2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Feb 28, 2019
ON FEBRUARY 28, 2019, I STARTED MY CAR TO TAKE KIDS TO SCHOOL AT 6:45 SAM. I RETURNED BACK HOME AND EXITED THE HOME AGAIN AT 8:00AM. WHEN I STARTED THE CAR THERE WAS NO POWER STEERING. IT STATED SERICE POWER STEERING NOW. THE VEHICLE IS NOT DRIVABLE ATVYHIS TIME. I DID GO ONLINE TO SEE IF ANYONE WAS HAVING THIS ISSUE AND ONGOING THAT OTHER YEARS WERE RECALLED EXCEPT 2010 MODEL. STEERING WHEEL WILL NOT TURN UNLESS YOU ARE USING EXTREME FORCE TO TURN WHICH WILL RESULT IN AN ACCIDENT AS YOU ARE UNABLE TO MAUENUVER IN AN EMERGENCY.
Steering, Feb 27, 2019
I WAS PULLING INTO A PARKING LOT AND STEERING LOST ALL POWER AND WOULDN'T TURN
Steering, Feb 26, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT POWER STEERING TO HER RESIDENCE. THE CONTACT CALLED BORGMAN FORD MAZDA AT (616) 534-7651 (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Steering, Feb 25, 2019
MY 17 YEAR OLD WAS PULLING ONTO A BUSY ROAD AND HER POWER STEERING LOCKED UP. IT GAVE NO WARNING AND SAID SERVICE POWER STEERING NOW. SHE WAS LUCK THAT SHE COULD GO STRAIGHT AND NOT INTO ONCOMING TRAFFIC. I KNOW THEY RECALLED OTHER YEARS AROUND 2010 BUT THIS IS VERY UNSAFE. IF SHE WOULD HAVE BEEN ON THE HIGHWAY OR IN HEAVY TRAFFIC THIS COULD RESULT IN A MAJOR ACCIDENT OR DEATH. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO. I WILL ALSO PUT IN A COMPLAINT WITH FORD AS WELL. THE PEOPLE WHO LOOKED AT IT SAID THAT THERE IS NO CODE SHOWING A PROBLEM AND CAN RESET IT WHICH IS NOT A GREAT OPTION BECAUSE IT WILL JUST HAPPEN AGAIN WITHOUT WARNING.
Steering, Feb 25, 2019
WHILE DRIVING DOWN THE ROAD A WARNING POPPED UP SERVICE POWER STEERING SOON NOT EVEN FIVE MILES DOWN THE ROAD ANOTHER WARNING POPPED UP SERVICE POWER STEERING NOW AND I HAD NO CONTROL OVER THE CAR THE POWER STEERING WENT OUT AND I COULD NOT TURN THE CAR LEFT ME AND A 3 WEEK OLD BABY ON THE SIDE OF THE ROAD
Steering, Feb 23, 2019
MY CAR HAS 200800 MILES ON IT, MY ELECTRIC RACK AND PINION HAS BEEN REPLACED 3 TIMES AND JUST LAST MONTH IT WENT OUT WHILE GOING 65MPH ON THE HIGHWAY, I CUT OFF A SEMI TRUCK AND SOME CARS AND ALMOST TBONED THE CEMENT BARRIER. I COMPLAINED TO FORD FOR A SECOND TIME REGARDING THE ELECTRONIC STEERING RACK AND SINCE IT IS NOT RECALLED IT IS UNABLE TO BE REPLACED. MOST OF THE PEOPLE IN THE CALL CENTER ARE NOT FLUENT IN ENGLISH SO ITS NEAR IMPOSSIBLE TO GET ISSUES RESOLVED. THE PART IS MADE IN NEW MEXICO AND MY ONLY ALTERNATIVE IS TO PURCHASE A REFURBISHED RACK. I REFUSE TO BUY THIS RACK BECAUSE ITS A KNOWN ISSUE WITH FORD FUSIONS AND MOST PEOPLE WHO HAVE HAD THIS ISSUE HAVE GOTTEN INTO SERIOUS ACCIDENT OR NEAR MISSES SUCH AS MYSELF. THE CAR CURRENTLY SITS AT THE AUTOSHOP WHILE I DRIVE A RENTAL UNTIL I CAN AFFORD TO BUY THE 1300 PART AND HAVE FORD CHARGE ME AN ADDITIONAL 1150 TO INSTALL IT. THE STEERING GRINDS AND STICKS OR FREEZES IN ONE DIRECTION. IF A CLASS ACTION LAWSUIT IS EVER FILED THROUGH FORD FOR FAILED PRODUCTS, THEN SIGN ME THE HELL UP.
Steering, Feb 21, 2019
AFTER DRIVING THE VEHICLE, I TURNED IT OFF IN A DRIVE THRU LINE AND LESS THAN 2 MINUTES LATER CRANKED IT UP AND RECEIVED THE POWER STEERING ASSIST FAILURE ERROR. MY STEERING WHEEL HAD NO POWER STEERING, IT TOOK EVERYTHING I HAD TO MANAGE TO DRIVE THE CAR INTO A PARKING SPACE. I TURNED IT OFF AND BACK ON AND IT WORKED AGAIN. AFTER READING EVERYONE'S EXPERIENCES I FIND IT RIDICULOUS FORD DOESN'T HAVE A RECALL ON THE 2010 TOO! THIS CAR IS A FINANCIAL DRAIN AND FORD HAS DEFINITELY LOST ANY FUTURE BUSINESS FROM ME! THIS HAPPENED ONLY A FEW MONTHS AFTER FORD REPLACED THE TAKATA AIRBAG WHICH I'VE SEEN OTHERS COMPLAIN ABOUT.
Steering, Feb 21, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC RACK AND PINION AND STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Steering, Feb 21, 2019
MY SON WAS DRIVING HOME LATE ONE NIGHT ALONG A BUSY FREEWAY AND ALL OF THE SUDDEN THE POWER STEERING FAILED. MESSAGE ON DISPLAY SAYS POWER STEERING ASSIST FAULT. WHY WAS THERE NO RECALL ISSUED FOR THE 2010 MODELS AND AL THE REST>?????? VERY UPSET WITH FORD.
Steering, Feb 20, 2019
WHEN I STARTED MY CAR THIS MORNING, A MESSAGE APPEARED THAT SAID "POWER STEERING ASSISTANT FAULT ERROR" I INITIALLY THOUGHT MAYBE IT WAS BECAUSE OF THE COLD, BUT THAT WAS NOT THE CASE. I DROVE IT TO WORK, AS I DID NOT HAVE ANY OTHER CHOICE. I MADE IT TO WORK SAFELY, IT WAS JUST HARD STEERING AT TURNS. I BEGAN TO INVESTIGATE AS TO THE PROBLEM ON THE INTERNET. IT SEEMS THAT THERE WAS A RECALL FOR THIS ISSUE FOR THE 2011 AND LATER MODELS. UNFORTUNATELY THIS IS NOT THE BEST TIME FOR THIS TO HAPPEN. AS I WAS READING THIS SITE, THERE ARE MANY OTHERS WITH THE SAME YEAR MODEL FUSION THAT ALSO HAVE HAD THIS ISSUE. I WOULD THINK THAT FORD WOULD CONSIDER TO ALSO OFFER TO FIX THIS PROBLEM ON THE 2010 MODES AS WELL, SINCE THEY HAVE HAD THE RECALL ON THE 2011 MODELS.
Steering, Electrical system, Feb 19, 2019
TAMARA RECALL POWER STEERING JUST WENT OFF IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY . NO WARNINGS .
Steering, Feb 16, 2019
WARNING MESSAGE ON DASH 'SERVICE POWER STEERING NOW" AS YOU ARE DRIVING DOWN THE HIGHWAY. YOU CAN NOT DRIVE CAR AT ALL AND STEERING WHEEL IS EXTREMELY HARD TO STEER. HAD TO HAVE TOWED TO DEALERSHIP. $2100 PARTS AND LABOR TO FIX.
Steering, Feb 11, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ACCELERATING IN REVERSE, THE STEERING WHEEL FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIFED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Steering, Feb 11, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING ON MORE THAN ONE OCCASION. THE FAILURE OCCURRED WITHOUT WARNING. SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, 888-401-2751) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (PE14030). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Steering, Service brakes, Feb 9, 2019
BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000
Steering, Feb 7, 2019
MY POWER STEERING KEEPS GOING OUT IT WILL GO OUT THEN YOU LET THE CAR SIT FOR A WHILE THEN IT WILL BE FINE BUT THEN IT WILL HAVE NO POWER STEERING AGAIN HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. NO CODE PULLING UP AT BODY SHOP. THIS IS VERY DANGEROUS THIS SHOULD BE A RECALL GOING TO CAUSE AN ACCIDENT
Steering, Air bags, Other or unspecified, Feb 6, 2019, fire
WHEN THE WEATHER CHANGED TO SEVERELY COLD MY TIRED WENT FLAT AND A NOTIFICATION OF SERVICE POWER STEERING NOW AS WE AS SERVICE ADVANCETRAC NOW I REVIEW PLENTY OF REVIEWS ABOUT SIMILAR PROBLEMS WITH THE 2010 FORD FUSION WITH RESULTS IN ACCIDENTS IM CONCERED ABOUT MY SAFETY
Steering, Feb 5, 2019
DRIVING AND POWER STEERING STOPPED WORKING AND ALMOST WRECKED TOOK TO SHOP FOR REPAIRED. THEY SAID IT WOULD COST $2800/3000 TO FIX. THEN CHECKED FOR RECALL.BUT 2010 WAS NOT COVERED BUT 2011WAS COVERED BY RECALL .THIS ARE THE SAME PART WHY IS IT SAFETY CONCERN FOR 2011 AND NOT FOR 2010.DO THE PEOPLE NOT NEED SAFETY???
Steering, Feb 4, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE LOST STEERING CONTROL AND THE "NO TRACK" WARNING INDICATOR ILLUMINATED. GLOCKNER SOUTH POINT FORD (155 CO RD 406, SOUTH POINT, OH 45680, (740) 894-3673) REPAIRED THE STEERING GEAR ONCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Steering, Feb 3, 2019
THE CAR WAS IN MOTION ON A CITY STREET. THE POWER STEERING ASSIST JUST SUDDENLY WENT OUT. WHICH MADE IT IMPOSSIBLE TO TURN. I WAS LUCKY THERE WAS NO TRAFFIC AT THAT MOMENT, VERY DANGEROUS! THIS IS THE SECOND TIME. I BOUGHT THIS 2010 FUSION IN 2013. I HAVE ALREADY REPLACED THE POWER ASSIST ONCE. NOW THIS HAPPENED AGAIN!?
Steering, Electronic stability control (ESC), Feb 3, 2019
THE VEHICLE WAS PARKED TURNED ON LOST POWER STEERING AND POSTS THE CODES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC NEEDS SERVICE." IT MAKES CONTROLLING THE CAR DIFFICULT AND DANGEROUS. WE CHECKED ONLINE AND NOTICED THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF THE SAME COMPLAINTS. FORD KNOWS THIS IS A PROBLEM ON THIS MODEL CAR AND HAS DONE NOTHING ABOUT IT. VERY DANGEROUS AND DISAPPOINTING. NOT A GOOD REPRESENTATION OF AN AMERICAN COMPANY.
Steering, Feb 2, 2019
POWER STEERING FAILED SEVERAL TIMES DURING LOW-SPEED DRIVING. LOST BOOST AND VEHICLE WAS NEARLY IMPOSSIBLE TO STEER IN CURVED DRIVEWAY. AFTER THIRD FAILURE IT BECAME CLEAR THIS COULD BE A SERIOUS SAFETY HAZARD IF IT FAILED AGAIN AT HIGHER SPEED. ENTIRE POWER STEERING RACK HAD TO BE REPLACED FOR $2400.
Steering, Feb 1, 2019
NO POWER STEERING UPON STARTING VEHICLE IN DRIVEWAY, POWER STEERING ASSIST FAULT CODE APPEARED IN DASH, NO POWER STEERING, UNABLE TO OPERATE VEHICLE
Steering, Electrical system, Feb 1, 2019
ELECTRONIC POWER STEERING FAULT. THE ELECTRONIC POWER STEERING FAILED ON ME MULTIPLE TIMES IN THE PAST WEEK. IT WILL BE WORKING FINE THEN OUT OF NOWHERE STOP WORKING AND MAKES THE CAR REALLY HARD TO STEER. ITS HAPPENED WHEN STATIONARY AND IN MOTION WHEN PULLING IN OR OUT OF THE DRIVEWAY. NEEDS TO BE RECALLED AND FIXED. I HAVE STOPPED DRIVING THE CAR UNTIL IT GETS RECALLED AND FIXED FOR THE SAFETY OF MYSELF AND OTHERS.
Steering, Jan 31, 2019
POWER STEERING HAS CEASED TO FUNCTION AND THE MANUAL STEERING IS VERY DIFFICULT. THIS IS THE SAME PART NUMBER THAT WAS RECALLED IN 2011-2013 MODELS. WHY WASNT EVERY VEHICLE THAT USED THIS SAME STEERING RACK RECALLED? FORD WANTS ME TO PAY OVER $1600 FOR THE REPAIR. THIS INVESTIGATION HAS BEEN ONGOING FOR SOME TIME AND NEECS TO BE CONCLUDED SO I CAN GET MY CAR ON THE ROAD AGAIN. THE CARS STEERING STOPPED WORKING WHILE I WAS DRIVING ON A HIGHWAY CLOVERLEAF ONRAMP, AND SENT ME OFF THE ROAD AND ONTO THE SHOULDER. LUCKILY, THERE WAS NOTHING IN THE WAY, AND I WAS ABLE TO GET CONTROL BEFORE GOING DOWN AN EMBANKMENT.