2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Dec 18, 2019
POWER STEERING FAILURE WHILE IN A PARKING LOT OF A BUSY SHOPPING CENTER PULLING OUT OF MY SPACE. HAD IT TOWED TO THE DEALERSHIP. AFTER 199.00 DIAGNOSTIC FEE THEY TELL ME THE POWER STEERING RACK HAS TO BE COMPLETELY REPLACED AND IT'S GOING TO COST ME OVER $2,300.00!!!! THIS IS A KNOWN ISSUE AND FORD ISN'T DOING ANYTHING TO HELP PEOPLE AND YET THE RECALLED THE 2011 THAT USES THE EXACT SAME POWER STEERING SYSTEM. NOW I AM FORCED TO BUY ANOTHER CAR THE SAME MONTH I WAS TO PAY IT OFF BECAUSE I DONT HAVE THE $2300.00 AT CHRISTMAS TIME TO GET A CAR FIXED THAT IS 9 YEARS OLD. THIS IS WRONG. FORD SHOULD BE HELD LIABLE!!!
Steering, Dec 17, 2019
CAR WAS IN DETACHED VERY COLD GARAGE, STARTED CAR. WHEN PUTTING IN REVERSE NOTICED A WARNING ON SCREEN STATING POWER STEERING FAILURE. AS I WAS BACKING OUT OF GARAGE I COULDN'T TURN THE STEERING WHEEL WITHOUT A GREAT DEAL OF DIFFICULTY. AFTER SPEAKING WITH A FRIEND DECIDED TO TURN OFF THE CAR AND RESTART. WHEN I DID SO, THE POWER STEERING WARNING WAS GONE AND I COULD TURN THE STEERING WHEEL. I WAS ABLE TO DRIVE THE CAR 5 MILES TO A FORD DEALERSHIP WORRYING THE ENTIRE WAY THAT IT WOULD GO OFF AGAIN. I'VE SINCE BEEN INFORMED BY FORD DEALERSHIP THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDS TO BE REPLACED.
Steering, Dec 15, 2019
STARTED CAR AND WHILE BACKING POWER ASSIST FAULT WARNING INDICATOR CAME ON AND LOST POWER STEERING.RESTARTED CAR AN POWER STEERING WAS OK. NOW I DON'T WANT TO DRIVE NOT KNOWING WHEN IT WILL LOCKUP AGAIN. THE 2010 FUSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL.
Steering, Dec 13, 2019
WHEN DRIVING DOWN THE ROAD MY POWERSTEERING IN MY CAR STOPPED WORKING. FORTUNATELY, I WAS ABLE TO PULL OFF INTO A PARKING LOT TO AVOID A COLLISION.
Steering, Air bags, Electronic stability control (ESC), Dec 11, 2019
WHEN I STARTED UP THE CAR & WAS GOING TO PULL OUT THE LIGHT FOR PASSENGER AIR BAG CAME ON, THEN I TURN MY WHEEL & THERE IS LIKE A GRINDING SOUND. I PULLED ON SIDE OF ROAD & HAD SOMEONE COME CHECK IT. THEY SAID SAME THING I DID. I THOUGHT IT WAS SOMETHING RUBBING AGAINST THE TIRE, BUT WHEN WE LOOKED THERE WAS NOTHING. THEN HE KEPT TURNING THE WHEEL & IT SOUNDED MORE IN THE STEERING COLUMN. MY HUSBAND CHECKED UNDERNEATH THE CAR WHEN I GOT HOME & THANK GOODNESS HE DID BECAUSE THE TIE ROD ENDS INSIDE & OUT WERE SO BAD THAT I WAS LUCKY TO HAVE NOT OF CRASHED. STILL THE STEERING IS MAKING THAT LOUD GRINDING, SCREECHING SOUND. AIR BAG & TRAC LIGHTS COME ON OCCASIONALLY STILL ALSO. REALLY FEEL UNSAFE DRIVING MY CAR HERE THE LAST FEW MONTHS. IVE HAD IT PARKED FOR THE LAST MONTH & BOUGHT JUST SOMETHING TO GET AROUND FOR NOW TIL I CAN AFFORD TO HAVE IT FIXED OR THEY HAVE A RECALL ON THESE. IVE SEEN SO MANY OTHER PEOPLE WITH SAME PROBLEMS & I ALSO SEEN THEY RECALLED THE 2011 FOR SAME ISSUES. WHY NOT THE 2010?????
Steering, Electrical system, Electronic stability control (ESC), Dec 10, 2019
I STARTED MY CAR WHEN LEAVING WORK AND RECEIVED AN ERROR THAT THE POWER STEERING FAILED. I FOLLOWED THE GUIDELINES IN THE BOOK AND TURNED OFF THE CAR FOR 30 SECONDS AND RESTARTED. ON RESTART THE ERROR RETURNED. I DROVE CAR TO MECHANIC AND HAD NO POWER STEERING. AFTER TALKING WITH MECHANIC ATTEMPTED TO LEAVE AND STILL NO POWER STEERING. ANOTHER ERROR TURNED ON PRIOR TO LEAVING THE PARKING LOT WITH ADVANCETRAC FAILURE. LEFT CAR AT MECHANIC. ERROR SOUNDS SIMILAR TO OTHER FORD AND LINCOLN CARS WITH POWER STEERING FAILURE.
Steering, Dec 6, 2019
THIS VEHICLE HAS EPAS. LAST NIGHT MY WIFE DROVE THE VEHICLE TO THE GAS STATION AND PARKED IN FRONT OF A GAS PUMP. SOMEONE ASKED HER TO MOVE FORWARD AND WHEN SHE STARTED THE CAR, SHE RECEIVED THE "POWER STEERING ASSIST FAILURE" MESSAGE AND THE POWER STEERING REFUSED TO WORK. THE VEHICLE WAS STATIONARY. SHE STARTED THE CAR AND SHUT IT OFF NUMEROUS TIMES UNTIL THE SYSTEM RESET AND SHE WAS ABLE TO DRIVE THE VEHICLE HOME. THIS CAR BELONGS TO AN 85 YEAR OLD WOMAN AND IF THE POWER STEERING FAILS WHILE SHE IS DRIVING THE CAR SHE WOULD NOT HAVE THE STRENGTH TO CONTROL THE STEERING.
Steering, Dec 5, 2019
MY VEHICLE'S POWER STEERING NO LONGER WORKS. THE POWER STEERING STOPPED WORKING WHEN I STARTED THE ENGINE ON 12/4/19. THE DASHBOORD INDICATED "POWER STEERING ASSIST FAULT". SHORTLY AFTER THE POWER STEERING STOPPED WORKING, THE DASHBOARD ALSO INDICATED "SERVICE ADVANCETRAC". MY VEHICLE HAS 96,000 ODOMETER MILES.
Steering, Dec 4, 2019
I STARTED MY CAR IN THE APARTMENT PARKING LOT AND ATTEMPTED TO TURN WHEN THE POWER STEERING ASSIST FAILURE OCCURRED. MY CAR NOW HAS NO POWER STEERING AND IS DIFFICULT TO DRIVE. I TRIED TURNING OFF MY CAR AND RESTARTING IT, BUT THE PROBLEM PERSISTS.
Steering, Dec 4, 2019
SERVICE POWER STEERING WARNING CAME ON WHILE I WAS DRIVING THE CAR. CAR BECAME HARD TO STEER. I WAS ON A CITY STREET AT AN INTERSECTION TURNING LEFT WHEN THE WARNING CAME ON. ALSO THE TRACTION CONTROL SYMBOL LIGHT CAME ON.
Steering, Electronic stability control (ESC), Dec 3, 2019, crash
WHEN TURNING ON CAR AT THE FORD DEALERSHIP FOLLOWING REPAIR OF RECALLED AIRBAG THE WARNING LIGHT TO SERVICE ELECTRONIC TRAC SYSTEM. STEERING WHEEL WOULD NOT TURN. SERVICE WRITER CHECKED CODES AND NOTHING CAME UP. I WAS TOLD TO JUST TURN IT OFF AND BACK ON AND THAT WOULD RESET IT. THAT WORKED. IT CONTINUED TO DO THAT ON AND OFF THE NEXT 2 WEEKS. THEN IT WOULD NOT RESET. WE TRIED TO DRIVE IT STOPPING AND STARTING IT TO TRY TO RESET IT. IT SUDDENLY BECAME REALLY DIFFICULT TO STEER AND MY HUSBAND LOST CONTROL AND RAN OVER A CURB ON CITY STREET . LUCKILY NO ONE WAS ON THE CURB OR SIDEWALK .NO INJURIES. FORD SAYS THE ELECTRONIC STEERING IS OUT AND WILL NEED TO BE REPLACED COSTING OVER 18,000$. I HAVE 133,000 MILES ON CAR.
Steering, Dec 2, 2019
MY POWER STEERING FAULT LIGHT CUT ON WHEN I STARTED MY CAR , THAN WITH THE CAR RUNNING IN A PARKED POSITION ,IT WENT AWAY . I'M AFRAID TO DRIVE MY CAR KNOWING POWER STEERING MY GO OUT AT ANY TIME .
Steering, Dec 2, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'CHECK POWER STEERING' WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND JIM O'NEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. *DL
Steering, Air bags, Dec 1, 2019
POWER STEERING INTERMITTENTLY FAILS WHEN I AM DRIVING. I HAVE NO CONTROL OVER MY CAR WHEN THIS HAPPENS. PASSENGER SIDE AIRBAG HAS ISSUED A RECALL. I LIVE IN WASHINGTON STATE AND NO DEALER HAS THE REPLACEMENT PARTS I'VE BEEN WAITING FOR 2 YEARS!!!
Steering, Electronic stability control (ESC), Nov 22, 2019
THE POWER STEERING STOPPED WORKING. FOR ABOUT 1.5 MONTHS WHEN I WOULD TURN ON THE VEHICLE THE DASH WOULD NOTIFY OF A POWER STEERING FAULT AND POWER STEERING WOULD NOT WORK (STEERING WHEEL NEAR IMPOSSIBLE TO MOVE). HOWEVER, IF I TURNED THE CAR OFF AND BACK ON THE FAULT WOULD GO AWAY AND POWER STEERING WOULD RETURN TO NORMAL. UNFORTUNATELY NOW THE POWER STEERING IS PERMANENTLY NOT WORKING AND THE CAR IS NO LONGER SAFE TO DRIVE. STABILITY CONTROL WARNING ALSO CAME ON IMMEDIATELY AFTER. EXTREMELY GLAD POWER STEERING DID NOT GO OUT WHILE I WAS DRIVING, IT WOULD HAVE LIKELY CAUSED ME TO CRASH SINCE STEERING IS SO HARD TO USE WITHOUT POWER STEERING. I DID SOME RESEARCH FORD HAS A RECALL FOR THIS EXACT ISSUE FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010 BUT APPEARS THE 2010 IS AFFECTED BY THE SAME DEFECT.
Steering, Nov 20, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH AND PULLING INTO THE DRIVEWAY, THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO NELSON FORD FERGUS FALLS (2228 COLLEGE WAY, FERGUS FALLS, MINNESOTA 56537, (218) 998-8878) AND FAILURE CODE: AE5Z3504EERM (STEERING GEAR) WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER STEERING WHEEL REPAIR PROGRAM DUE TO THE VEHICLE'S MILEAGE. THE FAILURE MILEAGE WAS 180,000.
Steering, Nov 19, 2019
POWER STEERING FAILURE WHILE DRIVING. ALMOST CRASHED INTO ANOTHER VEHICLE. RECALL THIS NOW. 2010 FORD FUSION SEL 155,000 MILES.
Steering, Nov 18, 2019
MY 2010 FORD FUSION'S POWER STEERING WENT OUT AND MADE IT SCARY/VERY DIFFICULT TO DRIVE. I'M GETTING A WARNING OF ELECTRIC POWER STEERING FAULT. I READ FORD HAD PREVIOUSLY RECALLED THE 2011 AND UP, BUT LEFT OUT THE 2010 WHICH WAS HAVING THE SAME PROBLEMS
Steering, Nov 16, 2019
POWER STEERING FAILS AND WARNING MESSAGE APPEARS FOR BOTH POWER STEERING FAILURE AND ADVANCE TRACK FAILURE. PROBLEM IS INTERMITTENT AND OFTEN, BUT NOT ALWAYS, RESOLVES AFTER SHUTTING CAR OFF, WAITING A MINUTE AND RESTARTING. CAR STILL RUNS BUT HAS NOW POWER STEERING AND IS DANGEROUS TO DRIVE.
Steering, Electrical system, Nov 16, 2019
I WAS DRIVING MY 2010 FORD FUSHION IN TRAFFIC WHEN ALL OF A SUDDEN THE STEERING WENT OUT AND IT SHOWED POWER STEERING ASSIST HAD WENT OUT I COULDN'T STEER THE CAR WAS LUCKY I WAS NO BADLY HURT IN THIS CAR I BARELY GOT IT TURN TO GET MYSELF OUT OF TRAFFIC THE VECHILE WAS USELESS AND I WAS GOING THE SPEED LIMIT AT THE TIME I COULD HAVE GOTTEN KILLED IN THIS CAR HAVE TORN LIAMENT IN MY LEFT HAND FROM TRYING TO STEER CAR TO SAFELY GET MYSELF OUT OF TRAFFIC AND I'M A NURSE SO I NEED MY HANDS BOTH OF THEM TO PERFORM MY JOB
Steering, Nov 15, 2019
THE ELECTRIC POWER STEERING GEAR BOX HAS FAILED OVER 3 TIMES FOR MY VEHICLE. AS IN THE LAST 5 MONTHS. I EVEN HAD TO GET NEW PARTS. IT COST ME TOO MUCH MONEY AND I SHOULDN'T HAVE TO BE DISHING OUT $1440 FOR A GEAR BOX PLUS LABOR BECAUSE OF A RECALL THAT COULD HELP BUT YOU GUYS DON'T WANNA DO IT BECAUSE THEN IT WILL COST YOU MORE MONEY. SHOULDN'T HAVE PUT OUT A CAR THAT WAS IN THE GUINEA PIG STAGES WITHOUT A BACK UP. IT'S [XXX]. TWICE I WAS DRIVING WHEN IT FAILED. ONE HIGH WAY AND THE OTHER DRIVING DOWN A CITY STREET GOING 25. AND THE OTHER I JUST TURNED MY CAR ON AND IT FAILED. THEN IT SAT IN THE GARAGE FOR 4 MONTHS BEFORE IT COULD GET FIXED BECAUSE THE PART KEPT FAILING. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Nov 15, 2019
POWER ASSIST WARNING, LOSES POWER STEERING
Steering, Nov 10, 2019
CAR IN PARKING LOT. STARED CAR AS NORMAL. STEERING WHEEL LOCKED UP AND WOULD NOT MOVE. TURNED VEHICLE OFF AND RESTARTED. STEERING NOW NORMAL. CAR WAS NOT IN MOTION AT THE TIME. TOOK TO FORD DEALER (MEYERS FORD, ELKTON) THEY SAY IT NEEDS A RACK AND PINION ASSEMBLY. SEEMS LIKE STEERING WHEEL LOCK DID NOT DISENGAGE. TECH AT FORD DEALER SAID THIS WAS THE 2ND CAR THIS WEEK WITH THE SAME PROBLEM.
Steering, Electronic stability control (ESC), Nov 8, 2019
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING STOPPED WORKING AND THE CAR BECAME DIFFICULT TO MANEUVER. THE INFORMATION DISPLAY SAID POWER STEERING ASSIST FAULT. AS I TURNED TO GET OUT OF TRAFFIC A SECOND MESSAGE SAID SERVICE ADVANCETRAC.
Steering, Nov 6, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 60-65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE "ADVANCETRAC SERVICE POWER STEERING NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,005.