2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Electronic stability control (ESC), Sep 8, 2014
JUST PURCHASED USED 2010 FORD FUSION SE (6CYL). AFTER 2 DAYS OF DRIVING, WAS ON THE INTERSTATE DRIVING APPROXIMATELY 75 MPH AND THE ADVANCE TRAC LIGHT CAME ON. I NOTICED THE POWER STEERING WAS GETTING STIFF. SHORTLY AFTER A "SERVICE POWER STEERING" MESSAGE APPEARED AND IT WAS EXTREMELY DIFFICULT FOR ME TO CONTROL MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO AN EXIT AND TURNED OFF THE VEHICLE. AFTER ABOUT A MINUTE, I TURNED THE VEHICLE BACK ON.THE ADVANCE TRAC LIGHT SENSOR WAS OFF BUT THE MESSAGE APPEARS "SERVICE POWER STEERING NOW". THE STEERING WHEEL WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO DRIVE THE VEHICLE. THE DEALER I BOUGHT THIS VEHICLE FROM TOWED THE VEHICLE BACK TO THEIR LOT AND HAD THE PROBLEM DIAGNOSED. THEY WERE TOLD BY FORD THAT THE ELECTRIC POWER STEERING HAD TO BE "RESET". THEY "RESET" THE POWER STEERING, THE MESSAGE WAS CLEARED AND THE STEERING WAS GOOD. AFTER 2 WEEKS OF DRIVING, AGAIN I WAS ON THE SAME INTERSTATE GOING 75 MPH AND THE ADVANCE TRAC LIGHT APPEARED WITH THE MESSAGE "SERVICE POWER STEERING." LUCKILY, I WAS NEAR AN EXIT AND WAS ABLE TO SAFELY PARK MY VEHICLE AT A GAS STATION. THE DEALER AGAIN TOWED THE VEHICLE BACK TO THEIR SHOP AND IS WAITING TO FIGURE OUT WHAT TO DO. I FIND THIS EXTREMELY DANGEROUS AND I'M SURPRISED THAT A RECALL HASN'T BEEN MADE FOR THIS ISSUE ON THE FORD FUSIONS.IF YOU GOOGLE THE PROBLEM, YOU WILL SEE MULTIPLE FORUMS WITH PEOPLE COMPLAINING OF SAME ISSUE BUT ALL THE REPAIRS WERE DIFFERENT ON THEIR FORD FUSIONS. EITHER THE MODULE WAS REPLACED OR THE POWER STEERING RACK AND PINION WAS REPLACED. OF COURSE, NONE ARE WITHIN WARRANTY AND WERE PRETTY COSTLY.I SAW THAT A MASSIVE RECALL HAS BEEN MADE FOR THIS ISSUE IN THE FORD ESCAPES. I'M NOT SURE IF FORD IS WAITING FOR MULTIPLE FATALITIES TO OCCUR BEFORE THEY ADDRESS THIS ISSUE. I HOPE MY COMPLAINT HELPS.PLEASE FORD... ISSUE RECALL FOR THE FORD FUSIONS POWER STEERING! *TR
Steering, Electronic stability control (ESC), Sep 7, 2014
WHILE DRIVING UNDER NORMAL CONDITIONS, THE POWER STEERING SYSTEM SUDDENLY FAILED. MESSAGES STATING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AS WELL. GREAT DIFFICULTY TURNING ON THE WINDY ROAD WITH FOUR KIDS IN CAR. FOUND NUMEROUS COMPLAINTS ONLINE. SEE OTHER FORD VEHICLES WERE RECALLED FOR SAME PROBLEM. WHY NOT FUSIONS? *TR
Steering, Sep 5, 2014
WAS DRIVING TO WORK WHEN THE POWER STEERING FAILED ON A SIDE STREET WITH NO WARNING. I COULD NOT TURN THE VEHICLE AND ALMOST HIT ANOTHER VEHICLE AS I WAS TURNING INTO MY WORKPLACE. THE WARNING ON THE DASH MONITOR ADVISED "SERVICE POWER STEERING SOON" AND "SERVICE ADVANCETRAC SOON". VEHICLE ACTED NORMAL UPON RESTART AT THE END OF THE DAY THEN ON MY HOME DID IT AGAIN ON A VERY CURVY MOUNTAIN ROAD. I WAS BARELY ABLE TO MAINTAIN LANE CONTROL AND GET OFF THE ROAD. UPON RESEARCH OF THE ISSUE IT HAS BEEN CONFIRMED THAT FORD HAS HAD THOUSANDS OF COMPLAINTS OF THIS ISSUE AND NO RECALL HAS BEEN ISSUED FOR FUSIONS YET THE EXACT SAME ALL ELECTRIC STEERING IS USED IN OTHER MODELS THAT ARE RECALLED DUE TO EXTREMELY DANGEROUS DRIVING ISSUES. A FORD SERVICE MANAGER EXPLAINED TO ME THAT SYSTEM COULD COMPLETELY FAIL AT ANY MOMENT CAUSING A COMPLETE LOSS OF STEERING AND I NEEDED TO PARK THE VEHICLE UNTIL REPAIRED. HE ALSO ADVISED THEY SEE IT A LOT AND THE REPAIR COULD COST ABOUT $2000. MY CAR IS ONLY 4 YEARS OLD WITH 136,000 MILES ON IT. *TR
Steering, Sep 5, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN CAUSING THE CONTACT TO APPLY EXCESSIVE FORCE IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,540.
Steering, Aug 21, 2014
I WAS DRIVING TO WORK, I LIVE LESS THAN 5 MILES AWAY FROM MY WORK, AND I NOTICED THE LOW PRESSURE LIGHT CAME ON, I WENT ON TO WORK WHERE I DISCOVERED MY TIRE PICKED UP A NAIL. I CHANGED THE TIRE DURING A LUNCH BREAK AND DURING THAT BREAK AS I DROVE BACK TO WORK, THE SERVICE POWER STEERING NOW NOTIFICATION CAME ON AND THEN THE ADVANCE TRACK LIGHT CAME ON. IMMEDIATELY THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN LEFT OR RIGHT. I FEEL THIS ELECTRONIC POWER STEERING FAILURE IS A FAULTY PART. DIAGNOSIS FROM FORD STATES I NEED TO REPLACE THE PART DUE TO (FRICTION ELEMENTS DETECTED BY THE CONTROL MODULE) ($1700) I FEEL STUCK IN WHAT TO DO AS I FEEL NOTHING WAS WRONG EVER WITH MY POWER STEERING UNTIL THE LOW PRESSURE LIGHT APPEARED. FORD NEEDS TO RECALL THIS AS ITS DANGEROUS AND EXPENSIVE TO REPAIR. *TR
Steering, Aug 19, 2014
WHILE DRIVING BACK HOME TO CINCINNATI, OHIO FROM LEXINGTON, KENTUCKY AT APPROXIMATELY 60 MPH, MY STEERING WHEEL STIFFENED UP. I AM A SMALL FRAME WOMAN AND IT WAS ALMOST UNREAL FOR ME TO GUIDE MYSELF TO SAFETY. I FRANTICALLY JUMPED OUT OF MY CAR BECAUSE I SAW MY WHOLE LIFE FLASH BEFORE MY EYES. I CALLED A FRIEND OF MINES WHO CAME TO GET ME AND MY CAR AND TOOK IT TO A REPAIR SHOP. THEY QUOTED A PRICE OF $2200 FOR RACK AND PINION. A FOUR YEAR OLD CAR SHOULD NOT BE COSTING ME THIS AMOUNT OF MONEY SO SOON ESPECIALLY AFTER READING THESE FORUMS AND SEEING THAT THIS HAS BEEN A PROBLEM FOR A WHILE. WHY HASN'T A RECALL BEEN MADE FOR THIS DEADLY, LIFE-THREATENING PROBLEM? I HAVE A FIVE YEAR OLD DAUGHTER. WHAT IF SHE WAS IN THE CAR WITH ME?!!! THANK GOD SHE WASN'T. *TR
Steering, Aug 14, 2014
THE CAR RAN OK THIS MORNING. I DROVE FOR ABOUT 10 MINUTES WITHOUT ISSUES. THEN I SAW A MESSAGE INDICATING "SERVICE ADVANCETRAC" ON THE CONSOLE AND IT WENT OFF BY ITSELF A FEW SECONDS LATER. THE SAME INDICATOR CAME BACK AGAIN AND STAYED ON FOR SOME TIME. I RESET THE INDICATOR AND KEPT DRIVING. I DID NOT NOTICE ANY ISSUES WITH DRIVING THEN. ABOUT 20 MINUTES LATER, THE CONSOLE READ "POWER STEERING ASSIST FAULT" AND RIGHT AWAY THE STEERING GOT VERY TIGHT. STEERING WAS OK UNTIL THEN. I DO NOT RECALL THE "POWER STEERING ASSIST FAULT" INDICATOR GOING OFF WITH A TURN AS SUCH. IT WAS ON A STRAIGHT ROAD. I PULLED OVER AND KILLED THE ENGINE POWER, OPENED THE DOOR AND STARTED THE ENGINE UP AGAIN IN ABOUT 5 SECONDS. THE INDICATOR WAS GONE AND THE STEERING WAS NORMAL. I STARTED DRIVING AND WHEN I MADE A LEFT TURN, THE INDICATOR CAME BACK AGAIN AND STEERING FELT VERY STIFF. WHEN THE STEERING GETS STIFF, IT IS VERY DIFFICULT TO TURN AND NEEDS A LOT OF MANUAL FORCE TO MAKE ANY TURNS OR MAKE SMALL CHANGES. *TR
Steering, Aug 13, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND RESTARTED. AN INDEPENDENT MECHANIC STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO A DEALER TO REPROGRAM THE COMPUTER AND REPAIR THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Steering, Electronic stability control (ESC), Aug 13, 2014
ELECTRONIC POWER STEERING FAILURE; NEVER WORKED AGAIN. THE CAR MAKES A LOUD POPPING/ CLICKING WHEN TURNING SHARPLY AT LOWER SPEEDS, ESPECIALLY WHEN TURNING RIGHT. *TR
Steering, Aug 11, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER AND THE POWER STEERING MOTOR WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE DEALER WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/7/14*CN UPDATED 3/25/2015 *JS
Steering, Aug 8, 2014
POWER STEERING ASSIST PROBLEM BEGAN TO DISPLAY, STOPPED FOR FUEL AND THE CAR BECAME ALMOST IMPOSSIBLE TO STEER... FORD "BAUGH" DEALERSHIP IN CLANTON, AL INTERPRETED THAT THE POWER STEERING MODULE WAS COMPLETELY OUT AND THE STEERING ASSIST FAILED. *TR
Steering, Electrical system, Aug 7, 2014
I WAS DRIVING HOME AND THE DOING ABOUT 45 MPH ON THE EXPRESS WAY APPROACHING THE EXIT RAMP THE POWER STEERING JUST WENT OUT. *TR
Steering, Aug 4, 2014
I WAS DRIVING AT SPEEDS AROUND 45 WHEN THE "ADVANCE TRACK" WARNING APPEARED, AT WHICH TIME I LOST POWER STEERING, THE DAY I BOUGHT THE CAR USED. IT'S HAPPENED A TOTAL OF AROUND10 TIMES WHILE DRIVING. ONCE WHILE I WAS TRAVELING AT HIGHWAY SPEEDS. IF THE CAR WAS TURNED OFF THEN BACK ON, IT WOULD CLEAR THE FAULT OUT. SINCE THIS HAS HAPPENED, THE CAR HAS SUFFERED A COMPLETE LOSS OF POWER STEERING. WHEN I TOOK THE CAR TO THE DEALER PRIOR TO THE COMPLETE LOSS OF POWER STEERING, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE, THERE FOR COULDN'T FIX ANYTHING UNDER WARRANTY. I HAVEN'T TAKEN THE CAR IN FOR REPAIR NOW BECAUSE THERE SHOULD BE A RECALL AND NOW IT'S NO LONGER COVERED UNDER WARRANTY. SO MANY PEOPLE ARE HAVING THE SAME ISSUE, IT SEEMS TO BE A PROBLEM WITH THE FUSION. IT'S DANGERS BECAUSE IT HAPPENS UNEXPECTEDLY AND SOMETIMES WHILE IN THE MIDDLE OF A TURN, LIKE WHAT HAS HAPPENED TO ME TWICE OUT OF THE 10 TIMES. I FEEL THAT THE FACT THAT I'M A COMMERCIAL DRIVER ONLY HELPED ME TO KNOW WHAT TO DO. NOT EVERYONE HAS THE SKILLS THAT I DO, SO IF THIS HAPPENED TO MY MOTHER-IN-LAW, IT WOULD MOST LIKELY RESULT IN A CRASH. *TR
Steering, Aug 2, 2014
COMPLETE LOSS OF POWER STEERING. NOT SAFE! *TR
Steering, Jul 29, 2014
RECEIVED "POWER STEERING ASSIST FAILURE" INTERMITTENT WARINGS LAST MONTH (JUNE) WHEN STARTING CAR. TOOK CAR TO DEALERSHIP, DIAGNOSTICS /TROUBLESHOOTING FAILED TO IDENTIFY PROBLEM. PROBLEM WAS CONSISTENTLY CLEARED BY TURNING OFF ENGINE AND RESTARTING. ON 28 JULY, POWER STEERING WAS LOST COMPLETELY DURING ENGINE START AND SUCCESSIVE RESTARTS FAILED TO CLEAR THE "POWER STEERING ASSIST FAILURE" FAULT. ALSO RECEIVED "SERVICE ADVANCE TRAC" WARNING. CAR WAS TOWED TO DEALERSHIP. DIAGNOSTICS DETERMINED THE ELECTRONIC STEERING RACK NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $2000! HAD CAR FOR LESS THAN THREE YEARS AND CAR ONLY HAD 78,000 ON IT. (FORD CERTIFIED PRE-OWNED MODEL.) VERY DISAPPOINTED WITH THIS CAR. WORST FORD CAR I'VE OWNED. CURSORY WEB SEARCHES ON THIS POWER STEERING PROBLEM REVEALS A MYRIAD OF OCCURRENCES FOR THE 2010 FUSION. THIS SUDDEN LOSS OF POWER STEERING REPRESENTS A SERIOUS SAFETY ISSUE. IT'S JUST A MATTER OF TIME BEFORE THIS RESULTS IN FATALITIES. NHTSA WEBSITE CURRENTLY INDICATES 120 COMPLAINTS REGARDING THE POWER STEERING FAILURE ON THE 2010 FORD FUSION (MORE THAN 10% OF ALL THE COMPLAINTS AGAINST THE CAR). WHY HASN'T THERE BEEN A RECALL OR TSB ISSUED FOR THIS PROBLEM? FORD EXPERIENCED A SIMILAR PROBLEM WITH THE ELECTRONIC POWER STEERING IN THE ESCAPE AND RECALLED OVER 1 MILLION CARS IN MAY. *JS
Steering, Jul 29, 2014
I WAS DRIVING TO WORK, ON A STRAIGHT STRETCH OF ROAD AT ABOUT 25 MILES AN HOUR, WHEN A "SERVICE ADVANCTRAC" WARNING LIGHT CAME ON, AS WELL AS A POWER STEERING FAULT. I LOST POWER STEERING AT THAT POINT. LUCKILY I WAS ABLE TO PULL OVER INTO A PARKING LOT, AND THEN I DROVE HOME WITH MY HAZARD LIGHTS ON. THE CAR WAS OUT OF WARRANTY SO WE TOOK IT TO A LOCAL SHOP, WHO LOOKED AT THE CODES AND THE CAR AND DIAGNOSED IT AS A FAULTY RACK AND PINION. THEY REPLACED THAT (AT A COST OF $1500) AND THE POWER STEERING NOW WORKS AGAIN, BUT I AM NOT COMFORTABLE DRIVING IT ANY LONGER. WHAT IF THIS HAPPENS AGAIN WHILE I AM TURNING OR MERGING ONTO A FREEWAY? SCARY, SCARY THOUGHT. THIS NEEDS TO BE ADDRESSED BY FORD AND A RECALL MADE. *JS
Steering, Electronic stability control (ESC), Jul 24, 2014
I WAS DRIVING ON A STATE ROAD AT A RATE OF APPROXIMATELY 55 MPH, AS I WAS SLOWING DOWN TO ENTER AN EXIT THE POWER STEERING FAILED AND I ALMOST CRASHED INTO THE CEMENT BARRIER AS THE STEERING WHEEL LOCKED UP AND WAS EXTREMELY DIFFICULT TO TURN. *TR
Steering, Vehicle speed control, Jul 23, 2014
POWER STEERING SUDDENLY FAILED WITH NO PRIOR WARNING WHILE IN REVERSE. ELECTRONIC POWER STEERING RACK FAILED AFTER ONLY 80K MILES ON CAR. PURCHASED NEW FROM FORD DEALER. 2ND MAJOR ISSUE WITH THIS CAR. THE FIRST WAS THE ELECTRONIC THROTTLE BODY. THIS YEAR AND MODEL HAVE SO MANY ISSUES. JUST A QUICK GOOGLE SEARCH WILL TELL YOU THAT. *TR
Steering, Jul 17, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND LOST POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AN HOUR LATER AND RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,800.
Steering, Jul 13, 2014
I WAS DRIVING ON A MAJOR ROAD WHEN THE POWER STEERING MAINTENANCE LIGHT CAME ON FOLLOWED BY THE AD TRACK MAINTENANCE ALERT. I PULLED INTO A GAS STATION AND TURNED OFF THE CAR FOR ABOUT 3 MIN. WHEN I TURNED THE CAR BACK ON THE LIGHT CHANGED TO POWER STEERING MAINTENANCE NOW AND I NO LONGER HAD ANY POWER STEERING. I WAS NOT ABLE TO TO DRIVE MY CAR SO MY HUSBAND HAD TO PICK ME UP AND DRIVE IT HOME. I READ THAT THERE ARE MANY PROBLEMS WITH THIS SYSTEM, BUT I NEVER RECEIVED A NOTICE FOR RECALL. *TR
Steering, Jul 2, 2014
ON THE HOME I WAS TURNING ONTO MY NEIGHBORHOOD STREET, AND AT A SUDDEN IT BECAME DIFFICULT TO TURN. I HAD TO FORCE MY STEERING WHEEL TO THE RIGHT AND COME TO A DRAMATIC STOP TO KEEP FROM GOING INTO THE HOUSE ON THE CORNER. THIS IS AN ON GOING PROBLEM AND I HAVE CALLED THE DEALERSHIP TO COMPLAIN AND WAS TOLD TO BRING THE CAR IN, BUT BECAUSE I DON'T HAVE THAT $100.00 FEE FOR THEM TO DIAGNOSE MY VEHICLE I HAD NO CHOICE BUT TO TURN AWAY. MY STEERING WHEEL HAS LOST POWER COUNTLESS OF TIMES AND MY LIFE IS IN DANGER. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I CANT AFFORD TO PURCHASE ANOTHER VEHICLE AT THE TIME....PLEASE PLEASE!!!! HELP I DON'T WANT TO DIE OR BE SERIOUSLY HURT!! *TR
Steering, Jun 23, 2014
THE STEERING ISSUE ON THE CAR HAPPENED ONLY TWO WEEKS AFTER I PURCHASED THE VEHICLE. CAR BECAME VERY DIFFICULT TO STEER, THOUGHT PERHAPS FOR SOME REASON THERE WAS NO FLUID IN IT. CAM TO LEARN THAT THIS CAR DOES NOT USE A POWER STEERING PUMP, RATHER IT HAS AN ELECTRIC MOTOR THAT ASSISTS THE STEERING. AFTER DOING SOME SEARCHES, I FOUND OUT THAT SEVERAL PEOPLE HAVE HAD THIS ISSUE. CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN TO HAVE IT CHECKED OUT, CAME TO LEARN THAT THE POWER STEERING RACK HAD TO BE REPLACED TO THE COST OF 1500.00... I AM BESIDE MYSELF AS I JUST BOUGHT THE CAR!!! THIS IS A RECALL ITEM, BASED ON ALL THE REPORTS OF PEOPLE HAVING THIS SAME ISSUE, FORD NEEDS TO STEP UP TO THE PLATE HERE AND REALIZE THEY HAVE A PROBLEM AND BAD DESIGN TO GET THESE COMPONENTS REPLACED OUT ON THESE CARS BEFORE SOMEONE SERIOUSLY GETS INJURED. THE CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS GOES OUT AND IF SOMEONE LIKE AN OLDER PERSON OR YOUNGER INEXPERIENCED DRIVER RUNS INTO THIS SITUATION THE PROBLEM IS GOING TO CAUSE SERIOUS INJURY... THE FAILURE HAPPENS WITHOUT ANY INDICATIONS. FORD RECALL THE PART AND FIX THESE CARS!!! *TR
Steering, Suspension, Electronic stability control (ESC), Jun 22, 2014
I WAS DRIVING 45MPH THEN SUDDENLY MY STEERING WHEEL STARTED GOING ALL OVER CAR LOST CONTROL AND STEERING WAS UNCONTROLLABLE AND REALLY HARD. I HAD TO DRIVE REALLY SLOW TO GET BACK HOME. *TR
Steering, Jun 21, 2014
WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST STEERING. I RECEIVED A DASH WARNING THAT I HAVE A POWER STEERING ASSIST ISSUE AND IT NEEDS TO BE SERVICED. I LUCKILY MADE IT TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF AND BACK ON AND I APPEARED TO HAVE MY STEERING BACK. I DROVE HOME AND MY HUSBAND FOLLOWED ME TO THE DEALERSHIP. THE DEALERSHIP LOOKED AT IT, PULLED SOME CODES BUT THEY COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD THAT IF IT HAPPENED AGAIN, I WOULD NEED TO "MANHANDLE IT" TO GET IT TO THE SIDE OF THE ROAD AND BRING IT BACK TO THE DEALERSHIP. I HAVE HAD THE SAME ISSUE TWICE TODAY, JUNE 21, 2014. IT IS AS THOUGH MY STEERING WHEEL IS LOCKED; IT IS VERY DIFFICULT TO MANHANDLE A LOCKED STEERING WHEEL. WE RESEARCHED FORD FUSION ISSUES AND THIS STEERING ISSUE SEEMS TO BE QUITE COMMON. STEERING IS PRETTY IMPORTANT: PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE GETS HURT, OR WORSE. *TR
Steering, Power train, Electrical system, Electronic stability control (ESC), Jun 11, 2014
I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR