2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jan 5, 2019
MY 2010 FORD FUSION SE POWER STEERING ASSIST FAULT NOTIFICATION HAS BEEN COMING ON FOR ABOUT 3 YEARS OFF AND ON. EVERY MECHANIC I SPEAK TO IS TELLING ME TO RESET IT AND I SHOULD BE OK. SO I'VE DONE THAT SEVERAL TIMES AND THAT DOESN'T SEEM TO HELP BECAUSE IT NEVER WORKED. ONCE DAY I WAS ON MY WAY TO WORK IN JULY OF 2018 AND I LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY AND I COULD'VE BEEN IN A TERRIBLE ACCIDENT BUT LUCKILY I WAS ABLE TO MANUALLY STEER THE WHEEL TO GET ME TO MY JOB. MY HUSBAND HAD TO COME TO MY JOB TO PICK THE CAR UP AND TAKE IT HOME. THE CAR IS NON OPERABLE BECAUSE OF THIS. WE BOUGHT THIS CAR FEBRUARY 15TH, 2015 AND ALL AROUND IT WAS A GREAT CAR BUT WE ARE SLOWLY FINDING OUT THAT THIS CAR WAS NOT PROPERLY BUILT CORRECTLY AND THIS IS VERY CONCERNING BECAUSE THIS IS A FAMILY VEHICLE THAT WAS ONCE NOTED AS A SAFE PASSENGER VEHICLE AND IT'S RXACTLY THE OPPOSITE. I'M SO FRUSTRATED BECAUSE EVERY AUTO SHOP IS TELLING MY HUSBAND AND I THAT IT'LL COST APPROXIMATELY $1900+ TO FIX!! THIS IS ABSOLUTELY INSANE BECAUSE THERE'S NO WAY THAT THIS EPS- ELECTRONIC POWER STEERING RACK AND PINION SHOULD BE OUT ON THIS CAR!! I'VE HAD CARS FROM BEGINNING TO END AND THAT WAS NEVER AN ISSUE. HOWEVER I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS DEFECT AND THIS NEEDS TO BE FIXED!! ALL FORD FUSIONS FROM 2010+ NEEDS TO BE FIXED BECAUSE THIS IS DANGEROUS AND NOT SAFE!
Steering, Jan 4, 2019
POWER STEERING ASSIST FAILED WHILE VEHICLE WAS PARKED AND THE ENGINE WAS OFF. THE CAR WAS DERIVABLE AND TAKEN TO THE DEALER THE NEXT DAY. DEALER REPORTED THAT "PULLED CODES FROM PCM. FOUND CODE P07AE: 09-C8". DEALER QUOTED $2,100 TO REPLACE STEERING GEAR. I REQUESTED THAT THEY "RESET CODES" WHICH WAS DONE. POWER STEERING ASSIST BEGAN WORKING. I BELIEVE THAT YOU ARE INVESTIGATING THIS ISSUE AND THAT FORD DID RECALL SOME VIN'S BUT NOT OTHERS.
Steering, Jan 3, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 42 MPH, THE STEERING SEIZED AND THE POWER STEERING AND ADVANCETRACK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN FORD (1250 US-31, GREENWOOD, IN 46143, 317-884-7164), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16769738. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Steering, Jan 2, 2019
MY 18 YEAR OLD DAUGHTERS 2010 FORD FUSION WENT IN TO A STEERING FAILURE MODE WHILE IN MOTION ON A HIGHWAY ON HER WAY HOME FROM SCHOOL. THE VEHICLES STEERING WAS INOPERABLE FOR SEVERAL MILES AND SHE WAS ABLE TO FORCE THE WHEEL WITH NO POWER TO MAKE 3 TURNS TO GET TO OUR HOME IN THE COUNTRY. THE MESSAGE AND FAULT CLEARED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED THE NEXT MORNING. IT HAS HAPPENED 5-6 MORE TIMES OVER THE PAST MONTH. I HAVE TAKEN HER OUT OF THE VEHICLE IN FEAR SHE WILL BE INVOLVED IN A SERIOUS ACCIDENT.
Steering, Jan 1, 2019
POWER STEERING ASSIST FAULT. IT LOCKED UP AND NOW STATES ADVANCE TRACSYSTEM ERROR COMES UP NOW AS WELL
Steering, Dec 30, 2018
I WENT TO DRIVE MY CAR AND LOST ALL STEERING CAPABILITIES...THE POWER STEERING WAS LOST. I STILL HAD TO GET MY CAR HOME WHICH WAS STILL A SAFETY ISSUE WITHOUT THE POWER STEERING I WAS CLOSE TO HOME AND I WAS IN A PANIC WITHOUT THE STEERING CAPABILITIES. THE CAR WAS IN MOTION TO GET IT HOME. THIS WAS A VERY SCARY SITUATION. IF I HAD BEEN ON A MAJOR ROAD THIS WOULD OF BEEN A SERIOUS SITUATION WHICH WOULD OF LEAD TO AN ACCIDENT NOT BEING ABLE TO STEER THE VEHICLE. THERE NEEDS TO BE A RECALL FOR THESE POWER STEERING MECHANISMS.. I AM SURPRISED THERE HASN'T BEEN BECAUSE I AM AWARE THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. WE HAVE NOT MOVED THE CAR FROM THE GARAGE YET TO GET IT TO A DEALER STILL UNSAFE TO DRIVE. FORD NEEDS TO RECALL ALL VEHICLES WITH THIS PROBLEM
Steering, Dec 28, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Steering, Dec 24, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM , FALIURE. THE VEHICLE PULLED HARD TO THE RIGHT ALMOST CAUSING ME TO CRASH. ON THE HIGHWAY .THE ELECTRONIC POWER SYSTEM GAVE OUT ON ME .NOT SAFE TO DRIVE.THERE IS A RECALL ON NEWER MODELS LIKE 2011 BUT NOT 2010
Steering, Dec 22, 2018
CAR'S STEERING FAILED AND ALMOST CAUSED AN ACCIDENT. MY DAUGHTER WAS DRIVING AND THE POWER STEERING STOPPED WHILE SHE WAS DRIVING DOWN A CITY AFTER LEAVING THE FORD DEALER FOR A AIRBAG REPAIR AT 30-40 MILES PER HOUR. TOOK IT RIGHT BACK TO FORD DEALER SAID IT WOULD BE APPROXIMATE $2000 TO REPAIR. WE HAVE HAD THE CAR SINCE 6,000 MILES AND NOW IT HAS 65,000 MILES.
Steering, Electrical system, Dec 21, 2018
I DON'T SEEM TO UNDERSTAND HOW THIS ISSUE HAS NOT BEEN AN OFFICIAL RECALL YET DIRECTED BY THE NHTSA. OUT OF 3806 (AS OF DEC 20 2018) THERE ARE 1024 STRICTLY RELATED TO STEERING. I AS WELL AS SO MANY OTHER FORD OWNERS HAVE FALLEN VICTIM TO THE FAILING OF THE ELECTRONIC POWER STEERING ASSIST. WENT OUT TO GO TO WORK LAST NIGHT AND POWER STEERING ASSIST FAULT" CONTINUES TO DISPLAY, RESTARTING VEHICLE DOES NOT SEEM TO FIX AS OTHERS HAVE STATED. AM GLAD THIS DID NOT OCCUR WHILE DRIVING AS HAS HAPPENED IN OTHER REPORTS. I AM SERIOUSLY QUESTIONING AS OTHERS HAVE IF IT IS GOING TO TAKE AN ACCIDENT THAT KILLS SOMEONE BEFORE THIS INVESTIGATION IS TAKEN SERIOUSLY. FROM WHAT I CAN SEE ITS SOMETHINGS THAT HAS BEEN WELL KNOWN SINCE THIS TIME LAST YEAR, YET PEOPLE CONTINUE TO HAVE IT FAIL, AND NOTHING IS DONE ON FORDS PART. THEY JUST KEEP COLLECTING MONEY FROM PEOPLE THAT HAVE NO OTHER OPTION THAN TO HAVE THEM FIX IT. ONCE THE DEALER OPENS I AM GOING TO BE HAVING TO GET THE CAR TOWED TO THE DEALER TO HAVE ISSUE RESOLVED, AND I'M SURE BE QUOTED THE $1,500-1,800 THAT OTHERS HAVE BEEN QUOTED, AS WELL AS BE TOLD "WE HAVEN'T HEARD ANYTHING ABOUT THIS" UNTIL I MENTION ALL THE REPORTS, MUCH LIKE MY DOOR HANDLE THAT BROKE, AND WASN'T UNTIL I TALKED TO A DIFFERENT CUSTOMER SUPPORT AGENT THAT IT ACTUALLY WAS WELL KNOWN. WHAT I'M SEEING IS ISSUES WHICH ARE VERY COMMON, AFFECTING HUNDREDS TO THOUSANDS OF OWNERS, BUT FORD CONTINUES TO SAYS ITS NOT THEIR PROBLEM, IT HASN'T BEEN RECALLED SO WE MUST PAY TO GET IT FIXED AND BE ON OUR WAY. HONESTLY THINKING AS OTHERS THAT EVEN AS HAPPY AS I HAVE BEEN IN THE PAST WITH FORD, IT WILL PROBABLY NOT BE MY VEHICLE OF CHOICE COME TIME TO BUY A NEW CAR AS RECENTLY ISSUES THAT SHOULD BE GETTING ADDRESSED ARE CONSISTENTLY NOT BEING ADDRESSED.
Steering, Dec 20, 2018
THE POWER STEERING CUTS OUT WHEN THE CAR IS BEING DRIVEN!!! THIS HAS HAPPENED SEVERAL TIMES WHEN MAKING A TURN. THE LAST TIME IT HAPPENED WAS DECEMBER 2, 2018 ON MONROEVILLE BLVD IN MONROEVILLE PA. WHEN THIS HAPPENS THE MESSAGE "POWER STEERING ASSIST FAULT" IS DISPLAYED ON THE DASHBOARD. SINCE THEN EVERY TIME THE CAR IS STARTED THIS MESSAGE IS DISPLAYED, AND THERE IS NO POWER STEERING ANYMORE.THE NHTSA HAS MADE FORD RECALL THE 2011-2013 FORD FUSION YEAR MODELS FOR THIS PROBLEM, BUT HASN'T MADE THEM RECALL THE 2010 YEAR MODEL THAT HAS THE SAME PROBLEM. I AM AFRAID TO DRIVE THE CAR SINCE YOU NEVER KNOW WHEN THIS WILL HAPPEN, NOT TO MENTION THIS CAR IS ALSO ON THE RECALL LIST FOR THE PASSENGER AIRBAG POSSIBLY NOT DEPLOYING IN A CRASH. THE SAFETY OF MY FAMILY AND FRIENDS, ESPECIALLY WHO EVER IS IN THE PASSENGER FRONT SEAT IS THE MOST IMPORTANT THING TO ME!!! HOW CAN I DRIVE A CAR THAT IS UNSAFE? WHY HASN'T FORD RECALLED THIS MODEL YEAR LIKE THEY DID THE OTHER YEARS? I WAS TOLD BY THE FORD DEALER THERE IS NOTHING THEY CAN DO FOR ME, AND THE REPAIR WOULD COST BETWEEN $1800. AND $2200. FORD KNOWS THERE IS A PROBLEM AND WON'T DO ANYTHING ABOUT IT, THAT IS WHY I AM CONTACTING YOU. ANYTHING YOU CAN DO IS GREATLY APPRECIATED.
Steering, Dec 20, 2018
POWER STEERING FAILURE WHILE CAR IN MOTION. STEERING EXTREMELY DIFFICULT, LOCKS AT RANDOM AND STEERS CAR IN UNINTENDED DIRECTIONS OF TRAVEL. SERVICE POWER STEERING AND ADVANCETRAC FAULTS ON DASH.
Steering, Power train, Vehicle speed control, Dec 19, 2018
WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.
Steering, Electrical system, Dec 19, 2018
MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS WARNING HAD COME ON SEVERAL TIMES OVER THE PAST FEW MONTHS, BUT THE OWNER'S MANUAL FOR THE FORD FUSION 2010 SAYS TO TURN OFF THE CAR FOR 10 SECONDS AND RESTART IF THIS HAPPENS (PGS 213-15). THIS HAD SOLVED THE PROBLEM THE PAST FEW TIMES. THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. I HAVE SEEN THAT THERE HAVE BEEN MANY PROBLEMS WITH FORD'S EPS SYSTEM, ESPECIALLY SINCE 2011-2013 MODELS HAVE BEEN RECALLED. I WAS FORTUNATE THAT IT HAPPENED IN A PARKING LOT, BUT WANTED TO REPORT THE INCIDENT.
Steering, Dec 18, 2018
STEERING INTERMITTENTLY LOCKS UP WHILE DRIVING ON CITY STREETS. IT IS DRIVEN BY A YOUNG DRIVER, AND I AM UPSET TO FIND OUT SO MANY OTHER PEOPLE HAVE THIS COMPLAINT AND FORD HAS NOT EXTENDED THEIR RECALL TO THE 2010 MODEL. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT A COINCIDENCE WHEN SO MANY OTHER 2010 FUSION OWNERS EXPERIENCE THE SAME ISSUE. RIDICULOUS.
Steering, Dec 18, 2018
A ERROR COMES UP ON DASH DISPLAY ' POWER STEERING ASSIST ERROR' THE BELL RINGS AND CAR LOCKS UP. YOU CANNOT STEER THE VEHICLE. I WAS LUCKY I WAS JUST PULLING OUT OF MY STREET AND ONLY GO 10 MPH. IF I WAS ON THE FREEWAY THIS COULD HAVE BEEN DISASTROUS. I LOOKED IT UP AND COME TO FIND OUT IT IS A DESIGN FLAW. 2012 AND 2011 HAVE BEEN RECALLED BUT NOT THE 2010S?? I JUST PAID OFF MY CAR AND NOW IT'S TOO DANGEROUS TO DRIVE PLEASE HELP. THIS ERROR HAS HAPPENED 3 TIMES
Steering, Dec 18, 2018
POWER STEERING ASSIST FAULT
Steering, Dec 18, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SEIZED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Steering, Dec 17, 2018
JUST LIKE OTHERS HAVE SAID THE POWER STEERING IN MY WIFE'S CAR WENT OUT. THANK GOODNESS SHE WAS PARKED WHEN IT WENT OUT DUE TO THE FACT WE ARE DRIVING OUR 16 MONTH OLD AROUND IN IT. ALSO JUST LIKE THE OTHERS WE HAVE BEEN TOLD IT WOULD BE AROUND 1,500.00 TO 1,800.00 DOLLARS TO REPAIR.
Steering, Suspension, Dec 16, 2018
AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.
Steering, Dec 14, 2018
THE STEERING FREEZES WHEN WE ARE DRIVING AND WE CANNOT TURN THE CAR. IT IS VERY SCARY SO ARE NOT DRIVING THE CAR NOW. THE LOCAL FORD DEALERSHIP SAID IT WOULD BE $2000 REPAIR.
Steering, Dec 14, 2018
POWER STEERING FAILED AND WAS REPORTED EARLIER THIS YEAR. COMPLAINT NO. 11090283. SUBSEQUENT TO INITIATING THE COMPLAINT I DID HAVE THE POWER STEERING RACK REPLACED A THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED. TOTAL COST FOR REPLACEMENT WAS $1618.37. I CALLED FORD CORPORATE AND EXPLAINED THE SITUATION. I WAS ADVISED TO KEEP MY INVOICE AND WOULD BE REIMBURSED IF THERE IS A RECALL. WITH SO MANY COMPLAINTS OF THIS NATURE (STEERING FAILURE) WHEN WILL THE NHSTA DIRECT FORD TO INITIATE A RECALL?
Steering, Dec 13, 2018
POWER STEERING FAILED. MY CAR NOW HAS AROUND 182,000 MILES. 3 WEEKS AGO I STARED HAVING ISSUES WITH THE POWER STEERING LOCKING UP WHEN STARING MY CAR ON NOV 28TH. I TURNED THE KEY OFF AND I STARTED THE CAR WITH ALL WORKING OK. BUT SOMETHING SEEMS WILL GO WRONG SOON AND NEED REPAIRS A FORD DEALER RAN A TEST. TEST RESULTS FROM MY FORD DEALER SHOWED I NEED A NEW POWER STEERING SYSTEM COSTING ME AROUND $1,800. I UNDERSTAND FORD RECALLED 2011 FUSIONS INCLUDING THOSE BUILT IN SEPT OF 2010. BUT NOT ANY 2010 FUSIONS BUILT EARLIER THAT SAME YEAR.
Steering, Dec 13, 2018
I LOST MY POWER STEERING WITH NO NOTICE AND WAS UNABLE TO CONTROL THE VEHICLE.. GOOD THING THIS HAPPENED AS I WAS PULLING INTO WORK NOT WHILE I WAS ON THE HIGHWAY. THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST ALL CONTROL OF THE CAR. MY VEHICLE ONLY HAS 49K MILES. I SEE THIS IS A KNOWN ISSUE BUT FORD HAS NOT RECALLED THE 2010? FORD NEEDS TO TAKE ACCOUNTABILITY!
Steering, Dec 12, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE SERVICE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE AND THEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.