2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Oct 5, 2017
POWER STEERING ASSIST LOCK FAILED FOUR TIMES UPON START.I HAD TO RESTART THE VEHICE SEVERAL TIMES IN ORDER TO GET THE POWER STEERING TO WORK. I CALLED THE DEALER AND THEY SAID IT COULD LOCK UP AT ANY TIME, EVEN WHILE DRIVING AT HIGH SPEEDS. I DECIDED IT WAS UNSAFE TO DRIVE AND HAD IT TOWED TO THE DEALER WHERE I HAD TO SPEND $1500 TO REPAIR. THIS IS DEFINITELY A SAFETY ISSUE AND THE 2010 FUSIONS AND THEY SHOULD HAVE BEEN INCLUDED IN THE RECALL OF THE OF LATER YEAR MODELS 'RECALL #15V340000 I CAN'T IMAGINE DRIVING ON THE FREEWAY AT 70 MPH AND HAVING THE POWER STEERING FAIL.
Steering, Oct 4, 2017
POWER STEERING FAILED MULTIPLE TIMES OVER THE PAST YEAR WHILE DAUGHTER DRIVING ON HIGHWAY BETWEEN 60 - 70 MPH. DISPLAY WAS POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. SHE WAS ABLE TO PULL OVER AND RESTART CAR TO CLEAR AND PROBLEM WENT AWAY. POWER STEERING FAILED FOR THE LAST TIME SEPT 27, 2017 AND CANNOT BE RESET. MILEAGE IS CLOSE TO 114,000 NOW. I "MUSCLED" THE CAR TO THE FORD HOUSE ON SEPTEMBER 30 FOR DIAGNOSIS. CODES FORD PULLED ARE C200D:49 AND U3000:96. FORD RECOMMENDED "REPLACE STEERING GEAR (INTERNAL FAILURE) AND 4 WHEEL ALIGNMENT AFTER REPLACEMENT". COST ROUGHLY $1825.00 PLUS TAX. I DECLINED SERVICE AND I NOW HAVE A 7 YEAR OLD CAR I AM STILL MAKING PAYMENTS ON SITTING MY DRIVEWAY. SOME "GREAT FIRST CAR" FOR MY COLLEGE STUDENT. SEEMS LIKE THIS CAR SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL I READ ABOUT ON HERE. I HAVE A 1997 FORD TRUCK WITH 315,000 MILES ON IT - I HAVE TAKEN GREAT CARE TO KEEP IT ON THE ROAD AND THE POWER STEERING HAS NEVER ONCE FAILED IN THAT AMOUNT OF MILEAGE / YEARS.
Steering, Oct 4, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 75 MPH, THE POWER STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT TURNING THE VEHICLE OFF AND BACK ON REMEDIED THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD (3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, (417) 883-4330) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Power train, Fuel/propulsion system, Oct 1, 2017
TAKATA RECALLS - I WAS DRIVING AND MY CAR SENSOR CAME ON SAYING POWER STEERING ASSIST FAULT. I DIDN'T THINK NOTHING OF IT. SO THE NEXT DAY TAKING MY DAUGHTER TO SCHOOL AND MY STEERING WHEEL WOULD TURN AT ALL. I HAD TO GET TOWING SERVICES. I CALL FORD ABOUT IT THEY TOLD ME IN CUSTOMER NO PARTS AVAILABLE AT THIS TIME. THE COMPANY IS IN BANKRUPT . THEY DON'T KNOW WHEN TO GET IT IN. WHEN THEY DO THEY WILL NOTIFY ME
Steering, Sep 30, 2017
WHILE DAUGHTER DRIVING, POWER STEERING FAILED MULTIPLE TIMES. VEHICLE DISPLAYED POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRACK. SHE WAS ABLE TO CLEAR BY TURNING CAR OFF AND BACK ON. IT HAS NOW COMPLETELY FAILED AND DISPLAY STAYS ON PERMANENTLY. THIS SHOULD NOT HAPPEN TO A CAR THAT IS LESS THAN 10 YEARS OLD.
Steering, Sep 28, 2017
POWER STEERING WENT OUT WHILE DRIVING ON THE ROAD. ADVANCETRAC AND SERVICE POWER STEERING LIGHTS ARE ON.
Steering, Sep 27, 2017
ELECTRONIC POWER ASSISTED STEERING (EPAS) FAILURE ON MY 2010 FORD FUSION. ALMOST CAUSED AN ACCIDENT WHEN THE STEERING BECAME EXTREMELY SLUGGISH TURNING AT ABOUT 12 MPH, AND REQUIRED BRUTE STRENGTH TO OVERCOME (MORE THAN MY NON-POWER-STEERING CAR I'VE DRIVEN, WHERE ANY MOVEMENT ABOVE 5 MPH EASES STEERING TORQUE). WHILE DRIVING AT DORCHESTER RD. HEADING TO LADSON, SC, THE STEERING WAS FINE MOMENTS BEFORE THEN JUST SUDDENLY FAILED. GOOD THING THIS DIDN'T HAPPEN AT THE HIGHER SPEED OF 50 MPH POSTED FOR DORCHESTER RD. I STRUGGLED TO GET THE CAR HOME, AND THERE IT SITS. I'VE READ A RECALL FOR 2011 FUSIONS, BUT IS THERE A REASON THIS YEAR FUSION NOT INCLUDED IN THAT RECALL. OTHER OLDER FORDS HAVE THE SAME PROBLEM.
Steering, Sep 26, 2017
MY VEHICLE LOST POWER STEERING. FIRST, I WAS IN A PARKING LOT. I STARTED THE VEHICLE, PLACED IT IN REVERSE, AND BEGIN TO BACK OUT OF MY SPOT WHEN THE WHEEL FELT HEAVY ALL THE SUDDEN AND THE CHIMES STARTED GOING OFF. IN MY MESSAGE CENTER IT SAID "POWER STEERING ASSIST FAULT". I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO RESOLVE THE ISSUE; HOWEVER, I TOOK IT TO THE DEALER TO GET IT SERVICED ANYWAYS. THE DEALER SAID THEY WERE UNABLE TO DIAGNOSE AN ISSUE CHARGED ME $130 AND SENT ME ON MY WAY. JUST 5 DAYS LATER, WITH MY DAUGHTER IN THE CAR, MY STEERING FAILED AGAIN. THIS TIME WHILE DRIVING IN THE MIDDLE OF TOWN ON A BUSY STREET AND AT THE EXACT MOMENT THAT I WAS TURNING INTO AN ENTRANCE TO OUR DENTIST OFFICE! I MANAGED TO NOT CAUSE AN ACCIDENT, AGAIN STOPPED THE CAR AND TURNED IT OFF AND AGAIN RESTARTED IT. AS BEFORE, THE STEERING SEEMS TO HAVE RESET ITSELF. I'M SEEING A LARGE VOLUME OF COMPLAINTS ABOUT THIS EXACT ISSUE ONLINE AND IT SEEMS A RECALL WAS DONE FOR NEWER MODELS, BUT NOT FOR 2010. THIS IS UNSAFE.
Steering, Sep 26, 2017
I STARTED MY CAR AND A WARNING LIGHT WAS ON FOR THE POWER STEERING AND I COULD HARDLY TURN THE WHEEL. I TURNED THE CAR OFF AND BACK ON AND THE CAR WAS BACK TO NORMAL. I AM SCARED THAT THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD AS I HAVE READ MANY STORIES OF THAT HAPPENING. I DO NOT KNOW WHY FORD HAS NOT ISSUED A RECALL FOR THIS AS IT SEEMS TO BE A VERY COMMON OCCURRENCE
Steering, Sep 25, 2017
IT DIDNT COME WITH A WARNING MY CAR WAS WORKING JUST FINE EARLY THIS MORING AND THEN ALL OF A SUDDEN WHEN I GO TO PICK UP MY LITTLE GIRL MY CAR GOES COMPLETY OUT ALMOST HIT A TREE PLEASE HELP US WITH THIS PROBLEM
Steering, Electronic stability control (ESC), Service brakes, Sep 23, 2017
I WAS DRIVING HOME AFTER PICKING UP MY 9YR OLD FROM SCHOOL,WHEN VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP,I HAD TO SWERVE RIGHT TO AVOID HITTING THEM AND HIT MY BRAKES"AT THIS POINT MY VEHICLE SHUT OFF COMPLETELY IN THE MIDDLE OF TRAFFIC I HAD TO RESTART IT THEN DROVE ABOUT 10 MILES WHEN MY CAR STARTED CHIMMING AND THE SERVICE POWER STEARING NOW AND ADVANCE TRACK CONTROL WARNINGS CAME ON I HAD NO CONTROL OF MY VEHICLE I COULD NOT TURN THE WHEEL AT ALL IT WAS LOCKED I MANAGED TO PULL TO THE SIDE OF THE ROAD WITH EXTREME EFFORT I THOUGHT I WAS GOING TO BREAK SOMETHING TRYING TO TURN THE WHEEL JUST SLITELY TO GET TO SIDE OF ROAD CAR HAD TO BE TOWED IT UNDRIVABLE AND COMPLETELY UNSAFE MY SON COULD HAVE BEEN SERIOUSLY INJURED.FORD HAS RECALLED THESE CARS FOR THE SAME ISSUE IN 2011 AND BEYOND WHY IF THEY HAVE THE SAME EXACT FUNCTION AND PARTS NOT RECALLING THESE 1500$ TO FIX THAT I DON'T HAVE,IVE TAKING GREAT CARE OF THIS VEHICLE BUT HAVE HAD NOTHING BUT PROBLEMS THE SAME DAY THIS HAPPENED I RECEIVED A FACTORY RECALL FOR THE PURGE CANISTER AND GAS TANK,THE CAR WHEN I BOUGHT IT WAS BURNING UP CALIPERS WHEELS WERE COMING LOOSE BREAK PADS SHEARING OFF AND ROTOR AFTER ROTOR PAD AFTER PAD AND 3 CALIPERS AND A BATTERY LATER BECAUSE BREAK FLUID SHOT OUT OF MY RESERVOIR ONTO MY BATTERY SHORTING IT OUT CONDUCTING A STRAIGHT FEED FROM POS TO NEG.NOW THIS THIS IS SO DANGEROUS IF I WAS A LESS EXSPERIANCED DRIVER THIS COULD HAVE BEEN TRAGIC!!!IS THAT REALLY WHAT IT TAKES FOR THIS BILLION DOLLAR COMPANY TO BE HELD ACCOUNTABLE I MEAN WE ALREADY PAYED FOR THE VEHICLE LEAST THEY CAN DO IS FIX THE PROBLEMS THEY NO HAVE EXISTED FOR ALONG TIME BEFORE PEOPLE DIE.
Steering, Sep 20, 2017
WHILE DRIVING ON THE FREEWAY AT FREEWAY SPEEDS WARNING LIGHT STARTED FLASHING STATING, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" I THEN IMMEDIATELY LOST POWER STEERING AND LUCKILY WAS GOING STRAIGHT SO MUSCLING THE STEERING WASN'T OVERLY DIFFICULT. GOT OFF THE FREEWAY AND RESTARTED THE CAR AND THE POWER STEERING RETURNED. 5 DAYS LATER WHILE DRIVING SLOWLY THE SAME THING HAPPENED BUT NOW RESTARTING THE CAR DOESN'T GET THE PROBLEM TO GO AWAY. POWER STEERING ISN'T WORKING ON THE CAR AT ALL. WHEN I START THE CAR THE INFO SCREEN READS: POWER STEERING ASSIST FAULTS APPEARS. IT IS EXTREMELY DIFFICULT TO TURN THE WHEEL, THEN AN ALARM SOUNDS AND THE INDICATOR LIGHT FOR SERVICE ADVANCETRAC APPEARS AND STEERING GETS SLIGHTLY EASIER BUT POWER STEERING IS STILL NOT FUNCTIONING. VERY DIFFICULT AND DANGEROUS TO DRIVE THE CAR NOW BUT I HAVE TO GET TO WORK AND DON'T HAVE THE MONEY TO GET IT FIXED.
Steering, Sep 18, 2017
THE POWER STEERING IN MY CAR WILL TURN OFF FOR NO REASON AT ALL. IT IS EXTREMELY UNSAFE. I CAN RE-START THE CAR AND THEN IT'LL BE FINE FOR AWHILE, AND THEN GO OUT AGAIN FOR NO REASON. IT CAN HAPPEN ON THE HIGHWAY WHILE TRAVELING VERY FAST.
Steering, Sep 18, 2017
MY STEERING WHEEL IS "LOCKED". IT HAS BEEN DOING THIS FOR A WHILE NOW, BUT I WOULD JUST TURN THE CAR OFF AND TURN IT BACK ON AND IT WOULD WORK. WELL ON THURSDAY MORNING 9/14/2017 THIS DIDN'T WORK ANYMORE. I'VE RESEARCHED THIS PROBLEM AND LEARNED THERE WAS A RECALL FOR THIS VERY SAME ISSUE ON THE 2011 FORD FUSION, BY THE WAY MY CAR IS A 2010 FORD FUSION. THESE CARS HAVE THE SAME ELECTRIC POWER STEERING AND WHAT MAKES IT SO BAD THEY ARE BEING REPLACED WITH THE EXACT SAME PART THAT IS POTENTIALLY DEFECTIVE. MY LOCAL DEALERSHIP SAYS SINCE IT WAS NOT ON THE RECALL LIST I WILL HAVE TO PAY FOR PARTS AND LABOR BECAUSE MY CAR IS A 2010 MODEL BUT THE RECALL IS FOR THE PART, NOT THE CAR. I DON'T FEEL I SHOULD BE HELD FINANCIALLY RESPONSIBLE FOR A DEFECTIVE PART JUST BECAUSE IT WAS INSTALLED IN A VEHICLE NOT ON THE RECALL LIST.
Steering, Sep 13, 2017
WENT TO THE STORE AS I TURNING TO PARK A WARNING LIGHT CAME ON ABOUT THE POWER STEERING AND I HAD NO POWER STEERING, ONCE I CAME OUT OF THE STORE AND STARTED THE CAR, THE WARNING LIGHT WAS STILL ON POWER STEERING FAULT. I HAD NO POWER STEERING. I CALLED THE FORD DEALERSHIP AND THE STATED THEY COULD RESET THE COMPUTER TO CLEAR THE WARNING LIGHT, SO I TOOK IT TO A DEALERSHIP, PAID $105.00 TO CLEAR THE ERROR. THE ISSUE WAS GONE AND I HAD POWER STEERING THAT WAS ON A WEDNESDAY AFTERNOON, WELL FRIDAY MORNING WHEN I ON MY WAY TO WORK THE SAME WARNING MESSAGE CAME ON AGAIN AND I HAD NO POWER STEERING AGAIN. I WENT ON THE INTERNET AND RESEARCHED ON HOW TO RESET BY DISCONNECTING THE BATTERY WOULD RESET IT. NO LUCK ON THAT. WHY HAVEN'T FORD DONE A RECALL ON THE 2010 FORD FUSION WHEN THEY KNOW IT HAS A POWER STEERING PROBLEM. THIS IS NOT SAFE AT ALL, IT CAN CAUSE A WRECK.
Steering, Sep 11, 2017
I WAS DRIVING HOME FROM WORK ON THE FREE WAY AND WAS ABLE TO PULL THE WHEEL HARD ENOUGH TO PULL OVER BUT MY CAR WOULDNT TURN AND AN ALARM AND A MESSAGE CAME ON THE DASH THAT READ "POWER STEERING ASSIST FAULT". WHEN I LOOK UP THE ISSUE I SAW THERE WAS A RECALL FOR THE EXACT ISSUE ON FORD FUSIONS JUST NOT MY YEAR. WHY AM I NOT INCLUDED AND WHAT SHOULD I DO? THIS IS A SERIOUS SAFTEY HAZARD AND I NEED THIS TAKEN CARE OF
Steering, Service brakes, Sep 8, 2017
I WAS DRIVING TO GO PICK UP MY YOUND BOYS AT SCHOOL WENT AROUND CURVE MY POWER STEERING WENT PUT AND MY SERVICE POWER STEERING NOW LIGHT CAME ON AND MY SERVICE ADVANCE TRAC LIGHT CAME ON NO WARNING JUST WENT OUT I ALMOST HIT A TREE I CALL FORD PLACE THEY SAY I JAVE TO COME UP THERE LET THEM PUT IT ON MACHINE THAT IS 107.00 AND THEN TELLME WHATS WRONG AND THEY CAN FIX IT BUT THE PART THAT MAY BE NEEDED IS 900 DOLLARS IM A SINGLE MOM AND DNT HAVE THAT KIND OF MONEY IVE HAD THIS CAR LITTLE OVA 1 YR I LOOKED UP RECALLS AND BACK IN 2015 THEY RECALLED FORD FUSIONS FOR POWER STEERING PROBLEMS BUT THE OWNERS OF 2010 FUSIONS THAT WERE COMPLAINING WAS NOT RECALLED 2010 AND OLDER HAVE ELECTRIC POWER STEERING AND IF THIS MANY PPL ARE COMPLAINING WHY HAVENT THEY RECALLED THEM ARE THEY WAITING TIL A PERSON GETS KILLED WHAT IF ITS A CHILD ALL THEY ARE GONNA DO IS SAY IM SO SORRY BUT THEY KNOW ABOUT THE PROBLEM WHY CANT WE GET OUR CARS FIXED THEY MADE THEM WITH FAULTY EQUIPMENT
Steering, Sep 7, 2017
IN SPRING OF 2014 WHILE DRIVING IN MY MILITARY BARRACKS PARKING LOT WITH A PASSENGER THE STEERING WHEEL SUDDENLY LOCKED UP WHILE TURNING CAUSING THE VEHICLE FIGHT BACK FROM THE TURN. POWER STEERING FAILURE AND SERVICE ADVANCETRAC NOTIFICATIONS APPEARED. I THEN HAD TO PARK THE VEHICLE WITH NO POWER STEERING AND HAD A FELLOW SERVICE MEMBER LOOK AT THE VEHICLE AND WE DETERMINED TO TAKE IT TO A FORD DEALERSHIP. THE FORD DEALERSHIP CLAIMED IT TO BE A RANDOM ISSUE AND CHARGED 1700$ TO REPLACE THE PIN AND STEERING RACK. TWO YEARS LATER IN SEPTEMBER 2016 WHILE DRIVING THE POWER STEERING FAILED AGAIN IN THE SAME MANNER. I CONTACTED THE SAME FORD DEALERSHIP IN WHICH THEY STILL CLAIMED IT TO BE A RANDOM FAULT AND IT WAS TWO MONTHS OUT OF WARRANTY FOR THE STEERING RACK AND PIN AND WOULD CHARGE ME 1700$ TO REPLACE THE POWER STEERING AGAIN. I HAVE SINCE DROVE WITHOUT DUE TO NOT BE WILLING TO PAY TO REPLACE IT AS IT WAS TOO COSTLY TO CONTINUE TO REPAIR THE ISSUE.
Steering, Sep 5, 2017
DROVE MY MOM'S 2010 FORD FUSION TO THE STORE AND TRACTION CONTROL LIGHT WAS ON BUT STEERING WAS FINE. AFTER EXITING THE STORE AND STARTING CAR HAD POWER STEERING FAILURE AND ADVANCETRAC FAILURE WARNINGS AND CAR WAS EXTREMELY HARD TO TURN AFTER THAT. I'M JUST GLAD IT HAPPENED TO ME AND NOT MY MOM, SHE WOULD HAVE NOT BEEN ABLE TO DRIVE THE CAR AND STUCK AT THE STORE WAITING FOR SOMEONE TO PICK HER UP
Steering, Electronic stability control (ESC), Sep 5, 2017
I WAS DRIVING WHEN I RECEIVED A "SERVICE POWER STEERING" INDICATOR ON THE DASH. A MINUTE OR TWO LATER I ALSO RECEIVE AN "SERVICE ADVANCETRAC" INDICATOR. THE POWER STEERING WAS STILL WORKING AT THAT POINT AND I PARKED THE CAR AND TURNED IT OFF TO CHECK WHAT WAS WRONG. ONCE I TURNED THE CAR BACK ON I RECEIVED A "SERVICE POWER STEERING NOW" INDICATOR ON THE DASH. AT THIS POINT THE POWER STEERING WAS NO LONGER WORKING. I COULD NOT DRIVE THE CAR AS IT WAS MUCH TOO DIFFICULT TO TURN THE STEERING WHEEL. I HAD THE CAR TOWED AND BROUGHT TO A LOCAL FORD DEALER. I HAD TO LEAVE IT THERE AND RENT A CAR AS I WAS VISITING FROM OUT OF TOWN AND HAD TO RETURN HOME. THE FORD SERVICE DEALER CALLED AND TOLD ME I HAD TO REPLACE THE POWER STEERING SYSTEM. $1600. OUCH
Steering, Sep 4, 2017
VEHICLE BECAME VERY DIFFICULT TO STEER WHILE DRIVING IN THE CITY. POWER STEERING ASSIST FAULT CODE INDICATED ON CONSOLE. RECALL AVAILABLE ON FORD FUSION 2011 - 2014. WHY WAS 2010 EXCLUDED.
Steering, Sep 1, 2017
2010 FORD FUSION 2.0L SLE ORIGINALLY EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAULT. THE FAULT WAS ABLE TO BE CLEARED BY RESTARTING THE VEHICLE AND WOULD REMAIN DORMANT FOR A NUMBER OF DAYS OR WEEKS. RECENTLY, MY WIFE ATTEMPTED TO DRIVE THE CAR AND THE PSAF FAULT REAPPEARED AND IS NOW UNABLE TO BE RESET BY RESTARTING THE VEHICLE. THE FAULT OCCURS DURING EVERY VEHICLE START CYCLE. I HAVE ATTEMPTED TO MOVE THE VEHICLE AND RUN THE STEERING WHEEL THROUGH ITS ENTIRE RANGE OF MOTION TO INDUCE A SENSOR OR ENCODER RESET WITH NO SUCCESS. IT NOW APPEARS THAT I WILL NEED TO CONTACT A DEALER TO RESOLVE THE PROBLEM. APPARENTLY THIS A KNOWN PROBLEM THAT HAS BEEN ADDRESSED IN FUSIONS PRODUCED AFTER 2010. WHAT ARE MY OPTIONS TO RESOLVE THIS PROBLEM? THE VEHICLE CANNOT BE OPERATED IN ITS CURRENT CONDITION.
Steering, Aug 28, 2017
I WAS DRIVING ON A REGULAR BUSY STREET AND ALL OF A SUDDEN WITHOUT NO WARNING THE POWER STEERING WENT OUT IT BECAME VERY DIFFICULT TO DRIVE THE CAR AND I COULD NOT CONTROL THE CAR OR MAKING IN TURNS IN THE CAR AND ENDED UP HITTING THE CURB AND WAS STUCK IN TRAFFIC. LUCKILY I WAS NOT ON THE FREEWAY OR I DID NOT HIT ANYBODY.
Steering, Structure, Aug 26, 2017
MY 2010 FORD FUSION HAS A " POWER STEERING ASSIST FAULT" MSG AS WELL AS A "SERVICE ADVANCE TRAC". THESE BOTH CAME ON 8 DAYS AGO (8/18/2017), WITHIN A FEW MINUTES OF EACH OTHER. THE "POWER STEERING ASSIST FAULT" MSG CAME ON WHEN I STARTED MY CAR UP. I WAS ABLE TO DRIVE THE CAR, BUT AFTER ABOUT 2 MILES OR SO THE "SERVICE ADVANCE TRAC" MSG CAME ON. I HAD A DIAGNOSTIC DONE THAT DAY AND NO FAULTS CAME UP EVEN THOUGH THE MESSAGES WERE STILL DISPLAYED ON DASH SCREEN, AND I STILL HAD NO POWER STEERING. I HAVE NO POWER STEERING AT THIS TIME. STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP, BUT AS YET, MY CALLS HAVE NOT BEEN RETURNED. ADDITIONALLY, I CALLED THE NATIONAL FORD HOT LINE AND GOT NO WHERE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AND REPAIRED IMMEDIATELY. I AM SURE THAT MY VEHICLE IS NOT THE ONLY 2010 HAVING THIS PROBLEM. I UNDERSTAND THAT THERE IS A NATION WIDE RECALL ON NUMEROUS VEHICLES WITH THIS EXACT SAME ISSUE.
Steering, Aug 23, 2017
MY FORD FUSION LOST POWER STEERING WHILE DRIVING WITH MY KIDS AT 45 MPH ON A CITY STREET. LUCKILY NO CARS WERE AROUND ME AND I WAS ABLE TO MANEUVER TO SAFETY. I TURNED THE CAR OFF, BACK ON, STILL NO POWER STEERING. RECEIVED WARNING FOR ADVANCE TRACK AND SERVICE POWER STERLING NOW. CHECKED ELECTRICAL CONNECTIONS AND CLEANED BATTERY WITHOUT ANY LUCK. DISCOVERED THERE NEEDS TO BE AN ENTIRE REPLACEMENT OF THE EPAS SYSTEM ON MY CAR. THIS HAS BEEN RECALLED FOR THE YEARS 2011 AND 2012 HOWEVER NOT FOR 2010, WHICH IS THE FIRST YEAR THIS SYSTEM WAS INSTALLED. ISSUE OCCURRED AT 85,000 MILES. FOUND OUT THAT THE REPAIRS ON MY CAR WILL COST BETWEEN $1800 TO $2000 DOLLARS. THIS APPEARS TO BE A KNOWN ISSUE AS THE OTHER RECALLS HAVE BEEN PLACED, BUT FORD IS NEGLECTING THE YEAR IN WHICH THE SYSTEM WAS FIRST INSTALLED, PUTTING MYSELF, MY CHILDREN, AND OTHERS AT RISK.