2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, May 12, 2023
The vehicle would randomly loose the ability to stop / brake pedal would loose the ability to control brakes and would go all the way to the floor. After pumping the brakes the vehicle would gain some ability to slow down. Ford Dealer in Gallatin, TN had to replace the brake master cylinder and hydraulic control unit bleed system in order to fix the problem otherwise the car would have been completely unsafe to drive. The scary part was that there were no lights or dash notifications to alert us or the ford dealership that the problem even existed. Also, the car only has 74K miles on it. We put new tires on it last year and got new brake pads the year prior. There seem to be a recall for Ford Fusions for some 2010 models, but ours did not make the list according to the vin number and specs. But I think the problem sounds very similar. Thanks for your help.
Service brakes, Hydraulic, Engine and engine cooling, May 8, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard and the vehicle failed to immediately stop. The ABS, service brakes, and advancetrac messages were displayed. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Module and ECU had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The VIN was not available. The failure mileage was 150,000.
Service brakes, May 5, 2023
On April 1, 2023 me and my family where coming down the mountain when we noticed the brakes where going to the floor . My husband had to pump the brakes in order to have good brakes. This is a safety issue to us and others cause if someone was to slam on brakes we wouldnt have time to stop. Yes it has been inspected I took it to ford place in Mount airy NC on April 11, 2023 and they said HCU failed , it failed at 300,000 miles. No they were no warning lights or anything when this happened and still no lights and still need a HCU in it .
Service brakes, Hydraulic, May 5, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the ABS and advance-trac warning lights intermittently illuminated. The contact also stated that a clunking noise was heard coming from underneath the vehicle. The contact related the failures to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
Service brakes, Hydraulic, May 2, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal would extend to the floorboard, causing the braking distance to be extended. The contact diagnosed the vehicle with a OBD scanner and determined that the ABS module was faulty and needed to be replaced. The local dealer and manufacturer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 113,000.
Service brakes, Hydraulic, Apr 26, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving 30 MPH and depressing the brake pedal to slow down, extra effort was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to an inspection center and, the inspector stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and referred the contact to the local dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 151,000.
Service brakes, Apr 25, 2023
At parking lot speed, the brake pedal went nearly to floor during stopping. All lights came on the instrument panel. Required the use of emergency brake to bring the car to a stop.
Service brakes, Forward collision avoidance, Apr 25, 2023
Frequent failure of electric brake assist. Failure occurs without any prior warning and despite sufficient brake fluid being in master cylinder reservoir. Alarms and notices appear on the driver display panel as the brakes are failing. Can occur at start up or while actively driving the auto. Occurs across all temperature ranges and weather (moisture) conditions. Adversely affects driver's ability to safely use brakes to stop the car. NHTSA issued safety recall applicable to non-hybrid Ford Fusions for the SAME issue and the SAME model year as my car. Mechanically, the electric brake assist systems are IDNETICAL in non-hybrid and hybrid variants of 2010 Fusion. Attached photo illustrates notices that appear on driver display panel when brakes fail.
Service brakes, Apr 25, 2023
The brakes did not engage until the last inch or so, and that nearly caused a crash. The hydraulics had failed with no warning at all.
Service brakes, Air, Service brakes, Hydraulic, Apr 21, 2023
The contact owns a 2010 Ford Fusion. The contact stated while the vehicle was parked, the ABS warning light was illuminated and the message "Service Advancetrac" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the wheel speed sensor had failed and needed to be replaced. The dealer replaced the wheel speed sensor and while attempting to reprogram the ABS module with the new wheel speed sensor, the ABS module failed to recognize the wheel speed sensor. The dealer informed the contact that the ABS module needed to be replaced; however, the part was on back order. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,752.
Service brakes, Hydraulic, Apr 12, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving 45 MPH, the brake pedal was depressed but failed to slow the vehicle properly. The contact desperately depressed the brake pedal and the vehicle stopped. The vehicle was taken to an independent mechanic and the mechanic replaced the brake parts, but the failure reoccurred. The vehicle was taken to the mechanic again and the brake line and the braking system was repaired, but the failure persisted. The manufacturer was contacted, and a case was filed, and the contact was advised to contact NHTSA Hotline to file a complaint. The failure mileage was 73,000.
Service brakes, Hydraulic, Apr 11, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floor, causing the stopping distance to be extended. The vehicle was taken to the local dealer who diagnosed that the brake hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 300,000.
Service brakes, Hydraulic, Apr 7, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, the ABS warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was taken to an independent mechanic, who informed the contact that the ABS hydraulic control unit needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 100,000.
Service brakes, Hydraulic, Apr 6, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while driving at approximately 25 MPH, the brake pedal was depressed and failed to respond, and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the mechanic advised that the ABS module needed to be diagnosed and repaired by a local dealer. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that that VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 115,000.
Service brakes, Forward collision avoidance, Apr 3, 2023
i have done a brake job recently replacing the rear brakes and repaired master cylinder. Car has been inspected by a mechanic who says they have done everything they could and the brakes are not working properly. The brakes have to be pressed all the way to the floor and will not stop. FSA 19S54 is a recall he says was never done and suggested I go to dealer to have it done; however, when I make the attempt to the dealer says that only the air bag and the throttle are under recalls and that is all they can fix. REASON FOR THIS SAFETY RECALL # FSA 19S54 states that in some of the affected vehicles, a chemical reaction between aged DOT 3 brake fluid and the zinc plating inside the Hydraulic Control Unit (HCU) may result in a gel formation. A normally closed valve may be stuck open, which may result in extended brake pedal travel. This seems to be what is happening. I am taking to San Antonio's Northside Ford as soon as I can to do the airbag recalls(Ford's number for these recall is 21S12, 18S01, 16S26, 18S34, 19S01 & 21S05.) and the throttle ( recalls that Ford told me about. I do not understand why when I Google recall that I see the airbags recall for driver and passenger side and the ABS hydraulic brake recall but do not see the one Ford said about the throttle. At the very least the information could be passed down throughout your system. Other recalls, 11 total, need to be addressed if not already. I happen to know Northside Ford actually attempted to charge me for some of these things as I still have that invoice with the recommendations. the Kelly Blue Book (KBB) link where I received most of my information is https://www.kbb.com/ford/fusion/2010/recall/?vehicleid=248463 My car essentially has no brakes and every possible cause has been addressed with no solution. The mechanic noticed these very important recall have never been addressed with this vehicle. This ABS hydraulic recall MUST be the only factor left.
Service brakes, Mar 31, 2023
Loss of braking with out warning Pedal went to floor Qualified mechanic first said it was master cylinder which was replaced but still no brakes googled every one saying same thing its the abs modulator valve Surprised no recall on these for this year model when others have been recalled whats going waiting for people to die driving these things
Service brakes, Hydraulic, Mar 29, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds and depressing the brake pedal the brake pedal went to the floorboard. The ABS warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced. The contact referenced the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 95,000.
Service brakes, Mar 28, 2023
My brakes went totally out as I was backing out of my driveway and all the abs light lit up. When I tried to press the brakes they went all the way to the floor and barely stopped. Once I turned the car off and on it went away. But a few hours later it came right back I took to the dealership they said the ABS failed. Part has been on back order
Service brakes, Air, Mar 17, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 MPH, the brake pedal was depressed however, the brakes failed to respond. Additionally, the contact stated that the brakes, ABS, traction control, and check engine warning lights were illuminated. The contact veered to the side of the road and restarted the vehicle, but the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Service brakes, Hydraulic, Mar 8, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed, but failed to respond and went to the floorboard. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The contact was made aware that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Service brakes, Hydraulic, Feb 23, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving 20 MPH on an icy road, while approaching a stop sign, the brake pedal was depressed but only responded when it was pressed to the floorboard. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 170,000. The VIN was unavailable.
Service brakes, Feb 20, 2023
The brakes don’t grab. They go almost to the floor and it takes a lot longer to stop. We have owned this car for 10 years and it is a continued problem. We take it to the mechanic and they can’t find anything wrong with it. We tap on the hydraulic brake control unit which makes the brakes work again. We finally found a recall for Ford fusions where the valve inside the hydraulic brake control unit can stick open and cause increased stopping time. Our fusion is a 2010 but does not fall into the criteria for the recall. I think the recall needs to be expanded.
Other or unspecified, Service brakes, Feb 2, 2023
The recalled item that was suppose to have been fixed malfunctioned. The ABS brake modulator had malfunctioned leaving me with pretty much no brakes. One minute I had brakes the next nothing. My car was taken to Monroe the week before for tires. They noticed nothing wrong I had also put new brake pads on. The car should of not had its brakes just go out like it did. Had I been on the highway or driving over 30 i wouldn't of been able to stop. I could of died from a recalled item that was suppose to have been fixed so i would of never ended up in the situation I was in. No brakes barely able to stop going less than 10 miles at a traffic circle. Luckily God was on my side, it wasn't busy at the intersection and I didn't have to stop. If I did I would of smacked right into the other vehicle since I didn't know my brakes weren't working correctly. They where there then nothing. Foot went right down to the floor still barely did anything to stop. Slowed the car down very very minimally. The repair shop was a nightmare. Ford of Greenwiche had my car for over a month. When they said it was fixed it wasn't. We where also charged by them for the replacement of the brake modulator which was a defect by the company that we shouldn't of been charged for. Also numerous things where done wrong by thos company and I feel that no one should ever have to go through what I did with them. The lack of care, putting the repair off, lack of organization, faulty repair-just to name a few. I would like restitution for my time and the cost of the repair for the ABS modulator. The car was taken to Monroe before ford for this problem. My boyfriend who is a licensed mechanic has stated as well that this part should not of malfunctioned this way and it should be covered by recall.
Service brakes, Jan 25, 2023
When driving, the ABS failed. The breaks depressed to the floor and the parking break was needed to fully stop the vehicle. The ABS light, track control, and service break lights were illuminated. The car was taken to the dealer and they said that the hydraulic control unit needs to be replaced. While there is a recall for this part for other 2010 ford fusions, my vin number is not covered. A formal complaint was made with Ford but no response has been received. It seems like there are many complaints about the same issue for Fords that are somehow not covered under the recall.
Electrical system, Service brakes, Air, Jan 25, 2023
The contact owns a 2010 Ford Fusion. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that after she retrieved the vehicle, while driving at an undisclosed speed, the traction control, the tire pressure, the ABS, the service brake warning lights were illuminated. Additionally, the contact stated that the brake fluid leaked, the electrical system intermittently malfunctioned and the key fob failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.