2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, May 14, 2017
POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN I STARTED MY CAR IN MY GARAGE, THE POWER STEERING WOULDN'T WORK AND I GOT THE ABOVE MESSAGE ON THE DASHBOARD AND AN ALARM. I TURNED THE ENGINE OFF AND RESTARTED THE CAR, AND THE POWER STEERING WENT TO NORMAL. I DID AN INTERNET SEARCH AND FOUND OUT THAT THIS HAS BEEN A WIDESPREAD PROBLEM, BUT CAN'T FIND OUT IF THERE HAS BEEN A RECALL. *TR
Steering, May 14, 2017
POWER STEERING FAILED. WARNING LIGHTS SERVICE ADVANCETRAC, SERVICE POWER STEERING. PULLING RIGHT ONTO CITY STREET, LIGHT TRAFFIC. EXTREME DIFFICULTY MANEUVERING CAR. TROUBLE STAYING IN LANE.
Steering, May 10, 2017
COMPLETE POWER STEERING LOSS WARNING CAME ON AFTER INDICATING POWER STEERING ASSIST FAULT ALMOST CAUSING AN ACCIDENT WHILE TURNING.
Steering, May 9, 2017
I CONTINUE TO GET MESSAGES INDICATING THAT MY POWER STEERING ASSIST IS NOT WORKING. AFTER CONDUCTING SOME RESEARCH, IT APPEARS I AM NOT THE ONLY PERSON THAT IS HAVING THIS ISSUE WITH MY 2010 FUSION. IF I WAS DRIVING AND THIS SYSTEM WAS TO FAIL, IT IS HIGHLY LIKELY THAT I COULD HAVE A BAD CRASH BECAUSE THE ABILITY TO STEER THE CAR IS FOR THE MOST PART GONE. EVIDENTLY THIS IS A MAJOR ISSUE THAT OTHERS FELT SHOULD'VE BEEN A SAFETY RECALL AS WELL.
Steering, May 8, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VIN CONCERNING THE STEERING. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.
Steering, May 8, 2017
POWER STEERING DISABLED DUE TO PART FAILURE. THIS OCCURRED AFTER STARTING THE ENGINE ON MULTIPLE OCCASIONS. CALLED FORD SHOP BUT THEY INSISTED THE WARNING SIGN HAD TO BE ON FOR THEM TO DETERMINE THE CAUSE. HAD TO CONTINUE TO DRIVE NOT KNOWING WHEN IT WOULD REOCCUR.
Steering, May 3, 2017
I WAS DRIVING ON A CITY STREET WHEN I GET AN ALERT OF LOW TIRE PRESSURE LESS THAN 1 MINUTE MY POWER STEERING BECAME EXTREMELY HARD DIFFICULT TO TURN I HAD PULL TO THE CLOSET PARKING I COULD FINE. IF I HAD BEEN ON THE FREEWAY I WOULD HAVE EASILY CAUSED AN ACCIDENT.
Steering, May 3, 2017
ELECTRONIC POWER STEERING ASSIST COMPLETE FAILURE AROUND 100K MILES. POWER STEERING WAS INTERMITTENT FOR ABOUT A YEAR. WOULD START THE CAR AND IT WOULD NOT WORK, IT WOULD ALSO INDICATE POWER STEERING ASSIST FAULTS ON THE DASH. TURN THE CAR OFF AND BACK ON AND IT WOULD BE FINE. ONE DAY WHILE DRIVING THE POWER STEERING COMPLETELY FAILED AND NEARLY RESULTED IN AN ACCIDENT AS I WAS IN A TURN. IT HAS NOT WORKED SINCE.
Steering, May 1, 2017
I HAVE OBSERVED SEVERAL POWER STEERING ASSIST FAULTS ON THE VEHICLE, USUALLY RESOLVED BY RESTARTING THE CAR. TONIGHT, HOWEVER, RESTARTING IT DOESN'T SEEM TO BE WORKING. THE CAR WAS NOT IN MOTION AT THE TIME. THERE IS ABSOLUTELY NO POWER STEERING.
Steering, May 1, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Steering, Apr 28, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND A CHIMING NOISE WAS HEARD. ALSO, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND A COUPLE OF FAILURE CODES RELATED TO THE POWER STEERING APPEARED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 151,000.
Steering, Apr 25, 2017, crash
WAS DRIVING THROUGH A TURN ON A COUNTRY ROAD WHEN THE POWER STEERING QUIT WORKING RESULTING IN A CRASH. DAMAGE TO PASSENGER SIDE FRONT FENDER, DOOR, RIGHT FRONT WHEEL AND BOTH TIRES DAMAGED. NO INJURIES, APPROXIMATE SPEED AT TIME OF INCIDENT WAS 40 MPH.
Steering, Apr 20, 2017
TODAY, APRIL 20 2017, WHILE ON THE HIGHWAY DRIVING MY MORNING COMMUTE I HAD 2 SERVICE LIGHTS COME ON.. "SERVICE ADVANCETRAC" & "SERVICE POWER STEERING". I HAD NEVER HAD THESE LIGHTS POP UP SO IT TOOK ME BY SURPRISE BUT FIGURED I WOULD HAVE THE CAR CHECKED OVER THE WEEKEND, I COULDN'T EVEN DO THAT BECAUSE NO MORE THAN 10 MINUTES LATER MY CAR WENT COMPLETELY STIFF ON ME WHILE I WAS STILL ON THE HIGHWAY DRIVING AT 65MPH. IT WAS THE SCARIEST FEELING AND ALL I COULD THINK WAS THAT I WAS SO GLAD I HAD ALREADY DROPPED MY 6 YEAR OLD OFF AT SCHOOL BECAUSE AT LEAST IF I WAS IN AN ACCIDENT HE WOULDN'T BE INJURED. I AM ONLY 5'2" AND AROUND 140LBS AND IT TOOK EVERYTHING I HAD TO TRY AND TURN INTO MY JOBS PARKING LOT. LUCKILY I DID MAKE IT TO WORK BUT ONCE I PARKED I COULD FEEL THAT THE STEERING WHEEL WAS NOT GOING TO BUDGE SO I NOW NEED TO GET A TOW TRUCK TO HAUL MY CAR AND MYSELF BACK HOME. I'M AT A LOSS FOR WORDS FOR THE PEOPLE OF FORD WHO KNOW THIS IS AN ONGOING ISSUE, YET HAVE DONE NOTHING TO RIGHT THEIR WRONG TO THEIR CUSTOMERS.
Steering, Apr 17, 2017
ELECTRONIC POWER STEERING ASSIST FAULT INDICATED. ELECTRONIC POWER ASSIST STEERING (EPAS) NOT FUNCTIONING. EPAS SYSTEM FAULT INDICATED WHILE DRIVING AT 35 MPH. EPAS QUIT FUNCTIONING ENTIRELY AND STEERING BECAME DIFFICULT WITHOUT THE ASSIST. ACCIDENT WAS BARELY AVOIDED. EPAS WILL NOT RESET AND I WAS TOLD BY A FORD DEALERSHIP THERE ARE CURRENTLY 8 CARS IN THE U.S. THAT THEY CANNOT DIAGNOSE OR REPROGRAM. THEREFORE I HAVE AN OTHERWISE GOOD VEHICLE THAT IS UNDRIVABLE.
Steering, Apr 15, 2017
2010 FORD FUSION SE. I LOST POWER STEERING ASSIST WHILE DRIVING. AFTER PULLING OVER I RESTARTED THE CAR BUT THE ISSUE REMAINED I NOW ONLY HAVE MANUAL STEERING. MY WIFE AND I STOPPED BY THE DEALER WE WERE TOLD THAT FORD DOES NOT HAVE ANY RECALLS LISTED FOR OUR MODEL .BUT AFTER RESEARCHING I SEE THAT 2011 AND UP HAVE BEEN RECALLED FOR THE ELECTRONIC ASSIST POWER STEERING.
Steering, Apr 10, 2017
2010 FORD FUSION ELECTRONIC POWER ASSIST STEERING (EPAS) I WAS DRIVING MY FAMILY AROUND TOWN, SATURDAY, APRIL 8, 2017, WHEN A MESSAGE CAME ACROSS THE DASH SAYING, "SERVICE AVANCETRAC". I STOPPED THE CAR AND TURNED THE ENGINE OFF. 20 MINUTES LATER WE GOT BACK IN OUR CAR TURNED IT ON AND THE POWER STEERING WAS GONE. THE WARNING ON THE DASH NOW READS, " SERVICE POWER STEERING NOW". THE VEHICLE WAS IN MOTION WHEN THE FIRST WARNING OCCURRED. THE VEHICLE WAS STATIONARY WHEN THE POWER STEERING FAILED ALTOGETHER. THIS SEEMS TO ALREADY BE A REPORTED PROBLEM FOR THIS VEHICLE AND IS CURRENTLY BEING INVESTIGATED BY THE NHTSA. I AM THANKFUL THIS DIDN'T OCCUR AT HIGHWAY SPEEDS OR ANY OTHER SCENARIO THAT PUTS MY FAMILY IN HARM'S WAY.
Steering, Apr 8, 2017
LEFT MY SISTERS HOME ON CHRISTMAS EVE AND WITHIN .25 MILE I RECEIVED A WARNING LIGHT INDICATING A STEERING ISSUE. WITHIN MINUTES MY STEERING WHEEL TIGHTENED UP SO TIGHT THAT MY STEP SON HAD TO GRAB THE WHEEL TO HELP ME TURN INTO A GAS STATION. IT WAS EXTREMELY FRIGHTFUL BECAUSE THE ROAD WE WERE ON WAS VERY CURVY AND IT WAS AT NIGHT! AFTER FEW TRIES WE ATTEMPTED TO DRIVE THE VEHICLE HOME. MY SON LUCKILY WHO IS A VERY STRONG AND BIG 19YR OLD DROVE US HOME WHILE STATING THE STEERING FELT VERY TIGHT THAT HE ADMITTED IT REQUIRED GREAT STRENGTH TO KEEP CONTROL OF THE CAR. I HAVE HAD THIS CAR SINCE 2010 AND THIS MODEL HAS HAD A FULL THROTTLE BOTTLE RECALL (TWICE) A GAS TANK LINE RECALL, AIR BAG RECALL (WHICH I'M STILL WAITING FOR) AND THE A/C HAD TO BE REPLACED. THIS CAR IS AND HAS BEEN THE WORST MODEL OF ALL FUSIONS. I TOOK THIS CAR TO THE FORD DEALERSHIP WHO THEN EXAMINED THE CAR AND DETERMINED IT WAS THE STEERING GEAR THAT HAS WENT OUT ON MY CAR AND IT WILL BE $1795 TO REPLACE!! THAT'S HALF THE PRICE OF WHAT THIS CAR IS EVEN WORTH NOT TO MENTION I HAD ALREADY PAID $1200 TO GET THE A/C FIXED OVER THE SUMMER. I SEARCHED ONLINE TO SEE IF OTHERS HAD THE SAME GEAR ISSUE AND BEHOLD GOOGLE SHOWS A CLASS ACTION LAWSUIT IN CALIFORNIA ABOUT IT AND OVER 500 RECALL COMPLAINTS YET FORD HAS NOT RECALLED IT! SERIOUSLY? I FEEL CONSIDERING THE PAST RECALLS ON THIS MODEL THAT THIS PARTICULAR ISSUE IS A HUGE SAFETY CONCERN. IF MY STEP SON HAD NOT BEEN WITH ME TO ASSIST TURNING THE WHEEL, I WOULD HAVE NO DOUBT WRECKED ON THIS CURVY ROAD CHRISTMAS WEEKEND. WHICH SADLY STRANDED US BECAUSE OF HOW FORD CARELESSLY THREW THIS MODEL OF THE FUSHION OUT WITH SO MANY RECALLS. THEY SHOULD KNOW WITH SO MANY RECALLS THEY SHOULD REALIZE THIS CAR WAS POORLY BUILT AND SHOULDN'T HOLD THE CONSUMERS LIVES AND MONEY RESPONSIBLE. THIS IS THE FIRST TIME I'VE OWNED A FORD :(
Steering, Apr 4, 2017
STEERING RACK MAKES A GRINDING NOISE AND WILL INTERMITTENTLY LOSE POWER STEERING. DOES IT PARKED OR WHILE DRIVING. NOISE IS WHEN TURNING THE STEERING WHEEL.
Steering, Mar 29, 2017
MOSTLY HAPPENS WHEN I START THE CAR FROM A COLD START. THE DASH DISPLAY SHOWS "POWER STEERING ASSIST FAULT". THEN I HAVE MANUAL STEERING. I SHUT THE CAR OFF AND THEN RESTART THE ENGINE AND EVERYTHING IS FINE. THIS HAS HAPPENED NOW ABOUT ONCE EVERY 1-2 MONTHS. HAPPENS WHEN I START THE VEHICLE FROM A STATIONARY POSITION
Steering, Mar 28, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED TO THE LEFT AND JERKED. THE WARNING ADVANCE SERVICE TRACK ILLUMINATED TO "SERVICE POWER STEERING NOW". IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,477.
Steering, Mar 23, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER REPLACED THE POWER STEERING GEAR ASSEMBLY AND THE POWER STEERING RACK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Steering, Mar 21, 2017
AFTER DRIVING IN DALLAS THX, I DROVE HOME ON HIGHWAY 183. ONCE I GOT OFF 183 IN TURNED TO THE STREET IN MY NEIGHBORHOOD WHERE KIDS AFTER SCHOOL WERE PLAYING OUTSIDE AND MY KIDS. I TURNED INTO MY DRIVEWAY BUT AS I WAS STILL DRIVING ALL STEERING WAS LOST AS SOON AS I STRAIGHTENED IT. IF I HADN'T WENT HOME AND WAS STILL DRIVING I COULD OF REALLY HURT SOMEONE OR KIDS OR MYSELF REALLY BAD OR CAUSED A DEATH!
Steering, Mar 20, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Steering, Mar 18, 2017
MY POWER ASSIST UNIT HAS WENT TOTALLY OUT, HAVE MADE NUMEROUS CONTACTS WITH DEALER AND FORD WITH NO HELP, HOWEVER I WORK WITH SOMEONE WHO JUST HAD THEIR 2010 FUSION POWER ASSIST REPLACED BY RECALL AND HIS WAS NOT OUT! I AM STILL DRIVING WITH ABSOLUTELY NO POWER STEERING AT ALL!
Steering, Mar 16, 2017
POWER STEERING ASSIST IS LOST ON A REGULAR BASIS. THE PROBLEM CAN BE ALLEVIATED MOST OF THE TIME BY TURNING THE IGNITION OFF AND THEN RESTARTING THE CAR. SOMETIMES IT MAY TAKE REPEATING THIS PROCESS MULTIPLE TIMES. LUCKILY THE POWER STEERING ASSIST HAS NEVER STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION.