2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: vehicle speed control
793 reports, newest first. Show all
Vehicle speed control, Oct 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE CONTACT SHUT OFF AND RESTART THE ENGINE, AS THE VEHICLE RESUMED NORMALLY. THE FAILURE WAS ALSO EXPERIENCED LATER WHILE DRIVING 30 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.
Vehicle speed control, Oct 11, 2013
DRIVE DOWN THE ROAD AND CAR STARTS TO JERK THEN DIES. I WAIT A MINUTE OR SO THE START UP AGAIN AND GO A MILE OR SO AND IT DOES IT AGAIN, THIS HAPPEN ALL THE WAY TO THE FORD DEALERSHIP. THEY ARE TELLING IT THE THROTTLE BODY AND IT HAPPENING TO A LOT OF THE FORD FUSION. *TR
Power train, Vehicle speed control, Engine, Oct 10, 2013
ON MY WAY HOME FROM WORK WHILE GOING 65 MPH ON I-65 WHILE IN THE FAR LEFT LANE, CAR DECELERATED TO 30MPH AND BEGAN SHAKING. HAD TO PULL OVER AND AVOID BEING HIT BY 4 SEMIS AND 5 CARS, THANKFULLY MANAGED TO GET IN MEDIAN, JUST IN TIME. CAR HAD TO BE RESTARTED WHICH IT DID FINE, BUT LATER HAPPENED AGAIN. CALLED DEALERSHIP AND THEY SAID TO BRING IT IN THAT IT IS A KNOWN FAILURE WITH A DIAGNOSIS OF THROTTLE BODY FAILURE!! PLEASE DO SOMETHING ABOUT THIS!!!!!!!!!!!!!!!!!!!!!! *TR
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Oct 10, 2013
UPON ATTEMPTED ACCELERATION FROM 43 MPH THE CAR MADE A LOUD "POPPING" NOISE. THE CAR IMMEDIATELY SLOWED AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CAR ALSO BEGAN SHAKING AND JERKING. THE LONGER THE CAR REMAINED ON THE MORE VIOLENT THE SHAKING BECAME. THE SECOND INCIDENT OCCURRED DURING ACCELERATION ONTO A HIGHWAY. CAR AGAIN SLOWED AND WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND STARTED SHAKING AND JERKING AGAIN. BOTH TIMES I NEARLY AVOIDED DRIVING INTO ONCOMING TRAFFIC OF 55+ MPH. *TR
Vehicle speed control, Oct 10, 2013
DRIVING ALONG IN TRAFFIC ABOUT 40MPH CAR JUST SHUT OFF. PULLED OFF ROAD TURNED KEY OFF AND RESTARTED CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR TO MY MECHANIC THEY TRIED TO CHECK PROBLEM BUT IT DID NOT STALL FOR THEM. THEY DID NOT WANT TO REPLACE THROTTLE IF THEY WERE NOT CERTAIN THAT WAS THE PROBLEM AND SAID IF IT HAPPENS AGAIN TO GO BACK AT THAT TIME. ABOUT A MONTH WENT BY WITHOUT A PROBLEM. WHEN IT HAPPENED AGAIN I TOOK IT IN TO THE FORD DEALER THEY SAID THEY JUST GOT A NEW PROGRAM TO TEST FOR SPECIFICALLY THROTTLE TROUBLE. MY CAR FAILED THE TEST AND THEY REPLACED THE THROTTLE KIT- COSTING ME $392.20. NOT ONLY WAS IT VERY DANGEROUS TO DRIVE THE CAR NOT KNOWING WHEN IT WOULD JUST STOP RUNNING BUT IT WAS EXPENSIVE TO REPLACE. HOPE THIS HELPS WITH YOUR INVESTIGATION AND WILL GET A RECALL SO I CAN AT LEAST RECOUP MY EXPENSES. THE FEAR OF BEING REAR ENDED WAS FRIGHTENING WHEN DRIVING IN ANY TRAFFIC SITUATION. *TR
Vehicle speed control, Oct 9, 2013
MY WIFE WAS LEAVING A LOCATION IN SIMPSONVILLE SC AND WAS DRIVING ON A TWO LANE ROAD WHEN SHE FELT A VIBRATION IN THE ACCELERATOR PEDAL AND REALIZED THE ENGINE HAD LOST POWER. SHE STARTED LOOKING FOR A PULL OFF SINCE A LARGE TRUCK WAS BEHIND HER AND DID FIND ONE ACROSS THE ROAD. SHE SAT ON THE SIDE OF THE ROAD FOR ABOUT 3 - 4 MINUTES AND RESTARTED THE CAR AND DROVE HOME. THIS IS FIRST TIME THIS HAD HAPPENED AND SHE WAS LUCKY SHE WAS NOT ON THE INTERSTATE AT A HIGH SPEED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 8, 2013
WE WERE DRIVING DOWN A BUSY ROAD WHEN WE SUDDENLY LOST ACCELERATION AND COULD NOT MOVE TO SAFETY. THE WRENCH LIGHT CAME ON AND WE HAD TO GET TOWED. WE LATER FOUND OUT THAT IT WAS THE THROTTLE BODY, WHICH WAS A COMMON, KNOWN PROBLEM WITH THIS PARTICULAR MODEL. *TR
Vehicle speed control, Engine, Oct 8, 2013
MY 2010 FORD FUSION LURCHED FORWARD AND THEN STALLED WHILE ON THE HIGHWAY DRIVING WITH THE CRUISE CONTROL ON. THE SERVICE ENGINE LIGHT AND A WRENCH APPEARED ON THE DASH. I WAS LOSING SPEED AND HAD TO GET TO THE SIDE OF THE HIGHWAY CAUSING THE SEMI AND OTHER VEHICLES BEHIND ME TO SLAM ON THEIR BRAKES... THE SEMI NARROWLY MISSED ME. ONCE TO THE SIDE OF THE HIGHWAY I TURNED MY CAR OFF WAITED A SECOND AND RESTARTED IT. IT RAN FINE FOR ABOUT 5 MILES AND IT DID IT AGAIN. IT DID THIS A TOTAL OF 4 TIMES ON THE WAY TO WORK AND 5 ON THE WAY HOME. I TOOK THE CAR IN TO A SERVICE CENTER AND THE CODE THEY GOT WAS "P2111 THROTTLE ACTUATOR STUCK OPEN". I LOOKED ONLINE AND FOUND THAT 2011 AND 12 FUSIONS HAD BEEN RECALLED FOR THIS PROBLEM BUT NOT THE 2010 BUT SEE THAT MANY 2010 OWNERS HAVE HAD THIS SAME ISSUE AS I HAVE HAD. WHY ARE 2010 FUSIONS NOT BEING RECALLED FOR A BAD THROTTLE BODY? IT IS A VERY SCARY AND SERIOUS PROBLEM AND ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR EVEN KILLED. I WAS LUCKY. *TR
Vehicle speed control, Oct 8, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER, RESTARTED THE ENGINE AND RESUMED NORMAL FUNCTION. THE ENGINE AND THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000 THE FAILURE MILEAGE WAS 65,820.
Vehicle speed control, Fuel/propulsion system, Oct 7, 2013
SPONTANEOUS THROTTLE BODY FAILURE MULTIPLE TIMES OVER THE COURSE OF ONE WEEK. ON THE HIGHWAY, IN A PARKING LOT AND DRIVING DOWN A NORMAL STREET. CAR STALLED AND LURCHED FORWARD REPEATEDLY. HAD TO QUICKLY PULL OVER WHILE COASTING WITH NO ABILITY TO ACCELERATE, THEN TURN THE CAR OFF, THEN TURN IT BACK ON TO CONTINUE DRIVING. VERY DANGEROUS. FORD DEALERSHIP REPLACED THROTTLE BODY TODAY AT COST OF $100 OUT OF MY POCKET. I DRIVE A 2010 FORD FUSION. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Engine, Oct 7, 2013
I WAS APPROXIMATELY 2 MILES FROM MY STARTING POINT TRAVELING AT A SPEED OF 55 MPH. SUDDENLY, THE 2010 FORD FUSION LURCHED WHILE SHIFTING INTO OVERDRIVE. WHEN IT LURCHED ALL ABILITY TO ACCELERATE WAS LOST. WITH CARS ON EACH SIDE, I HAD NO ABILITY TO ACCELERATE; I LOST SPEED QUICKLY AND WORKED MY WAY TO THE SIDE OF THE ROAD (VERY DANGEROUS SITUATION). I IMMEDIATELY NOTICED THE 'WRENCH SYMBOL WARNING LIGHT ON THE DASHBOARD, BUT DID NOT KNOW WHAT THAT WARNING SIGNIFIED. DURING THE LOSS OF ACCELERATION, THE CAR DID NOT LOSE POWER STEERING AND IT REMAINED RUNNING, BUT THE ENGINE WAS SPUTTERING AND NOT IDLING AT A STEADY PACE. WHEN I GOT TO THE SIDE OF THE ROAD, I PUT THE CAR IN PARK AND TRIED TO 'REV' UP THE ENGINE, BUT I HAD ABSOLUTELY NO CONTROL OF THE THROTTLE. THE WRENCH LIGHT WAS STILL ON. I THEN TURNED OFF THE IGNITION AND WAITED ABOUT 1 MINUTE THEN RESTARTED. THE CAR AGAIN HAD NO ACCELERATION ABILITY AND SPUTTERED WHICH SOUNDED VERY MUCH LIKE A COUGH. I TURNED THE CAR OFF AGAIN AND CALLED FOR ASSISTANCE. APPROXIMATELY 5 MINUTES LATER, WHEN ASSISTANCE ARRIVED, I STARTED THE CAR AGAIN. AT THIS TIME, THE WRENCH WARNING LIGHT WAS OFF AND THE CAR APPEARED TO IDLE NORMALLY. UPON RESEARCH, I FOUND THAT THE WRENCH SYMBOL MEANS: THROTTLE CONTROL/TRANSMISSION PROBLEM. THE DRIVER OF THE CAR SHOULD CONTACT THE AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE. *TR
Vehicle speed control, Fuel/propulsion system, Oct 5, 2013
TRAVELING ON THE PA TURNPIKE THE ENGINE JUST STALLED. WE HAD TO NEGOTIATED TO THE SIDE OF THE ROAD WITH NO ABILITY TO NEGOTIATE AROUND TRAFFIC. NOTIFIED FORD AND SANDS RED HILL FORD AND THEY SAID THERE WAS NOTHING WRONG. IT HAPPENED AGAIN TRAVELING AROUND 45MPH. I SAW COMPLAINTS ONLINE (WEB) AND PAID SANDS TO HAVE THEM REPLACE THE THROTTLE BODY. AFTER REPLACEMENT THE PROBLEM WAS FIXED. THE COST WAS 385.51. *TR
Vehicle speed control, Engine, Oct 5, 2013
I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THE CAR BEHIND ME WHICH HAD SEEN ME START TO GO ASSUMED I WAS GOING TO KEEP ACCELERATING AND HAD TO BRAKE HARD TO AVOID RUNNING INTO THE BACK OF ME. I SAT IN THE LEFT LANE UNTIL THE RIGHT CLEARED SO I COULD LITERALLY ROLL IT ONTO THE SHOULDER TO AVOID GETTING REAR ENDED BY TRAFFIC. I SHUT THE CAR OFF AND RE-STARTED IT. IT SEEMED TO WORK FINE AFTER THAT. THE NEXT DAY, IT DID IT AGAIN TO MY WIFE. SHE WAS STARTING TO ACCELERATE, THE WRENCH LIGHT CAME ON AND NO POWER, GAS PEDAL WAS INOPERATIVE AND IT WAS RUNNING ROUGH. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. THIS PART SHOULD NOT FAIL SO EASILY AND IT NEARLY CAUSED MY CAR TO GET REAR ENDED. I DID A LITTLE RESEARCH WHILE AT THE DEALERSHIP BECAUSE I FELT THAT THIS PART FAILING SO EARLY AND WITH SO LITTLE MILEAGE (WHICH MOST IS EASY HIGHWAY) WAS ODD. I COME TO FIND OUT THAT THIS IS NOT AN ISOLATED INCIDENT AND IT SEEMS MORE AND MORE ARE FAILING. FORD EVEN ACKNOWLEDGED THEY HAD MADE SOME DEFECTIVE ONES. THIS PART SHOULD BE RECALLED. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Oct 5, 2013
WHILE MERGING ONTO THE INTERSTATE, THE CAR'S ACCELERATION STOPPED AND THE CAR WOULD NOT ACCELERATE, FOUND OUT THE THROTTLE BODY WAS FAILING. *TR
Fuel system, Gasoline, Vehicle speed control, Oct 4, 2013
CAR STOPPED JUST AS I WAS MAKING A LEFT HAND TURN IN A BUSY INTERSECTION. PUT FLASHERS ON, RE-STARTED THE CAR AND LIMPED THROUGH THE INTERSECTION ON A YELLOW LIGHT, AND PULLED OVER. LIMPED TO A FORD DEALERSHIP 7 MILES AWAY AND HAD THE THROTTLE BODY REPLACED FOR $444. *TR
Vehicle speed control, Oct 4, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED, WHERE IT RESUMED NORMAL OPERATION UNTIL THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND DETECTED A FAULTY THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT A VOLUNTARY RECALL WAS ISSUED, HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Vehicle speed control, Fuel/propulsion system, Oct 4, 2013
TRAVELING NORTH BOUND ON INTERSTATE 77. HEAVY (5PM) TRAFFIC. I WAS IN THE RIGHTMOST LANE. WITHOUT WARNING THROTTLE RESPONSE DIED. THE ACCELERATOR PEDAL HAD NO EFFECT ON THE RPM. ENGINE WENT TO A ROUGH IDLE SPEED (VARYING BETWEEN 800 AND 1500 RPM). I WAS FORCED TO COAST THE VEHICLE TO THE RIGHT HIGHWAY MARGIN. STOPPED THE CAR. TURNED OFF IGNITION. WAITED 60 SECONDS TO COMPOSE MYSELF. CAR THEN STARTED AND RAN FLAWLESSLY. I THEN DROVE STRAIGHT TO THE FORD DEALER WHERE I BOUGHT THIS CAR / BRAND NEW IN 2010. (APPROXIMATELY 5 MILES AWAY FROM WHERE IT DIED). A CURSORY INTERNET SEARCH REVEALS THAT FORD HAS REPLACED OVER 27,000 FUSION THROTTLE BODIES ON 2010'S, UNDER WARRANTY. MY CAR IS 6 MONTHS OUT OF WARRANTY, SO DEALER SAID TOUGH LUCK. I HAD TO PAY $438.80 FOR REPAIR. "REGULATORS AND FORD HAVE LOGGED MORE THAN 1,000 COMPLAINTS. CONSUMER ADVOCATES IN NORTH CAROLINA CONVINCED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO BEGIN AN INVESTIGATION, BUT IN SIX MONTHS, THE CASE HASN'T MOVED PAST THE PRELIMINARY STAGE." PLEASE TELL ME THAT FORD WILL BE COMPELLED TO FIX THIS KNOWN ISSUE. I READ ONLINE THAT FORD DOES NOT CONSIDER THIS TO BE A SAFETY ISSUE. THAT IS ABSURD. I FEEL VERY LUCKY THAT I DID NOT CAUSE A MAJOR TRAFFIC ACCIDENT. IT?S ONLY A MATTER OF TIME TILL SOMEONE DIES! *TR
Power train, Vehicle speed control, Engine, Oct 3, 2013
I WAS DRIVING ON A HIGHWAY GOING ABOUT 40 AND THE CAR STALLED AND LOST ALL POWER WITH NO RESPONSE TO PRESSING THE PEDAL. IT WAS IDLING VERY ROUGH AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I SHUT THE CAR OFF AND RESTARTED AND IT SEEMED FINE UNTIL I GOT ON THE INTERSTATE. WHILE DRIVING ON THE INTERSTATE IT STALLED AROUND 15 TIMES IN 20 MILES. IT STALLED GOING 75 MPH A FEW TIMES AND ALSO STALLED COUNTLESS TIMES IN TRAFFIC WHEN I WAS STOPPED AND TRIED TO ACCELERATE. THIS WAS VERY SCARY AND IS AN EXTREMELY DANGEROUS ISSUE. ON THE WAY HOME I EXPERIENCED THE SAME PROBLEM AND RODE WITH MY HAZARDS ON IN FEAR OF BEING REAR-ENDED. *TR
Vehicle speed control, Engine, Oct 3, 2013
VEHICLE SPUTTERS STOPS AND THEN CAN BE RESTARTED ...ONLY TO DO IT AGAIN. I HAD THE FUEL LINE CLEANED AND IT DID NO GOOD..TOOK TO A DEALER AND LO AND BEHOLD P2111...I RECEIVED PART TODAY AND WILL BE HOPEFULY GETTING IT DONE TOMORROW...IM OUT $400.00!!! *TR
Vehicle speed control, Engine, Oct 2, 2013
I WAS ON THE HIGHWAY DRIVING AND NOTICED THAT MY ENGINE LIGHT CAME ON AS WELL AS A GOLDEN WRENCH. SUDDENLY, I NOTICED THAT THE CAR BEGAN TO SLOW DOWN AND AS I PRESSED THE GAS, THE CAR WOULD NOT SPEED UP. I WAS ON A 4 LANE HIGHWAY AND SO HAPPEN TO BE IN THE FAR LEFT LANE DURING AFTERNOON TRAFFIC. IT WAS A VERY SCARY MOMENT. I FINALLY WAS ABLE TO GET TO THE EMERGENCY LANE WITHOUT CAUSING OR GETTING IN AN ACCIDENT. ONCE I CAME TO A STOP, THE CAR SEEMED TO SHAKE. I CUT THE CAR OFF AND WAITED ABOUT TWO MINS AND STARTED IT BACK. I STAYED IN THE RIGHT LANE AS I TRAVELED HOME BUT ABOUT 10 MILES LATER THE CAR DID THE SAME THING. TODAY WHICH IS THE 2ND OF OCTOBER THE CAR DID THE EXACT SAME THING, COMING FROM MY NEWBORN DAUGHTER DOCTOR'S APPOINTMENT. THIS IS ALMOST GAVE ME A HEART ATTACK BECAUSE MY CHILD WAS IN THE CAR WITH ME. VERY DANGEROUS AND SERIOUS PROBLEM!!!! *TR
Vehicle speed control, Oct 2, 2013
WHILE GOING DOWN THE ROAD THE YELLOW WRENCH LIGHT CAME ON AND CAR LOST ALL ACCELERATION. CAR BEGAN TO LURCH ALONG THE ROAD AND I WAS ABLE TO GET TO SAFETY ON THE SIDE OF THE ROAD. THIS HAS HAPPENED THREE MORE TIMES AND CAR IS NOW BACK AT THE DEALERSHIP. THIS IS A HUGE SAFETY ISSUE AND THIS APPEARS TO BE A COMMON PROBLEM. *TR
Vehicle speed control, Oct 1, 2013
CAR SIMPLY STARTED TO SHAKE, A WRENCH WARNING LIGHT CAME ON AND CAR RAPIDLY DECELERATED. COMPLETE LOSS OF ABILITY TO ACCELERATE CAR, AS IF THROWN INTO NEUTRAL. ONLY WAY TO CORRECT IS TO STOP AND RESTART THE CAR. THIS NOW HAPPENS EVERY TIME I DRIVE THE CAR - NO MATTER THE SPEED. CAR HAS BEEN GOING 65 MPH AND SHUT DOWN. *TR
Vehicle speed control, Engine, Oct 1, 2013
I WAS MAKING A RIGHT HAND TURN ON A RED LIGHT. I CAME TO A COMPLETE STOP. CHECKED BOTH WAYS & PROCEEDED TO MAKE MY TURN (WHEN MAKING A TURN ON RED, YOU NEED TO BE ABLE TO ACCELERATE IN ORDER TO EFFECTIVELY MAKE THE TURN, OBVIOUSLY). MY CAR LOST ALL THROTTLE POWER AND RESPONSE TO THE ENGINE. MY MPH DROPPED DRASTICALLY LOW AND CAR STARTED TO VIOLENTLY SHUTTER BACK AND FOURTH. I WAS LEFT LIKE A SITTING DUCK IN THE MIDDLE OF THE LANE. TWO CARS SWERVED OUT OF THEIR WAY, ALMOST HITTING ME IN THE PROCESS (AS THIS WAS A 4 LANE ROAD/HIGHWAY). I HAD CHILDREN IN THE CAR AT THE TIME ALSO. I RESTARTED THE VEHICLE, WRENCH ICON CLEARED AND CAR DROVE AS NORMAL. HOWEVER, 3.5 MILES LATER CAR DOES THE SAME EXACT THING. THE THROTTLE BODY IS DEFECTIVE ON THIS VEHICLE. I HAVE CALLED FORD AND EXPLAINED IT IS A SAFETY HAZARD AND THEY REFUSE TO DO ANYTHING ABOUT IT. MY 3YR WARRANTY HAS EXPIRED WHICH VOIDS MY WARRANTY OUT EVEN THOUGH I HAVE NOT EVEN HIT 36,000 MILES ON THE VEHICLE YET! NO RECALLS ARE BEING ISSUED. NO HELP/ASSISTANCE IS BEING GIVEN TO CUSTOMERS WITH THIS SIMILAR ISSUE. FORD ESTIMATED ME AT AROUND $450-500 FOR REPLACEMENT! PLEASE SOMEBODY HELP. I AM EXTREMELY HARD-WORKING AND THOUGHT I BOUGHT A RELIABLE VEHICLE (AT LEAST FOR A WHILE)...DID NOT EXPECT TO HAVE A $500 REPAIR BEFORE 36K MILES EVEN HITS! IT IS 100% A SAFETY HAZARD, NO MATTER EVEN IF FORD CLAIMS IT IS NOT ... "THE CAR IS SUPPOSED TO BE ABLE TO IDLE STILL AND BE ABLE TO MOVE OFF THE ROAD SAFELY IN THE EVENT THIS OCCURS" ..... QUITE DIFFICULT TO BELIEVE WHEN THE CAR IS SHAKING BACK AND FORTH VIOLENTLY. PLEASE HELP. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Sep 30, 2013
I WAS DRIVING APPROXIMATELY 70 MPH IN THE LEFT LANE ON I-40 WHEN I HEARD A NOISE AND THEN REALIZED THAT I HAD ABSOLUTELY NO THROTTLE RESPONSE. I ALSO NOTICED THAT THE ORANGE WRENCH LIGHT ILLUMINATED ON THE DASHBOARD. THIS WAS ESPECIALLY FRIGHTENING AND DANGEROUS GIVEN THE FACT THAT I WAS DRIVING DURING A TIME OF HIGH-VOLUME TRAFFIC, AND THERE WERE CARS BEHIND ME ALSO GOING 70 MPH. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. UPON REACHING THE SHOULDER, I REALIZED THAT THE CAR WAS BUCKING AND SURGING, AND I TURNED OFF THE ENGINE. A FEW MINUTES LATER, I ATTEMPTED TO RESTART THE CAR AND CONTINUE DRIVING, BUT UPON ACCELERATING TOWARDS HIGHWAY SPEEDS, THE SAME PROBLEM OCCURRED, AND I MOVED BACK ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO THE DEALERSHIP, AND AFTER INSPECTING THE VEHICLE MY SERVICE REPRESENTATIVE INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAVE BEEN SO MANY ISSUES WITH THIS PARTICULAR PART, THAT IT IS ON BACK ORDER WITH FORD ON A NATIONAL SCALE. QUITE FRANKLY, I'M APPALLED THAT FORD HAS YET TO ISSUE A RECALL ON THIS PART, AND I'M AFRAID IT WILL ONLY OCCUR AFTER SOMEONE IS SERIOUSLY INJURED AS A RESULT OF THEIR DEFECTIVE THROTTLE BODY. I FIND THIS EXTREMELY DISHEARTENING, AND I WOULD LIKE AN EXPLANATION FROM FORD AS TO WHY THEY HAVE NOT ISSUED A RECALL. *TR
Vehicle speed control, Sep 30, 2013
LAST YEAR I HAD BOUGHT ONE (2010 SEL) <VIN:[XXX]> THAT SUDDENLY STARTED LOSING POWER ON THE HIGHWAY. A VERY DANGEROUS SITUATION. THE CAR WAS OUT OF WARRANTY SO I HAD TO PAY $500 IN REPAIRS TO REPLACE A THROTTLE BODY. UPON DOING RESEARCH THIS IS A KNOWN AND VERY DANGEROUS ISSUE FOR THE FORD FUSION AND THEY HAVE DONE NOTHING TO CORRECT IT. FAST FORWARD TO 2013, I PURCHASED MY SECOND FORD FUSION <VIN: [XXX]> ABOUT 1.5 MONTHS AGO. LAST WEEK THE SAME ISSUE STARTED YET AGAIN,THIS CAR HAD MUCH LESS MILES, A MUCH MORE UPGRADED VERSION, AND WAS BOUGHT IN AN ENTIRELY DIFFERENT STATE YET THE SAME DANGEROUS ISSUE OCCURRED. I HAD TO ONCE AGAIN PAY TO HAVE THIS KNOWN DEFECTIVE PART REPLACED. I BELIEVE THAT THIS IS A KNOWN FORD ISSUE AND IT IS VERY DANGEROUS, AND AS I CONSUMER I SHOULD NOT HAVE TO PAY FOR THIS, AND I WOULD LIKE MY MONEY REFUNDED. I ALSO THINK THAT THIS IS A WELL KNOWN FORD ISSUE, SUCH THAT NO ONLY DO DEALERSHIPS STOCK THESE SPECIFIC PARTS, THEY CREATED A SPECIFIC TEST FOR IT, AND FORD MOTOR COMPANY SHOULD BE HELP RESPONSIBLE. ONE SHOULD NOT HAVE TO BE SCARED THAT THEY WILL DIE ON THE HIGHWAY FROM THE CAR CUTTING OFF WITHOUT WARNING. IT IS UNACCEPTABLE. I WOULD LIKE EITHER ALL MY MONEY REFUNDED OR THE MONEY I PAID THIS TIME. I HAVE CALLED FORD BOTH TIMES AND COMPLAINED AND OPENED CASES, BUT THEY HAVE BEEN IGNORED. I APPRECIATE ANY HELP WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR