2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Dec 9, 2014
GOT IN MY CAR TO MAKE MY DRIVE HOME AND SERVICE POWER STEERING NOW LIGHT AND ADVANCE TRAC LIGHTS CAME ON. STOPPED AT A GAS STATION AND UPON RETURNING TO MY CAR I HAD NO POWER STEERING AND WAS FORCED TO DRIVE THE 35 MILE TRIP HOME. CALLED THE FORD DEALER BECAUSE I AM AWARE THAT THERE ARE RECALLS ON THE POWER STEERING FOR THESE FUSIONS BUT WAS ADVISED THAT MY FUSION IS NOT INCLUDED IN SAID RECALL. I BOUGHT THIS CAR TO HAVE A SAFE RELIABLE VEHICLE FOR MYSELF AND FAMILY AND AM QUICKLY REGRETTING IT! I DO NOT HAVE THE $2000+ DOLLARS THAT THE DEALER HAS QUOTED ME TO DIAGNOSE AND FIX THIS! AND I SHOULD NOT HAVE TO! FORD MADE THIS MISTAKE AND THEY NEED TO MAKE IT RIGHT! *TR
Steering, Dec 8, 2014
THE ADVANCETRAC STABILITY ENHANCEMENT SYSTEM'S SLIDING CAR ICON ILLUMINATED. I PULLED OVER ON A BUSY INTERSTATE AND ACCESSED THE OWNER MANUAL. THERE WAS NO CHIME OR OTHER SOUND ON THE VEHICLE. I READ ABOUT SEVERAL POTENTIAL PROBLEMS AND PROCEEDED THE REMAINING SIX MILES HOME. WHEN STARTING THE CAR AGAIN, I READ THE NEW MESSAGE, "POWER STEERING ASSIST FAULT," AND THE POWER STEERING DID FAULT, I HAD NO POWER STEERING. I MANAGED TO DRIVE HOME. ONCE HOME AFTER DANGEROUSLY MANEUVERING THERE WITH NO POWER STEERING THROUGH TRAFFIC, I READ THE OWNER MANUAL AGAIN TRYING TO FIGURE OUT WHAT WAS HAPPENING. I HAD JUST HAD MY VEHICLE SERVICED AT MY FORD DEALERSHIP 3,000 MILES BEFORE TODAY. THEY WERE SUPPOSED TO TOP OFF MY FLUID LEVELS. ONCE PARKED IN MY GARAGE, I TURNED MY ENGINE BACK ON AND NOW I GET THE MESSAGE, "SERVICE POWER STEERING NOW." AFTER REVIEWING THIS ONLINE, I SEE THAT NUMEROUS 2010 FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM PUTTING THEIR LIVES IN JEOPARDY YET FORD MOTOR COMPANY HAS NOT RECALLED THE VEHICLES TO PREVENT LOSS OF INNOCENT LIVES. THERE IS A CLASS ACTION SUIT CURRENTLY REGARDING THIS MATTER FILED. I WILL BE SEEING IF I CAN JOIN. *TR
Steering, Suspension, Power train, Dec 7, 2014
THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORMANCE EXIST. THIS VEHICLE WAS PURCHASED NEW FROM THE SAME DEALER THAT HAS SERVICED IT AND I WOULD LIKE TO CLAIM THIS AS A LEMON IN THE STATE OF FL WHILE STILL UNDER THE FACTORY POWER TRAIN WARRANTY. *TR
Steering, Dec 6, 2014
AS I WAS DRIVING ON MY WAY HOME AT ABOUT 30 MPH MY " SERVICE POWER STEERING/ADVANCE TRAC" WARNING POPPED UP. IMMEDIATELY I PULLED INTO A 7 ELEVEN TO CHECK IT OUT. I TURNED MY VEHICLE OFF AND BACK ON AND THE POWER STEERING WAS COMPLETELY GONE. I ALSO NOTICED MY FRONT PASSENGER TIRE WAS FLAT. I HAD MY VEHICLE TOWED TO THE LOCAL FORD WHO STATED THE ERROR MESSAGE SAID I NEED TO REPLACE MY TIRES. I ASKED WOULD THAT FIX THE ISSUE AND WAS TOLD I NEED TO GET THAT COMPLETE BEFORE THEY CAN TROUBLESHOOT MORE. CURRENTLY I HAVE NOT AUTHORIZED ANY WORK AND CHOSE TO PICK MY CAR UP. I'M SO DISAPPOINTED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. *TR
Steering, Electronic stability control (ESC), Dec 3, 2014
WE WERE PULLING OUT OF A PARKING LOT AND A WARNING CHIMED TO "SERVICE ADVANCETRAC" AND,SIMULTANEOUSLY, I LOST POWER STEERING WHILE TRYING TO TURN. WE CAME TO A RED LIGHT SO I TRIED SHUTTING THE CAR OFF. UPON RESTART, EVERYTHING APPEARED TO BE WORKING PROPERLY. HOWEVER WHILE DRIVING HOME THE WARNING CAME BACK ON, AND I CONTINUED TO LOSE POWER STEERING AT RANDOM TIMES. DRIVING AROUND CURVES WAS ESPECIALLY FRUSTRATING, SINCE I WOULD GO INTO THE CURVE WITHOUT POWER STEERING, AND IT WOULD SPORADICALLY RESUME FUNCTION, CAUSING ME TO RUN OFF THE ROAD TWICE. WE HAVE NOT DRIVEN THE CAR SINCE THEN. *JS
Steering, Electrical system, Tires, Wheels, Nov 24, 2014
WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SPARE TIRE ON AND WHEN I BEGAN TO PULL AWAY, I REALIZED I HAD NO POWER STEERING. WARNING LIGHTS CAME ON IN SUCCESSION FOR LOW TIRE PRESSURE (STILL?), SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABOUT 40 MILES FROM HOME AND HAD TO DRIVE IN SLOW LANES AS STEERING WAS VERY DIFFICULT. I READ SOME MESSAGE BOARDS REGARDING AN INVESTIGATION INTO THIS ISSUE, BUT CAN'T FIND A COMMON SOLUTION THAT HAS WORKED. SOME SAY TO JUST TURN OFF AND RESTART, OTHERS ARE SAYING THEY SPEND $1500+. I AM WORRIED THAT I WILL SPEND THE MONEY AND THE PROBLEM MAY STILL EXIST AS IT SOUNDS LIKE MANY HAVE EXPERIENCED. I HAVE CLEANED THE BATTERY, DISCONNECTED IT AS SOME HAVE SAID ALSO. STILL THE SAME FOR NOW, WILL HAVE TO TAKE IT IN. *TR
Steering, Nov 23, 2014
POWER STEERING ASSIST WARNING LIGHT CAME ON AFTER STARTING ENGINE AND PULLING OUT OF A PARKING SPACE. STEERING WHEEL VERY HARD TO TURN, AND STEERING WAS IMPOSSIBLE. SHUT OFF THE ENGINE, AND RESTARTED. THE WARNING LIGHT WENT OFF, AND POWER STEERING ASSIST BEGAN WORKING AGAIN. *TR
Steering, Tires, Nov 21, 2014
THE SERVICE ADVANCED AUTO TRACTION,SERVICE POWER STEERING AND LOW TIRE PRESSURE ALARMS ALL CAME SAME TIME AND UNABLE TO TURN STEERING ALL OF SUDDEN.THE PRESSURE ON TIRE WAS GOOD BUT STILL SHOWING LOW TIRE PRESSURE. *TR
Steering, Nov 21, 2014
THE CAR GAVE NO WARNING AND AS I PULLED OUT OF GAS STATION THE POWER STEERING WENT OUT. I WAS UNABLE TO TURN STEERING WALL AT ALL AND HAD I BEEN IN TRAFFIC I WOULD HAVE BEEN IN ACCIDENT. *TR
Steering, Nov 21, 2014
POWER STEERING SYSTEM WENT OUT WHILE DRIVING ATTEMPTING TO MAKE A RIGHT TURN AND IT LOCKED UP. *TR
Steering, Nov 19, 2014
WE PURCHASED THIS CAR IN 2011 AND IT HAS BEEN FINE UNTIL TODAY. I BROUGHT MY SON HOME FROM SCHOOL THIS AFTERNOON AND DID NOT NOTICE ANY ISSUES WHATSOEVER, BUT A FEW HOURS LATER WHEN WE PULLED OUT OF THE DRIVEWAY TO GO TO DINNER THE STEERING WHEEL WAS EXTREMELY STIFF, WE STARTED GETTING PROBLEM NOTIFICATIONS ON THE CONSOLE AND THE ENTIRE DRIVE WAS ALMOST IMPOSSIBLE TO TURN LIKE WE NEEDED IT TO. THE STEERING WHEEL FOUGHT AGAINST ME THE WHOLE TIME - IT WAS STIFF AND FELT LIKE THE POWER STEERING WAS OUT. IT SOUNDED LIKE ALMOST SCRAPING COMING FROM THE RIGHT SIDE OF THE CAR. WHEN WE GOT HOME TO CHECK IT OUT WE REALIZED THAT WE DIDN'T KNOW HOW TO HANDLE FIXING THE PROBLEM AS THERE WAS NO RESERVOIR THAT WE COULD FIND, SO WE STARTED GOOGLING TO FIND SIMILAR CIRCUMSTANCES AND WHAT WAS DONE TO CORRECT IT. EVERYTHING WE HAVE READ SAYS THE SAME THING, AND WE EVENTUALLY WERE LED HERE AFTER READING THAT THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. WE ARE EXTREMELY WORRIED AS THIS IS OUR FAMILY CAR AND DON'T KNOW WHAT TO DO AT THIS POINT. *TR
Steering, Nov 18, 2014
I STARTED MY FUSION WAS MAKING A TURN OUT OF MY DRIVE WAY AND THE ADVANCE TRAC LIGHT CAME ON THE DASH THEN IN THE MESSAGE CENTER IT SAID SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW. I LOST ALL POWER STEERING AND CAR STARTED PULLING HARD TO THE RIGHT. THIS OCCURRED ON THURSDAY I TOOK MY CAR TO THE DEALER THE NEXT MONDAY. NOW COSTING ME $1750 TO REPLACE THE STEERING RACK. *TR
Steering, Suspension, Electronic stability control (ESC), Nov 18, 2014
I WAS DRIVING AT ABOUT 25-30 MILES PER HOUR AND GOT A FLAT TIRE. I STOPPED THE CAR AND CHANGED THE TIRE, BUT ONCE I STARTED DRIVING THE CAUTION ALARM CAME ON AND STARTED FLASHING THAT THE "ELECTRIC POWER ASSISTED STEERING" MALFUNCTIONED. IT BECAME DIFFICULT TO STEER THE CAR. I ALMOST RAN OFF THE ROAD INTO A DRAINAGE CANAL TRYING TO MAKE A TURN. *TR
Steering, Nov 18, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED, THE SERVICE TRACTION LIGHT ILLUMINATED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Nov 18, 2014
ELECTRONIC POWER STEERING ASSIST SYSTEM FAILURE. SERVICE POWER STEERING NOW, AND SERVICE ADVANCE TRAC MESSAGE APPEARED IN MESSAGE CENTER, AND CAR BECAME NEARLY IMPOSSIBLE TO STEER. WAS IN EARLY MORNING RUSH HOUR TRAFFIC, VERY SCARY SITUATION. AS A 195LB MALE IN FAIRLY GOOD PHYSICAL CONDITION, CAR HAD NO POWER STEERING, AND I STRUGGLED TO STEER, NARROWLY AVOIDING COLLIDING WITH ANOTHER VEHICLE WHEN I ATTEMPTED A TURN. WAS NEAR SERVICE CENTER THAT WORKS ON OUR COMPANY TRUCKS, WAS ABLE TO GET IT THERE. TECHNICIAN/SHOP OWNER PUT CAR ON HIS COMPUTER, CLEARED ERROR CODES RELATED TO POWER STEERING, AS HIS DIAGNOSTIC COMPUTER SHOWED NO MALFUNCTION IN POWER STEERING ASSIST SYSTEM. STEERING RETURNED TO NORMAL, I LEFT HIS SHOP, WITH NO REAL STEERING ISSUES....UNTIL 10/28/2014. SAME EXACT THING HAPPENED AGAIN WHILE I WAS DRIVING THE FUSION. MESSAGES APPEARED, POWER ASSIST FAILED, MAKING CAR DIFFICULT TO STEER. RETURNED IT TO SAME SERVICE CENTER, CODES AGAIN CLEARED, STEERING RETURNED TO NORMAL. POWER STEERING ASSIST SYSTEM FAILED AGAIN ON 11/12/2014, WHILE I WAS DRIVING IN TRAFFIC. MY WIFE, WHO IS BARELY 5 FEET TALL, AND WEIGHS 125LBS, DRIVES THIS VEHICLE OFTEN AS WELL, AND WOULD DEFINITELY NOT BE ABLE TO STEER THE CAR IN THE EVENT THE POWER STEERING FAILED WHILE SHE WAS OPERATING THE CAR. SHE WOULD PROBABLY HURT(IF NOT KILL) HERSELF, AND POSSIBLY OTHERS, AND THIS THOUGHT HORRIFIES ME! IT IS MY UNDERSTANDING THAT FORD HAS ISSUED NO RECALL ON THIS PART, ALTHOUGH I AM FURTHER AWARE OF THOUSANDS OF COMPLAINTS VERY SIMILAR TO MINE. THE FACT THAT FORD HAS SEEMINGLY "DUG THEIR HEELS IN" AND WILL NOT OWN UP TO MAKING A DEFECTIVE PART, AND THUS FAR HAS SHOWN NO WILLINGNESS TO RIGHT THIS WRONG, TELLS ME THAT THEY HAVE ZERO REGARD FOR HUMAN LIFE! FORD IS APPARENTLY OKAY WITH PUTTING OWNERS OF THEIR VEHICLES WITH THIS PROBLEM AT EXTREME PERIL! FORD SHOULD BE HELD ACCOUNTABLE! *TR
Steering, Nov 17, 2014
SATURDAY NIGHT I WAS DRIVING HOME FROM THE GYM WITH CHILDREN IN MY CAR. THE ROADS ARE SNOWY/ICY AND I WAS DRIVING BETWEEN 50-55MPH (ON STRAIGHT ROADS, THANKFULLY) WHEN ALL OF A SUDDEN MY LIGHT CAME ON TO "SERVICE POWER STEERING NOW" AND THE ADVANCE TRACK LIGHT CAME ON, NO WARNING AS SOON AS THOSE LIGHTS CAME ON I LOST POWER STEERING COMPLETELY. ON ICY ROADS. I THANK GOD I WAS NOT IN RUSH HOUR, OMG I CAN ONLY IMAGINE! THANKFULLY GIVEN I'VE DRIVEN FOR MANY YEARS WITH AN EXCELLENT RECORD, I WAS ABLE TO HANDLE THE CAR AND GET US TO SAFETY. IT WAS EXTREMELY HARD AND SO DARN DANGEROUS GIVEN I WAS ON SLIPPERY ROADS THE MOMENT MY POWER STEERING WENT OUT.. AGAIN NO WARNING, IT ALL HAPPENED IMMEDIATELY! *TR
Steering, Nov 17, 2014, crash
WHILE DRIVING THE POWER STEERING FAILED AND I COULD NOT TURN AS A RESULT I HIT THE PERSON IN FRONT OF ME HOWEVER NO DAMAGE WAS DONE TO THEIR CAR. I TOOK TO THE FORD DEALERSHIP AND THEY SAID IT IS AN ELECTRICAL PROBLEM AND WILL COST ME $1800 TO FIX HOWEVER I'VE SEEN SEVERAL COMPLAINTS AND EVEN A CLASS ACTION LAWSUIT FILED AND ALSO A RECALL FOR THE "SEDANS" HAVE BEEN ISSUED BUT NOT FOR THE FORD FUSION. PLEASE HELP, THIS IS SO EXPENSIVE AND I LOVE MY CAR BUT THIS IS A SOFTWARE SYSTEM ERROR AND I'VE ONLY HAD MY CAR FOR A YEAR. *TR
Steering, Power train, Nov 13, 2014
SEVERAL INCIDENT OVER THE PAST TWO YEARS POWER STEERING WOULD DEFAULT, SERVICE ADVANCETRAC, POWER STEERING DEFAULT WOULD APPEAR ON DASH. I WOULD TURN CAR OFF AND TURN IT BACK ON THE POWER STEERING WOULD BE BACK ON. THIS HAPPENED ON MULTIPLE OCCASIONS. ON MAY 15TH I PARKED MY CAR. WENT TO CHURCH, CAME OUT OF CHURCH, MOVED MY CAR TO A DIFFERENT PARKING SPOT, TURNED CAR OFF. WHEN I RESTARTED IT THE POWER STEERING WENT OUT AND HAS BEEN EVER SINCE. I WAS QUOTED AT 1800 TO GET IT FIXED BY DEALERSHIP. *TR
Steering, Nov 13, 2014
WHEN STARTING THE VEHICLE THE 'SERVICE POWER STEERING NOW' WARNING WAS DISPLAYED FOLLOWED BY THE 'SERVICE ADVANCETRACK' WARNING. POWER STEERING WAS NOT FUNCTIONAL. *TR
Steering, Electronic stability control (ESC), Nov 11, 2014
AS I WAS GOING DOWN THE HIGHWAY, MY POWER STEERING FAILED. I WAS ALMOST UNABLE TO TURN INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD. THE MESSAGES ON THE DASH READ POWER STEERING FAULT AND SERVICE ADVANCE TRAC. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE TYPE OF CARS. THE REPLACEMENT PART IS $1400.00 PLUS LABOR. SOMETHING NEEDS TO BE DONE TO GET THIS RECALLED. *TR
Steering, Nov 10, 2014
I WAS DRIVING, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW LIGHT CAME ON. HAD IT TOWED TO DEALERSHIP, AND THEY WANT 1800 TO REPLACE RACK AND PINION. THE DEALERSHIP RE-SET THE COMPUTER AND NOW I AM DRIVING IT UNTIL IT COMES ON AGAIN, SEEING AS I DON'T HAVE 1800 TO SPEND. I HAVE RESEARCHED THIS, AND IT SEEMS SEVERAL PEOPLE HAVE HAD SIMILAR DIFFICULTIES! TIME FOR A RECALL! PLEASE! *TR
Steering, Nov 10, 2014
TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FRONT TIRE PRESSURE WAS LOW AND AIR WAS PLACED IN THE TIRES. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Steering, Nov 10, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING AND THE SERVICE STABILITRAC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Steering, Nov 6, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Steering, Power train, Electrical system, Nov 5, 2014
SHAME ON YOU FORD! HARD WORKING MIDDLE CLASS FAMILY PURCHASED A 2010 FORD FUSION FOR OUR SON TO USE WHILE HE'S IN COLLEGE. WHILE DRIVING THE CAR ON 1-95 THE CHECK ENGINE LIGHT CAME ON AND ALSO SERVICE POWER STEERING. THE STEERING WHEEL LOCKED AND THE CAR WAS IMPOSSIBLE TO DRIVE LUCKILY IT WAS A WEEK DAY SO WE WERE ABLE TO FIND A FORD DEALERSHIP. WELL THEY TOLD US IT WAS A EVAP PUMP $340, THEY RESET THE POWER STEERING SENSOR AND THOUGHT THEY FIXED IT. FEW DAYS LATER THE SAME THING HAPPENED AGAIN. ANOTHER MECHANIC TOLD US IT WAS UNEVEN TIRE PRESSURE THAT SET THE SENSORS OFF THE CAR DROVE FOR AN HOUR AND THE SENSORS WENT OFF AGAIN.THERE SHOULD BE A RECALL TOO MANY PEOPLE ARE HAVING THIS PROBLEM. THIS IS HORRIBLE FORD SO MANY FAMILY'S RELY ON YOUR CARS FOR THE SAFETY OF THEIR FAMILY! I WILL NEVER BUY FORD AGAIN! POWER STEERING WARNING MESSAGE AS THE FAILURE OCCURRED AGAIN . TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND NOW I WAS TOLD THE FRONT AXLE HAS TO BE REPLACED $2300. MONEY PIT!! THIS SHOULD NOT BE HAPPENING TO A 2010 CAR WITH 48000 MILES ON IT. *TR