2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, May 30, 2015, crash
I WAS DRIVING HOME FROM WORK (70 OR SO MILES AWAY FROM WHERE I LIVE) AT ABOUT THE HALFWAY POINT I HEARD CAR DING AND A WARNING POPPED UP ON MY DASHBOARD SAYING "POWERSTEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" AND RIGHT AWAY I IMMEDIATELY COULD FEEL THE STEERING WHEEL BEING UNABLE TO TURN. I WAS GOING 50 MILES AN HOUR AND AS SOON AS THE WARNING POPPED UP MY STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. I WENT RIGHT INTO A FIELD AS THE ROAD TURNED INTO A CURVE AND THE STEERING WHEEL WAS TOO HARD TO TURN. I WENT OFF THE ROAD AND INTO A FIELD. NO AIR BAGS WENT OFF AND I SLAMMED MY HEAD INTO THE STEERING WHEEL. AFTER THE SHOCK OF WHAT HAPPENED I SHUT MY CAR OFF AND CALLED MY FIANC CRYING FREAKING OUT AS I WAS STILL ANOTHER 40 OR SO MILES AWAY FROM HOME. MY HEAD HURT BUT I DID NOT RELIEVE MEDICAL ATTENTION. HE TOLD ME TO CALM DOWN AND HE WOULD SEE IF THERE WAS ANYTHING ON THE INTERNET ABOUT THIS ISSUE WITH MY CAR. AND HE FOUND OUT IT IS AN ONGOING ISSUE WITH MANY PEOPLE. HE TOLD ME TO LEAVE MY CAR OFF FOR A WHILE AND TURN IT BACK ON. WHEN I DID THE POWERSTEERING WORKED AGAIN AND AFTER TAKING A FEW DEEP BREATHS I WAS ABLE TO GET OUT OF THE FIELD AND RICE THE REST OF THE WAY HOME WITHOUT ANY MORE INCIDENTS THAT DAY. 2 DAYS LATER ON MAY 12TH 2015 THE POWERSTEERING FAILED AGAIN AND HAS SINCE CONTINUED TO NOT WORK. I WAS INCHES AWAY FROM GOING INTO A GUARDRAIL AT 65 MPH BEFORE I SLAMMED ON THE BREAKS AND PULLED THE WHEEL TO THE LEFT AS HARD AS I COULD TO GET AWAY FROM THE GUARD RAIL, THANKFULLY THERE WAS NO CAR COMING IN THE LEFT LANE.
Steering, May 29, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER AND WAS UNABLE TO TURN CAUSING DAMAGE TO THE ELECTRIC MOTOR AND THE FRONT TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ELECTRIC MOTOR NEEDED TO BE REPROGRAMMED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN
Steering, May 28, 2015, crash
POWER STEERING WENT OUT WHILE HUSBAND WAS TURNING ONTO A NEIGHBORHOOD STREET RESULTING IN HITTING A PARKED VEHICLE ON APPROXIMATELY 8/5/2014. AS OF TODAY, 5/28/2015, POWER STEERING/VEHICLE HAS NOT BEEN REPAIRED AND HAS AGGRAVATED/CAUSED NECK INJURY TO WIFE FROM HAVING TO DRIVE WITHOUT POWER STEERING. WIFE IS CURRENTLY SEEING A NEUROSURGEON AS WELL AS PAIN MANAGEMENT FOR NECK PAIN, COMPRESSED SPINAL CORD, BULGING DISC, SPASMS. WIFE IS CURRENTLY WAITING ON EPIDERAL STEROID INJECTIONS. *TR
Steering, May 28, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SEIZED AND BECAME DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Steering, May 28, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND PROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Steering, May 28, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 4 MPH, THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,700.
Steering, May 28, 2015
CAR HAD A FLAT TIRE, THEN CHANGED TO THE SPARE AND STARTED TO DRIVE IT TO GET A NEW TIRE. ONCE I STARTED A DASHBOARD NOTIFICATION CAME UP "SERVICE ADVANCETRACK" AND THE POWER STEERING WAS GONE. THE VEHICLE WAS NEARLY IMPOSSIBLE TO TURN. A MECHANIC REPLACED THE RACK AND PINION AND RESET THE WARNING. A FEW DAYS LATER THE CAR ALERTED THE SAME WARNING AND STEERING ASSIST WAS GONE, MECHANIC RESET THE CODE AND THE POWER STEERING RETURNED. THEN 3 DAYS AGO, WITHOUT A FLAT TIRE OR ANY NOTICE THE POWER STEERING WENT OUT AGAIN MAKING THE CAR NEARLY IMPOSSIBLE TO DRIVE AGAIN.THIS TIME THE MECHANIC SAID THAT THE CODE COULD NOT BE RESET DUE TO A COMPONENT FAILURE.
Steering, May 28, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE PULLING INTO A DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Steering, May 27, 2015
I WAS PULLING OUT AT AN INTERSECTION AND THE POWER STEERING WENT OUT CAUSING ME TO HAVE TO DRIVE IT IN A DITCH. I WAS SO UPSET. IT ALMOST CAUSED ME TO HIT HEAD ON WITH ANOTHER VEHICLE. APPARENTLY LOTS OF PEOPLE ARE HAVING THIS PROBLEM AND IT SHOULD BE RECALLED. I AM SO UPSET.
Steering, Electronic stability control (ESC), May 26, 2015
MY VEHICLE'S POWER-STEERING GOT DISABLED OUT OF NOWHERE APPARENTLY I'M NOT THE ONLY ONE WITH THIS ISSUE, I GET AN ERROR ON THE DRIVER PANEL SAYING TO SERVICE POWER STEERING NOW.
Steering, May 26, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000.
Steering, Electrical system, May 26, 2015
MY POWER STEERING IS OUT IN MY CAR. IT SAYS POWER ASSET FAULT AND THEN IT WILL SAY SERVICE AUTOTRACK. I AM NOT THE ONLY ONE I HAVE LOOKED EVERYWHERE AND THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEMS THAT I'M HAVING. IT SHOULD BE RECALLED. I WILL TELL EVERYONE I KNOW NOT TO GET A FORD UNLESS THIS PROBLEM GETS RECALLED. I DON'T HAVE THE 2000 TO FIX MY CAR.
Steering, May 16, 2015
I WAS DRIVING AROUND A CURB DOING 55 MPH AND ALL THE SUDDEN THE STEERING WENT OUT. WAY BEYOND MANUAL STEERING, EXTREMELY HARD TO HANDLE. IT WENT OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT. I HAVE FOUND THIS IS A COMMON PROBLEM. THE ELECTRIC STEERING BOX IS A PROBLEM AND NOW I CAN BARELY DRIVE IT. MY WIFE HAS NO CHANCE OF USING THE VEHICLE.
Steering, Electrical system, May 13, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 25 MPH AND MAKING A LEFT TURN, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Steering, May 11, 2015
ELECTRIC POWER ASSISTED STEERING (EPAS) FAILED
Steering, Electronic stability control (ESC), May 9, 2015
I WAS TRAVELING DOWN THE HIGHWAY AROUND 60 MPH AND THE POWER ASSIST CHECK MESSAGE CAME ON. I STOPPED IN THE NEXT TOWN AND SHUT CAR OFF. WHEN I RESTARTED I SAID TO CHECK SYSTEM NOW AND HAD NO POWER STEERING WHATSOEVER. SINCE I WAS 1.5 HOURS FROM HOME I TRIED DRIVING FOR ABOUT 20 MILES AND DECIDED THAT WAS ENOUGH AS THERE WAS VERY LITTLE CONTROL OF CAR. ENDED UP HAVING SOMEONE COME PICK UP CAR A TRAILER IT HOME.
Steering, May 9, 2015
I TURN ON MY FORD FUSION 2010 ' I WAS LEAVING MY GARAGE IN A REVERSE MODE WHEN THE DIRECTION WHEEL STUCK NO OPPORTUNITY TO MOVE IN ANY DIRECTION, WAS STIFF ONE MESSAGE APPEARS ON MY FRONT DISPLAY POWER STERING ASSIT FAULT I PUT AGAIN MY CAR ON PARKING, TURNED OFF WAIT FOR 5 MINUTES AND RESTART THE CAR AGAIN, MESSAGE DISPLAYED WAS ERASED AND DIRECTION WHEEL RELEASED, I DON'T FEEL COMFORTABLE THAT THIS PROBLEM CAN HAPPENED AGAIN WHEN I AM DRIVING ON THE I-35 NORTH
Steering, May 1, 2015
DRIVING IN RURAL NEIGHBORHOOD. PULLING INTO DRIVEWAY SLIGHTLY DOWNHILL WHEN STEERING BECAME VERY DIFFICULT TO OPERATE. THANK GOODNESS NO CHILDREN WERE IN THE AREA AS USUAL. THIS STEERING ISSUE WILL BECOME A FATAL FLAW WITH THE FORD FUSION WHEN SOMEONE WITH LESS STRENGTH IS INVOLVED. LUCKY IT WAS A FULL GROWN MAN IN THE SEAT AND NOT MY DAUGHTER. THIS NEEDS RECALLED BEFORE WE LOSE A LIFE OVER PROFIT. AN OUNCE OF PREVENTION IS WORTH INJURY TO ANYONE. *TR
Steering, Apr 30, 2015
CAR WAS DRIVING FINE. WHEN I WAS LEAVING DESTINATION, I WAS BACKING OUT WARNING LIGHT CAME ON EPAS FAILURE LIGHT. POWER STEERING WAS OUT VERY HARD TO STEER. SHUT CAR OFF, RESTARTED CAR, LIGHT WAS STILL ON NO POWER STEERING ALSO ADVANCETRAKC LIGHT CAME ON. COULD HAVE WENT OUT AT ANY GIVEN TIME ALL AT ONCE. VERY EXPENSIVE TO FIX. *TR
Steering, Electronic stability control (ESC), Apr 26, 2015
ELECTRONIC POWER STEERING STOPPED WORKING AFTER HAVING STARTED THE CAR AND DRIVING OFF, MESSAGES THAT DISPLAYED ON DASHBOARD INCLUDE "SERVICE ADVANCETRAC" AND "POWER STEERING ASSIST FAULTY". *TR
Steering, Apr 25, 2015
VEHICLE WAS BEING DRIVEN APPROXIMATELY 45 MPH WHEN SUDDENLY THE POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER.THANKFULLY THERE WAS NOT AN ACCIDENT OR FATALITY FROM AN ACCIDENT. HAVE BEEN TOLD THE POWER STEERING CONTROL MODULE AND RACK WILL NEED TO BE REPLACED. THE ESTIMATE WAS $1500.00. THE VEHICLE IS OUTSIDE OF THE WARRANTY, SO I WILL HAVE TO FIGURE OUT HOW TO PAY FOR A SAFETY ITEM THAT FORD OBVIOUSLY KNOWS ABOUT. *TR
Steering, Apr 23, 2015
AS I WAS DRIVING DOWN A CITY STREET IN HEAVY TRAFFIC, THE POWER STEERING WENT COMPLETELY OUT. THE POWER STEERING ASSIST FAULT CAME ON AFTER THE INCIDENT. *TR
Steering, Electronic stability control (ESC), Apr 21, 2015
I WAS DRIVING ABOUT 25-30 MPH IN THE BUSY STREETS OF VAN NUYS CALIFORNIA, I HAD MY ENTIRE FAMILY IN THE CAR AS WE WERE GOING TO EAT DINNER. AS I APPROACHED THE PARKING LOT FROM THE STREET, THE "VEHICLE DYNAMIC CONTROL OFF INDICATOR LIGHT" TURNED ON, THEN IMMEDIATELY RIGHT AFTER A MESSAGE ON THE DASHBOARD POPPED UP AND READ "POWER STEERING NEED SERVICE". AS SOON AS I TRIED TO TURN INTO THE PARKING LOT THE POWER STEERING WENT OUT, I HAD TO USE ALL MY STRENGTH TO PULL THE STEERING WHEEL AND AVOID CRASHING INTO THE CARS EXITING THE PARKING LOT (THE CARS WERE WAITING TO MAKE A RIGHT, INTO THE MAIN STREET VAN NUYS BLVD). I CAN USUALLY MUSCLE A CAR WITHOUT POWER STEERING, IF IT WERE A TRADITIONAL OIL PUMP, BUT THE ELECTRICAL SYSTEM WAS ALMOST IMPOSSIBLE TO TURN. LUCKILY I MADE THE TURN WITHOUT INCIDENT OR INJURIES, BUT THIS IS DEFINITELY SOMETHING FORD HAS TO ADDRESS. THERE ARE MANY SITUATIONS I CAN IMAGINE WHERE THIS POWER STEERING FAILURE MAY LEAD TO PROPERTY LOSS, INJURY OR EVEN DEATH. THE POWER STEERING GAVE NO WARNING, I LOOKED UP HOW TO FIX THIS PROBLEM ONLINE, ONLY TO FIND THAT HUNDREDS OF PEOPLE HAD EXPERIENCED THE SAME EXACT PROBLEM, I ALSO NOTICED THAT ALL THEIR POSTS WERE WITHIN THE LAST MONTH, SO THIS PROBLEM IS NOT UNCOMMON. FORD MUST ADDRESS THIS PROBLEM ASAP IN ORDER TO AVOID INJURY OR DEATH, THEY SHOULD HAVE NOTICED THIS IN THE TESTING PHASE OF FUSION PRODUCTION. THANKFULLY MY FAMILY AND I ARE OK, BUT NOW I HAVE TO FIND A WAY TO WORK AND COME UP WITH $1800+ FOR REPAIRS. *TR
Steering, Apr 16, 2015
MY SON WAS DRIVING ME ON THE INTERSTATE AT ABOUT 70 MPH. WITHOUT ANY WARNING, THE POWER STEERING WENT OUT. I AM GLAD HE WAS DRIVING AS I HAD HEART SURGERY A WHILE BACK AND IT IS VERY DIFFICULT FOR ME TO DRIVE THIS CAR NOW. THERE IS ALSO NO WAY THAT MY WIFE CAN DRIVE IT. EVERY TIME I GET IN THE CAR, I PRAY THAT I DO NOT PULL SOMETHING IN MY CHEST BECAUSE IT IS VERY DIFFICULT TO STEER. I HAVE A $32000 CAR THAT IS A PIECE OF JUNK. I CALLED FORD AND THEY JUST AS WELL TO SAY TOUGH LUCK. THEY HAVE NO PLANS TO FIX IT. *TR
Steering, Engine, Apr 14, 2015
I WAS STOPPED AT A 3 WAY STOP. AS THE CAR STARTED MOVING I COULD NOT STEER THE CAR. WHEN I FINALLY STOPPED THE CAR I WAS PARTIALLY IN A SOMEONE'S YARD WITH A CULVERT AND TELEPHONE OR ELECTRIC POLE ONLY 2 OR 3 FEET FROM ME. I THOUGHT THE CAR HAD GONE DEAD. I TRIED TO CRANK THE CAR ONLY TO REALIZE IT WAS STILL RUNNING. I THEN PUT THE CAR INTO REVERSE AND BACKED OUT. THAT WAS WHEN I REALIZED THE STEERING WAS THE PROBLEM. THE ADVANCE TRACK SYSTEM THEN CAME ON. AFTER READING THE MANUAL I WAS HOPING THAT IT WAS DUE TO US HAVING PUT NEW TIRES ON THE WEEK BEFORE. WHEN WE TOOK THE CAR TO OUR MECHANIC HE SAID THAT FORD WOULD NOT SELL THE PART AND WE WOULD HAVE TO TAKE IT TO A FORD DEALER. NEEDLESS TO SAY IT IS COSTING $1700 TO REPAIR THIS. THERE WAS A NEW MOTOR PUT IN THE VEHICLE WHEN IT WAS 2 1/2 YEARS OLD. IT ALSO WENT OUT WITH NO WARNING WHATSOEVER AND FORD TOLD US THIS WAS THE SECOND CAR THEY HAD THIS HAPPEN TO. *TR