2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Power train, Vehicle speed control, May 21, 2012
I DRIVE APPROXIMATELY 30 MILES ON THE HIGHWAY TO GET TO WORK. THE DAY THIS PROBLEM FIRST OCCURRED, I GOT OFF THE HIGHWAY AND CAME TO A STOP SIGN. I CHECKED FOR TRAFFIC BOTH DIRECTIONS. A CAR WAS COMING FROM THE LEFT, AND I WAS TURNING RIGHT. I KNEW WITH MY CAR'S ACCELERATION I HAD PLENTY OF SPACE TO PULL OUT SAFELY (IT HAS A V6 ENGINE, AUTOMATIC TRANSMISSION). I HIT THE GAS AND PULLED OUT. THE CAR DID NOT ACCELERATE AS EXPECTED. I BARELY HIT 5 MPH AND THE TACHOMETER REDLINED. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED AGAIN. SAME THING - REDLINED. THE THIRD TIME I TRIED, THE CAR SHUDDERED AND FINALLY SHIFTED TO THE NEXT GEAR. THE CAR BEHIND ME WAS FAR ENOUGH AWAY TO SLOW DOWN SAFELY, BUT IN A DIFFERENT SITUATION THEY COULD HAVE EASILY HIT ME. I JUST ROLLED OUT IN FRONT OF THEM BECAUSE THE CAR DIDN'T RESPOND WHEN I HIT THE GAS. IMMEDIATELY AFTER THAT INCIDENT, I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALERSHIP. THE FIRST AVAILABLE APPOINTMENT WAS TWO WEEKS OUT. I BOOKED THE APPOINTMENT AND CONTINUED TO (CAUTIOUSLY) DRIVE MY CAR TO WORK. THE CAR RAN ROUGH EVEN AT CONSTANT HIGHWAY SPEEDS. LAST NIGHT I DROPPED MY CAR OFF AT THE DEALERSHIP FOR THE SERVICE APPOINTMENT. I TOOK THE HIGHWAY TO GET THERE. WHEN I TRIED TO ACCELERATE TO MERGE ONTO THE HIGHWAY, THE PROBLEM OCCURRED AGAIN. I ROLLED OUT INTO TRAFFIC AT ABOUT 5 MPH, HITTING THE GAS PEDAL AND GETTING NOTHING. AGAIN, I WAS LUCKY THAT THERE WAS ENOUGH ROOM BETWEEN ME AND THE APPROACHING TRAFFIC. THIS PROBLEM COULD HAVE EASILY CAUSED A BAD ACCIDENT. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP. I'M WAITING FOR THEM TO CALL BACK WITH A DIAGNOSIS. *TT
Vehicle speed control, May 16, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A COMPLETE LOSS OF THE ENGINE POWER AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR DIAGNOSIS. THE THIRD TIME A TROUBLE CODE WAS DETECTED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Engine and engine cooling, Vehicle speed control, May 1, 2012
2010 FORD FUSION CAR STALLED AND ENGINE SHUT OFF IN HEAVY TRAFFIC 2 MTHS AGO. HAD TO PULL OVER. CRANKED IT WAS FINE. DAYS LATER, ENGINE BEGINS TO CRANK EVERY FEW DAYS, SLOW AT FIRST BUT WILL START. BEEN GOING ON SINCE. 3 WKS TODAY, CAR POWERS DOWN WHILE DRIVING 65 MPH THIS MORNING ON MAIN INT. HWY.THE WRENCH LIGHT CAME ON DASHBOARD. CAR WOULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDDLE. HAD TO "COAST" TO ER LANE. CAR WAS RUNNING, BUT COULD NOT ACCELERATE AT ALL. WHEN STOPPED, TURNED CAR OFF. RECRANKED ENGINE. WRENCH LIGHT WENT OFF, AND DROVE TO WORK FINE. TOOK TO DEALER TODAY. WHILE EXPLAINING THE ISSUE, AN EMPLOYEE OVERHEARD AND SAID "DO YOU DRIVE A FUSION?" I SAID YES, HE SAID ITS YOUR THROTTLE BODY. HE SAYS THIS WITHOUT EVEN LOOKING AT THE CAR! CONFIRMED IT WAS THROTTLE BODY PART AFTER INSPECTION. PART WAS NOT IN STOCK. TOLD I COULD DRIVE CAR HOME. THEY WOULD CALL WHEN PART COMES IN. DEALER CALLED THIS EVENING AND SAID MY MANF. WARRANTY WAS PAST TIME, AND ADDITIONAL WARRANTY TECH WOULD NOT COVER THROTTLE BODY PART. PART EXPENSE $261 PLUS TAXES AND 30 MINUTES LABOR TIME TO INSTALL. I'M DISTURBED TO KNOW FORD IS AWARE AND OTHERS ARE HAVING THIS PROBLEM AND I AM EXTREMELY SCARED TO DRIVE THIS CAR KNOWING IT STALLED AT 65 MILES AN HOUR!!! SOMEONE NEEDS TO PULL THESE CARS OFF THE ROAD AND MAKE THE REPAIRS TO THESE VEHICLES. I HAVE NEVER OWNED AN AMERICAN MADE CAR. THIS IS MY FIRST ONE. SOME FIRST IMPRESSION. I WILL BE TRADING THIS CAR AS SOON AS I CAN. I AM JUST SO DISAPPOINTED IN FORD CLAIMING THE "BUILT FORD TOUGH" MOTTO. THIS ISN'T TOUGH, ITS DANGEROUS! I'VE NEVER OWNED A CAR WHERE BEING LESS THAN 2YRS OLD, A PART ALREADY HAS TO BE REPLACED? SERIOUSLY?? FORD SHOULD PAY ATTENTION TO THEIR COMPLAINTS. HOW MANY COMPLAINTS DOES IT TAKE TO GET A RECALL??????????? MINE MAKES NUMBER 320........ A RECALL SHOULD BE AFTER 2 PEOPLE ARE CLAIMING THE SAME THING. *JS
Vehicle speed control, Apr 28, 2012
WAS GOING UP A SMALL HILL ABOUT 30 MILES AN HOUR WHEN THE CAR STARTED TO LOSE POWER. EVEN WITH HITTING THE GAS ALL I GOT WAS A JERK FORWARD. I MADE IT UP THE HILL LURCHING FORWARD ALL THE WAY AND GOT HOME (ONLY A BLOCK). RESEARCH ON THE INTERNET INDICATES THIS IS A KNOWN PROBLEM WITH THIS CAR THAT REALLY NEVER GETS FIXED. WHAT CAN I DO? HERE ARE SOME LINKS TO THE SEARCH SITES: HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/ HTTP://FORUMS.AUTOMOBILEMAG.COM/70/7761889/FORD/2010-FORD-FUSION-TRANSMISSION/PAGE18.HTML#IXZZ1TLQ3UK95. *TR
Vehicle speed control, Apr 17, 2012
I WAS DRIVING IN BUSY TRAFFIC AREA WHEN MY THROTTLE BODY CAUSED ISSUES ON MY 2010 FORD FUSION. I MANAGED TO GET OUT OF THE FLOW OF TRAFFIC. MY CAR HAS ONLY 47,700 MILES ON IT. I HAVE LEARNED OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I MANAGED TO GET MY CAR HOME (3 MILES AWAY). MY SON RESET THE COMPUTER, AND I DROVE THE CAR AGAIN THE FOLLOWING DAY, AND IT HAPPENED AGAIN ON THE INTERSTATE. DRIVING 65 MPH IN HEAVY TRAFFIC, IT HAPPENED -- THE SPEED DROPPED DOWN TO 20 MPH. I COULD NOT GO ANY FASTER. IT WAS 2 MILES UNTIL I COULD GET OFF THE NEXT EXIT RAMP. I DROVE ON THE SHOULDER PART OF THE WAY BUT THERE WERE TWO CARS ON THE SHOULDER WITH OTHER ISSUES THAT I HAD TO DRIVE AROUND. IT WAS FRIGHTENING AND POTENTIALLY HAZARDOUS. I DID NOT KNOW WHAT THE PROBLEM WAS. I DID NOT KNOW IF THE CAR WAS GOING TO DIE AT ANY TIME OR NOT. IT WAS DARK AND LATE ON A SUNDAY. I FELT VULNERABLE. I HAVE READ ON THE INTERNET THAT OTHER 2010 FUSION OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS - HAZARDOUS SITUATIONS AND HAVING TO PAY FOR REPAIRS WHEN THE CAR DOESN'T HAVE HIGH MILEAGE LIKE MINE. SOME ARE COVERED UNDER WARRANTY (UNDER 36,000) AND SOME JUST BARELY OVER THE 36,000 MILES SO THEY WERE NOT COVERED UNDER THEIR WARRANTY. THE COST OF THE REPAIR WAS JUST BARELY UNDER $470. FOR SOME REASON IT WASN'T COVERED UNDER MY ESP EXTRACARE WARRANTY, AND I DON'T GET THAT EITHER. PLEASE CONSIDER A RECALL ON THIS PART FOR OTHERS WHO MIGHT EXPERIENCE AN SERIOUS ACCIDENT AS A RESULT. *JS
Engine and engine cooling, Vehicle speed control, Mar 26, 2012
THE THROTTLE BODY ASSEMBLY FAILED AFTER 70,000 MILES. THE VEHICLE WOULD STALL AT SPEED, HAVE TO BE PULLED OVER, STOPPED, ENGINE TURNED OFF AND COMPLETELY RESTARTED. THE VEHICLE HAD MULTIPLE INCIDENCES OF THIS NATURE, AND I HAVE BEEN TOLD THE PROBLEM IS A COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL, THAT BEING THE THROTTLE BODY ASSEMBLY WHICH REQUIRED REPLACEMENT. *TR
Vehicle speed control, Feb 24, 2012
CAR HAD A FAULTY THROTTLE BODY, WHICH WOULD CAUSE THE CAR TO LOSE POWER. YOU COULD BE RUNNING ANY SPEED AND THE CAR WOULD JERK AND YOU WOULD HAVE NO POWER CAR WOULD COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS ON THE INTERSTATE OR ANY HEAVY TRAFFIC. THE DEALER KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I DESCRIBED IT TO HIM,WHICH LED ME TO BELIEVE THEY HAVE SEEN THIS PROBLEM MANY TIMES. CHECKED ONLINE AND SAW WHERE MANY OTHERS HAD THE SAME PROBLEM. FORD TOLD ME IT WAS MY PROBLEM AND WERE SORRY IT HAD HAPPENED BUT THERE WAS NOTHING THEY COULD DO. CASE #[XXX]. THIS IS A VERY DANGEROUS PROBLEM IF THE VEHICLE IS IN TRAFFIC.FORD HAS HAD A RECALL ON THE TRANSMISSION WHICH WAS DUE TO HOLES BEING DRILLED WRONG ON THE THROTTLE BODY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Power train, Electrical system, Vehicle speed control, Dec 27, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE CONTACT SHUT OFF THE VEHICLE AND AFTER RESTARTING, WAS ABLE TO DRIVE WITHOUT A FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 02/15/12*LJ THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 28TH AND WAS RETURNED TO THE CONSUMER THE NEXT DAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME THE INCIDENT OCCURRED. THE DEALER WAS ABLE TO PULL UP CODE FROM THE VEHICLE'S COMPUTER, WHICH STATED THE THROTTLE BODY NEEDED TO BE REPLACED, ALONG WITH A NEW BATTERY. UPDATED 02/29/12
Vehicle speed control, Dec 14, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO UNEXPECTEDLY SURGE FORWARD. THE CONTACT APPLIED THE BRAKE PEDAL REPEATEDLY BEFORE COMING TO A STOP. THE SIMILAR FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 02/03/12*LJ THE CONSUMER STATED AFTER THE FLOOR MATS WERE REMOVED, THE SUDDEN ACCELERATION OCCURRED AGAIN. UPDATED 02/10/12
Power train, Visibility, Structure, Vehicle speed control, Dec 9, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12
Fuel system, Gasoline, Vehicle speed control, Dec 5, 2011
THE VEHICLE LOST POWER, THE GAS PEDAL HAD NO EFFECT, AND IT WOULD SURGE FORWARD BY ITSELF. CREATED A VERY SCARY AND UNSAFE SITUATION FOR MY WIFE. I WENT TO THE GAS STATION WHERE SHE HAD MANAGED TO GET PULLED INTO AND SHUT IT OFF, I LOOKED IT OVER AND RESTARTED IT. IT SEEMED TO HAVE POWER AND THROTTLE RESPONSE, SO I ATTEMPTED TO DRIVE IT ON HOME SINCE IT WAS WITHIN A MILE. IT AGAIN FAILED ON ME WITHIN 100 YARDS BUT I WAS ABLE TO LIMP IT ON HOME. THE DEALERSHIP TOWED IT INTO SERVICE AND THEY THOUGHT THE THROTTLE BODY WAS BAD...SO THEY REPLACED IT AND NOW IT IS WORKING. THEY SAID THIS IS HAPPENING TO A LOT OF THROTTLE BODIES! I AM NOT SURE WHY THERE ISN'T A RECALL OR MORE INVESTIGATIONS HAPPENING HERE. THIS WAS TOTALLY UNEXPECTED FROM A VEHICLE WITH ONLY 11K MILES ON IT. *TR
Engine and engine cooling, Power train, Vehicle speed control, Nov 30, 2011
WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE. *KB
Vehicle speed control, Oct 18, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE DECELERATED AND THE THROTTLE MISSION CONTROL FAILURE SWITCH ILLUMINATED. THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,800 AND THE CURRENT MILEAGE WAS 62,882.
Engine and engine cooling, Power train, Vehicle speed control, Oct 12, 2011
WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN IDLED NORMALLY AND I MERGED BACK IN TRAFFIC JUST HOPING TO GET IT TO MY OFFICE. I MADE IT ANOTHER 2-3 MILES AND IT DID IT AGAIN, THIS TIME BOTH THE ENGINE LIGHT AND WRENCH LIT UP. I IMMEDIATELY CUT IT OFF, RESTARTED IT AND IT SEEMED FINE. I DECIDED TO GET OFF AT THE EXIT I WAS CLOSE TOO AND PARK THE CAR AS I KNEW I WAS GOING TO CAUSE A MAJOR ACCIDENT IF I DID NOT GET IT OFF THE ROAD. I CAME TO THE TOP OF THE EXIT RAMP AND SAT IN TRAFFIC FOR A FEW MINUTES, THE CAR SEEMED OKAY, NO ROUGH IDLE NOTHING STRANGE EXCEPT THE ENGINE LIGHT WAS STILL DISPLAYED. I MERGED INTO TRAFFIC OFF THE RAMP AND IN THE MIDDLE OF THE ROAD SAME THING OCCURRED, NO ACCELERATION, I HAD MY FOOT TO THE FLOOR. I GOT IT INTO A PARKING LOT AND CALLED THE DEALERSHIP. I HAD THE CAR TOWED IN GOT A LOANER TO DRIVE INTO WORK. THE FORD DEALERSHIP CALLED ABOUT AN HOUR LATER AND SAID THE CAR IS FIXED AND I CAN COME GET IT. THEY SAID THEIR WAS AN ISSUE IN MY ELECTRONIC THROTTLE BODY AND THEY HAVE REPLACED THE THROTTLE BODY. I LOVE THIS CAR BUT AT 35,000 MILES I SHOULD NOT HAVE ALREADY HAD A BAD BATTERY AND NOW THIS ISSUE. I AM STARTING TO NOT TRUST THE CAR. I HOPE THE ISSUE IS FIXED, BUT I AM ALMOST SCARED TO GO PICK IT UP TONIGHT. I HAD NO IDEA OF THESE ISSUES UNTIL I LOOKED IT UP ONLINE AFTER THE THIS MORNING. *KB
Vehicle speed control, Oct 1, 2011, crash
ON OCTOBER 1, 2011, WHILE PULLING INTO A PARKING SPACE, GOING LESS THAN A FEW MILES AN HOUR AND APPLYING THE BRAKE , THE CAR SUDDENLY LURCHED FORWARD AND ACCELERATED ON ITS ON - JUMPED THE CURB AND CRASHED THROUGH THE WINDOW OF A BUSINESS. *TR
Vehicle speed control, Sep 21, 2011
WHILE TRAVELING 45 MPH LOST ACCELERATION AND COASTED TO SIDE OF THE ROAD. WRENCH OR SERVICE LIGHT CAME ON. SHUT CAR OFF AND WAITED ABOUT 30 SECONDS AND RESTARTED CAR AND SERVICE LIGHT WENT OFF AND CAR OPERATED NORMALLY. TOOK THE CAR TO NEAREST DEALER AND THEY SAID THEY COULDN'T PULL UP ANY DIAGNOSTIC CODES AND FOR ME TO WAIT FOR THE PROBLEM TO OCCUR AGAIN AND BRING IT BACK. CAR ONLY HAS 37000 MILES AND AFTER DOING SOME RESEARCH I HAVE FOUND MULTIPLE COMPLAINTS ABOUT THE VERY SAME ISSUE WITH OTHER FUSION OWNERS. ALL THE CARS THAT HAVE BEEN REPAIRED HAD TO REPLACE THE THROTTLE BODY. *TR
Vehicle speed control, Sep 8, 2011
WHILE TRAVELING IN MY NEW FORD FUSION APPROXIMATELY BETWEEN 55 - 60 MPH ON THE EXPRESSWAY, WITHOUT ANY WARNING MY CAR SPEED DROPPED INSTANTLY FROM 55-60 MPH DOWN TO 5 MPH, AT THE SAME TIME THE WRENCH ON THE DASHBOARD ILLUMINATED. UNABLE TO ACCELERATE I IMMEDIATELY HIT MY HAZARDS BARELY MAKING IT ACROSS TWO LANES TO THE SHOULDER AND TO SAFETY, I TURNED THE CAR OFF, AND THEN BACK ON, ALL SEEM WELL. THANK GOD, THE TRAFFIC WAS NOT HEAVY. I TOOK THE CAR TO FORD, AFTER ONLY ONE DAY IN THE SHOP I WAS INFORMED, THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THAT IT WAS HOOKED TO AND TESTED WITH THE DIAGNOSTICS MACHINE. I WAS TOLD THAT MAYBE IT WAS JUST A GLITCH, OR FLUKE, RELUCTANT, I ACCEPTED MY CAR BACK. BUT, NEEDLESS TO SAY EXACTLY ONE WEEK LATER IT HAPPENED AGAIN, THIS TIME I WAS ON THE ENTRANCE RAMP TO A VERY CROWDED EXPRESSWAY, TRAVELING APPROXIMATELY 30 MPH, SPEED SUDDENLY DROPPED TO LESS THAN 5 MPH, ACCELERATION WAS NOT POSSIBLE WRENCH LIGHT ILLUMINATED. NEXT MORNING BACK IN FORDS SHOP. AFTER HAVING MY CAR FOR EIGHT DAYS AND 40+ MILES ADDED TO MY FORD FUSION I WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED. I CONTACTED FORD CUSTOMER SERVICE AND VOICED MY CONCERN, ONE DAY LATER I WAS INFORMED MY CAR WAS READY AND THAT THE PROBLEM WAS IDENTIFIED, AND THE THROTTLE HAD TO BE REPLACED. *TR
Vehicle speed control, Sep 7, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH WITH PRESSURE APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE AND THE RPMS BEGAN TO DECREASE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. UPON RESTARTING THE ENGINE THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED TWELVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,500. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Power train, Vehicle speed control, Sep 4, 2011
THERE WAS A RECALL ON THE 2010 FORD FUSION TRANSMISSIONS. I TOOK THE CAR IN ON 12/31/10 TO AUTOMAX FORD, KILLEEN, TX. THEY TOLD ME THAT NOTHING WAS WRONG WITH IT AND IT IS FINE. ON 3 AUGUST 2011 MY CAR FELT LIKE IT DID A DOWNSHIFT WHILE GOING DOWN THE HIGHWAY. AT THIS POINT MY ACCELERATOR FAILS TO WORK. THE CAR IS NOT IN ANY GEAR AND EVEN WHEN I GIVE THE CAR GAS THE ENGINE WILL NOT REV. I THEN HAVE TO COME TO A COMPLETE STOP AND PUT THE CAR IN PARK. WHILE IN PARK THE CAR IDLES REALLY HEAVY LIKE AND STUTTTERS TO KEEP GOING SO I HAVE TO TURN THE CAR OFF. WHEN I TURN THE CAR BACK ON IT WILL TURN OVER ABOUT 6 OR 7 TIMES BEFORE IT STARTS. I HAVE TO DO THIS PROCESS EVERY TIME THE CAR DOES THIS WHICH HAS BEEN ABOUT 6 TIMES IN THE PAST TWO DAYS. THE INCIDENT HAPPENS ON THE HIGHWAY AND IN REGULAR CITY DRIVING. I BELIEVE AUTOMAX FORD HAS FAILED TO DO THE INSPECTION RIGHT AND NOW THE RECALL LETTER IS EXPIRED AS OF APRIL 2011. I WAS ALSO DEPLOYED OVERSEAS DURING THAT TIME PERIOD OF EXPIRATION. *TR
Vehicle speed control, Jul 25, 2011
I WAS DRIVING ON THE FREEWAY 101. I ACCELERATED TO CHANGE LANES AND THE GAS PEDAL STUCK IN THAT POSITION. I PUT ON THE BRAKES TO SLOW ME DOWN AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR STARTED TO SPEED AGAIN, I BRAKED AGAIN AND EXITED THE FREEWAY AND PULLED TO THE SIDE OF ROAD, PUT IT IN NEUTRAL AND TURNED OF THE ENGINE. WHEN I LOOKED AT THE GAS PEDAL, THE RUBBER MAT HAD STUCK ON TOP OF THE ACCELERATOR. I CALLED MY FORD DEALER TODAY THEY HAD NO KNOWLEDGE OF THIS PROBLEM, HOWEVER I NOTED ON THE WEB TODAY YOU HAD ISSUED A WARNING ABOUT THIS PROBLEM IN JUNE OF 2010, WE BOUGHT OUR CAR IN OCT. 2010, AND I GUESS FORD DIDN'T TELL DEALERS NOT TO PUT THIS ALL WEATHER MAT ON TOP OF AN EXISTING MAT, AS PER THEIR PRINTED INSTRUCTIONS ON THE MAT ITSELF.
Power train, Vehicle speed control, Jun 15, 2011
TRAVELING AT HIGH SPEED WITH CRUISE CONTROL ON. APPLIED BRAKE TO SLOW DOWN FOR TRAFFIC, VEHICLE CONTINUED TO SLOW AND WOULD NOT RESPOND WHEN I APPLIED THE ACCELERATOR. I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND HAD TO PUSH GAS PEDAL SEVERAL TIMES HARD BEFORE ENGINE WOULD RESPOND. THIS HAPPENED TWICE WHILE TRAVELING FROM FLORIDA TO CANADA. I HAD THE FORD DEALERSHIP IN WETASKIWIN, ALBERTA, CANADA CHECK THE VEHICLE, THEY COULD FIND NOTHING WRONG. I CONTINUE TO DRIVE THE CAR, BUT I AM FEARFUL THAT, IF IT HAPPENS AGAIN, I COULD BE REAR-ENDED. *TR
Vehicle speed control, Jun 8, 2011, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO PARK TRAVELING 2 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING HER TO CRASH INTO A CONCRETE BARRIER. SHE WAS ABLE TO APPLY PRESSURE TO THE BRAKES AND SHIFT INTO PARK TO BRING THE VEHICLE TO A STOP. THE DEALER OR MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 12,815. A POLICE REPORT WAS NOT FILED.
Power train, Vehicle speed control, Dec 18, 2010
I HAVE A 2010 FORD FUSION WITH 13K MILES ON IT, THAT HAS BEEN PROVIDING ME WITH TREMENDOUS AMOUNT OF HEARTACHE. THE VEHICLE WILL AUTOMATICALLY SLIP INTO RANDOM GEARS WHILE DRIVING, EVEN TO THE EXTENT OF SHIFTING FROM 6 GEAR ALL THE WAY DOWN TO 1ST. I WAS DRIVING DOWN I-17 IN ARIZONA DOING THE SPEED LIMIT OF 75MPH WHEN FOR THE SECOND TIME IT SLIPPED ALL THE WAY IN TO 1ST GEAR. BOTH TIMES THIS OCCURRED IT NEARLY CAUSED AN ACCIDENT BECAUSE MY SPEED DECREASED SO SUDDENLY I WAS ALMOST REAR END AT 75MPH. I AM ACTUALLY FEARFUL FOR MY WIFE, WHO PRIMARILY DRIVES IT, AND MY SON SAFELY. I HAVE BROUGHT THE VEHICLE IN BEFORE AND THEY CAN'T FIND ANYTHING WRONG WITH IT, BUT YET THERE ARE NUMEROUS CUSTOMERS WITH THE SAME COMPLAINT. A SIMPLE ONLINE SEARCH WILL REVEAL THAT. FORD IS AWARE OF THIS PROBLEM, BUT INDIVIDUAL DEALERS ARE ONLY TREATING THE SYMPTOMS AND NOT ACTUALLY FIXING THE PROBLEM. THIS HAS TO BE CORRECTED BEFORE SOMEONE DIES. *TR
Power train, Vehicle speed control, Oct 30, 2010
NO CRASHES OR INJURIES YET! I DRIVE A 2006 FORD FUSION>>> WELL DRIVING DOWN THE HIGHWAY WHILE ON CRUISE CONTROL THE CRUISE CONTROL TOTALLY STOPS AND IT THE SPEED WHEN FROM 70 DOWN TO I DON'T KNOW WHAT RIGHT AWAY.. THE REASON I DON'T KNOW IS BECAUSE THE ODOMETER ERROR CAME UP CAUSING THE SPEEDOMETER TO STOP WORKING. AND TO ADD TO THE CONFUSION... THE STARTER STOPPED WORKING... ALL THIS HAPPENED ON THE DAY MY DAD DIED LEAVING ME WITHOUT A CAR TO SEE MY FAMILY WHICH LIVE 200 MILES AWAY... *TR
Vehicle speed control, Oct 29, 2010, crash
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN SHE MOVED TOWARD A STOP SIGN AND ATTEMPTED TO STOP, THE VEHICLE SUDDENLY ACCELERATED FORWARD. SHE ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE ALSO NOTICED THAT THE RPMS WERE INCREASING RAPIDLY AND THE VEHICLE VIBRATED. AT THE NEXT STOP, THE FAILURE OCCURRED AGAIN. AFTER THAT STOP SIGN, THE VEHICLE SEEMED TO FUNCTION CORRECTLY. THE FAILURE OCCURRED ANOTHER TIME SO THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE WOULD GET BACK WITH HER. THE CURRENT MILEAGE WAS APPROXIMATELY 1,800. THE FAILURE MILEAGE WAS 75. UPDATED 3/21/11 *CN THE CONSUMER STATED AS SHE APPROACHED A STOP SIGN, THE ENGINE STARTED MAKING A LOUD NOISE AND VIBRATING. THE CONSUMER PUT THE VEHICLE IN NEUTRAL AND PUT BOTH OF HER FEET ON THE BRAKE, BUT THE VEHICLE KEPT PULLING AROUND THE CORNER AS SHE WAS TRYING TO MAKE A RIGHT. SHE TRIED TO TURN THE VEHICLE OFF, BUT THE VEHICLE ACCELERATED OUT OF CONTROL, HIT A FENCE, SPUN AROUND AND HEADED TOWARD A TREE, DRAGGING FENCE AND POLES. THE VEHICLE FINALLY CUT OFF. UPDATED 08/05/11 UPDATED 11/22/11 *CN