2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Vehicle speed control, Sep 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE VEHICLE WAS RESTARTED AND BEGAN TO ACCELERATE AT A LOW SPEED. THE CONTACT PERFORMED THE REPAIR HIMSELF WHICH INCLUDED THE REPLACEMENT OF THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Sep 9, 2013
CAR LOST POWER TOOL LIGHT CAME ON. TURNED CAR OFF AND BACK ON STARTED HARD BUT WAS ABLE TO DRIVE 10 MORE MILES AND IT DID THE SAME THING. VERY DANGEROUS ON EXPRESSWAY LOOSING POWER. *TR
Fuel system, Gasoline, Power train, Vehicle speed control, Sep 9, 2013
THIS IS THE SECOND INCIDENT WHERE I'VE BEEN DRIVING AND THE CAR STARTED TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STARTED STUTTERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND RESTART. IT STARTED A LITTLE ROUGH SO I TURNED OFF THE AIR, AND IT DROVE FINE. I'M SEEING A LOT OF COMMENTS FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM AND IT ENDS UP BEING THE THROTTLE. I'M NOW DECIDING MY NEXT STEP. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
I WAS DRIVING ON THE HIGHWAY WHEN MY CAR STARTING LOSING POWER. THE LITTLE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE CAR. I RESTARTED THE CAR, BUT TURNED OFF THE AIR CONDITIONING. AFTER DRIVING ANOTHER 7-8 MILES, I TURNED ON THE AIR CONDITIONING AND THE SAME THING HAPPENED. WHEN I RESTARTED THE CAR, I TURNED OFF THE AIR AND IT DROVE FINE. I TOOK IT TO A MECHANIC BECAUSE THE BOOK THAT CAME WITH MY VEHICLE SAID TO HAVE THE DIAGNOSTICS CHECKED, BUT THE MECHANIC SAID NO CODE IS SHOWING UP. *TR
Fuel/propulsion system, Sep 9, 2013
I WAS DRIVING ALONG AND THE CAR JUST QUIT GOING FORWARD EVEN THOUGH IT WAS STILL RUNNING. IT WOULD NOT ACCEPT MORE GAS TO MOVE IT FORWARD. AFTER WAITING A FEW MINUTES, I COULD START IT AND IT WOULD MOVE FORWARD FOR A BIT AND THEN DO IT AGAIN. I FINALLY FOUND A PLACE I COULD PULL OFF THE ROAD AND WALKED THE REST OF THE WAY HOME. WHEN MY FIANCE CAME HOME A FEW HOURS LATER HE WENT AND GOT THE CAR AND IT RAN WITHOUT A PROBLEM AND CONTINUED TO DO SO FOR A MONTH OR SO WHEN IT HAPPENED AGAIN BUT THIS TIME IT STARTED AND RAN AGAIN AFTER JUST A COUPLE OF MINUTES. I TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY COULDN'T FIND THE PROBLEM. THE NEXT TIME WAS IN AUGUST 2013 AND A FAULT FINALLY SHOWED IT WAS THE THROTTLE BODY. OF COURSE THIS WAS AFTER MY WARRANTY WAS UP AND NOW I HAVE TO PAY OVER $600 TO GET IT FIXED. I HAVE BEEN DOING RESEARCH AND WHY HASN'T A RECALL BEEN ISSUED? I AM NOW 900 MILES FROM HOME AND THE PROBLEM HAPPENED AGAIN WHILE ON MY WAY TO INDIANA WHERE I AM MOVING. I WAS STUCK FOR HOURS ON I 30 W UNTIL THE CAR FINALLY DECIDED TO MOVE AGAIN AND WAS ABLE TO GET ME INTO AUBURN, INDIANA WHERE THE FORD DEALER WILL HAVE TO FIX IT BEFORE I CAN HEAD HOME AND I HAVE NO GUARANTEE IT WILL FIX THE PROBLEM IF JUST THE THROTTLE BODY IS CHANGED. I HOPE IT ISN'T A COMPUTER CHIP ON THE MOTHER BOARD! *TR
Engine, Sep 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
THE FIRST TIME, WHILE DRIVING DOWN THE INTERSTATE, IN HEAVY RUSH HOUR TRAFFIC, THE VEHICLE LOST POWER AND I HAD TO MAKE IT ACROSS 2 LANES OF BUMPER-TO-BUMPER TRAFFIC TO GET TO THE SIDE OF THE ROAD. THE "WRENCH" LIGHT WENT ON AND I COULD NO LONGER ACCELERATE. THE VEHICLE STAYED RUNNING, BUT HAD A VERY ROUGH IDLE. I TURNED THE VEHICLE OFF AND IT STARTED RIGHT UP AND I WAS ABLE TO CONTINUE MY TRIP. THE NEXT DAY IT DID IT AGAIN, TWICE WITHIN 2 MILES OF EACH OCCURRENCE, ALSO WHILE DRIVING ON THE HIGHWAY. THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME IT WAS THE THROTTLE CONTROL AND IT WAS ROUGHLY $350 TO HAVE IT FIXED, BECAUSE IT WAS JUST OUT OF WARRANTY AND IT ISN'T COVERED UNDER THE 5YR 60,000 MILE POWERTRAIN WARRANTY. IT ONLY HAPPENED TO ME WHILE HIGHWAY DRIVING WITH SPEEDS 70 AND ABOVE. NOT A FUN FEELING HAVING YOUR CAR QUIT UNEXPECTEDLY DURING HIGHWAY DRIVING. IT'S OBVIOUS FORD IS HAVING MULTIPLE ISSUES WITH THE SAME COMPONENT, BASED ALL THE COMPLAINTS I HAVE SEEN ON THE INTERNET. BY THE WAY, THE DEALERSHIP TOLD ME I WAS LUCKY BECAUSE FORD JUST REDUCED THE PRICE ON THE PART AS OF 9/1/13. BOY, DO I FEEL LUCKY! *TR
Vehicle speed control, Sep 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE SERVICE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSED AS HAVING A THROTTLE BODY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 31000.
Vehicle speed control, Sep 9, 2013
WAS TAKING OFF FROM STOP LIGHT AND LOST CONTROL OF ACCELERATION PEDAL. CAR WOULD NOT REACT TO PRESSURE APPLIED TO PEDAL. PUT CAR IN PARK AND IT STARTED JERKING. TURNED CAR OFF AND ON AGAIN AND IT ACTED FINE FOR THE NEXT 30 MILES. SAME THING HAPPENED AGAIN. TOOK CAR TO MECHANIC, COULDN'T FIND ANYTHING. A FEW DAYS WENT BY WITH NO ISSUES, THEN WHILE DRIVING AT AROUND 45-50 MPH, THE WRENCH LIGHT CAME ON AND THE CAR DROPPED SPEED IMMEDIATELY TO 5 MPH. I HAD TO MAKE AN EMERGENCY PULL OFF IN THE GRASS AS ANOTHER VEHICLE WAS BEHIND ME AND WE WERE GOING AROUND A CURVE. I STARTED CAR AGAIN AND DROVE ABOUT 3 MILES AND IT DID THE SAME THING WHILE DRIVING. THIS HAS NOW HAPPENED ABOUT 8 TIMES. OUR MECHANIC HAS LOOKED AT THE CAR TWICE AND COULDN'T FIND THE PROBLEM. *TR
Power train, Electrical system, Sep 9, 2013
THE CARS THROTTLE BODY LIGHT COMES ON SHUTS DOWN CAR. I WAS GETTING ON THE EXPRESS WAY GOING ABOUT 60 MILES PER HOUR WHEN THE CAR BEGINS TO SHAKE AND MY CAR SHUTS DOWN AND LUCKILY I WAS ABLE TO CONTROL THE CAR TO THE SHOULDER. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Sep 9, 2013
I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC WITH CRUISE CONTROL ON DOING ABOUT 60MPH AND ALL OF A SUDDEN THE CAR LOST POWER.......ENGINE BEGAN TO RUN ROUGH AND WOULD NOT ACCELERATE ABOVE AN IDLE (ROUGH IDLE). THERE WAS NO RESPONSE TO THE THROTTLE; THE CAR WOULD NOT GO FASTER AND COULD NOT MAINTAIN SPEED. IT ONLY DECELERATED. I IMMEDIATELY PULLED OUT OF TRAFFIC TO THE SHOULDER AND LIMPED TO THE NEAREST SIDE STREET. I TURNED THE CAR OFF, CHECKED UNDER THE HOOD, AND WHEN I RESTARTED, IT RAN PERFECTLY FINE. A CHECK OF THE WEB AND CONTACT WITH THE FORD DEALER INDICATED THE THROTTLE BODY WAS BAD. THE DEALER INDICATED THIS WAS A COMMON PROBLEM, THAT THE PART HAS BEEN UPGRADED TWICE BUT MY VEHICLE WAS NOT PART OF A SERVICE BULLETIN/RECALL. A NEW THROTTLE BODY AND ABOUT $500 LATER THE CAR IS FINE ITS CLEAR MAY DRIVERS/CUSTOMERS ARE EXPERIENCING THIS SAME ISSUE THIS WAS DANGEROUS. WHEN THE ISSUE HAPPENED I WAS BEING FOLLOWED CLOSELY BY A LARGE TRUCK. I HAD NO WARNING AND THE ONLY AVAILABLE OPTION WAS TO IMMEDIATELY PULL OUT OF LANE AND ONTO THE SHOULDER.. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND COULD PULL OUT OF TRAFFIC WITHOUT INCIDENT - IT WOULD HAVE BEEN A SERIOUS INCIDENT HAD I BEEN IN THE CENTER OF LEFT LANE, OR WHERE THERE WAS NO AVAILABLE SHOULDER. *TR
Fuel/propulsion system, Sep 8, 2013
WE FIRST NOTICED A SLIGHT HESITATION AT HIGHWAY SPEEDS. SINCE THEN THE CAR HAS COMPLETELY STALLED AT SLOWER SPEEDS, AND IS DIFFICULT TO KEEP RUNNING.
Fuel system, Gasoline, Sep 7, 2013
CAR SUDDENLY WITHOUT ANY WARNING LOSES ALL POWER. FAULTY ELECTRONIC THROTTLE CONTROL.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 7, 2013
I WAS TRAVELLING ON AN INTERSTATE DOING 70 MILES AN HOUR WHEN MY CAR MADE A BANG AND I LOST ALL THROTTLE RESPONSE. THE CAR WAS RUNNING, SEEMED TO GO INTO NEUTRAL BUT PRESSING THE GAS PEDAL DID NOTHING. I WAS ABLE TO COST OVER 4 LANES DODGING TRAFFIC TO GET TO A SPOT WHERE I COULD COME TO STOP. AFTER TURNING OFF THE ENGINE AND RESTARTING EVERYTHING WENT BACK TO NORMAL. NOW JUST OVER A WEEK LATER IT HAPPENED 3 MORE TIMES IN 1 DAY. DOING RESEARCH IT SEEMS THIS IS A COMMON COMPLAINT FROM FUSION AND ESCAPE OWNERS. IT ALSO SEEMS THERE MAY BE AN INVESTIGATION UNDER WAY AS TO WHETHER THIS SHOULD BE A RECALL ISSUE. NOW IF FORD WAS TO FIX THIS IT WOULD BE 1 THING, BUT AFTER ALMOST KILLING ME ON THE INTERSTATE I NOW HAVE TO FORK OVER $400 TO THE DEALERSHIP BECAUSE EVEN THOUGH MY CAR IS SEVERAL THOUSAND MILES SHORT OF THE 30K MILE WARRANTY, THE 3 YEAR STIPULATION ON MY WARRANTY ENDED LESS THAN 3 MONTHS AGO.
Vehicle speed control, Fuel/propulsion system, Sep 7, 2013
WHILE DRIVING ON THE FREEWAY, I EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE IGNITION AND ELECTRICAL POWER REMAINED ON, BUT THE THROTTLE BECAME COMPLETELY UNRESPONSIVE. I PULLED OVER TO THE SHOULDER, THE CHECK ENGINE LIGHT CAME ON, AND I TURNED THE IGNITION COMPLETELY OFF. I TURNED IT ON A MINUTE LATER, THE CAR STARTED UP, NO CHECK ENGINE LIGHT. THROTTLE RESPONSE WAS BACK TO NORMAL. I DROVE TO MY NEAREST FORD DEALER WHERE I WAS TOLD IT'S A COMMON PROBLEM WITH A FAILED THROTTLE BODY. THIS COULD HAVE CAUSED A HUGE ACCIDENT, BUT THERE WAS NO TRAFFIC ON THE FREEWAY AT THE TIME.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 6, 2013
UPON ACCELERATING FROM STOP AT CITY INTERSECTION TO 30 MPH, CAR SUDDENLY LOST ALL ACCELERATION. COASTED INTO NEARBY LOT. "WRENCH" LIGHT ON. TURNED CAR OFF. LUCKILY, NO CAR HAD BEEN APPROACHING FROM REAR, AND THIS WAS BEFORE ENTERING RAMP TO BUSY 60 MPH HIGHWAY. CAR RAN, AS IF NORMAL AFTER RE-STARTING, WRENCH LIGHT OUT. DROVE 15 MILES TO DEALER SERVICE SHOP. SHOP PERFORMED FORD'S THROTTLE BODY TEST PROCEDURE AND VERIFIED THROTTLE BODY HAD FAILED. SHOP REPLACED ELECTRONIC THROTTLE BODY ASSEMBLY; CAR AT 54,000 MILES. FROM RESEARCHING, SEE THAT THIS A PREVALENT ISSUE WITH INCREASING RATE OF OCCURRENCE (A TOP 5 CAR COMPLAINT OVER PAST 90 DAYS). GIVEN THE APPARENT INCIDENT RATE, INTERMITTENT NATURE, AND ODDS OF OCCURRING WITH SUDDEN SURPRISE IN TRAFFIC MOVING AT SPEED, CLEARLY PRESENTS A HAZARDOUS CONDITION AND COMPROMISES SAFETY IN OTHERWISE NORMAL DRIVING CIRCUMSTANCES. EVIDENTLY PROBLEM OCCURS WITHIN PREDICTABLE RANGE ON ODOMETER, WHICH PROBABLY INDICATES SOME MANUFACTURING DEFECT LEADING TO PREMATURE FAILURE. ALONG WITH THE RESULTING SAFETY RISK EXPOSURE, THIS DOES NOT REASONABLY MEET AUTOMOTIVE CONSUMER EXPECTATIONS FOR THE EQUIPMENT AND TECHNOLOGY. AS MORE VEHICLES GO THROUGH THIS MILEAGE RANGE, MAY BECOME EPIDEMIC WITH INCREASING ODDS FOR BAD OUTCOMES. WANTED TO ADD MY EVENT TO THE LIST; MAYBE CAN SAVE SOMEONE ELSE POTENTIAL SERIOUS ACCIDENT AND INJURY. TO THIS POINT, THE CAR SEEMS GOOD OTHERWISE, BUT THIS ITEM NEEDS TO BE TAKEN SERIOUSLY AND BY ALL RIGHTS GET REMEDIED IN A PROACTIVE MANNER.
Vehicle speed control, Sep 6, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.
Other or unspecified, Sep 6, 2013
DRIVING DOWN THE ROAD, 65 MPH AND MY CAR JUST LOSES POWER. CALLED FORD AND TOLD THEM WHAT HAPPENED, TOOK IT IN AND THEY SAID THE THROTTLE BODY, IT'S BEEN 3 WEEKS AND STILL NO PART, THIS SEEMS TO BE A COMMON PROBLEM AND THE PART IS ON BACK ORDER.
Power train, Engine, Sep 6, 2013
WHILE ACCELERATING HEARD A CLUNK AND LOST ALL POWER TO THE TRANSMISSION AND THROTTLE. THROTTLE LIGHT CAME ON, CAR RAN ROUGH. HAD TO COAST TO THE SIDE OF THE ROAD. TURNED CAR OFF AND BACK ON. CAR RAN FINE, LIGHT WENT OFF AND I CONTINUED HOME. NOW IT HAPPENED AGAIN LAST WEEK WHILE GOING 65 ON THE INTERSTATE. SAME SCENARIO. IT HAPPENED AGAIN YESTERDAY AND TWICE THIS MORNING. CRUISE WAS SET THE LAST 3 TIMES, GOING 68 ON THE INTERSTATE. LAST TIME IN ADDITION TO THE THROTTLE WARNING LIGHT THE CHECK ENGINE LIGHT CAME ON AND STAYED ON EVEN AFTER RESTARTING. THIS COULD HAVE BEEN BAD ON THE INTERSTATE, BUT THERE WASN'T MUCH TRAFFIC. IT IS NOW AT THE SHOP WAITING ON THE VERDICT.
Engine, Sep 5, 2013
DRIVING ALONG AND VEHICLE LOST POWER. PULLED OVER AND TURNED OF VEHICLE. WAITED 1 MINUTE AND STARTED VEHICLE UP AND WAS ABLE TO DRIVE AGAIN. THIS HAS OCCURRED AT LEAST 15 TIMES SINCE THE FIRST TIME AND MOST OF THEM OCCURRED WHILE I WAS DRIVING ON THE INTERSTATE. ALWAYS HAD TO PULL TO THE SIDE AND SHUT THE VEHICLE OFF, WAIT A MINUTE AND START THE VEHICLE BACK UP AND CAN CONTINUE ON. NO PATTERN EXCEPT OUTSIDE TEMPERATURE WAS ABOVE 80 DEGREES. *JB
Fuel system, Gasoline, Engine, Sep 5, 2013
CAR ENGINE SHUT OFF AT 40 MPH , STEP ON GAS NOTHING HAPPENS. CAR JERKS AND SPUTTERS. MUST PULL TO SIDE OF ROAD AND SHUT OFF ENGINE. WAIT 2 MINUTES AND TRY TO RESTART. RETURNED TO DEALER WITHOUT SUCCESS 3 TIMES. CAR HAS SHUT OFF 6 TIMES SINCE AT DIFFERENT SPEEDS AND HEAVY TRAFFIC. A REAL SAFETY HAZARD! *JB
Vehicle speed control, Sep 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,727. UPDATED 09/25/13*LJ UPDATED 09/27/2013 *JS
Power train, Vehicle speed control, Sep 5, 2013
SHORTLY AFTER I PURCHASED MY 2010 FORD FUSION BACK IN FEBRUARY OF THIS YEAR I NOTICED WHEN I STARTED MY VEHICLE AND HIT THE 20-25 MPH MY CAR HESITATES TO GO INTO GEAR AND WHEN IT DOES IT JERKS. I TOOK IT INTO MY DEALERSHIP AND AT FIRST I WAS TOLD THEY FOUND TRANS CODES THEN I WAS TOLD THAT WAS A MISCOMMUNICATION. I WAS TOLD IT DID THIS BECAUSE THE CAR WAS COLD. I HAVE NEVER OWNED A VEHICLE THAT DID THIS WHEN IT WAS COLD. UPON RESEARCHING KNOWN ISSUES WITH THIS VEHICLE I CAME ACROSS THE THROTTLE BODY ISSUE AND AM WONDERING NOW IF THAT IS MY ISSUE WITHOUT THE STALLING ISSUE. WILL CONTINUE TO GO BACK AND FORTH WITH THE DEALERSHIP AND FORD MOTOR COMPANY UNTIL MY ISSUE IS TAKEN CARE OF. *JB
Engine, Sep 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000.
Vehicle speed control, Sep 5, 2013
ELECTRONIC THROTTLE BODY MALFUNCTIONED ON OUR 2010 FORD FUSION WHILE ON THE FREEWAY AT ABOUT 70 MPH. WITHOUT WARNING, THERE WAS NO RESPONSE FROM THE ACCELERATOR AND I WAS FORCED TO COAST OVER TO THE SHOULDER WITHOUT THE ABILITY TO CONTROL ACCELERATION. THANKFULLY THE FREEWAY WAS NOT TOO BUSY AND GETTING TO THE SHOULDER WITHOUT POWER WAS POSSIBLE. I AM PAYING FOR THE COST OF REPAIR. AFTER READING SEVERAL ARTICLES ABOUT THE NHTSA LOOKING INTO THE SITUATION, I BELIEVE THIS MALFUNCTION (WHICH IS COMMON) POSES A MAJOR SAFETY ISSUE AND WARRANTS A RECALL. LOSING ACCELERATION ABILITY WITHOUT WARNING AT THE WRONG TIME COULD PROVE FATAL FOR THE DRIVER AND OTHER DRIVERS NEARBY. *JB