2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Aug 31, 2019
DRIVING ON THE FREEWAY AND THE POWER STEERING STOPS ALMOST CAUSED AN ACCIDENT. I PULL OVER TURN THE CAR OFF AND RESTART IT AND IT WORKS FINE FOR ABOUT 2 MINUTES AND THEN IT STOPS WORKING AGAIN. IT SAYS 'POWER STEERING ASSIST FAULT '. I LOOKED IT UP AND OVER 263,000 MODELS HAVE BEEN REPORTED AND OVER 2,200 COMPLAINTS. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS INTO A ACCIDENT AND GETS SERIOUSLY HURT.
Steering, Electronic stability control (ESC), Aug 29, 2019
MY 2010 FORD FUSION LOST ALL ELECTRONIC POWER STEERING WHILE DRIVING 45 ON THE HIGHWAY WITH MY 12 YR OLD AND 1 MONTH OLD IN THE VEHICLE. WHILE DRIVING MY STEERING SEIZED UP AND I HAD TO USE ALL EXTRA FORCE TO TURN OFF THE HIGHWAY. THANK GOD TRAFFIC WAS EASY AND I WAS ABLE TO GET OFF THE ROAD. THE DASH BOARD LIGHTS CAME ON SAYING TIRE PRESSURE LOW, SERVICE POWER STEERING AND ADVANCED TRAC WARNING. MANY COMPLAINTS HAVE BEEN MADE ABOUT THE 2010 FORD FUSION. HOWEVER A RECALL HAS ONLY BEEN ISSUED FOR THE 2011-2012 MODEL FOR THE SAME EXACT ISSUE THAT MANY PEOPLE ARE HAVING WITH THE 2010 AS WELL. THIS IS A SERIOUS MATTER. IT CAN BE VERY DANGEROUS NOT ONLY TO US AS THE DRIVERS BUT EVERYONE ON THE ROAD. VERY UNSAFE! HOPEFULLY A RECALL IS GIVEN FOR THE 2010 MODELS AS WELL, BEING THAT IT IS THE SAME EXACT ISSUE FOR A YEAR LATER AND ABOVE.
Steering, Aug 29, 2019
IT HAS HAPPENED TWICE SO FAR WHERE THE 'POWER STEERING ASSIST FAULT' LIGHT COMES ON AND MY CAR WON'T TURN. THE FIRST TIME I WAS DRIVING AND HAD TO PULL OFF TO THE SIDE OF THE ROAD (LUCKILY IT DIDN'T END IN A BAD WRECK!) AND TODAY IT HAPPENED WHILE TRYING TO DRIVE MY CHILDREN TO THEIR BUS STOP! THIS IS A SERIOUS ISSUE AND NEEDS TO BE RECALLED BEFORE SOMETHING BAD HAPPENS!!
Steering, Aug 26, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE INTO A FUEL STATION AND HAD IT TOWED HOME. MIDDLETOWN FORD (1750 N VERITY PKWY, MIDDLETOWN, OH 45042, (800) 556-1581) WAS CONTACTED AND STATED THAT THE FAILURE COULD EITHER BE CAUSED BY THE POWER STEERING OR THE GEAR SHIFT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
Steering, Aug 26, 2019
MY 2010 FORD FUSION WITH 72231 MILES RECENTLY LOST ALL POWER STEERING WHEN STARTED, SHUT OFF AND RESTARTED AND IT CAME BACK. NEXT DAY IT HAPPENED AGAIN AND INCLUDES SERVICE ADVANCE TRAC WARNING AS WELL AS THE STEERING ASSIST FAILURE WARNING. IT WILL NOT CORRECT ITSELF BY RESTARTING AND IS PERMANENTLY DISABLED. THIS IS MY WIFE'S CAR WHOM IS 67 YEARS OLD, 110 LB. AND CANNOT PHYSICALLY DRIVE IT. HAD THIS HAPPENED TO HER WHILE DRIVING IT WOULD MOST DEFINITELY RESULTED IN A MAJOR ACCIDENT! I AM A RETIRED FORD DEALERSHIP EMPLOYEE AND HAVE DONE A LOT OF RESEARCH ON THE SUBJECT AND CAN'T BELIEVE THAT NHTSA HAS NOT ISSUED A RECALL NOTICE ON THE 2010 FUSION BUT DID ON 2011 MODEL WITH EXACT SAME COMPONENT FAILURE AND SAFETY ISSUES! MY CAR IS UNDRIVABLE AND BEING DISABLED I AM UNABLE TO REPAIR MYSELF OR AFFORD PAYING DEALER FOR REPAIRS THAT SHOULD BE RESOLVED DUE TO THE SAFETY ISSUES.
Steering, Aug 26, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO MAKE TURNS. THE VEHICLE WAS DRIVEN TO KUNES COUNTRY FORD (1231 GENEVA ST, DELAVAN, WI 53115, (262) 728-9163) WHERE UNKNOWN REPAIRS WERE MADE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,272.
Steering, Aug 16, 2019
WHILE DRIVING MY CAR THE POWER STEERING JUST WENT OUT MAKING MY CAR VERY HARD TO STEER. POWER STEERING ASSIST FAULT CAME UP ON MY DISPLAY.
Steering, Aug 15, 2019
POWER STEERING SERVICE LIGHT CAME ON AS WELL AS ADVANCETRAC SERVICE. THEN WENT TO RESTART CAR AND STEERING COLUMN IS LOCKED. RECALLS HAVE BEEN MADE ON 2011 AND NEWR BUT NOT ON 2010 WITH MANY REPORTED ISSUES.
Steering, Aug 13, 2019
THE POWER STEERING ASSIST FAILURE ENGAGES AND I CANNOT STEER MY CAR STEERING JUST FAILS! CANNOT TURN STEERING WHEEL AT ALL WHILE TRAVELING AT 40 MPH COULD HAVE RESULTED IN A HORRIBLE ACCIDENT I WAS UNSUCCESSFUL AT GETTING OFF THE ROAD BUT TURNED THE CAR OFF AND RESTARTED IT IT WAS OK FOR A BIT HOWEVER AFTER RESEARCHING SEVERAL 2010 OWNERS HAVE THE SAME PROBLEM AND ONLY RECALLS WERE ISSUED FOR 2011 OWNERS ITS COSTS 1800.00 TO REPAIR AT DEALERSHIP I AM AFRAID TO DRIVE MY CAR. I LITERALLY COULD NOT BUDGE THE STEERING WHEEL. I WAS NOT TURNING A CORNER AT THE TIME I WAS HEADED STRAIGHT, WITH A CURVE AHEAD OF ME. THE CAR HAS ONLY 75K MILES HAS ALWAYS BEEN WELL TAKEN CARE OF.
Steering, Other or unspecified, Aug 11, 2019
POWER STEERING WILL STOP WORKING WHILE DRIVING. I READ OR SAW THAT OTHER YEARS HAD BEEN RECALLED BUT NOT THE 2010 MODEL.
Steering, Aug 8, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE POWER STEERING BEGAN TO FAIL WITHOUT WARNING AND THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT'S WIFE WAS ABLE TO DRIVE THE VEHICLE HOME DESPITE EXPERIENCING THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A REPAIR ESTIMATE FOR THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Steering, Aug 7, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT CALLED FAIRWAY FORD LINCOLN (LOCATED AT 555 W MEADOWS DR, FREEPORT, IL 61032, (815) 232-6868) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 188,000.
Steering, Aug 6, 2019
MY 2010 FORD FUSION LOST POWER STEERING WHILE I WAS DRIVING HOME FROM WORK AT 55 MPH. MY POWER STEERING COMPLETELY FAILED AND CAUSED ME TO GO OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT WITH SEVERAL OTHER CARS. FORD CHARGED ME $1,800 TO FIX MY POWER STEERING WHEN THEY KNEW ABOUT THIS SAFETY ISSUE. AS THEY HAD RECALLED ALL THE FORD FUSIONS AT THE TIME BUT THE 2010.
Steering, Aug 5, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHILE IN A PARKING LOT. A MOBILE INDEPENDENT MECHANIC WAS CALLED TO THE SCENE. THE MECHANIC CLEARED THE CODE AND THE POWER STEERING WORKED FOR TWO DAYS. THE FAILURE RECURRED AND THE MECHANIC RETURNED TO CLEAR THE CODE AGAIN, BUT THE FAILURE CONTINUED. MAHWAH FORD (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430, (201) 529-3200) AND THE MANUFACTURER BOTH STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Steering, Aug 5, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SYSTEM MALFUNCTIONED AFTER IT HAD BEEN PREVIOUSLY REPAIRED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING WOULD FAIL WITHOUT WARNING. THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TRAVELING 25 MPH AND WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC'S SHOP WHERE IT WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS PURCHASED USED FROM GLENN FORD LINCOLN (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 271-1800). THE CONTACT WAS CONCERNED BECAUSE SHE FREQUENTLY DROVE THE VEHICLE ON THE HIGHWAY. THE FAILURE MILEAGE WAS 100,000.
Steering, Aug 5, 2019
POWER STEERING FAILURE WHILE DRIVING 2010 FORD FUSION HYBRID ON A 65MPH HIGHWAY, COINCIDENT WITH A "SERVICE POWER STEERING NOW" MESSAGE ON THE DASH. VERY LUCKY THIS WAS A STRAIGHT SECTION OF ROAD! NO PRIOR WARNING. RECENTLY SERVICED FOR AIR BAG RECALL RECENTLY, TOO. MAKING MATTERS WORSE IS THE EXORBITANT DEALER QUOTE OF $2400 TO REPAIR BY REPLACING THE RACK AND PINION.
Steering, Electrical system, Engine, Aug 2, 2019
DASHBOARD WARNING LIGHTS SUDDENLY CAME ON, TEMPERATURE GAGE WENT TO HOT AND CAR SUDDENLY SHUT OFF WHILE MOVING
Steering, Jul 30, 2019
LOSS OF POWER STEERING. POWER STEERING ASSIST FAULT WHILE CAR WAS DRIVING ON CITY ROAD
Steering, Jul 30, 2019
TWICE I HAVE HAD A MESSAGE ON MY DASHBOARD THAT READS "POWER STEERING ASSIST FAULT". DIDNNOT HAVE POWER STEERING VERY DIFFICULT TO DRIVE AND ALMOST CAUSED ME TO CRASH.
Steering, Jul 30, 2019
MY SON WAS DRIVING HIS 2010 FORD FUSION DOWN A COUNTRY ROAD AND THE POWER STEERING WENT OUT. THANK GOODNESS HE WASN'T ON THE FREEWAY GOING 65!! WARNINGS CAME ON FOR POWER STEERING ASSIST FAULT AND ADVANCE TRACK. WE DROVE WITH MANUAL STEERING TO A FORD DEALERSHIP, THEY LOOKED IT OVER AND NOW IT IS GOING TO COST US CLOSE TO $2000 TO FIX. I UNDERSTAND THAT FORD RECALLED OTHER YEARS OF FUSIONS FOR THE POWER STEERING FAILURE BUT NOT THE 2010 EVEN THOUGH THERE HAVE BEEN COMPLAINTS AND ACCIDENTS BECAUSE OF THIS ISSUE.7/24/2019
Steering, Jul 30, 2019
POWER STEERING ASSIST FAULT. WAS NOT IN MOTION, TURNED CAR ON AND THERE WAS THE WARNING ON MY DASH. THERE WASNT ANY STEERING. TURNED IT OFF THEN RESTARTED CAR AND THE STEERING WAS BACK. I AM SCARED WHEN I DRIVE BECAUSE I HAVE READ THAT AWNERS HAVE BEEN DRIVING AND LOST STEERING
Steering, Power train, Electronic stability control (ESC), Jul 29, 2019
WE WERE DRIVING THE CAR AND THE CAR LOSS STEERING CONTROL AND THE POWERSTEERING ASSIST FAULT CAME UP ON THE DASHBOARD AND IT IS IMPOSSIBLE TO CONTROL AND DRIVE. LUCKILY SOMEONE DID NOT GET SERIOUSLY HURT.
Steering, Jul 24, 2019
POWER STEERING ASSIST FAULT HAPPENED INTERMITTENTLY AT FIRST BUT LAST TIME I STARTED MY CAR A WEEK AGO THE ERROR PERSISTS AND MY CAR NOW HAS NO POWER-STEERING CAPABILITIES. THIS IS A KNOWN ISSUE WITH THE POWER STEERING RACKS SHORTING OUT. I SHOULDN'T BE RESPONSIBLE FINANCIALLY TO FOR THIS REPAIR AS 2011 FUSION TO 2013 WE RECALLED FOR THIS PROBLEM. MY CAR HAS THE SAME ENGINE SO THE RECALL NEEDS TO BE EXPANDED. LUCKILY I WASN'T DRIVING WHEN THIS HAPPENED THUS CAUSING AN ACCIDENT!
Steering, Jul 22, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY HOLMES TUTTLE FORD (660 W AUTO MALL DR, TUCSON, AZ 85705, (866) 999-1384) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTOR WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,863.
Steering, Jul 21, 2019
FORD FUSION POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INFORMATION SCREEN. VEHICLE WAS TAKEN TO INDEPENDENT REPAIR SHOP AND REPAIR HAS BEEN ESTIMATED TO BE ABOUT $1400. THIS IS A KNOWN PROBLEM AND THERE IS A RECALL FOR 2011 AND LATER FUSIONS BUT THERE IS NO RECALL ON THE SAME EQUIPMENT AND PROBLEM ON THE 2010 FUSION.