2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jun 28, 2018
CRANKED CAR AFTER PARKED IN HOME GARAGE OVERNIGHT AND THE SERVICE ADVANCETRAC MESSAGE APPEARED. ABA, BRAKE, AND ADVANCE TRAC LIGHTS ARE ON HUD. CAR ALSO HAS NO POWER STEERING. THE CAR HAS 120400 MILES ON IT AND HAS ALREADY BEEN REPAIRED FOR THIS ISSUE ONE TIME BY A FORD DEALERSHIP. THE FIRST INCIDENT HAPPENED DRIVING DOWN THE ROAD 2 MONTHS AFTER PURCHASING THE CAR FROM A DEALERSHIP AS CERTIFIED PRE-OWNED WITH 67508 MILES.. THE FIRST REPAIR WAS COVERED UNDER WARRANTY. DEALER REPAIR NOTE FROM 1ST INCIDENT: SERVICE DIAG & REPLACE STEERING GEAR & REPROGRAM PSCM & PERFORM ALIGNMENT & TEST OK
Steering, Jun 27, 2018
THE POWER STEERING OF THIS VEHICLE HAS BEEN OUT FOR OVER A YEAR. THERE IS A RECALL FOR THIS SAME POWER STEERING FAULT ON 2011 FORD FUSION AND NEWER. THIS NEEDS TO BE ADDED TO THE 2010 MODELS AS WELL. MY POWER STEERING MODULE NEEDS TO BE COMPLETELY REPLACED THE POWER STEERING DOES NOT WORK AND MAKES THE CAR INOPERABLE. THIS WENT OUT ON ME WHILE DRIVING MY VEHICLE.
Steering, Jun 26, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL TIGHTENED UP AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE EPS WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER (AUTONATION TOYOTA PINELLAS PARK, 8501 US HIGHWAY 19 N, PINELLAS PARK, FL 33781, (727) 231-1323) INSPECTED THE VEHICLE AND STATED THAT THE GEAR IN THE STEERING COLUMN AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A POWER STEERING RECALL EVEN THOUGH ONE HAD BEEN ISSUED FOR OTHER YEARS OF THE SAME MODEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Jun 26, 2018
THE POWER STEERING ASSIST HAS BEEN GOING OUT INTERMITTINGLY FOR SOME TIME, HAVE BEEN ABLE TO TURN THE CAR OFF AND BACK ON IT CORRECT ITSELF. TODAY (JUNE 26, 2018) IT HAS FAILED AND WILL NOT CORRECT ITSELF. THIS HAS HAPPENED BOTH WHEN THE CAR WAS MOVING AND WHEN IT HAS BEEN PARKED.
Steering, Jun 25, 2018
THE POWERSTEARING ASSIST FAILED WHILE DRIVING ALMOST WRECKED MY CAR IN TRAFFIC...IT'S A OPEN RECALL ON THE 2011-2012 FORD FUSION BUT NOT ON THE 2010
Steering, Jun 21, 2018
SERVICE ADVANCETRAC MESSAGE POPS UP RANDOMLY ON DASH. POWER STEERING FAILURE OCCURS RANDOMLY, ESPECIALLY WHILE TURNING AT SLOWER SPEEDS, AND IS ACCOMPANIED BY POWER STEERING ASSIST FAILURE MESSAGE. THE CAR IS VERY HARD TO STEER AT THIS TIME, BUT SO FAR THAT ISSUE IS RESOLVED IF I AM ABLE TO SHUT OFF THE CAR FOR A FEW MINUTES AND THEN RESTART. THIS STARTED ABOUT 6 MONTHS AGO BUT MOST RECENT WAS 6/20/18.
Steering, Jun 20, 2018
MY FAMILY HAS HAD THIS CAR SINCE IT WAS BRAND NEW WITH THIS PROBLEM REOCCURRING BOTH AT START UP AND DRIVING IN MOTION! MY SON WAS JUST DRIVING DOWN THE STREET WHEN THE STEERING WENT OUT WHILE HE WAS ATTEMPTING TO GO AROUND A CORNER AND ALMOST HIT SEVERAL PEDESTRIANS AND OTHER CARS! THEN IT CAME BACK ON LATER THEN WENT OUT AGAIN ON THE HIGHWAY WHICH ARE MTN. ROADS WHERE WE LIVE AND ABOUT WENT OFF A CLIFF! I HAVE ALSO EXPERIENCE DOING THE SAME THING WITH ME, (A VERY EXPERIENCED PROFESSIONAL DRIVER) DRIVING WITH NEAR MISSES DUE TO SAME THING HAPPENING THEN GOING AWAY WITH NO PROBLEM FOR MONTHS IF NOT YEARS. THIS IS UNACCEPTABLE AND UNREAL THAT THERE ARE THIS MANY COMPLAINTS AND ACCIDENTS AND INJURIES DUE TO THIS PROBLEM AND NOTHING DONE TO FIX IT! THIS IS A KNOWN PROBLEM AND OTHER YEARS 2011 AND 2012 WITH THE SAME PROBLEM GOT RECALLED EXCEPT FOR THE 2010, ALL WITH THE SAME PROBLEM! IF NOTHING IS DONE ABOUT THIS I WILL BE INCLINED TO MAKE THIS VERY PUBLIC AND HAVE THE RESOURCES TO DO SO! THIS IS NEGLIGENCE ON FORD'S PART AND AND THE NHTSA'S PART FOR NOT ACTING APPROPRIATELY TO THIS WELL KNOWN PROBLEM!
Steering, Jun 15, 2018
LOSS OF FULL CONTROL OF VEHICLE WHILE DRIVING. SERVICE POWER STEERING/SERVICE ADVANCE TRACK WARNING CAME ON AND WILL NOT GO AWAY. I AM NOT ABLE TO DRIVE THE VEHICLE SAFELY AS I DO NOT HAVE FULL CONTROL OF STEERING. I NEARLY HAD AN ACCIDENT STRONGARMING THE VEHICLE OFF THE HIGHWAY AFTER LOSS OF POWER STEERING.
Steering, Jun 15, 2018
ELECTRONIC POWER STEERING SYSTEM WENT OUT ON MY 2010 FUSION SE. IT'S BEEN DIAGNOSED AS A RECALL ISSUE FOR THE 2011 AND UP. FORD SOME MANAGED TO GET AROUND THE RECALLING THE 2010'S THE PROBLEM COSTS AROUND 2K TO FIX. I'M UNABLE TO USE MY CAR UNTIL I CAN RAISE THE MONEY TO FUND A REPAIR I SHOULD NOT HAVE TO PAY FOR. THERE ARE OVER 800 COMPLAINTS ON THE 2010 FUSIONS AND A RECALL ON THE FOLLOWING YEAR FOR THE SAME PROBLEM...WHAT GIVES HERE NTHSA? I NEARLY HAD A WRECK WITH THIS ISSUE?
Steering, Electrical system, Jun 5, 2018
MY POWER STEERING WENT OUT IN MARCH OF 2016. I HAD TO PAY OUT OF POCKET BECAUSE THERE WAS NOT A RECALL ON THE 2010'S JUST THE 2011 AND 2012'S. WELL HERE IT IS, 2018 AND MY POWER STEERING WENT OUT AGAIN... I CANT SEE MYSELF PAYING ANOTHER $1500 FOR SOMETHING THAT IS OUT OF MY CONTROL. SEEMS AS IF IT HAPPENS WHILE THE CAR IS SITTING. I CAN RECALL DRIVING AND A LIGHT CAME ACROSS MY DASH. I DIDN'T KNOW WHAT THE LIGHT MEANT AND I DIDN'T NOTICE ANY CHANGE WITH MY CAR UNTIL THE NEXT MORNING WHEN I TRIED PULLING OUT OF MY DRIVEWAY. ITS EXTREMELY DANGEROUS!!!
Steering, Jun 4, 2018
I TURNED IN MY FORD FUSION AFTER ALL THE GAUGES STOPPED MOVING AND I LET THE COMPUTER TURN ON. WHEN I DID THIS THE WARNING ABOUT SERVICE ADVANCED TRAC BLINKED ON AND SAID POWER STEERING ASSIST FAULT. I TURNED OFF MY VEHICLE AGAIN AND SAME THING. THE ERROR CODE HAS NOT GONE AWAY AND MY VEHICLE NO LONGER HAS POWER STEERING.
Steering, Air bags, Jun 3, 2018
NO ACTION FROM DEALER FORD I RECEIVED RECALL LETTER SINCE 2016 NOW I HAVE NEW COMPLAINTS REGARDS TO POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC
Steering, Jun 2, 2018
2010 FORD FUSION SE WITH POWER STEERING ASSIST FAULT. CAUSES VEHICLE TO LOOSE POWER STEERING. CAR IS VER DIFFICULT TO STEER SAFELY DOWN ROAD.
Steering, May 30, 2018
THE EXACT SAME PROBLEM FOR WHICH 2011-2015 FORD FUSIONS WERE RECALLED IS A MAJOR PROBLEM FOR 2010. I AM REPLACING MY RACK AND PINION AS A RESULT OF A TOTAL POWER STEERING FAILURE. THIS IS A SEVERE SAFETY ISSUE AND COULD HAVE RESULTED IN LOSS OF LIFE DURING THE FAILURE. THERE WAS NO WARNING THAT THE POWER STEERING WOULD FAIL, AND CLEARLY WAS A PROBLEM ON MODEL YEARS INCLUDING AND FOLLOWING THIS ONE, BUT 2010 WAS NOT INCLUDED IN THE RECALL. COST TO REPAIR IS $1700+
Steering, May 27, 2018
POWER STEERING ASSIST FAULT. SUDDENLY LOST POWER STEERING WHILE DRIVING CAR. TURNED CAR OFF AND THEN BACK ON AND FAULT WENT AWAY AND REGAINED POWER STEERING FOR A FEW WEEKS. LOST POWER STEERING AGAIN WHILE DRIVING AND CAR VIOLENTLY JERKED TO THE RIGHT. AFTER TURNING IGNITION KEY ON AND OFF SEVERAL TIMES THE STEERING ASSIST FAULT WOULD NOT GO AWAY. DROVE CAR HOME WITHOUT POWER STEERING AND FAULT WILL NOT DISAPPEAR.
Steering, May 23, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. EVERY TIME THE VEHICLE WAS STARTED, THE "SERVICE POWER STEERING" INDICATOR WOULD ILLUMINATE ON THE MESSAGE CENTER. THE FAILURE OCCURRED SINCE OCTOBER OF 2017. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Steering, May 22, 2018, crash
BACK IN APRIL, MY SON WAS DRIVING THE CAR. HE WAS GETTING OFF OF ONE HIGHWAY AND MERGING ONTO ANOTHER MAJOR HIGHWAY. WHILE GOING AROUND THE BEND, THE POWER STEERING GAVE OUT AND HE WAS NOT ABLE TO TURN THE WHEEL. HE HIT THE CURB, BLEW THE DRIVERS SIDE TIRE AND BOUNCED TO THE RIGHT, WHERE HE COULD HAVE WENT OVER INTO THE RIVER BELOW. THANKFULLY HE DID NOT AND CAME OUT OF IF SAFELY. NO OTHER VEHICLES WERE INVOLVED. THE CAR HAD TO BE TOWED. I PUT A CASE IN WITH FORD, AND THEY DENIED MY CLAIM. NO RHYME OR REASON AS WHEN I ASKED WHY, THEY COULD NOT TELL ME. NOW JUST BECAUSE THIS IS ONLY A SPECIFIED VIN NUMBER RECALL DOESN'T MEAN THIS CANNOT HAPPEN TO THE OTHER 2010 FUSIONS. I HAD THE CAR TOWED A FEW WEEKS LATER TO A FORD DEALERSHIP, AND THEY GAVE ME AN ESTIMATE OF 2395.00 PLUS TAX. NOW, THAT IS FOR THE RACK & PINION, AKA, STEERING COLUMN, TIRE, CLOCK SPRING OR SOMETHING AND A COUPLE OF OTHER THINGS. IF THE OUTCOME OF THE ACCIDENT HAD BEEN DIFFERENT, FORD PROBABLY WOULD HAVE PAID FOR IT. ALL I HAVE DRIVEN ARE FORDS, MY WHOLE ENTIRE FAMILY HAS FORDS. SO, WHAT IS THE NEXT STEP FOR ME TO TAKE? I AM GOING TO TALK TO A LAWYER TO SEE WHAT MY OPTIONS ARE.
Steering, Suspension, Power train, May 21, 2018
MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO FIX THE NOW FUNKED PTU. MY CAR HASN'T EVEN CRACKED 89K MILES.
Steering, May 21, 2018
POWER STEERING WENT OUT WHILE DRIVING AND RECEIVED MESSAGE OF POWER STEERING ASSIST FAILURE WHICH WAS RECALLED FOR 2011 AND IS CURRENTLY BEING INVESTIGATED FOR 2010 AS IT IS THE SAME ISSUE. I WAS IN MOTION AND SUDDENLY HAD NO POWER STEERING CAR JERKED AND WAS HARD TO CONTROL LUCKILY I WAS NOT ON FREEWAY NOR WAS THERE A CAR NEXT TO ME, I WAS LUCKY VERY SCARY!
Steering, May 19, 2018
WHILE BACKING OUT OF PARKING LOT, POWER STEERING WENT OUT COMPLETELY AND A WARNING MESSAGE APPEARED STATING THERE WAS A POWER STEERING ASSIST FAULT WHILE BEEPING REPEATEDLY. I TURNED THE CAR OFF AND ON AGAIN AND IT RETURNED TO NORMAL. A WEEK LATER THE SAME THING HAPPENED WHEN BACKING OUT OF ANOTHER PARKING LOT. THIS TIME IT DIDN'T RETURN TO NORMAL AFTER TURNING THE CAR ON AND OFF. THE MESSAGE REMAINS AND THE CAR IS UNSAFE AND UNDRIVABLE. I NEED MY CAR AND DON'T HAVE THE $1500 TO REPAIR THIS SAFETY ISSUE. I KNOW IT'S BEEN UNDER INVESTIGATION BUT WHEN WILL IT FINALLY BE RECALLED? LUCKILY MY TEENAGERS WEREN'T DRIVING. PLEASE HELP!
Steering, May 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR RIGHT. WHEN THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE ENGINE, THE STEERING ABILITY RETURNED TO NORMAL. WHILE IN TRAFFIC, THE KEY HAD TO BE TURNED IN THE IGNITION SEVERAL TIMES TO REGAIN STEERING FUNCTION. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND LOCATED A FAILURE CODE AT THE STEERING WHEEL RACK. THE STEERING WHEEL RACK WAS NOT REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Steering, May 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WAS ALSO AN ABNORMAL BEEPING NOISE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Steering, May 3, 2018
THE STEERING SYSTEM BECAME VERY HARD TO STEER. I TOOK IT TO THE DEALER AND HE SAID IT WAS THE ELECTRICAL STEERING SYSTEM . NO WARRANITY COVERAGE AAND IT WAS GOING TO COST $1500.00 .ALTHOUGH THIS HAS HAPPEN ALSO IN THE NEW MODELS AND FORD HAS REPAIRED THE PROBLEM AT NO COST!!!
Steering, May 3, 2018
POWER STEERING STOPPED WORKING WHILE BACKING OUT OF DRIVEWAY. NOTICE LIT UP ON DASH STEERING ASSIST FAULT. TURNED VEHICLE OFF AND RESTARTED WHICH CLEARED MESSAGE AND POWER STEERING WOULD OPERATE. 2010 FUSION NOT INCLUDED IN RECALL FOR THIS FAILURE. WAS ADVISED BY FORD DEALER D THAT SINCE IT HAPPENED ONCE IT WOULD HAPPEN AGAIN. DO NOT FEEL SAFE DRIVING VEHICLE. WILL NEED TO HAVE REPAIR AT MY EXPENSE SINCE 2010 NOT COVERED BY RECALL.
Steering, Apr 28, 2018
ELECTRIC POWER STEERING FAILED, ONLY MANUAL STEERING AVAILABLE. TWO ERROR MESSAGES DISPLAY ON THE DASH SCREEN: "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING NOW." PROBLEM OCCURRED WHILE IN MOTION ON HIGHWAY, FORTUNATELY WHILE NO TURNING WAS NECESSARY. ONLY UPON EXITING DID THE STEERING FAILURE BECOME APPARENT.