2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jul 9, 2017
I STARTED MY 2010 FUSION AND BEGAN BACKING OUT OF THE DRIVEWAY WHEN THE ALERT CHIME STARTED AND DASH WARNING FOR "POWER STEERING ASSIST FAILURE" DISPLAYED. LOST STEERING CONTROL OF THE VEHICLE. WAS ABLE TO SLOWLY CREEP THE VEHICLE TO THE CURB. TURNED IGNITION OFF, BACK ON AND ERROR RESET. SAME PROBLEM RECURRED THE FOLLOWING DAY, AGAIN CORRECTED BY TURNING IGNITION OFF, THEN BACK ON. HAVE NOT SOUGHT REPAIRS AS OF YET.
Steering, Jun 29, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE DEALER (REYNOLDS MOTOR CO LOCATED AT 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244; (888) 201-4658) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
Steering, Jun 27, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE POWER STEERING AND ADVANCETRAC INDICATORS ILLUMINATED. AFTER PARKING, EXITING, AND RETURNING TO THE VEHICLE, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO DRIVE. THE STEERING WHEEL EVENTUALLY RETURNED TO NORMAL, BUT WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT DID NOT KNOW WHICH COMPONENT HAD FAILED. THE INDEPENDENT MECHANIC DECLINED TO SERVICE THE VEHICLE AND THE CONTACT MADE AN APPOINTMENT WITH ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241) AND WAS AWAITING REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Power train, Jun 26, 2017
ONE DAY I GOT IN MY CAR TO GO OUT AND THE WARNING POPPED UP SERVICE ADVANCETRAC AND POWER STEERING FAILURE. I TURNED MY CAR OFF THEN BACK ON AND IT WAS FIXED. THE NEXT DAY IT POPPED UP WITH THE SAME THINGS, BUT THIS TIME TURNING IT OFF DID NOT FIX THE POWER STEERING. IT HAS LEFT ME UNABLE TO USE MY CAR FOR A WHILE, BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. THANK GOSH THIS HAPPENED IN MY DRIVEWAY. I READ MANY STORIES ABOUT IT HAPPENING WHILE OTHERS WHERE DRIVING. PLEASE RECALL THIS ISSUE FORD...
Steering, Jun 24, 2017
MESSAGE SAID SERVICE POWER STEERING NOW I WAS PARKED AT A RESTAURANT AND HAD TO BE TOWED HOME.
Steering, Electronic stability control (ESC), Jun 23, 2017
I WAS REVERSING OUT OF MY DRIVEWAY WHEN ALL OF A SUDDEN I LOST CONTROL OF THE POWER STEERING AND ALMOST HIT THE WALL AT THE END OF MY DRIVEWAY! THE POWER STEERING ASSIST FAILURE CAME ON AND HAS NOT GONE OFF. I HAVE TRIED RESTARTING MY VEHICLE MANY TIMES TO NO AVAIL.
Steering, Jun 23, 2017
I START THE VEHICLE IN THE PARKING LOT AND IT IMMEDIATELY WARNS POWER STEERING ASSIST FAULT. THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. I'VE NEVER SEEN THIS BEFORE. I TURNED OFF THE CAR AND STARTED IT AGAIN AND THE STEERING APPEARED TO WORK. VERY FRIGHTENING DRIVE HOME. LOOKED UP THE ISSUE ONLINE AND FOUND NUMEROUS COMPLAINTS EXACTLY LIKE MINE. ALSO SAW FORD ISSUED A RECALL FOR MODEL YEARS EXCEPT 2010 FOR THE SAME ISSUE. I THINK THIS ISSUE SHOULD BE INVESTIGATED AND INCLUDED IN THE SAME RECALL.
Steering, Jun 22, 2017
PREVIOUSLY HAD ISSUE WITH POWER STEERING AT ABOUT 90,000 MILES. SPENT $1500.00 TO REPLACE RACK AND PINION. A LITTLE OVER ONE YEAR LATER NOW READING 155,700 MILES I AM HAVING THE EXACT SAME PROBLEM. I DRIVE DAILY ON INTERSTATE HIGHWAYS PUSHING 70MPH FOR ABOUT AN HOUR AT A TIME. LUCKILY I WAS ONLY ON A BACK ROAD WHEN "SERVICE POWER STEERING NOW" LIGHT CAME ON AND I LOST ALL CONTROL OF STEERING. COULD BE KILLED DRIVING TO WORK WHEN I THOUGH I ALREADY REPLACE THE PROBLEM JUST TO HAVE IT MESS UP 50 THOUSAND MILES LATER.
Steering, Jun 19, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RED RIVER FORD LOCATED AT 402 WESTSIDE DRIVE DURANT, OK 74701 580-924-9458) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.
Steering, Jun 18, 2017
STARTED THE CAR AND ADVANCE TRAC SYSTEM WARNING LIGHT WAS ON AND A WARNING TO SERVICE POWER STEERING NOW. I PULLED OVER STEERING WAS OKAY AND AFTER I PULLED OFF THE POWER STEERING WAS GONE. IM STILL WAITING FOR SERVICE TO LET ME KNOW WHAT THE ISSUE IS.
Steering, Jun 17, 2017
POWER STEERING SHIFT WARNING COMES ON AND YOU CANT STEER. DEALER DID A RESET OF COMPUTER BUT SAID IT NEEDS TO BE REPLACED AT CHARGE OF $1400. THAT PART IS COVERED FREE OF CHARGE IN 2011 BUT NOT IN 2010.
Steering, Jun 16, 2017
POWER STEERING ASSIST LOCKING UP
Steering, Jun 14, 2017
LOST POWER STEERING UPON ENTERING OUR NEIGHBORHOOD. WE ALMOST RAN A MAILBOX OVER AND SOME KIDS IN THE YARD. AFTER SEARCHING THE ISSUE ONLINE THERE ARE LOTS OF COMPLAINTS ON THIS ISSUE OVER MULTIPLE TEARS AND VEHICLES ALL WITH THE SAME ROAD SYSTEM. SOMETHING NEEDS DONE AND IT SHOULDN'T TAKE PEOPLE DYING! THEY JUST GOT OFF THE TURNPIKE...WHAT IF IT WOULD'VE HAPPENED THEN?
Steering, Jun 14, 2017
BACKING OUT OF GARAGE, CAR EXHIBITED "POWER STEERING FAILURE" INDICATOR. WHEEL LOCKED TO THE POINT OPERATOR COULD NOT TURN THE VEHICLE. DEALERSHIP TESTED THE EPAS (ELECTRONIC POWER ASSISTED STEERING) GEAR/MODULE AND IT CODED. SAME VEHICLE IN 2011 OR 2012 MODEL WITH SAME CODE WOULD HAVE BEEN REPLACED BY MANUFACTURER RECALL EVEN THOUGH IT IS THE EXACT SAME PART AND EXACT SAME CODE AND FAILURE IN THE 2010 MODEL. THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL EPAS GEARS/MODULES PRIOR TO THE MANUFACTURER DEFECT CORRECTION (2012). CLEARLY FORD MISREPORTED THE PARTS AFFECTED BY THE RECALL, AS THIS IS A WIDESPREAD PROBLEM ON ALL VEHICLES WITH THIS PART. HAD THE FAILURE OCCURRED AT HIGH SPEED OR IN A TURN, MY DAUGHTER LIKELY WOULD HAVE CRASHED AND MAY BEEN INJURED OR KILLED AS A RESULT OF THIS SERIOUS SAFETY PROBLEM DUE TO FORD'S NEGLIGENCE.
Steering, Jun 12, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON CITY FORD FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 08/24/17*LJ *JS
Steering, Jun 9, 2017
SHORTLY AFTER TURNING MY CAR ON, WHILE STILL STATIONARY, A CHIME WENT OF AND MY DASH DISPLAY READ "POWER STEERING ASSIST FAULT" AND I HAD NO POWER STEERING IN THE CAR. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON, AT WHICH POINT THE POWER STEERING BEGAN TO WORK AGAIN. AFTER TAKING TO MY LOCAL FORD DEALERSHIP, IT IS DIAGNOSED THAT A NEW POWERING STEERING RACK IS NECESSARY AS IT IS UNKNOWN IF/WHEN THE POWER STEERING WILL QUIT FUNCTIONING (STATIONARY, DRIVING, TURNING, ETC). ORIGINALLY REPORTED THIS AS A "UNKNOWN/OTHER" ISSUE, THE SERVICE DEPARTMENT SAID TO REPORT IT AS A "STEERING ISSUE". OTHER COMPLAINT IS UNDER TRACKING # 10993921.
Steering, Jun 8, 2017
COMPLETE POWER STEERING FAILURE. ALMOST CAUSED AN ACCIDENT. POWER STEERING ASSIST CODE SHOWING UP ON VEHICLE.
Steering, Jun 6, 2017
POWER STEERING FAILED AFTER STARTING THE VEHICLE. VEHICLE WAS STATIONARY, BUT THE POWER STEERING FAILED.
Steering, Jun 6, 2017
POWER STEERING ASSIST FAILURE. TOTAL POWER STEERING LOSS. WHILE DRIVING IN PARKING LOT WITH WALKING PEDESTRIANS INCLUDING CHILDREN. FORD HAS RECALL 15N01 IN EFFECT BUT NOT FOR 2010 FUSION PART AE523504EERM. VIN [XXX]. MY LOCAL FORD DEALER IS NOW REPLACING POWER STEERING GEAR ASSEMBLY $1500 MY COST WHEREAS IT SHOULD BE UNDER RECALL 15N01 AT NO CHARGE (PARTS AND LABOR) TO THE VEHICLE OWNER. HOW CAN FORD BASE A START AND STOP RECALL BASED ON YEAR VERSE PART SPECIFIC SAFETY CATASTROPHIC FAILURE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jun 1, 2017
I WAS DRIVING THE CAR IN THE HIGH WAY. ALL THE SUDDEN THE POWER STEERING WHEEL WENT OUT. ALMOST CAUSED A FATAL ACCIDENT WITH AND 18 WHEELER. WE WERE EXTREMELY SCARE MY TWO CHILDREN AND I. EXTREMELY DANGEROUS. FORD NEEDS TO FIX THIS ASAP!!!!!
Steering, May 30, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO TURN INTO A PARKING LOT, THE POWER STEERING WARNING INDICATOR ILLUMINATED, AND THE "SERVICE POWER STEERING NOW" MESSAGE APPEARED. THE ABILITY TO STEER BECAME VERY DIFFICULT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 08/15/17*LJ *CN
Steering, May 26, 2017
BACKING OUT OF A PARKING SPOT. WARNING LIGHT CAME ON..POWER STEERING FAULT ASSIST. I TURNED THE CAR OFF THINKING I HAVE TO MAKE A CALL TO BE TOWED. WHEN THE LIGHT CAME ON I COULDN'T STEER IT. WITHIN A FEW SECONDS I RESTARTED THE VEHICLE AND THE LIGHT WAS OFF. DROVE APPROX. 2 MILES TO MY RESIDENCE. TOOK IT TO THE LOCAL FORD DEALERSHIP AND HAD A DIAGNOSTIC TEST AND IT WAS DETERMINED DTC'S V300049-INTERNAL ELECTRIC FAILURE V300072-ACUATOR STUCK OPEN. BECAUSE IT WASN'T PRESENTING AT THE TIME OF THE TEST WAS TOLD...IF IT HAPPENS AGAIN TO GET A POWER STEERING RACK. EST. $1663.46. FORD ALSO CHECKED FOR RECALLS AND INFORMED ME THAT IF IT WAS A 2011 IT WOULD BE COVERED BY RECALL. I'M VERY UNEASY ABOUT DRIVING UNTIL IT HAPPENS AGAIN AS I FEEL THIS PROBLEM COULD RESULT IN A ACCIDENT WHICH COULD VERY EASILY RESULT IN PERSON INJURY OR DEATH!!! I'M SHOCKED THAT FORD DIDN'T INCLUDE THE 2010'S IN THIS RECALL!!! I INTEND TO SEEK A LEGAL COUNCIL WITH THE ISSUE.
Steering, May 23, 2017
VEHICLE LOST POWER STEERING WHILE DRIVING OUT OF A PARKING LOT. TURNING SLIGHTLY TO ENTER TRAFFIC AND THE WHEEL STOPPED TURNING. INFORMATION ON DASH PANEL APPEARED AFTER LOSS OF CONTROL. THE VEHICLE HIT THE CURB AND CAME TO A STOP. THANKFULLY I WAS NOT YET GETTING ON THE INTERSTATE ON RAMP. VEHICLE SAYS POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC, THIS COULD HAVE BEEN MUCH WORSE.
Steering, May 22, 2017
POWER STEERING SPORADICALLY STOPS WORKING, THANKFULLY THIS HAS ONLY HAPPENED IN MY DRIVE WAY AND SUBSEQUENT RESTART OF THE CAR SOLVED THE PROBLEM. THEIR IS A RECALL ON 2011 FUSIONS, THIS NEEDS TO COVER 2010 AS WELL.
Steering, Suspension, Wheels, May 14, 2017
JUST PAID $1658.00 FOR THE REMOVAL AND REPLACEMENT OF THE RACK & PINION IN OUR 2010 FORD FUSION DUE TO AN INHERENT DEFECT OF THE STEERING SYSTEM THAT OCCURS AROUND 90,0000 -100,000 MILES.