2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Electronic stability control (ESC), Engine, Oct 15, 2013
DRIVING AT HIGHWAY SPEED WHEN VEHICLE DIED, HAVING COMPLETE LOSS OF POWER. WRENCH LIGHT AND CHECK ENGINE LIGHT BOTH CAME ON. THERE WAS NO SHOULDER TO PULL OVER ONTO AND MANY LARGE 18 WHEELERS DRIVING BY. I PULLED OVER IN SOMEONE'S DRIVEWAY, TURNED THE VEHICLE COMPLETELY OFF, INSPECTED UNDER THE HOOD AND AROUND THE VEHICLE WITH NO FINDINGS, AND THEN ATTEMPTED TO RESTART. THE VEHICLE RESTARTED BUT HAD DIFFICULTY TURNING OVER. I CONTINUED TO DRIVE FOR APPROX 5 MORE MILES WHEN THE INCIDENT OCCURRED A SECOND TIME. ON THE SECOND TIME THE VEHICLE HAD LOSS OF POWER BUT THE ENGINE REMAINED RUNNING. THERE WAS NO THROTTLE RESPONSE, FROM DEPRESSING THE GAS PEDAL. ONCE I PULLED OVER ON THE SHOULDER THE ENGINE BEGAN ROCKING THE CAR VIOLENTLY. I IMMEDIATELY TURNED OFF THE VEHICLE AND LET IT REST FOR 5 MINUTES. I RESTARTED THE CAR ONCE AGAIN, THIS TIME WITHOUT DIFFICULTY AND DROVE IT STRAIGHT TO AN AUTO SHOP. THE MECHANIC PERFORMING WORK ON THE CAR STATES THE ERROR CODE WAS P2111 AND WAS THE THROTTLE BODY CAUSING THE PROBLEM. *TR
Power train, Fuel/propulsion system, Oct 15, 2013
MY SIXTEEN YEAR OLD SON WAS DRIVING ON THE HIGHWAY WHEN A "WRENCH" LIGHT CAME ON (IN THE DASH) AND THE CAR LOOSES ALL POWER AND DOES NOT RESPOND TO THE ACCELERATOR. RESTARTING THE CAR AFTER PULLING OVER RESULTS IN NORMAL OPERATION. UPON RESEARCHING THE ISSUE IT TURNS OUT THE THROTTLE PLATE NEEDS TO BE REPLACED. THIS PROBLEM IS NOT THE RESULT OF ABUSE OR DIFFICULT DRIVING CONDITIONS AND IS AN EXTREME SAFETY HAZARD. I AM CONFIDENT IT IS ONLY A MATTER OF TIME BEFORE SERIOUS INJURY RESULTS FROM SUCH LOSS OF CONTROL WITHOUT WARNING OR INDICATION. A SEARCH ON THE INTERNET REVEALS HUNDREDS (OR MORE) OF THE SAME ISSUE ON THE SAME CAR WITHIN THE SAME MILEAGE RANGE - ABOUT 66,000. THIS PROBLEM SHOULD BE SUBJECT TO RECALL. *TR
Power train, Engine, Oct 14, 2013
WHILE EXITING A HIGHWAY AT NEARLY 60MPH MY CARS TRANSMISSION SYSTEM WENT UNRESPONSIVE. THE MOTOR WAS STILL RUNNING, BUT THE CAR WAS COASTING. I PUT ON MY HAZARD LIGHTS. I HAD A SEMI TRUCK NEXT TO AND BEHIND ME. I WAS NEARLY HIT WHILE TRYING TO MOVE TO THE SIDE OF THE ROAD. WHILE STOPPED ON THE SIDE OF THE ROAD THE CAR STARTED LURCHING VIOLENTLY. I SHUT THE CAR OFF AND HAD IT TOWED TO MY FORD DEALER. MY DEALER TOLD ME THE CAR NEEDED A NEW THROTTLE BODY PART WHICH WAS NO LONGER COVERED UNDER WARRANT SINCE MY 3 YEARS WAS UP 3 MONTHS PRIOR. WHEN I LOOKED UP THE ISSUE ONLINE IT APPEARS THIS IS A CONSTANT COMPLAINT AND PROBLEM. WHY ISN'T THIS A RECALLED PART. IT NEARLY KILLED US. I HAVE A 12 YEAR OLD SON AND NO LONGER FEEL SAFE HAVING THIS CAR. WHAT'S WORSE IS THIS PROBLEM WAS KNOWN PRIOR TO MY BEING SOLD THE CAR IN THE FIRST PLACE. I WANTED TO BUY AMERICAN AND HAVE HAD GOOD LUCK WITH FORD IN THE PAST, BUT THEY DECIDED SAVING A FEW BUCKS WAS WORTH MORE THAN MY AND MY CHILD'S SAFETY. HOW IS THIS LEGAL. IF NOTHING ELSE CAR COMPANIES SHOULD BE REQUIRED TO DISCLOSE THIS TYPE OF PROBLEM TO POTENTIAL BUYERS.. *TR
Electrical system, Engine, Oct 14, 2013
CAR STALLED THEN DIED STARTED AGAIN AND DID THE SAME THING IN 200FEET THREE TIMES THEN I HAD IT TOWED. *TR
Vehicle speed control, Fuel/propulsion system, Oct 14, 2013
I WAS SITTING AT A RED LIGHT WITH MY 21 MONTH OLD SON IN THE BACK SEAT. WHEN THE LIGHT TURNED GREEN I PRESSED ON THE ACCELERATOR AND PROCEEDED INTO THE INTERSECTION. THE CAR "STALLED" AND STOPPED MOVING. IT DID NOT DIE BUT I COULD NOT ACCELERATE AND WE WERE LEFT SITTING IN THE MIDDLE OF THE INTERSECTION WITH NO MOVEMENT. THE CAR CONTINUED TO IDLE AND YOU COULD FEEL IT TRYING TO GO BUT IT WOULDN'T AND I WAS LEFT TRYING TO COAST OUT OF THE MIDDLE OF A BUSY HIGHWAY. I EVENTUALLY MANAGED TO COAST TO THROUGH THE INTERSECTION WHERE I PULLED OFF ONTO THE SHOULDER OF THE ROAD. WHEN I WOULD STEP ON THE GAS THE CAR WOULD SLIGHTLY "LURCH" LIKE IT WAS TRYING TO GO BUT IT WASN'T GETTING ANY GAS AND THE RPMS WOULD NOT CLIMB (SO NOT THE TRANSMISSION). INSTEAD THE NEEDLE ON THE RPM WOULD BOUNCE SLIGHTLY UP AND DOWN AS THE CAR TRIED TO MOVE FORWARD. ONCE I PUT THE CAR IN PARK, TURNED IT OFF AND RESTARTED IT, THE CAR PROCEEDED TO OPERATE FINE BUT CONTINUED TO HESITATE WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. *TR
Vehicle speed control, Fuel/propulsion system, Oct 13, 2013
MY WIFE WAS MERGING INTO TRAFFIC ON A MAIN HIGHWAY, WHILE ACCELERATING THE CAR ENTERED "LIMP HOME MODE" AND SHE WAS UNABLE TO ACCELERATE. SHE MANAGED TO PULL OFF ONTO THE SHOULDER AND RESTART THE VEHICLE WHICH RESET THE PROBLEM. THIS WAS A COUPLE OF WEEKS AGO, TODAY DURING NORMAL DRIVING THE PROBLEM RECURRED AND SHE WAS LEFT WAITING ON THE SIDE OF THE ROAD, WE WERE AGAIN ABLE TO RESET THE PROBLEM AND GET THE CAR HOME. THE DRIVE WAS LESS THAN 10 MILES AND THE PROBLEM RECURRED ONCE. SINCE THEN WHILE TRYING TO DIAGNOSE THE PROBLEM I HAVE DRIVEN THE CAR LESS THAN 20 MILES AND THE PROBLEM HAS RECURRED NUMEROUS TIMES. THIS CAR DOSE NOT HAVE BAD WEATHER FLOOR MATS. *TR
Electronic stability control (ESC), Service brakes, Oct 13, 2013
THE CAR WAS INSPECTED BY THE DEALER AT 40,000 MILES AND BRAKING SYSTEM WAS RATED GREEN ("THE PADS ARE OKAY"). WHEN THE CAR WAS NEXT SERVICED AT 47,387 MILES (WITHIN THE REGULAR SERVICE INTERVAL) THE LEFT REAR BRAKE CALIPER HAD FROZEN, CAUSING THE PAD TO BE WORN TO BARE METAL. I AM WORRIED BECAUSE BRAKES ARE A MAJOR SAFETY COMPONENT, THE DRAG MAY HAVE DAMAGED THE WHEEL BEARING, AND I HAVE READ (FORDFUSIONFORUM.COM) OF MANY INSTANCES EXACTLY LIKE MY OWN THAT HAVE LED TO RECURRING PROBLEMS OF REAR BRAKE FAILURE. *TR
Engine, Oct 11, 2013
I WAS DRIVING MY 2010 FORD FUSION ON AN ELEVATED PORTION OF AN INTERSTATE HIGHWAY WHICH DOES NOT HAVE ANY SHOULDERS. AS I WAS PASSING A TRUCK, I SUDDENLY LOST POWER. I MOVED OVER TO THE DRIVING LANE RIGHT IN FRONT OF THE TRUCK. FORTUNATELY THE DRIVER WAS ALERT. MY CAR QUICKLY LOST POWER. I COASTED TO A SPOT WERE AN ON-RAMP MERGES ONTO THE HIGHWAY. THIS SPOT WAS MARGINALLY SAFE WITH CARS SPEEDING BY ME ON BOTH SIDES. CITY POLICE CAME WITHIN 5 MINUTES AND PROTECTED ME WITH THEIR FLASHING LIGHTS AND IN 10 MORE MINUTES I WAS TOWED TO MY MECHANIC. THEY FOUND THAT THE THROTTLE BODY WAS FROZEN OPEN AT THE TIME OF THE INCIDENT. THIS COST $433 TO REPLACE. THIS INCIDENT COULD HAVE ENDED VERY BADLY. I WAS TRULY TERRIFIED. FORD NEEDS TO RECALL THE 2010 FORD FUSION BEFORE SOMEONE IS KILLED. *TR
Vehicle speed control, Oct 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE CONTACT SHUT OFF AND RESTART THE ENGINE, AS THE VEHICLE RESUMED NORMALLY. THE FAILURE WAS ALSO EXPERIENCED LATER WHILE DRIVING 30 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.
Vehicle speed control, Oct 11, 2013
DRIVE DOWN THE ROAD AND CAR STARTS TO JERK THEN DIES. I WAIT A MINUTE OR SO THE START UP AGAIN AND GO A MILE OR SO AND IT DOES IT AGAIN, THIS HAPPEN ALL THE WAY TO THE FORD DEALERSHIP. THEY ARE TELLING IT THE THROTTLE BODY AND IT HAPPENING TO A LOT OF THE FORD FUSION. *TR
Power train, Vehicle speed control, Engine, Oct 10, 2013
ON MY WAY HOME FROM WORK WHILE GOING 65 MPH ON I-65 WHILE IN THE FAR LEFT LANE, CAR DECELERATED TO 30MPH AND BEGAN SHAKING. HAD TO PULL OVER AND AVOID BEING HIT BY 4 SEMIS AND 5 CARS, THANKFULLY MANAGED TO GET IN MEDIAN, JUST IN TIME. CAR HAD TO BE RESTARTED WHICH IT DID FINE, BUT LATER HAPPENED AGAIN. CALLED DEALERSHIP AND THEY SAID TO BRING IT IN THAT IT IS A KNOWN FAILURE WITH A DIAGNOSIS OF THROTTLE BODY FAILURE!! PLEASE DO SOMETHING ABOUT THIS!!!!!!!!!!!!!!!!!!!!!! *TR
Service brakes, Oct 10, 2013, crash
I WAS ATTEMPTING TO STOP IN NORMAL, FLOWING TRAFFIC WHEN MY CAR PEDAL WENT STRAIGHT TO THE FLOOR. IT RESULTED IN MY CAR CRASHING INTO ANOTHER CAR THAT WA--AT LEAST--THE LENGTH OF THREE CARS IN FRONT OF ME. THERE WAS NO RESISTANCE AT ALL WHEN I APPLIED THE BRAKES (WHILE THE CAR WAS IN A STOPPED POSITION). THE OFFICER ON THE SCENE SAID THAT HE TRIED IT AND THEY WERE FINE; HOWEVER, THE ONLY THING KEEPING THE CAR FROM ROLLING OFF THE TOW TRUCK AND INTO ANOTHER CAR WAS THE HAND BRAKE. I WANT. *TR
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Oct 10, 2013
UPON ATTEMPTED ACCELERATION FROM 43 MPH THE CAR MADE A LOUD "POPPING" NOISE. THE CAR IMMEDIATELY SLOWED AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CAR ALSO BEGAN SHAKING AND JERKING. THE LONGER THE CAR REMAINED ON THE MORE VIOLENT THE SHAKING BECAME. THE SECOND INCIDENT OCCURRED DURING ACCELERATION ONTO A HIGHWAY. CAR AGAIN SLOWED AND WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND STARTED SHAKING AND JERKING AGAIN. BOTH TIMES I NEARLY AVOIDED DRIVING INTO ONCOMING TRAFFIC OF 55+ MPH. *TR
Vehicle speed control, Oct 10, 2013
DRIVING ALONG IN TRAFFIC ABOUT 40MPH CAR JUST SHUT OFF. PULLED OFF ROAD TURNED KEY OFF AND RESTARTED CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR TO MY MECHANIC THEY TRIED TO CHECK PROBLEM BUT IT DID NOT STALL FOR THEM. THEY DID NOT WANT TO REPLACE THROTTLE IF THEY WERE NOT CERTAIN THAT WAS THE PROBLEM AND SAID IF IT HAPPENS AGAIN TO GO BACK AT THAT TIME. ABOUT A MONTH WENT BY WITHOUT A PROBLEM. WHEN IT HAPPENED AGAIN I TOOK IT IN TO THE FORD DEALER THEY SAID THEY JUST GOT A NEW PROGRAM TO TEST FOR SPECIFICALLY THROTTLE TROUBLE. MY CAR FAILED THE TEST AND THEY REPLACED THE THROTTLE KIT- COSTING ME $392.20. NOT ONLY WAS IT VERY DANGEROUS TO DRIVE THE CAR NOT KNOWING WHEN IT WOULD JUST STOP RUNNING BUT IT WAS EXPENSIVE TO REPLACE. HOPE THIS HELPS WITH YOUR INVESTIGATION AND WILL GET A RECALL SO I CAN AT LEAST RECOUP MY EXPENSES. THE FEAR OF BEING REAR ENDED WAS FRIGHTENING WHEN DRIVING IN ANY TRAFFIC SITUATION. *TR
Power train, Oct 10, 2013
MY 2010 FORD FUSION SHOWED AN ORANGE/YELLOW WRENCH AND THE CAR BEGAN TO SHAKE VIOLENTLY ON INTERSTATE 75 NORTH. I WAS TRAVELING AT 70MPH WHEN THIS HAPPENED, AND THE CAR COMPLETELY SHUT OFF. AFTER AVOIDING COLLISIONS I HAD IT TOWED AND REPAIRED AT FORD. I HAVE CONTACTED FORD TO BE REIMBURSED, AS MANY OTHERS HAVE BEEN. HOWEVER, I WAS TOLD THAT SINCE I HAD ONLY OWNED/REGISTERED ONE VEHICLE WITH FORD, THAT I WAS NOT CONSIDERED A LOYAL CUSTOMER, SO THEY COULD NOT REIMBURSE ME. *TR
Vehicle speed control, Oct 9, 2013
MY WIFE WAS LEAVING A LOCATION IN SIMPSONVILLE SC AND WAS DRIVING ON A TWO LANE ROAD WHEN SHE FELT A VIBRATION IN THE ACCELERATOR PEDAL AND REALIZED THE ENGINE HAD LOST POWER. SHE STARTED LOOKING FOR A PULL OFF SINCE A LARGE TRUCK WAS BEHIND HER AND DID FIND ONE ACROSS THE ROAD. SHE SAT ON THE SIDE OF THE ROAD FOR ABOUT 3 - 4 MINUTES AND RESTARTED THE CAR AND DROVE HOME. THIS IS FIRST TIME THIS HAD HAPPENED AND SHE WAS LUCKY SHE WAS NOT ON THE INTERSTATE AT A HIGH SPEED. *TR
Power train, Electrical system, Oct 8, 2013
1ST INCIDENT: I WAS DRIVING DOWN THE FREEWAY AT 65MPH. MY RPM DROPPED FOR NO REASON. IT FELT LIKE I LOST POWER BUT THE CAR KEPT MOVING. I TOOK THE NEXT EXIT AND WHILE SITTING AT AN INTERSECTION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAITED ABOUT 5 MINUTES AND TURNED THE KEY...THE CAR STARTED RIGHT UP. 2ND: I WAS DRIVING 40 MPH AND NOTICED THE RPM DROP. WHEN I STOPPED AT A STOP LIGHT THE WRENCH LIGHT CAME ON AND THE CAR LOST POWER. 3RD INCIDENT: TONIGHT, AS I WAS DRIVING 35 MPH DOWN A WINDING ROAD, THE WRENCH LIGHT CAME ON THE CAR LOST POWER AND SLOWED TO A ROLL. I PRESSED THE GAS PEDAL BUT IT DIDN'T WORK BUT THE CAR KEPT CRAWLING WITH A JERKY MOTION. CARS WERE COMING AROUND THE CORNER SO FAST. I TURNED ON MY FLASHERS, PUT THE CAR IN PARK, TURNED THE KEY OFF AND RESTARTED THE CAR. I HAVE HAD THE CAR CHECKED OUT BY 2 FORD DEALERS THEY SAY THEY DON'T KNOW WHAT THE PROBLEM COULD BE. THEY COULD NOT DETECT ANY CODES FROM THE CAR COMPUTER. THEY RULED OUT THE BATTERY AND THE ALTERNATOR. I AM TAKING IT IN AGAIN TOMORROW TO A DIFFERENT FORD DEALER. I TOOK A PICTURE OF THE DASH SHOWING THE WRENCH LIGHT AND I WILL SHOW THEM THE POSTS ON THIS SITE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 8, 2013
WE WERE DRIVING DOWN A BUSY ROAD WHEN WE SUDDENLY LOST ACCELERATION AND COULD NOT MOVE TO SAFETY. THE WRENCH LIGHT CAME ON AND WE HAD TO GET TOWED. WE LATER FOUND OUT THAT IT WAS THE THROTTLE BODY, WHICH WAS A COMMON, KNOWN PROBLEM WITH THIS PARTICULAR MODEL. *TR
Vehicle speed control, Engine, Oct 8, 2013
MY 2010 FORD FUSION LURCHED FORWARD AND THEN STALLED WHILE ON THE HIGHWAY DRIVING WITH THE CRUISE CONTROL ON. THE SERVICE ENGINE LIGHT AND A WRENCH APPEARED ON THE DASH. I WAS LOSING SPEED AND HAD TO GET TO THE SIDE OF THE HIGHWAY CAUSING THE SEMI AND OTHER VEHICLES BEHIND ME TO SLAM ON THEIR BRAKES... THE SEMI NARROWLY MISSED ME. ONCE TO THE SIDE OF THE HIGHWAY I TURNED MY CAR OFF WAITED A SECOND AND RESTARTED IT. IT RAN FINE FOR ABOUT 5 MILES AND IT DID IT AGAIN. IT DID THIS A TOTAL OF 4 TIMES ON THE WAY TO WORK AND 5 ON THE WAY HOME. I TOOK THE CAR IN TO A SERVICE CENTER AND THE CODE THEY GOT WAS "P2111 THROTTLE ACTUATOR STUCK OPEN". I LOOKED ONLINE AND FOUND THAT 2011 AND 12 FUSIONS HAD BEEN RECALLED FOR THIS PROBLEM BUT NOT THE 2010 BUT SEE THAT MANY 2010 OWNERS HAVE HAD THIS SAME ISSUE AS I HAVE HAD. WHY ARE 2010 FUSIONS NOT BEING RECALLED FOR A BAD THROTTLE BODY? IT IS A VERY SCARY AND SERIOUS PROBLEM AND ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR EVEN KILLED. I WAS LUCKY. *TR
Vehicle speed control, Oct 8, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER, RESTARTED THE ENGINE AND RESUMED NORMAL FUNCTION. THE ENGINE AND THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000 THE FAILURE MILEAGE WAS 65,820.
Steering, Electronic stability control (ESC), Oct 8, 2013
WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD I GOT A WARNING CHIME WITH A MESSAGE: POWER STEERING FAILURE - SERVICE ADVANCETRAK. THE CAR BECOMES VERY DIFFICULT TO STEER!!! TRIED TO SHUT DOWN AND RESTART CAR. WILL NOT RESET. THIS HAPPENED ABOUT A YEAR AGO. FORD DEALER FOUND NOTHING WRONG, JUST CLEARED THE CODE AND IT WORKED AS NORMAL. VERY DANGEROUS ISSUE!! I HAVE BEEN LETTING MY DAUGHTER, WHO IS A NEW DRIVER, USE THIS CAR. I AM NOW RETHINKING IT, MIGHT HAVE TO SELL THE CAR AND BUY A SAFER CAR FOR HER. *TR
Vehicle speed control, Fuel/propulsion system, Oct 7, 2013
SPONTANEOUS THROTTLE BODY FAILURE MULTIPLE TIMES OVER THE COURSE OF ONE WEEK. ON THE HIGHWAY, IN A PARKING LOT AND DRIVING DOWN A NORMAL STREET. CAR STALLED AND LURCHED FORWARD REPEATEDLY. HAD TO QUICKLY PULL OVER WHILE COASTING WITH NO ABILITY TO ACCELERATE, THEN TURN THE CAR OFF, THEN TURN IT BACK ON TO CONTINUE DRIVING. VERY DANGEROUS. FORD DEALERSHIP REPLACED THROTTLE BODY TODAY AT COST OF $100 OUT OF MY POCKET. I DRIVE A 2010 FORD FUSION. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Engine, Oct 7, 2013
I WAS APPROXIMATELY 2 MILES FROM MY STARTING POINT TRAVELING AT A SPEED OF 55 MPH. SUDDENLY, THE 2010 FORD FUSION LURCHED WHILE SHIFTING INTO OVERDRIVE. WHEN IT LURCHED ALL ABILITY TO ACCELERATE WAS LOST. WITH CARS ON EACH SIDE, I HAD NO ABILITY TO ACCELERATE; I LOST SPEED QUICKLY AND WORKED MY WAY TO THE SIDE OF THE ROAD (VERY DANGEROUS SITUATION). I IMMEDIATELY NOTICED THE 'WRENCH SYMBOL WARNING LIGHT ON THE DASHBOARD, BUT DID NOT KNOW WHAT THAT WARNING SIGNIFIED. DURING THE LOSS OF ACCELERATION, THE CAR DID NOT LOSE POWER STEERING AND IT REMAINED RUNNING, BUT THE ENGINE WAS SPUTTERING AND NOT IDLING AT A STEADY PACE. WHEN I GOT TO THE SIDE OF THE ROAD, I PUT THE CAR IN PARK AND TRIED TO 'REV' UP THE ENGINE, BUT I HAD ABSOLUTELY NO CONTROL OF THE THROTTLE. THE WRENCH LIGHT WAS STILL ON. I THEN TURNED OFF THE IGNITION AND WAITED ABOUT 1 MINUTE THEN RESTARTED. THE CAR AGAIN HAD NO ACCELERATION ABILITY AND SPUTTERED WHICH SOUNDED VERY MUCH LIKE A COUGH. I TURNED THE CAR OFF AGAIN AND CALLED FOR ASSISTANCE. APPROXIMATELY 5 MINUTES LATER, WHEN ASSISTANCE ARRIVED, I STARTED THE CAR AGAIN. AT THIS TIME, THE WRENCH WARNING LIGHT WAS OFF AND THE CAR APPEARED TO IDLE NORMALLY. UPON RESEARCH, I FOUND THAT THE WRENCH SYMBOL MEANS: THROTTLE CONTROL/TRANSMISSION PROBLEM. THE DRIVER OF THE CAR SHOULD CONTACT THE AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE. *TR
Vehicle speed control, Fuel/propulsion system, Oct 5, 2013
TRAVELING ON THE PA TURNPIKE THE ENGINE JUST STALLED. WE HAD TO NEGOTIATED TO THE SIDE OF THE ROAD WITH NO ABILITY TO NEGOTIATE AROUND TRAFFIC. NOTIFIED FORD AND SANDS RED HILL FORD AND THEY SAID THERE WAS NOTHING WRONG. IT HAPPENED AGAIN TRAVELING AROUND 45MPH. I SAW COMPLAINTS ONLINE (WEB) AND PAID SANDS TO HAVE THEM REPLACE THE THROTTLE BODY. AFTER REPLACEMENT THE PROBLEM WAS FIXED. THE COST WAS 385.51. *TR
Vehicle speed control, Engine, Oct 5, 2013
I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THE CAR BEHIND ME WHICH HAD SEEN ME START TO GO ASSUMED I WAS GOING TO KEEP ACCELERATING AND HAD TO BRAKE HARD TO AVOID RUNNING INTO THE BACK OF ME. I SAT IN THE LEFT LANE UNTIL THE RIGHT CLEARED SO I COULD LITERALLY ROLL IT ONTO THE SHOULDER TO AVOID GETTING REAR ENDED BY TRAFFIC. I SHUT THE CAR OFF AND RE-STARTED IT. IT SEEMED TO WORK FINE AFTER THAT. THE NEXT DAY, IT DID IT AGAIN TO MY WIFE. SHE WAS STARTING TO ACCELERATE, THE WRENCH LIGHT CAME ON AND NO POWER, GAS PEDAL WAS INOPERATIVE AND IT WAS RUNNING ROUGH. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. THIS PART SHOULD NOT FAIL SO EASILY AND IT NEARLY CAUSED MY CAR TO GET REAR ENDED. I DID A LITTLE RESEARCH WHILE AT THE DEALERSHIP BECAUSE I FELT THAT THIS PART FAILING SO EARLY AND WITH SO LITTLE MILEAGE (WHICH MOST IS EASY HIGHWAY) WAS ODD. I COME TO FIND OUT THAT THIS IS NOT AN ISOLATED INCIDENT AND IT SEEMS MORE AND MORE ARE FAILING. FORD EVEN ACKNOWLEDGED THEY HAD MADE SOME DEFECTIVE ONES. THIS PART SHOULD BE RECALLED. *TR