2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jan 28, 2019
I'M WRITING TO INQUIRE ABOUT NHTSA ACTION NUMBER: EA17004. THIS INVESTIGATION HAS BEEN GOING ON SINCE NOVEMBER 2017. AND BEFORE THIS INVESTIGATION THERE WAS A "PRELIMINARY" INVESTIGATION DATING BACK TO SEPTEMBER 2016. PRIOR TO THIS THERE WAS AN ORIGINAL INVESTIGATION BACK IN 2014 FOR THE EXACT COMPLAINT DESCRIBED WHICH INITIATED A RECALL FOR 2011 AND 2012 MODELS BUT CONVENIENTLY EXCLUDED THE 2010 MODEL. IS FORDS PLAY TO JUST WAIT FOR AS MANY OF THESE 2010S AS POSSIBLE TO BE OFF THE ROAD AND IN THE SCRAP HEAP BEFORE THEY HAVE TO SPEND MONEY ON FIXING THIS? I THINK ITS TIME TO MAKE A DECISION AT THIS POINT, RECALL OR NOT. THIS IS RIDICULOUS, THIS ORIGINATED IN 2014.
Steering, Service brakes, Hydraulic, Jan 28, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FETTE FORD (973-779-7000, LOCATED AT 1137 US-46, CLIFTON, NJ 07013) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Steering, Jan 26, 2019
STARTED CAR THIS MORNING 1/26/19 AND THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS UNABLE TO STEER OUT OF MY DRIVEWAY. CURRENTLY TOWING THE CAR TO FORD OF KIRKLAND, WA FOR FURTHER ANALYSIS.
Steering, Jan 26, 2019
I HAD A POWER STEERING ASSIST FAULT ERROR ON MY CAR WITH A ADVANCE TRAC ERROR. I WAS UNABLE TO DRIVE MY VEHICLE AND BROUGHT IT IN TO THE FORD DEALERSHIP TO HAVE SERVICED, AFTER THE INSPECTION THEY CALLED AND SAID IT IS THE POWER STEERING GEAR UNIT WHICH NEEDS TO BE REPLACED FOR $2189. OBVIOUSLY NEEDING A VEHICLE I HAD TO DISH OUT THE MONEY WHICH IS UNFAIR DUE TO THIS SAME UNIT HAS BEEN RECALLED ON THE 2011 FUSIONS. PLEASE ASSIST SO WE MAYBE REFUNDED AND GET THESE FAULTY UNITS OFF THE ROAD AND REPAIRED BEFORE SOMEONE GETS KILLED.
Steering, Jan 25, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Steering, Jan 24, 2019
ON 01/16/2019 WHEN I WAS LEAVING MY HOUSE, I STARTED THE CAR AND WHEN I PUT IT IN REVERSE, THE STEERING LOCKED AND WARNING LIGHTS ARE ON SAYING SERVICE ADVANCETRAC. I WAS NOT ABLE TO TURN THE WHEEL. I STOP AND PUT CAR IN PARK. THE STEERING CAME BACK ON AND I WAS ABLE TO GET WARNING LIGHTS OFF BY RESTARTING CAR. THE FOLLOWING DAY IT DID THE SAME EXACT THING. I DID NOT DRIVE IT MUCH TILL 01/21/2019. THAT AFTERNOON WHILE TURNING RIGHT ONTO A COUNTY HIGHWAY, THE SAME THING HAPPENED WHILE PARTWAY THREW THE TURN. I WAS NOT ABLE TO STEER AND ALMOST HIT THE ONCOMING CAR BECAUSE I WAS UNABLE TO TURN MY CAR TO COMPLETE THE TURN I WAS PART WAY INTO WHEN FAILURE HAPPENED. I ENDED UP COMING TO A STOP ON THE LEFT SHOULDER. THANK GOD THE OTHER DRIVER WAS PAYING ATTENTION. AND SWERVED TO AVOID HITTING ME WHEN I CROSSED INTO HIS LANE. THE TRACTION CONTROL LIGHT CAME ON AND THE ! CAME ON. AND WARNING SAID SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW. WAS ABLE TO RESTART CAR AND IT WAS BACK TO NORMAL. VERY SCARY! MY CAR HAS THE SAME RACK AND PINION AS THE CARS THAT ARE COVERED BY THE RECALL 15S18. MY CAR HAS MANUFACTURING DATA OF 06/09/2010. THEREFORE IT'S NOT PART OF THE RECALL. BUT IT'S THE SAME PART AND SAME PROBLEM. PLEASE MAKE THEM EXPAND THE RECALL TO COVER ALL CARS AFFECTED. MY CAR HAS 123,456 MILES ON IT WHEN ISSUE STARTED.
Steering, Jan 23, 2019
POWER STEERING HAS FAILED. I NO LONGER HAVE POWER STEERING IN MY 2010 FORD FUSION. BEING MY ONLY VEHICLE, THIS HAS LEFT ME WITH A VERY HARD HARDSHIP. I'VE ONLY GOT TWO PAYMENTS LEFT TILL I CAN SAY I OWN MY CAR, BUT CAN LONGER DRIVE IT. IT'S BEEN SITTING FOR MONTHS. I TURN MY CAR ON TO PULL OUT OF MY DRIVEWAY WHEN THE POWER STEERING SYSTEM WENT OUT.
Steering, Jan 23, 2019
POWER STEERING ASSIST DEFAULT. WHEN DRIVING AT MULTIPLE SPEEDS THE STEERING LOCKS UP AND BECOMES IMPOSSIBLE TO TURN. IT OCCURS BOTH ON CITY STREETS AND ON THE HIGHWAY. THAN THE LORD I WAS ABLE TO MUSCLE IT TO THE SIDE OF THE ROAD. IF MY WIFE OR DAUGHTER WERE DRIVING IT WOULD'VE BEEN A CATASTROPHE.HIS HAS HAPPENED AT LEAST 5 TIMES OVER A 6 MONTH PERIOD. EVERY TIME IT HAPPENED I WOULD TURN THE CAR ON AND OFF AND WAIT FOR IT TO RESET. FORD HAS RECALLED THE 2011-2012 FUSIONS BUT NOT THE 2010. ALL 3 YEARS OF FUSIONS HAVE THE EXACT PART MADE BY TRW (EPAS)
Steering, Jan 22, 2019
THE ELECTRONIC POWER STEERING INTERMITTENTLY STOPS WORKING WHEN DRIVING. I GET THE MESSAGE SERVICE POWER STEERING NOW MESSAGE ON MY DASHBOARD.
Steering, Jan 21, 2019, crash
I WAS DRIVING MY CAR HOME FROM MY FRIEND'S HOUSE. WHILE I WAS TURNING OUT OF THE NEIGHBORHOOD, THE STEERING WHEEL DID NOT RELEASE AND I PROCEEDED TO HIT A CURB, DAMAGING MY TWO LEFT WHEELS AND THE DRIVER FRONT OF THE VEHICLE. THE ABS LIGHT CAME ON, BUT NO POWER STEERING MESSAGES. WHEN PULLING INTO THE GAS STATION, THE POWER STEERING WOULD NOT ENGAGE.
Steering, Jan 17, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED. THE DEALER (KUNES COUNTRY FORD LINCOLN OF DELAVAN, 1234 GENEVA ST, DELAVAN, WI 53115, (262) 427-1323) INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE DEALER DIAGNOSED THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Steering, Jan 17, 2019
POWER STEERING FAILURE - LOST STEERING CONTROL. FORTUNATELY THIS HAPPENED IN MY DRIVEWAY OR I WOULD HAVE HAD AN ACCIDENT. THIS IS VERY DANGEROUS AND IT GOES OUT SUDDENLY.
Steering, Jan 16, 2019
POWER STEERING SATURDAY NIGHT 1/12/19 MY FAMILY AND I WERE DRIVING HOME WHEN WE HEARD A BEEPING SOUND. I LOOKED DOWN AT THE DASH AND IT READ: "ADVANCE TRAK SERVICE POWER STEERING NOW." IT HAS NEVER DONE THIS AND WE BOUGHT THIS BACK IN OCTOBER, 2018. IT'S NEVER GIVEN ANY SIGN AS TO GOING OUT TIL THAT NIGHT. WE WERE FORTUNATE TO GET HOME SAFELY. FORD IS EXPECTING ME TO PAY THEM TO DIAGNOSE IT AND POSSIBLY RESET IT, WHICH MAY OR MAY NOT FIX THE PROBLEM. I'M DISAPPOINTED THAT THERE IS NO RECALL ON THIS SEEING AS HOW MANY COMPLAINTS THERE ARE FOR THIS EXACT ISSUE. THERE NEEDS TO BE A RECALL ON THESE 2010 MODELS SEEING AS THE DID SO FOR LATER MODELS. IT'S UNSAFE TO DRIVE NOW FOR FEAR OF GETTING INTO AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.
Steering, Jan 15, 2019
WHILE DRIVING AND TRYING TO MAKE AT TURN POWER STEERING LOCKED UP AND CAUSED ME TO RUN UP A CURB AND BLOW OUT FRONT TIRE. WHILE I WAS ON A BUSY STREET. THIS HAPPENED AFTER MY CAR WAS REPAIRED FROM THE TAKATA AIR BAG RECALL.
Steering, Jan 14, 2019
2010 FORD FUSION POWER STEERING LIGHT CAME ON AT 45 MPH COMING HOME. LUCK WAS ON MY SIDE. I WAS ONE MILE FROM HOME ON A STRAIGHT STRETCH OF HIGHWAY AND STARTED LOSING POWER STEERING. I GOT INTO MY DRIVEWAY AND CUT THE CAR OFF . THIS WAS A FRIDAY.OVER THE WEEKEND I LOOKED UP THE LIGHT CODE AND GOT A LOT OF BAD NEWS ABOUT THE RECALL THAT DID NOT HAPPEN FOR THE 2010 FUSION ON THE POWER ASSIST STEERING. I BOUGHT CAR NEW FROM FORD. NOW HAS 101079 MILES ON IT. TRY TO MOVE CAR MONDAY. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I CALLED THE FORD DEALERSHIP AND THEY GOT A ROLLBACK TO BRING IT IN TO THEM. THAT WAS 125.00. TESTED FOR CODES FOR 125.00. RESET CODE AND DROVE IT FOR 12 MILES AND SAID IT MAY COME BACK ON. QUOTED 2500.00 TO REPLACE PARTS AND REALIGN FRONT TIRES..I AM MAD I DID NOT GET A LETTER WARNING ABOUT THIS WHEN THEY RECALLED THE 2011-12 MODELS. THE CAR WILL SIT STILL TIL I GET A RECALL NOTICE. I CANNOT AFFORD TO REPAIR IT AT THIS TIME.
Steering, Jan 14, 2019
STEERING WHEEL WAS BLOCKED, IT WAS IMPOSSIBLE TO STEER. WE HAD TO TOW THE CAR TO SARASOTA FORD FOR REPAIR WHICH WAS EXPENSIVE.UNFORTUNATELY, THERE IS NO RECALL REGARDING THIS ISSUE AND WE HAD TO PAY ABOUT $1900.00 FOR THE REPAIRS.A QUICK SEARCH ON THE INTERNET REVEALED THAT THERE ARE THOUSANDS OF SIMILAR COMPLAINTS REGARDING THIS ISSUE FOR THE 2010 FUSION MODEL .AND THAT OTHER MODEL YEARS OF THE SAME CAR (2011-2012) HAVE ACTUALLY BEEN RECALLED FOR THIS SAME EXACT ISSUE.THESE EXPERIENCES HAVE PUT A LOT OF STRESS ON US, BOTH EMOTIONALLY AND NOW FINANCIALLY AS OUR LIMITED BUDGET HAS BEEN GREATLY AFFECTED BY THIS LATEST ISSUE WITH THE VEHICLE. WHILE NORMAL CONSUMABLE ITEMS (BRAKES, TIRES, ETC.) ARE EXPECTED TO BE REPLACED AT THE OWNER'S EXPENSE, THE STEERING SYSTEM IS NOT ONE THAT WE WOULD EXPECT TO FAIL IN A MODERN CAR.WE HOPE THAT THE FORD COMPANY STANDS BEHIND ITS PRODUCTS AND RESOLVES THE SAFETY RELATED ISSUES THAT AFFECT THESE MODELS, WITHOUT PLACING AN EXPENSIVE BURDEN ON ITS CUSTOMERS.
Steering, Electronic stability control (ESC), Jan 14, 2019
I WAS JUST LEAVING A GAS STATION WHEN I HEARD BEEPING. I LOOKED DOWN AND SAW MY POWER STEERING ASST FAILURE LIGHT WAS ON AND MY SERVICE ADVANCE TRACK LIGHT. I LOST ALL POWER STEERING. I HAVE LOOKED UP AND SEEN YOU GUYS HAVE COVERED THE 2011 TO 2012 BUT NOT THE 2010 EVEN THOUGH THEY ARE EXPERIENCING THE SAME ISSUE
Steering, Jan 13, 2019
POWER STEERING HAS FAILED TWICE IN THE PAST WEEK DURING DRIVEWAY LOW-SPEED MANEUVERING FOLLOWING COLD START AND CAR BECAME DIFFICULT OR IMPOSSIBLE TO STEER. IN ONE OF THE TWO CASES A FAULT MESSAGE APPEARED. POWER STEERING WAS RESTORED BY TURNING ENGINE OFF AND RESTARTING. NO DAMAGE OCCURRED DUE TO LOW SPEED (1-3 MPH) BUT HAD THIS HAPPENED A MINUTE LATER TWO NEIGHBORHOOD CHILDREN WALKING TO THEIR SCHOOL BUS WOULD HAVE BEEN ENDANGERED.
Steering, Jan 12, 2019
I WAS DRIVING MY 2010 FORD FUSION AND MY POWER STEERING JUST WENT OUT ON ME OUT OF NOWHERE WITH NO WARNING AS I WAS TURNING RIGHT, MAKING IT SO I COULDN'T TURN THE WHEEL. THIS CAUSED ME TO HIT A CURB WHICH LUCKY DIDN'T DAMAGE MY FENDER OR BUMPER BUT DAMAGED MY RIGHT FRONT TIRE CAUSING IT TO BE PUSHED BACK. NOW THERE IS 'SERVICE POWER STEERING NOW' WARNING ON MY CAR. FORD SAID I WOULD NEED A NEW STEERING RACK AND I'VE SEEN SO MANY OTHER ONLINE WITH THE SAME PROBLEM AND A RECALL FOR THE 2011 MODEL, BUT NOT THE 2010.
Steering, Jan 12, 2019
WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". I AM UNABLE TO TURN THE WHEEL AT THIS TIME. WHEN I TURN OFF AND RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN THE PAST WEEK.
Steering, Service brakes, Jan 10, 2019
IN MOTION: BRAKES STOPPED WORKING PROPERLY WHILE DRIVING (MODULATOR FOR ABS FAILED) AND POWER STEERING LOCKED UP THE STEERING WHEEL TO THE POINT THAT IT REQUIRED SIGNIFICANT EFFORT WHILE DRIVING WHICH CREATED A DANGEROUS SITUATION FOR MY 17 YEAR OLD DAUGHTER WHO HAD TO STOP IN THE MIDDLE OF THE STREET.
Steering, Jan 9, 2019
THE POWER STEERING KEEPS GOING OUT. WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". WHEN I RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY AND I AM TERRIFIED OF THE DAY IT GOES OUT WHILE DRIVING WITH MY 3 KIDS IN THE CAR.
Steering, Jan 9, 2019
POWER STEERING ASSIST FAILURE WHEN STARTING ENGINE.
Steering, Jan 8, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Steering, Jan 7, 2019
HAD MULTIPLE OCCASIONS OF POWER STEERING ASSIST FAILURES WHILE DRIVING WITH NEAR ACCIDENTS EACH TIME (THANKFULLY DID NOT OCCUR). POWER STEERING WAS RESTORED AFTER SHUTTING OFF AND BACK ON. TOOK INTO FORD DEALERSHIP AND THEY STATED THAT THE ELECTRONIC STEERING RACK HAS AN INTERNAL FAILURE REQUIRING REPLACEMENT. 1966$ TO FIX. DISAPPOINTED IN FORD AND NHTSA FOR KNOWING THAT THE 2010 FORD FUSIONS LIKELY HAVE SIMILAR ISSUES TO THE RECALLED 2011-2013 ONES YET CHOOSE TO NOTHING ABOUT IT. HAPPY TO PROVIDE DOCUMENTATION IF REQUESTED.