2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Aug 22, 2013
I WAS DRIVING TO WORK AT 4:30AM IN THE MORNING AT 65 MPH ON CRUISE CONTROL WHEN THE CAR STARTED TO LOSE RPMS THEN I NOTICED A YELLOWISH WRENCH LIGHT COME ON. I PULLED OFF THE HIGHWAY WHILE PUSHING THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WAS JUST MAKING A SPITTER AND SPUTTERING NOISE AND SPEED WOULD ONLY MOVE AT 2MPH. I CALLED MY HUSBAND AND TOLD HIM I WAS BROKE DOWN AND THAT THE CAR WAS RUNNING ROUGH BUT WAS AFRAID TO TURN IT OFF. HE CAME TO WHERE I WAS AT AND CHECKED THE OIL, THE OIL WAS FINE. HE TOLD ME TO START THE CAR. WHEN I STARTED THE CAR EVERYTHING WAS FINE WITH NO PROBLEMS. HE FOLLOWED ME 20 MILES TO WORK WITH NO ISSUES. AFTER WORK I GOT BACK ON THE HIGHWAY AND DROVE ABOUT A MILE WHEN THE SAME THING HAPPENED. I PULLED OVER TO THE BERM AND SHUT THE CAR OFF AND BACK ON AND DROVE ABOUT 2 MILES AND AGAIN THE WRENCH LIGHT CAME ON AND THIS TIME THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I TOOK IT TO A AUTO PART STORE WHERE THEY SCANNED AND FOUND THE CODE P2111. I SEARCHED ONLINE WHERE I READ THERE WERE A LOT OF THE SAME PROBLEMS. I CALLED FORD AND THEY REFUSED TO HELP WITH PARTS DUE TO MY WARRANTY WAS EXPIRED. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 22, 2013
I WAS DRIVING DOWN THE INTERSTATE AND I PUSHED THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE. THIS HAPPENED TWICE WITHIN 2 MILES. I TOOK THE CAR TO A LOCAL GARAGE AND THEY SAID IT WAS THE THROTTLE BODY. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP AND PAID FOR IT TO BE FIXED BECAUSE THE CAR WAS NO LONGER UNDER WARRANTY. HOPEFULLY IF THERE IS A RECALL, I CAN GET REIMBURSED FOR MY REPAIR BILL. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Aug 22, 2013
MY WIFE AND SON WERE IN THE CAR AND HAD STOPPED AT A BUSY 4-WAY STOP INTERSECTION. WITH NO PRIOR WARNING THE CAR STARTED TO SHAKE AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. THE POWER STEERING WAS BARELY WORKING AND THE CAR STALLED JUST PAST THE INTERSECTION. THEY WERE ABLE TO RESTART THE CAR, BUT THE MINUTE THE CAR WAS PUT IN DRIVE IT WOULD START SHAKING ETC.... WE HAD TO HAVE THE CAR TOWED BACK TO VAN BORTEL FORD IN EAST ROCHESTER NY FOR REPAIRS. THE DEALERSHIP STATED THAT WE NEEDED A NEW THROTTLE BODY ($465.34) AND A NEW BATTERY ($123.90) ON A 3 YEAR OLD CAR. THEY INDICATED THEY NEW OF A POSSIBLE RECALL AND TOLD US TO HANG ON TO OUR RECEIPT FOR A REFUND IF THE RECALL HAPPENS. *TR
Vehicle speed control, Aug 22, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Vehicle speed control, Engine, Aug 22, 2013
FIRST INCIDENT WAS VEHICLE STALLED WHILE ENTERING A INTERSECTION FROM A STOP SIGN. STALLED HALF WAY INTO INTERSECTION AND HAD A NEAR MISS OF BEING HIT DO TO LOSS OF POWER AND OTHER TRAFFIC NOT HAVING TO STOP IN THEIR DIRECTION. CAR WAS DIESELING WHEN IT CAME TO A STOP ,HAD TO BE SHUT OFF, THEN RESTARTED WITH NO PROBLEMS OR INDICATOR LIGHTS AFTERWARD. THIS SAME STALLING HAS HAPPENED AT HIGHWAY SPEEDS OF 60 MPH + AND ON SIDE ROADS AT 30 MPH. FROM STOPS TO FULL POWER GOING UP HILLS OR TRYING TO PASS ANOTHER CAR. NO POWER TO MOVE CAR EXIST ONCE IT HAS HAPPENED ,YOU MUST COME TO A COMPLETE STOP , SHUT COMPLETELY OFF AND THEN RESTART. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER LAST FEW WEEKS.TOOK TO DEALER TODAY AND WAS TOLD THROTTLE BODY IS SHOWING A FAULT AND PARTS CAN ONLY BE RECEIVED BY OVERNIGHT DELIVERY "AS THIS PART IS IN VERY HIGH DEMAND AND THEY CAN'T ORDER ONE IN AND GET IT BY REGULAR DELIVERY". *TR
Power train, Engine, Aug 21, 2013
I PURCHASED MY 2010 FORD FUSION SE (4 CYLINDER - SIX SPEED) IN FEBRUARY 2013. THE VEHICLE HAD 12,100 MILES AT PURCHASE. THE VEHICLE CURRENTLY HAS 16,900 MILES. I WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN THE "WRENCH" WARNING LIGHT CAME ON AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE LITERALLY HAD NO POWER AND THE VEHICLE'S SPEED DECREASED RAPIDLY, WITH NO RESPONSE TO INCREASE POWER VIA GAS PETAL OR DOWNSHIFTING TO A LOWER GEAR. I WAS LUCKY THAT I WAS IN THE LEFT LANE, WHICH HAD A SHOULDER. I WAS ABLE TO PULL OFF THE HIGHWAY AND SHUT THE VEHICLE OFF. I WAITED ABOUT 2 MINUTES AND STARTED THE VEHICLE, WHICH HESITATED AT FIRST, BUT THEN STARTED. I DROVE THE CAR TO WORK AND THE VEHICLE OPERATED WITH NO ISSUES. I BROUGHT THE VEHICLE TO A FORD DEALERSHIP THAT EVENING FOR DIAGNOSTICS. THE NEXT DAY, THE DEALERSHIP ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. I AM GLAD THAT I HAD PURCHASED AN EXTENDED WARRANTY ($100.00 DEDUCTIBLE) BECAUSE THE OUT OF POCKET COST WOULD HAVE BEEN OVER $500.00, FOR A VEHICLE WITH LESS THAN 20,000 MILES. THIS COMPLAINT NEEDS TO BE FORWARD TO FORD MOTOR COMPANY IN REGARDS TO THE FAULTINESS OF THE THROTTLE BODY PART. I WAS LUCKY, BUT THIS SITUATION COULD HAVE CAUSED AN ACCIDENT ON THE HIGHWAY. *TR
Engine and engine cooling, Vehicle speed control, Aug 21, 2013
I WAS DRIVING WEST BOUND I-275 IN NORTHERN KENTUCKY, NEAR I-71 WHEN THE VEHICLE LOST POWER. I NARROWLY MISSED BEING HIT BY OTHER VEHICLES AS I MOVED TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED NORMAL. I DROVE TO A NEARBY FORD DEALERSHIP AND THEY STATED THE PROBLEM WAS LIKELY A DEFECTIVE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND I HAVE NOT HAD ANY FURTHER PROBLEMS. BASED ON INTERNET SEARCH, THIS IS A COMMON PROBLEM AND ONE THAT IS A SAFETY ISSUE. PLEASE ISSUE A RECALL. *TR
Fuel system, Gasoline, Structure, Vehicle speed control, Aug 21, 2013
PULLED OUT INTO TRAFFIC AND MY CAR LOST ALL ACCELERATION AND BEGAN TO SHUDDER WHEN I GOT IT TO THE SHOULDER. TURNED IT OFF, AND BACK ON: NO ISSUE. LESS THAN 40 YARDS DOWN THE ROAD IT DID IT AGAIN. TOOK IT TO AUTO ZONE, THE ONLY CODE THAT CAME UP WAS THAT MY "FUEL DOOR STUCK OPEN". WHICH IS IMPOSSIBLE, BECAUSE IT CAME WITH A "RACING CAP" I.E NO TWIST-OFF CAP. DROVE FINE FOR TWO MONTHS, THEN CAME BACK SOMETHING AWFUL TO THE TUNE OF FREEWAY 75MPH TO ZERO, AT WHICH POINT IT WENT INTO "LIMP MODE" AND BARELY MADE IT HOME DUE TO NUMEROUS STALLS. JUST HAD TO REPLACE THIS DEFECTIVE THROTTLE BODY ON A 3-YEAR OLD CAR. RIDICULOUS FORD. ALSO, MY DRIVERS' SIDE INTERIOR DOOR HANDLE BROKE OUT OF NOWHERE. *TR
Power train, Aug 21, 2013
CAR WENT LIMP. I COULD NOT POWER THE VEHICLE VIA THE ACCELERATOR. I COASTED TO A STOP, RESTARTED THE ENGINE AND EVERYTHING WAS FINE. AFTER SPEAKING TO THE DEALER, IT WAS DETERMINED I NEEDED A NEW THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AND WAS ACTUALLY A DIFFERENT PART NUMBER THAN THE ORIGINAL FACTORY PART, AS FORD KNEW IT WAS DEFECTIVE AND HAD REPLACED IT FROM ITS INVENTORY. THEY DID NOT ISSUE A RECALL AND I WAS FORCED TO PAY $540 FOR AN ISSUE THAT HAS AFFECTED THOUSANDS OF FORD OWNERS. *TR
Engine, Aug 21, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE COULD BE RELATED TO THE ELECTRONIC THROTTLE BODY BUT SUGGESTED THE VEHICLE BE OFFICIALLY DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,733.
Fuel system, Gasoline, Vehicle speed control, Aug 21, 2013
AS I WAS DRIVING ON THE INTERSTATE THE CAR RPM JUMPED AND THE CAR PROCEEDED TO SHAKE A BIT. WHEN I TRIED TO GIVE THE CAR GAS NOTHING HAPPENED. WE HAD TO PULL OFF TO THE SIDE OF THE ROAD, WHEN THE CAR BEGAN TO SHAKE MUCH HARDER. WE WERE FORCED TO TURN THE CAR OFF, WAIT A MOMENT A TURN THE CAR BACK ON. IT HAS DONE THIS TWO US A COUPLE OF TIMES WHILE WE WAIT FOR THE PART TO COME IN. *TR
Vehicle speed control, Fuel/propulsion system, Aug 21, 2013
LIKE MOST OF THE COMPLAINTS I READ ON- LINE AND WAS ABLE TO DIAGNOSE THE PROBLEM MYSELF A 55 YEAR OLD FEMALE, I WAS DRIVING AND ALL THE SUDDEN MY ENGINE WAS STILL RUNNING BUT HAD NO ACCELERATION THE PEDAL WAS WORTHLESS, LUCKILY I WAS ABLE TO COAST OFF THE ROAD WITHOUT BEING SLAMMED INTO BY OTHER CARS AND THEN WHEN I CAME TO COMPLETE STOP THE CAR STARTED SHAKING UNCONTROLLABLY AND THEN THE ENGINE DIED. I PUT IN PARK AND TURNED OFF IGNITION THEN I RESTARTED AND I WAS ABLE TO DRIVE A FEW MILES THEN IT HAPPENED AGAIN. I HAD TO RESTART 4 TIMES TO MAKE IT HOME AND I WAS LUCKY TO BE IN MY HOME TOWN WHEN THIS HAPPENED BECAUSE I MAKE A LOT OF TWO HUNDRED MILE TRIPS. I GOOGLED ONLINE AND FOUND OUT THAT OTHER OWNERS OF THIS LEMON VEHICLE HAS HAD THE SAME PROBLEM. FORD DEALERSHIP WANTED CLOSE TO $700.00 TO DIAGNOSE AND REPLACE THE THROTTLE BODY, PARTS AND LABOR. I'M RECENTLY DIVORCED AND UNEMPLOYED AND COULD NOT AFFORD THIS RIDICULOUS AMOUNT FOR SOMETHING THAT TAKES LESS THEN 10 MIN. TO CHANGE, I BOUGHT A NEW ONE FOR $172.00 AND DID IT MYSELF COULDN'T BE EASIER. FORD SHOULD BE ASHAMED FOR NOT RECALLING ALL VIN NUMBERS MINE WASN'T INCLUDED IN RECALL, THANK GOD SOMEONE POSTED ON UTUBE HOW TO CHANGE IT. SHAME ON FORD THIS IS A SAFETY ISSUE AND HOPE NO ONE GETS KILLED IN A TRAFFIC ACCIDENT WHEN THIS HAPPENS. *TR
Engine and engine cooling, Power train, Aug 20, 2013
TWICE NOW I WAS DRIVING WHEN MY CAR BEGAN TO SHAKE/JUMP. THE WRENCH LIGHT CAME ON AND I LOST POWER TO THE CAR, COULDN'T USE THE GAS PEDDLE AND STEERING WAS AWFUL. I HAD TO COMPLETELY STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK, TURN IT OFF AND THEN BACK ON. I WAS ABLE TO TAKE IT HOME AND DRIVE AGAIN BUT IT KEEPS HAPPENING. THIS IS NOT SAFE FOR ME OR OTHER DRIVERS. *TR
Vehicle speed control, Aug 20, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.
Power train, Vehicle speed control, Engine, Aug 20, 2013
FORD FUSION 2010 HAS DEFECTIVE ENGINE FUEL SYSTEM/COMPUTER IDENTIFYING THE THROTTLE BODY AS THE NON-FUNCTIONAL PART CAUSING A SAFETY HAZARD TO SELF AND OTHERS. AT 60 MPH FREEWAY SPEED THE CAR GOES INTO AN INSTANT "LOW RPM MODE", CAUSING COMPLETE LOSS OF FOOT PEDAL CONTROL AND RPM IMMEDIATELY REDUCED TO 800. AT THIS POINT THE CAR IS AN UNGUIDED MISSILE LOOKING TO STRIKE SOMETHING. THE POWER STEERING IS NON EXISTENT. MY CAR DID THIS ON 8-19-2013 WITH ONLY 12303 MILES ON IT. THIS HAS TO BE AN ELECTRICAL MALFUNCTION OF THE THROTTLE BODY SENSING CIRCUITRY BEING DEFECTIVE. IT IS ONLY A LITTLE MORE TIME UNTIL THIS GETS SOMEONE KILLED. AFTER STOPPING WITH A DEAD ENGINE, STARTING AGAIN RESULTS IN VERY ROUGH IDLING AND NO MORE THAN 800 RPM, WHICH IS INCAPABLE OF MOVING THE CAR. SHUTOFF THE IGNITION, CHECK AND HAVE GOOD OIL AND TRANSMISSION AND COOLING LEVELS. STARTED THE CAR AGAIN AND IT WAS BACK TO NORMAL, UNTIL ONE BLOCK LATER AT A STOP LIGHT......SAME THING AGAIN. IF FORD DOES NOT DO A RECALL ON THIS, THEY WILL HAVE TO SPEND MONEY ON THE RELATIVES OF THE DEAD PEOPLE'S LAWSUITS! *TR
Power train, Vehicle speed control, Aug 19, 2013
EVER SINCE 80,000 MILES ON MY CAR HAS HIT I'VE BEEN HAVING THROTTLE BODY ISSUES. AT FIRST IT WAS ONLY ONCE IN A WHILE WHEN SHIFTING BETWEEN 2ND AND 3RD MY RPM NEEDLE WOULD BOUCE AND FEEL THE GEARS HAVING TROUBLES CHANGING. AT THAT POINT WHEN THE CAR WAS UNABLE TO SHIFT THE MECHANIC LIGHT WOULD TURN ON AND DISENGAGE MY CAR NOT ALLOWING ME TO USE THE GAS. AFTER PULLING OVER THE CAR WOULD STILL REV AND SHAKE TO MOVE FORWARD. UPON PUTTING THE CAR IN PARK AND TURNING OFF ALL WAS NEEDED WAS TO RE-START THE CAR AND WOULD BE GOOD. ONLY UNTIL RECENTLY THE PROBLEM ONLY INCREASED. I HAD A 30 MINUTE COMMUTE THAT TOOK 1 HOUR AND SINCE THE CAR WOULD DISENGAGE I HAD TO SWERVE AND VEAR TRAFFIC JUST TO PULL OVER INTO A SAFE LOCATION. MY CAR DURING MY LAST TRIP STALLED A TOTAL OF 19 TIMES IN 1 TRIP, PLEASE DEMAND A RECALL AS I CAN SEE PER THE INTERNET I'M NOT THE ONLY ONE. *TR
Power train, Electrical system, Aug 19, 2013
THROTTLE STOPPED WORKING AND WRENCH SHOWED IN DASH BOARD. *TR
Power train, Electrical system, Engine, Aug 19, 2013
DRIVING AT 45 MPH, CAR LOSES POWER AND/OR ACCELERATION. WRENCH LIGHT ILLUMINATES AND PULLED CAR TO SIDE OF ROAD AND VEHICLE SHAKES TERRIBLY. SHUT CAR OFF AND WAITED A COUPLE OF MINUTES AND RESTARTED CAR. WRENCH LIGHT WAS NOT ON AND CAR RAN FINE. THIS PROBLEM HAS OCCURRED ON THREE MORE OCCASION WITHIN A WEEK. DEALER COULD NOT FIND ANY CODES BUT STATED IT WOULD BE A PROBLEM WITH THE THROTTLE BODY, EVEN DRIVING THE CAR BY A MECHANIC WITH A DIAGNOSTIC TESTER, THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE THAT FORD EVIDENTLY DOES NOT WANT TO FIX UNDER WARRANTY BECAUSE THEIR IS NO CODE YET. THEIR ARE A LOT OF COMPLAINTS ON THIS ISSUE ON THE INTERNET. FORD NEEDS TO RECALL THIS PART. *TR
Vehicle speed control, Aug 19, 2013
WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY LOST ALL POWER TO ACCELERATE AND DRIFTED TO A STOP. THE PROBLEM DID NOT PERSIST AFTER RE-STARTING THE VEHICLE. HOWEVER, THE FAILURE OCCURRED SEVERAL MORE TIMES UNDER SIMILAR CONDITIONS (HIGHWAY DRIVING, 30-60 MINUTE TRIPS). WHEN I TOOK THE VEHICLE IN FOR REPAIR I LEARNED IT WAS AN ISSUE WITH THE THROTTLE BODY (PART NUMBER 9E926) AND THAT THE PART WOULD NEED TO BE REPLACED AND WAS NOT COVERED UNDER 5 YEAR/60,000 MILE WARRANTY. I AM FILING THIS COMPLAINT AFTER LEARNING OTHER FUSIONS AND FORD MODELS WERE HAVING SIMILAR THROTTLE BODY PROBLEMS AND AS SUCH THE ISSUE SHOULD LEAD TO A RECALL. *TR
Vehicle speed control, Aug 19, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS STOPPED AND RESTARTED SEVERAL MINUTES LATER AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 10/22/13 *CN
Vehicle speed control, Aug 19, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. *TR
Power train, Fuel/propulsion system, Aug 19, 2013
2 DAYS IN A ROW, DRIVING 40-50 MPH AND MY CAR COMPLETELY LOSES ACCELERATION. THE WRENCH LIGHT GOES ON. I HAVE TO ROLL TO A STOP ON THE SIDE OF THE ROAD WHILE THE CAR SHAKES LIKE IT IS STALLING OUT. I TURN THE CAR OFF AND WAIT A MINUTE OR TWO THEN TURN THE CAR ON AND EVERYTHING IS BACK TO NORMAL, NO WRENCH LIGHT, NO PROBLEMS... UNTIL IT HAPPENS AGAIN. THIS IS VERY DANGEROUS AS I HAVE A 10 MONTH OLD DAUGHTER TO DRIVE AROUND AND WOULDN'T WANT TO PUT OURSELVES IN A DANGEROUS SITUATION ON A BUSY ROAD OR HIGHWAY. AFTER RESEARCHING ONLINE THIS PROBLEM SEEMS TO BE A RECURRING ISSUE WITH MANY FUSION OWNERS AROUND THE COUNTRY. PLEASE HELP. *TR
Power train, Aug 19, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR
Power train, Aug 19, 2013
WHILE LEAVING A STOP SIGN AND PULLING ONTO A MAIN ROAD, VEHICLE JERKED AND LOST ALL FORWARD MOTION. NO RESPONSE FROM THE ACCELERATOR AND ENGINE RAN ROUGH BELOW 1000RPMS. WRENCH LIGHT ON DASH LITE UP AND CAR WON'T MOVE HARDLY AT ALL. WAS BARELY ABLE TO GET OUT OF THE TRAFFIC AREA OF THE STREET. PUT THE CAR IN PARK, TURNED OFF THE ENGINE AND RESTARTED THE CAR. RAN FINE FOR 1/2 A BLOCK AND WENT INTO LIMP MODE AGAIN. WAS ABLE TO MAKE IT ONTO A SIDE STREET THIS TIME. REPEATED THE NOTED PROCESS ABOVE AND WAS ABLE TO DRIVE THE CAR HOME. PARKED THE CAR IN MY GARAGE AND WAS AFRAID TO DRIVE IT AFTERWARD. CONTACTED MY MECHANIC AND DROPPED OFF THE CAR THE NEXT DAY. HE STATED IT COULD BE THE THROTTLE BODY OR RELATED PROBLEM BASED ON MY DESCRIPTION. NO CODES PRESENT ON THE COMPUTER AFTER THE WRENCH LIGHT WENT OFF ON RESTART. *TR
Vehicle speed control, Engine, Aug 18, 2013
DRIVING DOWN HIGHWAY AT 70 MPH, WRENCH LIGHT CAME OUT, CAR DIED DOWN TO 900 RPM AND FLUCTUATED ERRATICALLY WITH NO GAS PEDAL RESPONSE AT ALL. DODGED SEVERAL CARS TRYING TO AVOID REAR END COLLISION TO PULL OFF SIDE OF ROAD TO TURN OFF AND TURN CAR BACK ON, PROBLEM THEN WENT AWAY AND HAPPENED AGAIN ROUGHLY 20 MILES AGAIN DOWN THE HIGHWAY. CAR WILL NOT DRIVE PAST 20 MILES WITHOUT HAVING AN ISSUE. *TR