2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Oct 26, 2023
Hit pot hole and the brake peddle went most of the way to the floor and never changed. It now has a very low peddle. No brake fluid leaks.
Service brakes, Oct 11, 2023
Took my vehicle in on 09/01/2023 for the recall # 19S54 ABS HCU Valve Concern. Prior to this, there were no warning signs and my brakes worked fine. My car failed the test. They replaced the part that was recalled. Since then, my car has no brakes. Brakes go to the floor, making it nearly impossible to stop in time or even in an emergency. I do not feel safe driving my vehicle. The dealership has had the car for over two months with no resolution. I need answers.
Service brakes, Oct 4, 2023
The brakes quit working without warning. My foot went straight to the floor before engaging any sort of resistance and the emergency brake was needed to bring the car to a complete stop. I’ve checked the VIN lookup, and there IS a recall for this exact same car, same year and everything, but for some reason my VIN isn’t pulling it up.. it matches the recall currently in file for the 2010 ford fusion brake problems. How do we get ford to expand their recall to actually include all defective vehicles??
Service brakes, Sep 27, 2023
On August 31, 2023, my car had break services that included all four breaks replaced and serviced at Ford dealer Oxnard, CA. Today, 9/27/23, on the way to the doctor's office on the local street, about half a block's distance to a Stop sign, the Traction Control System light flipped on and the breaks turned loose and started speeding up toward a women pushing a baby carriage crossing the street. The breaks didn't respond so I quickly turned to the turning lane to avoid hitting that woman and baby carriage. What I wanted to know is, normally, when the TCS fails, the car speed would slow down. But in my situation, the car, as if had a mind of its own, speeding up toward that woman crossing the street pushing a baby carriage! Is the speeding caused by the TCS suddenly turning loose while I had my foot on the break, so released its energy, or is the 2010 Ford Fusion can be installed remote control and remotely manipulated by someone with malicious intention to cause injury? Since this type of situation can impact many drivers and could cause serious injuries to drivers and pedestrians, I ask for a investigation into what could have caused this danger, so to prevent it from happening again. Thanks much! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Sep 26, 2023
My brake pedal went soft after an ABS event and feels soft, it suddenly did this and I almost crashed. It has happened before, but the brakes went back to normal.
Service brakes, Forward collision avoidance, Sep 23, 2023
All of the ABS and parking brake lights come on and won't go off. We took it to a Henderson Ford, and they said our Anti-Lock Brake Module failure. They have to order a new part and it will be a long time before to get the part. I heard there was a recall on 2010 ABS Brake system, but when I put in VIN number it says there is no recall.
Service brakes, Sep 16, 2023
The contact owns a 2010 Ford Fusion Hybrid. On two separate occasions when we started the vehicle the ABS, traction control, and the brake light warning lights came on. After putting the vehicle in drive and moving forward slowly (less than 10 mph) in a parking lot the dashboard warning lights remained on and the brake pedal was almost completely ineffective when depressed despite being pushed to the floorboard. The vehicle rolled to a stop in one instance and in the other the vehicle was stopped with extreme pressure on the brake and using the emergency brake lever. After the first incident we had the vehicle brakes inspected by an independent mechanic who replaced the brake fluid. After the second incident we brought the vehicle to a Ford dealer who charged $200 to conduct an inspection. This inspection showed the problem to be “code U3000 in the ABS system. Internal failure of the module needs HCU unit and module” repair. Cost estimated to be $4130 and despite this issue being identical to the issue that prompted a recall of other 2010 Fusion Hybrids (NHTSA Campaign ID #19V904000; NHTSA Action #EA18002) the dealer stated that the VIN was not included in the recall and would charge us the full quoted cost to repair an obvious critical, life-threatening safety issue. The failure mileage was 133,700.
Service brakes, Sep 13, 2023, crash
Longer than normal brake pedal travel and harder pressure are needed to stop the car. Since it is 122,259 miles, I decided to replace the brakes as a preventative maintenance program. I replaced the rear calipers, all four rotors, all pads, and then had even less brake pedal. I replaced the master cylinder, which still had less brake pedal travel. I towed the car to a local independent mechanic shop, and they also replaced the master cylinder and brake lines, but still no brake pedal. They found evidence of the ABS module being bad and an active warranty for the same year, make, and model and told me to go to the dealer. I called the dealer, and they said there was no recall on my vin, but there is one for other fans of the same year, make, and model. The car will be towed to the Ford dealer, who said they will replace the ABS module, flush the fluid, replace it with a new DOT 4 fluid, and reprogram the controller. They told me to save receipts so that when it gets to be part of the recall, I can try for a refund. Can we do something so that this problem does not kill someone? The brakes go out or fail terribly without warning, and I am thankful I was driving and not my young daughter, who would not have been able to control and stop the car.
Service brakes, Hydraulic, Sep 12, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving 65 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to respond as needed with the brake pedal depressed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.
Service brakes, Sep 8, 2023
I had a short ABS event, as in the ABS system activated for a few seconds while I was driving. About 3-5 minutes later, I arrived at my destination, and turned off the car. 3 minutes later, I started the car & began to drive, and about 200-300 yards later the car made a warning sound and the majority of the warning lights on the dashboard lit up. I gently applied the brake and found it to be "mushy". I ended up having to apply significant force and push the brake nearly to the floor and the car very slowly decelerated. I parked & turned off the car & checked the brake fluid level which was fine. I saw nothing visibly wrong, so I started the car again and the exact same scenario repeated itself. I was able to park the car again & have it towed to a ford service center. They have confirmed that the ABS system has failed. Because this matches the description of the ABS recall for 2010 Ford Fusions, I believe it is the exact same faulty part and that my car should have been part of the recall. I plan to hold on to the component so it will be available for inspection. Of note, this exact same failure happened to my car once before, in 2015. I had an ABS event, then parked briefly, then my brakes failed in exactly the same manner. However after I stopped the car & parked it overnight that time, the car resumed normal operation. The following day, I took the car to the local ford service center who claimed there were no error codes present and that nothing had gone wrong with the car, which was clearly frustrating and false, but I had no recourse as the error did not repeat at that time.
Service brakes, Sep 6, 2023
While driving went to stop and brakes did not work. Put the petal to the floor and all the ABS lights came on. Took it to a brake specialist and they said all the components of the brakes are good but something in the electrical or computer system is causing them to not work. There is a recall on this issue on the non hybrid version of this vehicle. The hybrid needs to be inculded.
Service brakes, Aug 30, 2023, crash
After a hard braking incident, my cars brakes are spongy and abs doesn't work anymore.
Service brakes, Forward collision avoidance, Aug 17, 2023, crash
When driving my brake system (ABS) lit up on the dash and I had to put additional force on the brakes in order to stop. There was no warning that occurred prior to the dash warning coming on. I took the car to Krieger Ford service department and they could not locate any issue with the brake system. They released the car back to me and it remained parked for 3 days. On the 4th day I tried to drive the car and the same alerts happened again. I took the car back to Ford and later they found that the ABS module and applicable parts had failed. When I asked about the recall, the service center said there were no recalls available for my car.
Electrical system, Service brakes, Engine, Aug 16, 2023
ABS module. Potential safety risk. Huge lawsuit waiting to happen.
Service brakes, Hydraulic, Aug 11, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while having routine brake service on the vehicle, the independent mechanic became aware that the brake lines were not bleeding. The contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and the contact was referred to the dealer for assistance. The dealer was contacted and stated that the VIN was not included in the recall. The contact was then referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and stated that that the VIN was not included in the recall, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 190,000.
Service brakes, Hydraulic, Jul 28, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking with the check engine warning light illuminated. The failure caused the rear passenger's side tire to blow out. The vehicle was taken to an independent mechanic, who replaced the rear passenger's side tire, brake pads, calibers, and rotors; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was approximately 208,000.
Service brakes, Hydraulic, Jul 28, 2023
The contact’s mother owns a 2010 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed but the vehicle failed to stop in a reasonable amount of time. Additionally, after starting the vehicle and shifting into drive or reverse, when the brake pedal was depressed, the vehicle failed to stop as needed. The contact stated that after turning off and restarting the vehicle, the brakes operated as designed. The vehicle was taken to an independent mechanic and was test driven however, while depressing the brake pedal the vehicle coasted to a stop. The vehicle was diagnosed, and it was determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic and the contact was informed that the failure could be related to the ABS. The vehicle was not repaired. Additionally, the contact stated that the vehicle was unsafe to drive and was concerned for her safety and that she had to prepare to stop the vehicle by placing a hand on the parking brake should the vehicle fail to stop. The ABS warning light was intermittently illuminated. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in a recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 110,000.
Service brakes, Jul 21, 2023
Getting check break system, ABS, and service advancetrak on my dash cluster. No codes thrown with OBD reader. Breaks will not fully apply unless I slam them down to the floorboard. Iv seen recalls on over 600,000 fords. I asked ford about my car and they said my specific vin wasn’t showing any recalls but I know there is a recall for this as there are many claims online. My car is unsafe to drive and I would like to get it fixed under recall so I don’t have to go out of pocket for something that seems like a common Ford fusion hybrid issue.
Service brakes, Jul 17, 2023
Intermittent failure of brake system. While driving the brakes stopped working. Needed to push brake pedal to ground and/or use parking brake. Turned off car. Waited 30 seconds. Started car again and brakes worked. Worked fine for ~ 1 week and then occurred again. Worked fine for ~1 year and then period of not working.
Service brakes, Jul 10, 2023
Vehicle is not stopping properly. Additional pressure is needed to the brake peddle in addition to pumping the brakes to get it to stop. New brakes and rotors were installed to try and correct the problem but it appears to be related to the NHTSA Campaign 19V904000 ABS Hydraulic Control Units (HCU). The 2010 Fusion was included in the recall buy my VIN for my 2010 Fusion was not included. This seems to be a common issue based on other reports. The recall needs to be expanded to prevent accidents. This is a major safety concern.
Service brakes, Hydraulic, Engine, Jun 30, 2023
The contact owns a 2010 Ford Fusion. The contact stated that the check engine warning light and maintenance service warning light was illuminated. The contact stated that the brakes failed to stop the vehicle in a reasonable amount of time without depressing the brake pedal with excessive force. The vehicle was taken to the dealer and was diagnosed and determined that the hydraulic control unit and ABS module needed to be replaced. The contact had another certified mechanic repair the vehicle. The manufacturer was made aware of the failure and the contact linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The contact was then referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 99,000.
Electrical system, Service brakes, Jun 20, 2023
In regards to this particular issue surrounding the 2010 Fusion: https://www.vehiclehistory.com/articles/2010-ford-fusion-abs-module-recalls-explained My VIN: [XXX] The recall involves replacing the hydraulic control unit to fully restore the function of the ABS for Fusion assembled up to July of 2009. Mine has the exact issue specified, assembled in the exact same plant in Mexico, but was confirmed to be assembled in April 2010. Because of this my Fusion was excluded from the benefits of a free recall service, and the dealership was charging me $2,836 for the ABS module, hydraulic control unit & labor combined. I've since already purchased the two parts & I'm waiting on the labor to be conducted. Is there any way you guys can work with Ford to expand the recall? I'd LOVE to be reimbursed for this. It seems like an oversight by Ford, and it seems unfair that I have to drop nearly $3,000 on the exact same issue that's free for so many others. I can't stress enough, the issue mentioned in that article is the exact issue I've had, and it was born out of the same plant. Thank you so much for your time! My phone number is [XXX] if you'd like to speak there; you're always welcome to leave a voice if need be. : ) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Jun 19, 2023
While driving the car the brake system failed to respond adequately....it was very loose and required pushing the breaks to the floor to fully stop the vehicle. upon having it towed to the ford dealer they said it was the Master Cylinder and the Hydraulic Control Unit. I then checked for recalls and found that my make and model year had been recalled for the exact problem, but was told that it was VIN specific and that mine was not impacted. As mine was made in the same plant as those in the recall I believe that the recall should have been more wide spread and clearly other vehicles that were made there are having the exact same problems.
Service brakes, Jun 5, 2023
problems with the ABS not working. taken to a mechanic. Brake master cylinder problem and replaced . leaking rear brake fluid. all causing no brakes.
Service brakes, May 14, 2023
Brake pedal goes to the floor , it doesn't want to stop. If you pump it , the pedal comes up. I had them bled and performed the bleeding prosses with scan tool. They worked good for a day.