2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel/propulsion system, Jul 29, 2013
AS YOUR DRIVING YOUR VEHICLE DOWN THE ROAD THE CAR JUST LOOSES POWER, 2ND TIME IN TWO YEARS THROTTLE BODY WENT OUT. PART IS ON NATIONAL BACK ORDER THIS TIME, FORD WILL NOT HELP OR ASSIST WITH REPAIR IF VEHICLE IS OUT OF WARRANTY.. THIS IS VERY DANGEROUS, CAR LOOSES POWER AT ANY SPEED AND I WAS ALMOST RAN OVER BY A SEMI TRACTOR TRAILER. WHEN IT HAPPENS THE WRENCH LIGHT COMES ON ; ON COMPUTER FROM DIAGNOSTIC PEDAL IDS SELF TEST CODE SHOWS UP IS P2112. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 29, 2013
DRIVING CAR DOWN THE STREET AND IT WENT INTO IDLE MODE. HAD TO PULL OFF STREET. CAR HAD NO POWER. TURNED CAR OFF AND WAITED A COUPLE OF MINUTES AND RESTARTED. RAN FINE FOR A WHILE AFTER THAT. THE FAILURE HAPPENED MORE FREQUENTLY AS TIME WENT BY. HAD THROTTLE BODY REPLACED ON JULY 18. CAR HAS RAN FINE SINCE THEN. *TR
Vehicle speed control, Engine, Jul 29, 2013
I WAS DRIVING DOWN MY LOCAL STREET AT APPROX 25 MPH. THE ENGINE LOST POWER AND WAS STUCK IN A ROUGH IDLE. THIS HAS HAPPENED AT LEAST 6 TIMES NOW. THIS IS A VERY DANGEROUS SITUATION THAT IS KNOWN TO FORD (FAULTY THROTTLE BODY). SOMEONE IS GOING TO DIE SOON OR GET HURT IN AN ACCIDENT IF THE CAR LOSES POWER LIKE THIS. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS KNOWN PROBLEM. FORD SHOULD DO A RECALL NOW! *TR
Vehicle speed control, Jul 29, 2013
WHILE DRIVING ON THE FREEWAY, MY CAR STOPPED ACCELERATING AND STARTED TO SLOW DOWN NATURALLY (ALMOST LIKE I HAD MOVED IT INTO NEUTRAL). PRESSING THE ACCELERATOR DID NOTHING, AND ALL MY ELECTRONICS STAYED ON. THE CAR DID NOT SHUTTER OR SHAKE, JUST A NATURAL SLOWDOWN. LUCKILY I WAS ABLE TO CHANGE LANES QUICKLY ON THE FREEWAY AND PULL OVER. I STOPPED MY CAR AND RESTARTED IT AND EVERYTHING WORKED AS NORMAL. THIS HAPPENED 3 MORE TIMES THAT DAY. I HAVE TAKEN IT INTO THE DEALERSHIP TODAY, BUT HAVE NOTICED ALL THE CLAIMS OVER THE MAST 2 MONTHS IN REGARD TO THIS ISSUE. I CALLED FORD AND THERE IS NO RECALL YET. I AWAIT A CALL FROM THE FORD DEALERSHIP BUT EXPECT IT TO BE THE THROTTLE BODY THAT NEEDS TO BE REPLACED. *TR
Power train, Engine, Jul 29, 2013
WHILE DRIVING ON THE INTERSTATE, APPROX. 65-70 MPH, THE VEHICLE SHUDDERS, LOSES ALL THROTTLE RESPONSE, AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT ILLUMINATE ON THE DASH DISPLAY. THE VEHICLE DOES NOT SHUT OFF OR STALL, BUT IT DOES ENTER LIMP MODE. ONCE THE VEHICLE IS SHUT OFF AND RESTARTED THE WRENCH LIGHT IS NO LONGER ILLUMINATED AND THE VEHICLE WILL OPERATE NORMALLY. THIS SITUATION REPEATED 4 DIFFERENT TIMES ON THE INCIDENT DATE. AFTER SPEAKING WITH THE SERVICE MANAGER AT THE LOCAL FORD DEALERSHIP THE PROBLEM WAS ACKNOWLEDGED AS A DEFECTIVE THROTTLE BODY. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 28, 2013
ON MORE THAT ONE RECENT OCCASION WHILE DRIVING ON LOCAL ROADS, THE CAR'S ENGINE WOULD START IDLING POORLY, AND THE CAR WOULD START COASTING AND NOT RESPONDING TO THE GAS PEDAL. I WOULD HAVE TO PULL OVER, TURN THE CAR OFF, WAIT 30 SECONDS AND RESTART THE CAR. I TOOK THE CAR TO MY LOCAL FORD DEALER FOR REPAIR ON 7/24/13, AND THEY REPLACED THE THROTTLE BODY TO RECTIFY THIS ISSUE. FROM SEARCHING ONLINE, I FOUND THAT THIS ISSUE IS VERY COMMON, AS MANY OTHER FORD FUSION OWNERS EXPERIENCED THIS ISSUE AT AROUND THE 30-35K MILE MARK OF OWNERSHIP. FROM THE INVOICE GIVEN TO ME BY THE DEALER AFTER THE SERVICE, THE ERROR CODE WITH THE THROTTLE BODY WAS P2111, WHICH IS DESCRIBED AT THE FOLLOWING WEB PAGE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML I WAS ON A LOCAL ROAD WITH NO OTHER CARS AROUND, BUT OTHERS DESCRIBED HAVING THE ENGINE ISSUE WHILE DRIVING AT NORMAL SPEEDS ON HIGHWAYS. THIS IS A VERY DANGEROUS POSITION TO BE IN, AND IF THIS IS A COMMON ISSUE WITH FORD VEHICLES, THEN IT'S HIGHLY POSSIBLE SOMEONE COULD GET SERIOUSLY HURT OR KILLED IF THE THROTTLE BODY STARTS MALFUNCTIONING AT THE WRONG PLACE/TIME. THANKS FOR YOUR TIME, AND PLEASE FEEL FREE TO CONTACT ME IF YOU NEED ANY FURTHER INFORMATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Vehicle speed control, Engine, Jul 28, 2013
WHILE TRAVELING APROX 65MPH DOWN A 4 LANE HWY AT 6:20 AM ON 6/24/13, MY CAR BEGAN TO DECELERATE AND WOULD NOT RESPOND/ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE RED "WRENCH" LIGHT LIT UP ON THE INFORMATION CENTER ON THE DASH BOARD. I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD BEFORE IT FINALLY CUT OFF. I WAITED A MINUTE OR TWO AND TRIED ATTEMPTED TO RESTART THE ENGINE AND IT RESTARTED SUCCESSFULLY. I WAS ABLE TO CAUTIOUSLY CONTINUE DRIVING UNTIL I REACHED A FORD DEALERSHIP LATER THAT MORNING AT WHICH POINT THEY TOLD ME IT THE THROTTLE BODY. THEY WENT ON TO SAY THAT FORD WAS NOT COVERING THIS REPAIR AND THAT THERE WAS NO RECALL IN EFFECT! THIS REPAIR COST ME $300 OF WHICH I COULD NOT SPARE FROM MY BUDGET! THANKFULLY THERE WERE NO CARS OR TRACTOR TRAILER BEHIND WHEN MY CAR BEGAN TO DECELERATE! THIS NEEDS TO BE A SAFETY RECALL IMMEDIATELY, BEFORE MANY PEOPLE ARE KILLED!!!! *TR
Vehicle speed control, Jul 28, 2013
I HAVE AN 2010 FORD FUSION SE I BROUGHT THE CAR NOT EVEN A YEAR AGO DEC 2012. YESTERDAY WHILE DRIVING DOWN THE HIGHWAY MY CAR LOST ALL POWER GAS PEDDLE DID NOT RESPOND CHECK ENGINE LIGHT CAME ON AND WRENCH LIGHT. I CUT THE CAR OFF STARTED IT BACK UP HARD START LET IT SIT RAN FINE WITH NO PROBLEM ALL LIGHTS AT THAT POINT WAS OUT TRIED TO TAKE OFF AGAIN SAME ISSUE. I DON'T KNOW WHAT'S GOING ON WITH IT BUT I HAVE BEEN CALLING FORD ABOUT LOST OF POWER FOR LIKE 4MONTHS NOW THEY ALWAYS HAD AN EXCUSE CAN SOMEBODY PLEASE HELP ME. *TR
Power train, Engine, Jul 28, 2013
I WAS TRAVELING AT APPROXIMATELY 65MPH DOWN A TWO LANE HIGHWAY WHEN I LOST ALL THROTTLE RESPONSE THROUGH MY ACCELERATOR PEDAL. ENGINE WENT TO A VERY "ROUGH" IDLE AROUND 600 - 800 RPM AND THE MAINTENANCE WRENCH INDICATOR LIGHT ILLUMINATED. LUCKILY I WAS TRAVELING DOWN GRADE AND WAS ABLE TO SAFELY COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. AFTER SAFELY PARKING THE VEHICLE I DEPRESSED THE ACCELERATOR PEDAL WITH ABSOLUTELY NO RESPONSE. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP THE SERVICE TECHNICIAN SMILED AND TOLD ME IT WAS THE THROTTLE BODY THAT WAS MALFUNCTIONING. QUOTED ME ON A PRICE FOR A NEW PART AND LABOR WITHOUT EVEN INSPECTING THE VEHICLE ($352)! IF THIS PROBLEM WAS OBVIOUS TO THE TECHNICIAN WITHOUT THE VEHICLE EVEN BEING CHECKED, WHY HASN'T FORD RECALLED THIS PART? *TR
Fuel system, Gasoline, Vehicle speed control, Electronic stability control (ESC), Engine, Jul 27, 2013
THROTTLE BODY SHORTED BATTERY AND CAUSED ENGINE TO STALL IN TRAFFIC. WHEN TRYING TO RESTART, ENGINE SPED UP FAST BECAME VERY DANGEROUS. FORD HAS THESE THROTTLE BODYS ON BACK ORDER... THAT'S SAD. PLS RECALL ASAP BEFORE SOMEONE LOSES THEIR LIFE. *TR
Power train, Electrical system, Engine, Jul 27, 2013
I WAS DRIVING HOME FROM THE STORE TODAY ON A 4 LANE ROAD AND WAS MAKING A LEFT TURN WHEN THE CAR POWERED DOWN TO 1 MPH AND STAYED THERE. THANKFULLY THE CAR I TURNED IN FRONT OF HAD PLENTY OF TIME TO SLOW DOWN TO AVOID ME. I TRAVELED TWO BLOCKS HOME AS THE CAR ONLY ALLOWED ME TO GO 1 MPH WITH THE WRENCH LIGHT ON AND WITH A SLIGHTLY JERKY RIDE. I CALLED MY LOCAL REPAIR SHOP AND THEY GOT ME IN TO TAKE A LOOK AT IT. I ASSUMED BAD GAS OR A FUEL LINE NEEDED TO BE CLEANED, BUT ALSO THOUGHT IT WAS ODD THAT A THREE YEAR OLD CAR NEEDED ANY WORK. THEY TROUBLESHOOTER AND CLEANED THE FUEL LINES AND TOOK OUT THE MOISTURE THEY THOUGHT WAS CAUSING THIS. THE MECHANIC THEN TOOK IT FOR A TEST RUN IN THE LOCAL PARKING LOT WHERE THE CAR SHUT DOWN ON HIM AND ONCE HE RESTARTED THE CAR RAN FINE. HE SAID NO CODES CAME UP BUT WITH INVESTIGATING ONLINE HE FOUND IT TO BE THE FUEL THROTTLE NEEDED TO BE REPLACED AND HE WOULD CALL ME FOR AN ESTIMATE AND THAT I MIGHT WANT TO JOIN THE COMPLAINT ISSUE ONLINE. I WILL RECEIVE MY ESTIMATE ON MONDAY. FORD REALLY NEEDS TO TAKE CARE OF THEIR CUSTOMERS. I HAVE NO PROBLEM PAYING FOR A WEAR AND TEAR ISSUE. I DO HAVE A PROBLEM WITH COMPANIES IGNORING CUSTOMER COMPLAINTS AND NOT TACKLING THE ISSUE BEFORE A DEATH ENSUES. IS IT REALLY WORTH SOMEONE BEING SEVERELY INJURED OR KILLED OVER SAVING YOUR NAME? FUNNY PART IS THAT I CHOOSE TO GO BACK TO AN AMERICAN MADE CAR AFTER WANTING TO SUPPORT THE RECOVERY AND FELLOW FAMILY MEMBERS THAT WORK FOR FORD. I WILL NEVER FORGIVE FORD IF THEY DO NOT TAKE CARE OF THIS AND IF MY CAR IS $400.00 OR MORE IN REPAIR. THIS HAS HAPPENED 4 TIMES NOW AND I AM AFRAID TO DRIVE THE CAR. PLEASE HELP. *TR
Power train, Engine, Jul 27, 2013
WHILE DRIVING ON THE HIGHWAY THE VEHICLE SUDDENLY LOST POWER, THE WRENCH LIGHT TURNED ON AND IT BEGAN TO SHAKE AS IF DRIVING ON A RUMBLE STRIP. I HAD TO PULL THROUGH THREE LANES OF TRAFFIC DURING RUSH HOUR WITHOUT POWER JUST TO REACH THE SHOULDER. I TURNED THE VEHICLE OFF AND HAD TO GATHER MYSELF, REALLY HAPPY NOT TO HAVE BEEN HIT BY OTHER VEHICLES. I ATTEMPTED TO TURN THE VEHICLE BACK ON AFTER A FEW MINUTES AND THE LIGHT HAD TURNED OFF AND EVERYTHING WORKED FINE. THE SAME THING HAPPENED THE NEXT MORNING ON A RESIDENTIAL STREET. TAKING THE CAR INTO A FORD DEALER AS SOON AS I CAN. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 26, 2013
DRIVING DOWN A SIX LANE HIGHWAY AT 50 MPH, CAR SUDDENLY SHUTS DOWN, BARELY IDLING. WAS FORTUNATE ENOUGH TO GET OVER TO THE SIDE OF THE ROAD WHERE THE CAR STALLED. WAS TOWED TO A SHOP WHERE THE PROBLEM WAS MISDIAGNOSED AS A BAD BATTERY. NEW BATTERY PUT IN AND SAME PROBLEM HAPPENED 36 HOURS LATER. COMPUTER WAS CHECKED THIS TIME AND WAS GIVING A P2111 ERROR CODE WHICH IS A STUCK THROTTLE BODY SENSOR. COULD HAVE BEEN A REAL PROBLEM IF THE EVENT HAPPENED AT INTERSTATE SPEED, OR MAKING A LEFT TURN IN HEAVY TRAFFIC. INTERNET IS FULL OF SIMILAR PROBLEMS WITH THIS VEHICLE. *TR
Vehicle speed control, Fuel/propulsion system, Jul 26, 2013
WHILE DRIVING THE GAS PEDAL BEGINS TO SHAKE AND THEN THE CAR SHUTS OFF COMPLETELY. HAVE READ SEVERAL REVIEWS/COMPLAINTS ABOUT IT BEING THE THROTTLE BODY, AND THAT'S WHAT IT IS. $800, AND WARRANTY IS EXPIRED, BUT BROUGHT THE CAR IN PREVIOUSLY TO FORD WITH THE SAME ISSUES, THEY COULDN'T FIND ANY PROBLEMS THEN. DON'T FEEL I SHOULD PAY FOR A MISTAKE MADE BY FORD. *TR
Power train, Engine, Jul 26, 2013
TRAVELING APROX 60MPH ON HIGHWAY. LOST POWER. YELLOW WRENCH SYMBOL CAME ON. COASTED TO SAFETY. AFTER SEVERAL MINUTES TIED TO RESTART. RESTARTED NORMALLY. FINISHED TRIP. LATER COMPUTER DIAGNOSIS SHOWED PO2111 AND PO2112. FORD WOULD NOT ASSIST . LATER FOUND MANY HAVE HAD SIMILAR ISSUES. SAFETY PROBLEM! *TR
Vehicle speed control, Jul 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS OVER 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE THROTTLE BODY CONTROL. THE DEALER REPLACED THE THROTTLE BODY CONTROL AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Power train, Engine, Jul 26, 2013
THE STEERING WHEEL STARTING SHAKING AS THE CAR LOST POWER AND EVENTUALLY COMPLETELY STALLED. AFTER SEVERAL MINUTES IT STARTED BUT WE DIDN'T EVEN GET A MILE FURTHER BEFORE THE SAME THING HAPPENED AGAIN. AS THIS WAS HAPPENING THE CHECK ENGINE LIGHT CAME ON AND A LITTLE WRENCH LAMP LIT UP ON THE INSTRUMENT PANEL. AFTER ABOUT 20 MINUTES WE WERE ABLE TO START THE CAR AGAIN AND DRIVE IT TO A FORD DEALERSHIP SEVERAL MILES AWAY WHERE THEY REPLACED THE THROTTLE BODY 4 DAYS LATER. IT TOOK THEM THAT LONG TO GET THE PART IN BECAUSE THEY HAD TROUBLE FINDING ONE SINCE SO MANY OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *TR
Engine and engine cooling, Vehicle speed control, Jul 26, 2013
WENT TO START CAR IN DRIVEWAY AND IT STARTED IN LIMP MODE. LET IT SIT OVERNIGHT AND IT STARTED FINE AND RAN OKAY FOR ANOTHER 9 DAYS. THEN WHILE DRIVING DOWN RURAL HIGHWAY AT 60 MPH IT WENT INTO LIMP MODE AGAIN. PULLED OVER, WAITED, RESTARTED, HOPING TO GET TO THE NEXT CITY. HOWEVER, AFTER ANOTHER 7 OR 8 MILES, IT WENT INTO LIMP MODE AGAIN AND I PULLED OFF INTO A PARKING LOT. HAD IT TOWED BACK TO DEAL. FORD SERVICE TOLD ME THIS WAS THE THIRD INSTANCE THEY HAD IN THE LAST WEEK OR TWO, THAT FORD IS NOT PRODUCING THESE PARTS (FOR A KNOWN DEFECT!), AND THAT IT TOOK THEM EIGHT DAYS TO GET THE LAST PART. BESIDES THIS BEING A HUGE SAFETY ISSUE, IT IS A MAJOR INCONVENIENCE THAT PARTS ARE UNAVAILABLE AS WELL. FORD NEEDS TO RECTIFY THIS PROBLEM ASAP BEFORE SOMEONE IS KILLED! MY FATHER RETIRED FROM FORD AND WE HAVE NEVER DRIVEN ANY OTHER KIND OF VEHICLE BUT THIS SITUATION IS MAKING ME RE-EVALUATE MY LOYALTY TO FORD PRODUCTS. *TR
Vehicle speed control, Jul 25, 2013
I WAS DRIVING ON THE HIGHWAY AND MY CAR CAME TO A SUDDEN STOP. IT WAS SUDDEN ENOUGH WHERE MY HEAD SMACKED THE STEERING WHEEL. I LATER CAME TO FIND OUT THAT IT WAS A BAD THROTTLE BODY ON THE CAR. MY CAR HAS BEEN IN A SHOP FOR 2 WEEKS NOW AND THE MECHANICS ARE TELLING ME THAT FORD IS HAVING MASSIVE ISSUES WITH THE PART AND ITS ON A NATIONAL BACK ORDER FOR UP TO 6 WEEKS. FORD EXECUTIVES SHOULD BE ARRESTED FOR SWEEPING THIS UNDER THE RUG AND NOT ADDRESSING THE ISSUE. THIS ALMOST CAUSE A MASSIVE ACCIDENT. *TR
Fuel system, Gasoline, Power train, Engine, Jul 25, 2013
DRIVING DOWN INTERSTATE AT 70 MILES PER HOUR IN FAR LEFT LANE WHEN VEHICLE UNEXPECTEDLY LOSES POWER. ACCELERATOR PEDAL COMPLETELY UNRESPONSIVE, AND ENGINE SPEED DROPS TO APPROXIMATELY 800 RPM. I HAD TO QUICKLY MANEUVER ACROSS TWO LANES, WHICH WERE OCCUPIED BY TRACTOR TRAILERS TO GET TO RIGHT SHOULDER. CAME EXTREMELY CLOSE TO HAVING A MAJOR ACCIDENT DURING HEAVY TRAFFIC WHICH WOULD HAVE CERTAINLY INVOLVED 15-20 VEHICLES DUE TO SUDDEN ONSET AND HEAVY TRAFFIC. VEHICLE IDLED EXTREMELY ROUGH UPON STOP. VEHICLE WOULD RESTART AND OPERATE NORMALLY FOR AN UNKNOWN AMOUNT OF TIME, THEN THE SAME ISSUE WOULD HAPPEN AGAIN. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR FORD FUSIONS BUILT PRIOR TO LATE 2011 AND FORD ESCAPES. THIS IS A VERY DANGEROUS MALFUNCTION, AND A RECALL SHOULD ABSOLUTELY BE ISSUED. ONLINE RESEARCH HAS A CONSENSUS THAT THE PROBLEM IS A BAD THROTTLE BODY. THERE ARE HUNDREDS AND HUNDREDS, IF NOT THOUSANDS, OF THE EXACT SAME PROBLEM FROM THESE VEHICLES. I HAVE BEEN VERY SATISFIED WITH THIS VEHICLE UNTIL THIS POINT. *TR
Power train, Jul 25, 2013
BEGINNING IN NOVEMBER 2012, THE ABOVE 2010 FORD FUSION BEGAN INTERMITTENTLY AND RANDOMLY "STALLING OUT". IT FIRST HAPPENED AT INTERSTATE SPEEDS. THE CAR WOULD COMPLETELY LOSE PROPULSION. THE ACCELERATOR WOULD NOT PROPEL THE CAR, BUT THE CAR WOULD KEEP RUNNING AT A LOW IDLE. ONCE THE CAR WAS TURNED OFF FOR SEVERAL SECONDS, IT WOULD RESTART AND BE FINE AGAIN UNTIL THE NEXT UNANTICIPATED OCCURRENCE. THE "WRENCH" LIGHT WOULD COME ON WHILE IT WAS OCCURRING, BUT THAT OR THE "ENGINE LIGHT" WOULD NOT STAY ON. THE FORD DEALER THAT WE CONTACTED SAID THAT THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM IF IT WAS NOT OCCURRING IN THEIR PRESENCE, OR IF THE ENGINE LIGHT WAS NOT ON TO HELP DIRECT THEM. THIS HAS OCCURRED UPWARDS OF 15 OR MORE TIMES BETWEEN NOVEMBER 2012 AND TODAY, PLACING MY SPOUSE IN PRECARIOUS TRAFFIC SAFETY SITUATIONS. TODAY, THE SAME PROBLEM OCCURRED THREE TIMES IN A ROW, THE FIRST TIME ALMOST CAUSING A COLLISION WHILE GOING AT HIGHWAY SPEED. THE ENGINE LIGHT STAYED ON THIS TIME, AND IT WAS IMMEDIATELY BROUGHT TO THE DEALERSHIP. THEY HAD A HARD TIME WITH DIAGNOSTICS, BUT CURRENTLY BELIEVE IT HAS SOMETHING TO DO WITH ELECTRONIC COMPONENTRY THAT SUBSTANTIALLY HELPS THE ENGINE INTERPRET WHAT THE ACCELERATOR WANTS. ALTHOUGH THIS WOULD SEEM TO BE A DRIVE TRAIN ISSUE, THEY ARE TELLING ME THAT FORD IS REFUSING TO COVER IT UNDER THEIR 5 YEAR / 50,000 MILE DRIVE TRAIN WARRANTY (REMARKABLE). IN LOOKING MORE INTO THIS PROBLEM TONITE, I FOUND THAT NHTSA SEEMS TO BE INVESTIGATING THIS SAME ISSUE (SEE: WWW.THESPEC.COM/NEWS-STORY/2091295-FORD-VEHICLES-INVESTIGATED-OVER-COMPLAINTS-OF-STALLING-OR-SURGES/). TO ASSIST WITH THAT INVESTIGATION, I WANTED TO MAKE YOU WERE AWARE OF THAT SAME ISSUE WITH THIS PARTICULAR VEHICLE, AND AM SEEKING YOUR INPUT AND ASSISTANCE IN THIS SAFETY MATTER. THANK YOU, IN ADVANCE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2013, crash
WHEN TRAVELING DOWN THE ROAD IN TYPICAL CONDITIONS THE POWER COULD CUT OUT ON THE ENGINE. ELECTRICAL POWER WOULD STILL BE ON BUT NO POWER WOULD GO TO THE ENGINE FORCING ME TO PULL OFF THE ROAD AND RESTART. THIS HAS HAPPENED SEVERAL TIMES AND CAUSED A MINOR BUMP WITH A TRAFFIC BARREL. FORD LISTS THIS AS SERVICE NOTICE WHEN IT SHOULD BE A RECALL, I COULD HAVE BEEN KILLED HAD I NOT HAD ENOUGH ROOM TO AVOID THE SEMI TRUCK SPEEDING BEHIND ME. *TR
Steering, Jul 25, 2013
POWER STEERING WENT OUT WHILE DRIVING. TOOK IN TO A FORD DEALER FOR DIAGNOSTIC TEST, AND THE STEERING GEAR HAD GONE BAD. HAD TO HAVE IT REPLACED. *TR
Power train, Jul 25, 2013
THE FIRST INCIDENT I WAS GOING DOWN THE INTERSTATE AT 60MPH THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON TURNED THE CAR OFF RESTARTED AND THE WRENCH WAS GONE AND THE CAR RAN FINE. IT HAS HAPPENED 2 MORE TIMES THE LAST TIME THE CHECK ENGINE LIGHT CAME ON AND ABLE TO PULL CODE P2111 THROTTLE OPEN, THE CAR WAS IN LIMP MODE. FORD WONT FIX IT. NEW THROTTLE BODY PUT ON TODAY. *TR
Vehicle speed control, Jul 25, 2013
THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW MONTHS AND HAPPENED 3 TIMES ON 7/24/13 - I AM IN TRAFFIC ON BUSY HIGHWAY AND THE CAR JUST STALLS. LUCKILY I WAS ABLE TO PULL OVER ALL 3 TIMES TURNED IT OFF AND RESTARTED. HAD I BEEN DOING THE SPEED LIMIT OF 60 I FOR SURE WOULD HAVE BEEN INVOLVED IN AN ACCIDENT WITH AS MUCH TRAFFIC THAT IS ON THE 10. THIS IS A VERY SERIOUS PROBLEM AND FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED. *TR