2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, May 9, 2016
DAUGHTERS CAR HAD POWER STEERING FAILURE. CAME HOME FROM WORK, CHANGED AND WAS LEAVING, STARTED CAR AND CHECK POWER STEERING ASSIST FAULT CAME ON AND NO POWER STEERING. AFTER CHECKING WEB SITES, NHTSA AND SEEING 100S OF COMPLAINTS, CALLED FORD, NO HELP, PLEASE HAVE DEALER FIX AND PAY HIM IF ITS ADDED TO THE RECALL, WE WILL REIMBURSE YOU! NEED YOU TO HAVE DEALER FIX, SO ITS ADDED TO OUR WARRANTY DATA!.. NEWS FLASH, I CALLED YOU AS 100S OF OTHERS ADD IT TO YOUR DATA. 9K ON MY SUPER DUTY LAST MONTH, KNOW 1500-2000, NO MORE FORDS FOR ME BUY BUY FORD> HELLO CHEVY
Steering, Tires, May 9, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.
Steering, May 4, 2016
THE POWER STEERING SUDDENLY WENT OUT WITHOUT WARNING WITH MESSAGE TO SERVICE POWER STEERING NOW ON DASHBOARD MAKING CAR IMPOSSIBLE TO STEER.I WAS DRIVING THROUGH A RESIDENTIAL STREET WHEN IT HAPPENED. THE CAR HAS THE ELECTRONIC POWER ASSISTED STEERING.
Steering, May 3, 2016
AS I PULLED OUT OF A GAS STATION (TURNING RIGHT), THE 'SERVICE ADVANCE TRAC AND POWER STEERING' WARNING CAME ON. I WAS ABLE TO MAKE IT HOME, WITH EXTREME DIFFICULTY. UNABLE TO TURN THE WHEEL, I DID ALMOST HIT ANOTHER VEHICLE AS IT WENT OUT WHILE DRIVING. THE NEXT MORNING, STEERING WAS COMPLETELY GONE, I COULDN'T EVEN MOVE IT AN INCH, AND HAD TO BE TOWED TO A MECHANIC. AFTER TWO DAYS OF DIAGNOSTICS AND TRYING TO FIGURE OUT WHAT WAS GOING ON, THE MECHANIC WAS NOT ABLE TO FIGURE OUT WHAT WAS WRONG AND SIMPLY RESET THE COMPUTER. HE SAID IT NOW IS A MATTER OF WAITING TO SEE IF THAT HAPPENS AGAIN, AND IF IT DOES, HE WOULD SUGGEST A NEW RACK AND PINION.
Steering, Apr 27, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS BECOMING EXTREMELY TIGHT AND THE POWER STEERING FAILED TO WORK. THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WOULD NOT TURN LEFT OR RIGHT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT EACH TIME THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Steering, Apr 26, 2016
WHILE DRIVING THE VEHICLE ON A PAVED COUNTY ROAD, THE POWER STEERING STOPPED WORKING, MAKING IT EXTREMELY DIFFICULT TO STEER WHICH RESULTED IN THE FRONT WHEEL IMPACTING A CONCRETE CURB AND CAUSING THE TIRE TO BLOW OUT AND DAMAGE TO THE WHEEL.
Steering, Apr 13, 2016
POWER STEERING ASSIST FAULT. POWER STEERING STOPPED WORKING WHILE DRIVING IN PARKING LOT.
Steering, Apr 11, 2016
THIS VEHICLE HAS SEVERAL COMPLAINTS FOR THE POWER STEERING ASSIST FAILURE. I HAVE VIDEO OF WHEN MONE FAILED AND TOOK A LOT OF OTHER THINGS WITH IT LIKE THE AIR BAGS, BRAKES, ADVANCE TRACK SYSTEM AND MORE. I CALLED FORD ONLY TO BE TOLD THAT THEY HAVE NEVER HEARD OF SUCH FAILURE OCCURING! THIS IS BULL AND THEY NEED TO RECALL THOSE VEHICLES FOR REPLACEMENT BEFORE SOMEONE IS KILLED. JUST WONDERING IF THAT IS WHAT EVERYONE IS WAITING FOR BEFORE ANYONE FORCES THEM TO RECALL THESE VEHICLES. I HAVE VIDEO PROVING ALL THAT IT TAKES OUT WHEN IT FAILS. WHAT DO I DO FROM HERE FILE A LAW SUIT OF MY OWN? HAD I BEEN IN AN ACCIDENT WHEN THE POWER STEERINGWENT OUT I MOST LIKELY WOULD HAVE BEEN KILLED AS THE AIR BAGS WOULD NOT HAVE FUNCTIONED. I WOULD LIKE TO SEE MY CAR REPLACED OR AT THE VERY LEAST REPAIRED. WHEN THIS HAPPENED TO ME I WAS DRIVING DOWN A HIGHWAY AT 70 MPH AND THE POWER STEERING FAILED THEN THE BRAKES THEN THE AIR BAGS. MOST EVERYTHING WAS TAKEN OUT BY THE FAILURE OF THE POWER STEERING. MY HUSBAND WAS WITH ME AND CAN ATTEST TO WHAT HAPPENED AS HE WAS THE DRIVER.
Steering, Apr 11, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE POWER STEERING WAS LOST AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING POWER CONTROL MODULE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000...UPDATED 05/02/16 *BF THE CONSUMER STATED THERE WAS NO WARNING. WHEN THE FAULT OCCURRED, THE VEHICLE WAS VERY DIFFICULT TO STEER ESPECIALLY AT LOW SPEEDS. THE COST OF THE REPAIR WAS AROUND $2,000. UPDATED 05/04/16
Steering, Apr 8, 2016
WHILE DRIVING HOME FROM WORK, THE SERVICE ADVANCE TRAC AND POWER STEERING LIGHT CAME ON. I WAS ABLE TO MAKE IT HOME AND I TURNED OFF THE CAR, WAITED A LITTLE WHILE AND TURNED THE CAR BACK ON AND THIS TIME IT SAID "SERVICE POWER STEERING NOW" AND THE WHEEL WAS HARD TO TURN. IF 2010-2012 VEHICLES ARE AFFECTED, I DON'T GET WHY ONLY 2011-2012 ARE RECALLED. THANK GOD I WASN'T TOO FAR FROM HOME. I COULD'VE GOTTEN INTO AN ACCIDENT REGARDLESS.
Steering, Mar 28, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT AND THE SERVICE ADVANCE TRAC WARNING MESSAGES DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 84,000. UPDATED 07/13/16*LJ
Steering, Mar 25, 2016
AFTER STARTING THE CAR AND BACKING OUT, THE POWER STEERING WENT OUT AND I WAS UNABLE TO GET OUT OF THE LINE OF TRAFFIC. I WAS ALMOST HIT FROM THE SIDE. FORD RECALLED THE NEXT 2 YEARS FOR HAVING THE SAME PROBLEM, WHY HAVENT THEY RECALLED 2010 MODELS?! THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT.
Steering, Mar 22, 2016
THE POWER STEERING WENT OUT MY IN CAR WHILE I WAS DRIVING. THANK GOODNESS I DIDN'T HAVE A ACCIDENT. "SERVICE POWER STEERING NOW" INDICATION ON THE INSTRUMENT PANEL CLUSTER AS WELL AND AN ADVANTRAC LIGHT.
Steering, Mar 19, 2016
WHILE MOVING, THE VEHICLE WOULD SPORADICALLY LOOSE VEHICLE POWER STEERING ASSIST. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 MONTHS. ONCE WHILE PARKING THE VEHICLE. ONCE WHEN DRIVING 50 MILES PER HOUR ON THE HIGHWAY, ONCE WHEN PULLING INTO A PARKING SPACE, AND ONE MORE TIME WHEN DRIVING 30 MPH DOWN A HIGHWAY. IN ALL OCCURRENCES, CYCLING THE KEY WOULD "RESET" THE SYSTEM AND BRING BACK ASSIST.
Steering, Electronic stability control (ESC), Mar 18, 2016
WE WERE DRIVING TO PICK UP OUR DAUGHTER WHEN THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC CAME ON THE MESSAGE BOARD. WE LOST POWER STEERING TO THE CAR. LUCKILY MY MOM'S HOUSE WASN'T FAR FROM OUR HOUSE. WE GOT HOME SAFE AND CALLED THE NEXT DAY ABOUT REPAIRS AND FOUND OUT IT WAS OVER $1500. THAT IS SOMETHING WE CAN'T AFFORD WITH A FAMILY. COME TO FIND OUT MANY PEOPLE HAVE THIS PROBLEM WITH THE SAME MAKE AND MODEL AND HAVE GOTTEN IT FIXED BUT THE PROBLEM KEEPS REOCCURRING. THIS IS VERY DISAPPOINTING TO HEAR ABOUT THIS CAR. THIS WAS MY WIFE'S DREAM CAR AND NOW WE FIND OUT ITS NOT AS SAFE AS FORD CLAIMS IT IS.
Steering, Mar 18, 2016
WHILE STATIONARY, THE VEHICLE LOST ALL POWER STEERING. THE STEERING RACK WAS REPLACED 1 MONTH AGO FOR THIS SAME ISSUE. WELL, THE PROBLEM CAME BACK. IT APPEARS TO BE A WELL KNOWN ISSUE WITH OTHER FUSION OWNERS. THERE IS A RECALL WITH 2011-2012, BUT NOT WITH 2010 WHICH USES THE EXACT SAME STEERING RACK. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. CAR IS ALMOST IMPOSSIBLE TO DRIVE WITHOUT POWER STEERING. DO A FEW PEOPLE NEED TO DIE IN WRECKS FOR THIS TO BE ADDED TO THE RECALL?
Steering, Mar 14, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE ON THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT AFTER REPLACING THE TIRE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Steering, Mar 13, 2016
ADVANTRAC WARNING LIGHT CAME ON AND ALSO POWER STEERING SERVICE NOW SIGNAL CAME ON. HAD NO POWER STEERING. POWER STEERING FAILURE SIGNAL HAD COME ON THREE OR FOUR TIMES IN THE PREVIOUS MONTHS. I WOULD TURN CAR OFF, TURN BACK ON AND POWER STEERING WOULD BE BACK TO NORMAL. THIS TIME POWER STEERING NEVER CAME BACK ON. DROVE TO DEALER, THEY CHECKED SYSTEM AND CLEARED CODES AND SAID I NEEDED A NEW STEERING RACK FOR $1,850.00. I DECLINED. THE POWER STEERING WAS WORKING AGAIN BUT HE SAID IT WOULD GO OUT AGAIN. WHY?, WHEN?. MY CAR DRIVES FINE SO WHY DID I NEED A $1,850.00 REPAIR. THIS IS CRIMINAL ACTIVITY. AM I DRIVING A COMPUTER WITH DEFECTIVE CHIPS OR A CAR WITH PARTS.
Steering, Mar 12, 2016
TAKADA RECALL - I HAVE A 2010 FORD FUSION.... MY WIFE AND I WAS OUT LAST NIGHT AND THE STEERING STOP WORKING AND A LIGHT CAME ON THE MESSAGE PANEL SAYING ADVANCE SERVICETRAC AND SERVICE POWER STEERING NOW... THIS IS HIGH DANGEROUS BECAUSE WE WERE NO WHERE NEAR HOME AND I HAVE TO DRIVE ALL THE WAY HOME WITH NO POWER STEERING... I AM GLAD I DID HAVE OUR DAUGHTER IN THE CAR. I DON'T KNOWANT WHAT'S GOING ON BUT MANY PEOPLE HAVE HAD THIS SAME PROBLEM AND NO ONE IS BEING HELD ACCOUNTABLE, ONLY THE CONSUMERS. POVER STEERING IS NOT A SIMPLE FIX IT IS EXPENSIVE. WHAT ARE THOSE OF US WHO DON'T HAVE THE MONEY TO GET IT FIXED SUPPOSE TO DO. HOPEFULLY THIS ISSUE WILL BE RESOLVED. I REALLY DON'T EVEN WANT A FORD CAR IF ALL THEIR CARS COME WITH ELECTRIC POWER STEERING.
Steering, Service brakes, Mar 11, 2016
CITY STREET THE CAR BECAME UNDRIVABLE HAD IT TAKEN TO A SHOP.
Steering, Mar 5, 2016
THE POWER STEERING WENT OUT ON MY CAR AND BECAUSE IT IS ELECTRIC IT IS GOING TO COST A LOT OF MONEY TO FIX. I HAVE READ SEVERAL COMPLAINTS ABOUT THE 2010 FORD FUSIONS AND AM WONDERING IF ANYTHING IS GOING TO BE DONE ABOUT THIS. LUCKILY I WAS ABLE TO PULL OVER WHEN I NOTICED IT WAS HAPPENING OTHERWISE I COULD HAVE BEEN IN AN ACCIDENT.
Steering, Traction control system, Feb 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE TRACTION CONTROL LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,600.
Steering, Power train, Feb 26, 2016
WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MILES PER HOUR, MY POWER STEERING WENT OUT. I COULD DO NOTHING TO RESTORE IT. THAT WAS ABOUT A YEAR AND A HALF AGO. I TOOK IT TO A FORD DEALER AND THEY WANTED $100 TO LOOK AT IT AND $1800 TO REPAIR IT. I AM ON A FIXED INCOME AND CANNOT AFFORD THE COST OF REPAIRS. IT WENT OUT AT 51,000 MILES. SHORTLY AFTER THIS HAPENED THE TRANSMISSION START LEAKING. I HAVE TO ADD 2 QUARTS PER MONTH. I HAVE CALLED FORD SEVERAL TIMES AND THEY HAVE NO RECALLS ON THIS YEAR. OVER 90% OF THE COMPLAINTS ON THIS WEB SITE HAVE TO DO WITH 2010 FORD FUSION STEERING PROBLEMS. MY WIFE CAN LONGER DRIVE THIS CAR AND DUE TO HEART SURGERY THERE ARE TIMES WHEN I CAN NOT DRIVE IT. I FINALLY CONTACTED A LAWYER AND THE STATE OF WEST VIRGINIA ATTORNEY GENERALS OFFICE. I HAVE BEEN A FAITHFUL FORM CUSTOMER FOR MANY YEARS AND THIS IS THE BIGGEST PIECE OF JUNK IT HAS EVER BEEN MY DISPLEASURE TO OWN. MY NEXT STEP IS TO QUIT MAKING PAYMENT ON IT. I STILL OWE $14,000 ON THIS PIECE OF SCRAP METAL.
Steering, Feb 25, 2016
FEB 25, 2016, SUDDENLY THE POWER STEERING WENT OUT, ALMOST IMPOSSIBLE TO STEER, PANEL WARNING LIGHTS CAME ON WITH POWER STEERING ASSIST FAILURE, POWER STEERING FAILURE.. 2010-2012 FORD FUSIONS WITH KNOWN POWER STEERING FAILURE PROBLEMS, YET THE 2010 ISN'T IN THE RECALL? HUNDREDS HAVE THIS SAME PROB WITH THEIR 2010 FUSIONS! DANGEROUS, HAPPENED AS SOON AS I STARTED THE CAR, BUT HAD TO GET MEDICATION TO ELDERLY PARENT NEARBY, WHILE DRIVING AFTER A MI SNOWSTORM! NOW, HAVE TO PAY TO HAVE IT TOWED, LET ALONE PAY TO FIX THIS? CAN'T TURN THE WHEEL WITHOUT EXTREME EFFORT, ALSO SMELL AN ODD 'BURNY' SMELL..NOT TO MENTION, THIS CAR ALREADY HAS A FUEL SYSTEM RECALL (LETTER REC'D IN JAN 2016) BUT DEALERSHIP STILL SAYS THEY DON'T HAVE THE PARTS AND IT'S THE END OF FEB 2016...THE POWER STEERING WAS RECALLED IN THE FOLLOWING 2 YEARS WITH THE EXACT SAME ISSUE--WHAT IS STATUS FOR 2010 FUSIONS WITH THIS PROBLEM! HELP!
Steering, Feb 24, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE ELECTRICAL POWER STEERING MALFUNCTIONED. THE CONTACT MADE NUMEROUS ATTEMPTS TO RECOVER THE POWER STEERING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 04/22/16*LJ UPDATED 6/6/18*JB