2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Vehicle speed control, Engine, Sep 30, 2013
MY CAR STALLED ON A BUSY HIGHWAY (21 N). LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST OFF TO THE SIDE. I TURNED MY CAR OFF AND THEN BACK ON AND IT WAS FINE. IT HAPPENED TWO MORE TIMES; ONE WHILE GOING TO WORK AND YESTERDAY WHEN DROPPING MY ELDERLY MOTHER OFF AT HER HOME. I WAS AFRAID TO DRIVE THE HIGHWAY TO WORK AS THERE IS A LOT OF CONSTRUCTION AND NOWHERE TO TURN OFF THE ROAD SHOULD IT HAPPEN AGAIN. I AM NOW SITTING AT THE FORD SHOP AND THEY TELL ME IT IS THE THROTTLE BODY AND WILL COST $560 TO FIX. THIS CAR IS BARELY THREE YEARS OLD AND I AM A LITTLE DISAPPOINTED TO FIND THAT THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS PARTICULAR PART WITHOUT A RESOLUTION. I NO LONGER FEEL SAFE DRIVING IN MY CAR. *TR
Vehicle speed control, Engine, Sep 30, 2013
DRIVING AT A CONSTANT SPEED OF 45MPH WHEN MY CAR IDLES OUT, LOSE CONTROL OF GAS PEDAL FUNCTION (ACCELERATION) WHILE MAKING A RIGHT TURN ON A RED LIGHT. (ONCOMING TRAFFIC COMING FROM THE LEFT DRIVER-SIDE. WRENCH ICON COMES ON MY INSTRUMENT PANEL. CARE BEGINS TO STUTTER AND SHAKE,I STILL CAN NOT USE MY GAS PEDAL. I TURN THE CAR OFF AND BACK ON IN THE MIDDLE OF THE ROAD (THINGS RESET AND ARE FINE). THERE IS A DEFECTIVE THROTTLE BODY PART THAT NUMEROUS OTHER FORD FUSIONS ARE HAVING, YET NO RECALL HAS BEEN MADE? MY CAR HAS VERY LOW MILES FOR IT'S YEAR AND SHOULD NOT BE EXPERIENCING THIS ISSUE. I COULD HAVE BEEN SERIOUSLY INJURED. *TR
Vehicle speed control, Sep 30, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,700.
Vehicle speed control, Engine, Sep 28, 2013
VEHICLE STALLED AND CHECK ENGINE LIGHT CAME ON. DEALER IDENTIFIED PROBLEM AS FAULTY THROTTLE BODY, AND REPLACED IT. IT WAS NOT COVERED BY POWERTRAIN WARRANTY. *TR
Vehicle speed control, Fuel/propulsion system, Sep 27, 2013
I PURCHASED MY FORD FUSION AT A DEALERSHIP THREE DAYS AGO. YESTERDAY I WAS DRIVING MY CAR HOME FROM WORK AND SUDDENLY I LOST THE ABILITY TO ACCELERATE, AND AN ORANGE WRENCH POPPED UP ON MY DASHBOARD. MY CAR STARTED TO SPUTTER SO I HAD TO COAST TO THE SIDE OF THE ROAD AND SHUT DOWN. WHEN I WENT TO START IT BACK UP AT SPUTTERED BUT STARTED AGAIN. THIS HAPPENED ONE MORE TIME ON MY TRIP HOME. BOTH TIMES I WAS NEARLY REAR-ENDED. UPON RESEARCHING THIS ISSUE I'VE NOTICED THAT THIS IS A RECURRING PROBLEM. WHAT I HAVE NOT COME TO UNDERSTAND IS WHY YOU HAVE NOT RECALL WHATEVER PART IS CAUSING THIS. TO SAY I'M DISAPPOINTED IS AN UNDERSTATEMENT. THIS IS EXTREMELY DANGEROUS AND I REALLY HOPE THAT IT DOESN'T TAKE SOMEBODY GETTING KILLED FOR THIS PART TO BE RECALLED. *TR
Vehicle speed control, Sep 27, 2013, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE THAT WAS FOLLOWING THE CONTACT'S VEHICLE TO ABRUPTLY TURN TO AVOID CRASHING INTO THE CONTACT HOWEVER, THE SECOND VEHICLE BECAME INVOLVED IN A CRASH AS A RESULT. THE CONTACT'S VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY ACTUATOR CONTROL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ONE YEAR LATER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 60,000, AND THE CURRENT MILEAGE WAS 75,500.
Power train, Sep 27, 2013
TRAVELING ON A LOCAL INTERSTATE AT 70MPH IN TRAFFIC, THE CAR SUDDENLY LOST POWER, THE ENGINE WENT TO IDLE AND WOULD NOT ACCELERATE OR MAINTAIN SPEED. THE ENGINE WAS STILL RUNNING. AS I WAS RAPIDLY LOSING SPEED, I HAD TO GET TO THE RIGHT SHOULD TO PULL THE CAR SAFELY OUT OF TRAFFIC. THE EXACT SAME LOSS OF ENGINE POWER OCCURRED LESS THAN 24 HOURS EARLIER WHILE WAITING TO TURN IN THE MIDDLE OF AN INTERSECTION. THESE ARE THE FIRST 2 INCIDENTS, BUT OCCURRED VERY CLOSE TOGETHER. *TR
Fuel system, Gasoline, Vehicle speed control, Sep 27, 2013
THE RPMS ON THE CAR SURGED AND THEN THAT CAR SHUT OFF, AND WOULD ONLY STAY RUNNING FOR 15 SECONDS AFTERWARD. THE AUTOSHOP IS HAVE TO REPLACE THE THROTTLE BODY. *TR
Electrical system, Engine, Sep 27, 2013
THE CAR STALLED IN THE MIDDLE OF AIRPORT TRAFFIC. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT. IT OCCURRED AGAIN ON THE FL TURNPIKE TRAVELING AT 75 MPH. WE NO LONGER DRIVE ON THE HIGHWAYS AND IT HAS HAPPENED 3 MORE TIMES. RESEARCH SAYS IT IS THE THROTTLE POSITION SENSOR, AND THE ONLY FIX IS TO REPLACE THE THROTTLE BODY. *TR
Fuel system, Gasoline, Sep 27, 2013
DRIVING ON ROADWAY MAKING A TURN WHEN CAR BEGAN TO BUCK & STALL OUT. CAR WOULD NOT GO OVER 1000 RPM. GAS PEDAL WOULD NOT RESPOND. CAR WOULD NOT GO OVER 5MPH. MADE IT TO A PARKING LOT. CALLED A TOW TRUCK & HAD THE CAR TOWED TO DEALERSHIP. THEY CALLED & LET ME KNOW THAT THE THROTTLE BODY WAS DEFECTIVE & HAD TO BE REPLACED. CAR JUST HAS 66,000 MILES LUCKILY WE WEREN'T ON THE HIGHWAY WHEN THIS OCCURRED COULD HAVE HAD AN ACCIDENT. *TR
Vehicle speed control, Engine, Sep 27, 2013
I WAS DRIVING AT 70 MPH ON THE HIGHWAY WHEN ALL OF A SUDDEN MY VEHICLE ESSENTIALLY STALLED. THE ENGINE STILL APPEARED TO BE RUNNING (MINIMAL RPMS), BUT I COULDN'T ACCELERATE, SO THE SLOWDOWN TO A CRAWL WAS RATHER DRAMATIC. I WAS ABSOLUTELY LUCKY I WAS NOT INJURED AS I WAS NEARLY CLIPPED BY AN 18-WHEELER AS I ATTEMPTED TO PULL TO THE SIDE OF THE HIGHWAY. THE WRENCH-SHAPED LIGHT CAME ON, WHICH I HAD NEVER SEEN BEFORE. I HAD MY VEHICLE TOWED, BUT WHILE WAITING ON THE SIDE OF THE HIGHWAY MY BATTERY SHORTED OUT. THE NEAREST FORD DEALERSHIP (WILLIS FORD OF SMYRNA, DELAWARE) WAS NOT ABLE TO GET ANY "CODES" FROM THE TEST THEY RUN. SO ALL THEY ENDED UP DOING WAS REPLACING MY BATTERY. I PICKED MY CAR UP THE FOLLOWING AFTERNOON AND IT SEEMED FINE. HOWEVER, THE NEXT MORNING (THE FIRST INCIDENT HAPPENED ON THE 4TH, THE SECOND ON THE 6TH), THE SAME THING HAPPENED. ALBEIT I WAS ONLY DRIVING ABOUT 50MPH. ONCE AGAIN, THE WRENCH LIGHT CAME ON. THE FORD DEALERSHIP IN DOVER, DELAWARE (WINNER FORD) ALSO COULD NOT GET THE CODE. BUT AFTER MY RESEARCH AND EXPLANATIONS, THEY WERE IN ROUGHLY 80% AGREEMENT THAT IT WAS THE THROTTLE BODY, SO WITH MY PERMISSION THEY REPLACED IT. THAT WAS ON THE 11TH OR 12TH. THEY HAD KEPT IT FOR A COUPLE OF DAYS AND DROVE IT THEMSELVES TO TRY AND GET THE SITUATION TO REPLICATE, WHICH THEY COULDN'T DO. SINCE IT HAS BEEN REPLACED, IT HAS NOT HAPPENED. I DON'T KNOW WHAT TO EXPECT OF THIS PROCESS, BUT KNOWING THAT THERE'S AN INVESTIGATION MAKES ME FEEL A LITTLE LESS CRAZY. *TR
Power train, Sep 26, 2013
I WAS ON THE HIGHWAY GOING ABOUT 60MPH WHEN MY CAR(2010 FORD FUSION) WOULD NOT ACCELERATE AT ALL AND IMMEDIATELY CUT-OFF.,I HAPPEN TO BE IN THE SLOW LANE OF THE HIGHWAY I TRIED STARTING IT BACKUP AND IT DID ENOUGH TO COAX IT TO THE SHOULDER, BUT WHEN I TRIED TO GIVE IT SOME GAS IT CUT OFF AND WOULD NOT START. I HAD IT TOWED AND DISCOVERED THE THROTTLE BODY UNIT WENT OUT AND NEEDED REPLACING. ALL OF THIS HAPPEN WITH NO WARNING NO NOISE,NO LIGHTS COMING ON,NOTHING, THE CAR JUST CUT OFF. IT WAS VERY SCARY BEING ON THE HIGHWAY AND YOUR CAR TURNING OFF WITH NO WARNING, AND UNEXPECTED OUT OF POCKET EXPENSE BECAUSE MY CAR WAS OUT OF WARRANTY (39,571 MILES). TO DISCOVER THIS IS A PROBLEM FOR MANY FORD OWNERS AN FORD WON'T DO A RECALL IS VERY FRUSTRATING, AND I'M STILL AFRAID TO DRIVE ON THE HIGHWAY IN MY CAR EVEN THOUGH IT HAS BEEN REPAIRED, A TERRIFYING EVENT IN MY LIFE. *JS
Power train, Sep 26, 2013
I WAS TRYING TO ENTER I-77 FROM THE ENTRANCE RAMP WHEN THE VEHICLE LOST POWER AND A WRENCH APPEARED ON MY DASH LIGHTS. I PULLED TO THE SIDE OF THE RAMP AND TURNED THE ENGINE OFF. IN A FEW MINUTES I RESTARTED THE ENGINE AND IT RAN FINE. I DID SOME RESEARCH AND DISCOVERED THAT FORD HAS A SEVERE PROBLEM WITH THE THROTTLE BODIES ON THIS ENGINE (I-4). THIS IS A DANGEROUS SITUATION, IF I HAD BEEN ON THE BUSY INTERSTATE I WOULD PROBABLY HAVE BEEN RUN OVER. I CONTACTED THE LOCAL FORD DEALER AND THEY SAID THAT THE THROTTLE BODY WAS PROBABLY THE PROBLEM AND IT WASN'T COVERED UNDER WARRANTY. THEY QUOTED ME A PRICE BETWEEN $500.00 AND $700.00 TO REPLACE IT. I PURCHASED THE PART MYSELF FOR UNDER $200.00 AND REPLACED IT MYSELF IN ABOUT 15 MINUTES. FORD NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE GETS KILLED. *JS
Power train, Sep 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,300.
Power train, Sep 26, 2013
MY DAUGHTER WAS DRIVING HOME FROM WORK IN TRAFFIC IN THE USED VEHICLE WE BOUGHT HER 3 DAYS AGO. THE VEHICLE BEGAN TO SPUTTER THEN LOST POWER ,YELLOW WRENCH LIGHT CAME ON, PRESSING GAS PEDAL DID NOTHING SHE WAS ALMOST REAR ENDED. PULLED OVER TO SIDE OF ROAD TURNED OFF CAR AND TURNED IT BACK ON WRENCH LIGHT WAS GONE CAR STARTED UP. DROVE A FEW MORE MILES SAME THING HAPPENED SHE HAD TO PULL OVER AGAIN TURN IT OFF AND RESTART. I LOOKED UP THE PROBLEM ONLINE AND FOUND MANY, MANY POSTS ON THIS ISSUE. IT IS A THROTTLE BODY ISSUE. FORD NEEDS TO DO A RECALL! *JS
Wheels, Sep 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A BRAKE INSPECTION, SHE WAS ADVISED THAT THE WHEELS LUG NUTS WERE CORRODED. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V574000 (WHEELS). THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 59,880.
Power train, Sep 25, 2013
THROTTLE BODY WENT OUT ON CAR. CAR ALL OF THE SUDDEN JUST STOPPED ACCELERATING AND WOULD ACCELERATE ANY MORE. THE "WRENCH" LIGHT CAME ON. 2010 AWD FORD FUSION SEL *JS
Fuel/propulsion system, Sep 24, 2013
TRAVELING ON I-95 AT HIGHWAY SPEED IN THE LEFT-MOST LANE, THE RPM DROPPED OFF DRAMATICALLY AND HOVERED AROUND 1,000 RPM. THE CAR DID NOT RESPOND TO MY PRESSING THE GAS PEDAL. THE CAR NEVER STOPPED RUNNING COMPLETELY BUT WOULD NOT RUN PAST 1500 RPM (APPX.). I PULLED OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF, PUT IT IN PARK, AND RESTARTED THE VEHICLE. IT STARTED FINE, RAN FOR APPX. 2 MILES, AND DID THE SAME THING AGAIN ON 2-3 MORE OCCASIONS. ON ONE OCCASION, IT DIDN'T MAKE IT MORE THAN 20 YARDS. I WENT TO THE NEAREST FORD DEALER (LESS THAN APPX. 5 MILES FROM WHERE THE PROBLEM FIRST BEGAN) AND WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED AFTER A DIAGNOSTIC TEST WAS PERFORMED. I WAS NOT INFORMED OF THE ONGOING INVESTIGATION OR FORD'S KNOWLEDGE OF THE PROBLEM WHEN I ASKED WHY THE THROTTLE BODY NEEDED TO BE REPLACED. GIVEN THE AGE OF THE CAR AND THE FACT THAT I HAD LITTLE CHOICE BUT TO AGREE TO THE REPAIR,I ASKED TO KEEP THE OLD THROTTLE BODY AND HAVE IT IN MY POSSESSION. I WAS FIRST ADVISED THAT THERE WOULD BE A CORE CHARGE TO KEEP THE THROTTLE BODY BUT WAS LATER TOLD THERE WAS NO CORE CHARGE AND WAS NOT ULTIMATELY REQUIRED TO PAY A CORE CHARGE. WHILE WAITING FOR THE REPAIR, I USED THE INTERNET TO RESEARCH THE MATTER AND FOUND SEVERAL ARTICLES REGARDING MORE THAN 700,000 FORDS INCLUDING MY MAKE AND MODEL. AFTER THE REPAIR WAS PERFORMED, I RAISED THE ISSUE WITH SOMEONE IN THE SERVICE DEPARTMENT BEFORE I PAID FOR THE REPAIR. I WAS TOLD I WOULD NEED TO PAY FOR THE REPAIR (APPX. $550) AND THERE WAS NO ACTIVE PROGRAM TO COVER THE REPAIR OR REIMBURSE ME AT THE TIME. BECAUSE I NEEDED TO RETURN TO WORK AND NEEDED MY CAR FOR WORK-RELATED TRAVEL IN A FEW DAYS, I PAID FOR THE REPAIR BUT WAS ASSURED IF A PROGRAM WAS INSTITUTED BY FORD TO COVER THE REPAIR, THE COST WOULD BE REFUNDED. *JS
Power train, Sep 24, 2013
WHILE LEAVING WORK, THE RPMS DROPPED DRASTICALLY AND THE CAR BEGAN TO LOSE ACCELERATION QUICKLY AND SLOWED DOWN TO 0. I TURNED THE CAR OFF AND RESTARTED IT, THINKING THAT IT REALLY WAS TIME FOR A TUNE-UP. IT RAN FINE FOR ABOUT 15 MILES WHILE ON THE EXPRESSWAY. SHORTLY AFTERWARDS, WHILE STILL DRIVING HOME FROM WORK, THE SAME ISSUE HAPPENED. I WAS ON A VERY BUSY ROAD UNDER HEAVY CONSTRUCTION. THE CAR LOST ACCELERATION, SLOWED DOWN TO 0 AND BEGAN RUNNING VERY ROUGH. THERE WAS NO SHOULDER TO USE DUE TO THE CONSTRUCTION AND THE BARRICADES ON BOTH SIDE OF THE ROAD. THE CAR CAME TO A COMPLETE STOP IN THE ROAD WITH RUSH HOUR TRAFFIC BEEPING THEIR HORNS BEHIND ME. HAD TO SHUT THE CAR OFF AND RESTART IT, PAINFULLY CHUGGING MY WAY PAST THE CONSTRUCTION ZONE TO WHERE I COULD FINALLY PULL OFF ON THE SHOULDER OF THE ROAD. TURNED OUT TO BE THE "THROTTLE BODY". I HAD TO REPLACE IT WHICH WAS NOT CHEAP. I LOVE MY CAR, WE ARE PRO FORD; BUT WHILE RESEARCHING THIS PROBLEM, AND AFTER SEEING ALL THE OTHER PEOPLE ON BLOGS THAT HAVE HAD THE EXACT SAME PROBLEM AS MY CAR, I WAS SHOCKED THAT THERE IS STILL NOT A RECALL ON THIS PART AND FELT I HAD TO FILE A COMPLAINT. IT IS CLEARLY A DEFECTIVE PART THAT IS PUTTING PEOPLE IN DANGER. TO LOSE ACCELERATION ON A LARGE CITY'S 8 LANE EXPRESSWAY IN RUSH HOUR WHILE PEOPLE ARE DRIVING 80 MPH + IS EXTREMELY DANGEROUS. REALLY GLAD I MADE IT TO THE HIGHWAY BEFORE THE THROTTLE BODY TOTALLY QUIT WORKING AND THAT I DID NOT HAVE THE GRANDCHILDREN WITH ME AT THE TIME! *JS
Power train, Sep 24, 2013
IT FIRST STARTED ON THE HIGHWAY DOING 75MPH. MY CAR JERKED AND WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I PULLED OVER AND SHUT OFF MY CAR, TURNED IT BACK ON AND IT WORKED FINE FOR ABOUT A MONTH. NOW IT HAPPENS MUCH MORE FREQUENTLY, IT GOES ABOUT 100 FEET BEFORE REPEATING BUT NOW MY CHECK ENGINE LIGHT IS ON, THE WRENCH LIGHT COMES ON, AND MY CARS SHAKES WHEN I STOP AND PULL OVER. I GOT THE CODE CHECKED AND IT SAYS IT'S THE THROTTLE BODY PLATE GETTING STUCK, I HAVE TRIED CLEANING IT ALREADY WITH THROTTLE BODY CLEANER AND IT HASN'T HELPED AT ALL. I HAVE SEEN MANY POSTS ABOUT THIS HAPPENING. NOT SAFE TO DRIVE WHEN MY CAR SHUTS DOWN IN THE MIDDLE OF A HIGHWAY OR ROAD. *JS
Power train, Sep 24, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE BEGAN TO LUNGE FORWARD AND SHUTTER BEFORE PROCEEDING TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE CONTACT DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE AND REPLACED THROTTLE BODY HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *JS
Vehicle speed control, Sep 24, 2013
STARTING IN JUNE 2013 MY VEHICLE BEGAN STALLING AS I WAS DRIVING. THE FIRST TIME I WAS DRIVING ON I95 AT 70 MPH WHEN THE ENGINE STALLED AND DECELERATED RAPIDLY. I HAD TO GET TO THE SIDE OF THE ROAD AS I COULD AND TURN THE CAR OFF, TURN IT BACK ON. BY THE TIME I GOT IT FIXED ON SEPTEMBER 23, 2013 IT WAS HAPPENING UP TO 10 - 20 TIMES PER DAY! I TOOK THE CAR TO THE DEALER BUT BECAUSE THE BASIC WARRANTY EXPIRED, THE REPAIRS WERE MY RESPONSIBILITY. I WENT ON LINE AND SAW THAT THERE ARE A LOT OF FORD OWNERS HAVING THE SAME PROBLEM. I NOW HAVE PAID AND MY VEHICLE IS FIXED BUT THIS IS A LIFE AND DEATH SITUATION AND NEEDS TO BE TAKEN SERIOUSLY. SOMEONE IS GOING TO DIE - I HAVE ALMOST BEEN REAR ENDED SO MANY TIMES DUE TO THIS PROBLEM AS WELL AS IT STALLING DURING A LEFT HAND TURN WHERE I HAD TO TURN IT OFF IN THE MIDDLE OF AN INTERSECTION AND TURN IT BACK ON. *JS
Power train, Sep 24, 2013
INCIDENT # 1 - I WAS PULLING AWAY FROM A STOP SIGN AND NOTICED THAT MY CAR HAD NO POWER AND IT WAS JUST CHUGGING SO TO SPEAK, I PRESSED THE GAS PETAL TO THE FLOOR AND HAD NO POWER. THERE WAS A SIDE STREET CLOSE I CHUGGED INTO THIS STREET. I WAITED A FEW MINUTES AND IT STARTED AS NORMAL. INCIDENT #2 - THREE (3) DAY AFTER ABOVE INCIDENT #1, I WAS PULLING OUT OF A RESTAURANT PARKING LOT ONTO A BUSY HIGHWAY AND MY CAR TOTALLY LOST POWER, THERE WAS ANOTHER EXIT TO THE RESTAURANT I CHUGGED INTO THAT EXIT. I WAITED A FEW MINUTES AND IT STARTED AS NORMAL. INCIDENT #3 - ONE (1) DAY AFTER ABOVE INCIDENT #2, I WAS ON AN INTERSTATE HIGHWAY, DRIVING 55 MPH AND I HEARD THE CAR POWER DOWN AND I HAD NO POWER AT ALL. I WAS IN A LANE WITHOUT A SHOULDER, JUST A CONCRETE DIVIDER. I CHUGGED OVER TO THE SMALL AREA BETWEEN THE HIGHWAY AND THE CONCRETE DIVIDER. I COASTED ON THIS AREA UNTIL I CAME TO THE END OF THE DIVIDER AND I TURNED THE KEY OFF AND CALLED MY HUSBAND, WE WERE ONCE AGAIN ABLE TO START IT AND IT WAS TAKEN TO A GARAGE AND LEFT FOR EVALUATION. THEY CHECKED OUT THE PROBLEM AND FOUND THIS WAS A KNOWN ISSUE OF THE THROTTLE BODY WITH THE FORD FUSION AND ADVISED US TO CALL THE DEALER (EDIE GILSTRAP MOTORS, SALEM, IN). OUR 3 YEAR 36,000 MILE WARRANTY HAD JUST EXPIRED IN AUGUST AND THE DEALER WOULD NOT HONOR IT, EVEN THOUGH THEY SAID IT WAS A KNOWN SAFETY ISSUE OF THE "THROTTLE BODY". *LN UPDATED 12/31/2013 *JS
Power train, Sep 24, 2013
CAR STALLED OUT WHILE ON CRUISE AND WAS SHAKING UNTIL I AT IDLE. THIS HAPPENED ALL WITHOUT WARNING. TOOK TO DEALER AND WAS TOLD IT IS THE ELECTRONIC THROTTLE BODY. *JS
Vehicle speed control, Sep 24, 2013
AS I WAS DRIVING ON THE FREEWAY IN THE MIDDLE LANE, MY ACCELERATOR PEDAL STOPPED WORKING. I WAS ABLE TO SWERVE BETWEEN OTHER CARS TO GET TO THE RIGHT LANE SHOULDER WHERE I WAS ABLE TO STOP AND SHUT IT OFF. I SAT FOR A MINUTE AND THE CAR STARTED BACK UP FINE AND WENT ON. THIS AGAIN HAPPENED 2 DAYS LATER FROM THE LEFT LANE DURING RUSH HOUR TRAFFIC, A LOT MORE DANGEROUS. *JS