2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Vehicle speed control, Jun 17, 2013
CAR WENT INTO LIMP MODE WHILE DRIVING, MOSTLY ON THE HIGHWAY. WRENCH LIGHT WOULD COME ON AND POWER WAS LOST. AFTER PULLING OVER, TURNING THE CAR OFF AND BACK ON AGAIN, IT DROVE JUST FINE LIKE NOTHING WAS WRONG. THIS HAPPENED 7 TIMES OVER 2 MONTHS. BROUGHT THE CAR TO LOCAL FORD DEALERSHIP, WAS TOLD I NEEDED THE THROTTLE BODY REPLACED. THE PART WAS ON BACKORDER, SO I NEEDED TO WAIT ABOUT 3 WEEKS TO GET THE REPAIR. COST WAS $550.00. *TR
Power train, Vehicle speed control, Jun 17, 2013
I HAVE PURCHASED THIS FORD FUSION NEW FROM ROGERS FORD IN ODESSA TEXAS. 1N 2011 AS 2010 LEFTOVER CAR QUITS RUNNING AT ANY SPEED OR JUST LOOSE ALL POWER THEN I MUST PULL TO SIDE OF ROAD/MEDIAN TO RESTART CAR. THEN IT MAY RUN CORRECTLY FOR 50 MILES OR 50 FEET THEN, REPEAT WITH SAME PROBLEM. THIS STARTED AT 38,000 MILES NOT COVERED UNDER WARRANTY. THE CODE IS P2111 THROTTLEBODY. I HAVE MYSELF (DEALER WILL NOT INSTALL USED PART) REPLACED THROTTLEBODY 3 TIMES (USED NEW IS NOT AVAILABLE) BECAUSE WHEN I SPOKE WITH FORD MOTOR CO. AND DEALERS THEY STATED A MASS NATIONWIDE BACK ORDER AND EVERY DEALER I HAVE SPOKEN WITH HAS NO IDEA WHEN PART WILL BE AVAILABLE. I HAVE HAD SEVERAL CLOSE CALLS BY ALMOST BEING HIT BY OTHER CARS/SEMIS WHEN ENGINE POWER QUITS OR WHEN IT STALLS I LOOSE POWER STEERING AND BRAKES. I HAVE SPOKE WITH FORD MOTOR COMPANY TODAY 06/17/2013 1300 HRS AND WAS TOLD TO BRING TO ANY FORD DEALER AND I CALLED THREE FORD DEALERS AND WAS TOLD CANT GET PART IT IS ON NATIONWIDE BACK ORDER. *TR
Vehicle speed control, Jun 17, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND ENGAGED INTO LIMP MODE. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR
Vehicle speed control, Jun 17, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE FAILURE RECURRED WITHIN 20 MILES FROM THE FIRST OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO A FAULTY THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON A NATIONWIDE BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 33,000. UPDATED 7/22/13 THE CONSUMER STATED THE VEHICLE STALLED OVER 20 MPH. UPDATED 08/01/11
Vehicle speed control, Jun 17, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED AND LOST POWER IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST WHICH INDICATED THE THROTTLE BODY WAS STUCK IN THE OPEN POSITION AND NEEDED TO BE REPLACED. THE DEALER DID NOT HAVE THE PARTS TO REPLACE THE THROTTLE BODY. THE CONTACT CALLED THE MANUFACTURER REGARDING THE PART AVAILABILITY; HOWEVER, THEY OPENED A CASE BUT DID NOT PROVIDE ANY INFORMATION. THE CONTACT DID NOT HAVE THE THROTTLE BODY REPLACED. THE FAILURE MILEAGE WAS 65,654. ...UPDATED 07-24-13 *BF THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE VEHICLE WOULD LOSE POWER IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED.
Power train, Vehicle speed control, Jun 17, 2013
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON WHEN THE WRENCH LIGHT LIT UP AND THE CAR STARTED TO SLOW. IT DID NOT RESPOND TO THE GAS PEDAL. I PULLED OVER, RESTARTED THE CAR, AND ALL WAS FINE UNTIL 10 MILES LATER WHEN THE CHECK ENGINE LIGHT WENT ON, BUT THE CAR CONTINUED TO DRIVE. I PULLED OFF AND DROVE HOME. THE NEXT DAY, THE CHECK ENGINE LIGHT TURNED ON WHEN I STARTED THE CAR, BUT TURNED OFF A FEW MINUTES LATER. THE CAR KILLED TWICE ON SURFACE STREETS, WITH NO CHECK ENGINE LIGHT. GARAGE HAS IDENTIFIED THE PROBLEM AS THE "THROTTLE BODY WIRE." *TR
Vehicle speed control, Fuel/propulsion system, Jun 17, 2013
WHILE DRIVING NORMALLY THE CARS WRENCH LIGHT WILL COME ON, THEN JERK HARD AND THEN LOSE ALL ACCELERATION. THERE IS STILL BRAKING AND STEERING TO GET OFF THE ROAD AND TO A STOP BEFORE THE CAR SHUTS OFF. WILL NOT EVEN "LIMP" HOME. AFTER SEVERAL MINUTES YOU CAN START IT BACK AND CONTINUE, UNTIL IT HAPPENS AGAIN. *TR
Vehicle speed control, Fuel/propulsion system, Jun 17, 2013
WHILE DRIVING AND PUTTING MY FOOT ON THE GAS I COULD NOT ACCELERATE THE VEHICLE STARTED TO JERK. LOOKING AT THE RPMS THEY WERE MOVING UP AND DOWN.. THE CAR STARTED TO SHAKE AS I WAS LUCKILY ABLE TO PULL OFF ON THE SIDE OF THE HIGHWAY. I TURNED THE CAR OFF AND STARTED IT BACK UP AND GOT BACK ON THE HIGHWAY. AFTER ABOUT 5 MINUTES THE CAR STARTED TO DO THE EXACT SAME THING. AFTER MULTIPLE TIMES PULLING OFF OF THE HIGHWAY I WAS ABLE TO MAKE IT HOME. I WAS ON A ROUND TRIP FROM KENTUCKY TO OHIO, NO MORE THEN 80 MILES TOTAL, IN RUSH HOUR TRAFFIC. THIS COULD HAVE REALLY CAUSED A MAJOR COLLISION!!! AFTER GETTING HOME AND RESEARCHING THE PROBLEM ON LINE I CANNOT BELIEVE THE HORRIFIC AMOUNTS OF COMPLAINTS ABOUT THE EXACT SAME THING HAPPENING. I PURCHASED THE CAR 3 MONTHS AGO, AND CANNOT AFFORD TO SPEND WHAT SEEMS TO BE FROM 600-800.00 ON A NEW THROTTLE BODY. *TR
Vehicle speed control, Jun 14, 2013
I WAS ACCELERATING DOWN A STREET ON MY WAY TO WORK AT ABOUT 35-37 MPH WHEN THE CAR JUST STARTED SPUTTERING. I WAS ON A ROAD WITH HEAVY TRAFFIC AND NO SIDEARM. I STOPPED THE CAR AND RESTARTED IT. I MADE IT ABOUT 1 MILE FURTHER BEFORE IT DID THE SAME THING. I WAS ON PINS AND NEEDLES ALL DAY DRIVING IT. IT HAPPENED ABOUT A WEEK LATER AFTER NO FURTHER INCIDENT FROM THE FIRST OCCURRENCE. I TOOK IT IN TO A FORD DEALER WHO IDENTIFIED IT AS A THROTTLE PROBLEM. COST ME $500 SINCE IT IS NO LONGER UNDER WARRANTY FOR MY CAR. UNACCEPTABLE OCCURRENCE. MAKING ME RETHINK ANY LOYALTY TO FORD. *TR
Vehicle speed control, Fuel/propulsion system, Jun 13, 2013
IN THE PAST MONTH ON SEVERAL OCCASIONS THE THROTTLE DID NOT WORK NOT ALLOWING ME TO ACCELERATE. THE ONLY WAY I COULD CORRECT IT WAS TO TURN THE MOTOR OFF AND RESTART THE CAR. IN A COUPLE OF THESE INSTANCES I WAS IN TRAFFIC AND COULD NOT MOVE THE CAR. I HAVE BEEN TO THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (BUHLER FORD IN EATONTOWN NEW JERSEY) AND THEY HAVE TOLD ME THAT I NEED THE THROTTLE BODY REPLACED BUT THEY ARE UNABLE TO GET THE PART SINCE THEY ARE ON BACK ORDER DUE TO THE NUMBER OF CARS WITH THE SAME PROBLEM AWAITING THE PART. THIS IS A SERIOUS CONDITION THAT IS TOTALLY UNACCEPTABLE AND UNSAFE. I WENT ON LINE AND HAVE FOUND OUT THAT HUNDREDS OF OTHERS ARE HAVING THE SAME PROBLEM. FORD NEEDS TO ISSUE A RECALL ON THESE PARTS AND CHANGE THEM. I HAVE BEEN TOLD THAT IT WILL COST ME NEARLY $500 TO FIX BUT THEY DON'T EVEN KNOW WHEN THEY CAN GET THE PART. *TR
Vehicle speed control, Jun 12, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WITHIN A THIRTY DAY PERIOD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 39,600.
Vehicle speed control, Jun 12, 2013
THE FIRST TIME I WAS DRIVING WAS MAY 11, 2013 I WAS GOING 40 MILES AN HOUR. ALL OF A SUDDEN THE CAR STARTING SLOWING DOWN TO ZERO AND THE WRENCH LIGHT CAME ON SO I PULLED OFF THE ROAD. I TURNED THE CAR COMPLETELY OFF AND RESTARTED THE CAR AFTER A FEW MIN. THIS TIME IT GOT ME HOME WITH NO ISSUES. THIS HAPPENED AGAIN TODAY JUNE 12, 2013. I WAS DRIVING ABOUT 35 MILES AN HOUR AND IT JUST QUIT (THROTTLE POWER OUTAGE) SCARED THE DAY LIGHTS OUT OF ME ONCE MORE. AGAIN, I PULLED OVER AND RESTARTED THE CAR AFTER A PAUSE. I THEN DROVE IMMEDIATELY TO BO BEUCKMAN OF WEST COUNTY, ELLISVILLE, MO. THEY PUT A CALL INTO FORD HOTLINE. I WAITED FOR AN HOUR THEY STILL DID NOT RETURN A CALL. RANDY TOLD ME THAT HE THOUGHT IT MAYBE A THROTTLE ISSUE. HE CALLED FOR THE PART AND IT IS ON BACK ORDER. (THAT IS NOT A GOOD SIGN) I TOLD HIM I DID NOT FEEL COMFORTABLE DRIVING THE CAR---AFRAID SOMEONE MIGHT HIT ME IF IT STALLS AGAIN. HE COULD NOT GIVE ME A LOANER CAR OR SATISFACTION, JUST TOOK MY CELL NUMBER AND WILL CALL BACK WHEN HE HEARS FROM FORD. ON LINE, I SEE THIS IS A MAJOR ISSUE. WHY WASN'T THERE A RECALL FOR REPLACING THE THROTTLE BODY. I AM VERY UPSET WITH FORD AND SCARED TO DRIVE MY CAR UNTIL THEY FIND OUT WHAT IT IS FOR SURE AND THE BACK ORDER ISSUE. PLEASE HELP ME. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 12, 2013
WHEN DRIVING THE VEHICLE IT WILL SEEMINGLY RANDOMLY BRING THE ENGINE DOWN TO IDLE OR STALL THE CAR COMPLETELY AND SEND A P2111 OR P2112 ERROR CODE (THROTTLE BODY STUCK OPEN/CLOSE, RESPECTIVELY) AND THE CAR NEEDS TO BE COMPLETELY SHUT OFF IN ORDER TO BRING THE CAR BACK INTO A NORMAL RUNNING STATE. RESETTING THE CAR DOES NOT GUARANTEE THAT THE ISSUE WILL GO AWAY, AND ABOUT 40-50% OF THE TIME THE CAR STALLS AGAIN RIGHT AFTER ATTEMPTING TO RE-ENTER TRAFFIC. THIS ISSUE WILL COMMONLY HAPPEN WHEN MAKING TURNS, ALTHOUGH IT IS NOT LIMITED TO THAT SITUATION. *TR
Vehicle speed control, Engine, Jun 12, 2013
ENGINE STOPPED RESPONDING TO ACCELERATOR AND ONLY COASTED. ORANGE WRENCH LIGHT CAME ON. UNABLE TO MOVE CAR FORWARD OTHER THAN COAST. ENGINE ROUGH IDLED BUT WOULD NOT RESPOND. ESPECIALLY DANGEROUS PROBLEM AT HIGHWAY SPEED IN TRAFFIC. SERIOUS SAFETY ISSUE. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Jun 11, 2013
DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC VEHICLE STALLED WRENCH LIGHT CAME ON AND WOULD NOT ACCELERATE VEHICLE CREPT AT LESS THAN 5 MPH WHEN I FINALLY GOT TO A SAFE PLACE TO PULL OVER I SHUT VEHICLE OFF WRENCH LIGHT GONE AND VEHICLE WORKED FINE. I TOOK IT TO DEALERSHIP THEY SAID IT WAS THROTTLE BODY CHARGED ME $596 TO REPLACE THEY SAID IT WAS COMMON. HOWEVER SHOULDN'T THIS BE A RECALL SINCE IT IS SO DANGEROUS. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 11, 2013
ACCELERATOR SUDDENLY LOST ABILITY TO ACCELERATE AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. AFTER COASTING TO A STOP WAS ABLE TO TURN OFF CAR AND RESTART. THIS HAS RECURRED ~10 TIMES. FORD DEALERSHIP DIAGNOSED AS A FAULTY THROTTLE POSITION SENSOR (TPS). TO REPLACE THEY ORDERED A COMPLETE THROTTLE BODY AND MOTOR ASSY.$185.41 PLUS LABOR. FORD IS UNABLE TO GET THIS REPLACEMENT PART FOR AT LEAST 3 WEEKS SO FAR. . *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 11, 2013
I WAS DRIVING AROUND 70 MILES AN HOUR, SOUTHBOUND IN THE HOV LANE OF I-95 NEAR EXIT 2B IN ALEXANDRIA VA. THE AREA IS A CONSTRUCTION ZONE WITH BARRICADES ON EITHER SIDE OF THE TWO LANE HOV FACILITY. SUDDENLY, AND ABRUPTLY, I LOST ALL ACCELERATION AND HAD TO COAST TO A STOP IN A MANNER THAT BLOCKED THE RIGHT LANE OF THE HOV FACILITY. THE ENGINE REMAINED RUNNING IN A ROUGH IDLE, AND THE ENGINE/WRENCH LIGHT CAME ON. I TRIED RESTARTING THE CAR (SHUTTING OFF AND TURNING THE CAR BACK ON TRYING A VARIETY OF SHIFTING THE TRANSMISSION TO N OR P). THE CAR WOULD RUN, BUT ALWAYS AT A ROUGH IDLE WITH NO ABILITY TO ACCELERATE. DURING THIS TIME, THERE WERE SEVERAL NEAR REAR-END COLLISIONS DUE TO MOTORISTS TRAVELING AT A HIGH RATE OF SPEED BEFORE ENCOUNTERING MY COMPLETELY STOPPED VEHICLE. REALIZING THE PERIL I WAS IN, I QUICKLY EXITED THE VEHICLE AND HOPPED THE CONSTRUCTION BARRICADE. I CALLED 911 DUE TO THE DANGER OF THE SITUATION AND IT TOOK AROUND 25 MINUTES FOR THE ROADSIDE ASSISTANCE VEHICLE TO ARRIVE. AFTER THE ENGINE COOLED, THE ISSUE SEEMED TO RESOLVE ITSELF, AND I WAS ABLE TO DRIVE THE VEHICLE TO THE NEAREST DEALERSHIP. THE DIAGNOSIS WAS MADE BY THE FORD DEALERSHIP TECHNICIANS WITHIN 90 SECONDS OF ME DESCRIBING THE PROBLEM. THE THROTTLE BODY WAS THE PROBLEM. I RESEARCHED THE ISSUE TO DISCOVER THAT THIS ISSUE IS EXTREMELY COMMON AND WELL KNOWN TO FORD. THE ISSUE IS SO PERVASIVE THAT THERE IS A NATIONWIDE BACK ORDER ON THE PART WITH A LEAD-TIME OF MORE THAN 2 WEEKS. I WAS ANGERED TO LEARN THAT FORD IS AWARE OF THIS ISSUE YET HAS NOT SENT NOTICE OF THE PROBLEM OR A RECALL AND IS CHARGING CUSTOMERS FOR PARTS AND LABOR TO FIX THIS PROBLEM. MOST IMPORTANTLY, I AM ANGERED OF THE PERIL THAT I WAS PLACED IN WHEN THIS KNOWN ISSUE IMPACTED ME IN ONE OF THE WORST POSSIBLE PLACES TO HAVE IT HAPPEN. I CANNOT IMAGINE WHAT I WOULD HAVE DONE IF MY KIDS WERE IN THE VEHICLE. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 11, 2013
THROTTLE BODY MALFUNCTION CAUSED THE FORD FUSION TO STALL EVERY COUPLE BLOCKS. HAD TO TOW IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS THROTTLE BODY REPLACEMENT WAS NEEDED. *TR
Vehicle speed control, Fuel/propulsion system, Jun 10, 2013
LOSS OF POWER ON INTERSTATE GOING 60 MPH AFTER 1.5 HOUR DRIVE. WEATHER: SUNNY, UPPER 70'S. THROTTLE CONTROL LOST. CHANGING ACCELERATOR POSITION HAS NO EFFECT ON RPMS. GAS TANK 3/4 FULL. ENGINE STILL RUNNING, COASTED OFF ONTO THE SHOULDER. ENGINE VIBRATED A LOT BUT MAY HAVE BEEN ANTILOCK BRAKES KICKING IN. TURNED OFF ENGINE. A FEW MINUTES LATER STARTED AGAIN, BUT IT WOULDN'T START AT FIRST. RECENTLY HAD 50000 MILE SERVICE. SYMPTOMS CONSISTENT WITH THOSE REPORTED IN THE PRESS FOR FORD FUSION PROBLEMS WITH THROTTLE ASSEMBLY. SAFETY ISSUE MAKES IT A SCARY SITUATION ON INTERSTATES ESPECIALLY WHERE THERE IS NO IMMEDIATE PLACE TO PULL OVER (MILES OF CONSTRUCTION, FOR EXAMPLE) WITH HEAVY TRUCK TRAFFIC BEHIND YOU. *TR
Vehicle speed control, Engine, Jun 10, 2013
WHILE DRIVING AT 50 MILES AN HOUR THE ENGINE LOST POWER AND WOULD BARLEY MOVE WHEN THE GAS PEDAL WAS PUSHED, I WAS ABLE TO DRIVE TWO BLOCKS TO AN AUTO REPAIR SHOP AND WAS TOLD IT WAS THE THROTTLE BODY ASSEMBLY, I CONTACTED FORD MOTOR COMPANY AND FOUND OUT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE THROTTLE BODY SO MUCH SO THAT THE PARTS ARE ON A TWO MONTH BACK ORDER UNLESS THEY ORDER UNDER AN EMERGENCY CONDITION THEN IT STILL TAKES TWO WEEKS. I AM WONDERING WHY THERE HAS NOT BEEN A RECALL BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED? I AM NOW HAVING TO PAY OVER $500.00 FOR THE REPAIR. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 9, 2013
POWERING DOWN OF VEHICLE CONSISTENT WITH A THROTTLE BODY FAILURE. THIS HAPPENED ON MULTIPLE OCCASIONS BETWEEN JUNE 5-7 2013. VEHICLE IS AT FORD DEALER IN GAITHERSBURG, MD WITH UNKNOWN TIME FOR COMPLETION. THIS IS THE 5TH TIME N THE 3 YEAR HISTORY OF THE VEHICLE THAT I WILL BE WITHOUT THE CAR FOR MORE THAN 2 WEEKS. SINCE I AM OUT OF WARRANTY I WAS TOLD I WILL HAVE TO PAY FOR THIS REPAIR. THIS IS COMPLETELY RIDICULOUS. *TR
Vehicle speed control, Engine, Jun 8, 2013
I HAD BEEN DRIVING MY 2010 FORD FUSION SEL FOR ABOUT 15 MINUTES ON THE HIGHWAY AT SPEEDS OF 65MPH WHEN SUDDENLY I LOST THE ABILITY TO ACCELERATE OR MAINTAIN SPEED. THERE WAS NO PRIOR WARNING ANYTHING WAS WRONG, AND WHEN IT HAPPENED IT WAS NOT ACCOMPANIED WITH A LOUD NOISE OR JOLT. INSTEAD, THE WRENCH LIGHT ON THE DASH ILLUMINATED AND I BEGAN SLOWING DOWN. APPLYING PRESSURE TO THE ACCELERATOR HAD NO EFFECT. I QUICKLY HAD TO NAVIGATE ACROSS THREE LANES OF TRAFFIC WHILE QUICKLY SLOWING AS I COASTED TO THE SHOULDER OF THE ROAD. AS THE CAR SLOWED BELOW 20 MPH, IT BEGAN NOTICEABLY SHAKING AND SURGING. THIS CONTINUED ONCE AT A COMPLETE STOP. I THEN SHUT THE CAR OFF AND WAITED APPROXIMATELY 10 MINUTES BEFORE TRYING TO START IT AGAIN. IT CRANKED FOR A WHILE BEFORE FINALLY CATCHING. I WAS THEN ABLE TO DRIVE NORMALLY AGAIN AND GET OFF THE HIGHWAY TO A SAFER LOCATION. SINCE THIS OCCURRENCE, I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE. THE FIRST TIME THEY COULD DO NOTHING FOR ME AS "THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE AND THUS NO CODE WAS REGISTERED". AS THE ISSUE CONTINUED AND INCREASED IN FREQUENCY (NOW OCCURRING AT SPEEDS AS LOW AS 20MPH AND 45MPH, AND AS QUICKLY AS 2 MINUTES AFTER LEAVING MY HOUSE), I TOOK THE CAR BACK TO THE DEALER WHERE THEY WERE ABLE TO GET IT TO REPLICATE THE ISSUE WHILE DRIVING IT. THEY DETERMINED IT WAS A BAD THROTTLE BODY. I AM NOW WAITING ON THIS PART WHICH IS CURRENTLY ON BACK ORDER. I WAS TOLD THERE ARE OVER 8,000 ORDERS AHEAD OF ME AND IT COULD BE OVER A MONTH BEFORE THE PART IS READY. AS A RESULT, I HAVE A CAR WHICH IS UNRELIABLE AND TENDS TO STALL EVERY TIME I DRIVE IT. *TR
Vehicle speed control, Jun 7, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND BEGAN JERKING. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 7, 2013
THE VEHICLE STALLED/LOST POWER, WHILE MAKING A TURN AT 15-20 MPH. I TOOK IT TO DEALERSHIP TO HAVE IT CHECKED. I WAS TOLD THAT THEY COULDN'T FIND A PROBLEM. IT HAPPENED A SECOND TIME WHILE TRYING TO MERGE INTO A HIGHWAY AT ABOUT 40 MPH. I CALLED FOR A TOW TRUCK. WHILE WAITING I TRIED TO START IT AFTER 15/20 MINUTES. IT STARTED, BUT WAITED FOR TOW TRUCK SINCE I WAS AFRAID TO GET ON THE ROAD. IT WAS LOOKED AT AGAIN AT THE DEALERSHIP REPAIRSHOP AND WAS TOLD THAT THE PROBLEM COULDN'T BE FOUND, BUT THAT PERHAPS THE THROTTLE SYSTEM NEEDED TO BE CLEANED AFTER 30,000 MILES. THIS COST AROUND $250. THE PROBLEM HAPPENED A THIRD TIME AT ABOUT 10 MILES PER HOUR ON MAY 17, 2013. THIS TIME THE VEHICLE DIDN'T START AS IN THE PAST. HAD BOTH ENGINE LIGHT AND WRENCH LIGHT. HAD TO BE TOWED. THIS TIME, THE DEALERSHIP REPAIRSHOP, NORRIS FORD TECHS, SAID THAT IT WAS DEFINITELY THE THROTTLE MECHANISM AND THAT IT HAD TO BE REPLACED. IT WAS IN THE SHOP FOR THREE DAYS SINCE THEY HAD TO ORDER THE PART. DESPITE THIS MAJOR REPAIR, IT HAPPENED AGAIN TODAY, JUNE 7, 2013. I HAD THE CRUISE CONTROL SET AT 55MPH. THE CAR LOST POWER, STARTED SHAKING, AND STALLED. I'VE BEEN LUCKILY SO FAR THAT NOONE HAS HIT ME FROM THE BACK, BUT I'M VERY CONCERNED AND AFRAID THAT I DECIDED TO REPORT IT. THIS FORD FUSION PROBLEM NEEDS TO INVESTIGATED. *TR
Vehicle speed control, Jun 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR