2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Oct 19, 2024
Electronic Throttle Body Car lost power on busy, construction road Manufacturer issued secret warranty to owners and did not send out notice Multiple certified mechanics have inspected the vehicle Check engine, ABS, service advance trac, and power train lights were on and i am uncertain when they first came on
Electrical system, Vehicle speed control, Engine, Oct 16, 2024
Electronic throttle body failure My car lost power going 50 mph in road construction The car had a recall and extended warranty on it from 2014-2024, i was not notified Check engine light, drive shaft light, and service advance trac appeared a few weeks before the failure
Power train, Vehicle speed control, Service brakes, Aug 13, 2024
The Anti-Lock Brake System (ABS) malfunctioned causing the brakes to give out while I was driving the vehicle. Luckily I was on a residential street and I was able to safely pull over, but it could have caused a major accident had it not happened in that location. After taking it to two auto-shops, both concluded that it was a problem with the ABS system. There is an open recall for the 2010 Ford Fusion for the same exact issue (Recall number: 19S54), however it does not cover the Hybrid model, even though it is the same exact issue. In order to stop the vehicle, I need to press down on the brake pedal very very hard and use the emergency brake. It is not safe to drive, and it is a substantial and costly problem with the vehicle to repair. I would like my car to be part of that recall program, or at least be able to be recalled for this issue in which there is already an open recall, except not for my specific variety of the 2010 Ford Fusion. I have had to get my car towed several times in order to transport it, as again, it is not safe to drive!
Power train, Vehicle speed control, Fuel/propulsion system, Feb 12, 2024
While driving, the throttle body valve malfunctioned, causing the vehicle to rapidly lose power and go into an engine "safe mode." The check engine light appeared on the dash. I was luckily able to pull over to the side of the road. Restarting the vehicle cleared the error, but the issue continued to recur until I was able to get home. Luckily the sudden loss of power did not cause an incident, but as it occurred on the highway, a sudden drop in speed could have posed a safety risk, especially if it had occurred in inclement weather. There was a recall for the specific part that failed, but due to my model being a hybrid, it was not included even though it contained the exact faulty component. Speaking with Ford Customer Care confirmed this to be the case that my specific car was not included in the recall. I was able to order the replacement part myself and perform the repair. The error message that was thrown in the car's OBD system was: P2112 "Throttle Actuator Control System - Stuck Closed" The code was not saved in the module so it could only be read at the time the issue was actively occurring before the vehicle was turned off.
Vehicle speed control, Sep 26, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle went into Limp Mode and stalled with the check engine warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be properly diagnosed until the warning light was illuminated while diagnosing the vehicle. Additionally, the contact stated that he received a recall notice on the electronic throttle body and was concerned that while driving the vehicle would stall again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Vehicle speed control, Service brakes, Aug 24, 2022
While driving my 2010 Ford Fusion, on five separate occasions (two times less than a week apart) and over the last five months, while stopping for traffic lights, traffic or pedestrians the brake pedal travelled just inches from the floor and extra effort was needed in attempt to activate the brakes hoping to come to a complete stop. On two jarring instances collision was avoided only by swerving the vehicle to keep from hitting a wayward pedestrian and the other instance was with another vehicle backing out in a mall shopping center. On all five occasions there was an associated amber ABS light on the dash, a sudden drop in brake pressure and severely degraded to no braking power during application. The brake fluid reservoir is appropriately filled with the manufacturer specified DOT 3 brake fluid and there are no leaks in the system whatsoever. I’ve been told at the Ford dealership that my vehicle will not be able to be inspected or seen by appointment for a little over 2 months (late Oct 2022). I’ve contacted Ford’s customer service at 1-866-436-7332 and they stated that my VIN# is not included in the recall: 19S54. It’s apparent that my vehicle is experiencing all of the identical issues which prompted the Ford recall 19S54. Please assist so the Ford Fusion community can resolve this issue before another catastrophic event occurs.
Vehicle speed control, Jun 23, 2021
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and would not accelerate more than 40 mph. The accelerator pedal would go to the floorboard when depressed however, the vehicle would not accelerate. The contact was able to restart the vehicle as the failure occurred intermittently. The contact had a code reader reading with the failure code P112 - throttle actuator body control stuck closed. The dealer was made aware of the failure and informed the contact that he needed to pay for replacement of the throttle body and calibration. The vehicle was not diagnosed by the dealer nor repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls relating to the failure. The failure mileage was 144,866.
Power train, Vehicle speed control, Wheels, Feb 19, 2021
ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.
Air bags, Vehicle speed control, Engine, Dec 23, 2020, crash
ON DECEMBER 1ST I WAS DRIVING MY FORD FUSION 2 THE ACTUAL FORD DEALERSHIP TO GET A LOOK AT THEIR FIELD SERVICE ACTION THAT THEY HAD POSTED ON MY FORD APP. WHILE ON MY WAY I WAS STOPPED AT A LIGHT ON COLUMBIA DRIVE IN PORTLAND OREGON AND I HAD THOUGHT MY FOOT SLIPPED OFF THE BRAKE INITIALLY BUT ACTUALLY WOULD HAPPEN IF MY CAR HAD ACCELERATED AND TO THE GENTLEMAN IN FRONT OF ME CAUSING A CAR ACCIDENT. MY INSURANCE COMPANY WOULD HAVE NOTHING TO DO WITH IT I TRIED TO CONTACT FORD THE DEALERSHIP THAT I NORMALLY GO TO TO SEE IF THEY COULD REPAIR THE FRONT-END OF MY FORD FUSION THAT WAS DEMOLISHED AND ALSO NO AIRBAGS WENT OFF AS I HAD JUST GOT MY CAR OUT OF THE SHOP AT FORD FOR A RECALL ON THE AIRBAGS MY FIANCE WAS WITH ME SO THERE WAS DEFINITELY CAUSE FOR CONCERN FORTUNATELY NOBODY WAS HURT BUT LIKE I SAID MY CAR WAS DEMOLISHED ON THE RIGHT PASSENGER SIDE FRONT END I COULDN'T FIGURE OUT WHY MY CAR ACCELERATING ON ITS OWN SO LOOKING INTO IT THE EXPLANATION THAT I CAME UP WITH WAS DEFINITELY THE ELECTRONIC THROTTLE BODY MOTOR AND ALL I WANT IS MY CAR RETURNED BACK TO ITS PRIOR CONDITION I HAVE NO OTHER VEHICLE I DON'T KNOW WHO TO CONTACT I DID CONTACT FORD AND WAS REFERRED TO A BIGGER FORD COMPANY IF SOMEONE COULD HELP THAT WOULD BE AMAZING I'D APPRECIATE IT... ALSO NO WARNINGS OR SENSORS WENT OFF IN MY VEHICLE I DO HAVE THE SEL PACKAGE AND ONCE AGAIN NO AIRBAGS WERE DEPLOYED AND FOR THE AMOUNT OF DAMAGE THAT WAS DONE I WAS VERY SURPRISED
Vehicle speed control, Engine, Jun 30, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, SPUTTERED, AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD LOCATED AT 7800 E. LLOYD EXPY, EVANSVILLE, IN 47715, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.
Vehicle speed control, Mar 12, 2020
I HAVE A FORD FUSION 2010 WE PURCHASED LAST YEAR AND APPARENTLY IT HAD THROTTLE ISSUES THAT WE COVERED A FEW YEARS AGO OUR CAR IS STARTING TO ACT UP WITH THIS TO WHERE LAST WEEK I COULD HAVE DIED ON A MAJOR HIGHWAY IN PA CAUSE I LOST ENGINE POWER AND YOUR COMPANY IS REFUSING TO FIX THE PROBLEM IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL SUE FORD BECAUSE YOUR COMPANY IS REFUSING TO HELP FIX MY CAR BECAUSE IT'S PAST THE 10 YEARS OR 150,000 IT SHOULD NOT MATTER. I KNOW IT'S THE THROTTLE CAUSE BOTH THE ENGINE LIGHT AND THE WRENCH WILL COME ON AND IT SHAKES BAD PLEASE I WANT THIS FIXED BY FORD AT NO CHARGE
Electrical system, Vehicle speed control, Engine, Feb 26, 2020
UPON 9 YEARS OF AGE MY 2010 FORD FUSION HYBRID (ANY MANY OTHERS) NO LONGER FUNCTIONS AS A HYBRID VEHICLE AND WILL ONLY USE THE INTERNAL COMBUSTION ENGINE. THIS CAUSES A SAFETY CONCERN DUE TO THE FACT THAT THE EV MOTOR IS SUPPOSED TO KICK IN FROM A STOP UPON ACCELERATION. THIS CAUSES A SIGNIFICANT DELAY IN ACCELERATION WHILE IT TRIES TO USE THE EV MOTOR BUT CANNOT DUE TO THIS LIMITATION. WHILE AT ROUNDABOUTS OR WHEN MAKING LEFT HAND TURNS THIS IS A SIGNIFICANT SAFETY ISSUE. FORD HAS DONE NOTHING TO ADDRESS THIS OR EVEN ACKNOWLEDGE THE FACT THAT THIS ISSUE EXISTS.
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Nov 2, 2019
I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.
Vehicle speed control, Service brakes, Sep 20, 2019
INTERMITTENTLY MY BRAKES WILL GO OUT, MOST OFTEN THIS HAPPENS AFTER THE VEHICLE HAS BEEN OFF AND I TURN IT OFF AND TRY TO REVERSE THOUGH IT ALSO HAPPENS WHEN IN DRIVE. IT HAS HAPPENS ON ACCESS ROADS, THE HIGHWAY, MY DRIVEWAY AND MOST OFTEN IN PARKING LOTS. MY CAR WILL ROLL AND BE COMPLETELY UNRESPONSIVE TO THE FACT THAT I HAVE MY FOOT ON THE BRAKE. THE BRAKE PEDAL GOES SOFT AND I CAN PRESS IT ALL THE WAY TO THE FLOOR. MY BRAKE LIGHT, ABS LIGHT, ETC ON THE DASHBOARD ALL LIGHT UP AND MY CAR KEEPS ROLLING. I TRY TURNING MY VEHICLE ON AND OFF AS SOMETIMES EVEN THE EMERGENCY BRAKE OR PUTTING THE CAR IN PARK WILL NOT GET THE VEHICLE TO STOP. I HAVE ALMOST HIT OTHER CARS AND PEDESTRIANS BECAUSE OF THIS ISSUE AND IT IS HIGHLY DANGEROUS AND COME TO FIND OUT A KNOWN GLITCH FOR SOME 2010 FORD FUSIONS.
Vehicle speed control, Sep 14, 2019
MIDDLE OF FREEWAY DRIVING, CAR DEACCELLERATED AND WENT INTO LIMP HOME MODE. SAFELY STOPPED AND ERROR CLEARED ON RESTART. DEALER REPLACED ELECTRONIC THROTTLE BODY, TECHNICIAN INDICATED THE TEST GRAPH HAD A SPIKE UPON TESTING. LIKELY UNIT OF FAILURE.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 13, 2019
RAPID DECELERATION: WHILE DRIVING ON THE FREEWAY RAPID DECELERATION OCCURRED. CAR SLOWED TO ABOUT 25MPH AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED. EXITED FREEWAY.. TURNED ENGINE OFF AND RESTARTED. CAR OPERATED NORMAL. NO ERROR ICONS SHOWED. ABOUT A HALF MILE FROM HOME PROBLEM REOCCURRED CRAWLED HOME AT 10MPH. NEXT SEVERAL DAYS PROBLEM DID NOT REOCCUR. ABOUT A WEEK LATER SAME PROBLEM REOCCURRED WHILE DRIVING HOME ..10MPH. SPOKE TO FORD SERVICE TO SEE IF THEY WOULD COVER REPAIRS AND THEY DECLINED. TOOK IT TO MY REPAIR SHOP AND THEY REPLACED THE THROTTLE BODY. $600. VERY SCARY DANGEROUS SITUATION WHEN THIS OCCURS ON THE FREEWAY.
Vehicle speed control, Aug 17, 2019
ON 3 SEPERATE OCCASIONS I HAVE EXPERIENCED SUDDEN RAPID ACCELERATION WITH MY AUTO. FIRST WHILE SLOWLY ACCELERATING FROM A PARKING SPOT IN A CROWDED DEPARTMENT STORE PARKING LOT. SECOND WHILE SLOWLY MOVING FORWARD IN A FAST FOOD DRIVE THRU LINE. BARELY MISSING THE VEHICLE IN FRONT OF ME. AND THIRD WHILE SLOWING DOWN APPROACHING A STOP SIGN AGAIN MOVING SLOW EXITING A PARKING LOT. ALL THREE TIMES I'VE HAD TO ALMOST STAND ON THE BRAKE TO STOP AND SHIFT TO NEUTRAL AND KILL THE ENGINE. THE VEHICLE IS A 2010 FORD FUSION WITH APPRX 130,000 MILES.
Vehicle speed control, Engine, Jan 16, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB
Steering, Power train, Vehicle speed control, Dec 19, 2018
WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.
Vehicle speed control, Oct 31, 2018
I BOUGHT THE CAR USED THE END OF JULY 2018 FOR MY DAUGHTER TO DRIVE. SHE INFORMED ME TODAY THAT FROM TIME TO TIME IT AS IF THE CAR STALLS OUT WHEN DRIVING IT OR WHEN SHE TRIES TO ACCELERATE. I DID SOME RESEARCH ONLINE JUST A FEW MINUTES AGO AND FOUND THAT THIS IS A COMMON PROBLEM. SEE THE LINK ATTACHED: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2010/ENGINE/SUDDEN_DECELERATION_LOSS_OF_POWER.SHTML THIS WAS JUST FROM ONE WEBSITE AND THERE ARE SEVERAL OTHERS WITH THE SAME ISSUE. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE. MY QUESTION IS IF THIS HAS BEEN BROUGHT TO YOUR ATTENTION, WHY WOULD YOU NOT DO SOMETHING ABOUT IT? NOT BEING ABLE TO ACCELERATE WHEN IN TRAFFIC CAN BE EXTREMELY DANGEROUS AND COULD LEAD TO CAR ACCIDENTS. SHE IS LIVING IN ATLANTA AND I AM IN ORLANDO SO SHE JUST MENTIONED IT TODAY WHEN I TALKED TO HER BUT SHE SAID IT HAS HAPPENED A FEW TIMES SINCE SHE HAS HAD IT THE LAST FEW MONTHS.
Air bags, Vehicle speed control, Equipment, Oct 15, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEYMOUR FORD LINCOLN AT (517) 787-9500 (LOCATED AT 2601 SEYMOUR RD, JACKSON, MI 49201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). *DT THE CONSUMER STATED BECAUSE OF THE INACTIVITY, CAR HAS DETERIORATED AND INCURRED MULTIPLE ISSUES. UPDATED 12/11/18*JB
Vehicle speed control, Engine, Fuel/propulsion system, Oct 4, 2018
TAKATA RECALL I WAS DRIVING AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. I WAS UNABLE TO CONTROL WHERE I WAS GOING AND UNABLE TO ACCELERATE OR DECELERATE. I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS. IT IS NOT AN ALL THE TIME PROBLEM, BUT DOES HAPPEN VERY OFTEN. THE CHECK ENGINE LIGHT COMES ON WHEN IT HAPPENS AND THE CAR ACCELERATES BRIEFLY BEFORE INSTANTLY SHUTTING OFF. THE WRENCH SYMBOL ALSO COMES ON BEFORE THIS ALL TAKES PLACE. I COULD BE USING CRUISE CONTROL OR JUST NORMAL DRIVING AND IT HAPPENS IN BOTH SITUATIONS. THE VEHICLE TENDS TO DO IT NO MATTER WHERE YOU ARE SUCH AS A HIGH WAY OR ON A REGULAR CITY STREET. I HAVE HAD THE VEHICLE CHECKED OUT NUMEROUS (SIX) TIMES TO SEE WHY IT DOES THIS. THE MECHANIC HOOKS IT UP TO THE COMPUTER EVERY TIME AND STATES THERE IS NOTHING WRONG BUT THEN RESETS THE SYMBOL LIGHTS SO THEY GO OUT. THE CAR WILL BE FINE FOR A WEEK OR SO AND THEN DO IT AGAIN! IT IS SCARY WHEN IT HAPPENS AND I TRY NOT TO DRIVE THE CAR DUE TO THIS ISSUE. HOW CAN YOU FIX SOMETHING THE MECHANICS STATE IS NOT BROKEN? SOMETHING ISNT RIGHT WITH THE VEHICLE AND SOMETHING NEEDS TO BE INVESTIGATED TO SEE WHY IT DOES THIS! IT CAN NOT ONLY BE MY CAR!
Vehicle speed control, Engine, May 31, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER CLONINGER FORD (1241 US HWY 70 SE, HICKORY, NC 28602), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Electrical system, Vehicle speed control, Electronic stability control (ESC), May 1, 2018
APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.
Steering, Vehicle speed control, Electronic stability control (ESC), Feb 9, 2018
WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.