2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: steering
1,660 reports, newest first. Show all
Steering, Power train, Air bags, Sep 24, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY LOOSE, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000. UPDATED 10/29/13*LJ THE CONSUMER STATED THE WARNING LIGHT FOR THE THROTTLE BODY ILLUMINATED. THE THROTTLE BODY WAS REPAIRED BUT THE FAILURE RECURRED. THE AIR BAG LIGHT ILLUMINATES PERIODICALLY. UPDATED 10/30/2013 *JS
Steering, Sep 23, 2013
I WAS TRAVELING APPROXIMATELY 45MPH WHEN THE POWER STEERING SERVICE LIGHT CAME ON AND THE WHEEL BECAME DIFFICULT TO TURN. I HAD TO MOVE OVER ONTO THE BIKE LANE OUT OF THE WAY OF ONCOMING TRAFFIC AND CAME TO A COMPLETE STOP. I COULD NOT TURN INTO A PARKING LOT BECAUSE THE WHEEL WAS IN THE LOCK POSITION. I THEN TOWED MY VEHICLE TO MY HOUSE AND CALLED THE DEALERSHIP WHERE IT HAD BEEN PURCHASED. THEY LOOKED UP THE VIN AND STATED THAT THERE HAD NOT BEEN ANY RECALLS, BUT ACCORDING TO THE INTERNET SEVERAL 2010-2012 FORD FUSIONS HAVE HAD THIS PROBLEM.
Steering, Electrical system, Vehicle speed control, Sep 19, 2013
I RECENTLY PURCHASED THE VEHICLE USED WITH 43,000 MILES ON IT. IN ORDER TO GET THE VEHICLE REGISTERED IN MY STATE I HAD TO HAVE AN EMISSIONS TEST DONE. AT SOME POINT DURING THE TEST THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM DETECTED A FAULT THAT DISABLED THE POWER STEERING. WHEN I GOT BACK IN THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". I IMMEDIATELY TOOK THE CAR TO THE FORD DEALER WHERE THEY DIAGNOSED THE PROBLEM AS BEING AN INTERNAL ELECTRICAL ISSUE WITH THE EPS SYSTEM. THEY STATED THIS WASN'T AN ISSUE THAT COULD BE FIXED OTHER THEN REPLACING THE WHOLE POWER STEERING RACK. THE DEALER IS CHARGING $1,854.52 FOR THE JOB. I HAVE LOOKED UP THIS ISSUE ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE HAD THIS HAPPEN WHILE DRIVING. I WASN'T DRIVING THE CAR AT THE TIME BUT THE TEST DID INVOLVE DRIVING THE CAR ON A DYNAMOMETER UP TO SPEEDS OF AROUND 60 MPH. IF THE SYSTEM FAILED THEN, IT COULD HAVE HAPPENED AT ANYTIME. I DON'T UNDERSTAND WHY THE SYSTEM SHUTS OFF AUTOMATICALLY WHEN IT DETECTS AN ISSUE. DRIVING THE CAR, AND SUDDENLY LOOSING POWER STEERING IS A SCARY CONCEPT. THESE SYSTEMS SEEM TO BE UNRELIABLE AND PUT THE PASSENGERS AND OTHER VEHICLES AT RISK. WHEN READING IN THE OWNERS MANUAL ABOUT THESE ERROR CODES IT STATES THAT THE SYSTEM WILL SHUT OFF WHEN IT DETECTS A FAULT. BUT THIS IS NOT A "NORMAL" PROBLEM FOR CARS. WITH A HYDRAULIC SYSTEM THIS WOULD NEVER HAPPEN. *TR
Steering, Engine, Sep 13, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Steering, Sep 1, 2013
2ND TIME IT HAPPENED: WHILE DRIVING, ELECTRICAL POWER STEERING GEAR FAILED, STEERING WAS HARD TO TURN, DEALER RESET THE FAILURE (POWER STEERING ASSIST FAULT; SERVICE POWER STEERING NOW) AND STEERING WAS WORKING FINE AGAIN. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. THANKS *JS
Steering, Electronic stability control (ESC), Aug 31, 2013
TRAVELING DOWN THE STREET AT ABOUT 25-30 MPH WHEN THE CAR ALERTED US THAT THERE WAS A PROBLEM, MESSAGES READ SERVICE POWER STEERING NOW & SERVICE ADVTRAC. WE PULLED OVER AT THE NEXT BLOCK INTO A PARKING LOT, TURNED THE CAR OFF & LOOKED FOR THE POWER STEERING RESERVOIR. FOUND NONE, . TURNED THE CAR BACK ON AND HAD NO POWER STEERING. *JS
Steering, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 103056. THE VIN WAS NOT AVAILABLE.
Steering, Aug 27, 2013
STARTED INDICATED "POWER STEERING FAULT IN PARKING LOT. POWER STEERING INOPERATIVE. DASH BOARD. SHUT DOWN AND RESTARTED STEERING NOW FINE. *TR
Steering, Fuel system, Gasoline, Vehicle speed control, Aug 17, 2013
WE HAD JUST BOUGHT OUR 2010 FORD FUSION 10 DAYS PRIOR TO THIS INCIDENT. I HAD JUST PICKED UP MY CHILDREN FROM SCHOOL AND WHEN I WAS LEAVING THE SCHOOL PARKING LOT I HAD TOO COME TO A COMPLETE STOP (WHICH IS ON A DOWNWARD SLOPE) WHEN TRYING TO ACCELERATE THE CAR LOST ALL POWER AND HAD SHUT OFF, I HAD NO CONTROL OF COURSE AND ROLLED RIGHT IN FRONT OF AN ONCOMING SCHOOL BUS THAT WAS IN OTHER LANE. THE BUS HAD TO COME TO A COMPLETE STOP TO AVOID HITTING US. IT CRANKED RIGHT BACK UP BUT SEEMED A LITTLE SLUGGISH. MY LITTLE GIRL WAS SCREAMING FOR ME TO TURN (WHICH I WAS TRYING BUT COULD DO NOTHING) SHE WAS VERY UPSET AND CRYING. IT NEVER SHOWED ANY SIGN OF PROBLEMS BEFORE HAND. I CONTACTED THE DEALER WE PURCHASED IT FROM AND THEY SAID THEY COULD DO NOTHING IT WAS NOT A FORD DEALER IT WAS USED WHEN WE BOUGHT IT WITH 50000 MILES. I CONTACTED A FORD DEALERSHIP AND THEY SAID UNLESS IT SHOWED A SIGN THEY COULD DO NOTHING I HAVE TRIED OTHER MECHANICS AND NOTHING. WE DID HAVE THROTTLE BODY CHECKED AND IT WAS FINE. WE HAVE HAD SEVERAL INCIDENTS OF IT SHUTTING OFF WITH NO WARNING AND IT IS A REGULAR BASIS IT SEEMS TO NOT WANT TO GO WHEN I PRESS THE ACCELERATOR.IT SEEMS SLOW TO RESPOND. THE SHUTTING OFF OF THE CAR ONLY SEEMS TO HAPPEN WHEN IM TRYING TO TAKE OFF FROM A STOPPED POSITION THEN IT WILL DIE RIGHT AFTER IT STARTS GOING. THIS MAKES ME VERY NERVOUS AND NOT WANT TO GO ANYWHERE. WE HAVEN'T HAD IT LONG SO WE CANT GET RID OF IT DUE TO THE NEGATIVE WE HAVE IN THE CAR AND CANT AFFORD HIGHER PMT. I WILL NEVER GO WITH FORD AGAIN NOT SAYING THAT ALL ARE LIKE THIS, BUT ONE BAD APPLE CAN SPOIL THEM ALL FOR ME. *TR
Steering, Aug 13, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING CONTROL SOFTWARE WAS CORRUPT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS UNAVAILABLE.
Steering, Aug 12, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE ADVANCED TRAC AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Steering, Electronic stability control (ESC), Aug 9, 2013
ON MY DRIVE HOME FROM CHICAGO TO PONTIAC MI, I WAS JUST PAST HALFWAY HOME WHEN WITHOUT ANY WARNING MY CAR BEGAN BEEPING AT ME AND DISPLAYED THE FOLLOWING MESSAGES, SERVICE ADVANCETRAC, SERVICE POWER STEERING, SERVICE POWER STEERING NOW. SIMULTANEOUSLY I LOST ALL POWER STEERING HOWEVER, ITS NOT THE SAME AS LOSING POWER STEERING ON A NORMAL CAR OR DRIVING AN OLDER VEHICLE THAT WAS NEVER NORMALLY EQUIPPED WITH POWER STEERING. THE WHEEL BECAME LOCKED TO THE RIGHT AND THE CAR DARTED TO THE RIGHT TAKING ME ONTO THE SHOULDER OF THE EXPRESSWAY, I FOUGHT BACK PULLING THE WHEEL TO THE LEFT AS HARD AS I COULD. SUDDENLY I FELT A POPPING SENSATION AND THE CAR DARTED TO THE LEFT TAKING ME FROM THE RIGHT SHOULDER TO THE LEFT LANE. I AGAIN PULLED THE WHEEL IN THE OPPOSITE DIRECTION BUT THE WHEEL FELT LOCKED, SUDDENLY I FELT THAT FAMILIAR POPPING FEELING AND THE CAR DARTED OFF TO THE SHOULDER AGAIN. THIS SAME PROCESS WAS REPEATED UNTIL I COULD GET THE CAR STOPPED SAFELY. UPON TAKING THE CAR TO THE DEALERSHIP I WAS INFORMED THAT THERE WAS A SHORT IN THE ELECTRIC POWER STEERING AND WOULD NEED A NEW RACK AND PINION. I'VE NEVER REPORTED ANYTHING LIKE THIS BEFORE BUT I FELT IT MY CIVIL DUTY SINCE I'M CERTAIN A PERSON OF LESSER STRENGTH, LIKE MY FIANCE' WOULDN'T HAVE ACHIEVED THE SAME OUTCOME. *TR
Steering, Aug 3, 2013
I WAS DRIVING DOWN THE MAIN HIGHWAY IN OUR TOWN GOING AROUND 45 MPH WHEN THE CAR STARTED BEEPING AND AN ERROR MESSAGE APPEARED ON THE DASH SAYING THAT THERE WAS AN ERROR WITH THE POWER ASSIST. AT THAT POINT, I ATTEMPTED TO MOVE THE STEERING WHEEL AND VERIFIED THAT I HAD NO POWER STEERING. I WAS ABLE TO FINISH DRIVING HOME AND LEFT THE CAR IN THE GARAGE OVERNIGHT. WHEN WE STARTED THE CAR THE NEXT DAY, THE ERROR MESSAGE WAS GONE AND THE STEERING WHEEL TURNED FREELY. *TR
Steering, Jul 25, 2013
POWER STEERING WENT OUT WHILE DRIVING. TOOK IN TO A FORD DEALER FOR DIAGNOSTIC TEST, AND THE STEERING GEAR HAD GONE BAD. HAD TO HAVE IT REPLACED. *TR
Steering, Traction control system, Jul 20, 2013
WILL DRIVING DOWN INTERSTATE 64 IN KENTUCKY I HIT A ROUGH EXPANSION JOINT WHILE CROSSING A BRIDGE ENTERING INTO WEST VIRGINIA AFTERWARDS THE DASH WARNING LIGHTS LIT UP WITH TRACTION CONTROL LIGHT ON AND ALSO TELLING ME TO SERVICE POWER STEERING. I ALSO NOTICED A LOSS OF POWER AND COULD NOT GAIN ANY PRESSING DOWN ON THE ACCELERATOR PEDAL. I RELEASED THE PEDAL AND PRESSED DOWN AGAIN AND GAINED POWER BUT DID NOT HAVE ANY POWER STEERING. I EXITED AT THE FIST EXIT AND PULLED INTO A FUEL MART TO CHECK UNDER THE HOOD TO SEE IF I COULD FIND A PROBLEM TO WHICH I COULDN'T. THEN I HAD A FRIEND WHO IS A MECHANIC CHECK IT AND HE SAID FORD HAD A PROBLEM WITH POWER STEERING AND IT WAS A VERY COSTLY REPAIR BUT I COULD PROBABLY CONTINUE TO DRIVE IT LOCALLY BUT WITH CAUTION. MY ARMS HAVE INCREASED IN SIZE DUE TO THE MUSCLE NEEDED TO DEAL WITH THE HARD STEERING. WELL THE OTHER DAY THE STEERING WENT COMPLETELY OUT UPON INSPECTING IT WE FOUND THE TIE ROD END ON THE DRIVERS SIDE HAD CAME LOOSE AND WAS COMPLETELY STRIPPED OF THREADS TO WHICH IT ATTACHES TO THE STEERING ROD. WE REPLACED IT AND ALSO FOUND THE OTHER SIDE WAS LOOSE TO. WE NEED HELP NHTSA THIS IS A BIG SAFETY PROBLEM AND NOT JUST A LOCAL ONE, PLEASE ORDER A RECALL! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Jul 16, 2013
THE VEHICLE IS EQUIPPED WITH ELECTRIC POWER-ASSISTED STEERING (EPAS) THAT CONSTANTLY FAILS WHILE OPERATING THE VEHICLE AT ANY SPEED. IT IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THE POWER STEERING FAILS, IT IS HARD TO STEER AND CONTROL THE VEHICLE. SEVERAL BLOGS ARE DISCUSSING THIS ISSUE REGARDING THE SAME TYPE VEHICLE.
Steering, Electrical system, Jun 27, 2013
I WAS DRIVING ON A RESIDENTIAL STREET AND GOT A FLAT TIRE. AT THE SAME TIME I RECEIVED AN ERROR ABOUT THE POWER STEERING AND TO SERVICE THE ADVANCETRAC SYSTEM. I THOUGHT EVERYTHING WAS RELATED TO THE FLAT TIRE. I GOT THE TIRE REPLACED AND THE TIRE PRESSURE ERROR CLEARED BUT I STILL HAVE NO POWER STEERING. IWAS TOLD THAT THE TWO ISSUES WERE NOT RELATED AND THAT THE POWER STEERING IS COMPLETELY SEPARATE. I SEE MANY MANY MANY COMPLAINTS REGARDING THIS SAME PROBLEM WITH 2010-2011 FORD FUSIONS. THERE NEEDS TO BE A RECALL ASAP. NOTHING BROKE ON MY CAR AND THE FLUIDS ARE FINE SO THERE IS NO REASON FOR THIS ERROR AND FOR THE POWER STEERING TO STOP WORKING. *TR
Steering, Jun 17, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE AND THEY WERE UNABLE TO TURN THE STEERING WHEEL. WHEN THE FAILURE OCCURRED THE SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE DECREASED THE SPEED OF THE VEHICLE WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 41,000. *TR
Steering, Jun 10, 2013
THIS IS MY SECOND REPORT ON THE POWER STEERING RACK FAILURE. THIS LAST RACK (NUMBER 3) WAS ALSO A SALVAGE PART. LASTED SIX WEEKS, INSTALLED ON APRIL 26TH, 2013. FAILURE SEQUENCE IS THE SAME: SERVICE ADVANCE TRACK, SERVICE POWER STEERING, SHUTOFF CAR, SERVICE POWER STEERING NOW, NO POWER STEERING. PLEASE FIX THIS [XXX]. IT IS NOT SAFE OR RELIABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jun 3, 2013
AFTER HAVING STEERING RACK REPLACED AT A COST OF $2000, I HAD DRIVEN A TOTAL OF AROUND ABOUT 350-400, APPROX. 3 DAYS AFTER HAVING GOTTEN THE CAR BACK AND I GOT THE SAME WARNING SERVICE POWER STEERING, SERVICE ADVANCETRAC. I PARKED THE CAR IMMEDIATELY. AS SOON AS IT WAS TURNED BACK ON, THE POWER STEERING WAS GONE COMPLETELY. HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP. I THEN HAD TO RENT A CAR FOR ANOTHER WEEK WHILE ANOTHER STEERING RACK WAS PUT IN. THE SERVICE MANAGER AT MY DEALERSHIP SAID THAT AN ENGINEER AT FORD TOLD HIM THAT IT WAS A FAULTY COMPONENT IN THE STEERING RACK FOR THIS MODEL CAR. (STILL NO RECALL?) I GOT MY CAR BACK AFTER ANOTHER WEEK AND DROVE FOR ABOUT 250 MILES IN A TOTAL OF 4 DAYS WHEN THE WARNING LIGHT CAME BACK ON. I HAD TO HAVE IT TOWED AGAIN. ALL IN ALL, I HAVE OVER 3000 INVESTED IN THIS REPAIR. HAVE HAD MY CAR TOWED 3 TIMES IN 3 WEEKS. I AM SCARED TO PUT MY TODDLER IN THIS CAR. *TR
Steering, Power train, Electronic stability control (ESC), May 26, 2013
THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANEUVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? *TR ## VIN FAILED ##
Steering, Power train, Fuel/propulsion system, May 23, 2013
MY WIFE DRIVING A 2010 FORD FUSION WITH WAS DRIVING DOWN I 75 IN DETROIT AROUND 9:30 AM TO WORK, WHEN ALL SUDDEN THE ENGINE LOST POWER. THE MAINTENANCE LIGHT ( YELLOW WRENCH) STARTED BLINKING RAPIDLY. SHE COULD NOT ACCELERATE EVEN THOUGH IS WAS PRESSING THE ACCELERATOR PEDAL TO GROUND. THE ENGINE STARTED SHUDDERING AND SHAKING. MY WIFE MANAGED TO STEER THE VEHICLE TOWARDS THE EXIT ON THE HIGHWAY. DRIVERS BEHIND HER STARTED TO BRAKE AS HER VEHICLE STARTED TO SLOW DOWN. SHE MANAGED TO TAKE THE NEXT EXIT AND PULL IN GAS STATION WHERE SHE SHUT THE ENGINE OFF. AFTER ABOUT A 5 MIN SHE STARTED THE CAR. SHE DID NOT FIND ANY PROBLEM. SHE WENT HOME AND CALLED ME. AT HOME I PUT A CODE READER ON THE CAR AND FOUND IT HAD THE ERROR P2111. INVESTIGATING THIS FURTHER TELLS ME IT IS DUE TO FUEL INJECTION THROTTLE BODY. I CALLED THE DEALER HUNTINGTON FORD IN ROCHESTER HILLS, MI WHO WANTS ME TO BRING THE CAR FOR CHECKUP WITH SCANNER ( COSTS ABOUT $96). SINCE THE CAR HAS 58300 MILES ON IT IS NO LONGER COVERED BY FACTORY WARRANTY. I AM CONCERNED THIS IS A SERIOUS SAFETY DEFECT AND NEEDS TO BE COVERED UNDER WARRANTY. I DO SEE THERE A LOT OF PEOPLE WHO HAVE HAS THIS PROBLEM WITH 2010 FORD FUSIONS. *TR
Steering, May 13, 2013
I WAS DRIVING WHEN THE "SERVICE POWER STEERING" "SERVICE ADVANCETRAC" NOTICE CAME ON. I PARKED MY CAR AND WHEN I CRANKED IT BACK UP AN HOUR LATER, THE CAR WOULD NOT STEER. I COULD NOT MOVE THE STEERING WHEEL AT ALL. IT HAD TO BE TOWED TO DEALERSHIP AND UPON DIAGNOSIS WAS TOLD IT IS A BAD MODULE IN THE STEERING RACK, THUS HAVING TO REPLACE THE STEERING RACK! ALL IN WITH PARTS AND LABOR $ 2076. OUT OF POCKET EXPENSE.. *TR
Steering, May 11, 2013
I WAS DRIVING AND ALL OF A SUDDEN THE POWER STEERING WENT OUT. THEN I NOTICED IT READ " ADVANCED TRAC NEEDS SERVICE" AND " SERVICE POWER STEERING NOW." I HAD NO WARNING PRIOR TOO THIS. IT COST AT LEAST $100 JUST TO TAKE A LOOK AT IT AND FORD SERVICE DEPARTMENT SAYS IT MAY COST BETWEEN 200.00 TO 1000.00 + DOLLARS TO FIX IT. I NOTICED SEVERAL COMPLAINT ABOUT THIS AND I'M A LITTLE CONCERNED AND UPSET THAT THIS DOESN'T HAVE A RECALL BY NOW. *TR
Steering, May 5, 2013
THE ELECTRIC POWER STEERING ASSIST ON THE VEHICLE FAILED. THE CAR WAS VERY HARD TO STEER AND IT HAPPENED TWICE IN ONE DAY. I HAVE READ OF THE SAME PROBLEM ALL OVER THE INTERNET. FORD NEEDS TO FIX THIS PROBLEM AS I HAVE READ THEY ARE GOING TO EQUIP 90 PERCENT OF ALL VEHICLES WITH THIS TYPE OF POWER STEERING. *TR