2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Vehicle speed control, Engine, Sep 9, 2013
WRENCH LIGHT CAME ON THE CAR SLOWED DOWN SHAKE BAD AND NO THROTTLE RESPONSE AT ALL, HAD IT TOWED IN FOR SERVICE AND WAS TOLD IT WAS A THROTTLE BODY ASSEMBLY FAILURE, NOT COVERED UNDER POWER TRAIN WARRANTY. *TR
Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
WEDNESDAY, TWO DAYS BEFORE THE INCIDENT I HAD TAKEN MY VEHICLE TO FORD FOR THE $423.74 RECOMMENDED 60,000 MILES SERVICE. THE CAR HAD NEVER STALLED BEFORE THIS SCHEDULED SERVICE. FRIDAY I WAS TRAVELING ON A THREE LANE INTERSTATE IN TRAFFIC AND PASSING A VEHICLE IN THE LEFT HAND LANE WHEN I REALIZED THAT I HAD COMPLETELY LOST POWER. EVERYTHING WAS WORKING, STEERING, AIR, RADIO, ETC. BUT THERE WAS NO POWER WHEN PRESSING THE GAS PEDAL. I WAS PLACED IN A DANGEROUS SITUATION AS I MADE MY WAY WITHOUT POWER TO THE RIGHT HAND LANE AND THE SIDE OF THE ROAD COASTING SLOWLY. AS I SLOWED I ONCE TRIED MOVING THE CAR FROM DRIVE TO LOW BUT STILL NO POWER. WHEN MY CAR HAD ALMOST STOPPED I COULD FEEL A BUMPY LOW POWER AS I PRESSED THE GAS. THE CAR STOPPED AND I TURNED OFF THE ENGINE. I IMMEDIATELY TRIED TO START THE CAR AGAIN BUT NOTHING HAPPENED. IT WAS LIKE THE STARTER WAS BAD, BUT AFTER 5 MINUTES THE CAR STARTED AND BEHAVED NORMALLY. I IMMEDIATELY TOOK THE CAR BACK TO THE FORD DEALER AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT THERE IS A PROBLEM WITH IT BUT NOT A RECALL. IT COSTS OVER $500 TO FIX. I WAS LUCKY NOT TO HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE OF THIS PROBLEM. THERE NEEDS TO BE A RECALL. THIS IS UNACCEPTABLE. *TR
Vehicle speed control, Sep 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE VEHICLE WAS RESTARTED AND BEGAN TO ACCELERATE AT A LOW SPEED. THE CONTACT PERFORMED THE REPAIR HIMSELF WHICH INCLUDED THE REPLACEMENT OF THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Fuel system, Gasoline, Power train, Vehicle speed control, Sep 9, 2013
THIS IS THE SECOND INCIDENT WHERE I'VE BEEN DRIVING AND THE CAR STARTED TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STARTED STUTTERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND RESTART. IT STARTED A LITTLE ROUGH SO I TURNED OFF THE AIR, AND IT DROVE FINE. I'M SEEING A LOT OF COMMENTS FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM AND IT ENDS UP BEING THE THROTTLE. I'M NOW DECIDING MY NEXT STEP. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
I WAS DRIVING ON THE HIGHWAY WHEN MY CAR STARTING LOSING POWER. THE LITTLE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE CAR. I RESTARTED THE CAR, BUT TURNED OFF THE AIR CONDITIONING. AFTER DRIVING ANOTHER 7-8 MILES, I TURNED ON THE AIR CONDITIONING AND THE SAME THING HAPPENED. WHEN I RESTARTED THE CAR, I TURNED OFF THE AIR AND IT DROVE FINE. I TOOK IT TO A MECHANIC BECAUSE THE BOOK THAT CAME WITH MY VEHICLE SAID TO HAVE THE DIAGNOSTICS CHECKED, BUT THE MECHANIC SAID NO CODE IS SHOWING UP. *TR
Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
THE FIRST TIME, WHILE DRIVING DOWN THE INTERSTATE, IN HEAVY RUSH HOUR TRAFFIC, THE VEHICLE LOST POWER AND I HAD TO MAKE IT ACROSS 2 LANES OF BUMPER-TO-BUMPER TRAFFIC TO GET TO THE SIDE OF THE ROAD. THE "WRENCH" LIGHT WENT ON AND I COULD NO LONGER ACCELERATE. THE VEHICLE STAYED RUNNING, BUT HAD A VERY ROUGH IDLE. I TURNED THE VEHICLE OFF AND IT STARTED RIGHT UP AND I WAS ABLE TO CONTINUE MY TRIP. THE NEXT DAY IT DID IT AGAIN, TWICE WITHIN 2 MILES OF EACH OCCURRENCE, ALSO WHILE DRIVING ON THE HIGHWAY. THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME IT WAS THE THROTTLE CONTROL AND IT WAS ROUGHLY $350 TO HAVE IT FIXED, BECAUSE IT WAS JUST OUT OF WARRANTY AND IT ISN'T COVERED UNDER THE 5YR 60,000 MILE POWERTRAIN WARRANTY. IT ONLY HAPPENED TO ME WHILE HIGHWAY DRIVING WITH SPEEDS 70 AND ABOVE. NOT A FUN FEELING HAVING YOUR CAR QUIT UNEXPECTEDLY DURING HIGHWAY DRIVING. IT'S OBVIOUS FORD IS HAVING MULTIPLE ISSUES WITH THE SAME COMPONENT, BASED ALL THE COMPLAINTS I HAVE SEEN ON THE INTERNET. BY THE WAY, THE DEALERSHIP TOLD ME I WAS LUCKY BECAUSE FORD JUST REDUCED THE PRICE ON THE PART AS OF 9/1/13. BOY, DO I FEEL LUCKY! *TR
Vehicle speed control, Sep 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE SERVICE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSED AS HAVING A THROTTLE BODY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 31000.
Vehicle speed control, Sep 9, 2013
WAS TAKING OFF FROM STOP LIGHT AND LOST CONTROL OF ACCELERATION PEDAL. CAR WOULD NOT REACT TO PRESSURE APPLIED TO PEDAL. PUT CAR IN PARK AND IT STARTED JERKING. TURNED CAR OFF AND ON AGAIN AND IT ACTED FINE FOR THE NEXT 30 MILES. SAME THING HAPPENED AGAIN. TOOK CAR TO MECHANIC, COULDN'T FIND ANYTHING. A FEW DAYS WENT BY WITH NO ISSUES, THEN WHILE DRIVING AT AROUND 45-50 MPH, THE WRENCH LIGHT CAME ON AND THE CAR DROPPED SPEED IMMEDIATELY TO 5 MPH. I HAD TO MAKE AN EMERGENCY PULL OFF IN THE GRASS AS ANOTHER VEHICLE WAS BEHIND ME AND WE WERE GOING AROUND A CURVE. I STARTED CAR AGAIN AND DROVE ABOUT 3 MILES AND IT DID THE SAME THING WHILE DRIVING. THIS HAS NOW HAPPENED ABOUT 8 TIMES. OUR MECHANIC HAS LOOKED AT THE CAR TWICE AND COULDN'T FIND THE PROBLEM. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC WITH CRUISE CONTROL ON DOING ABOUT 60MPH AND ALL OF A SUDDEN THE CAR LOST POWER.......ENGINE BEGAN TO RUN ROUGH AND WOULD NOT ACCELERATE ABOVE AN IDLE (ROUGH IDLE). THERE WAS NO RESPONSE TO THE THROTTLE; THE CAR WOULD NOT GO FASTER AND COULD NOT MAINTAIN SPEED. IT ONLY DECELERATED. I IMMEDIATELY PULLED OUT OF TRAFFIC TO THE SHOULDER AND LIMPED TO THE NEAREST SIDE STREET. I TURNED THE CAR OFF, CHECKED UNDER THE HOOD, AND WHEN I RESTARTED, IT RAN PERFECTLY FINE. A CHECK OF THE WEB AND CONTACT WITH THE FORD DEALER INDICATED THE THROTTLE BODY WAS BAD. THE DEALER INDICATED THIS WAS A COMMON PROBLEM, THAT THE PART HAS BEEN UPGRADED TWICE BUT MY VEHICLE WAS NOT PART OF A SERVICE BULLETIN/RECALL. A NEW THROTTLE BODY AND ABOUT $500 LATER THE CAR IS FINE ITS CLEAR MAY DRIVERS/CUSTOMERS ARE EXPERIENCING THIS SAME ISSUE THIS WAS DANGEROUS. WHEN THE ISSUE HAPPENED I WAS BEING FOLLOWED CLOSELY BY A LARGE TRUCK. I HAD NO WARNING AND THE ONLY AVAILABLE OPTION WAS TO IMMEDIATELY PULL OUT OF LANE AND ONTO THE SHOULDER.. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND COULD PULL OUT OF TRAFFIC WITHOUT INCIDENT - IT WOULD HAVE BEEN A SERIOUS INCIDENT HAD I BEEN IN THE CENTER OF LEFT LANE, OR WHERE THERE WAS NO AVAILABLE SHOULDER. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 7, 2013
I WAS TRAVELLING ON AN INTERSTATE DOING 70 MILES AN HOUR WHEN MY CAR MADE A BANG AND I LOST ALL THROTTLE RESPONSE. THE CAR WAS RUNNING, SEEMED TO GO INTO NEUTRAL BUT PRESSING THE GAS PEDAL DID NOTHING. I WAS ABLE TO COST OVER 4 LANES DODGING TRAFFIC TO GET TO A SPOT WHERE I COULD COME TO STOP. AFTER TURNING OFF THE ENGINE AND RESTARTING EVERYTHING WENT BACK TO NORMAL. NOW JUST OVER A WEEK LATER IT HAPPENED 3 MORE TIMES IN 1 DAY. DOING RESEARCH IT SEEMS THIS IS A COMMON COMPLAINT FROM FUSION AND ESCAPE OWNERS. IT ALSO SEEMS THERE MAY BE AN INVESTIGATION UNDER WAY AS TO WHETHER THIS SHOULD BE A RECALL ISSUE. NOW IF FORD WAS TO FIX THIS IT WOULD BE 1 THING, BUT AFTER ALMOST KILLING ME ON THE INTERSTATE I NOW HAVE TO FORK OVER $400 TO THE DEALERSHIP BECAUSE EVEN THOUGH MY CAR IS SEVERAL THOUSAND MILES SHORT OF THE 30K MILE WARRANTY, THE 3 YEAR STIPULATION ON MY WARRANTY ENDED LESS THAN 3 MONTHS AGO.
Vehicle speed control, Fuel/propulsion system, Sep 7, 2013
WHILE DRIVING ON THE FREEWAY, I EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE IGNITION AND ELECTRICAL POWER REMAINED ON, BUT THE THROTTLE BECAME COMPLETELY UNRESPONSIVE. I PULLED OVER TO THE SHOULDER, THE CHECK ENGINE LIGHT CAME ON, AND I TURNED THE IGNITION COMPLETELY OFF. I TURNED IT ON A MINUTE LATER, THE CAR STARTED UP, NO CHECK ENGINE LIGHT. THROTTLE RESPONSE WAS BACK TO NORMAL. I DROVE TO MY NEAREST FORD DEALER WHERE I WAS TOLD IT'S A COMMON PROBLEM WITH A FAILED THROTTLE BODY. THIS COULD HAVE CAUSED A HUGE ACCIDENT, BUT THERE WAS NO TRAFFIC ON THE FREEWAY AT THE TIME.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 6, 2013
UPON ACCELERATING FROM STOP AT CITY INTERSECTION TO 30 MPH, CAR SUDDENLY LOST ALL ACCELERATION. COASTED INTO NEARBY LOT. "WRENCH" LIGHT ON. TURNED CAR OFF. LUCKILY, NO CAR HAD BEEN APPROACHING FROM REAR, AND THIS WAS BEFORE ENTERING RAMP TO BUSY 60 MPH HIGHWAY. CAR RAN, AS IF NORMAL AFTER RE-STARTING, WRENCH LIGHT OUT. DROVE 15 MILES TO DEALER SERVICE SHOP. SHOP PERFORMED FORD'S THROTTLE BODY TEST PROCEDURE AND VERIFIED THROTTLE BODY HAD FAILED. SHOP REPLACED ELECTRONIC THROTTLE BODY ASSEMBLY; CAR AT 54,000 MILES. FROM RESEARCHING, SEE THAT THIS A PREVALENT ISSUE WITH INCREASING RATE OF OCCURRENCE (A TOP 5 CAR COMPLAINT OVER PAST 90 DAYS). GIVEN THE APPARENT INCIDENT RATE, INTERMITTENT NATURE, AND ODDS OF OCCURRING WITH SUDDEN SURPRISE IN TRAFFIC MOVING AT SPEED, CLEARLY PRESENTS A HAZARDOUS CONDITION AND COMPROMISES SAFETY IN OTHERWISE NORMAL DRIVING CIRCUMSTANCES. EVIDENTLY PROBLEM OCCURS WITHIN PREDICTABLE RANGE ON ODOMETER, WHICH PROBABLY INDICATES SOME MANUFACTURING DEFECT LEADING TO PREMATURE FAILURE. ALONG WITH THE RESULTING SAFETY RISK EXPOSURE, THIS DOES NOT REASONABLY MEET AUTOMOTIVE CONSUMER EXPECTATIONS FOR THE EQUIPMENT AND TECHNOLOGY. AS MORE VEHICLES GO THROUGH THIS MILEAGE RANGE, MAY BECOME EPIDEMIC WITH INCREASING ODDS FOR BAD OUTCOMES. WANTED TO ADD MY EVENT TO THE LIST; MAYBE CAN SAVE SOMEONE ELSE POTENTIAL SERIOUS ACCIDENT AND INJURY. TO THIS POINT, THE CAR SEEMS GOOD OTHERWISE, BUT THIS ITEM NEEDS TO BE TAKEN SERIOUSLY AND BY ALL RIGHTS GET REMEDIED IN A PROACTIVE MANNER.
Vehicle speed control, Sep 6, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Sep 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,727. UPDATED 09/25/13*LJ UPDATED 09/27/2013 *JS
Power train, Vehicle speed control, Sep 5, 2013
SHORTLY AFTER I PURCHASED MY 2010 FORD FUSION BACK IN FEBRUARY OF THIS YEAR I NOTICED WHEN I STARTED MY VEHICLE AND HIT THE 20-25 MPH MY CAR HESITATES TO GO INTO GEAR AND WHEN IT DOES IT JERKS. I TOOK IT INTO MY DEALERSHIP AND AT FIRST I WAS TOLD THEY FOUND TRANS CODES THEN I WAS TOLD THAT WAS A MISCOMMUNICATION. I WAS TOLD IT DID THIS BECAUSE THE CAR WAS COLD. I HAVE NEVER OWNED A VEHICLE THAT DID THIS WHEN IT WAS COLD. UPON RESEARCHING KNOWN ISSUES WITH THIS VEHICLE I CAME ACROSS THE THROTTLE BODY ISSUE AND AM WONDERING NOW IF THAT IS MY ISSUE WITHOUT THE STALLING ISSUE. WILL CONTINUE TO GO BACK AND FORTH WITH THE DEALERSHIP AND FORD MOTOR COMPANY UNTIL MY ISSUE IS TAKEN CARE OF. *JB
Vehicle speed control, Sep 5, 2013
ELECTRONIC THROTTLE BODY MALFUNCTIONED ON OUR 2010 FORD FUSION WHILE ON THE FREEWAY AT ABOUT 70 MPH. WITHOUT WARNING, THERE WAS NO RESPONSE FROM THE ACCELERATOR AND I WAS FORCED TO COAST OVER TO THE SHOULDER WITHOUT THE ABILITY TO CONTROL ACCELERATION. THANKFULLY THE FREEWAY WAS NOT TOO BUSY AND GETTING TO THE SHOULDER WITHOUT POWER WAS POSSIBLE. I AM PAYING FOR THE COST OF REPAIR. AFTER READING SEVERAL ARTICLES ABOUT THE NHTSA LOOKING INTO THE SITUATION, I BELIEVE THIS MALFUNCTION (WHICH IS COMMON) POSES A MAJOR SAFETY ISSUE AND WARRANTS A RECALL. LOSING ACCELERATION ABILITY WITHOUT WARNING AT THE WRONG TIME COULD PROVE FATAL FOR THE DRIVER AND OTHER DRIVERS NEARBY. *JB
Fuel system, Gasoline, Vehicle speed control, Sep 5, 2013
ON AUGUST 18,2013 I WAS DRIVING ABOUT 50 MPH WHEN CAR WENT LIMP( DID NOT STALL), IDLE WAS VERY ROUGH. AFTER TRYING FOR ABOUT 10 MINUTES TO FIGURE OUT WHAT WAS WRONG, WE TURNED OFF ENGINE AND RESTARTED CAR. THE CAR WAS FINE FOR THE NEXT WEEK. THEN ON AUGUST 25, 2013 THE SAME THING HAPPENED AGAIN. AGAIN, REPEATED TURNING ENGINE OFF AND RESTARTED. ON AUGUST 26, 2013, I WAS WAIT IN A DRIVE THROUGH AND THE CAR STALLED. I HAD TO KEEP THE CAR RUNNING BY TWO FOOTING IT ( ONE FOOT ON GAS ALL THE TIME AND ONE ON BREAK AS TO NOT HIT THE CAR IN FRONT OF ME). I THEN CALLED MY MECHANIC AND WE REPLACED THE BATTERY SINCE IT READ WEAK, AND NO CODES COME UP WHEN PUT ON COMPUTER. THAT DID NOT FIX THE PROBLEM. AFTER HE DID RESEARCH ON THE PROBLEM, HE REPLACED THE THROTTLE BODY. THIS SHOULD BE A RECALL PART. IT IS GOING TO CAUSE A DEATH ONE OF THESE TIMES WHEN THE CAR GOES LIMP TRAVELING ON HIGHWAYS AND SUCH. *JB
Fuel system, Gasoline, Vehicle speed control, Sep 5, 2013
WHILE DRIVING THIS MORNING MY CAR SEEMED TO "SURGE". ALMOST FELT LIKE IT WAS GOING TO STALL A FEW TIMES AT STOP LIGHTS AND SUCH. THEN WHILE GOING 45-50 MPH MY CAR WOULDN'T RESPOND WHEN I PUSHED THE ACCELERATOR. WHEN I PULLED TO THE SIDE OF THE ROAD, THE CAR STARTED SHAKING. THERE WAS A WRENCH LIGHT IN MY DASH THAT CAME ON. WHEN I TURNED OFF THE CAR I RESTARTED IT AND IT RAN WITH THE SURGING PROBLEM UNTIL I REACHED MY DESTINATION. NO WRENCH LIGHT WHEN I RESTARTED THE CAR. *JB
Fuel system, Gasoline, Vehicle speed control, Sep 4, 2013
I WAS DRIVING ON THE HIGHWAY, AND ALL OF A SUDDEN, MY CAR SLOW DOWN QUICKLY AND A LIGHT CAME ON THAT LOOKED LIKE A WRENCH. I HAD TO PULL OVER QUICKLY AND TRY TO RESTART THE CAR, IT RESTARTED AND I WAS ON MY WAY. THIS HAPPENED SEVERAL OTHER TIMES AND EVENTUALLY, THE VEHICLE WOULD START, BUT WOULDN'T MOVE. TOOK THE VEHICLE TO THE DEALERSHIP, TO BE TOLD I NEEDED A NEW THROTTLE BODY ON A VEHICLE THAT WAS TWO YEARS OLD. THE WARRANTY WAS UP DUE TO THE MILEAGE AND THE COST WAS AROUND $600. THIS APPEARS TO BE A KNOWN ISSUE, BUT FORD IS NOT STEPPING UP TO THE PLATE AND COVERING THE COST OF THE REPAIR.
Fuel system, Gasoline, Vehicle speed control, Sep 4, 2013
THIS HAS HAPPENED ON MULTIPLE OCCASIONS. WHILE DRIVING DOWN THE ROAD GOING APPROX 45 MPH. SUDDENLY THE VEHICLE WOULD LOSE THROTTLE RESPONSE AND/OR STALL ALL TOGETHER. ON AT LEAST TWO OCCASIONS I HAVE ALMOST BEEN REAR-ENDED ONCE ALMOST BY A SEMI-TRUCK. I HAVE DONE MY RESEARCH ON THE SYMPTOMS CONCERNING MY VEHICLE, AND HAVE FOUND OUT THAT THIS IS DUE TO A FAILING THROTTLE BODY. I HAVE ALSO FOUND OUT THAT THIS HAS HAPPENED ON QUITE A LOT OF FORD FUSIONS BUILT AT LEAST BETWEEN 2006 AND 2011. I AM QUITE SURPRISED THAT FORD HAS NOT ISSUED A RECALL ON THESE VEHICLES' PARTS, THIS IS DEFINITELY A SAFETY ISSUE. *JB
Fuel system, Gasoline, Vehicle speed control, Sep 4, 2013
AS I WAS DRIVING ON THE INTERSTATE, MY CAR BEGAN TO LOSE POWER AND I COULD NOT ACCELERATE. FORTUNATELY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY SAFELY. HAD I BEEN IN THE CENTER OR FAR LEFT LANE, MY SAFETY AND THAT OF MY PASSENGER COULD HAVE BEEN SERIOUSLY JEOPARDIZED. AAA TOWED ME TO A FORD DEALER AND IT WAS NECESSARY TO REPLACE THE THROTTLE BODY. I HAVE SINCE LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND BELIEVE A RECALL SHOULD BE IN ORDER. *JB
Fuel system, Gasoline, Vehicle speed control, Sep 4, 2013
THE CAR HAS DIED UNEXPECTEDLY. THE WRENCH AND ENGINE LIGHT WILL GO ON, IT DID IT ONCE ON JULY 27, AUG. 24 AND 25 AND ON SEPT 4, IT DIED TWICE ON THE FREEWAY IN RUSH HOUR TRAFFIC. THE FORD SERVICE DEPT. DIAGNOSED IT AS A "FALTERING THROTTLE BOX". THERE IS A WAIT OF A MONTH FOR THESE. *JB
Vehicle speed control, Engine, Sep 4, 2013
ENGINE DROPPED TO 900 RPM. COASTED TO STOP. VEHICLE WOULD NOT RESPOND TO ACCELERATION. TURNED ENGINE OFF AND RESTARTED MADE IT TO TOWN. DIAGNOSED BY DEALERSHIP AS THROTTLE BODY. PARTS NOT AVAILABLE TILL OCTOBER. THEY HAVE CAR WE HAVE RENTAL BECAUSE WE HAD EXTENDED WARRANTY. IF WE DIDN'T HAVE THAT WE WOULD BE IN TROUBLE. *JB
Vehicle speed control, Engine, Sep 4, 2013
JUST FOUR MONTHS AFTER PURCHASING MY SO CALLED "CERTIFIED PRE-OWNED 172 POINT PASS INSPECTED 2010 FORD FUSION" THE CAR STARTS ACTING UP WHILE DRIVING DOWN A MAIN STREET IN THE MIDDLE OF TOWN, THE CAR LOST ALL ACCELERATION RIGHT AFTER I STARTED TAKING OFF FROM A STOP LIGHT. THE WRENCH LIGHT THEN CAME ON AND THE CAR STARTED TO STALL OUT AS THIS WAS GOING ON I'M ALSO TRYING TO TURN LEFT, WHICH WAS A LITTLE SCARY BECAUSE I BASICALLY CUT SOMEONE OFF WHILE TURNING BECAUSE, I HAD NO ACCELERATION WHATSOEVER TO AVOID THEM. THIS IS A SERIOUS PROBLEM AND I'M NOT THE ONLY ONE WHOSE HAD TO GO THROUGH IT FROM ALL THE SAME COMPLAINTS I SEE ON THE INTERNET. THIS MALFUNCTIONING THROTTLE BODY NEEDS TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY HURT! *JB
Vehicle speed control, Engine, Sep 4, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000. THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES, BEFORE IT STOPPED COMPLETELY. UPDATED 10/22/13