2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jan 6, 2016
ON 01/05/2016, AFTER PICKING UP MY GOD DAUGHTER WHO I HAVEN'T SEEN IN A WHILE, MY POWER STEERING WENT OUT ON US ON OUR WAY TO GRAB SOMETHING TO EAT. THE TRAC ALERT CAME ON THE WARNING SCREEN AND ALSO THE SERVICE POWER STEERING WARNING. I HAVE RESEARCHED THE ISSUE, CALLED THE DEALER AND ALSO A PERSONAL MECHANIC. THE PRICE TO FIX THIS IS RIDICOLOUS. I GUESS THE LIVES OF THE CONSUMERS DO NOT MATTER. I AM GRATEFUL WE WERE ABLE TO TURN INTO A PARKING LOT BECAUSE IT COULD HAVE WENT COMPLETELY LEFT. FORD NEEDS TO DO SOMETHING I LOVE MY LIFE CLEARLY YOU DONT.
Steering, Jan 5, 2016
I WAS DRIVING THE MORNING OF 12/23/15 AND SUDDENLY ALERT SOUNDED AND DISPLAY INDICATED A FAULT WITH THE POWER STEERING. IT ADVISED IMMEDIATE SERVICE ATTENTION. I STRUGGLED BUT WAS ABLE TO GET TO A LOCAL FORD DEALER. AFTER DIAGNOSIS THEY ADVISED THAT I NEEDED A FULL COMPUTER RACK REPLACEMENT. TOTAL COST WAS AROUND $1900. CAR HAD ONLY 55K MILES AND I NEVER EXPECTED SUCH A MAJOR EXPENSE. ALSO, BASED ON OTHER ACCOUNTS ON THE INTERNET, ISSUE SEEMS TO BE SYSTEMIC WITH THIS CAR.
Steering, Jan 4, 2016
ELEVEN WEEKS AGO 10/22/15 WHILE DRIVING HOME FROM WORK IN THE MORNING ON THE EXPRESSWAY SERVICE ROAD GOING 45MPH A WARNING LIGHT CAME ON ON THE PANEL READING, "SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC. I CONTINUED TO DRIVE ON HOME. PARK THE CAR AND WENT INSIDE GOT MY DAUGHTER READY FOR SCHOOL, WENT BACK OUTSIDE AN HOUR LATER TURNED THE CAR ON WARNING LIGHT STILL THERE. WENT TO PULL OFF AND THE CAR STEERING WHEEL WAS SO HARD TO MOVE. I SLOWLY DROVE MY DAUGHTER TO SCHOOL A FEW BLOCKS AWAY ON A NORMAL NEIGHBORHOOD ROAD GOING 30MPH. AFTER I DROPPED HER OFF AT SCHOOL, I SLOWLY DROVE IT STRAIGHT TO MY LOCAL MINEKE CAR CARE CENTER AROUND THE CORNER.IT IS VERY UNSAFE BUT I HAVE NO OTHER WAY TO GET HER TO AND FROM SCHOOL. UNABLE TO PARK THE CAR STRAIGHT BECAUSE OF THE STIFFEN STEERING WHEEL. I MUST SAY YOU REALLY HAVE TO PUT YOUR MUSCLES INTO STEERING THE CAR. MINEKE CLEARED THE CODES AND THE CAR WAS OK FOR A WHILE. SEVEN WEEKS LATER THE SAME THING HAPPENED AGAIN, DRIVING STRAIGHT ON THE SAME EXPRESSWAY SERVICE ROAD GOING 45MPH. BROUGHT IT BACK TO 12/9/15 MINEKE CAR CARE CENTER AND THEY REFERRED ME TO THE FORD DEALER BECAUSE THEY SAID THERE WERE MORE CODES AND THEY PROBABLY NEEDED TO UPDATE THE COMPUTER THERE WERE SEVEN CODES THIS TIME ACCORDING TO MINEKE. ONCE AT THE FORD DEALER, THEY RAN A DIAGNOSTIC CHECK ($146) AND SAID I NEEDED THE PSCM UPDATED. ONCE THEY DID THAT THE CAR WAS OKAY FOR A WEEK AND A HALF AND THE CAR WAS AGAIN TAKEN BACK TO THE FORD DEALER ON 12/31/15. THIS TIME I WAS TOLD THE "STEERING RACK AND PINION NEEDS TO BE REPLACED. A JOB COSTING $1,862.42
Steering, Jan 4, 2016
THE OTHER DAY I DROVE MY CAR ACROSS TOWN TO THE GYM, AND WHEN I WAS LEAVING TO DRIVE HOME I NOTICED A DISPLAY READING "POWER STEERING ASSIST FAULT" AND MY STEERING WHEEL FEELS AS IF IT IS LOCKED IN PLACE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO ME, BUT THE FIRST TIME IT WENT AWAY AFTER RESTARTING THE CAR. THIS OCCURRENCE IT HAS NOT GONE AWAY AND IS NEAR IMPOSSIBLE TO DRIVE. I HAD TO CALL MY FATHER TO COME AND PICK THE CAR UP CAUSE I DIDN'T FEEL SAFE DRIVING IT THE REMAINING DISTANCE HOME. THE MECHANIC TOOK A LOOK AT IT AND SAID THE ELECTRONIC POWER STEERING MODULE WAS NOT WORKING AND NEEDED REPLACEMENT. THE PART ALONE IS 1200-1500 DOLLARS. I HAVE BEEN READING ABOUT MANY OTHER FORD FUSIONS HAVING THIS EXACT SAME PROBLEM, AND FORD HAS ISSUED A RECALL ON MANY SIMILAR YEARS AND MODELS. FORD SAID MY CAR IS NOT COVERED IN THIS RECALL, ALTHOUGH I'M EXPERIENCING THE EXACT SAME PROBLEM.
Steering, Jan 2, 2016
EXITING FREEWAY AT 55-60MPH SPEEDS, POWER STEERING WENT OUT AND MULTIPLE SERVICE ERRORS CAME ON THE HUD. NEARLY CRASHED INTO GUARD RAIL AND SEMI THAT WAS FOLLOWING ME BARELY MADE IT AROUND ME. STEERING WHEEL VERY DIFFICULT TO TURN. SEEMS TO BE A KNOWN PROBLEM WITH THESE CARS, AND NO ACTION BY FORD. EXTREMELY UNSAFE. SERVICE APPOINTMENT SET FOR MONDAY, JANUARY 4TH AT 2:00PM AT RICART FORD IN COLUMBUS, OHIO.
Steering, Dec 31, 2015
COMPLETE LOSS OF POWER STEERING WHILE DRIVING ON A MAJOR HIGHWAY AT 55MPH. AN INDICATOR MESSAGE CAME ON AT THAT TIME, READING "SERVICE POWER STEERING NOW" AS WELL AS "SERVICE ADVANCE TRACK NOW" AND DUE TO LOSS OF STEERING AND INABILITY TO TURN THE STEERING WHEEL, I WAS ABLE TO PULL OFF THE ROAD TO AVOID AN ACCIDENT. DIAGNOSTICS AT FORD CERTIFIED REPAIR CENTER INDICATED A FAULTY SENSOR IN THE STEERING GEAR. THIS REQUIRED INSTALLATION OF AN ENTIRE NEW STEERING GEAR.
Steering, Dec 31, 2015
I WAS MOVING MY VEHICLE FROM OUTSIDE DRIVE INTO MY GARAGE. WHEN STEERING ASSIST MESSAGE APPEARED. AT THIS POINT POWER STEERING FAILED. WAS ABLE TO DRIVE VEHICLE INSIDE. I HAD VEHICLE TOWED TO FORD DEALER WERE THE STEERING POWER PACK MODULE WAS REPLACED.
Steering, Wheels, Electronic stability control (ESC), Dec 30, 2015
I HAVE A 2010 FORD FUSION SE 4DRV6 AND WAS DRIVING MY VEHICLE DOWN A HIGHWAY AND MY LOW TIRE PRESSURE LIGHT CAME ON. UNABLE TO PULL OVER IMMEDIATELY I DROVE TO THE NEAREST GOOD YEAR WHICH OFFERS FREE TIRE REPAIR WHEN OUT OF NO WHERE THE TRACTION STABILITY CONTROL KICKED IN ON MY CAR AND MY SERVICE SCREEN SAID "SERVICE POWER STEERING NOW" I MAINTAINED CONTROL OF THE VEHICLE UNTIL I GOT TO GOOD YEAR WHERE THEY DISCOVERED THAT I HAD NO POWER STEERING. *JS
Steering, Dec 28, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,330.
Steering, Electrical system, Dec 27, 2015
POWER STEERING WAS SUDDENLY LOST FIRST TIME IN OCTOBER OF 2015 ALMOST CAUSING ME TO RUN INTO A CURB. SECOND TIME IN NOVEMBER OF 2015 FIANCE WAS DRIVING AND THE POWER STEERING WAS SUDDENLY LOST POWER STEERING LIGHT CAME ON ONLY GIVING US ABOUT A FIVE MINUTE WARNING WHILE HE WAS DRIVING AND ALMOST RAN INTO ANOTHER VEHICLE. A FORD DEALERSHIP WANTED TO CHARGE ME OVER $2,000 TO REPLACE ENTIRE ELECTRONIC GEAR WHICH WAS NOT THE PROBLEM AT ALL. I TOOK IT TO ANOTHER MECHANIC AND HE SAID IT WAS THE RACK AND PINION THAT HAS GONE BAD AND IS GOING TO COST OVER $1,000 TO GET A NEW RACK AND PINION. HE ALSO SAID THAT THE LOOSE RACK AND PINION WAS CAUSING THE POWERING STEERING HOSE TO LEAK.
Steering, Dec 23, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Steering, Dec 16, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND SHUT DOWN. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Steering, Dec 16, 2015
I WAS DRIVING MY VEHICLE ON 12/08/2015 WHEN ALL OF A SUDDEN A LIGHT STATING " POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC I CALLED THE FORD DEALER AND THEY STATED THAT I WOULD HAVE TO TAKE THE VEHICLE TO GET INSPECTED. THE CAR IS NOT DRIVABLE. I ALMOST GOT INTO A HUGE WRECK WHEN THIS HAPPENED.
Steering, Dec 16, 2015
I HAD A FLAT TIRE, I DROVE A COUPLE OF BLOCKS ON A RESIDENTIAL ROAD TO GET TO A SAFE AREA TO CHANGE TIRE, TWO SENSORS WENT OFF , LOW TIRE PRESSURE, AND POWER STEERING SENSOR, AT THIS POINT IT BECAME TO STEER VEHICLE, POWER STEERING SENSOR REMAINED ON, EVEN AFTER RESTARTING, AND CHANGING THE FLAT TIRE . I TOOK IT TO PAT MILIKEN FORD DEALER, LOCATED ON TELEGRAPH RD. 4/16/2015 THE MECHANICS THERE RESET THE COMPUTER, TO NO AVAIL, POWER STEERING SENSOR NOW NEEDS TO BE REPLACED, I WAS CHARGED $1,872.05 FOR THAT REPAIR,I HAVE HAD MANY FLATS IN LIFE BUT NONE THIS EXSPENSIVE. I NOTICED THAT THERE WAS A ELECTRONIC POWER STEERING FAILURE RECALL NOTICE: DATE OPENED 10/02/2014 RECALL#15V340000 , DATE CLOSED:09/10/2015, YET I NEVER RECEIVED ANY NOTICE, MY VEHICLE IS REGISTERED, NO CHANGE IN ADDRESS. WHEN I HAD REVIEWED RATHER OR NOT THERE WAS A RECALL FOR POWER STEERING ISSUES AT TIME OF MY FLAT TIRE I COULD NOT FIND ANY, BUT FOUND A LOT OF COMPLAINTS. I DID CONTACT THE NEWS , BECAUSE BASED ON THE COMPLAINTS I WAS SEEING, I THOUGHT HOW DANGEROUS, I HAD GOTTEN THIS CAR FOR MY DAUGHTER TO DRIVE, AND I WAS IGNORANT TO YOUR EXISTANCE HOW DO I GET FORD TO REIMBURSE ME FOR THIS VERY EXPENSIVE FLAT TIRE. MY VEHICLE IS NOW AT PAT MILIKEN FOR A GAS LEAK! I AM HOPING YOU CAN HELP, I WAS NOT SURE WHERE ELSE TO FILE A COMPLAINT.
Steering, Dec 14, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING RACK SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Steering, Dec 12, 2015
POWER STEERING WENT OUT {POWER STEERING FAILURE} VEHICLE WAS STATIONARY. WAS TOLD BY FORD DEALERSHIP IT COULD BE THE STEERING GEAR AT A COST OF $1656.59.
Steering, Dec 10, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION . THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE SERVICE ADVANCED AUTO TRACK AND THE POWER STEERING WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.
Steering, Dec 8, 2015
WHILE DRIVING AT HIGHWAY SPEED 65 MPH OR SO GOT A POWER STEERING WARNING MESSAGE ON THE DASH. THE CAR CONTINUED TO DRIVE FINE UNTIL WE GOT HOME. THE NEXT MORNING WE WENT TO LEAVE THE AND IMMEDIATELY UPON STARTING THE VEHICLE I GOT A "SERVICE POWER STEERING NOW" MESSAGE AND HAD NO POWER ASSIST MAKING THE CAR ALMOST IMPOSSIBLE TO DRIVE SAFELY. THERE HAS BEEN A RECALL ISSUED FROM FORD FOR THE 2011-2012 MODELS BUT NOTHING FOR THE 2010 WITH THE EXACT SAME PART NUMBER STEERING RACK THAT IS IN ALL THREE YEARS. THE RECALL NEEDS TO BE EXPANDED TO THE 2010 MODELS.
Steering, Dec 7, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Steering, Dec 4, 2015
I WAS DRIVING .MAKING A TURN AND STEERING LIGHT CAME ON, TRAC LIGHT CAME ON THEN LOST STEERING CONTROL VERY HARD TO STEER TO SIDE OF ROAD. VERY LUCKY NO ACCIDENT.
Steering, Dec 3, 2015
WENT TO GO SOMEWHERE. CRANKED THE CAR. STEERING WHEEL WOULD NOT TURN. LEFT STRANDED IN A PARKING LOT>
Steering, Dec 3, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD NOT RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 71,084.
Steering, Dec 2, 2015
POWER STEERING FAILED. THE CAR WAS STATIONARY. IT SEEMS THERE ARE RECALLS FOR OTHER MODEL YEARS BUT NOT 2010. IF RECALLING 2011 AND 2012, I'M GUESSING A RECALL SHOULD INCLUDE 2010 AS WELL OR ANY MODEL YEAR THAT IS SHOWING THE SAME ISSUES AS A RECALL. DEALERSHIP WANTS TO CHARGE $1,600.00 TO REPAIR.
Steering, Wheels, Nov 30, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 10 MPH AFTER THE FRONT PASSENGER SIDE TIRE BLEW OUT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND REPLACED THE TIRE, BUT THE STEERING WHEEL FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. THE VIN WAS UNAVAILABLE.
Steering, Traction control system, Nov 25, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCED TRACKING AND THE POWER STEERING WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, AN UNKNOWN TIRE WAS FLAT AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT AIR WAS ADDED TO THE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.