2010 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 5,128

Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.

Primary concernSteering1,660 reports · 32% of complaints
Owner complaints5,128Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,660
  2. Power train894
  3. Vehicle speed control793
  4. Engine700
  5. Air bags590
  6. Service brakes551
  7. Fuel/propulsion system484
  8. Electrical system324

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleNov 1, 2018

    Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

    If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

    Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.

    Campaign 18V775000 on NHTSA.gov

  7. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  8. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  9. Fuel system, gasoline, storage, auxillary tankNov 24, 2015

    Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

    The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

    Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.

    Campaign 15V793000 on NHTSA.gov

  10. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

  11. Wheels, lugs/nuts/bolts/studsDec 7, 2011

    FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

    WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 11V574000 on NHTSA.gov

  12. Power train, automatic transmissionMay 24, 2010

    FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

    A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

    FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

    Campaign 10V222000 on NHTSA.gov

  13. Seats, front assembly, reclinerApr 20, 2010

    FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

    IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.

    DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 10V161000 on NHTSA.gov

Representative owner complaints: vehicle speed control

793 reports, newest first. Show all

  1. Vehicle speed control, Engine, Fuel/propulsion system, Sep 30, 2013

    GOING DOWN HIGHWAY AT ABOUT 50 MPH WHEN THE CAR JUST SEEMED AS IF IT WAS NOT GETTING ANY GAS. THE GAS PEDAL WOULD NOT WORK. SECOND TIME PULLING OUT AFTER STOPPING AT STOP SIGN AND WHEN PULLED OUT IN THE MIDDLE OF THE ROAD IT STALLED OUT AGAIN, TRIED PUSHING GAS PEDDLE TO MAKE IT GO AND FELT AS IF THE GAS PEDDLE WAS NOT WORKING AT ALL. *TR

  2. Vehicle speed control, Engine, Sep 30, 2013

    MY CAR STALLED ON A BUSY HIGHWAY (21 N). LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST OFF TO THE SIDE. I TURNED MY CAR OFF AND THEN BACK ON AND IT WAS FINE. IT HAPPENED TWO MORE TIMES; ONE WHILE GOING TO WORK AND YESTERDAY WHEN DROPPING MY ELDERLY MOTHER OFF AT HER HOME. I WAS AFRAID TO DRIVE THE HIGHWAY TO WORK AS THERE IS A LOT OF CONSTRUCTION AND NOWHERE TO TURN OFF THE ROAD SHOULD IT HAPPEN AGAIN. I AM NOW SITTING AT THE FORD SHOP AND THEY TELL ME IT IS THE THROTTLE BODY AND WILL COST $560 TO FIX. THIS CAR IS BARELY THREE YEARS OLD AND I AM A LITTLE DISAPPOINTED TO FIND THAT THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS PARTICULAR PART WITHOUT A RESOLUTION. I NO LONGER FEEL SAFE DRIVING IN MY CAR. *TR

  3. Vehicle speed control, Engine, Sep 30, 2013

    DRIVING AT A CONSTANT SPEED OF 45MPH WHEN MY CAR IDLES OUT, LOSE CONTROL OF GAS PEDAL FUNCTION (ACCELERATION) WHILE MAKING A RIGHT TURN ON A RED LIGHT. (ONCOMING TRAFFIC COMING FROM THE LEFT DRIVER-SIDE. WRENCH ICON COMES ON MY INSTRUMENT PANEL. CARE BEGINS TO STUTTER AND SHAKE,I STILL CAN NOT USE MY GAS PEDAL. I TURN THE CAR OFF AND BACK ON IN THE MIDDLE OF THE ROAD (THINGS RESET AND ARE FINE). THERE IS A DEFECTIVE THROTTLE BODY PART THAT NUMEROUS OTHER FORD FUSIONS ARE HAVING, YET NO RECALL HAS BEEN MADE? MY CAR HAS VERY LOW MILES FOR IT'S YEAR AND SHOULD NOT BE EXPERIENCING THIS ISSUE. I COULD HAVE BEEN SERIOUSLY INJURED. *TR

  4. Vehicle speed control, Sep 30, 2013

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,700.

  5. Vehicle speed control, Engine, Sep 28, 2013

    VEHICLE STALLED AND CHECK ENGINE LIGHT CAME ON. DEALER IDENTIFIED PROBLEM AS FAULTY THROTTLE BODY, AND REPLACED IT. IT WAS NOT COVERED BY POWERTRAIN WARRANTY. *TR

  6. Vehicle speed control, Fuel/propulsion system, Sep 27, 2013

    I PURCHASED MY FORD FUSION AT A DEALERSHIP THREE DAYS AGO. YESTERDAY I WAS DRIVING MY CAR HOME FROM WORK AND SUDDENLY I LOST THE ABILITY TO ACCELERATE, AND AN ORANGE WRENCH POPPED UP ON MY DASHBOARD. MY CAR STARTED TO SPUTTER SO I HAD TO COAST TO THE SIDE OF THE ROAD AND SHUT DOWN. WHEN I WENT TO START IT BACK UP AT SPUTTERED BUT STARTED AGAIN. THIS HAPPENED ONE MORE TIME ON MY TRIP HOME. BOTH TIMES I WAS NEARLY REAR-ENDED. UPON RESEARCHING THIS ISSUE I'VE NOTICED THAT THIS IS A RECURRING PROBLEM. WHAT I HAVE NOT COME TO UNDERSTAND IS WHY YOU HAVE NOT RECALL WHATEVER PART IS CAUSING THIS. TO SAY I'M DISAPPOINTED IS AN UNDERSTATEMENT. THIS IS EXTREMELY DANGEROUS AND I REALLY HOPE THAT IT DOESN'T TAKE SOMEBODY GETTING KILLED FOR THIS PART TO BE RECALLED. *TR

  7. Vehicle speed control, Sep 27, 2013, crash

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE THAT WAS FOLLOWING THE CONTACT'S VEHICLE TO ABRUPTLY TURN TO AVOID CRASHING INTO THE CONTACT HOWEVER, THE SECOND VEHICLE BECAME INVOLVED IN A CRASH AS A RESULT. THE CONTACT'S VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY ACTUATOR CONTROL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ONE YEAR LATER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 60,000, AND THE CURRENT MILEAGE WAS 75,500.

  8. Fuel system, Gasoline, Vehicle speed control, Sep 27, 2013

    THE RPMS ON THE CAR SURGED AND THEN THAT CAR SHUT OFF, AND WOULD ONLY STAY RUNNING FOR 15 SECONDS AFTERWARD. THE AUTOSHOP IS HAVE TO REPLACE THE THROTTLE BODY. *TR

  9. Vehicle speed control, Engine, Sep 27, 2013

    I WAS DRIVING AT 70 MPH ON THE HIGHWAY WHEN ALL OF A SUDDEN MY VEHICLE ESSENTIALLY STALLED. THE ENGINE STILL APPEARED TO BE RUNNING (MINIMAL RPMS), BUT I COULDN'T ACCELERATE, SO THE SLOWDOWN TO A CRAWL WAS RATHER DRAMATIC. I WAS ABSOLUTELY LUCKY I WAS NOT INJURED AS I WAS NEARLY CLIPPED BY AN 18-WHEELER AS I ATTEMPTED TO PULL TO THE SIDE OF THE HIGHWAY. THE WRENCH-SHAPED LIGHT CAME ON, WHICH I HAD NEVER SEEN BEFORE. I HAD MY VEHICLE TOWED, BUT WHILE WAITING ON THE SIDE OF THE HIGHWAY MY BATTERY SHORTED OUT. THE NEAREST FORD DEALERSHIP (WILLIS FORD OF SMYRNA, DELAWARE) WAS NOT ABLE TO GET ANY "CODES" FROM THE TEST THEY RUN. SO ALL THEY ENDED UP DOING WAS REPLACING MY BATTERY. I PICKED MY CAR UP THE FOLLOWING AFTERNOON AND IT SEEMED FINE. HOWEVER, THE NEXT MORNING (THE FIRST INCIDENT HAPPENED ON THE 4TH, THE SECOND ON THE 6TH), THE SAME THING HAPPENED. ALBEIT I WAS ONLY DRIVING ABOUT 50MPH. ONCE AGAIN, THE WRENCH LIGHT CAME ON. THE FORD DEALERSHIP IN DOVER, DELAWARE (WINNER FORD) ALSO COULD NOT GET THE CODE. BUT AFTER MY RESEARCH AND EXPLANATIONS, THEY WERE IN ROUGHLY 80% AGREEMENT THAT IT WAS THE THROTTLE BODY, SO WITH MY PERMISSION THEY REPLACED IT. THAT WAS ON THE 11TH OR 12TH. THEY HAD KEPT IT FOR A COUPLE OF DAYS AND DROVE IT THEMSELVES TO TRY AND GET THE SITUATION TO REPLICATE, WHICH THEY COULDN'T DO. SINCE IT HAS BEEN REPLACED, IT HAS NOT HAPPENED. I DON'T KNOW WHAT TO EXPECT OF THIS PROCESS, BUT KNOWING THAT THERE'S AN INVESTIGATION MAKES ME FEEL A LITTLE LESS CRAZY. *TR

  10. Vehicle speed control, Sep 24, 2013

    STARTING IN JUNE 2013 MY VEHICLE BEGAN STALLING AS I WAS DRIVING. THE FIRST TIME I WAS DRIVING ON I95 AT 70 MPH WHEN THE ENGINE STALLED AND DECELERATED RAPIDLY. I HAD TO GET TO THE SIDE OF THE ROAD AS I COULD AND TURN THE CAR OFF, TURN IT BACK ON. BY THE TIME I GOT IT FIXED ON SEPTEMBER 23, 2013 IT WAS HAPPENING UP TO 10 - 20 TIMES PER DAY! I TOOK THE CAR TO THE DEALER BUT BECAUSE THE BASIC WARRANTY EXPIRED, THE REPAIRS WERE MY RESPONSIBILITY. I WENT ON LINE AND SAW THAT THERE ARE A LOT OF FORD OWNERS HAVING THE SAME PROBLEM. I NOW HAVE PAID AND MY VEHICLE IS FIXED BUT THIS IS A LIFE AND DEATH SITUATION AND NEEDS TO BE TAKEN SERIOUSLY. SOMEONE IS GOING TO DIE - I HAVE ALMOST BEEN REAR ENDED SO MANY TIMES DUE TO THIS PROBLEM AS WELL AS IT STALLING DURING A LEFT HAND TURN WHERE I HAD TO TURN IT OFF IN THE MIDDLE OF AN INTERSECTION AND TURN IT BACK ON. *JS

  11. Vehicle speed control, Sep 24, 2013

    AS I WAS DRIVING ON THE FREEWAY IN THE MIDDLE LANE, MY ACCELERATOR PEDAL STOPPED WORKING. I WAS ABLE TO SWERVE BETWEEN OTHER CARS TO GET TO THE RIGHT LANE SHOULDER WHERE I WAS ABLE TO STOP AND SHUT IT OFF. I SAT FOR A MINUTE AND THE CAR STARTED BACK UP FINE AND WENT ON. THIS AGAIN HAPPENED 2 DAYS LATER FROM THE LEFT LANE DURING RUSH HOUR TRAFFIC, A LOT MORE DANGEROUS. *JS

  12. Vehicle speed control, Sep 23, 2013

    CAR SUDDENLY LOST POWER AND SPUTTERED AND THE WRENCH LIGHT CAME ON. HAPPENED 3-4 MORE TIMES, THEN TOOK TO A FORD DEALER AND IT WAS DETERMINED TO BE THE THROTTLE BODY AND WAS NOTIFIED THE PART WAS ON BACKORDER DUE TO MANY CARS HAVING THE SAME ISSUE. NOTIFIED FORD WITH NO RESULTS.

  13. Vehicle speed control, Sep 23, 2013

    21 AUG 2013 HEADING HOME FROM WORK AT 5:30PM. I PULLED UP TO THE TRAFFIC LIGHT THAT WAS 10 MILES FROM MY DESTINATION, LIGHT TURNED GREEN I ACCELERATED TO REACH THE ALLOTED SPEED FOR THE ROAD. 1/2 MILE DOWN THE ROAD THE CAR BEGAN TO SURGE, NO POWER TO THE ENGINE, RPMS WHERE NOT OPERATIONAL, CAR BEGAN TO SLOW DOWN, ENGINE AND WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OFF THE ROAD TO SAFETY. SAT FOR 10 MINUTES, TURNED THE VEHICLE OFF AND ON NUMEROUS TIMES THE ENGINE AND WRENCH LIGHT BOTH SHUT OFF AND THE CAR RAN FINE ALL THE WAY TO MY DESTINATION. 12 SEPTEMBER 2013, ON MY WAY TO FLORIDA ON INTERSTATE 10 AT SPEEDS OF 70 MPH ON A BUSY INTERSTATE THE CAR SURGED VIOLENTLY AND BEGAN TO SLOW DOWN LEAVING US TO DANGEROUSLY MOVE ACROSS LANES WITH NO THROTTLE RESPONSE TO GET TO THE SHOULDER OF ROAD TO GET TO SAFETY I SAT FOR 20 MINUTES, USING THE SAME REMEDY I WAS ABLE TO GET THE VEHICLE TO START AND RUN BUT THE ENGINE LIGHT REMAINED ON FOR THE REMAINDER OF THE TRIP. NO SHOPS WHERE OPEN TO RUN A DIAGNOSTIC TEST, I COULD NOT FIND OUT THE CODE THE VEHICLE WAS ALERTING ME IT HAD. 20 SEPTEMBER 2013 AT 1:30AM COMING BACK FROM FLORIDA NEARED A RED LIGHT TO STOP THE VEHICLE RAN FINE AT SPEEDS OF 60MPH STOPPED AT THE LIGHT AND PROCEEDED TO MAKE A LEFT TURN ON THE GREEN SIGNAL @ SPEEDS 10MPH THE VEHICLE STALLED, SURGED BADLY AND GAVE NO THROTTLE RESPONSE IN THE MIDDLE OF THE TRAFFIC LIGHTS, LEAVING US TO GRADUALLY TO STEER INTO AN OPENED LANE. THE CAR STARTED BACK UP A FEW TIMES STILL SURGING AND NOT SHOWING SIGNS OF DRIVING UNTIL I SHUT IT OFF FOR THE LAST TIME.

  14. Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 22, 2013

    WHILE DRIVING DOWN THE ROAD, THE CAR WILL SUDDENLY JERK AND THE CHECK ENGINE (WRENCH) LIGHT WILL COME ON AND I WILL IMMEDIATELY LOSE ALL ABILITY TO ACCELERATE. AFTER PULLING THE CAR OVER AND PUTTING THE CAR IN PARK, THE CAR BEGINS TO SHAKE UNTIL I TURN OFF THE CAR. WHEN I TURN THE CAR BACK ON, IT TAKES A MINUTE TO TURN OVER AND THEN DRIVES FINE UNTIL IT HAPPENS AGAIN.

  15. Vehicle speed control, Fuel/propulsion system, Sep 20, 2013

    I WAS DRIVING MY 2010 FORD FUSION, WITH 43,000 MILES ON THE HIGHWAY PASSING A CAR, WHEN I EXPERIENCED A JERK AND COULD NO LONGER ACCELERATE. I LOOKED IN MY REARVIEW MIRROR TO SEE A CAR APPROACHING VERY QUICKLY. I WAS LUCKY THAT I WAS ONLY PASSING ONE CAR AND IT HAD ALREADY GOTTEN BY ME SO I PULLED BACK OVER AND COASTED TO THE SIDE OF THE ROAD. THERE WAS A WRENCH LIGHT ON. I TURNED CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. THE WRENCH WAS GONE. TOOK IT TO THE FORD DEALERSHIP AND NO CODES CAME UP. HOWEVER, THE ETB CHECK FOUND A FAULT. THE ELECTRONIC THROTTLE BODY WAS REPLACED. THIS IS SERIOUS PROBLEM THAT NEEDS TO BE CORRECTED IMMEDIATELY BEFORE SOMEONE IS INJURED OR KILLED. *TR

  16. Steering, Electrical system, Vehicle speed control, Sep 19, 2013

    I RECENTLY PURCHASED THE VEHICLE USED WITH 43,000 MILES ON IT. IN ORDER TO GET THE VEHICLE REGISTERED IN MY STATE I HAD TO HAVE AN EMISSIONS TEST DONE. AT SOME POINT DURING THE TEST THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM DETECTED A FAULT THAT DISABLED THE POWER STEERING. WHEN I GOT BACK IN THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". I IMMEDIATELY TOOK THE CAR TO THE FORD DEALER WHERE THEY DIAGNOSED THE PROBLEM AS BEING AN INTERNAL ELECTRICAL ISSUE WITH THE EPS SYSTEM. THEY STATED THIS WASN'T AN ISSUE THAT COULD BE FIXED OTHER THEN REPLACING THE WHOLE POWER STEERING RACK. THE DEALER IS CHARGING $1,854.52 FOR THE JOB. I HAVE LOOKED UP THIS ISSUE ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE HAD THIS HAPPEN WHILE DRIVING. I WASN'T DRIVING THE CAR AT THE TIME BUT THE TEST DID INVOLVE DRIVING THE CAR ON A DYNAMOMETER UP TO SPEEDS OF AROUND 60 MPH. IF THE SYSTEM FAILED THEN, IT COULD HAVE HAPPENED AT ANYTIME. I DON'T UNDERSTAND WHY THE SYSTEM SHUTS OFF AUTOMATICALLY WHEN IT DETECTS AN ISSUE. DRIVING THE CAR, AND SUDDENLY LOOSING POWER STEERING IS A SCARY CONCEPT. THESE SYSTEMS SEEM TO BE UNRELIABLE AND PUT THE PASSENGERS AND OTHER VEHICLES AT RISK. WHEN READING IN THE OWNERS MANUAL ABOUT THESE ERROR CODES IT STATES THAT THE SYSTEM WILL SHUT OFF WHEN IT DETECTS A FAULT. BUT THIS IS NOT A "NORMAL" PROBLEM FOR CARS. WITH A HYDRAULIC SYSTEM THIS WOULD NEVER HAPPEN. *TR

  17. Vehicle speed control, Engine, Sep 19, 2013

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,300. *TR

  18. Vehicle speed control, Sep 19, 2013

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT DIAGNOSED THE VEHICLE AS HAVING A THROTTLE BODY FAILURE. THE CONTACT PERSONALLY REPAIRED THE VEHICLE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

  19. Electrical system, Vehicle speed control, Engine, Sep 18, 2013

    AFTER TRAVELING ON THE HIGHWAY @ 60 MILES PER HR, THE CAR LOST ACCELERATION SPEED AND WAS SLOWING DOWN. THE CHECK ENGINE LIGHT AND A WRENCH WAS SHOWN ON THE DASH BOARD.THE CAR WOULD NOT WORK. AFTER I TURNED IT OFF AND WAS ABLE TO RESTART BUT NO SOONER IT HAPPENED AGAIN, UNABLE TO ACCELERATE. THIS HAPPENED TO ME A FEW WEEKS AGO ON MY WAY TO WORK. I WAS TRAVELING 40MPH WHEN I LOST POWER AND COULD NOT ACCELERATE. *TR

  20. Power train, Vehicle speed control, Sep 18, 2013

    I WAS TURNING LEFT INTO A DRIVEWAY AND MY CAR LOST ACCELERATION BUT DID NOT QUIT RUNNING. I PULLED OVER TO THE SIDE OF STREET AND TURNED THE CAR OFF FOR A FEW MINUTES AND THE CAR STARTED BACK UP WITH NO PROBLEM. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT SOMETHING WAS WRONG. IT HAPPENED AGAIN SAME DAY SAME THING. IT WORRIES ME THAT I MIGHT BE KILLED THE NEXT TIME. I CALLED THE FORD DEALERSHIP AND WAS TOLD THIS HAS HAPPENED TO SEVERAL OF THEIR CUSTOMERS BUT NO RECALLS ARE ON RECORD. THIS IS VERY DANGEROUS AND FORD SHOULD TAKE A CLOSE LOOK AT THIS BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. *JB

  21. Fuel system, Gasoline, Vehicle speed control, Electronic stability control (ESC), Sep 17, 2013

    WHEN I DRIVE ON I26 IN NC GOING UP HILL. GAS PEDDLER JUST QUIT WORKING AND SLOW SPEED DOWN FAST. I WAS HURRY PULL OVER. DANG 18 WHEELER IS PISS OFF ME FOR FRONT OF TRUCK. THEY BLOW HORN LOUD WHICH I KNOW THEY MAD ME. I HAVE NO CHOICE TO PULL FRONT TRUCK BECAUSE THEY CAN SLOW DOWN. I NOT WANT CAR IN MIDDLE OF HWY. THAT SCARE ME. I TURN OFF FOR MIN TO CALM DOWN MY SELF. THEN I TRY START AGAIN AND GAS PEDDLER BACK WORKING. BUT NEXT DAY I WAS IN LOCAL STORE IT DID AGAIN SO I PULL OVER SIDE RD I DID HIT MAILBOX BECAUSE I CAN NOT SPEED UP. FORD DEALER ACT LIKE THEY NOT KNOW WHY. AFTER I READ WEBSITE LEARN THAT MANY OF 2010 FUSION HAVE SAME PROBLEM. I WENT BACK SHOW THE PRINT. HE SAY OHOH YEAH I KNOW THIS THEN SAY 400 DOLLAR CHANGE PART IN JUST 30 MIN. I REFUSE BUY BECAUSE HE LIE TO ME. WHAT CAN I DO? WHAT IS CORRECT PRICE? *TR

  22. Power train, Vehicle speed control, Fuel/propulsion system, Sep 17, 2013

    WHILE DRIVING UPON FOUR OCCASIONS, THE ENGINE STOPPED, RESULTING IN A LOSS OF SPEED AND PULLING OVER TO THE SIDE OF THE ROAD AMID TRAFFIC OR A DRIVING LANE CLOSEST TO THE CURB. I WAS UNABLE TO ACCELERATE, TURNED ON MY HAZARDS AND SLOWLY MANEUVERED TO A STOP. THE "WRENCH" LIGHT IMMEDIATELY ILLUMINATED, WHICH NORMALLY INDICATES A POWERTRAIN ISSUE; HOWEVER, DURING THE 4TH OCCASION, THE WRENCH LIGHT WENT OFF AND THEN THE "CHECK ENGINE" LIGHT ILLUMINATED. AFTER SPEAKING WITH SEVERAL SERVICE PERSONNEL MEMBERS AND RECEIVING GUIDANCE, IT HAS BEEN DETERMINED TO BE THE ELECTRONIC THROTTLE BODY. WHILE QUESTIONING MY VEHICLE'S SERVICE CONCERNS, I ENCOUNTERED ANOTHER INDIVIDUAL AT MY DEALERSHIP WITH THE SAME CAR AND ISSUE, WHICH WAS SOLVED BY REPLACING THE ELECTRONIC THROTTLE BODY. AFTER THE FIRST INCIDENT, I LET THE CAR REST FOR 5 MINUTES, STARTED THE CAR BACK UP WITH EASE AND WITHOUT THE SAME ISSUE FOR 7 DAYS. THE SUBSEQUENT INCIDENCES OCCURRED WITHIN A 3 HOUR PERIOD. ALTHOUGH NOT ON THE HIGHWAY EACH TIME, I FEARED A SEVERE ACCIDENT AND STUCK TO CITY STREETS. *TR

  23. Vehicle speed control, Engine, Fuel/propulsion system, Sep 17, 2013

    IN THE MIDDLE OF MY DRIVE HOME ON THE INTERSTATE AT 60MPH, THE CAR JUST SUDDENLY LOST THE ABILITY TO ACCELERATE. AS I PUT ON MY HAZARD LIGHTS AND BEGAN PULLING OFF TO THE SIDE OF THE INTERSTATE, THE CAR BEGAN MILDLY LURCHING. LUCKILY, I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND GET THE CAR STOPPED. I TURNED THE VEHICLE OFF AND RESTARTED A FEW MINUTES LATER TO FIND THE VEHICLE APPEARING TO BE COMPLETELY FINE. I GOT OFF OF THE INTERSTATE AT THE NEXT EXIT AND LUCKILY MADE IT SAFELY HOME. UPON TAKING THE CAR TO THE DEALERSHIP TO BE LOOKED OVER, I WAS TOLD THE THROTTLE BODY WAS "GUMMED UP" AND WOULD NEED TO BE REPLACED. I AM TOLD THAT THIS TYPE OF REPAIR IS NOT SOMETHING COMMONLY NEEDED TO BE DONE ON A CAR ONLY A FEW YEARS OLD WITH ONLY 56,000 MILES, AND THE SUDDEN LOSS OF ALL ABILITY TO SAFELY CONTROL THE CAR ON THE INTERSTATE IS AN EXTREME SAFETY CONCERN. *TR

  24. Fuel system, Gasoline, Electrical system, Vehicle speed control, Electronic stability control (ESC), Sep 16, 2013

    MY CAR SUDDENLY LOST POWER AND TURNED OFF 3 TIMES IN THE PAST WEEK. THE FIRST TIME AT ABOUT 9PM I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY SHUT OFF GOING AT ABOUT 65 MPH. IT WAS SCARY AS THE CAR SEEMED TO JERK AND SWERVE BEFORE SHUTTING OFF. I HAD TO CRUISE OFF TO THE RIGHT BUT WITH TRAFFIC BLOWING BY SO FAST AND MY CAR DROPPING SPEED SUPER FAST I ALMOST GOT INTO A CAR ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON ABOUT 10 MIN LATER AND GOT OFF THE FREEWAY. ABOUT 5 MILES LATER THE CAR SHUT OFF AGAIN AT A SLOWER SPEED APPX. 15MPH. MY CHECK ENGINE LIGHT CAME ON AND MY CAR NO LONGER STARTED. I GOT TOWED HOME. TODAY 9/16/13 MY CAR STARTED AND I DROVE TO MY NEAREST FORD SERVICE CENTER (SUNRISE FORD NORTH HOLLYWOOD). WHILE ON MY WAY MY CAR SHUT OFF AGAIN. I WAITED 5 MIN. AND IT STARTED AGAIN. MY CAR WAS DIAGNOSED ($150.00) AND I WAS TOLD THAT IT WAS THE ELECTRONIC THROTTLE BODY. TOTAL COST OF REPAIR IS GOING TO COST ME APPRX $480. THIS INCLUDES DIAGNOSTIC, PARTS AND LABOR. OH AND I WAS TOLD THAT THIS PART IS BACK ORDERED. POWERTRAIN WARRANTY DOES NOT COVER THIS ISSUE AND MY 3 YEAR 36000 MILES EXPIRED. I WAS HAVING JERKING PROBLEMS WITH THE CAR AT ABOUT 36,000 MILES, I WAS TOLD THAT MY WARRANTY EXPIRED AND THAT I HAD A BAD BATTERY. *TR

  25. Vehicle speed control, Engine, Fuel/propulsion system, Sep 16, 2013

    AS I WAS EXITING RT. 35 TO INTERSTATE 75, A MAJOR TRAFFIC INTERCHANGE, MY 2010 FORD FUSION DIED AND I WAS FORCED TO PULL OVER TO A VERY SLIM BERM AREA TO SHUT IT OFF AND START IT BACK UP AGAIN. IT SEEMS THE THROTTLE BODY WAS "STUCK" AND IT HAD TO BE REPLACED. THIS WAS A VERY DANGEROUS SITUATION THAT I SHOULD NOT HAVE BEEN INVOLVED IN DUE TO SOMETHING FORD KNOWS IS AN ISSUE WITH FUSIONS. PLEASE ENCOURAGE A MANDATORY RECALL SO THAT LIVES ARE NOT LOST! I WAS FORTUNATE TO NOT HAVE CAUSED AN ACCIDENT BUT SOMEONE ELSE MAY NOT BE SO LUCKY. I WOULD HOPE THAT FORD WOULD NOT WANT ANY CASUALTIES ON THEIR CONSCIOUS AND WOULD FIX THIS KNOWN PROBLEM. *TR