2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Apr 15, 2020
THE POWER STEERING ON MY CAR NO LONGER WORKS. THE VEHICLE INFORMATION CENTER SCREEN READS "POWER STEERING ASSIST FAULT" AND THEN A YELLOW LIGHT ILLUMINATES FOR "SERVICE ADVANCETRAC". MY CAR HAS BEEN IN GOOD WORKING CONDITION, WELL MAINTAINED, AND RELIABLE UP UNTIL THIS HAPPENED. FORD MOTOR COMPANY HAS RECALLED MY YEAR, MAKE, AND MODEL FOR STEERING ISSUES, BUT MY VIN WAS NOT ASSIGNED THEREFORE FORD WILL NOT REPAIR MY CAR. I BELIEVE THIS IS AN ERROR.
Steering, Air bags, Mar 30, 2020
I BOUGHT THE CAR USED AND THE POWER STEERING WENT OUT BY THE THIRD DAY AND THERE WAS A RECALL ON THE POWER STEERING AND THIS IS VERY DANGEROUS I HAVE A TWO YEAR OLD WHO IS IN THE CAR WITH ME AS WELL WHICH IS NOT SAFE. I HAVE SEEN MANY PEOPLE SINCE 2016 WITH THE SAME ISSUE I HAVE A IT IS VERY PRICEY TO FIX. WHY IS THERE NO RECALL ON THE 2010 BUT IT'S ONE FOR 2011 AND UP!
Steering, Mar 29, 2020
MARCH 29TH 2020 I WENT TO LEAVE MY HOME, STARTED MY CAR AND HAD NO POWER STEERING. ADVANCE TRACK CAME ON AND SO IS THE POWER STEERING ASSIST. I'M SO GRATEFUL MY KIDS WERENT IN THE CAR. I'D LIKE TO KNOW WHY THIS ISNT BEING RECALLED AS MANY OTHERS ARE EXPERIENCING ON THE 2010 AS WELL. NOT JUST 2011 2012. STEP IT UP FORD.
Steering, Mar 29, 2020
THE POWER STEERING WENT OUT IN MY 2010 FORD FUSION THE THIRD DAY I HAD IT. YES IT WAS A USED VEHICLE. THE STEERING WHEEL IS VERY HARD TO TURN(STIFF). I SEEN THERE WAS A RECALL BUT IT WASN'T FOR MY VEHICLE BUT I HAVE SEEN HOW MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE AND NOTHING IS BEING DONE! I HAVE SEEN THINGS ALL THE WAY BACK FROM 2016 ABOUT THE POWER STEERING BEING FAULTY AND NO ONE WILL DO ANYTHING. BUT WHEN INNOCENT PEOPLE AND CHILDREN DIE DUE TO THIS ARE YOU GOING TO FEEL BAD!
Steering, Mar 26, 2020
THE POWER STEERING ASSIST AND THE TRAC HAS STOPPED WORKING. CAR IS VERY DIFFICULT TO STEER.
Steering, Mar 24, 2020
THE POWER STEERING HAS GONE IN MY CAR, I HAVE BEEN LOOKING INTO THIS FOR ABOUT SIX MONTHS NOW AND REALIZED THAT THERE ARE RECALLS FOR THE YEAR PRIOR TO IN THE YEAR AFTER MY MAKE UP MODEL FOR THE SAME ISSUES WHY HAS MY VEHICLE NOT THEN ISSUED A RECALL FOR THIS PROBLEM .
Steering, Mar 16, 2020
WHEN I STARTED MY CAR THE OTHER MORNING THE POWER STEERING ASSIST FAULT MESSAGE CAME ON. NO POWER STEERING. HAVE READ REPORTS OF A RECALL FOR THIS? WHEN I SEARCHED MY CAR BY VIN NUMBER IT DID NOT SHOW AS A RECALL. IS THERE A RECALL ON THIS ISSUE OR NOT?
Steering, Mar 7, 2020
MY SERVICE ADVANCETRAC MESSAGE CAME UP ON MY DISPLAY WHILE I WAS DRIVING. THEN AS I WAS LEAVING EHERE I WAS I STARTED MY CAR AND THE SERVICE POWER STEERING NOW CAME UP ON MY DISPLAY, IT ALSO HAD A TIRE PRESSURE SENSOR FAULT MESSAGE. I LOST ALL POWER STEERING AND IT WON'T RESET. I HAVE UNHOOKED THE BATTERY TERMINALS, TAKEN IT AND HAD ALL THE CODES RESET. THE DASH WAS CLEAR FOR ABOUT 5 MINUTES BUT I STILL HAD NO POWER STEERING. THERE WAS A RECALL FOR 2011 AND 2012 FOR THE EXACT SAME ISSUES IM HAVING.
Steering, Mar 6, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ?POWER STEERING ASSIST FAULT " ILLUMINATED ON THE MESSAGE CENTER AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND DROVE NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON ANOTHER OCCASION WHICH REVERING FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WACONIA FORD, 235 MINNESOTA 5, WACONIA, MN 55387, THEY DETERMINED THAT THE STEERING CONTROL MODULE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. *DT CONSUMER STATED FORD HAD ANNOUNCED A RECALL FOR STEERING ISSUES ON 2011-2013 MODELS BUT NOT 2010 FUSION MODELS.*JB
Steering, Mar 4, 2020
THE FIRST TIME 27 FEB I HAD JUST FINISHED FILLING UP WITH GAS AND WENT TO START THE CAR AND EXIT. ALARM SOUNDED AND POWER STEERING FAIL ON THE DASHBOARD. CAR HARD TO TURN. TURNED OF CAR RESTARTED AND HAS FINE. 2ND TIME 4 MARCH 1830 STARTED CAR TO DRIVE AND STEERING LOCKED UP AND ALARM SOUNDED
Steering, Mar 3, 2020
I RECENTLY PURCHASED THIS CAR FROM A PRIVATE PARTY. THERE IS A POWER STEERING ASSIST FAULT DISPLAYING ON THE SCREEN AND I HAVE ABSOLUTELY NO POWER STEERING. THE PREVIOUS OWNER INFORMED ME OF THE ISSUE BEFORE I PURCHASED THE VEHICLE. AND AFTER READING THAT THERE WAS A RECALL FOR THIS ISSUE BUT NOT FOR MY MODEL YEAR I WOULD LIKE TO KNOW WHY. ANY INFORMATION IS APPRECIATED
Steering, Mar 2, 2020
CAR DISPLAYS WARNING OF "POWER STEERING ASSIST FAULT" AND CAR LOOSES ABILITY TO STEER. THIS HAPPENS WHEN THE CAR IS BOTH STATIONARY AND MOVING. THIS IS A SAFETY ISSUE. THIS WILL CAUSE ME TO WRECK WITH MY CHILDREN IN THE CAR.
Steering, Feb 29, 2020
THE POWER STEERING LOCKED UP AND WOULD NOT LET ME DRIVE THE CAR. THANK GOODNESS I WAS NOT DRIVING. THE CAR IS AT THE DEALER AND IT WILL COST MORE THAN $1700 TO FIX. I SEE THERE ARE RECALLS BECAUSE OF THIS AND I WANT TO KNOW WHY MINE IS NOT RECALLED? I AM A SINGLE MOM AND A CAREGIVER AND DON'T MAKE MUCH MONEY. I CAN'T AFFORD THIS. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED AND I HAD TO LEAVE IT AT MY SCHOOL UNTIL I COULD GET IT TOWED.
Steering, Electronic stability control (ESC), Feb 28, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND THE STEERING CEASED WITH THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CARRIAGE FORD, INC. (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO VEHICLE TO TRI-COUNTY FORD LOCATED AT (4032 COMMERCE PKWY, LA GRANGE, KY 40031), WHERE THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT. THE MANUFACTURER AGREED TO ASSIST FINANCIALLY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Steering, Engine, Feb 28, 2020
AFTER A THROTTLE BODY REPLACEMENT , MY POWER STEERING RACK WENT OUT NOW ITS VERY HARD TO TURN
Steering, Electronic stability control (ESC), Feb 26, 2020
WHILE DRIVING I INTERMITTENTLY LOSE POWER STEERING. BEFORE I COULD SHUT THE CAR DOWN AND IT'LL RESET BUT NOW IT WON'T EVEN DO THAT. I'M SCARED IF MY WIFE DRIVES IT AND IT FAILS AND COULD CAUSE A FATAL ACCIDENT.
Steering, Feb 25, 2020
STEERING FAULT MESSAGE ON DISPLAY SCREEN WHEN WARM STARTING CAR. COULD NOT MOVE THE STEERING WHEEL LEFT OR RIGHT WITH ENGINE RUNNING. TURNED OFF CAR. LET IT SET 4 45 MIN AND THEN RESTARTED. MESSAGE AGAIN FLASHED BUT WENT AWAY, DROVE CAR IMMEDIATELY TO DEALER. SEE ATTACHED.
Steering, Feb 23, 2020
WHEN PUTTING CAR INTO REVERSE OR INTO DRIVE THE POWER STEERING FAULT MESSAGE POPS UP AND THE WHEEL LOCKS AND THERE IS NO CONTROL OF THE VEHICLE. IT'S SCARY BECAUSE WHAT HAPPENS IF I'M ON THE ROAD DRIVING AND IT HAPPENS. IT'S HAPPENED TO ME AT LEAST 6 TIMES IN THE LAST 2 MONTHS
Steering, Feb 22, 2020
DRIVING HOME FROM COCOA BEACH ON THE HIGHWAY(80 MILES) GOT ABOUT HALF WAY HOME AND I GOT THE MESSAGE SERVICE POWER STEERING NOW AND SERVICE ADVANCED TRAC. CONTINUED DRIVING WITH POWER STEERING TILL I SHUT THE VEHICLE OFF. IT COMES AND GOES BUT AT SOME POINTS IT FEELS AS IF MY STEERING LOCKED UP AND BECOMES VERY SCARY. COST OF REPLACEMENT IS OVER 700+ SO I GUESS UNTIL WE GET HURT OR END UP DEAD FORD WON'T DO A THING. MY LAWYERS ARE INFORMED AND READY TO POUNCE.
Steering, Feb 19, 2020
THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND VEHICLE COULD NOT BE CONTROLLED. WE WERE IN A STORE PARKING LOT AND GOING SLOW OUT OF A PARKING SPOT SO THERE WAS NO DAMAGE. IF THIS HAPPENED ON THE ROAD DOING 35 MPH THINGS COULD HAVE BEEN VERY DIFFERENT. .
Steering, Feb 19, 2020
LOST POWER STEERING ASSIST WHILE DRIVING IN A PARKING LOT. THE MESSAGE CENTER DISPLAYED "POWER STEERING SYSTEM FAULT". INSTANTANEOUS LOSS OF POWER STEERING WHILE DRIVING IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO BE TRAVELING AT A LOW SPEED IN A PARKING LOT. I SERIOUSLY HOPE FORD WILL ISSUE A RECALL AND REPAIR OUR VEHICLES.
Steering, Feb 18, 2020
MY FUSION INTERMITTENTLY LOSES ITS ELECTRIC ASSIST STEERING. ALL OF A SUDDEN, I HAVE TO REALLY STRUGGLE TO CONTROL VEHICLE AS THE POWER ASSIST JUST STOPS WORKING. I PULL OVER, SHUT OFF THE CAR AND ITS POWER ASSIST RETURNS. DO NOT KNOW IF TURNING OFF THE CAR HAS ANYTHING TO DO WITH IT.
Steering, Electrical system, Electronic stability control (ESC), Feb 17, 2020
POWER STEERING WENT OUT AND IT SAYS SERVICE ADVANCETRAC SYSTEM & SER ICE POWER STEERING
Steering, Feb 16, 2020
STEERING POWER ASSIST FAILURE WHEN STARTING THE CAR, PUTTING THE TRANSMISSION INTO REVERSE AND BEGIN BACKING THE CAR OUT, THE STEERING POWER ASSIST FAILURE NOTIFICATION DISPLAYS AND THE VEHICLES STEERING IS DISABLED. ALTHOUGH CURRENTLY OCCURING ONLY WHEN BACKING UP, I CONSIDER THIS CAR AS UNSAFE AS IT SEEMS IT COULD JUST AS EASILY OCCUR WHEN ON THE FREEWAY
Steering, Feb 14, 2020
I'M ON MY WAY HOME FROM WORK AND OUT OF NO WHERE MY STEERING WHEEL TIGHTENED UP, THEN A WARNING NOISE WENT OFF AND A MESSAGE CAME ON IN THE MESSAGE SCREEN. THE MESSAGE READ 'SERVICE POWER STEERING NOW'. IT WAS VERY DIFFICULT MANEUVERING THROUGH TRAFFIC WITH THAT ISSUE, IT WAS GETTING TIGHTER, AND BY ME BEING A FEMALE I'M BLESSED THAT I MADE IT HOME. MY CAR WAS DRIVING PERFECTLY, NO TICKING NOISE WHILE TURNING OR ANYTHING. I RECEIVED NO WARNING OR ANYTHING, USUALLY MY CAR WILL WARN ME BEFORE THE ISSUE GETS WORSE; FOR INSTANCE MY OIL LIFE, OR MY TIRE PRESSURE. I KEEP A CHECKUP ON MY CAR AND NO ISSUES WAS DETECTED. I GOOGLED THE SITUATION AND SEEN NUMEROUS INDIVIDUALS SAYING THEY HAD THE SAME ISSUE WITH THE MODEL OF CAR THAT I POSSESS. I WAS WONDERING IF THERE WAS A RECALL THAT I GOT SKIPPED OVER ON?