2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Jan 27, 2014
THERE WAS A FLAT TIRE ON THE VEHICLE CAUSING THE EPS (ELECTRONIC POWER STEERING) TO HAVE A PROBLEM. WHEN THE TIRE WAS AIRED UP, THE ERROR ON THE POWER STEERING DID NOT GO AWAY. I HAVE READ FROM MANY ONLINE WEBSITES AND RESOURCES THAT THIS IS A VERY COMMON PROBLEM. DEALERSHIPS ACT LIKE THEY HAVE NEVER HEARD ABOUT IT, BUT IF YOU TYPE IN THE YEAR MAKE AND MODEL AND STEERING, IT PULLS MANY PAGES OF THE EXACT PROBLEM. I HAVE BEEN READING REPORTS FROM THESE SITES AND THEY ALL SAY IT IS SOMETHING ELSE WRONG WITH IT AND ALL THE DEALERSHIPS REPLACE SOMETHING DIFFERENT JUST TO MAKE MONEY. I HAVE TALKED TO MANY MECHANICS THAT ARE NOT ASSOCIATED WITH FORD AND IF THE CODE IS CLEARED FROM THE COMPUTER, OR RESET SO TO SPEAK, THE PROBLEM IS ERASED BUT THE DEALERSHIPS DON'T WANT TO DO THAT BECAUSE THAT IS HOW THEY MAKE MONEY. *TR
Steering, Electronic stability control (ESC), Jan 26, 2014
2010 FORD FUSION SEL V6 ENTERED VEHICLE FOR ERRAND. VEHICLE STARTED NORMALLY, HOWEVER AFTER SHORT DISTANCE POWER STEERING ALMOST LOCKED UP, INFO ON DASH STATED SERVICE POWER STEERING AND ADVANCE TRAK SYSTEMS NOW. HAVE REPLACED POWER STEERING RACK WITH NEW FORD PARTS. FIRST ONE LASTED FOUR WEEKS THEN TROUBLE MESSAGE ON DASH ACTIVATED. VEHICLE STILL DROVE NORMALLY. UPON PARKING AND RESTARTING STEERING WAS ALMOST LOCKED UP AGAIN. REPLACED RACK SECOND TIME. VEHICLE DROVE NORMALLY FOR TWO WEEKS THEN SYSTEM ACTED AS IT HAD BEFORE THE FIRST RACK WAS REPLACED. CURRENTLY VEHICLE IS STEERABLE FOR VERY STRONG PERSON BUT AVERAGE COULD NOT STEER VEHICLE. THIS ISSUE, WOULD WITHOUT DOUBT LEAD TO CRASH AND INJURY WERE IT TO OCCUR WHILE ON HIGHWAY. *TR
Steering, Electrical system, Jan 20, 2014
IN THE MIDDLE OF DRIVING APPROX 25MPH, SERVICE ADVANCETRAC LIGHT CAME ON AND THEN OFF VERY QUICKLY, THOUGHT MAYBE IT WAS AN ELECTRICAL GLITCH. ARRIVED AT DESTINATION 5 MINUTES LATER AND SHUT OFF CAR. A HALF AN HOUR LATER, WENT TO TURN ON CAR AND THE SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW LIGHTS WERE ON. WHEN I TRIED TO DRIVE THE CAR TO THE NEAREST GAS STATION, THE CAR WOULD BARELY MOVE AT ALL LET ALONE TURN. HAD TO PUT HAZARDS ON AND CONTINUE DRIVING WHILE ALMOST HITTING ABOUT 5 CARS DUE TO NO POWER STEERING. EXTREMELY DANGEROUS AND EXTREMELY COSTLY PROBLEM. AFTER HAVING THIS HAPPEN TO ME I HAVE BEEN RESEARCHING AND VERY MANY CASES OF THIS OCCURRED, I AM VERY SHOCKED THAT FORD HAS NOT ISSUED A RECALL FOR THE 2010 FUSIONS. *TR
Steering, Jan 20, 2014
DROVE TO WAL-MART AT AROUND 5 MINUTES AFTER DRIVING MY STEERING WENT OUT AND GOT A MESSAGE SAYING SERVICE POWER STEERING AND ADVANCED TRACK. A FRIEND OF MINE ALSO OWNS THE SAME VEHICLE AND HE ALSO EXPERIENCED THE SAME ISSUE. *TR
Steering, Jan 18, 2014
I WAS DRIVING OUT OF WORK ONE DAY GOING APPROX. 15MPH AND THE ADVANCE TRAC ERROR CAME UP ON THE DASH , I PULLED OVER , TURNED MY CAR OFF AND ON AGAIN AND SEEMED A LITTLE STIFF IN THE WHEEL,NOTING THAT THE SERVICE POWER STEERING NOW LIGHT POPPED ON.ON THE DASH IT SHOWED THE SLIPPERY SYMBOL THE SAME LIGHT YOU MAY GET ON ICED ROADS IN THE WINTER TIME, THAT NEVER WENT OFF. TO ME IT MAY HAVE BEEN A RESTART ISSUE, ABOUT 50FT DOWN THE ROAD THE STEERING WENT OUT AND 2 HOURS LATER IT WAS TOWED. I WENT TO A DEALER AND THEY SAID IT WOULD BE A $1700-$2000 REPAIR. I CONTACTED FORD AND LET THEM KNOW MY CIRCUMSTANCES WITH SOME HELP AT A DIFFERENT DEALER WITH LOWER LABOR AND PART PRICING , I WAS ABLE TO GET IT FIXED. ABOUT A WEEK AFTER THE REPAIR THE SAME ISSUE AND ERROR CAME UP ON THE DASH AND THE SAME RESULTS WITH THE STEERING WENT OUT, WENT TO THE DEALER , THEY SAW MUD UNDERNEATH OF COURSE BECAUSE I LIVE ON COUNTRY ROADS,REPLACED THE PART AGAIN AND SAID THIS TIME FORD WILL NEED TO SEE PICTURES IF A THIRD INCIDENT LIKE THIS HAPPENS AND TO MAKE SURE A FULL UNDER BODY WASH IS INITIATED TO REMOVE ANY DIRT. JUST THIS WEEK ON 1/22/2014, SAME ISSUE, SAME RESULTS FOR A THIRD TIME IT STARTED AS I WAS HEADING INTO WORK, I WENT TO THE DEALER AND HE TELLS ME THAT IT IS AN ANGLE SENSOR IN THE STEERING , IT WAS RE-CALIBRATED AND IF IT FAULTS AGAIN IT WILL NEED REPLACED. SO I QUESTION IF THE RACK AND PINION WERE FINE, WHY DID I HAVE THAT REPLACED IF IT WAS AN ANGLE SENSOR TO START OUT WITH. BECAUSE THIS ISSUE IS REOCCURRING AND I STRONGLY BELIEVE THAT THE RACK AND PINION WHICH WERE REPLACED TWICE IN A TWO WEEK SPAN OF EACHOTHER, AND NOW IT IS A SENSOR THAT I HAVE NEVER HEARD OF. *TR
Steering, Jan 16, 2014
THIS IS THE THIRD TIME MY POWER STEERING HAS GONE OUT. THE PART HAS BEEN REPLACED TWICE. I PAID 1600+ DOLLARS AND STILL IT MALFUNCTIONS. *TR
Steering, Jan 14, 2014
WHILE TRAVELING ON A SIDE ROAD, THE DIC STATED 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC', SHORTLY AFTER THE STEERING LOCKED UP AND IT DISPLAYED 'SERVICE POWER STEERING NOW'. LUCKILY I WASN'T MID TURN OR MY VEHICLE WOULD HAVE GONE OFF THE ROAD OR INTO ON COMING TRAFFIC. AFTER RESTARTING THE VEHICLE THERE WAS NO CHANGE IN THE CONDITION. MY OBD READER DISPLAYED CODES C1277 AND C1963. *TR
Steering, Jan 2, 2014
WHILE TRAVELING AT 45 MPH "SERVICE POWER STEERING" MESSAGE APPEARED ON MY DASH AND IMMEDIATELY I LOST ALL POWER STEERING. I WAS ABLE TO TURN INTO A PARKING LOT AND THERE ARE NO SIGNS OF A LEAK NOR IS THERE ANY INDICATION THAT THE PULLEY IS FROZEN. MY FAMILY WAS WITH ME AND IF THIS HAD HAPPENED WHILE MAKING A TURN WHEN I WASN'T ABLE TO ANTICIPATE NEEDING TO COMPENSATE FOR THE LACK OF POWER STEERING, OR IF MY WIFE WAS DRIVING, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. I BELIEVE THAT AFTER LOOKING AT MULTIPLE FORUMS AND DISCOVERING HUNDREDS OF SIMILAR SCENARIOS THAT THIS MODEL VEHICLE NEEDS TO BE RECALLED AND HAVE THE PROBLEM FIXED IMMEDIATELY. THIS IS A POTENTIALLY FATAL PROBLEM. *TR
Steering, Suspension, Electronic stability control (ESC), Dec 31, 2013
I WENT TO PICK UP MY CAR FROM THE FORD DEALERSHIP AFTER DROPPING IT OFF, AGAIN, ON FRIDAY, 12/27 TO FIX THE SAME EXACT ISSUE I BROUGHT IT IN FOR THE DAY BEFORE. THE STEERING GOT INCREDIBLY STIFF AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AS WELL AS THE "SERVICE ADVANCETRAC" LIGHT. THE FIRST TIME THEY REPLACED THE STEERING RACK. SECOND TIME THEY BLAMED THE WIRING. I BROUGHT THE CAR IN TODAY 12/31 BUT THEY WERE CLOSED SO I CAN'T WAIT TO SEE WHAT THEY ARE GOING TO TRY TO FIX WHEN THEY OPEN BACK UP ON JAN 2ND. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR FOR ALMOST A WEEK NOW AND I WONT BE ABLE TO ANY TIME SOON I FEEL. *TR
Steering, Dec 29, 2013
FIRST TIME THE POWER STEERING QUIT WHILE DRIVING AROUND TOWN AT 25MPH. "SERVICE POWERSTEERING" MESSAGE CAME UP AND THE POWER STEERING WAS WORKING AGAIN UPON TURNING OFF THE CAR AND RESTARTING IT. A FEW DAYS LATER THE POWER STEERING QUIT AND "SERVICE STEERING NOW" CAME UP ALONG WITH "ADVANCE TRAC DISABLED" AND NOW THE POWER STEERING QUIT COMPLETELY. STILL HAVE MANUAL STEERING WHICH WASN'T BAD ON CLASSIC CARS WITH HUGE STEERING WHEELS BUT MAKES IT DIFFICULT TO DRIVE WITH THE TINY WHEEL IN THE FUSION. QUICK SEARCH ON GOOGLE SHOWED ME THAT I WASN'T ALONE WITH THIS ISSUE AND THAN 100'S OF OTHERS HAVE/HAD THE SAME PROBLEM AND I'M LUCKY IT DIDN'T HAPPEN IN A PANIC SITUATION. *TR
Steering, Dec 27, 2013
WHILE DRIVING MY CAR 45 MPH, I GOT AN ERROR ON THE DASHBOARD SAYING, "SERVICE POWER STEERING NOW" AND "ADVANCE TRACK SYSTEM MALFUNCTION". AT THAT MOMENT, MY POWER STEERING WENT OUT AND I COULD HARDLY STEER THE CAR TO THE SIDE OF THE ROAD. I COULD NOT DRIVE THE VEHICLE BECAUSE IT WAS IMPOSSIBLE TO STEER. THIS IS A SAFETY HAZARD AND AS OF THIS DATE, THERE IS NO RECALL OR "BULLETIN" ON FILE AT THE DEALERSHIP. THIS COULD CAUSE A SERIOUS ACCIDENT IF SOMEONE IS NOT STRONG ENOUGH TO HANDLE THE CAR IF THIS HAPPENS. I'VE READ MANY POSTS ABOUT THIS PROBLEM ONLINE AND A FEW HAVE CAUSED ACCIDENTS. I FOUND A MECHANIC TO RESET THE POWER STEERING, BUT HE COULDN'T FIX THE PROBLEM BECAUSE THE COMPUTER NEEDS TO BE REPROGRAMMED AND ONLY A DEALER CAN DO THIS BECAUSE THE CODES NEEDED ARE PROPRIETARY AND FORD WON'T GIVE THEM OUT. I'M ALSO FILING A COMPLAINT WITH FORD ON THIS ISSUE, BUT DON'T EXPECT TO HEAR BACK FROM THEM. *TR
Steering, Dec 26, 2013
ON MONDAY 12/23/13 THE FUSION SHOWED A LOW TIRE PRESSURE MESSAGE AND THE STEERING WHEEL STARTED TO SHAKE SLIGHTLY WHEN I WAS DRIVING IN THE LOWER SPEEDS. WHEN WE STARTED THE CAR UP ON 12/26/13 AND PROCEEDED TO TAKE IT OUT OF THE GARAGE, THE POWER STEERING WAS NO LONGER WORKING. I'VE READ THAT THERE HAVE BEEN MANY OTHER FORD FUSION OWNERS THAT ARE EXPERIENCING THE SAME OR SIMILAR ISSUES WITH THE FORD FUSION OVER THE PAST FEW MONTHS. *TR
Steering, Electronic stability control (ESC), Dec 25, 2013
WHILE DRIVING ON A FREEWAY AT 65 MILES MY RIGHT FRONT TIRE WENT FLAT AND I LOST ALL POWER STEERING FUNCTION. THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" WARNINGS APPEARED. I IMMEDIATELY PULLED OVER AND INSTALLED THE SPARE. UPON RESTARTING THE CAR THE WARNINGS REMAINED AND I HAD NO POWER STEERING ASSIST AT ALL. IT IS ALMOST IMPOSSIBLE TO TURN A CORNER OR PULL INTO A PARKING SPACE. THE FORCE NEEDED TO TURN THE STEERING WHEEL IS UNBELIEVABLE. JUDGING BY THE COMPLAINTS FILED, AND THE VOLUME OF POSTS ON THE INTERNET, DATING BACK TO 2006, I FIND IT HARD TO BELIEVE THAT THIS ISSUE HAS NEVER BEEN ADDRESSED. THIS IS A VERY SERIOUS SAFETY ISSUE WHICH COULD MOST CERTAINLY RESULT IN ACCIDENTS AND POTENTIAL FATALITIES. *TR
Steering, Electronic stability control (ESC), Dec 23, 2013
UPON DRIVING DOWN A BUSY ROAD, OUT OF NO WHERE I LOST MY POWER STEERING, ALMOST COLLIDING INTO A POST, AND GOT A NOTIFICATION THAT MY ESC FAILED RIGHT AFTERWARDS. THE STEERING IS NOW REALLY STIFF AND REQUIRES A LOT OF FORCE TO TURN. I TRIED SEARCHING THE REASON WHY THIS HAPPENS ONLINE AND FOUND A TON OF SIMILAR IF NOT THE EXACT SAME SITUATION AS MINE. THIS IS UNSAFE!! *TR
Steering, Dec 17, 2013
I JUST PURCHASED MY 2010 FORD FUSION ON AUGUST 1, 2013. I BELIEVED THAT I WAS PURCHASING A GREAT CAR, HOWEVER, SLOWLY BUT SURELY I AM LEARNING THAT MY 2010 FORD FUSION HAS ISSUES ALONG WITH A NUMBER OF OTHER FORD FUSIONS SOLD IN THE STATES. ON SUNDAY, DECEMBER 15, 2013, I EXPERIENCED A FLAT TIRE. LUCKILY, A GAS STATION WAS LITERALLY ON THE CORNER, I PULLED INTO THE STATION AND FILLED THE FLAT TIRE WITH THE APPROPRIATE AMOUNT OF AIR. I GOT BACK IN MY CAR, STARTED IT AND PROCEEDED TO BACK OUT, MY MULTI-FUNCTION DISPLAY BEGIN TO FLASH "SERVICE POWER STEERING NOW", "ADVANCE TRAC", I HAD NO IDEA WHAT THIS MEANT UNTIL I BEGAN TO TURN THE STEERING WHEEL.... IT WAS EXTREMELY DIFFICULT TO DO SO. HOWEVER, I HAD NO CHOICE BUT TO TRY AND STEER IT. I MADE IT BACK HOME SAFELY AND ACCIDENT FREE RUNNING TO THE COMPUTER TO RESEARCH THIS SINCE THE FORD DEALERSHIP WAS CLOSED. I "GOOGLED" POWER STEERING FAILURE ON 2010 FORD FUSION AND THERE APPEARED A NUMBER OF COMPLAINTS FROM FUSION OWNERS. I THOUGHT THAT MAYBE THIS WAS A GOOD THING... PERHAPS THERE WAS A RECALL ON MY VEHICLE AND THIS WOULD BE A QUICK FIX OR REPAIR BY A FORD SERVICE DEPARTMENT. I CONTACTED THE FORD SERVICE DEPARTMENT TO INQUIRE ABOUT THIS ISSUE AND TO SEE IF THERE'S A RECALL AND A REPRESENTATIVE CONFIRMED THAT THERE IS ABSOLUTELY NO RECALL ON MY VEHICLE. I GREW INCREASINGLY FRUSTRATED BECAUSE AFTER READING ALL THE COMPLAINTS I COULDN'T FATHOM HOW NO ONE HAD RESEARCHED THIS ISSUE AND DEEMED IT A REPAIR/RECALL THAT FORD SHOULD TAKE CARE OF. I AM NOW SUBJECT TO A $116.00 DIAGNOSTIC CHARGE BY THE FORD SERVICE DEPARTMENT ALTHOUGH THE CAR IS ALREADY STATING WHAT THE ISSUE IS, AND I WILL STILL HAVE TO COME OUT OF POCKET FOR THE REPAIR, GOD ONLY KNOWS HOW MUCH THAT'LL BE. I SURELY HOPE THAT SOMEONE CAN ADD SOME INSIGHT TO THIS ISSUE AND HAZARD. *TR
Steering, Dec 14, 2013
THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING LIGHTS APPEARED AND SUDDENLY THE POWER STEERING WAS LOST . MY DAUGHTER WAS DRIVING THE VEHICLE AT THE TIME AND COULD NOT CONTROL THE STEERING. THIS CREATED A SUDDEN EMERGENCY AND DANGEROUS SITUATION. I'VE NOTED SEVERAL COMPLAINTS ABOUT THIS IN RESEARCHING SOLUTION TO PROBLEM, MOST SUGGEST SEVERAL THOUSAND $$ FOR REPAIRS. *TR
Steering, Dec 11, 2013
AFTER GETTING GAS MY WIFE AND I PULLED OUT INTO TRAFFIC AND MID TURN THE POWER STEERING WENT OUT. NO WARNING STUCK RIGHT IN THE LANE OF ON COMING TRAFFIC. *TR
Steering, Power train, Service brakes, Dec 11, 2013, crash
POWER STEERING FAILURE WHILE DRIVING. FORD ADVANCTRAK AWD FAILURE. TOTAL LOSS OF STABILITY/TRACTION CONTROL, ABS, AND STEERING. *TR
Steering, Dec 10, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,459. *TR
Steering, Nov 21, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED HE WAS DRIVING 55 MPH WHEN THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THE DEFECT WAS NOT REMEDIED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE MILEAGE WAS 43,850.
Steering, Nov 17, 2013
STEERING DASH LIGHT CAME ON. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING ASSIST WAS NOT WORKING ON RE-START. THE STEERING GEAR BOX WAS REPLACED AND THE PROBLEM HAPPENED AGAIN. THE CAR IS SHOWING CODES FOR TRANSMISSION AND ANTI-LOCK BRAKE COMPONENTS. WHEN THE CODES ARE CLEARED THE STEERING IS OK FOR A WHILE. *TR
Steering, Nov 12, 2013
I WAS DRIVING AT APPROXIMATELY 40MPH WHEN A "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGE CAME UP. AT THIS POINT, IT BECAME DIFFICULT TO STEER. I THEN PARKED MY VEHICLE, TURNED THE CAR OFF, AND BACK ON. THE MESSAGE WAS STILL THERE. I TOOK IT TO THE DEALERSHIP AND THEY MENTIONED THE POWER STEERING RACK NEEDED TO BE REPLACED. THE COST (PARTS AND LABOR) IS $1,830.73. THIS AN ABSURD COST THAT I HAVE TO INCUR BECAUSE I NOTICED MANY PEOPLE HAVE EXPERIENCED SOMETHING FAMILIAR. IN MANY CASES, IT SEEMS AS THOUGH THE SERVICE MESSAGE WENT AWAY WHEN THE CAR WAS RESTARTED MAKING IT SEEM LIKE A SENSOR ISSUE; HOWEVER, IN MY CASE, I'M BEING TOLD THAT THE RACK NEEDS TO BE REPLACED. *TR
Steering, Nov 12, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Steering, Oct 24, 2013
STARTED CAR AND SHIFTED TO DRIVE THEN IT CHIMED AND ADVANCETRAC SERVICE LIGHT AND POWERSTEERING FAILURE LIGHT CAME ON. HAD TO TURN KEY OFF AND RESTART TO GET IT OFF DISPLAY. *TR
Steering, Electronic stability control (ESC), Oct 8, 2013
WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD I GOT A WARNING CHIME WITH A MESSAGE: POWER STEERING FAILURE - SERVICE ADVANCETRAK. THE CAR BECOMES VERY DIFFICULT TO STEER!!! TRIED TO SHUT DOWN AND RESTART CAR. WILL NOT RESET. THIS HAPPENED ABOUT A YEAR AGO. FORD DEALER FOUND NOTHING WRONG, JUST CLEARED THE CODE AND IT WORKED AS NORMAL. VERY DANGEROUS ISSUE!! I HAVE BEEN LETTING MY DAUGHTER, WHO IS A NEW DRIVER, USE THIS CAR. I AM NOW RETHINKING IT, MIGHT HAVE TO SELL THE CAR AND BUY A SAFER CAR FOR HER. *TR