2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Hydraulic, Jan 25, 2023
The contact owns a 2010 Ford Fusion. The contact stated that while his daughter was driving approximately 35 MPH, the brakes became inoperable. The contact was able to steer off the road and stopped the vehicle. During the failure, several unknown warning lights illuminated but then disappeared. The vehicle was towed to an independent mechanic who referred the contact to the dealer. The vehicle was towed to the local dealer where it was diagnosed that the HCU control unit needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage 172,000. The contact stated that the vehicle was manufactured days after the recall date however, the vehicle is the exact make and model with the same failure.
Power train, Electrical system, Service brakes, Jan 24, 2023
This vehicle has been in our family since new and all recalls and service has been done on schedule. Currently only have 75K miles on it. On January 19, 2023 I was driving the vehicle in question and had a warning pop up saying Check Brake System and Service AdvanceTrac at the same time I lost my brakes and the vehicle lost power but not total power. No warning was given prior to this happening. I was able to stop the vehicle after pushing the brakes all the way to the floor and putting the car in neutral. I was luckily in my neighborhood after driving home in heavy traffic. I was able to get the car to my driveway and after restarting the car the warning went away and my husband drove the vehicle and did not have the issue. I found that Ford had a Customer Service Satisfaction internal recall back in 2010 on this vehicle for the exact same problem. The fix was applied back in 2010. I just recently brought the car in for another recall for a battery firmware update which I believe could have messed with the fix that was applied back in 2010. I called Ford and they stated there was nothing they could do. I can't get into a ford dealership for them to look into this for another 2 weeks. If other vehicles received this same firmware update for the battery they may incur the same issue and someone could be hurt or worse killed if they panic and don't know what to do. I had a hard enough time stopping the vehicle and I knew what to do but luckily I was not in traffic when it happened. I found an article written by Consumer reports back in Feburary 2010 stating the same issue. Vehicle is available for inspection at any time.
Service brakes, Hydraulic, Jan 20, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 25 MPH, the "Service Advancetrac" message was displayed and ABS warning light was illuminated. The contact pulled over and the vehicle was turned off and restarted, and the warning message was no longer displayed, and the warning light was no longer illuminated. The contact stated that the failure recurred. Additionally, while driving at various speeds, the "Check Brake System" and ABS warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced; however, the part was on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 99,000.
Service brakes, Jan 19, 2023
I was driving. Went to stop for a stop light. I pushed peddle down. It went down 90% before I had any resistance. With the last 10% I was able to slow the car before a crash. All of the lights on the dashboard turned on, including the brake light. I turned off the car and pulled the key. I put the key in and restarted, while still sitting in the roadway. I was able to drive it less than a mile to the fire dealer. They tell me the ABS module is not working. I see there is a recall on ABS modules for other 2010 ford fusions, but not mine.
Service brakes, Jan 14, 2023
While driving at about 15 mph my dashboard ABS system failed light turned on as well as to traction failure and warning brake system maintainace light. I pressed on brake pedal and no braking was felt resulting in the car not stopping. I let it glide till it stopped I turned the car off and on and all the same warning lights were on I pressed on the brake while in drive mode and pedal to floor.
Service brakes, Jan 13, 2023
2010 Fusion Hybrid. One owner. The car had multiple warning lights come on, including "Check Brake System" "Service Advancetrac" and "ABS" as brake pedal collapsed to floor while driving in normal highway conditions. This was not an anti-lock brake hard stop incident. it was a normal easy braking situation with no advance warning of brake system failure. Vehicle has always been maintained in correct condition. Have photo of dash lights from incident. Pulled over after near collision, took dash photo, turned car off. Upon restarting, the brake pedal was normal level and firmness again. Carefully drove to nearest repair shop who could not find a cause nor repeat the failure. Local Ford dealer and VIN search indicates this vehicle is NOT covered by 19S54. Nonsense.
Service brakes, Jan 12, 2023
After Antilock brake activation the brake peddle fades and have to push brake peddle to floor. Have to push on pedal to get car to stop. It only happens after try to stop on a slippery surface such as ice and snow. Pedal will return back to normal after about 20 or 30 minutes. I feel this is not a safe condition, it could end up with me getting into an accident when the pedal fades to the floor. I did notice that there was a recall for certain 2006-2010 Ford fusions but apparently my vehicle isn’t a part of that. I plan on taking the vehicle to my local dealership to get it repaired. I will also argue my case to the dealership as to that my vehicle should fall within that recall as it is exhibiting the same issues as the recall is stating. This has occurred on multiple occasions and only after my antilock system activated.
Service brakes, Jan 12, 2023
ABS module sticking brake pedal soft Must press hard to stop , brake feel like they don’t work ABS Lights come on traction control disengagement Took to mechanic for verification.
Service brakes, Hydraulic, Jan 12, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The contact applied the parking brake to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS Hydraulic Control Units (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.
Service brakes, Hydraulic, Jan 11, 2023
The contact's girlfriend owns a 2010 Ford Fusion. The contact stated that the brake pedal would depress to the floorboard as both the ABS and traction control warning lights appeared on the instrument panel. The contact changed the brake pads and rotors; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics) which he linked to the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.
Service brakes, Hydraulic, Dec 21, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while coming to a stop, excessive pressure was needed to depress the brake pedal for the vehicle to come to a stop. The brake pedal almost needed to be depressed to the floorboard for the vehicle to come to a gradual stop. The failure occurred intermittently. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and contacted the manufacturer. The manufacturer was made aware of the failure. The contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 148,000.
Service brakes, Dec 10, 2022
Ford Fusion Hybrid 2010 ||| ABS module error. Yes. ||| Total brake failure while driving; car ignored me pushing brake pedal. ||| No. They performed a diagnosis and ran the ABS module through testing software but found nothing wrong. They test drove it and found nothing wrong. ||| Ford service center, yes. Others no. ||| No obvious symptoms occurred prior to the incident. The car did feel like it was responding ever so slightly differently to my braking for a couple months prior to the total brake failure, but it was so slight I thought it was just in my head. There were no warning lights or anything that would lead me to believe that something was wrong with my brakes. ||| FULL INCIDENT: I was leaving a parking lot and drove up a short ramp to merge onto the highway. When I got to the top of the ramp the ramp curved downwards towards the highway, and I pressed on the brakes to stop the car so I could check for traffic. I was at a 90degree angle to the traffic. The car completely ignored me pressing on the brakes and continued to coast towards the highway; which was about 4ft in front of me; and I pressed on the brakes again and nothing happened. I saw a red brake light on my dashboard and heard loud beeping noises from it, I put the car in Park, which stopped the car, then I pulled the E-brake and turned the car off and called for a tow truck. When the car was restarted by the tow truck driver the issue went away. The tow truck driver was able to drive and brake just fine, and there were no warning lights for him. The dealership found nothing wrong with the brakes or ABS module. There is a recall out for the ABS module for the model & year of my car (Ford Fusion Hybrid 2010) for ones made in Mexico. There was no recall for this module performed on my car because it was not made in Mexico, despite having the same reported issue.
Service brakes, Dec 7, 2022
Total brake failure, with pedal going to the floor. NHTSA safety recall 19S54 for hydraulic control unit does not apply according to McDavid Ford of Fort Worth because of build date afterward. Recall should be extended since this is a common safety hazard for vehicles built after the recall cutoff of 7-15-09. Very dangerous not to issue a mandatory recall. Also, the air bag replacement has been delayed for probably more than a year. It's time for NHTSA to get serious about addressing these glaring safety problems in the Fusion ASAP. Please do your job.
Electrical system, Service brakes, Dec 2, 2022
The car has multiple warning lights come on, including "Check Brake System" "Service Advancetrac" and "ABS". The car still brakes but only with much more force and brakes much more slowly. At first it was intermittent but now is stuck in this form. Ford has done a recall for my model (19S54) but my car was built 5 months after the last ones. It was manufactured in the same factory. Based on research, the fix seems to be replacing the ABS module and flushing out the brake fluid. I hope that the recall will eventually extend to later-built cars like my own.
Service brakes, Nov 26, 2022
Brakes stopped working. ABS and Brakes lights flashed on when hitting brake from reversing out of parking spot
Service brakes, Nov 22, 2022
Front brake calipers are seizing up and getting so hot they smoke (could potentially cause fire). This heat destroys the brake rotors and pads. The car wobbles when this is occurring. This is the second time in two years the rotors, brakes, calipers and brake lines had to be replaced. Mechanic has replaced all components again and has determined the ABS module is sticking, which will not allow the new brake system fluid to bleed. Mechanic determined the ABS module is malfunctioning and needs to be replaced. This car is mostly highway driven.
Service brakes, Nov 17, 2022
Power Brake failure. Pedal needs to be pressed to the floor for brakes to engage. Dealer confirmed a Hydraulic Control Unit failure. This is the same problem that resulted in model 2010 Ford Fusion recalls. Ford is stating the recall doesn’t apply to our VIN but its the same issue and they want us to pay $3000 for the repair.
Service brakes, Nov 14, 2022
My granddaughter was starting her car and the brake just stuck. It would not go down or move. 2010 ford fusion Hybrid this happen approximately last Wednesday, n November 9, 2022. I have done research and it's a record issue with the ABS SYSTEM failing in the Fusion, plus all the above recalls. Ford want 1800 00 to repair this issue. No crash thankfully. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Nov 10, 2022
On my 2010 Ford Fusion Hybrid the ABS module and brake system warning lights all turned on at once at random, and the brakes stopped working properly. The vehicle is not drivable. I see there has been some recalls for this for 2010 non hybrid fusions, but this is a seriously dangerous issue for the hybrids also!
Service brakes, Nov 8, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the brake pedal had to be depressed to the floorboard to stop the vehicle, causing the braking distance to be extended. The vehicle was taken to the local mechanic who indicated that the braking mechanism was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 85,000.
Service brakes, Oct 20, 2022
RE: From my complaint earlier. I took my car to a mechanic to find out why I was losing my brake fluid. The mechanic said the leak was coming from the ABS Box. ( Hydralic) this was the problem Ford Motor Company had a recall for, Their quick fix DID NOT take care of the problem by switching to DOT 4 brake fluid. I still had some brake issues after I took it in for the recall. When it is raining I still had the issue of my brakes failing or if I hit a bump in the road I had brake failure at times. Ford Motor Company took a cheap way out thinking this would solve the problem. I had to leave the road in the pass causing damage to my 2010 Ford Fusion. Today I am very angry with Ford Motor. They should have replaced Hydraulic brake system in the vehicle instead of playing games with people lives. Ford Dealership told me the part would cost $600. Ford Motor Company should be held accountable for their lack of interest of fixing the recall the correct way.
Service brakes, Oct 20, 2022, crash
After taking my car in for the recall on the Hydraulic system on the brakes which it them for ever to send out the second letter for the repairs. During the waiting period I had to leave the road to keep from hitting someone because of brake failure. I have notify Ford Motor Company of the problem right after they sent the first letter. I had damaged to my car that they refused to help with. They sent me a form to sign that said I would not hold Ford Motor Company responsible or Ford Techs should they damaged the RCM when removing to send to their labs. Which I refused to sign because I did talk to a mechanic that worked Ford motor. He stated that the slight wrong move or bump could damaged the main board and it was an very expensive part. Ford Motor Company resolution to fix the recall problem was to bleed out the DOT 3 brake fluid and replace it with DOT 4. I still have brake issue if I am driving in the rain or hit a bump in the road. Now I am having a problem with brake fluid leaking since they switched the fluid. I am going to have a mechanic check to see were the leak is coming from. We own this car 10 years and was satisfied with the car and kept it when we purchased an SUV. Good motor in the car. After dealing with Ford Motor Company about the accident with my car and the other recalls I regret we did not trade it in, but I would have more regret selling it to someone knowing that it could be a danger to their life as it was mine. Even though the car does have a good motor I will never purchase another Ford or purchase and make of any car from any Ford dealership due to the way Ford Motor Company handle my brake recall that cost me money to have the repairs to my 2010 Ford Fusion.
Service brakes, Oct 20, 2022
The brake system failed while vehicle was in operation on a highway travelling at 65 mph. While not completely nonfunctional, all advanced braking features such as ABS and power brakes were immediately disabled and only pressing the brake pedal completely to the floor would slowly bring the vehicle to a stop. Other drivers around my vehicle as well as myself were in danger, as I was at that time suddenly unable to stop the vehicle normally. If a sudden traffic stop were required or a situation requiring ABS encountered, a collision would have been extremely likely. I brought the vehicle to a service center the same day the issue occured. The dealer confirmed that many fault indicators were actively lit on the dashboard, the brakes were not functioning correctly, and error code "U3000" was stored on the vehicle's onboard computer. After performing extensive diagnostics, the dealer recommended that the ABS/Brake Control Valve Module be replaced. I put an order in for the component (part number BE5Z2C219H) on 01JUN2022 but as of 19OCT2022, the part is still not available due to being waitlisted. I was told that I was number 600+ on the list to receive this ($645.25) part as this exact component is currently part of a large recall that the manufacturer says my vehicle doesn't qualify for. As mentioned, there is a recall for my exact vehicle model, year, and plant of manufacture but I am told that my VIN is not in the range covered by this recall--even though it presents the exact symptoms and it seems that the same component has been determined to be at fault. That recall is: 19S54 - Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-Lock Brake Systems - DOT 3 Brake Fluid and Anti-Lock Brake System Function The vehicle is available for inspection anytime as it has been undrivable now for almost 5 months.
Service brakes, Oct 18, 2022
Braking failure and lights associated with it are currently on in the dash. Dealer says I need a new ABS Module and HCU. Around $2,000 worth of parts to fix it. This recall was first issued 3 years ago and Ford still has not found a solution apparently.
Service brakes, Hydraulic, Oct 14, 2022
The contact owns a 2010 Ford Fusion. The contact stated while driving 10 MPH and depressing the brake pedal, the vehicle failed to stop as needed but was independently decelerating. The contact stated that he depressed the brake pedal twice and then the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 263,904.