2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Nov 4, 2014
GETTING AN ERROR THAT THE POWER STEERING HAS A FAILURE AND THAT ADVANCTRACK NEEDS TO BE SERVICED. THIS HAPPENED WHEN DRIVING, THANKFULLY I WAS ABLE TO PULL OVER AND GET THE VEHICLE TOWED. I HAVE NO CONTROL OF THE STEERING AND IT LOCKS THE STEERING WHEEL. WORRIED ABOUT GETTING IN AN ACCIDENT, I DON'T HAVE THE $2000 TO FIX IT. PLEASE INVESTIGATE THIS, IT'S ALL OVER THE WEB. *TR
Steering, Nov 4, 2014
WHEN TURNING THE STEERING WHEEL POWER STEERING MAKES A GRINDING TYPE NOISE AND THE WHEEL MUST BE TURNED MORE EXCESSIVELY THAN NORMAL TO COMPLETE THE TURN. *TR
Steering, Nov 3, 2014
I WAS DRIVING HOME ABOUT 3 MILES, WHAT A WARNING FLASH IN NY DASHBOARD, AUTOTRAC SERVICE,POWER STEERING SERVICE SOON. MADE IT HOME, WENT BACK INTO MY CAR 20 MINUTES LATER I HAD NO POWER STEERING AND MESSAGE NOW READS SERVICE AUTOTRAC, POWER STEERING FAILURE. TOOK IT TO A DEALER, THEY RAN A COMPUTER SCAN RESET IT TWICE SAID IT WOULD COST $1600 TO FIX COMPUTER WORKING AT THE MOMENT COULD GO OUT ANY TIME THIS PROBLEM NEEDS TO BE FIXED. I ALSO HAD A LOW TIRE WARNING FOR TWO DAYS BEFORE MAY BE RELATED TO THE PROBLEM. NEEDS A RECALL . *TR
Steering, Electronic stability control (ESC), Nov 3, 2014
SHORTLY AFTER STARTING THE CAR THE POWER STEERING SERVICE AND ADVANCE TRAK SERVICE ANNOUNCEMENTS CAME ON DASH. WE DROVE FOR ANOTHER 10-MIN AND THEN STOPPED THE CAR. WHEN WE RESTARTED THE CAR, WE HAD NO POWER STEERING AT ALL. POWERING OFF THE CAR AND TRYING TO RESTART HAS NOT RESTORED ANY POWER STEERING CAPABILITY AND THE ADVANCE TRAK AND POWER STEERING SERVICE WARNING DISPLAY CONSTANTLY NOW. THE CAR IS UNDRIVEABLE. *TR
Steering, Nov 3, 2014
WAS DRIVING IN VEHICLE, LOW TIRE PRESSURE LIGHT CAME ON DUE TO COLD WEATHER. BEFORE I HAD A CHANCE TO PUT AIR IN THE TIRE THE SERVICE POWER STEERING NOW AND ADVANCE TRACK SERVICE NOTIFICATIONS LIT UP AND LOST POWER STEERING. BEFORE THAT THERE WERE NO SIGNS OF ISSUES WITH EITHER THE ADVANCE TRACK OR POWER STEERING. INFLATED TIRES TO CORRECT PSI AND STILL HAVE LOST THE ADVANCE TRACK NOTIFICATION, BUT POWER STEERING STILL REMAINS. *TR
Steering, Nov 3, 2014
WAS DRIVING TO WORK AND SUDDENLY "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAK" LIGHTS CAME ON. STOPPED AT GAS STATION TO INSPECT CAR. GOT BACK IN CAR AND "SERVICE POWER STEERING NOW" LIGHT WAS ON AFTER RESTART. POWER STEERING COMPLETELY STOPPED WORKING. WAS ABLE TO GET IT BACK HOME WITH A LOT OF EFFORT. LUCKILY, I WAS ONLY A COUPLE OF MILES FROM HOME. *TR
Steering, Electronic stability control (ESC), Nov 1, 2014
DROVE 120+ MILES ON INTERSTATE, PARKED CAR FOR APPROXIMATELY 30 MINUTES. RESTARTED AND NOTICED WARNING LIGHT ON DASH, LATER DETERMINED IT WAS "ADVANCETRAC" LIGHT. DROVE 2 MILES AT 45 TO 50 MPH, CAR PULLED EXTREMELY HARD TO THE RIGHT. STOPPED AND CUT OFF CAR TO CHECK TIRES, THEY WERE OK BUT NOTICED ON DASH READOUT WAS "SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW." RESTARTED CAR AND HAD NO POWER STEERING. EXTREMELY HARD TO DRIVE BUT MANAGED TO GET TO FORD DEALERSHIP; THEY SAID THAT THE STEERING GEAR NEEDED REPLACING AT A COST OF $2,249.27. WAS OUT OF TOWN AND COULDN'T LEAVE IT OVER THE WEEKEND SO THEY RESET FAULT CODE AND I DROVE BACK HOME; POWER STEERING WORKED AND NO WARNING LIGHTS OR READOUT ON DASH. *TR
Steering, Oct 31, 2014
I WAS IN THE PARKING LOT OF A KROGER WHEN I TURNED MY CAR ON. THE "POWER STEERING ASSIST FAULT" LIGHT CAME ON AND I DIDN'T HAVE ANY POWER STEERING. TURNED THE CAR OFF. WAITED ABOUT 2 MIN AND STARTED THE CAR AGAIN. THE "POWER STEERING ASSIST FAULT" LIGHT CAME BACK ON AND I STILL DIDN'T HAVE POWER STEERING. I PULLED OUT OF MY PARKING SPOT AND MANAGED TO DRIVE IT ABOUT 1/2 MILE TO MY HOUSE. I PARKED THE CAR IN MY GARAGE OVER NIGHT. WENT TO START IT AGAIN ON FRIDAY OCTOBER 31ST AND THE "POWER STEERING ASSIST FAULT" CAME BACK ON AGAIN. I STILL DIDN'T HAVE POWER STEERING. IT IS SITTING IN MY GARAGE NOW BECAUSE I WILL NOT RISK MY LIFE OR MY FAMILIES LIFE KNOWING THIS CAR HAS A POWER STEERING ISSUE. CAN'T AFFORD TO PAY OVER $1,500.00 TO HAVE THIS ISSUE FIXED. *TR
Steering, Oct 30, 2014
I WAS DRIVING WITH MY DAUGHTER HOME FROM DOCTORS APPOINTMENT WHEN LIGHT CAME ON ABOUT ADVANCE TRAC AND THEN POWER STEERING NEEDS SERVICE. THE CAR WAS DRIVING FINE SO I THOUGHT I WOULD TAKE CARE OF IT IN THE MORNING SINCE IT WAS GOING ON 5P.M. WE STOPPED AT THE DOLLAR STORE ONE BLOCK FROM MY HOUSE AND WHEN WE STARTED THE CAR THE POWER STEERING NOTICE APPEARED AGAIN. I PUT THE CAR IN GEAR AND NOTICED THAT THE WHEEL WOULD NOT TURN EASILY. I MANAGED TO GET THE CAR HOME TO MY DRIVEWAY AND INVESTIGATED THIS PROBLEM ONLINE. I'M NOT PREPARED TO PAY $$$ FOR THIS REPAIR. FORD NEEDS TO ISSUE A RECALL ON THIS AND REIMBURSE EVERYONE WHO HAS PAID OUT OF POCKET FOR THIS PROBLEM. I AM NOW AFRAID TO DRIVE THIS CAR. *TR
Steering, Oct 29, 2014
I HAD JUST ADDED AIR TO MY TIRES. I STARTED MY CAR AND WAS PULLING OUT OF THE STATION, MY POWER STEERING SHUT DOWN AS I WAS PULLING OUT. I SHUT THE CAR OFF, RESTARTED AND THE POWER STEERING STILL DID NOT WORK. I BROUGHT IT STRAIGHT TO MOSSY FORD IN MISSIONBAY, SAN DIEGO, CALIFORNIA. THEY TOLD ME THERE WAS NO RECALL AND IT WOULD COST $1700 TO FIX. *TR
Steering, Oct 28, 2014
I WAS BACKING OUT OF MY DRIVE AND THE POWER STEERING ASSIST FAULT LIGHT WENT ON AND I HAD NO POWER STEERING. ON OCTOBER 14,2014 I AGAIN WAS BAKING OUT OF THE DRIVE WHEN THE POWER STEERING ASSIST FAULT LIGHT WENT ON AGAIN. THE LIGHT REMAINED ON AND I TOOK THE VEHICLE TO MY FORD DEALER SAID THE STEERING EPAS RACK AND THE CE GEAR ASSEMBLY NEEDED TO BE REPLACED. LUCKILY THIS FAILURE HAPPENED IN MY DRIVE AND NOT ON THE HIGHWAY. *TR
Steering, Oct 28, 2014
PULLED IN THE DRIVEWAY AT WHICH TIME VEHICLE LOST STEERING AND GAVE A FAULT OF "POWER STEERING ASSIST FAULT". THE HAD NO POWER STEERING AND RACK AND PINION HAD TO BE REPLACED. VERY UNSAFE! *TR
Steering, Electrical system, Oct 28, 2014
CHECK ENGINE LIGHT FIRST CAME ON 2 WEEKS AGO AND CAR STARTED PULLING HARD TO THE RIGHT SIDE, WHILE SHAKING BAD! TODAY AS I WAS DRIVING TO DEALER DOING 50MPH MY SERVICE POWER STEERING NOW AND ADVANCE TRAC MESSAGE CAME ON. LOST COMPLETE STEERING WHILE ON HIGHWAY WITH BABIES IN CAR! DEALER WILL NOT EVEN LOOK AT IT WITHOUT GETTING PAID FIRST. I GUESS THEY ARE WAITING FOR US TO GET HURT IN THEIR VEHICLE BEFORE ADMITTING TO THEIR FAULT! *TR
Steering, Oct 28, 2014
I WAS TRAVELING DOWN THE INTERSTATE IN THE LEFT LANE WHEN THE CAR BEGAN TO ALARM AND A WARNING MESSAGE APPEARED THAT STATED THERE WAS A POWER STEERING ASSIST FAILURE AND FOR THE VEHICLE TO BE SERVICED. THE STEERING IMMEDIATELY BECAME STIFF AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE ACROSS THREE LANES AND ONTO THE SHOULDER. THIS IS A SAFETY HAZARD. I HAD TWO SMALL CHILDREN IN THE VEHICLE AND DO NOT FEEL SAFE DRIVING THIS VEHICLE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE POWER STEERING RETURNS. THIS WAS THE FOURTH INCIDENT, THE FIRST TWO INCIDENCES WERE WHILE BACKING OUT OF PARKING SPOTS, THIRD INCIDENT WAS WHILE TRAVELING DOWN A TWO LANE ROAD AT 35 MPH. LAST INCIDENT WAS THE SCARIEST DUE TO THE RATE OF SPEED AT WHICH I WAS TRAVELING. DEALERSHIP SAYS THERE ARE NO TROUBLE CODES AND THEY CANNOT SERVICE A VEHICLE WITHOUT A CODE. *TR
Steering, Oct 27, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Steering, Electronic stability control (ESC), Oct 27, 2014
I HAD MY DAUGHTER AND 4 MONTH OLD GRANDSON WITH ME. WE DROVE 7 MILES TO TOWN TO GO TO GROCERY STORE WITH NO CAR TROUBLES. PARKED AND WENT INTO STORE UPON RETURNING AND STARTING MY VEHICLE IT STARTED DINGING AT ME AND I DIDN'T KNOW WHY UNTIL I TRIED TO PULL OUT AND HAD NO POWER STEERING. AT THIS POINT I NOTICED I HAD 2 MESSAGES "SERVICE ADVANCTRAC" AND "POWER STEERING ASSIST FAULT". I LOOKED UNDER THE HOOD FOR MY POWER STEERING FLUID ONLY TO DISCOVER THAT I HAD NONE AND THAT THE CAR HAD ELECTRONIC POWER STEERING. I SHUT THE CAR OFF AND RESTARTED BOTH MESSAGES WENT AWAY AND CAR RAN FINE. IN JULY IT HAPPENED AGAIN AND THIS TIME I WAS OUT OF STATE, 5 HRS FROM HOME, ON THE FREEWAY HEADING HOME WHEN I HAD TO PULL OFF AND SHUT THE CAR DOWN AND RESTART IT THEN I MADE IT HOME. IN SEPTEMBER IT HAPPENED AGAIN AND THIS TIME MY DAUGHTER HAD MY CAR COMING HOME FROM THE GROCERY STORE IN TOWN WITH HER 8 MONTH OLD SON COMING UP A HILL OUT OF TOWN LIMITS. SHE SHUT IT DOWN AND RESTARTED THEN MADE HOME. NOW ITS OCTOBER AND ON SUNDAY THE 26TH I DROVE TO TOWN FOR CHURCH WITH MY FOSTER SON AND THE CAR RAN FINE. WHEN I LEFT CHURCH I STARTED THE CAR AND BOTH MESSAGES APPEARED AGAIN BUT SHUTTING OFF THE CAR WOULD NOT FIX IT. I HAD TO DRIVE HOME WITH NO POWER STEERING. MY HUSBAND DISCONNECTED THE BATTERY FOR 1/2 HR AND THAT DIDN'T FIX IT EITHER. I HAVE BEEN RESEARCHING AND FOUND THAT THIS IS A PROBLEM IN THE 2010-2012 FORD FUSION AND ITS A COSTLY PROBLEM THAT I CANT PAY FOR SO NOW MY CAR HAS TO SIT AND I HAVE NO MEANS OF TRANSPORTATION, ESPECIALLY SINCE I LIVE IN THE COUNTRY WITH NO PUBLIC TRANSPORTATION. PLEASE HELP!! *TR
Steering, Oct 24, 2014
POWER STEERING AND ADVANCE TRAC WENT OUT OF VEHICLE WHILE TRAVELING AT APPROX 50MPH ALMOST RESULTING IN SEVERE ACCIDENT (RUNNING OFF ROAD INTO RAVINE ON A CURVE). *TR
Steering, Oct 23, 2014
I WAS TRYING TO COME HOME FROM A WEEKEND TRIP WITH MY FRIENDS. I TURNED THE FUSION ON AND THE POWER STEERING AND ADVANCETRAC WERE NOT WORKING. MANAGED TO RESET THE BATTERY AND GET HOME WITH POWER STEERING. WENT TO FORD AND THEY CHARGED ME OVER $2000 TO FIX IT AFTER IT STOPPED WORKING ABOUT 2 WEEKS AFTER THE INITIAL INCIDENT. *TR
Steering, Oct 23, 2014
WAS MERGING INTO TRAFFIC AND SUDDENLY LOST POWER STEERING, HAD TO MANUALLY STEER CAR INTO SAFE ARE. AFTER SHUTTING OFF AND RE STARTING THE CAR SEVERAL TIMES IT FINALLY STARTED WORKING AND I WAS ABLE TO CONTINUE HOME. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN AND I WAS TOLD RACK AND PINION NEEDS TO BE REPLACED AT AROUND 1500$. *TR
Steering, Oct 20, 2014
BACKING OUT OF MY GARAGE, I GOT JUST OUTSIDE THE DOOR AND WENT TO TURN WHEEL AND FOUND THAT IT WAS LOCKED UP, VERY HARD TO TURN. A WARNING MESSAGE CAME ON ABOUT STEERING FAULT. OWNERS MANUAL TOLD ME TO SHUT CAR OFF AND TURN ON AGAIN TO FIX THE PROBLEM. I IMMEDIATELY TOOK IT TO DEALERSHIP WHERE I WAS TOLD I HAD TO LEAVE IT FOR 3 DAYS AND HAD AN $1800 REPAIR TO REPLACE THE RACK & PINION. I NOW FIND THIS IS A COMMON PROBLEM IN THESE CARS UPON SEARCHING INTERNET. CAR IS NOT OLD ENOUGH TO WARRANT SUCH A COSTLY REPAIR AND I'M VERY GLAD I WASN'T ON FREEWAY, TRYING TO CHANGE LANES. I CONTACTED FORD AND WAS BASICALLY TOLD "TOO BAD". *TR
Steering, Oct 16, 2014
AFTER A ADVANCETRAC STEERING SERVICE WARNING, THE POWER STEERING FAILED COUPLED WITH A WARNING TO SERVICE POWER STEERING. THE FIRST INCIDENT WAS ON OR ABOUT JUNE 30TH. THE FORD DEALER REPLACED THE RACK AND PINION STEERING SYSTEM. SUBSEQUENTLY ON OCTOBER 11, 2014 AGAIN WHILE DRIVING AT LOW SPEED, THE ADVANCETRAC STEERING SYSTEM SERVICE WARNING MESSAGE APPEARED FOLLOWED BY A LOSS OF POWER STEERING AND A SERVICE POWER STEERING WARNING. THE DEALER IS NOW INDICATING THAT THE ADVANCETRAC AND/OR TIRE PRESSURE SENSORS MAY BE THE CAUSE OF THE ISSUE. THE CAR IS STILL IN THE REPAIR SHOP. *TR
Steering, Oct 15, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Steering, Oct 13, 2014
AS I WAS DRIVING DOWN THE ROAD, A MESSAGE APPEARED THAT SAID TO SERVICE POWER STEERING AND ADVANCETRAC. I MANAGED TO MAKE IT HOME, TURNED OFF THE CAR, RESTARTED IT, THE ERROR MESSAGE READ SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC NOW. WE WERE TRAVELING ABOUT 40MPH WHEN THE MESSAGE FIRST APPEARED AND I LOST POWER STEERING. *TR
Steering, Structure, Wheels, Oct 13, 2014, crash
WHEN TRAVELING HOME FROM WORK ON NOVEMBER 4TH, 2013. VEHICLE'S ADVANCETRAC SYSTEM FAILED.THIS MADE IT DIFFICULT TO TURN CAR AS IT MADE THE STEERING WHEEL VERY STIFF. THIS CAUSED AN ACCIDENT WHEN ENTERING A PARKING LOT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS NOTIFIED THAT THE VEHICLE JUST BECAME "OUT OF WARRANTY" AT 75,000 MILES. THE ESTIMATED COST OF REPAIR WAS $1762.00 HAVING THE VEHICLE WITHOUT ITS POWER STEERING HAS ALSO AFFECTED MY TIRES. WHICH NEEDED TO BE CONSTANTLY REPLACED. *TR
Steering, Oct 13, 2014
I BOUGHT THIS CAR NEW. IN 2010 I LOST POWER STEERING, AT LOW SPEED, SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY DID NOT FIX THE CAR AS THEY COULDN'T FIND AN ISSUE. ON THE FORTH OCCASION I LOST POWER STEERING AND THEY DECIDED TO REPLACE THE POWER STEERING RACK, WHICH WAS DONE UNDER WARRANTY. ON 10/11/2014 I AGAIN LOST POWER STEERING, AT LOW SPEED, AND NOW THE POWER STEERING RACK HAS TO BE REPLACED YET AGAIN. THE MILEAGE AT THE TIME OF THIS FAILURE WAS APPROXIMATELY 78,380 MILES. I UNDERSTAND AN INVESTIGATION HAS BEEN OPENED BY NHTSA REGARDING THIS MATTER AND I WOULD LIKE MY INFORMATION/EXPERIENCES ADDED. THIS TIME IT IS COSTING ME OVER $1,800.00. *TR