2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jan 28, 2015
I WAS DRIVING MY 2010 FORD FUSION WHILE ON VACATION. I WAS DRIVING MY FAMILY TO BREAKFAST AND I NOTICED THAT AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". WHILE THESE MESSAGES CAME ON, MY POWER STEERING BECAME DIFFICULT TO STEER WHILE I WAS DRIVING ON THE ROADWAY. I WAS LUCKILY ABLE TO MANAGE STEERING OFF OF THE HIGHWAY, TURNING IN TO OUR DESTINATION. KNOWING THE DIFFICULTY THAT I HAD IN TRYING TO STEER TO SAFETY, IT SCARES ME TO THINK THAT MY WIFE COULD HAVE BEEN DRIVING THIS VEHICLE AND MAY NOT HAVE FARED AS WELL AS I AM MUCH STRONGER THAN SHE. WHILE OUT OF STATE, IT WAS VERY PRESSING THAT I GET THE POWER STEERING REPAIRED FOR THE SAFETY OF MY FAMILY. I HAD TO MANAGE STEERING TO THE NEAREST FORD DEALER, FOR WHICH I WAS UNFAMILIAR WITH. I HAD TO SPEND $1,500+ FOR THE REPAIR, ALONG WITH THE COST AND NEED FOR A RENTAL VEHICLE. AFTER THE DEALERSHIP REPLACED THE STEERING GEAR, MY STEERING FAILED AGAIN. AFTER RETURNING THE CAR TO THE SAME DEALERSHIP, THEIR SUGGESTION WAS THAT "IF THIS FAILS AGAIN, YOU SHOULD TAKE THE VEHICLE TO YOUR HOME DEALERSHIP FOR REPAIR." I HAD TO DRIVE HOME, OVER 600 MILES WITHOUT POWER STEERING AS I HAD NO OTHER OPTIONS. WHEN THE FAILURE OCCURED, MY FUSION HAD ONLY A COUPLE HUNDRED MILES OVER 75,000 MILES. I CAN SAFELY SAY THAT THIS STEERING FAILURE CAUSED A LOT OF UNDUE STRESS OVER THIS VACATION, ALONG WITH A SUBSTANTIAL LEVEL OF DANGER. IT IS ALSO VERY TROUBLING TO KNOW THAT THE SAME MANUFACTURER THAT PRODUCED THE STEERING IN MY VEHICLE, HAS ALSO PRODUCED THE STEERING THAT HAS FAILED IN OTHER FORD VEHICLES, SUCH AS THE NEWER FORD EXPLORERS (2011 YEAR+, I THINK). *TR
Electrical system, Jan 28, 2015
THE BLIND SPOT INFORMATION SYSTEM (BLIS) AND CROSS TRAFFIC ALERT (CTA) HAVE STOP WORKING. THIS A SAFETY SYSTEM. ALTHOUGH IT IS NOT STANDARD EQUIPMENT, I DID NOT ORDER THE CAR WITH THIS. I WOULD NOT BE COMPLAINING IF IT WAS NOT FOR THE OTHER PROBLEMS I HAVE HAD WITH THE VEHICLE. I HAVE FOUND OUT THIS CAN BE VERY EXPENSIVE TO FIX. SOMEWHERE AROUND A THOUSAND DOLLARS FOR PARTS, NOT COUNTING THE SERVICE CHARGE. I READ ONLINE WHERE OTHER OWNERS OF FORD VEHICLES HAVE THE SAME PROBLEM. IT IS ALSO SOMETHING THAT YOU BECOME TO RELY ON. IF FORD IS GOING TO PUT THEM OF THERE VEHICLES, THAN THEY SHOULD BE RELIABLE. *TR
Vehicle speed control, Jan 28, 2015
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ACCELERATED EXCESSIVELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE FLOOR MAT WAS REPLACED BUT THE FAILURE REOCCURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FLOOR MAT. THE CONTACT REFERENCED A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Jan 28, 2015
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Structure, Jan 27, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT AND RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY TO 60 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE FLOOR MAT INTERFERED WITH THE ACCELERATOR PEDAL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 4/6/15*CN UPDATED 4/29/15*CN THE CONSUMER STATED THERE WAS SOMETHING MORE THAN THE FLOOR MAT CAUSING THE VEHICLE'S FAILURE. UPDATED 10/9/15*JS 11/15/2015 *JS
Steering, Jan 27, 2015
STARTED THE CAR IN THE MORNING AND NOTICED THE ADVANCETRAC NOTIFICATION ON AND SOON AS I TURNED THE WHEEL IT WAS EXTREMELY HARD AND TOOK ALL MY STRENGTH. WHEN I WENT TO PULL FORWARD I NEARLY JUMPED THE CURB BECAUSE I WASN'T ABLE TO TURN THE WHEEL FAST ENOUGH. I CAN NO LONGER WORK AS MY REQUIRES ME TO DRIVE ALL DAY. AND DON'T HAVE THE FUNDS $1400-2000 ESTIMATED COST OF FIX. I'VE SEEN NUMEROUS VIDEOS AND COMPLAINTS OF THE SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOMES FATAL. *TR
Steering, Jan 26, 2015
MY SON WAS RUNNING ERRANDS. HE WENT INSIDE A STORE & WHEN HE GOT BACK IN THE CAR THE SERVICE POWER STEERING NOW LIGHT WAS ILLUMINATED AS WELL AS ADVANCE TRAC. HE CALLED HOME & SAID HE TRIED TO BACK UP BUT COULD NOT GET THE STEERING WHEEL TO TURN. WE LEFT THE CAR PARKED & HAD IT TOWED TO A FORD DEALER ON MONDAY A.M. I WENT ON THE INTERNET TO SEE IF I COULD FIND OUT WHAT KIND OF REPAIR MIGHT BE NEEDED & HOW MUCH IT WOULD BE. I WAS SHOCKED TO FIND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD FOR THE EXACT STEERING FAILURE MY FORD FUSION HAD EXPERIENCED. I AM THANKFUL MY SON WAS NOT DRIVING AT THE TIME THE STEERING FAILED. HOWEVER, I AM VERY CONCERNED AT THIS TIME BECAUSE I OWN A 2ND 2010 FORD FUSION WHICH MY OTHER SON DRIVES. I BOUGHT BOTH MY SONS A FORD FUSION AWD BECAUSE I WANTED THEM TO HAVE A SAFE VEHICLE. FORD SHOULD BE ASHAMED FOR NOT INFORMING OWNERS OF THIS POTENTIAL POWER STEERING FAILURE. THEY SHOULD BE MADE TO REPLACE THE FAULTY STEERING BEFORE A SERIOUS OR EVEN FATAL ACCIDENT HAPPENS AS A RESULT OF THEIR NEGLIGENCE. I HAD TO PAY $1750.00 DOLLARS TO HAVE THE POWER STEERING REPLACED & THE ADVANCE TRAC FIXED. THE FORD DEALER KNEW OF THE PROBLEM WITH THE FUSION BUT SAID FORD WOULD NOT PAY FOR THE REPAIR. I HAVE ALWAYS DONE THE REQUIRED PREVENTATIVE MAINTENANCE ON MY CARS & KEEP THEM IN PERFECT CONDITION. I HAD TO PUT THE FULL AMOUNT ON A CHARGE CARD, WHICH NOW I WILL PAY INTEREST ON. I DON'T HAVE THE FINANCIAL ABILITY TO PAY FOR OR EVEN "CHARGE" ANOTHER $1750.00 TO REPLACE THE POWER STEERING ON MY OTHER 2010 FORD FUSION. I AM SCARED TO DEATH SOMETHING WILL HAPPEN WHILE MY OTHER SON CONTINUES TO DRIVE WHAT SEEMS TO BE A "STEERING FAILURE TICKING TIME BOMB" AS HE NEEDS A CAR TO GET TO WORK DAILY. FORD NEEDS TO FIX THIS...QUICKLY! *TR
Air bags, Jan 26, 2015
AIRBAG LIGHT COMES ON. I TOOK VEHICLE TO DEALER AND THEY STATED THE SENSORS IN THE SEATS ARE BAD. AIRBAG WON'T DEPLOY IN AN ACCIDENT WITH ERROR. THEY ARE WANTING TO CHARGE OVER $1000 TO FIX. THIS VEHICLE HAS NOT BE IN AN ACCIDENT AND SHOULD NOT BE HAVING AIRBAG PROBLEMS AT 5 YEARS OLD. I DID HAVE A RECALL ON A 2001 FORD ESCAPE OF 12V353000. I DID HAVE THE SPEED CONTROL STICK CAUSING A HEAD ON COLLISION AT 60 MPH BREAKING MY BACK AND SHOULDER. THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT WOULD CAUSE SEVERE INJURY AND NEEDS TO BE FIXED. *TR
Other or unspecified, Jan 25, 2015
WHILE FILLING THE CAR WITH FUEL, IT WAS NOTICED THE STRONG ODOR OF GASOLINE PRESENT. UPON PARKING AT HOME, IT WAS NOTICED THE PRESENTS OF GASOLINE LEAKING FROM THE FUEL TANK. THIS HAD BEEN REPEATED ALL SUMMER OF 2014. I HAD BEEN ABLE TO DETERMINE THE LEAK WAS COMING FROM THE PASSENGER SIDE, ABOUT 6 INCHES FORWARD OF THE REAR TIRE. IF THE TANK WAS FULL, IN A MATTER OF HOURS THERE WOULD BE A POOL OF GASOLINE AND THE FUMES AROUND THE VEHICLE. THE FUMES ARE PRESENT EVEN OUTSIDE ON THE OPEN AIR. ON JANUARY 20, 2014 I HAD THE FUSION INTO THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED, AUTO PARK FORD, STURGIS, MICHIGAN. THE MAIN REASON WAS FOR THE THROTTLE BODY RECALL. I ASKED THE SERVICE MANAGER TO DROP THE FUEL TANK AND TAKE A LOOK TO SEE WHY IT WAS LEAKING. WE HOPED IT WOULD BE A SEAL, WHICH WOULD NOT BE A BIG DEAL. HOWEVER, THEY FOUND A HOLE IN THE TANK, RUSTED THROUGH 1/4 OF THE WAY DOWN FROM THE TOP OF THE TANK. THE COST OF FIXING THE TANK IS OVER $1700.00, THIS IS BEYOND ACCEPTABLE. I HAVE A 2003 FORD EXPEDITION AND A 2006 CHEVY IMPALA AND DO NOT HAVE FUEL LEAKS. I DO NOT UNDERSTAND WHY A NEWER VEHICLE WOULD HAVE SUCH A DANGEROUS ISSUE. A SIMPLE SPARK COULD IGNITE THE FUMES PRESENT AND KILL MY FAMILY. I DO NOT KNOW WHAT TO DO EXCEPT HOPE THAT FORD LOOKS INTO THIS ISSUE. I HAVE NOT CONTACTED FORD. IF YOU WANT ANY FOLLOW UP CONVERSATION, PLEASE DO NOT HESITATE TO CALL ME. RESPECTFULLY [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Steering, Jan 24, 2015
I WAS DRIVING MY 2010 FORD FUSION WHEN THE POWER STEERING JUST GAVE OUT ON THE ENTRANCE THE HIGHWAY. THERE IS NO EXPLAINED PROBLEM WITH FORD ON WHY THIS IS HAPPENING, BUT FROM WHAT I UNDERSTAND THIS IS AN ON GOING SAFETY INVESTIGATION WITH NHTSA. FORD SHOULD ADDRESS THIS SAFETY ISSUE BEFORE SOMEONE GETS BADLY HURT. *TR
Steering, Jan 24, 2015
POWER STEERING FAILED COMPLETELY WITHOUT WARNING. VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. WITHOUT MY UPPER BODY STRENGTH THEIR WOULD HAVE UNDOUBTEDLY BEEN A CRASH. EVEN WITH MY UPPER BODY STRENGTH, WHICH IS CONSIDERABLE, AN ACCIDENT WAS NARROWLY AVOIDED. *TR
Power train, Jan 23, 2015
I OWN A 2010 FORD FUSION WITH ONLY 31,500 MILES. THE LH HALF AXLE STATED TO HEMORRHAGE TRANSMISSION FLUID. IT WAS ABOUT 3 WEEKS OUT OF WARRANTY. THIS IS A COMMON ISSUE FROM WHAT MY RESEARCH SHOWS. *TR
Steering, Jan 21, 2015
WHILE DRIVING THE VEHICLE THE POWER STEERING WENT OUT DURING A TURN WITH NO WARNING WHAT SO EVER. A LIGHT CAME ON AND THE STEERING HAS BEEN EFFECTED EVER SINCE MAKING IT NEARLY IMPOSSIBLE TO TURN THE VEHICLE SAFELY. *TR
Steering, Jan 20, 2015
JUST MADE IT HOME FROM WORK AND PICKING UP MY SON FROM SCHOOL. I PUT THE CAR IN REVERSE, BEGAN BACKING OUT THE DRIVEWAY, WHEN THE WARNING LIGHT CAME ON AND POWER STEERING WENT OUT SIMULTANEOUSLY. 2010 FUSION UNDER $50K MILES. MY CAR IS AT THE DEALERSHIP NOW. *TR
Visibility, Jan 20, 2015
I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE RIGHT SIDE OF MY CAR, THEY WOULD CERTAINLY HAVE BEEN INJURED. THIS IS NOT NORMAL WEAR-AND-TEAR ON A CAR; THIS IS A DEFECT. IT IS APPARENTLY CONNECTED WITH THE DEFROSTING SYSTEM. FORD ASSUMES NO RESPONSIBILITY. *TR
Seats, Jan 17, 2015
HAD SEVERAL PASSENGERS COMPLAIN THAT THE PASSENGER HEATED SEAT WAS GETTING TOO HOT AND BURNING THEIR REAR END. THEY WOULD HAVE TO TURN IT OFF. THE A COUPLE OF DAYS LATER MY DAUGHTER WENT TO TURN THE HEAT ON HER SEAT AND THE SEAT WOULD NOT TURN ON. THE LIGHT WOULD TURN ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OFF. WE HAVE CHECKED THE FUSES AND MADE SURE THAT THE SEAT IS PROPERLY PLUGGED IN BUT THE PASSENGER SEAT WILL NOT HEAT. AFTER CHECKING THE COMPLAINTS ON THIS PAGE IT APPEARS THAT THIS IS A COMMON PROBLEM AND THAT FORD SHOULD DO A RECALL TO FIX THIS PROBLEM. *TR
Steering, Jan 12, 2015
OUR 16 YEAR OLD DAUGHTER WAS DRIVING IN TOWN ON SATURDAY ON OUR ICY ROADS WHEN SUDDENLY THE POWER STEERING FAILED. AS A RELATIVELY NEW DRIVER SHE HAD NO IDEA WHAT HAPPENED BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR AND GET IT PARKED. FROM THE DESCRIPTION OF THE SENSORS IT APPEARS TO BE A ELECTRIC POWER ASSISTED STEERING (EPAS) FAILURE. IN LOOKING THROUGH THE INTERNET THIS APPEARS TO BE A RELATIVELY COMMON PROBLEM ON THE FORD FUSIONS OF THIS ERA. *TR
Power train, Vehicle speed control, Jan 12, 2015
SINCE THE VEHICLE WAS NEW THE TRANSMISSION SLIPS OR JUMPS INTO GEAR. THE ENGINE ALSO HESITATES WHEN THE GAS PEDAL IS PUSHED AND THEN STARTS TO GO. VISITS TO THREE FORD DEALERSHIPS OVER THE YEARS AND CALLS TO FORD HAVE BEEN USELESS. FORD DEALERS WILL CHARGE FOR REPROGRAMMING OF COMPUTER WHICH DOES NOT FIX THE PROBLEM, THERE IS WHAT FORD CALLS A RECALL BUT THEY WILL ONLY FIX THE PROBLEM IF THE DASH LIGHT COMES ON BECAUSE THEIR OIL CHANGE PEOPLE CAN'T TELL IF THERE IS A PROBLEM UNLESS THE LIGHT COMES ON. FORD HAS GIVEN ME NUMEROUS "WORK TICKETS" BUT THEY ARE UNWILLING TO FIX THE VEHICLE OR DON'T KNOW HOW. I KNOW THIS IS A COMMON PROBLEM WITH FORD VEHICLES AFTER SITTING IN DEALERSHIP WAITING ROOMS WITH OTHERS WHO HAVE THE SAME ISSUES. IF YOU OWN A FORD BE CAREFUL WHEN MERGING ONTO A HIGHWAY BECAUSE YOUR VEHICLE MAY NOT GO WHEN YOU WANT IT TO. *TR
Power train, Jan 10, 2015
THE CAR WHEN I MASH ON THE GAS THE CAR JERKS,AND I GET OF GAS AND THEN GET BACK ON IT WILL GO THEN BUT IT STARTS BACK JERKING,I AM SCARED I AM GOING TO HAVE AN ACCIDENT FROM THAT AND IT IS GETTING WORST. *TR
Steering, Jan 9, 2015
WAS TRAVELING AT ABOUT 50 MPH ON SIDE STREET AND THE POWER STEERING ASSIST LIGHT CAME ON AND LOST ALL POWER STEERING. I AM A BIG MAN AND WAS NOT TO FAR FROM HOME AND WAS ABLE TO MUSCLE IT TO THE DRIVEWAY. IT HAS SAT THERE SINCE. MY WIFE IS SLIGHT IN STATURE AND IF THIS HAD HAPPENED TO HER I HAVE NO DOUBT SHE COULD NOT STEER THE CAR. *TR
Seats, Jan 8, 2015
MY HEATED SEATS ARE SUPER DEFECTIVE. I HAVE ONLY USED MY HEATED SEATS A HANDFUL OF TIMES. EVERY TIME I TURNED IT ON IT WOULD GET SO HOT IT WAS BURNING MY BUTT, LITERALLY. I EVEN PUT A SEAT COVER ON MY SEAT AND FOLDED A BLANKET 4 TIMES (WHICH MADE 8 LAYERS OF MATERIAL) AND IT WAS SO HOT BURNED ME THROUGH ALL OF THE LAYERS. I KEPT SMELLING A BURNING SMELL, LOOKED AND THERE'S IS A BURN MARK THROUGH THE SEAT, BURNT A WHOLE IN MY SEAT COVER, AND STARTED BURNING MY BLANKET. THAT IS EXTREMELY DANGEROUS, COULD CAUSE A SERIOUS BURN AND OR AN ACCIDENT. AND IT DAMAGED THE LEATHER SEAT, SEAT COVERS, AND A BLANKET WHICH IS ALL MONEY OUT OF MY POCKET. I CANT EVEN USE THE HEATED SEATS NOW BECAUSE I WILL GET BURNED. THIS NEEDS TO BE FIXED AND ADDRESSED ASAP. *TR
Structure, Jan 5, 2015
DRIVER'S SIDE, INSIDE DOOR HANDLE BROKE HAD TO ROLL DOWN WINDOW, REACH OUT AND OPEN USING OUTSIDE HANDLE PART THAT BROKE APPEARS TO BE MADE OUT OF PLASTIC COMMON PROBLEM. *TR
Service brakes, Jan 5, 2015
I PARK ON AN INCLINE SO I NORMALLY SET MY PARKING BRAKE FOR SAFETY REASONS. NOVEMBER 2014, TEMPERATURES HAD DIPPED BELOW FREEZING AND I WENT TO RELEASE THE PARKING BRAKE TO GO TO WORK, AND I COULD TELL THAT IT DID NOT RELEASE ALL THE WAY. AS I WAS DRIVING I COULD TELL SOMETHING WAS HOLDING ME BACK BECAUSE THE CAR WOULD NOT ACCELERATE PROPERLY. MADE IT TO THE STOP LIGHT LEAVING MY NEIGHBORHOOD AND THE REAR RIGHT BRAKE SEIZED UP ENTIRELY. IT SOUNDED LIKE I WAS TRYING TO DO A BURNOUT AND IT HAD THE WORST SMELL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND A TOW TRUCK WAS CALLED. AS THEY WERE WORKING ON IT ALL THEY COULD FIND WRONG WAS THAT THE RIGHT REAR BRAKE PAD HAD WORN DOWN TO NOTHING AND WAS GRINDING ON MY ROTOR. CHANGED BRAKE PADS AND THEY SENT ME ON MY WAY AFTER DROPPING ABOUT $400 ON THE REPAIR. NOT EVEN TWO DAYS LATER THE TEMPS DIPPED BELOW FREEZING AND THE PARKING BRAKE STUCK AGAIN. FOR THE NEXT TWO MONTHS I DID NOT USE MY PARKING BRAKE AND HAD INTERMITTENT PROBLEMS ONLY WHEN THE TEMPERATURE HAD DIPPED BELOW FREEZING. AS OF TODAY JANUARY 2015, PARKING BRAKE HAS NOT BEEN USED BUT RIGHT REAR BRAKE HAS SEIZED UP, YET AGAIN, THE PAST TWO DAYS AS THE TEMPERATURE HAS BEEN BELOW FREEZING. I AM TERRIFIED TO DRIVE THIS CAR IN FEAR OF THE BRAKES COMPLETELY FAILING AND CAUSING A COLLISION. I HAVE CHILDREN AND THIS HAS BEEN A SERIOUS PROBLEM. THIS NEEDS TO BE INVESTIGATED. *TR
Steering, Jan 5, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Steering, Dec 30, 2014
WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS