2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Vehicle speed control, Engine, Jul 20, 2013
FIRST INCIDENT: ON 05/21/2013 CAR HESITATED WHEN PUSHING ACCELERATOR PEDAL AFTER GOING DOWNHILL TO A STOP AND THEN ATTEMPTING TO REACH NORMAL SPEED IN OUR HOUSING DEVELOPMENT (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 05/21/2013). ...UPDATED 08/16/13 *BF SECOND INCIDENT: ON 06/21/2013 CAR DID NOT RESPOND BEYOND IDLE SPEED AFTER PUSHING ACCELERATOR PEDAL TO MOVE FROM STOP LIGHT AND DRIFTED TO NEARBY PARKING LOT WITH NO ACCELERATOR PEDAL RESPONSE BEYOND IDLE POWER (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 06/21/2013) ...UPDATED 08/16/13 *BF *TR
Fuel system, Gasoline, Vehicle speed control, Jul 19, 2013
CRUISE CONTROL ON 65MPH@2000RPM WITH NO INPUT FROM DRIVER, RPM SUDDENLY JUMPS TO 3500 NO SPEED CHANGE, LOSS OF POWER OR JERKING OF CAR. TURN OFF CRUISE CONTROL, RPM DROPS TO 2000 SMOOTHLY,ALL SEEMS FINE. TURN ON CRUISE CONTROL AGAIN, RPM JUMPS IMMEDIATELY TO 2700, AGAIN SMOOTHLY. TURN OFF CRUISE CONTROL, RPM DROPS AGAIN TO 2000. DRIVE HOME W/O CRUISE CONTROL NO PROBLEM. ON TRIP TO DEALER FOR DIAGNOSIS THE WRENCH ICON APPEARS ON DASH WHEN THE ACCELERATOR BECOMES SUDDENLY COMPLETELY UNRESPONSIVE. MOTOR RUNS SMOOTHLY BUT DOESN'T REACT TO ACCELERATOR. PULL OVER, TURN OFF MOTOR, WAIT 1-2 MIN. WRENCH ICON IS GONE, ALL SEEMS OKAY, DROVE ON TO DEALER. *TR
Vehicle speed control, Jul 19, 2013
THE CAR LOST POWER SUDDENLY. WE HAD TO PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. WE HAD TO LEAVE THE AIR CONDITIONER OFF. *TR
Vehicle speed control, Jul 19, 2013
THE CAR SUDDENLY LOST POWER AND WE LOST SPEED AND HAD TO PULL OVER. WE TURNED THE CAR OFF, TURNED THE CAR BACK ON AND WAS ABLE TO DRIVE HOME. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 19, 2013
WHILE ACCELERATING, CRUISING OR AT IDLE, THE ENGINE STALLS THEN DIES. WHEN RESTARTING ENGINE STUMBLES BADLY AND DIES. THIS HAPPENS IN TRAFFIC, ACCELERATING INTO INTERSECTIONS, AT HIGHWAY SPEEDS, ETC. MIL IS NOW ON CONSTANTLY. VEHICLE IS COMPLETELY UNUSABLE BECAUSE IT IS PAST THE WARRANTY PERIOD. WE WILL BE REPLACING THE THROTTLE BODY AT OUR OWN EXPENSE, BUT WOULD LIKE FORD TO REIMBURSE US. *TR
Vehicle speed control, Engine, Jul 19, 2013
I WAS DRIVING DOWN A HIGHWAY WHEN THE ENGINE SUDDENLY LOST POWER WITHOUT WARNING. I QUICKLY WENT FROM 70 MPH TO 50 MPH AND CONTINUED TO SLOW. THE VEHICLE ENGINE LIGHT CAME ON THE INSTRUMENT PANEL AND MY RPMS DROPPED BELOW 500. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND STARTED IT. THE CAR STARTED AND IDLED JUST FINE. I REVVED THE ENGINE A FEW TIMES. RPMS STAYED IN THE NORMAL RANGE. I PUT THE CAR IN GEAR AND STARTED TO MOVE. IMMEDIATELY THE ENGINE LIGHT CAME BACK ON AND THE RPMS DROPPED AGAIN. I HAD THE CAR TOWED TO A REPAIR SHOP WHERE THEY INFORMED ME THE THROTTLE BODY HAD FAILED AND IT REQUIRED REPLACEMENT. THE TOW AND REPAIRS COST ME OVER $500. *TR
Vehicle speed control, Jul 19, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO SHAKE. AFTER SHUTTING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE CONTACT WAS ABLE TO DRIVE WITHOUT FAILURE FOR A SHORT TIME BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR
Vehicle speed control, Jul 18, 2013
I WAS DRIVING 70 MPH ON A 4 LANE INTERSTATE, AS FAR AWAY FROM THE SHOULDER AS I COULD GET...SUDDENLY THE CAR LOST ALL ACCELERATION. I HAD TO MAKE MY WAY OVER THE 4 LANES TO PULL OVER. PUT THE CAR IN PARK, RESTARTED AND DROVE FOR ANOTHER 45 MINUTES AND IT HAPPENED AGAIN. SINCE THIS FIRST TIME, IT HAS NOW OCCURRED WITH NO WARNING, NO PATTERN AT LEAST 10 TIMES - ONE TIME I WAS GOING ACROSS MULTIPLE LANES OF ON-COMING TRAFFIC AND CARS GOING 50+ MPH HAD TO STOP TO AVOID T-BONING ME. TOOK MY CAR INTO MECHANIC, THEY SAY ITS THE THROTTLE ACTUATOR CONTROL AND THAT IT WILL BE MORE THAN A MONTH WAIT FOR REPAIR BECAUSE FORD CAN'T KEEP UP WITH THE DEMAND FOR THIS FAULTY PART. THERE SHOULD BE A RECALL FOR THIS VERY DANGEROUS DEFECT THAT FORD IS WELL AWARE OF. IN RESEARCHING MY CARS ISSUE ONLINE I AM STUNNED TO SEE SO MANY OTHERS EXPERIENCING THIS SAME ISSUE. WHAT DOES IT TAKE TO GET SOMEONE TO REALIZE THIS IS A MAJOR ISSUE THAT NEEDS ATTENTION??? DOES SOMEONE HAVE TO DIE? REALLY? I JUST PURCHASED THIS VEHICLE APPROX 6 MO'S AGO WITH JUST UNDER 60,000 MILES. RIDICULOUS THAT IT'S NOW NEEDING THIS REPAIR. I CAN'T DRIVE THIS CAR FOR OVER A MONTH NOW, DUE TO FORD'S INABILITY TO KEEP UP. I HAVE 2 SMALL CHILDREN THAT CAN'T RIDE IN THE VEHICLE DUE TO THE EXTREME HAZARD OF THIS VEHICLE STOPPING AT ANY TIME/SPEED. SO UNBELIEVABLY DANGEROUS AND UNACCEPTABLE. *TR
Vehicle speed control, Jul 18, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000. *TR
Vehicle speed control, Jul 18, 2013
VEHICLES UNEXPECTEDLY GOES INTO "LIMP HOME MODE" AT REDUCED POWER. VEHICLE WAS TAKEN TO DEALER ON JULY 17, 2013 AFTER REPEATED INCIDENTS. OWNER WAS TOLD BY DEALER THAT THE THROTTLE CONTROL MUST BE REPLACED. THE DEALER WILL ORDER THE NEW THROTTLE CONTROL WHICH IS ON NATIONAL BACKORDER AND SHOULD ARRIVE IN 1-2 WEEKS. EVEN THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS AND NEWS ARTICLES ABOUT THIS COMMON PROBLEM IN THE 2010 FORD FUSION, THE OWNER WAS QUOTED THAT THE COST TO REPLACE THE THROTTLE CONTROL WOULD BE $368 AS FORD HAS YET TO TAKE RESPONSIBILITY FOR THIS OBVIOUS SAFETY PROBLEM WITH THE VEHICLE. *TR
Vehicle speed control, Jul 17, 2013
I OWN A FORD FUSION 2010. THE CAR RAN GREAT UNTIL IT JUST UNEXPECTEDLY STOP WORKING WHILE I WAS DRIVING ON I-95 WITH MY SON [XXX]. I WAS DRIVING AT 60 MPH WHEN THE CAR JUST STOP ACCELERATING WHEN I HIT THE GAS. I INSTINCTIVELY HIT MY FLASHERS ON AND STARTED HONKING MY HORN TO ALERT OTHER CARS BECAUSE THERE WAS NO IMMEDIATE SHOULDER TO PULL ONTO. AFTER ABOUT 100 YARDS OF DRIVING AT ABOUT 5 MPH I FINALLY PULLED OVER ONTO THE SHOULDER. THE CAR STARTED SHAKING UNCONTROLLABLY WHEN I STOPPED. I TURNED THE CAR OFF IN ORDER TO STOP THE SHAKING. THE EXPERIENCE WAS TERRIFYING ENOUGH THAT I WENT HOME TO DO RESEARCH. THE INFORMATION I FOUND FLOORED ME. THERE ARE LITERALLY HUNDREDS ON FORD FUSION 2010 OWNERS THAT HAVE HAD THE SAME PROBLEM. THE CAR JUST ABRUPTLY SHUTS DOWN BECAUSE OF A DEFECTIVE PART. THE PART IS THE THROTTLE BODY. IT IS MIND BOGGLING THAT FORD HAS NOT RECALLED THIS CAR. THEY ARE PUTTING MONEY AHEAD OF THE SAFETY OF THEIR CUSTOMERS. I AM APPALLED THAT NOTHING HAS BEEN DONE. I DEMAND THAT FORD MAKES THIS RIGHT BEFORE SOMEBODY GETS SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 16, 2013
THROTTLE BODY QUIT WORKING WHILE DRIVING AT 65 MPH. ENGINE DROPPED TO IDLE AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. WRENCH LIGHT CAME ON AT INSTRUMENT PANEL. COASTED ACROSS 5 LANES OF HIGH SPEED TRAFFIC TO REACH THE ROAD SHOULDER. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON THE THROTTLE STARTED WORKING AGAIN. DEALER SAYS THAT THERE IS A NATIONWIDE BACK ORDER FOR THE REPLACEMENT THROTTLE BODY TO FIX THIS PROBLEM BUT THERE IS NO RECALL ACTIVE. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jul 16, 2013
EARLIER THIS MONTH, I STARTED MY CAR [FORD FUSION 2010 SE] AFTER HAVING IT PARKED [NEVER HAVING THIS SITUATION BEFORE] MY CAR STARTED VIBRATING AFTER I TURNED THE CAR ON AND BARELY DRIVING IT. I PLACED THE CAR IN PARK AND POPPED MY HOOD AND LOOKED AT THE ENGINE, THE ENTIRE THING WAS VIBRATING SO I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED, THE PROBLEM WAS THEN GONE AND I THOUGHT HMM.. MAYBE ITS JUST A MINOR ISSUE. THIS SAME THING HAPPENED AGAIN A FEW DAYS AFTER AND THEN A FEW TIMES WITHIN THE SAME WEEK UP UNTIL NOW. SO I'LL BE DRIVING AND THE CAR WOULD JUST SLOW DOWN AND MY ENGINE WOULD BE VIBRATING. I TOOK MY CAR TO THE SHOP [BARELY MAKING IT THERE] I WENT TO "BROAD & JAMES AUTO CARE LOCATED AT 3288 E BROAD ST COLUMBUS, OH 43213" AFTER HAVING A DIAGNOSTICS DONE I WAS ADVISED THAT I HAD A THROTTLE BODY FAILURE AND THEY CONTACTED FORD KRIEGER IN COLUMBUS OH AND WAS ADVISED THAT THE PARTS ARE ON BACK ORDER AND THAT THERE ARE NO SPECIFIC DATE OF RECEIPT. UPON RESEARCH I'VE FOUND OUT THAT THIS IS AN ONGOING ISSUE FOR THIS VEHICLE. NOW MY CAR CAN'T BE DRIVEN AT ALL. *TR
Vehicle speed control, Jul 16, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 53,600. *TR
Vehicle speed control, Engine, Jul 16, 2013
THE FIRST OCCURRENCE WAS WHEN I WAS BEGINNING TO ACCELERATE AT AROUND 50 MPH. THE ENGINE LOST POWER AND MY ENGINE AND WRENCH LIGHT CAME ON. CAR BEGAN TO SHAKE AND THERE WAS NO RESPONSE FROM THE ENGINE JUST HIGH RPM'S AND NO MOVEMENT. I PULLED OVER AND TURNED THE CAR OFF. WHEN I RESTARTED THE CAR, THE ENGINE LIGHT WAS ON BUT THE WRENCH LIGHT WAS OFF. I CONTINUED TO DRIVE BUT ABOUT 20 MILES DOWN THE ROAD IT DID IT AGAIN. AT THE TIME I THOUGHT I HAD GOT A BAD BATCH OF GAS. I HAD FILLED UP THAT MORNING. THE ENGINE LIGHT WENT OUT AND I DROVE FOR ANOTHER 10,000 MILES BEFORE IT HAPPENED AGAIN IN DOWNTOWN TRAFFIC. NOW THE CAR WILL ONLY GO ABOUT 2-3 MILES BEFORE THE IT GOES INTO THE LIMITING MODE. I TALKED TO THE DEALERSHIP AND THEY TOLD ME IT IS THE THROTTLE BODY. THEY ARE ON AT LEAST A WEEK BACK-ORDER BECAUSE THEY CAN'T KEEP UP WITH THE DEMAND OF THE FAULTY PART. *TR
Vehicle speed control, Fuel/propulsion system, Jul 16, 2013
APPROXIMATELY 3 WEEKS AGO I NOTICED A SMALL BUCKING TYPE SYMPTOM WHILE SITTING AT AN IDLE AT STOPS LIGHTS. TODAY WHILE PULLING OUT FROM MY STREET ONTO THE MAIN ROAD MY CAR BEGAN BUCKING VERY BAD AND STALLED. I WAS ABLE TO GET IT RESTARTED AND CONTINUED ON TO WORK. IT HAPPENED TWICE MORE AT STOP LIGHTS WHILE TRYING TO CROSS A MAJOR HIGHWAY! I CALLED MY MECHANIC AND TOOK IT IN IMMEDIATELY. THEY JUST CALLED TO TELL ME IT WAS THE FUEL BODY AND THAT THIS IS A KNOWN ISSUE WITH THESE CARS AND THE PARTS ARE ON BACK ORDER! CONSIDERING THE SEVERITY OF THIS ISSUE AND THE FACT THAT SOMEONE COULD BE SERIOUSLY INJURED IN A ACCIDENT BECAUSE OF THIS ISSUE I WOULD DEMAND THAT FORD ISSUES A RECALL FOR THESE PARTS IMMEDIATELY! *TR
Vehicle speed control, Engine, Jul 16, 2013
I HAD JUST LEFT THE DEALERSHIP AFTER GETTING AN OIL CHANGE. AFTER DRIVING LESS THAN 1 MILE THE WRENCH LIGHT CAME ON AND MY CAR DECELERATED. I IMMEDIATELY WENT BACK TO THE DEALERSHIP. THEY RAN A TEST AND SAID THAT IT PASSED, BUT IT MY BE THE THROTTLE BODY. THEY TOLD ME TO TRY AGAIN AND IF I HAVE PROBLEMS TO CALL. I LEFT AGAIN AND THE SAME THING HAPPENED. I CALLED THE SERVICE ASSOCIATE AND THEY HAD ME BRING IT BACK. THE THROTTLE BODY WAS REPLACED. *TR
Vehicle speed control, Fuel/propulsion system, Jul 16, 2013
LOST POWER AT HIGHWAY SPEED. PULLED ONTO SHOULDER AND RESTARTED ENGINE. LATER CHECKED THE CODE, WHICH WAS P2111. STOPPED DRIVING CAR: IN SOME SITUATIONS THIS LOSS OF POWER COULD BE A SAFETY ISSUE. DEALER REPLACED THROTTLE BODY AT A COST OF $400. *TR
Vehicle speed control, Engine, Jul 15, 2013
THREE TIMES, THE CAR HESITATED AND NEARLY STALLED, THEN WOULD NOT ACCELERATE NORMALLY. IT WAS STOPPED AND RESTARTED AND WAS ABLE TO BE DRIVEN HOME BUT TRAFFIC WAS DISRUPTED ON A MAJOR THOROUGHFARE AND VERY SCARY. WHEN WE TOOK IT TO THE DEALER, THEY SAID IT WAS A THROTTLE BODY PROBLEM AND WAS UNSAFE TO BE DRIVEN HOME. UNFORTUNATELY PARTS ARE BACK ORDERED AND WE ARE WITHOUT A VEHICLE BECAUSE THEY SAID IT IS UNSAFE TO DRIVE, AS IS. *TR
Vehicle speed control, Fuel/propulsion system, Jul 15, 2013
WHILE DRIVING DOWN THE HIGHWAY AT 70MPH, THE CAR EXPERIENCED A SUDDEN LOSS IN POWER FOLLOWED BY FLUXUATING RPM AND NO THROTTLE CONTROL. HAD VEHICLE TOWED TO DEALERSHIP AND PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR
Vehicle speed control, Engine, Jul 13, 2013
PUSHED ACCELERATOR WITH NO RESPONSE ABOVE IDLE. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 13, 2013
WHILE DRIVING MY CAR LOST ALL ACCELERATION. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO QUICKLY PULL OVER TO AVOID TRAFFIC COMING UP FROM BEHIND ME. I SAT ON THE SIDE OF THE ROAD TURNED THE CAR OFF AND WAITED A COUPLE OF MINUTES BEFORE TURNING IT BACK ON. THIS RESET THE GAUGES AND I COULD BEGIN DRIVING HOME (LESS THAN A MILE AWAY). ON THE WAY HOME IT HAPPENED AGAIN. CALLED MY FORD DEALERSHIP, VETERANS FORD IN TAMPA, FL. I SPOKE WITH A SERVICE ADVISOR NAMED [XXX], WHO THROUGH MY DESCRIPTION OF THE SYMPTOMS SAID THAT IT IS THE THROTTLE BODY. THEY HAD JUST FIXED THREE FUSIONS THAT VERY DAY WITH THE SAME PROBLEM. HE SAID IT IS A KNOW ISSUE WITH THE 2010 FUSION MODEL AND THEY FIX MANY OF THESE. SEEMS TO ME THAT FORD SHOULD REALIZE THEIR IS A WIDE SPREAD ISSUE WITH THIS PART AND IT IS UNSAFE. THIS SHOULD BE A RECALLED PART IN MY OPINION AS IT IS NOW GOING TO COST ME BETWEEN 400-700 DOLLARS TO REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 12, 2013
CAR ENGINE UNEXPECTEDLY JERKED AND RPMS LOCKED AT 1000 NO MATTER WHAT WAS DONE WITH GAS PEDAL. DID NOT RECOVER UNTIL TURNED OFF AND THEN ON. REPEATED OVER THE NEXT SEVERAL DAYS. ALSO ENGINE WOULD STALL WHEN TRYING TO IDLE. RESOLUTION WAS REPLACEMENT OF FAULTY THROTTLE BODY ASSEMBLY. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 12, 2013
DRIVING IN HEAVY TRAFFIC THE CAR LOST POWER GOING UP A HILL, AS IF THE GAS PEDAL HAD BEEN DISCONNECTED. LUCKILY I WAS ABLE TO AVOID BEING HIT AND PULLED OUT OF THE WAY. AFTER A FEW MINUTES THE CAR DID START AGAIN BUT THE SHIFTING IS STRANGE AND IT DIES A LOT. I CALLED FORD DEALERSHIP AND THEY STATED IT WAS PROBABLY THE THROTTLE BODY AS THEY HAD BEEN REPLACING THEM LEFT AND RIGHT. THIS WOULD NOT BE COVERED BY ANY WARRANTY AND WOULD COST AROUND $500. I THEN HAD A PRIVATE MECHANIC LOOK AT IT. HE DROVE IT AROUND AND THE CAR DIED ON HIM 3 TIMES IN THIS ONE TRIP. SO AFTER CHECKING...HE CONFIRMED IT IS THE THROTTLE BODY BUT THE PART IS ON A NATIONAL BACK ORDER AND WOULD TAKE UP TO 6 WEEKS. THE MANAGER OF THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP IS VERY AWARE OF THE PROBLEM WITH THE FUSIONS AND ADVISED ME TO CONTACT FORD CORPORATE. I DID AND THEIR RESPONSE TO THE PROBLEM WAS "WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED YOU.WE HIGHLY RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY YOUR SERVICING FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO HELP DIAGNOSE YOUR VEHICLE." RIGHT, MORE MONEY FOR THEM. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT IN AN ACCIDENT. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. IT'S OBVIOUS BY THE NATIONAL BACK ORDER THAT THERE IS A PROBLEM SOMEWHERE. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 12, 2013
LOST POWER WHILE DRIVING ON FREEWAY. ENGINE WOULD ONLY IDLE, VERY ROUGH. WRENCH SYMBOL LIT. SHUT CAR OFF, OPENED/CLOSED DOOR AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURE OCCURRED SEVERAL MORE TIMES WHILE DRIVING HOME ON FREEWAY AND AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR