2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Jun 18, 2014
WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR
Vehicle speed control, Other or unspecified, Service brakes, Jun 13, 2014, crash
I WAS IN A LINE OF TRAFFIC TO TURN LEFT AT A TURN SIGNAL. THE CARS IN FRONT OF ME WENT WHEN THE LIGHT TURNED GREEN. WHEN THE LIGHT TURNED YELLOW, THE TRUCK IN FRONT OF ME STOPPED. I WENT FROM ACCELERATING TO BRAKING, AND THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE CAR WAS STILL ACCELERATING. I OBVIOUSLY REAR-ENDED THE CAR IN FRONT OF ME. HE SAID HE COULD SEE ME AND LET OFF HIS BRAKE WHEN HE REALIZED MY CAR WASN'T STOPPING. LUCKILY, NO ONE WAS INJURED. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THE CAR LOOKED AT TONIGHT AT A DEALERSHIP. THIS HAS HAPPENED BEFORE WITHOUT INCIDENT, AND I THOUGHT I WAS JUST IMAGINING IT. *JS
Fuel system, Gasoline, Vehicle speed control, Jun 10, 2014
WHEN OUR VEHICLE A 10'FORD FUSION SEL SEDAN STARTED THIS THE VEHICLE WOULD START TO SHAKE AND DIE WHEN THE SPEED WOULD EXCEED FORTY MPH THEN AFTER A COUPLE DAYS OF NOT BEIN ABLE TO DRIVE OVER FORTY MPH THE VEHICLE WOULD NOT GO AT ALL IT WOULD START AND JERK AND DIE TO THE POINT THAT THE VEHICLE COULD NOT BE DRIVEN. *TR
Vehicle speed control, Engine, Jun 1, 2014
I WAS DRIVING AT 50 MPH WHEN THE ENGINE STOPPED WORKING, EVEN AS I FLOORED THE ACCELERATOR. THE LIGHTS, RADIO AND A/C STAYED ON. I HAD TO COAST ACROSS SEVERAL LANES OF AT LEAST 50 MPH TRAFFIC TO THE SHOULDER. AS I TURNED OFF THE ENGINE, THE CAR RUMBLED AND SHUDDERED FOR SEVERAL SECONDS. I WAITED A MINUTE, THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE. FORD COVERED THE PROBLEM UNDER AN "EXTENDED WARRANTY" FOR A THROTTLE BODY PROBLEM, BUT I FEEL THAT MY SAFETY WAS IN JEOPARDY BY NOT FIXING THE PROBLEM BEFORE MY CAR ENGINE SUDDENLY QUIT AT HIGH SPEED. IN THIS AREA, HAVING A CAR SUDDENLY DIVE FROM 50 MPH TO ALMOST NOTHING CAN GET YOU KILLED. THE THROTTLE BODY PROBLEM SHOULD HAVE BEEN COVERED BY A SAFETY RECALL, RATHER THAN WAITING TO SEE WHO SURVIVES THE PROBLEM TO TAKE THE CAR IN FOR SERVICE. *TR
Power train, Vehicle speed control, May 27, 2014
THE THROTTLE BODY FAILED ON MY 2010 FORD FUSION THAT I PURCHASED LAST MONTH. THE CAR FELT AS IF IT SIMPLY STOPPED WORKING AND WOULD NOT ACCELERATE. THANKFULLY, IT OCCURRED AT A LOW SPEED, THOUGH IT WAS VERY FRIGHTENING. APPARENTLY, THIS IS A KNOWN ISSUE AND FORD SAYS IT ISN'T COVERED UNDER THE POWERTRAIN WARRANTY. I AM CONCERNED ABOUT DRIVING THE CAR, AND I FEEL AS THOUGH THIS KNOWN DEFECTIVE PART WILL FAIL AGAIN. *TR
Vehicle speed control, Engine, May 24, 2014
I WAS TRAVELING ON A SECONDARY ROAD AT ABOUT 45 MPH WHEN WITH OUT WARNING THERE WAS A SUDDEN POWER FAILURE. I WAS ABLE TO GET OFF THE ROAD. I CALLED THE DEALER SERVICE DESK AND WAS TOLD IT MIGHT BE A "COMPUTER GLITCH". I STARTED AND DROVE THE CAR ABOUT 3 MILES BACK HOME WITHOUT INCIDENT. I TRIED ABOUT 5 TIMES IN OUR LONG DRIVE TO DUPLICATE THE PROBLEM. BECAUSE I COULD NOT DUPLICATE, I DECIDED TO CONTINUE ON MY ERRANDS. THIS TIME I TRAVELED ABOUT 5 MILES AND THE SAME POWER FAILURE OCCURRED. I HAD IT TOWED TO THE DEALER AT MY EXPENSE AND AFTER 36 HRS HAD MY CAR BACK. THEY REPLACED THE THROTTLE BODY UNDER A CUSTOMER SATISFACTION PROGRAM (13N03) AT NO EXPENSE TO ME. LUCKILY FOR ME MY EXPERIENCE HAPPENED ON A RURAL ROAD. HAD IT HAPPENED ON A MULTILANE, HIGH SPEED ROAD A VERY SERIOUS MULTICAR ACCIDENT MAY HAVE OCCURRED. I WAS ASSURED THAT THE NEW THROTTLE BODY WOULD NOT HAVE THE SAME PROBLEM. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, May 24, 2014
WHILE DRIVING MY VEHICLE IT SUDDENLY FELT LIKE IT STALLED, BUT IT ACTUALLY HAD NOT. BEFORE I COULD SAFELY PULL OFF THE ROAD IT BEGAN VIOLENTLY JERKING THE WHOLE CAR. GAS AND BRAKE CONTROLS WERE EFFECTED AND THE CAR WAS DIFFICULT TO GET OFF THE ROAD SAFELY AND DIFFICULT TO STOP IT FROM MOVING FORWARD ONCE I GOT OFF THE ROAD. I QUICKLY PUT IT IN PARK AND TURNED IT OFF. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A WRENCH LIGHT DURING THIS INCIDENT. AFTER ABOUT 5 MINUTES I TURNED THE CAR BACK ON AND IT SEEMED TO BE RUNNING FINE. I STARTED TO DRIVE TO THE BODY SHOP I USE AND AFTER A COUPLE MINUTES IT DID IT AGAIN IN THE MIDDLE OF AN INTERSECTION. THE CAR WAS EXTREMELY DIFFICULT TO CONTROL AND I WAS SCARED I WOULD BE HIT BY ANOTHER CAR. AFTER MAKING IT OFF THE ROAD AGAIN, I TURNED THE CAR OFF. I EVENTUALLY DID GET IT TO MY BODY SHOP, BUT THE DEFECTIVE THROTTLE BODY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. FORD SHOULD RECALL THIS PART AND FIX IT! *TR
Electrical system, Vehicle speed control, May 19, 2014
I AM A CALIFORNIA HIGHWAY PATROL OFFICER. I DEPEND ON FORD VEHICLES. MY LIFE, LITERALLY DEPENDS UPON IT. THAT BEING SAID, I WILL NEVER OWN A FORD VEHICLE AGAIN. I OWN A 2010 FORD FUSION WITH 93,XXX MILES ON THE ODOMETER. AS I WAS TRAVELING TO WORK, MY FUSION LOST ALL POWER, AND FORCED ME TO THE RIGHT SIDE SHOULDER OF THE HIGHWAY. THIS ACTION NEARLY RESULTED IN A MAJOR INJURY, REAR END COLLISION. ALL THIS OCCURRED DURING THE HOURS OF DARKNESS, ON A MAJOR HIGHWAY, IN THE GREATER SAN FRANCISCO BAY AREA. HOW THIS PROBLEM HAS NOT YET REQUIRED IMMEDIATE ATTENTION BY THE FORD MOTOR COMPANY // U.S GOVERNMENT, IS BEYOND BELIEF. I PURCHASED A REPLACEMENT THROTTLE BODY FROM AN OUTSIDE RETAILER, (NOT A FORD FACTOR PART) INSTALLED IT IN MY GARAGE, AND HAVE HAD NO ISSUES AS OF THIS POSTING. HOW THE FORD MOTOR COMPANY CAN JUSTIFY $400 TO $500 DOLLARS TO REPLACE THIS PROBLEM PART, IS BEYOND MY UNDERSTANDING. HOW IS THIS NOT YET A GOVERNMENT RECALL?? I MAY BE FORCED TO DRIVE FORD VEHICLES IN ORDER TO DO MY JOB, BUT TO REITERATE, MY FAMILY WILL NEVER AGAIN PURCHASE A FORD VEHICLE. EVERY CLOUD HAS A SILVER LINING. I AM GRATEFUL MY FUSION SHUT DOWN RATHER THAN ACCELERATE. I GUESS THE FORD MOTOR COMPANY MUST HAVE LEARNED SOMETHING FROM THE TOYOTA MOTOR COMPANY. NOW IT JUST TAKES THE USELESS GOVERNMENT MORONS TO FORCE FORD MOTOR COMPANY TO ADMIT TO, AND FIX THIS OBVIOUS PROBLEM. *JS
Vehicle speed control, May 13, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000.
Vehicle speed control, May 13, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC, THE VEHICLE DECELERATED AND THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
Vehicle speed control, Engine, May 6, 2014
WHILE DRIVING ON THE HIGHWAY THE ENGINE STARTED TO SHAKE AND SHUDDER AND I HAD TO PULL OVER IN HEAVY TRAFFIC. TURNING THE CAR OFF, THEN ON AGAIN HELPED FOR A BIT THEN ENGINE STARTED STUMBLING AGAIN. DIAGNOSTIC EQUIPMENT REVEALED ERROR CODE P2111, THROTTLE ACTUATOR CONTROL SYSTEM -STUCK OPEN. FORD HAS A CUSTOMER SATISFACTION CAMPAIGN (13N03) FOR THIS ISSUE THAT IS NOT ADVERTISED TO CONSUMERS UNLESS THEY RESEARCH THIS ISSUE. THIS COULD HAVE EASILY CAUSED AN ACCIDENT AS THE CAR COMPLETELY LOST POWER WHEN THIS EVENT OCCURRED. *TR
Power train, Vehicle speed control, Engine, May 5, 2014
FORD ISSUED AN EXTENDED WARRANTY FOR THE THROTTLE BODY FOR MY 2010 FORD FUSION. I RECEIVED MULTIPLE LETTERS IN THE MAIL LETTING ME KNOW THAT MY CAR WAS RECEIVING THIS WARRANTY. YESTERDAY, MY CAR SUDDENLY STOPPED ACCELERATION AND MADE AN EXTREME JERK MULTIPLE TIMES ON THE FREEWAY- THIS COULD HAVE KILLED MYSELF, MY PASSENGERS AND ANYONE WHO MAY HAVE HIT ME. TODAY, I WAS TOLD THAT BECAUSE MY VEHICLE HAS A SALVAGED TITLE, FORD WOULD NOT FIX THE THROTTLE BODY COMPONENT. I AM NOT COVERED FOR THEIR STUPID EXTENDED WARRANTY PROGRAM. FORD NEEDS A FULL RECALL FOR THE THROTTLE BODY, FOR PEOPLE LIKE ME WHO ARE BEYOND WARRANTY COVERAGE. THEY ALREADY CONNED ME INTO AN UNNECESSARY $1400 REPAIR BEFORE, NOW I FEEL THAT I AM ONLY BEING CONNED AGAIN. OWN UP TO YOUR MISTAKES FORD! I'M TIRED OF HAVING MY SAFETY AT RISK BECAUSE OF YOU! *TR
Vehicle speed control, Apr 28, 2014
LETTER FROM CONGRESSWOMAN BONAMICI ON BEHALF OF CONSTITUENT RE CONCERNS FOR THE DRIVERS OF FORD VEHICLES WHO MAY EXPERIENCE A FAILURE IN THE THROTTLE BODY RESULTING IN DECREASED SPEED DOWN TO 5 MPH. (ATTN: JOYCE FLEMING). *SMD THE LETTER THE CONSUMER RECEIVED, STATED A MALFUNCTION MAY OCCUR, DUE TO POSSIBLE CONTAMINATION OF THE INTERNAL MOTOR CONTACTS IN THE THROTTLE BODY RESULTING IN REDUCED VEHICLE SPEED. *JB
Vehicle speed control, Engine, Apr 21, 2014
I WAS NO LONGER ABLE TO ACCELERATE. THE CAR WAS RUNNING BUT WHILE I WAS DRIVING THE CAR STALLED IN THE MIDDLE OF THE ROAD AND AS I TRIED TO GIVE THE CAR GAS IT JUST INCREASED RPM'S BUT DIDN'T MOVE THE CAR. I PULLED OFF INTO A PARKING LOT TURNED THE CAR OFF AND ON AND IT BEGAN TO RUN AGAIN, BUT LOST ALL COMPUTER INFORMATION SO THE MECHANIC COULDN'T FIGURE OUT THE PROBLEM. IT HAS HAPPENED MULTIPLE TIMES SINCE THEN. *TR
Vehicle speed control, Engine, Apr 21, 2014
MY HUSBAND WAS DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 75 MPH AND THE WRENCH LIGHT CAME ON AND THE CAR SUDDENLY LOST ACCELERATION AND WOULD NOT ACCELERATE WITH THE GAS PEDAL. IT SHUDDERED AS HE DROVE, AND HE WAS ONLY ABLE TO DRIVE AT A VERY LOW SPEED. HE WAS VERY WORRIED THAT HE WOULD GET HIT BY OTHER FASTER CARS. HE GOT IT TOWED TO THE CLOSEST FORD DEALERSHIP, AND THEY REPLACED THE THROTTLE BODY. WE ARE REGISTERING THIS COMPLAINT BECAUSE WE UNDERSTAND THAT THIS IS A PROBLEM WITH FORD CARS GENERALLY. *TR
Fuel system, Gasoline, Vehicle speed control, Apr 14, 2014
TRAVELING ON A ROAD IN ORLANDO FL AND LOST SPEED AND THEN EVENTUALLY LOOSING POWER AND HAD TO DRIFT OFF THE SIDE OF THE ROAD. FINALLY WAS ABLE TO START THE CAR JUST TO BE ABLE TO GET IT BACK TO MY HOME. HAD TO GET THE VEHICLE TOWED TO THE FORD DEALERSHIP AND FOUND THAT THE THROTTLE BODY HAD WENT BAD. HAD TO GET IT REPLACED. THIS IS VERY DANGEROUS WHEN DRIVING AT A GOOD SPEED AND ALL OF A SUDDEN YOU LOOSE POWER, THANK GOD I DIDNT GET IN A ACCIDENT. I SEE THAT THERE IS A RECALL ON THIS PART WITH FORD BUT MY VIN IS NOT INCLUDED. *JS
Power train, Vehicle speed control, Engine, Apr 8, 2014
DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR
Vehicle speed control, Apr 4, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY FORCEFULLY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,000.
Vehicle speed control, Service brakes, Mar 27, 2014
WHILE SITTING AT A STOP LIGHT, THE CAR STARTED ACCELERATING FASTER AND FASTER. HAD TO TURN THE CAR OFF TO GET IT TO STOP. NEXT LIGHT, THE SAME THING. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THEY REPLACED IT. (RECALL?) WORKED OK UNTIL 3/27/2014 AND PULLING INTO A PARKING LOT, WITH MY FOOT ON THE BRAKE TO SLOW DOWN, THE CAR STARTED ACCELERATING AGAIN. I TURNED THE CAR OFF TO GET IT TO STOP. GLAD I WASN'T ON A HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. GOING BACK TO DEALERSHIP TOMORROW, AS I CONSIDER THIS A DANGEROUS PROBLEM. *TR
Vehicle speed control, Mar 26, 2014
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING AT A SPEED OF 45 MPH. SHE HEARD WHAT SHE THOUGHT WAS A LIGHT POP, AND THE VEHICLE IMMEDIATELY STARTED LOOSING POWER, AND NO MATTER HOW HARD SHE APPLIED THE ACCELERATOR, IF HAD NO EFFECT ON THE VEHICLE. *JB THE CONSUMER STATED SHE EXPERIENCED ANOTHER FAILURE ON MARCH 15, 2014. UPDATED 04/02/14
Electrical system, Structure, Vehicle speed control, Fuel/propulsion system, Mar 7, 2014
I WAS DRIVING THE ROAD AROUND 50 MPH.,WHEN SUDDENLY MY CAR WAS IDLING! I TRIED TO PUSH THE GAS BUT THE CAR WAS NO POWER I GEAR OFF TO THE SIDE OF THE ROAD. I PUT THE CAR TO PARK. AFTER I RESTART MY CAR AND SEEMS NOTHING WAS WRONG WITH IT.I TOOK MY CAR TO FORD DEALER SCHWABENGARAGE AG STUTTGART-VAIHINGEN GERMANY / GARAGE TO LOOK WHAT IS WRONG WITH IT, THEY DIDN'T SEE ANYTHING WRONG WITH IT. SO I DROVE MY CAR AGAIN, MY BOYFRIEND SEARCH THE PROBLEM AND FOUND OUT THAT THE THROTTLE BODY IS NOT WORKING RIGHT ,BUT THE DEALER COULDN'T SEE THE PROBLEM. MY BOYFRIEND ORDER THE PARTS ANYWAY BECAUSE I CAN FEEL THAT MY CAR IS GOING TO BREAK DOWN AGAIN. I WAS DRIVING THIS MORNING WITH MY TWO KIDS WHEN MY CAR LOSE POWER AGAIN. I TURNED IT OFF AND START AGAIN AND AFTER 100 METERS IT DID THE SAME AGAIN. I WAS TERRIFIED AND PRAY HARD THAT THE OTHER CAR WILL NOT HIT US. I TOOK MY CAR TO AAFES / MILITARY INSTALLATION CAR CARE WITH THE PARTS WE PURCHASED AND REPLACED THE THROTTLE BODY. I DROVE MY CAR HOME TODAY AND GOT HOME SAFELY. I FOUND OUT THAT FORD FUSION HAS BEEN HAVING THIS PROBLEM. *TR
Vehicle speed control, Feb 27, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL, THEN PARK AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THE FOLLOWING WEEK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Power train, Vehicle speed control, Feb 22, 2014
COUPLE MONTHS AGO THE CAR STARTED TO HAVE PROBLEMS SHIFTING FROM ONE GEAR TO ANOTHER. THE MAIN PROBLEMS WAS FROM 1 TO 2. AT A TIME, ON A RED LIGHT, THE CAR DIDN'T MOVE FOR A FEW SECONDS EVEN THOUGH THE ACCELERATOR WAS BEING PRESSED. THEN THE CAR SUDDENLY JUMP AND STARTED GOING. THE CAR STARTED JUMP FROM ONE GEAR TO ANOTHER. LATER THERE WAS A TRANSMISSION OIL LEAK. AND THE CAR IS GETTING WORSE THERE IS NO SMOOTH TRANSITION BETWEEN THE VELOCITIES AND THE DEALER SAID WE HAD TO PAID FOR LABOR AND PARTS. IT SEEMS UNFAIR TO HAVE TO PAY FOR A MANUFACTURER'S ISSUE. THE TRANSMISSION ON THIS MODEL IS DEFECTIVE AND THERE SHOULD BE A CHECK-OUT TO THIS PROBLEM. *TR
Power train, Vehicle speed control, Feb 14, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300. *TR
Vehicle speed control, Feb 13, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ENGAGED INTO NEUTRAL INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,200. *TR