2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Jul 11, 2013
LOSS OF POWER AT HIGHWAY SPEED. VEHICLE DECELERATED AND WOULD ONLY IDLE. WRENCH SYMBOL LIT. SHUT CAR OFF RESTARTED AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURES BECAME MORE FREQUENT INCLUDING FAILURES IN RUSH HOUR HIGHWAY TRAFFIC. ADDITIONAL FAILURES OCCURRED AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR
Vehicle speed control, Jul 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE PART NEEDED TO CORRECT THE FAILURE WAS ON BACK ORDER. THE FAILURE AND THE CURRENT MILEAGES WERE 77,063. *TR
Vehicle speed control, Fuel/propulsion system, Jul 11, 2013
WHILE I WAS UP TO SPEED (65 MPH), THE CAR'S WRENCH LIGHT CAME ON, AND LOST POWER. ALL OF THE ELECTRICAL SYSTEMS WERE STILL FUNCTIONING, BUT THE CAR WOULD NOT ACCELERATE. I WAITED A FEW MINUTES, TRIED THE CAR AGAIN, AND IT MADE IT TO MY DESTINATION, AND WENT TROUBLE-FREE ON THE RETURN TRIP HOME. THE CAR HAD THE SAME OCCURRENCE ON MONDAY, JULY 8. AT THAT TIME, I CALLED ROADSIDE ASSISTANCE WHO CAME AND TOWED THE CAR TO THE DEALER THAT SERVICES MY CAR. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED. ESTIMATED REPAIR COST: $387.00. *TR
Power train, Vehicle speed control, Jul 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. *TR
Electrical system, Vehicle speed control, Jul 11, 2013
DRIVING ALONG ON A LOCAL ROAD (35 MPH) THE CAR SUDDENLY LOST MOST OF IT'S POWER AND STARTED SHAKING. I WAS ABLE TO COAST TO A GAS STATION AND GET A TOW TO MY DEALERSHIP...THEY TELL ME IT'S THE THROTTLE CONTROL AND WILL COST ABOUT $500. GOING ONLINE TO FIND OUT MORE INFORMATION ABOUT THIS I SEE THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT THE SAME ISSUE IN THIS MODEL. THE SEVERITY OF THIS TYPE OF BREAKDOWN (SOME PEOPLE WERE ON THE HIGHWAY) AND WITH NO WARNING WHATSOEVER MAKES THIS A VERY IMPORTANT ISSUE TO BE DEALT WITH. I WAS LUCKY, BUT AM STILL OUT $500. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Jul 11, 2013
DRIVING CAR APPROX. 50 TO 60 MILES AN HOUR, ENGINE JUST STOPS, NO ACCELERATOR PEDAL PRESSURE. WRENCH LIGHT COMES ON(FORD OWNERS MANUAL SHOWS IT TO BE THROTTLE BODY/DRIVE-TRAIN). THIS HAS HAPPENED SEVERAL TIMES PREVIOUS TO YESTERDAY'S OCCURRENCE. WE BROUGHT THE CAR FROM DRIVETIME AND TOOK IT TO THEIR MECHANIC AND HE SAID HE COULD NOT FIND A STORED CODE, WAS I DO NOT BELIEVE TO BE TRUE. AFTER SEARCHING ONLINE CONCERNING SOME INCIDENT, WE NOTICED THAT OWNERS OF THE SAME MODEL CAR HAVE HAD THE SAME PROBLEM. VERY DANGEROUS WHILE TRAVELING AND THE CAR JUST QUITS. APPARENTLY FORD KNOWS ABOUT BECAUSE A CAR A LOCAL DEALER AND THE PARTS DEPARTMENT HAS PARTS ON BACK ORDER. YESTERDAY, 7/10 THE CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P2112(THROTTLE BODY STUCK CLOSED). SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. THANKS FOR YOUR TIME. *TR
Power train, Vehicle speed control, Jul 10, 2013
DURING MORNING RUSH HOUR TRAFFIC, MY 2010 FORD FUSION BEGAN TO LOSE ACCELERATION AND SHAKE VIOLENTLY WHILE I WAS TRAVELING AT APPROXIMATELY 65 MILES PER HOUR. FORTUNATELY, I WAS ALREADY IN THE FAR RIGHT TRAVEL LANE SO I COULD PUT ON MY FLASHERS AND PULL OFF THE ROAD. I CUT THE ENGINE AND WAITED FOR A FEW MINUTES. I RESTARTED THE CAR AND WAS ABLE TO GET TO MY WORKPLACE. BASED UPON MY PRELIMINARY RESEARCH, THIS APPEARS TO BE A WIDESPREAD PROBLEM THAT HAS SERIOUS SAFETY IMPLICATIONS. I STRONGLY ENCOURAGE INVESTIGATION AND STUDY OF THIS ISSUE WITH FORD TO INSTITUTE A RECALL TO RESOLVE SUCH ISSUES. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 10, 2013
DRIVING ALONG AND VEHICLE GOES INTO LIMP MODE. CANNOT ACCELERATE. PULL OVER TURN OFF CAR AND RESTART. CAR STARTS UP AND RUNS FINE UNTIL IT HAPPENS AGAIN WHICH HAS HAPPENED SEVERAL TIMES NOW AND MORE FREQUENT. CAN'T AFFORD TO PAY DEALER SO I HAVE TO BUT THE PART AND INSTALL IT MYSELF. NO CODES SHOW UP JUST A WRENCH. TALKED TO THE DEALER AND THEY ARE VERY FAMILIAR WITH THE PROBLEM AND TOLD ME WHAT TO REPLACE BUT IF I TAKE IT TO THEM THEY WILL CHARGE A FEE FOR THE DIAGNOSTIC EVEN THOUGH THEY KNOW WHAT THE PROBLEM IS, THEN THEY CHARGE ANOTHER FEE FOR REPLACING THE PART. *TR
Power train, Vehicle speed control, Jul 10, 2013
I WAS DRIVING ON A CITY STREET AND THE CAR LOST POWER. THE WRENCH LIGHT CAME ON. I GLIDED TO A PARKING LOT AND TURNED THE CAR OFF. I WAITED A MINUTE AND STARTED THE CAR AND IT SEEMED FINE. I DROVE IT A WEEK AND THE EXACT SAME THING HAPPENED. WE BROUGHT IT TO A FORD DEALER WHO HAD NO IDEA WHAT THE PROBLEM WAS. THE DIAGNOSTICS SHOWED NO RECORDINGS. THEY PERFORMED SOME MAINTENANCE AND NOW I SEE ON MY BILL A STATEMENT THAT SAYS "MAY NEED THROTTLE BODY IF CONCERN HAPPENS AGAIN" IT HAPPENED AGAIN ON THE 4TH OF JULY 2013, ON THE EXPRESSWAY GOING 70 MPH. THE CAR STOPPED ACCELERATING, THE WRENCH LIGHT CAME ON, WE WERE ABLE TO MOVE OVER TWO LANES AND GET ON THE SHOULDER. THE CAR BUCKED AND COUGHED A FEW TIMES AND WE TURNED IT OFF. WE WERE ABLE TO START AGAIN AND GO HOME, ALL OF US VISIBLY SHAKEN AND NOW VERY ANGRY AT THE DEALER. *TR
Vehicle speed control, Jul 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A REDUCTION IN ENGINE POWER WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Jul 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE THROTTLE FAILED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Vehicle speed control, Engine, Jul 9, 2013
AS I WAS DRIVING THE CAR THE ENGINE LOST POWER AND THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON THIS HAPPENED AT LEAST 10 TIMES IN A 24 MILE DRIVE (TO AND FROM WORK) AUTO ZONE SAYS IT IS THE THROTTLE BODY STICKING. I WENT TO CARCOMPLAINTS.COM AND MY CAR IS NOT THE ONLY 2010 FUSION EXPERIENCING THIS ISSUE I FEEL FORD NEEDS TO RECALL THESE VEHICLES AND FIX THE THROTTLE BODY BEFORE SOMEONE GETS KILLED. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 9, 2013
WHILE DRIVING MY 2010 FORD FUSION AT AROUND 25 MPH, THE VEHICLE STALLED WHILE IN MOTION AND I COULD NOT ACCELERATE. THE WRENCH WARNING LIGHT ALSO CAME ON. LUCKILY, I MANAGED TO GET MY VEHICLE SAFELY TO THE SIDE OF THE ROAD, AND WHEN I PLACED IT IN PARK, THE CAR STARTED TO SHUDDER. I TURNED THE CAR OFF, AND WHEN I RE-STARTED IT, THE WARNING LIGHT WAS GONE AND THE CAR WAS OPERATING NORMALLY. I AM VERY LUCKY THAT THE STALL DID NOT OCCUR ON THE HIGHWAY AT A FASTER SPEED. A CO-WORKER OF MINE ALSO HAS A 2010 FORD FUSION AND HAD THIS SAME ISSUE A FEW MONTHS AGO. *TR
Vehicle speed control, Engine, Jul 9, 2013
I WAS STOPPED AT A LIGHT WHEN TRYING TO ACCELERATE THROUGH THE INTERSECTION THE CAR ACTED LIKE IT WAS GETTING NO GAS. IT WAS A RAINY DAY AND I ASSUMED THE UNDERCARRIAGE HAD GOTTEN IT WET. I STUTTERED THROUGH THE INTERSECTION AND WAS ABLE TO PULL THE CAR OVER AND STOP THE CAR. AFTER SITTING FOR 5 MINUTES I WAS ABLE TO RESTART THE CAR AND GET OFF THE ROAD INTO A PARKING LOT. I THEN LET IT SIT FOR AN HOUR AND WAS ABLE TO MAKE IT HOME THE 10 MILES WITHOUT INCIDENT. I DROVE THE CAR FOR 2 MORE DAYS WITHOUT INCIDENT, THEN ON 7-5-2013 DURING A 30 MILE TRIP IT DID THE SAME THING. STOPPED AT A LIGHT AND SUDDENLY THE CAR ACTED LIKE IT COULD GET NO GAS. WE PARKED IT FOR AN HOUR AND MADE IT HOME. THE FOLLOWING DAY WHEN TRYING TO TAKE IT TO THE DEALER, CAR WOULD SPEED UP AND SLOW DOWN ON A SIDESTREET! WAS A SCARY 2 MILE DRIVE TO THE DEALERSHIP. AFTER 9 HOURS THEY FIGURED OUT IT WAS THE "THROTTLE ARM". AFTER THE DIAGNOSIS I FIND THAT THIS IS A COMMON ISSUE WITH MY 3 YEAR OLD CAR. I BOUGHT THE CAR NEW, AND HAVING TO SPEND $427 TO GET THIS FIXED IS RIDICULOUS. THERE SHOULD BE A RECALL ON THIS PART. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 8, 2013
WE LOST ALL ACCELERATION WHILE PULLING OUT OF THE STORE PARKING LOT. WE TURNED OFF THE CAR,STARTED IT UP AGAIN AND IT DID THE SAME THING WHILE TURNING LEFT INTO OUR NEIGHBORHOOD. LUCKILY NO TRAFFIC BEHIND OR ONCOMING WHILE MAKING THESE LEFT TURNS. WE GOT IT TO THE DEALER AND THEY SAID IT WAS THE THROTTLE BODY, NOT UNDER WARRANTY, NOT ON RECALL, ADVISED AGAINST DRIVING OUR CAR, DID NOT HAVE A CAR FOR US TO DRIVE, WOULD NOT PAY FOR A RENTAL, AND THE PART WAS ON NATIONWIDE BACK ORDER FOR A MONTH! WE CALLED FORD CUSTOMER SERVICE TOLD THEM OUR SITUATION (MY WIFE IS SIX MONTHS PREGNANT WITHOUT A VEHICLE FOR A MONTH). THEY AGREED TO PAY FOR A RENTAL CAR AND PUT US ON AN EXPEDITED LIST. HOWEVER, WE HAVE YET TO HEAR WHEN THAT PART IS COMING IN. *TR
Vehicle speed control, Fuel/propulsion system, Jul 8, 2013
WHILE DRIVING AT 45MPH LOST THROTTLE CONTROL. GAS PEDAL HAD NO RESPONSE. WAS ABLE TO COAST TO SIDE OF HIGHWAY. THE "WRENCH LIGHT" CAME ON THE INSTRUMENT PANEL. I RESTARTED THE VEHICLE AND THE THROTTLE WAS RESPONSIVE, DOVE APPROX 1/4 MILE AND THE SAME SITUATION OCCURRED; HOWEVER, THIS TIME THE CHECK ENGINE AND WRENCH LIGHTS WERE ILLUMINATED. TURNED VEHICLE OFF AND ON AND WARNING LIGHTS RESET AND I HAD THROTTLE CONTROL. DROVE APPROX 1000 FEET AND LOST THROTTLE CONTROL AGAIN; HOWEVER, THIS TIME I WAS MAKING A TURN THROUGH AN INTERSECTION. I WAS ABLE TO COAST THROUGH THE INTERSECTION AND OFF THE HIGHWAY ONTO THE SHOULDER OF THE ROAD. THE CHECK ENGINE AND THROTTLE CONTROL/TRANSMISSION(WRENCH) LIGHTS WERE ILLUMINATED. AT THIS POINT I HAD THE VEHICLE TOWED TO THE DEALER. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 7, 2013
ENGINE WRENCH LIGHT COMES ON, CAR WILL NOT MAINTAIN SPEED, ENGINE DROPS TO ROUGH IDLE, ACCELERATOR IS UNRESPONSIVE. CAR MUST BE STOPPED, WITH TRANS MISSION IN PARK, TURNED OFF AND RESTARTED. IT HAS DONE THIS 9 TIMES IN THE LAST DAY AND A HALF ... ONCE WHILE TURNING ACROSS TRAFFIC. THIS PUTS MY LIFE AND PASSENGER'S LIVES AT JEOPARDY. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 7, 2013
WHILE DRIVING IN HEAVY TRAFFIC THE CAR SUDDENLY LOST POWER, I PULLED THE CAR OVER TO GET OUT OF THE TRAFFIC. I CAME TO A STOP TURNED THE ENGINE OFF LET IT SIT FOR APPROXIMATELY 10 MINUTES. I RESTARTED THE ENGINE IT SEEMED FINE, I ATTEMPTED TO RETURN HOME BUT EXPERIENCED THE SAME PROBLEM TWICE ON MY WAY HOME. I CALLED THE DEALER TO BRING THE CAR IN REGARDING THE PROBLEM. I DESCRIBED THE PROBLEM TO THE SERVICE ADVISOR, HE SEEMED TO KNOW IMMEDIATELY WHAT IS CAUSING THE PROBLEM. $575.00 LATER I'M BACK ON THE ROAD. LESS THAN 4,000 OUT OF WARRANTY AND THIS HAPPENS, IT SEEMS A COMMON OCCURRENCE WITH OTHER FUSIONS. *TR
Vehicle speed control, Fuel/propulsion system, Jul 5, 2013
AS I WAS DRIVING DOWN THE ROAD MY CAR STOPPED ACCELERATING, STARTED SPITTING AND SPUTTERING (FELT LIKE IT HAD RAN OUT OF GAS) AND DISPLAYED THE WRENCH LIGHT ON THE DASH. I CUT THE VEHICLE OFF AND STARTED IT BACK UP AND HAD NO FURTHER ISSUES FOR QUITE A LONG TIME. ALMOST A YEAR LATER (JUNE OF 2013) THE VEHICLE DID THE EXACT SAME THING. THIS TIME CUTTING IT OFF AND BACK ON AGAIN DID NOT FIX THE ISSUE. MY CAR WONT EVEN MAKE IT HALF A MILE DOWN THE ROAD NOW WITH OUT SHUTTERING AND SPUTTERING TO A STOP. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 5, 2013
TRADED IN OUR FORD FREESTYLE TO PURCHASE USED 2010 FUSION VEHICLE IN SEPTEMBER 2013 WITH 53,000 MILES AND A 30-DAY WARRANTY. THIS WAS OUR THIRD FORD VEHICLE AND WE'VE ENJOYED DEPENDABILITY, COMFORT AND SAFE DRIVING WITH OUR PREVIOUS FORDS, SO WE SAW NO NEED IN PURCHASING A WARRANTY. ONE MONTH LATER, WE WERE STRUCK BY HURRICANE SANDY. OUR HONDA CRV-06 PARKED ALONG SIDE THE FUSION WAS NEARLY TOTALED BY A DOWNED TREE BUT NOT A SCRATCH TO THE FUSION JUST FEW INCHES AWAY. NOW, WE WISH THAT THE FUSION WOULD HAVE BEEN IN IT' PLACE. WE NOTICED A RUBBING RIGHT AWAY TO FIND OUR THE STAMFORD DEALERSHIP SOLD US A CAR WITH SUMMER TIRES AND WARPED RIMS. DECEMBER 2012, LIGHT CAME ON WHICH LOOKED LIKE A FUEL CAP. THEY TOLD US IT'S A SENSOR AND WOULD COST $300.00 PART IS ON BACK ORDER. THEY RESET LIGHT. *TR
Vehicle speed control, Engine, Jul 5, 2013
WAS ACCELERATING TO ENTER FREEWAY WHEN ENGINE WENT TO IDLE AND CAR BEGAN TO SLOW DOWN. PULLED ONTO MEDIAN AND TRIED TO REV ENGINE BUT NO RESPONSE. TURNED ENGINE OFF AND BACK ON AND THE CAR DROVE FINE FOR A FEW MINUTES BEFORE EXHIBITING SAME BEHAVIOR. THIS TIME PULLED OFF FREEWAY AND WAITED FOR SOMEONE TO COME GET THE CAR. AFTER 30 MINUTES OR SO WE TRIED THE CAR AGAIN AND IT DROVE FINE ALL THE WAY TO THE DEALERSHIP. ONCE THERE THEY DETERMINED THAT THE THROTTLE BODY WAS BAD AND CHARGED US QUITE A BIT TO REPLACE IT. *TR
Vehicle speed control, Fuel/propulsion system, Jul 5, 2013
I WAS DRIVING DOWN THE HIGHWAY AT 65MPH WHEN ALL OF A SUDDEN MY CAR LOST FUEL PRESSURE. I PUT THE GAS PEDAL TO THE FLOOR AND NOTHING HAPPENED. I PUT ON MY HAZARD LIGHTS AND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD AS OTHER CARS WERE FLYING BY ME ON BOTH SIDES. ALL THE ELECTRICAL FUNCTIONS WERE STILL ON BUT THE WRENCH LIGHT CAME ON. I SHUT THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WENT ON MY WAY. THERE WAS NO WARNING. IT HAPPENED 2 MORE TIMES ABOUT A MONTH A PART EACH TIME AND ALWAYS AFTER I HAD BEEN ON THE ROAD FOR AT LEAST 15 MINUTES. AFTER THE THIRD TIME I TOOK IT TO THE FORD DEALERSHIP AND HAD TO WAIT OVER TWO WEEKS TO GET A NEW THROTTLE BODY. PLEASE MAKE THEM RECALL THIS PART BEFORE SOMEONE GETS KILLED! *TR
Vehicle speed control, Engine, Jul 5, 2013
AS I WAS DRIVING AT APPROXIMATELY 40 MPH ON A BUSY 4 LANE HIGHWAY,AND MY ENGINE LOST ALL POWER. IT SLOWED TO ABOUT 3 MPH AND WOULD NOT ACCELERATE AT ALL, NEARLY CAUSING A MAJOR CRASH. I HAD TO PROCEED FOR A DISTANCE TO FIND A PLACE TO PULL OFF THE ROAD. I TURNED THE CAR OFF FOR MAYBE 5 MINUTES THEN RESTARTED THE CAR AND IT SEEMED TO BE OVER THE PROBLEM. I CONTACTED THE LOCAL DEALER AND WAS TOLD IT WAS THE "THROTTLE BODY" THAT WAS CAUSING THE PROBLEM AND THEY DID NOT HAVE ANY ON STOCK SINCE THEY HAVE BEEN REPAIRING OTHER VEHICLES WITH THIS PART... THE PROBLEM HAS HAPPENED 3 MORE TIMES NOW AND BECAUSE IT IS A SAFETY ISSUE I NEED TO REPLACE THE PART MYSELF AND NOT WAIT FOR FORD. MY CAR HAS NOW PASSED 36,000 MILES AND IS NOT COVERED BY WARRANTY. *TR
Power train, Vehicle speed control, Engine, Jul 4, 2013
DRIVING ON MY WAY HOME. A WRENCH LIGHT ILLUMINATED IN THE DASH AND THE CAR LOST IT POWER INSTANTLY. SLOWING DOWN TO A COMPLETE STOP. MY LATEST INCIDENT WAS MUCH SCARIER. I WAS ON THE CROSS ISLAND PARKWAY IN THE BRONX GOING WITH THE TRAFFIC. THANK GOD I WAS IN THE SHOULDER, IT HAPPENED AGAIN. THE CAR WAS GOING ABOUT 60 MPH AND THE SAME THING HAPPENED. I WAS ABLE TO GET ON THE SHOULDER WITH OUT ANYONE RUNNING INTO THE BACK OF ME. THE CAR CAME TO A COMPLETE STOP AND WAS JERKING LIKE CRAZY. I TURNED IT OFF AND IT STARTED BACK UP AND I WENT FROM BRONX NY TO EASTERN LONG ISLAND SCARED AS HELL IN THE RIGHT LANE JUST IN CASE IT HAPPENED AGAIN. AND THERE ARE OTHER TIMES AS WELL. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 4, 2013
I WAS MAKING A TURN INTO A MALL WHEN MY CAR'S ACCELERATOR QUIT WORKING. I LET OFF AND PRESSED THE ACCELERATOR AND STILL NOTHING. I HAD TO COAST OVER TO THE SIDE OF THE ROAD AND TURN MY CAR OFF. I LEFT IT OFF FOR A MINUTE AND RESTARTED. IT WORKED FINE AFTER THE RESTART. A FEW MILES LATER I HAD THE SAME PROBLEM ON THE INTERSTATE AT 60 MPH. I DID THE SAME PROCEDURE AS BEFORE AND AGAIN, MY CAR RAN FINE. A FEW MINUTES LATER I WAS PULLING INTO A CHURCH PARKING LOT AND THE SAME THING HAPPENED AGAIN. I DECIDED TO JUST GO BACK HOME BEFORE I HAD SERIOUS PROBLEMS AT NIGHT. A FEW MILES FURTHER THE SAME THING HAPPENED WHILE TRYING TO ACCELERATE AFTER STOPPING AT A TRAFFIC LIGHT. I HAD A PARTS STORE HOOK UP A DIAGNOSTICS MACHINE AND GOT A "THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN" CODE. I BEGAN TO GOOGLE THIS AND FOUND THAT THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT FORDS DOING THIS, YET FORD HAS NOT ISSUED A RECALL. NEEDLESS TO SAY, I AM A BIT FURIOUS THAT THEY WOULD KNOW THERE IS A POTENTIALLY DEADLY PROBLEM WITH THEIR VEHICLES AND THEY WON'T ISSUE A RECALL TO FIX THIS. *TR