2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Dec 3, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD NOT RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 71,084.
Steering, Dec 2, 2015
POWER STEERING FAILED. THE CAR WAS STATIONARY. IT SEEMS THERE ARE RECALLS FOR OTHER MODEL YEARS BUT NOT 2010. IF RECALLING 2011 AND 2012, I'M GUESSING A RECALL SHOULD INCLUDE 2010 AS WELL OR ANY MODEL YEAR THAT IS SHOWING THE SAME ISSUES AS A RECALL. DEALERSHIP WANTS TO CHARGE $1,600.00 TO REPAIR.
Latches/locks/linkages, Dec 1, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HOOD LATCH WAS NOT CLOSING ALL THE WAY. THE CONTACT NOTICED IT THREE MONTHS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Steering, Wheels, Nov 30, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 10 MPH AFTER THE FRONT PASSENGER SIDE TIRE BLEW OUT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND REPLACED THE TIRE, BUT THE STEERING WHEEL FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. THE VIN WAS UNAVAILABLE.
Steering, Traction control system, Nov 25, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCED TRACKING AND THE POWER STEERING WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, AN UNKNOWN TIRE WAS FLAT AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT AIR WAS ADDED TO THE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Vehicle speed control, Nov 24, 2015
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRONIC THROTTLE BODY RECALL REPAIRS. *SMD THE CONSUMER STATED HER SON'S VEHICLE BROKE DOWN AND HAD TO BE TOWED. THE PROBLEM, WAS WITH A PART THAT HAD BEEN RECALLED. THE CONSUMER STATED SHE NEVER RECEIVED ANY INFORMATION REGARDING A RECALL. *JB
Power train, Fuel/propulsion system, Nov 23, 2015
SUSPECTED CRACK IN FUEL TANK DUE TO SMELL OF GASOLINE UNDER CAR CONTINUOUS SINCE SUMMER OF 2015, PLUS CLUTCH REGULARLY SLIPS NOW ALSO AS THOUGH PROBLEM IN TRANSMISSION.
Wheels, Service brakes, Nov 23, 2015
UNUSUAL WHEEL VIBRATION ON 2010 FORD FUSION CONTINUOUS SINCE SUMMER 2015.
Steering, Nov 23, 2015
WHILE IN MOTION, AT 40 MPH, THE FRONT PANEL ERROR MESSAGES, "SERVICE POWER STEERING NOW" & "SERVICE ADVANCETRAC" DISPLAYED. I FORTUNATELY AVOIDED TRAFFIC AND PULLED INTO A PARKING LOT OFF A MAJOR ROADWAY IN THE CITY OF SUWANEE, GEORGIA. ALL POWER STEERING WAS LOST. THIS SEEMS TO FALL UNDER THE FOLLOWING PRELIMINARY EVALUATION #PE14030.
Steering, Wheels, Nov 19, 2015
I WAS PULLING OUT OF A PARKING LOT WHEN I REALIZED I WASN'T ABLE TO TURN MY STEERING WHEEL. I SAW THE ALERT MESSAGE "POWER STEERING ASSIST FAULT." I PULLED BACK INTO MY PARKING SPOT, RESTARTED MY CAR, AND WAS ABLE TO DRIVE AND USE THE STEERING WHEEL JUST FINE. THIS HAS ACTUALLY HAPPENED SEVERAL TIMES BEFORE WHEN STARTING MY CAR BUT I THOUGHT MY CAR JUST NEEDED TO 'WARM UP.' THIS WAS THE FIRST TIME IT DIDN'T WORK AFTER WAITING A FEW MOMENTS. I RESEARCHED OTHER COMPLAINTS ONLINE AND I'M SEEING THAT THIS ISSUE HAS HAPPENED TO OTHER FORD FUSION 2010 OWNERS WHILE THEY WERE DRIVING, AND MANY OF THE CASES RESULTED IN ACCIDENTS. ALSO, ISSUE WITH IMPAIRED LUG NUTS. SOME CAR SHOPS HAVE BEEN UNABLE TO ROTATE MY TIRES BECAUSE THEY COULDN'T GET THEM OFF.
Steering, Nov 19, 2015
WHILE DRIVING THE SERVICE POWER STEERING NOW LIGHT AND THE ADVANCE TRAC LIGHT CAME ON. CAR GOT HARD TO STEER. CAME TO A STOP AND HAD NO POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS CAR.
Steering, Nov 19, 2015
WHILE DRIVING THE SERVICE POWER STEERING NOW AND THE ADVANCE TRAC LIGHT CAME ON. CAR BECAME HARD TO STEER. PULLED INTO A PARKING LOT, TURNED OFF THE CAR AND RESTARTED. COMPLETE LOSS OF POWER STEERING ASSIST.
Steering, Nov 18, 2015
PULLED VEHICLE INTO MY DRIVEWAY SUNDAY AFTERNOON AFTER NORMAL OPERATION AND TURNED IT OFF. AFTER 5 MINUTES WENT TO MOVE VEHICLE. TURNED KEY TO START AND POWER STEERING ASSIST FAULT MESSAGE APPEARED. STEERING WHEEL WAS VERY HARD TO TURN SO VEHICLE WASN'T MOVED. TRIED TO MOVE AGAIN 15 MINUTES LATER BUT STILL NO POWER STEERING. VEHICLE STAYED IN DRIVEWAY OVERNIGHT. MONDAY MORNING, VEHICLE WAS STARTED AND STEERING WAS BACK TO NORMAL. AFTER 3 WEEKS, PROBLEM HAS NOT HAPPENED AGAIN. CONTACTED A FORD DEALER AND 2 PRIVATE SHOPS, ALL TELL ME THERE IS NO CODE RETAINED FOR THIS ISSUE AND IT WOULD HAVE TO BE DIAGNOSED WITH THE PROBLEM ACTUALLY HAPPENING. ALSO CONTACTED FORD CUSTOMER SERVICE. THE REP SAID SHE WOULD RECORD MY INFO BUT COULD NOT PROVIDE TECHNICAL ASSISTANCE.
Steering, Nov 17, 2015, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO CRASH INTO A CONCRETE GUARD RAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Steering, Nov 17, 2015
THE EPS SYSTEM MALFUNCTIONS AT SPEEDS THAT COULD RESULT IN DANGEROUS ACCIDENTS. I WAS TRAVELING AT 40 MPH AND THE STEERING LOCKED UP. MESSAGE CENTER STATED CLEARLY THAT THE POWER STEERING NEEDS SERVICE NOW. THE STEERING WAS MANUAL AT THIS POINT, SO I TRIED HARD TO PULL IT OVER TO THE SIDE OF THE ROAD AND GET OUT OF THE WAY OF TRAFFIC. I THEN HAD IT TOWED TO MY REPAIR SHOP. THIS IS GOING TO COST $1000'S OF DOLLARS! THIS IS A MAJOR PROBLEM THAT COULD CAUSE MAJOR ACCIDENTS.
Steering, Fuel/propulsion system, Nov 17, 2015
AS I WAS DRIVING THE POWER STEERING STOPPED WORKIN. AND COULDNT TURN THE WHEEL. WHILE I HAD MY CHILDREN IN THE CAR. ALSO THE GAS TANK WHENEVER I GET GAS THE CAR SHAKES & WHEN I TURN THE CAR ON AFTER THE GAS IS DONE, THE CAR STALLS & HAVE TO RESTART IT TWICE BEFORE IT STAYS ON
Steering, Nov 15, 2015
WHILE DRIVING MY CAR MY STEERING WHEELING LOCKED AND I COULD NOT CONTROL THE CAR . WHEN I TOOK IT TO THE SHOP THE MECHANIC TOLD ME THAT MY CAR DOES NOT HAVE A STANDARD HYDRAULIC STEERING WHEEL SYSTEM BUT INSTEAD IT HAS AN ELECTRONIC ONE THAT WILL COST OVER $1000 TO REPAIR . I'M CONSIDERING SUING THE FORD MOTOR COMPANY BECAUSE I ALMOST DIED IN MY CAR DUE TO THIS FAULTY SYSTEM THEY PROVIDED IN MY CAR . AFTER DOING RESEARCH I FOUND OUT THAT A LOT OF FORDS CUSTOMERS WITH A 2010 FORD FUSION ARE GOING THROUGH THE SAME ISSUE AND FORD IS NOT WILLING TO HELP . I WILL BE IN CONTACT WITH A LAWYER ON MONDAY. I LIVE IN BUFFALO NY WHILE DRIVING MY CAR I WAS ON A BUSY STREET INTERSECTION WHY MY POWER STEERING WENT OUT .
Steering, Nov 15, 2015, crash
POWER STEERING FAILED, AND FIXED ITSELF AFTER RESETTING THE CODES. A WEEK OR SO AGO I WAS DRIVING 65 MPH WHEN THE POWER STEERING FAILED AGAIN CAUSING ME TO GO OFF OF THE ROAD! THANKFULLY I HAD MY SEATBELT ON AND I WAS NOT INJURED AND THEIR WAS NO DAMAGE TO MY VEHICLE. FORD HAS ONLY ISSUED A RECALL FOR 2011 AND NEWER MODELS WHICH IS RIDICULOUS BECAUSE FROM WHAT I HAVE READ ONLINE MORE PEOPLE ARE HAVING ISSUES WITH THE 2010 MODELS. WAS TOLD IT COULD BE CLOSE TO 3,000 TO FIX THE ISSUE! AND THAT IT ISN'T GUARANTEED THAT IT WON'T HAPPEN AGAIN! BEYOND UPSET AND FRUSTRATED! I DON'T HAVE THE MONEY TO FIX THE CAR, BUT CAN'T AFFORD NOT GETTING IT FIXED EITHER! FOR MOW OH AGE BEEN DRIVING AROUND WITH NO POWER STEERING BECAUSE I NEED TO GO TO WORK AND GO TO SCHOOL!
Steering, Nov 14, 2015
WELL I COULD HAVE SERIOUSLY HURT SOMEONE ELSE OR MY LOVED ONES AND MY VEHICLE BECAUSE WITHOUT ANY WARNING ONCE SO EVER MY CAR STOPPED TURNING. MEANING IT WAS 20 TIMES HARDER FOR ME TO CONTROL MY VEHICLE. THE WARNING THAT FLASHED IN THE INSTRUMENT PANEL IN THE SPLIT SECOND OF ME TRYING TO FIX WHATEVER WAS GOING ON WAS THAT I NEEDED TO GET MY POWER STEERING SERVICED IMMEDIATELY! SO IN RETURN MY CAR'S STEERING ABILITIES JUST ABRUPTLY STOPPED. LUCKILY, I WAS AT A GAS STATION AND NOT MOVING TOO FAST, ABLE TO TURN ON MY HAZARD LIGHTS AND HONK AT EVERYONE IN PASSING NOT TO COME NEAR ME WHILE MY SISTER WAVED EVERYONE AWAY. THE ISSUES WITH THE 2010 FORD FUSION IS BEYOND RIDICULOUS AND QUITE FRANKLY TOO DANGEROUS! NOW THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDS SERVICING. FORD HAS ISSUED A RECALL FOR THE PROBLEM BUT ONLY FOR 2011'S AND UP. THIS CAR IS HIGHLY UNCONTROLLABLE AND TERRIFYING TO OPERATE W/O POWER STEERING. THIS IS GOING TO COST ME TOWING TO A DEALERSHIP, RENTAL CAR FEES, A DIAGNOSTIC TEST OF $99 DOLLARS, PARTS AND LABOR AND OF COURSE MY TIME. ALL WITH THE HANGING CARROT THAT I MIGHT BE REIMBURSED IF THEY DO ISSUE A RECALL DOWN THE LINE OR AT LEAST THAT'S WHAT THE FORD RELATIONS CUSTOMER SERVICE PEOPLE TOLD ME. NOT ONLY WILL THIS COST ME UPWARDS $2000 AND MORE BUT THE PARTS ARE ON BACK ORDER TOO. THIS IS MY ONLY CAR AND I HAVE TO STILL MAKE CAR PAYMENTS DURING THIS. WHAT A HEADACHE!!! AND FOR THE LIFE OF ME, I JUST CAN'T UNDERSTAND WHY THERE'S NO RECALL FOR 2010 FORD FUSION MODELS PERTAINING TO THIS PROBLEM WHEN THERE'S SIGNIFICANT RESEARCH THAT STATES MANY 2010 FORD DRIVERS ARE EXPERIENCING THIS. FORD BUILT CARS WITH ELECTRONIC POWER STEERING WHICH DOESN'T TAKE FLUID SO IF THERE'S AN ELECTRONIC SOFTWARE ISSUE THAT PERSISTS WITH ONE MAKE AND MODEL GIVE EVERYONE THE COURTESY OF BEING ABLE TO HAVE THEIR CARS UPDATED/FIXED.
Fuel/propulsion system, Nov 13, 2015
THE FUEL TANK IS LEAKING ON THE VEHICLE. THE WARRANTY COMPANY SAYS IT WAS RUST. THE DEALER INFORMED ME THAT THIS IS NOT RUST AND WAS COMMON ON THIS MODEL OF FUSION. THEY SAY IT IS LEAKING FROM THE TOP OF THE TANK NEAR THE SEAM. I CANNOT FILL THE TANK IN MY CAR AND THIS IS A DANGER BECAUSE IT IS CLOSE TO THE EXHAUST. THE COST OF THE REPAIR WILL BE $1200 AND WHEN I CALLED FORD THEY JUST ARE AWARE THERE IS A ISSUE BUT ALSO TELL ME THAT THERE IS NOTHING THEY CAN DO.
Electrical system, Fuel/propulsion system, Nov 13, 2015
LAST YEAR I HAD THE THROTTLE BODY RECALIBRATE AND CLEANED. AFTER RECEIVING THE EXTENDED WARRANTY, FORD REPLACED THE PART AT NO COST. IT HAS BEEN NOT EVEN A YEAR YET AND MY CAR IS EXPERIENCING THE SAME PROBLEMS. I WAS AT A STOP LIGHT AND MY VEHICLE STALLED OUR AND THE WRENCH LIGHT CAME ON AS WELL AS SOME OTHER LIGHTS. THE LIGHT TURNED GREEN AND FROM WHAT I REMEMBER FROM THE OTHER 1000 POSTS, THEY SAID TO TURN THE CAR OFF AND RESTART IT. THAT'S EXACTLY WHAT I DID. IT OBVIOUSLY OCCURRED A FEW MORE TIMES AS WELL. I TOOK IT TO THE DEALER AND MY BILL WAS 1,000 DOLLARS. THEY CHANGED A PURGE VALVE WHICH WAS STUCK OPEN. THEREFORE, ALLOWING THE GAS TO FLOW DIRECTLY TO THE CANISTER. THEY ALSO MENTIONED HOW DIRTY THE ENGINE WAS AND RECOMMENDED THAT I GET A FLUSH DONE ON THE VEHICLE. I DECLINED BECAUSE I KNEW THAT CARBON WAS COMING FROM THE THROTTLE BODY. ANYWAYS, THE VEHICLE IS VERY UNSTABLE AND UNSAFE. WHEN I STEP ON THE GAS PEDAL, IT TAKES A GOOD 7 SECONDS TO ACCELERATE AND THEREFORE POSSIBLY CAUSING A CRASH, ESPECIALLY TRYING TO MERGE ON THE PARKWAY. I WENT THROUGH THIS A YEAR AGO AND EVER SINCE SPENT OVER 6,000 DOLLARS IN REPAIRS. NOT TO MENTION THE MOTOR MOUNTS WHICH BREAK PRETTY OFTEN. IT LOOKS AS THOUGH THE TRANSMISSION IS GOING TO JUMP OUT OF THE VEHICLE. I CALLED FORD AND EXPLAINED THAT MY CAR WAS EXPERIENCING THROTTLE BODY ISSUES AGAIN AND THEY SAID THAT ONCE IT'S FIXED, THE WARRANTY IS UP AND I HAVE TO PAY OUT OF POCKET. THIS IS RIDICULOUS! THEIR CARS ARE UNSAFE. WHAT IF I WAS ONE OF THE VICTIMS WHERE THE CAR STALLED WHILE DRIVING? I KNOW THIS HAS HAPPENED. PLEASE LOOK INTO THIS VEHICLE, IT IS NOT A SAFE CAR.
Steering, Nov 12, 2015
I WAS DRIVING THE CAR AND THE ADVANCED TRAC LIGHT CAME ON. SERVICE POWER STEERING NOW. I WAS IN THE CAR WITH MY 9 YEAR OLD SON AND I AM 5 MONTHS PREGNANT.THIS IS VERY DANGEROUS AND NEED TO BE FIXED THIS IS MY ONLY TRANSPORTATION.
Steering, Nov 10, 2015
ON NOVEMBER 7TH 2015 MY SERVICE ADVANCETRAC LIGHT ILLUMINATED AND CHECK POWER STEERING NOW WARNING POPPED UP ON MY DASH AT THIS TIME I LOST ALL POWER STEERING TO THE CAR! I DISCONNECTED THE BATTERY AND RESTARTED MY CAR AND STILL NO POWER STEERING. I WAS FORTUNATE ENOUGH THAT WHEN THE LIGHT AND WARNING CAME UP I WAS IN MY DRIVEWAY AND THATS WERE I LOST STEERING. THIS IS MY ONLY CAR THIS GOTTA GET FIXED
Steering, Power train, Nov 9, 2015
ON FRIDAY NOVEMBER 6TH 2015 AFTER DOING SOME APPOINTMENTS AND ERRANDS, I STARTED MY CAR IN THE PARKING LOT AND A WARNING LIT UP "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT STEER. WHEN I PUT IT IN DRIVE ANOTHER WARNING CAME ON "ADVANCE TRAC FAILURE" WITH A PICTURE OF A CAR SWERVING. I DROVE IT TO MY MECHANIC STEERING WITH GREAT DIFFICULTY AND CARE ABOUT THREE BLOCKS AWAY. HE TOLD ME I NEEDED A NEW DRIVE TRAIN BUT THE FORD DEALER SAID THE PART WAS ON NATIONAL BACK ORDER, THEY COULD NOT SAY HOW LONG IT WOULD TAKE TO GET. MY CAR IS 5 YEARS OLD WITH 136,000 MILES. I HAVE NEVER HAD ANY OTHER ISSUES WITH THIS VEHICLE AND THIS HAPPENED VERY SUDDENLY FOR THE FIRST TIME. MY CAR IS WELL MAINTAINED AND SERVICED REGULARLY. FORD MOTOR CO AND TWO DEALERS SAY THIS IS NOT UNDER WARRANTY BECAUSE OF THE MILEAGE AND THE PART ALONE COST $1649.00. THEY ALL SAID THEY HAVE NEVER HEARD OF THIS PROBLEM HAPPENING BEFORE NOW BUT THEIR ARE MANY COMPLAINTS OF THIS PROBLEM THAT HAVE BEEN REPORTED TO NHTSA. IS THIS BEING INVESTIGATED FOR POSSIBLE RECALL?
Service brakes, Nov 8, 2015
WHEN APPLYING THE BRAKES AT DRIVING SPEED (30 MPH) ON A CITY STREET THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO RESISTANCE AND NO BRAKING ACTION. THE CAR WAS STOPPED USING THE EMERGENCY HAND BRAKE. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE BRAKES WORKED NORMALLY. CAR WAS TOWED TO A FORD DEALER FOR SERVICE. THE COMPUTER BRAKE CONTROL UNIT WAS REPLACED BY THE DEALER AFTER REVIEWING THE CODES. PART NUMBER IS BE5Z-2C219. COST WAS $1120. FORD MOCO SAYS THEY WILL NOT CONTRIBUTE ANYTHING TO COST REDUCTION AND THEY DON'T CONSIDER IT ENOUGH OF A SAFETY PROBLEM TO USE ANY CUSTOMER SAT PROGRAM TO HELP WITH THE COST. THEY ALSO SAY NO RECALL IS APPLICABLE. CAR MILEAGE IS 55,763. 2010 FORD FUSION HYBRID WHICH HAS ALWAYS BEEN DEALER SERVICES AT REGULAR INTERVALS.