2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Power train, Nov 25, 2018
THE POWER STEERING MODULE IS BROKEN ON MY VEHICLE. THIS HAS BEEN AN ISSUE NOW FOR A FEW YEARS. THERE IS AND HAS BEEN AN OPEN RECALL FOR THE SAME PROBLEM FOR 2011 AND NEWER VEHICLE. THIS IS A PROBLEM WITH MY YEAR MAKE AND MODEL OF MY VEHICLE AND APPARENTLY MANY OTHERS. THIS IS A DANGEROUS PROBLEM COULD CAUSE ACCIDENTS EVEN DEATH. IF THIS IS NOT FIXED ON 2010 VEHICLES AS WELL. I WILL BE TAKING MATTERS TO A LAWYER. THIS IS UNSAFE. I WAS DRIVING MY VEHICLE WHEN IT WENT OUT AND ALMOST CRASHED MY CAR
Steering, Nov 24, 2018
16 YEAR OLD DAUGHTER WAS BACKING OUR 2010 FORD FUSION SE FROM THE GARAGE DOWN THE DRIVEWAY WHEN THE STEERING WHEEL WAS SUDDENLY UNABLE TO BE TURNED AND THE MESSAGE "STEERING ASSIST FAULT" APPEARED ON THE DASH. SHE WAS ABLE TO STOP THE VEHICLE, TURNED THE VEHICLE OFF THEN RESTARTED THE VEHICLE AND THE FAULT CLEARED AND THE STEERING WAS AGAIN NORMAL. OBVIOUSLY, I AM CONCERNED ABOUT THIS FAULT OCCURRING AGAIN WHILE ONE OF MY DAUGHTERS ARE TRAVELLING AT SPEED. THIS APPEARS TO BE THE PROBLEM WITH THE EPAS SYSTEM THAT RESULTED IN RECALLS FOR 2011 AND NEWER FUSIONS, BUT THE 2010 MODEL WAS NOT INCLUDED IN THE RECALL. OBVIOUSLY, I WILL NEED TO GET THIS CHECKED OUT AT THE DEALER, BUT SUSPECT IT WILL RESULT IN THE DIAGNOSIS THAT THE POWER STEERING UNIT WILL REQUIRE REPLACEMENT.
Steering, Nov 23, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "STEERING ASSIST FAULT" DISPLAYED. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (701 EAST PALACE PKWY, GRAND PRAIRIE, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.
Steering, Nov 23, 2018
AFTER I STARTED DRIVING I GOT A MESSAGE ON MY DASH SAYING SERVICE POWER STEERING. I DROVE TO THE STORE MAYBE 5 MILES TO GET POWER STEERING FLUID. AFTER MAKING MY PURCHASE I GOT IN MY CAR TO LEAVE AND THE MESSAGE CHANGED TO SERVICE POWER STEERING NOW. I TRIED TO BACK OUT OF MY PARKING SPOT BUT FOUND MY POWER STEERING WAS OUT. I LOOKED ONLINE FOR A SOLUTION AND CAME ACROSS A RECALL FOR THE VERY ISSUE. I CONTACTED A FORD DEALER AND THEY SAID THERE WAS NO RECALL FOR THE ISSUE. THIS ISSUE HAPPENED QUICKLY AND I'M LUCKY I WASN'T DRIVING WHEN THE STEERING WENT OUT. HOW CAN THIS BE RESOLVED ? I HAVE ONLY HAD THIS CAR FOR A YEAR.
Steering, Nov 23, 2018
POWER STEERING FAILURE WHEN VEHICLE WAS IN OPERATION AND IN MOTION GOING 62 MPH ON 11/18/2018. CAR WAS VERY DIFFICULT TO STEER AND COULD HAVE RESULTED IN A CRASH WITH ANOTHER VEHICLE. THE POWER ASSIST FAILURE WARNING CAME ON AND MY VEHICLE IS STILL WITHOUT POWER STEERING.
Steering, Nov 21, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. INTERMITTENTLY, WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Steering, Nov 21, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. ONCE THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING (EPS) WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD (292 N G ST, SAN BERNARDINO, CA 92410, (888)-379-7134) WHERE IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 161,504. *TT*JB
Steering, Nov 20, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING FAULT" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (CARRIAGE FORD, 908 LEWIS AND CLARK PKWY, E. CLARKSVILLE, IN) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 157,000. *TT*JB
Steering, Electronic stability control (ESC), Nov 19, 2018
AT 128,000 MILES BOTH THE POWER ASSIST STEER FAULT AND SERVICE ADVANCETRAC ILLUMINATED WITHIN THE MESSAGE CENTER IN MY DASHBOARD. MY VEHICLE HAD BEEN SITTING FOR ABOUT 4 MONTHS AND HAD NOT BEEN DRIVEN BUT A COUPLE OF TIMES DURING THIS PERIOD. I NEEDED TO DRIVE IT DUE TO HAVING WORK DONE ON MY DAILY DRIVER. SO, I STARTED MY VEHICLE THE MORNING I INTENDED TO USE IT TO COMMUTE TO WORK AND THESE PROBLEMS SUDDENLY APPEARED. I WAS NOT IN MOTION AS I HAD JUST STARTED THE VEHICLE ON THE MORNING OF THE 18TH TO WARM UP PRIOR TO DRIVING IT TO WORK.
Steering, Nov 19, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR WOULD COST $2,300 AND REFERRED THE CONTACT TO THE MANUFACTURER FOR A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.
Steering, Nov 19, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY SEIZED AND THE "SERVICE POWER STEERING SOON" MESSAGE APPEARED ON THE MESSAGE CENTER. THE CONTACT HAD TO STOP IN THE MIDDLE OF THE ROAD AND OTHER MOTORISTS PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,643.
Steering, Nov 17, 2018
UPON STARTING MY CAR, I DID NOT HAVE POWER STEERING. THE CAR WAS STATIONARY (THANK GOD) BUT WHEN ATTEMPTING TO DRIVE IT, IT WAS NEAR IMPOSSIBLE TO STEER. THE POWER ASSIST STEERING FAULT LIGHT WAS ON. I SHUT THE CAR OFF AS THE BOOK SUGGESTED BUT THE PROBLEM REMAINS THE SAME. I CAN NOT SAFELY DRIVE MY CAR THIS WAY.
Steering, Nov 16, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILURE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. WHEN THE CONTACT RESTARTED THE ENGINE, THE POWER STEERING ASSIST RETURNED TO NORMAL. THE CONTACT STATED THAT THE FAILURE EVENTUALLY BECAME PERMANENT AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE TURNS. THE CONTACT ACTIVATED THE HAZARD LIGHTS WHILE DRIVING TO PREVENT A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 148,000. *TT *JB
Steering, Wheels, Nov 15, 2018
I PICKED UP A SCREW IN MY FRONT PASSENGER SIDE TIRE SOMEWHERE ON THE ROAD AND CALLED MY INSURANCE COMPANY TO HAVE SOMEONE COME CHANGE THE TIRE FOR ME. AFTER GETTING THE FLAT TIRE CHANGED TO A SPARE, MY POWER STEERING AND ADVANCETRAC EXPERIENCED COMPLETE FAILURE UPON RESTARTING THE CAR. I TOOK THE CAR TO A GARAGE AND THEY TOLD ME I NEEDED A COMPLETELY NEW POWER STEERING RACK THAT COULD COST $2,800 PLUS LABOR BECAUSE THE COMPUTER/SENSOR INSIDE MY CURRENT RACK WAS FAULTY. THEY ALSO INFORMED ME THAT FORD FUSION MODEL YEARS 2011 TO 2014 HAD BEEN RECALLED FOR THIS EXACT SAME REASON, BUT 2010'S HAVE NOT. I EXPERIENCED NO ISSUES WITH THE POWER STEERING OR ADVANCETRAC PRIOR TO THIS. AFTER GETTING THE FLAT REPAIRED AND PUT BACK ON MY VEHICLE, THE POWER STEERING CODE WAS RESET, BUT THE GARAGE TOLD ME MY POWER STEERING COULD FAIL AT ANY TIME WHILE DRIVING AND I SHOULD DRIVE ACCORDINGLY IF I WASN'T GOING TO GET IT REPAIRED. I HAVE NOT HAD THE POWER STEERING FAIL AGAIN, BUT EVER SINCE THE INITIAL INCIDENT, MY LOW TIRE PRESSURE LIGHT HAS BEEN ON CONSTANTLY DESPITE THE TIRE PRESSURE BEING CHECKED AND DEEMED ACCEPTABLE MULTIPLE TIMES.
Steering, Nov 12, 2018
I HAVE A FORD FUSION 2010 .THE PROBLEM WITH IT IS THE POWER STEERING ASSIST FAULT.REALLY DANGEROUS TO DRIVE SPECIALLY IN FREEWAYS BECAUSE YOU CANNOT MANEUVER THE VEHICLE AND CAN CAUSE ACCIDENT OR DEATH.SO EXPENSIVE TO SHOULDER THE EXPENSES SPECIALLY IT'S NOT A REGULAR MECHANICAL PROBLEM.PLEASE INCLUDE INTO YOUR RECALL THE YEAR MODEL OF FORD FUSION 2010.BECAUSE I FOUND OUT THE RECALL WAS FOR FORD FUSION 2012 AND UP.
Steering, Nov 7, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WORTHINGTON FORD (LOCATED AT 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS CONTACTED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Steering, Nov 5, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LARRY H. MILLER SUPER FORD, 1340 SOUTH 500 WEST, SALT LAKE CITY, UT 84115) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT*JB CONSUMER STATED STEERING WAS AT FAULT. *JB
Steering, Nov 4, 2018
WHILE DRIVING MY 2010 FORD FUSION THE STEERING WHEEL FROZE AND I WASN'T ABLE TO MANEUVER IT, ALMOST COST ME TO HAVE AN ACCIDENT. FOUND OUT THAT IT IS THE POWER STEERING. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT NHTSA COULD PLEASE DO AND INVESTIGATION BEFORE ANY PERSON COULD REALLY GET HURT. I WAS VERY SCARE SINCE I HAD MY CHILD IN THE CAR.
Steering, Nov 3, 2018
POWER STEERING STOPPED WORKING. CAR HAS ELECTRONIC POWER STEERING. CAR PULLS TO THE RIGHT. THIS HAPPENED WHILE MAKING A TURN AT ABOUT 10 MPH ON A CITY STREET. LOSS OF POWER STEERING RESULTED IN ME RUNNING OVER CENTER CONCRETE MEDIAN.
Steering, Air bags, Nov 1, 2018
TAKATA RECALL. I HAD THEM PLACE AN ORDER FOR THE AIR BAG, AND THEY SAID THEY WOULD CALL WHEN IT ARRIVES. STILL NO CALL. I MENTIONED THE RENTAL CAR OPTION, AND THEY SHRUGGED IT OFF. ALSO, THE UPPER AND LOWER CONTROL ARMS HAVE BEEN REPLACED ONLY 2 YEARS AGO, AND THEY ARE ALREADY GOING OUT AGAIN WHICH CAN CAUSE LOSS OF CONTROL. THEY SHOULD NOT BE GOING OUT SO SOON.
Steering, Oct 31, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL FAILED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ROBINSON FORD (1777 IMPERIAL AVE, CALEXICO, CA 92231. 760-357-3141) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE STEERING HAD FAILED AND THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Steering, Air bags, Oct 31, 2018
ON SEPTEMBER 18, 2018 I DROVE TO A RUTTER'S AND WHEN I STARTED TO DRIVE HOME THE POWER STEERING WENT OUT. I TURNED MY CAR OFF AND THEN ON AND A WARNING LIGHT REFERRING TO THE STEERING CAME ON. I CALLED APPLE FORD DEALERSHIP IN YORK, PA AND BROUGHT MY CAR IN THE NEXT MORNING. THEY CONFIRMED THAT THE STEERING RACK HAD TO BE REPLACED. THE REPAIR COST WAS $2,200, WHICH I ENDED UP PAYING. AFTER RESEARCHING THIS ISSUE I DISCOVERED THAT THE SAME ISSUE WAS RECALLED ON THE 2011 FUSION BUT NOT THE 2010. ALSO I'VE BEEN WAITING FOR THE PART FOR THE TAKATA RECALL. SINCE I NEEDED A RENTAL WHILE MY CAR WAS BEING FIXED THEY PUT ME IN A LONG TERM RENTAL SINCE THE AIRBAG PART HASN'T COME IN YET. I'M HOPING THEY WILL RECALL THE STEERING RACK FOR THE 2010 FUSION AS WELL.
Steering, Oct 30, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE "POWER STEERING ASSIST" HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER JOHNE BLEAKEY FORD (870 THORN ST. LITHIA SPRINGS, GA) WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 161,000.
Steering, Oct 30, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH THE POWER STEERING WARNING LIGHT ILLUMINATING. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF NO RECALLS RELATED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ACKNOWLEDGED THAT OTHER VEHICLE OWNERS HAD FILED COMPLAINTS IN REGARDS TO THE STEERING WHEEL FAILURE. THE FAILURE MILEAGE WAS 90,000.
Steering, Electrical system, Air bags, Oct 26, 2018
MY AIRBAG HAS NOT BEEN REPAIRED BECAUSE FORD DOES NOT HAVE THE PART. MY STEERING WENT OUT WHILE I WAS IN MOTION. NOT A RECALL FOR MY VIN#