2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Fuel system, Gasoline, Vehicle speed control, Aug 26, 2013
FRIDAY AUGUST 9, 2013 TURNING RIGHT ON GREEN LIGHT AND LOST ALL FORWARD POWER, BUT ENGINE DID NOT STALL CAR WOULD MOVE VERY SLOWLY ON ENGINE IDLE. TURNED KEY OFF THEN CAR STARTED BACK UP RAN OK. SUNDAY AUGUST 11, 2013 DRIVING IN TRAFFIC A 45MPH LOST ALL FORWARD POWER WAS ABLE TO STOP AT THE SIDE OF THE ROAD WITHOUT BEING REAR ENDED IN TRAFFIC. MONDAY AUGUST 12, 2013 TURNING LEFT OUT OF DRIVEWAY INTO TRAFFIC LOST ALL FORWARD POWER WAS ABLE TO GET TO CURB BEFORE BEING T-BONED IN TRAFFIC. ON MONDAY AUGUST 12, 2013 HAD THROTTLE BODY ASSEMBLY REPLACED AT A COST OF $488.56. $324.34 FOR A PART THAT SHOULD LAST LONGER THEN 45,000 MILES. *TR
Vehicle speed control, Engine, Aug 26, 2013
I WAS DRIVING MY CAR ON THE EXPRESSWAY AND SUDDENLY MY ENGINE DIED WITH NO WARNING AND THE RPMS DROPPED. I CAME VERY CLOSE TO AN ACCIDENT AND LUCKILY WAS ABLE TO GET IT OFF THE ROAD. PEOPLE DRIVE VERY FAST AND I FEEL LUCKY TO BE UNHURT. I HAVE A DEFECTIVE THROTTLE BODY AND I CAN NO LONGER DRIVE MY CAR TILL IT IS FIXED. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED. THEY SAY THE CIRCUIT BOARD IS FAULTY AND IS SENDING THE ENGINE THE WRONG SIGNAL. SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED . PLEASE ADD THIS TO YOUR LIST OF OTHER COMPLAINTS. I BOUGHT MY CAR ON JULY 11, 2009 THANK U *TR
Vehicle speed control, Engine, Aug 26, 2013
I WAS DRIVING HOME DOING ABOUT 50 MPH, AND ALL OF A SUDDEN THE CAR LOST POWER AND I WAS UNABLE TO ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND IT FINALLY STOPPED DOWN TO ABOUT 2-3 MPH. I TOOK IT TO THE FORD DEALERSHIP AND HAD TO PAY 824.00 TO REPLACE THE THROTTLE BODY. FORD NEVER MENTIONED ANYTHING ABOUT THIS BEING A PROBLEM. I HAVE SEEN NUMEROUS NEWS STORIES ABOUT THIS VERY PROBLEM. *TR
Vehicle speed control, Aug 25, 2013
THE CAR WOULD NOT ACCELERATE AFTER COMING TO A STOP. I PUSHED ON THE ACCELERATOR AND NO POWER. IT ALSO GOES FROM 60 AND DROPS DOWN INSTANTLY WHILE DRIVING ALMOST AS IF IT LOST POWER. *TR
Vehicle speed control, Engine, Aug 25, 2013
I WAS DRIVING ABOUT 60 MPH ON THE HIGHWAY, AND THE ENGINE STOPPED. I COASTED TO THE SIDE OF THE ROAD, AND TURNED OFF THE KEY TO RESET THE ALARM CODE. THE CAR STARTED AND DROVE NORMALLY FOR ABOUT 2 MILES, THEN THE ENGINE STOPPED AGAIN. WITHIN 5 MILES THE CAR WOULD BARELY RUN AT ALL, THE ENGINE WAS MIS-FIRING AND CLUNKING ALONG AT 2 MPH AND STALLING EVERY FEW FEET. I HAD NO PREVIOUS INDICATIONS OF A PROBLEM. THE CAR WAS RUNNING FINE, AND THEN WITHIN 5 MILES IT WAS COMPLETELY UN-DRIVABLE. THE PROBLEM WAS FAILURE OF THE THROTTLE BODY, COST $525 TO REPAIR. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Aug 25, 2013
MY 18 YEAR OLD SON WAS GETTING READY TO GET ON THE FREEWAY AND THE VEHICLE SUDDENLY SLOWED TO 30 MPH. WE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE THROTTLE BODY AT OUR EXPENSE. THIS ISSUE IS SO COMMON THAT FORD IS HAVING A HARD TIME PRODUCING ENOUGH THROTTLE BODIES. THE PART IS ON NATIONAL BACK ORDER AND THIS PARTICULAR DEALER HAD A CAR IN THE SHOP THAT HAD WAITED 1 MONTH FOR THIS PART. THIS IS A SERIOUS SAFETY ISSUE. ONE MINUTE LATER AND MY SON WOULD HAVE BEEN DOING 65MPH ON THE FREEWAY. IMAGINE IF HE WAS IN TRAFFIC AND SUDDENLY COULD NOT TRAVEL FASTER THAN 30 MPH. IN ADDITION, SINCE THIS EVENT THE FORD SYNC AND BLUETOOTH FEATURES NO LONGER WORK. *TR
Vehicle speed control, Fuel/propulsion system, Aug 24, 2013
I WAS TRAVELING AT ABOUT 45 MPH AND WITHOUT ANY WARNING MY CAR STALLED. IT WOULD NOT ACCELERATE AT ALL. I HAD TO JUST LET IT COAST AND ATTEMPT TO GET OUT OF THE ROAD. THE CAR WAS STILL RUNNING, BUT VERY ROUGH. AFTER I CUT THE ENGINE OFF, IN A FEW MINUTES IT DID RESTART. BUT BY THIS TIME A DEPUTY HAD SHOWN UP. HE WOULD NOT LET ME TRY TO DRIVE THE CAR, BECAUSE IT COULD HAPPEN AGAIN AND WOULD BE A SAFETY ISSUE. I HAD TO HAVE THE CAR TOWED. WHEN THEY CHECKED THE COMPUTER NOTHING SHOWED UP. I THEN TOOK MY CAR MY CAR TO A LOCAL FORD DEALER. AND WITHOUT EVEN CHECKING THE CAR THE SERVICE PERSON TOLD ME THAT IT WAS THE THROTTLE BODY. AS THIS IS A COMMON PROBLEM WITH MY CAR. FORD NEEDS TO RECALL THIS PART. THIS IS GOING TO COST ME AROUND $600 TO REPAIR MY CAR. THIS IS EXTREMELY DANGEROUS, IF I HAD BEEN IN HEAVY TRAFFIC SOMEONE COULD HAVE BEEN INJURED. *TR
Engine and engine cooling, Fuel system, Gasoline, Vehicle speed control, Aug 24, 2013
WITHOUT WARNING, ENGINE STALLED ON HIGHWAY AT 60 MPH CAUSING RAPID DECELERATION. AFTER RESTART, CONTINUED INTERMITTENT STALLING WITHOUT WARNING CREATING A HAZARDOUS SITUATION. *TR
Electrical system, Vehicle speed control, Engine, Aug 24, 2013
I WAS DRIVING HOME FROM THE LOCAL STORE AND CAME UP TO A LIGHT. AS I STARTED TO TURN RIGHT AND ACCELERATE, THE ENGINE SUDDENLY STOPPED ACCELERATING. THE INCIDENT OCCURRED AT ABOUT 1000 RPM'S. THE "SERVICE ENGINE SOON" LIGHT APPEARED. I QUICKLY PULLED OVER TO THE SIDE OF THE STREET AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AND GOT NO MORE THEN 100 YARDS WITHOUT THE SAME THING HAPPENING AGAIN. I REPEATEDLY DID THIS UNTIL I MANAGED TO GET HOME. A TOW TRUCK TOOK IT INTO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY WAS BAD SO THEY REPLACED IT. I'M THANKFUL THIS DIDN'T HAPPEN WHEN I WAS TURNING LEFT WITH ONCOMING TRAFFIC WHICH COULD HAVE EASILY RESULTED IN AN ACCIDENT. *TR
Vehicle speed control, Engine, Aug 23, 2013
TRAVELING DOWN THE ROAD AT 60 MPH ON A MAJOR HIGHWAY AND THE CAR STALLS....THIS HAS BEEN REPEATEDLY HAPPENING IN THE LAST TWO MONTHS. AT LEAST 6 TIMES IN JULY AND SO FAR 4 TIMES IN AUGUST. WHAT HAS TO HAPPEN FOR FORD TO DO A[XXX] RECALL ON THIS PART (THROTTLE BODY AND CIRCUIT BOARD) THAT IS CAUSING THIS, A DEATH???? I PRAY ITS NOT MINE! WE JUST BOUGHT THIS CAR FROM WIDRICKS AUTO SALES IN WATERTOWN NEW YORK IN MARCH OF THIS YEAR AND THIS IS WHATS HAPPENING....I WILL NOT DRIVE THE CAR UNTIL IT IS FIXED BECAUSE WHETHER FORD CARES OR NOT IT IS AN ACCIDENT WAITING TO HAPPEN!!!! I AM SO FRUSTRATED THAT A COMPANY THIS BIG DOESNT GIVE A[XXX] ABOUT PEOPLE THAT BUY THEIR PRODUCTS ENOUGH TO DO A RECALL ON THIS PART AND REPLACE IT FOR NOTHINGWHEN FORD KNOWS ABOUT THE PROBLEM!!!!!! ...SERIOUSLY WHAT IS THE DIFFERENCE BETWEEN ONE COMPLAINT AND A THOUSAND???? WHAT ABOUT THE LIVES OF DRIVERS AND PASSENGERS OF VEHICLES THAT FORD KNOW HAVE THIS PROBLEM??? CAN YOU SAY LAW SUIT FORD PEOPLE\ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Vehicle speed control, Engine, Aug 23, 2013
UPON ACCELERATING FROM A DEAD STOP AT A TRAFFIC SIGNAL, I COULD NOT ACCELERATE PAST 15 MPH. I PULLED OVER TO THE SIDE OF THE ROAD AN THE CAR WAS IDLING VERY ROUGHLY AND ON THE VERGE OF STALLING. I TURNED THE CAR OFF, WAITED 1-2 MINUTES, RESTARTED THE CAR AND THE CAR WAS RUNNING "NORMALLY". I DON'T RECALL IF ANY OF THE DASHBOARD LIGHTS CAME ON. I TOOK THE VEHICLE INTO MY LOCAL FORD DEALER AND WAS TOLD THAT THE ISSUE IS THE THROTTLE BODY AND IT NEEDS TO BE REPLACED AND THAT THE STALLING COULD HAPPEN AT ANY GIVEN TIME. UNFORTUNATELY THE PART ID ON BACK-ORDER FOR 1-2 MONTHS SO I NEED TO LIVE WITH THIS DANGEROUS ISSUE FOR SOME TIME. THE CAR IS A 2010 FORD FUSION. I AM THE ORIGINAL OWNER (PURCHASED IN DEC '09) AND THIS IS THE FIRST OCCURRENCE OF THIS STALLING ISSUE. *TR
Vehicle speed control, Aug 23, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE MIL WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,013.
Electrical system, Vehicle speed control, Engine, Aug 23, 2013
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH WHEN MY VEHICLE LOST POWER. PUSHING THE GAS DID NOTHING. I HAD TO COAST OFF THE SIDE OF THE ROAD. RESTARTING MY VEHICLE SEEMED TO RESOLVE THE ISSUE. THE SECOND INCIDENT WAS IN TOWN. I WAS DRIVING ABOUT 35 MPH WHEN MY VEHICLE LOST POWER. I PULLED OFF TO THE SIDE , THE VEHICLE SPUTTERED AS IF IT MIGHT DIE. I TURNED OFF THE ENGINE AND THEN RESTARTED IT. I DROVE ABOUT 1/4 MILE TO MY MECHANIC WHO WAS UNABLE TO DIAGNOSE THE PROBLEM WITH HIS SCANNER. HE THINKS IT IS THE " DRIVE BY WIRE " OR A SENSOR. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 23, 2013
WE JUST BOUGHT THE CAR THE DAY BEFORE AND AS MY SON BACKED IT OUT OF THE DRIVEWAY THE CAR LOST POWER. AFTER TURNING THE ENGINE OFF AND ON AGAIN HE WAS ABLE TO DRIVE THE CAR NORMALLY. THE CAR WAS DRIVEN WITHOUT ANY PROBLEMS FOR ABOUT TWO WEEKS. BUT AFTER ABOUT TWO WEEKS, THE CAR WAS BEING DRIVEN AT ABOUT 40MPH WHEN IT SUDDENLY LOST POWER. AFTER COASTING TO THE SIDE OF THE ROAD AND TURNING THE ENGINE OFF AND ON AGAIN IT BRIEFLY REGAINED POWER BUT THE CAR WENT ONLY ABOUT 100FT BEFORE LOSING POWER AGAIN. AFTER LETTING THE CAR SIT FOR 20 MINUTES WE WERE ABLE TO START IT AND DRIVE THE REMAINING HALF MILE HOME. WE HAD DISMISSED THE FIRST INCIDENT AS POSSIBLY BEING A MISTAKE ON THE PART OF MY SON DRIVING AN UNFAMILIAR VEHICLE AND PERHAPS NOT SHIFTING PROPERLY WHEN BACKING OUT OF THE DRIVEWAY. BUT THE SECOND INCIDENT WAS CLEARLY AN INDICATION OF A FAILURE ON THE PART OF THE VEHICLE. IT WAS NOT SAFE TO DRIVE. ALTHOUGH THE PROBLEM WAS INTERMITTENT, A LOSS IN POWER COULD HAPPEN AT ANY TIME AND COULD POTENTIALLY LEAVE US HELPLESS WITHOUT POWER IN A DANGEROUS SITUATION. WE HAD THE CAR TOWED TO A FORD DEALER WHO DETERMINED THAT THE PROBLEM WAS A BAD THROTTLE BODY. THEY REPLACED IT AT A COST TO US OF $537. A THROTTLE BODY THAT FAILS AT LESS THAN 100,000 MILES IS DEFECTIVE AND SHOULD BE RECALLED BECAUSE OF THE SAFETY ISSUE. *TR
Vehicle speed control, Aug 23, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAULTY THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 10/17/13*LJ
Power train, Vehicle speed control, Aug 23, 2013
THROTTLE ACTUATOR CONTROL SYSTEM IS STUCK OPEN. *TR
Power train, Vehicle speed control, Aug 22, 2013
SIX MONTHS AFTER PURCHASING MY FUSION BRAND NEW, IT LEFT ME STRANDED 6 HOURS AWAY FROM HOME ON THE SIDE OF THE ROAD WITH A WRENCH LIGHT ON AND NO ACCELERATION. AFTER A TREMENDOUS TOW BILL THAT FORD WOULD NOT COVER (YES I HAVE THE EXTENDED WARRANTY) I HAD MY CAR BROUGHT TO MY LOCAL DEALER AND FOUND TO BE AND REPLACED THE THROTTLE BODY. YESTERDAY ON MY WAY TO WORK, IT STARTED DOING THE SPUTTERING AND JERKING AGAIN AND THAT WRENCH LIGHT CAME ON AND I LOST ALL POWER CONTROL TO MY VEHICLE. THANKFULLY I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. AFTER A FEW MINS IT DID CRANK BACK AND I WAS ABLE TO DRIVE ABOUT 15 MILES BEFORE IT DID IT AGAIN AND THIS TIME MY ENGINE LIGHT CAME ON. NOW MY LOCAL FORD DEALERSHIP IS SAYING ALL I CAN DO IS PAY TO HAVE IT FIXED AGAIN BECAUSE MY EXTENDED WARRANTY JUST RAN OUT AND IT IS GOING TO BE EXPENSIVE. I DON'T UNDERSTAND WHY A RECURRING PROBLEM CAN'T BE FIXED. IT IS VERY UNSAFE TO HAVE A CAR DO THIS WHILE ON A HIGHWAY. ESPECIALLY WHEN YOU HAVE KIDS IN THE CAR LIKE I DO. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 22, 2013
I WAS DRIVING DOWN THE INTERSTATE AND I PUSHED THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE. THIS HAPPENED TWICE WITHIN 2 MILES. I TOOK THE CAR TO A LOCAL GARAGE AND THEY SAID IT WAS THE THROTTLE BODY. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP AND PAID FOR IT TO BE FIXED BECAUSE THE CAR WAS NO LONGER UNDER WARRANTY. HOPEFULLY IF THERE IS A RECALL, I CAN GET REIMBURSED FOR MY REPAIR BILL. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Aug 22, 2013
MY WIFE AND SON WERE IN THE CAR AND HAD STOPPED AT A BUSY 4-WAY STOP INTERSECTION. WITH NO PRIOR WARNING THE CAR STARTED TO SHAKE AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. THE POWER STEERING WAS BARELY WORKING AND THE CAR STALLED JUST PAST THE INTERSECTION. THEY WERE ABLE TO RESTART THE CAR, BUT THE MINUTE THE CAR WAS PUT IN DRIVE IT WOULD START SHAKING ETC.... WE HAD TO HAVE THE CAR TOWED BACK TO VAN BORTEL FORD IN EAST ROCHESTER NY FOR REPAIRS. THE DEALERSHIP STATED THAT WE NEEDED A NEW THROTTLE BODY ($465.34) AND A NEW BATTERY ($123.90) ON A 3 YEAR OLD CAR. THEY INDICATED THEY NEW OF A POSSIBLE RECALL AND TOLD US TO HANG ON TO OUR RECEIPT FOR A REFUND IF THE RECALL HAPPENS. *TR
Vehicle speed control, Aug 22, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Vehicle speed control, Engine, Aug 22, 2013
FIRST INCIDENT WAS VEHICLE STALLED WHILE ENTERING A INTERSECTION FROM A STOP SIGN. STALLED HALF WAY INTO INTERSECTION AND HAD A NEAR MISS OF BEING HIT DO TO LOSS OF POWER AND OTHER TRAFFIC NOT HAVING TO STOP IN THEIR DIRECTION. CAR WAS DIESELING WHEN IT CAME TO A STOP ,HAD TO BE SHUT OFF, THEN RESTARTED WITH NO PROBLEMS OR INDICATOR LIGHTS AFTERWARD. THIS SAME STALLING HAS HAPPENED AT HIGHWAY SPEEDS OF 60 MPH + AND ON SIDE ROADS AT 30 MPH. FROM STOPS TO FULL POWER GOING UP HILLS OR TRYING TO PASS ANOTHER CAR. NO POWER TO MOVE CAR EXIST ONCE IT HAS HAPPENED ,YOU MUST COME TO A COMPLETE STOP , SHUT COMPLETELY OFF AND THEN RESTART. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER LAST FEW WEEKS.TOOK TO DEALER TODAY AND WAS TOLD THROTTLE BODY IS SHOWING A FAULT AND PARTS CAN ONLY BE RECEIVED BY OVERNIGHT DELIVERY "AS THIS PART IS IN VERY HIGH DEMAND AND THEY CAN'T ORDER ONE IN AND GET IT BY REGULAR DELIVERY". *TR
Engine and engine cooling, Vehicle speed control, Aug 21, 2013
I WAS DRIVING WEST BOUND I-275 IN NORTHERN KENTUCKY, NEAR I-71 WHEN THE VEHICLE LOST POWER. I NARROWLY MISSED BEING HIT BY OTHER VEHICLES AS I MOVED TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED NORMAL. I DROVE TO A NEARBY FORD DEALERSHIP AND THEY STATED THE PROBLEM WAS LIKELY A DEFECTIVE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND I HAVE NOT HAD ANY FURTHER PROBLEMS. BASED ON INTERNET SEARCH, THIS IS A COMMON PROBLEM AND ONE THAT IS A SAFETY ISSUE. PLEASE ISSUE A RECALL. *TR
Fuel system, Gasoline, Structure, Vehicle speed control, Aug 21, 2013
PULLED OUT INTO TRAFFIC AND MY CAR LOST ALL ACCELERATION AND BEGAN TO SHUDDER WHEN I GOT IT TO THE SHOULDER. TURNED IT OFF, AND BACK ON: NO ISSUE. LESS THAN 40 YARDS DOWN THE ROAD IT DID IT AGAIN. TOOK IT TO AUTO ZONE, THE ONLY CODE THAT CAME UP WAS THAT MY "FUEL DOOR STUCK OPEN". WHICH IS IMPOSSIBLE, BECAUSE IT CAME WITH A "RACING CAP" I.E NO TWIST-OFF CAP. DROVE FINE FOR TWO MONTHS, THEN CAME BACK SOMETHING AWFUL TO THE TUNE OF FREEWAY 75MPH TO ZERO, AT WHICH POINT IT WENT INTO "LIMP MODE" AND BARELY MADE IT HOME DUE TO NUMEROUS STALLS. JUST HAD TO REPLACE THIS DEFECTIVE THROTTLE BODY ON A 3-YEAR OLD CAR. RIDICULOUS FORD. ALSO, MY DRIVERS' SIDE INTERIOR DOOR HANDLE BROKE OUT OF NOWHERE. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 21, 2013
AS I WAS DRIVING ON THE INTERSTATE THE CAR RPM JUMPED AND THE CAR PROCEEDED TO SHAKE A BIT. WHEN I TRIED TO GIVE THE CAR GAS NOTHING HAPPENED. WE HAD TO PULL OFF TO THE SIDE OF THE ROAD, WHEN THE CAR BEGAN TO SHAKE MUCH HARDER. WE WERE FORCED TO TURN THE CAR OFF, WAIT A MOMENT A TURN THE CAR BACK ON. IT HAS DONE THIS TWO US A COUPLE OF TIMES WHILE WE WAIT FOR THE PART TO COME IN. *TR
Vehicle speed control, Fuel/propulsion system, Aug 21, 2013
LIKE MOST OF THE COMPLAINTS I READ ON- LINE AND WAS ABLE TO DIAGNOSE THE PROBLEM MYSELF A 55 YEAR OLD FEMALE, I WAS DRIVING AND ALL THE SUDDEN MY ENGINE WAS STILL RUNNING BUT HAD NO ACCELERATION THE PEDAL WAS WORTHLESS, LUCKILY I WAS ABLE TO COAST OFF THE ROAD WITHOUT BEING SLAMMED INTO BY OTHER CARS AND THEN WHEN I CAME TO COMPLETE STOP THE CAR STARTED SHAKING UNCONTROLLABLY AND THEN THE ENGINE DIED. I PUT IN PARK AND TURNED OFF IGNITION THEN I RESTARTED AND I WAS ABLE TO DRIVE A FEW MILES THEN IT HAPPENED AGAIN. I HAD TO RESTART 4 TIMES TO MAKE IT HOME AND I WAS LUCKY TO BE IN MY HOME TOWN WHEN THIS HAPPENED BECAUSE I MAKE A LOT OF TWO HUNDRED MILE TRIPS. I GOOGLED ONLINE AND FOUND OUT THAT OTHER OWNERS OF THIS LEMON VEHICLE HAS HAD THE SAME PROBLEM. FORD DEALERSHIP WANTED CLOSE TO $700.00 TO DIAGNOSE AND REPLACE THE THROTTLE BODY, PARTS AND LABOR. I'M RECENTLY DIVORCED AND UNEMPLOYED AND COULD NOT AFFORD THIS RIDICULOUS AMOUNT FOR SOMETHING THAT TAKES LESS THEN 10 MIN. TO CHANGE, I BOUGHT A NEW ONE FOR $172.00 AND DID IT MYSELF COULDN'T BE EASIER. FORD SHOULD BE ASHAMED FOR NOT RECALLING ALL VIN NUMBERS MINE WASN'T INCLUDED IN RECALL, THANK GOD SOMEONE POSTED ON UTUBE HOW TO CHANGE IT. SHAME ON FORD THIS IS A SAFETY ISSUE AND HOPE NO ONE GETS KILLED IN A TRAFFIC ACCIDENT WHEN THIS HAPPENS. *TR