2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jun 11, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL "POWER ASSIST STEERING FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST AND THEN BE REIMBURSED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.
Steering, Jun 11, 2019
POWER STEERING ASSIST FAULT- POWER STEERING WILL FAIL AND CANNOT TURN WHEEL. HAPPENS AT START AND IN MOTION. HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS.
Steering, Jun 10, 2019
THIS HAS HAPPENED TWICE JUST RECENTLY (TODAY AND LAST WEEK) WHEN I WAS STARTING THE CAR AND BACKING OUT THE "POWER STEERING" FAILED AND THERE WAS A ERROR MESSAGE ON THE DASH DISPLAY SAYING IT HAD A FAILURE, THANKFULLY NOT WHILE I WAS DRIVING AS I HAVE READ OTHER COMPLAINTS REGARDING THIS ISSUE. WHY IS FORD NOT FIXING THIS ISSUE HAS IT HAS WITH OTHER YEAR MODEL FUSIONS, THIS COULD RESULT IN AN ACCIDENT AND ALSO SEEMS TO COST QUITE A BIT TO REPAIR WHICH SHOULD NOT BE MY RESPONSIBILITY SINCE IT APPEARS TO BE A MFG DEFECT.
Steering, Jun 5, 2019
DRIVING DOWN A BUSY FREEWAY, MY POWER STEERING GOES OUT! I HAVE MULTIPLE SCLEROSIS AND IT MAKES MY ARM STRENGTH SEVERELY DEPLETED. JUST TRYING TO PULL OVER I ALMOST CRASHED INTO MULTIPLE VEHICLES. I CAN NO LONGER DRIVE IT.
Steering, Jun 3, 2019
MY POWER STEERING JUST STOPPED WORKING. I AM WORKING OUT OF TOWN ON BUSINESS, AND WILL ATTEMPT TO DRIVE HOME ALMOST 100 MILES WITH NO POWER STEERING, BECAUSE FORD REFUSES TO HELP ME. THE MESSAGE ON THE EVIC DISPLAY STATES "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC" I HAVE RESEARCHED THE FORD RECALLS WITH THE FUSION AND THERE IS AN EXACT RECALL FOR THIS FAILURE IN 2011 - 2013 MODEL YEARS. FORD WILL NOT DO ANYTHING FOR ME AS MINE IS NOT A 2011. HOW CAN I HAVE THE SAME DEFECTS 1 MODEL YEAR EARLIER AND NOT BE INCLUDED IN THIS RECALL?
Steering, May 28, 2019
POWER STEERING FAILED SIMILAR TO THOUSANDS OF OTHERS P
Steering, May 24, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. ON SEVERAL OCCASIONS, UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE FAILURE ALSO OCCURRED WHILE DRIVING VARIOUS SPEEDS. ELK GROVE FORD (LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,236.
Steering, May 24, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE AUTO TRAC AND SERVICE POWER STEERING MESSAGES SUDDENLY DISPLAYED. MOMENTS LATER, THE SERVICE STEERING NOW MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO CASCO BAY FORD (1213 RT. 1, YARMOUTH, ME) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000. THE VIN WAS INVALID.
Steering, Electrical system, May 21, 2019
MY 2010 FORD FUSION POWER STEERING FAILED. I STARTED MY CAR AND RECEIVED AN ERROR MESSAGE THAT THE ELECTRIC STEERING SYSTEM HAD A FAULT.
Steering, May 16, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAULT ERROR INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO A DEALER. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. *BF *JB
Steering, May 15, 2019
POWER STEERING ASSIST FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK. TRIED RESTARTING MULTIPLE TIMES, SAME ISSUE.
Steering, May 14, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS UNINTENTIONALLY STEERING LEFT. THE KEN WILSON FORD 769 CHAMPION DR, CANTON, NC 28716 (877) 740-8559 WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
Steering, May 13, 2019
MY 2010 FORD FUSION DISPLAY IN INDICATION I HAVE A POWER STEERING ASSIST FAILURE. THE STEERING WHEEL IS UNABLE TO BE MOVED. ONLY OPTION WAS TO HAVE IT TOWED HOME.
Steering, May 12, 2019
POWER STEERING ASSIST FAULT LIGHT COMES ON. VEHICLE HAD TO BE TOWED TO GARAGE. COST TO REPAIR IS$1500+. DANGEROUS FAILURE AND SHOULD BE RECALLED. VEHICLE WAS PARKED AND TURNED ON.
Steering, May 11, 2019
POWER STEERING ASSIT FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK
Steering, May 6, 2019
POWER STEERING ASSIST FAILED WHILE DRIVING, MAKING STEERING VERY DIFFICULT. THIS IS A VERY COMMON FAILURE ON THE 2010 FORD FUSION. IT HAS BEEN REMEDIED FOR THE 2011 AND 2012 MODELS, BUT NOT ON THE 2010.
Steering, May 6, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN TURNED IN EITHER DIRECTION AND THE EPS WARNING INDICATOR FLASHED. THE CONTACT FOLLOWED THE OWNER'S MANUAL BY SHUTTING OFF AND RESTARTING THE VEHICLE TO RESET THE COMPUTER; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL SEIZING. THE VEHICLE WAS PARKED DUE TO THE INTERMITTENT FAILURE. WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WAS CONTACTED. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN NHTSA ACTION NUMBER: EA17004 (STEERING), BUT WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *JS *JS *JS
Steering, Apr 30, 2019
THE CAR IS PERFECTLY TAKEN CARE OF...AND NOW ALL OF A SUDDEN...AS I WAS PULLING OUT...THE POWER STEERING WENT OUT...THIS CAR HAS HAD RECALLS FOR AIR BAGS AND OTHER THINGS...NOW THIS...FORD SHOULD BE HANDLING THIS!
Steering, Electronic stability control (ESC), Apr 29, 2019
I BROUGHT MY NEPHEW TO SCHOOL, CAR STARTED FINE AND NO ISSUES. IT'S ONLY MAYBE A MILE DOWN THE ROAD. WHEN I TURNED THE CAR BACK ON AFTER DROPPING OFF, THE 'POWER STEERING ASSIST FAULT' AND 'SERVICE ADVANCETRAK' INDICATORS CAME ON ONCE I PUT IT IN REVERSE THE STEERING WHEEL LOCKED UP. THE POWER STEERING ASSIST FAULT INDICATOR CAME ON MAYBE 3 TIMES THROUGHOUT THE PAST 2 MONTHS BUT ONCE I PUT THE CAR IN PARK AND TURNED IT OFF THEN BACK ON, THE INDICATOR WAS GONE AND I COULD DRIVE. THIS TIME IT DIDN'T GO AWAY AND THE SERVICE ADVANCETRAK WAS ON.
Steering, Apr 29, 2019
ON MORNING DRIVE INTO WORK, THE POWER STEERING SERVICE WARNING CAME ON. WHEN I CAME OUT TO DRIVE HOME THAT NIGHT, THE POWER STEERING WAS COMPLETELY GONE. I KNOW THIS HAS BEEN AN ISSUE FOR 2011-2012 FORD FUSIONS AND LINCOLN MILANS AND A RECALL WAS ISSUED FOR THEM.
Steering, Apr 28, 2019
POWER STEERING FAULT ELECTRICAL STEERING ASSIST MALFUNCTION. CAR DOES NOT STEER WITHOUT ELECTRIC ASSIST. THIS IS A SAFETY HAZARD. TO DATE THIS HAS ONLY OCCURRED WHEN VEHICLE IS STARTED. TURNING OFF VEHICLE AND RESTARTING CLEARS THE FAULT. IF THIS WERE TO HAPPEN WHILE VEHICLE WAS IN OPERATION, THERE WOULD BE A LOSS IN VEHICLE CONTROL. LOSING CONFIDENCE IN HAVING MY DAUGHTER DRIVE THIS VEHICLE.
Steering, Apr 27, 2019
LOST OF POWER STEERING CONTROL WHILE DRIVING. MESSAGE CENTER SHOWS 'POWER STEERING ASSIST FAULT'. CHECKED THE INTERNET AND APPEARS TO BE A COMMON ISSUE, 2011 AND LATER WERE RECALLED, BUT NOT 2010? EXTREMELY EXPENSIVE REPAIR, ESPECIALLY AS IT RELATES TO OVERALL VALUE OF VEHICLE.
Steering, Apr 26, 2019
I WAS DRIVING HOME AND AS I WENT TO TURN I NOTICED IT WAS HARD TO TURN SO I PULLED OVER AND TURNED THE CAR OFF THEN TURNED IT BACK ON AND MY SERVICE LIGHT CAME ON.
Steering, Electrical system, Apr 22, 2019
POWER STEARING MODULE HAS GIVEN OUT.
Steering, Apr 13, 2019
POWER STEERING FAILS WHILE OPERATING. INTERNET SEARCH SHOWS IT'S A VERY COMMON ISSUE.