2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Vehicle speed control, Jun 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED IT AND BEGAN TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Power train, Engine, Fuel/propulsion system, Jun 25, 2013
MY 2010 FUSION IS EXPERIENCING THE SAME LOSS OF POWER ISSUES (COMPLETE LOSS OF ACCELERATOR RESPONSE, FOLLOWED BY THE WRENCH LIGHT APPEARING) RELATED TO THE DEFECTIVE THROTTLE BODY CONTROL. WHILE SPORADIC AT FIRST, THE FREQUENCY OF THE INCIDENTS HAS INCREASED TO WHERE FAILURE NOW HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN (THE 25+ FAILURES HAVE OCCURRED IN ALL SITUATIONS, AT ALL SPEEDS: AT HIGHWAY SPEEDS, ON SIDE STREETS, ACCELERATING UP HILLS, PULLING AWAY FROM STOPLIGHTS, ETC). I HAVE STOPPED DRIVING THE CAR BECAUSE THE LAST THROTTLE FAILURE OCCURRED AS I CROSSED A BUSY 4 LANE HIGHWAY AND COULD'VE RESULTED IN A DEADLY ACCIDENT. WHEN ATTEMPTING TO HAVE THE PROBLEM FIXED IN APRIL, MY LOCAL DEALER CLAIMED FORD HAD PLACED A "HOLD" ON ALL THROTTLE BODIES AND THAT A NEW DESIGN OF THE THROTTLE BODY PART WAS BEING SHIPPED FROM THE SUPPLIER IN MID-MAY. (THE DEALER ALSO INFORMED ME THAT, DESPITE THIS BEING A PART OF THE ENGINE, THE THROTTLE BODY IS NOT COVERED BY THE POWERTRAIN WARRANTY.) WHEN MY "NEW" THROTTLE BODY ARRIVED AT THE DEALERSHIP IN MID-JUNE AND I CAME IN TO HAVE THE PART REPLACED, I WAS TOLD FORD HAD PLACED ANOTHER "HOLD" ON THE PART AND MY CAR COULD NOT BE SERVICED AT THIS TIME. IF FORD WILL NOT FIX THIS PROBLEM ON THEIR OWN, IT IS IMPERATIVE THE NHTSA PROTECT CONSUMERS BY FORCING THE COMPANY TO ADDRESS THIS PROBLEM AND TO DO SO AT NO COST TO THE CAR OWNERS. FOR OWNERS WHO ARE FORCED TO DRIVE THIS CAR, THIS IS A LIFE AND DEATH ISSUE. *TR
Electrical system, Vehicle speed control, Jun 25, 2013
THE FIRST INCIDENT OCCURRED WHEN I WAS CROSSING A BUSY INTERSECTION AND THE VEHICLE LOST POWER. I HAD TO DRIVE ONTO THE MEDIAN TO AVOID TRAFFIC, TURN MY CAR OFF AND BACK ON, AND THEN IT RAN LIKE NOTHING HAPPENED FOR A COUPLE OF WEEKS. THE SECOND INCIDENT, SAME THING, I WAS DRIVING ALONG AND THE CAR COMPLETELY LOST POWER AND I HAD TO PULL OFF OF ROAD AND RESTART THE VEHICLE. EACH TIME, THE WRENCH LIGHT FLASHED ON AND THE CAR SHUTTERED AS I CAME TO A COMPLETE STOP. AFTER THE FOURTH TIME, SAME SCENARIO, THE CHECK ENGINE LIGHT POPPED ON AND HASN'T DISAPPEARED. IT HAS NOW HAPPENED AT LEAST ONCE A DAY FOR THE PAST 3 DAYS WITH NO LUCK GETTING IT INTO A MECHANIC FOR ANOTHER WEEK. AFTER RESEARCHING, I DISCOVERED THAT IT IS PROBABLY THE THROTTLE BODY AND IS A VERY COMMON AND DANGEROUS PROBLEM IN FORD FUSIONS. I AM DISGUSTED AND DISAPPOINTED THAT THERE ARE SO MANY COMPLAINTS AND NOTHING BEING DONE. THE PART NEEDS RECALLED! THIS IS MY SECOND 2010 FORD FUSION AFTER PRAISING MY FIRST ONE FOR SAVING MY LIFE IN A HEAD ON COLLISION. HOWEVER, AFTER BEING TERRIFIED FOR STALLING OUT OF NO WHERE AND POSSIBLY BEING IN ANOTHER LIFE THREATENING ACCIDENT, I AM TEMPTED TO NEVER BUY FORD AGAIN. *TR
Vehicle speed control, Engine, Jun 25, 2013
VEHICLE STALLED, WRENCH LIGHT ON DASH LIT. I WENT TO SIDE OF ROAD, DEPRESSED ACCELERATOR BUT ENGINE DID NOT RESPOND. IDLED ONLY, IDLE WAS ROUGH , ENGINE JERKED. AFTER 2 MINUTES I TURNED ENGINE OFF THEN STARTED THE ENGINE WITH NORMAL RESULT, WRENCH LIGHT WAS OFF AND VEHICLE IDLED NORMALLY. I DROVE 20MILES HOME. WILL TAKE VEHICLE TO DEALER 6/26, I BELIEVE THIS IS A DANGEROUS OCCURRENCE AS STALLING AT A HIGHER SPEED IN TRAFFIC COULD BE DEADLY. *TR
Power train, Jun 25, 2013
WE WERE TRAVELING AT ABOUT 30 MPH ON A MODERATELY BUSY STREET. ALL OF A SUDDEN OUR CAR LOST POWDER. IT WOULD BARELY MOVE. LUCKILY WE WERE NOT ON A BUSY FREEWAY OR WE WOULD HAVE BEEN HIT BY ON COMING CARS. WE WERE ABLE TO GO CHUG, A CHUG OVER TO A NEARBY PARKING LOT. WE TURNED OFF THE IGNITION AND TRIED TO DECIDED WHAT WE SHOULD DO. MY HUSBAND STARTED THE CAR AGAIN AND IT SEEMED TO BE WORKING. WE MANAGED TO GET HOME. WE DROVE IT AROUND LOCALLY FOR THE WEEKEND WITHOUT A PROBLEM. ON TUESDAY I WAS ON A CURVING TWO LANE ROAD AND IT HAPPENED AGAIN. I WAS ABLE TO GO CHUG, A CHUG UNTIL I REACHED A LOCATION WHERE I COULD PULL OVER TO TURN OFF THE IGNITION. WE IMMEDIATELY TOOK IT OUT TO A FORD DEALER. THEY SAID IT NEEDED AN ENTIRE THROTTLE POD. THEY REPLACED IT FOR $685.00. DRIVING HOME WE REALIZED THAT THE ENGINE DIDN'T RETURN TO IDLE AFTER TAKING OUR FOOT OFF OF THE ACCELERATOR PEDAL. THE RPMS WERE SET TOO HIGH FOR SAFE DRIVING. THE CAR CREEPS EXCESSIVELY AT STOPS. THE ENGINE CONTINUES TO ACCELERATE WHILE APPLYING THE BRAKE. AT TIMES, WHEN WE DO PRESS ON THE ACCELERATOR PEDAL AND THEN REMOVE OUR FOOT, THE CAR HAS CONTINUED TO ADVANCE FOR EIGHT BLOCKS WITH NO FOOT ON THE PEDAL. WE TOOK THE CAR BACK AND WERE TOLD THE CAR WAS SET THAT WAY FROM THE FACTORY BECAUSE IT DOESN'T HAVE A "HILL ASSIST" AS THE 2013 CARS HAVE. THESE PROBLEMS ARE EXTREMELY DANGEROUS FOR SAFE DRIVING. *TR
Power train, Jun 25, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO JERK AND LUNGE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THE TRANSMISSION NEEDED TO BE FLUSHED AGAIN. THE VEHICLE WAS REPAIRED. TWO DAYS LATER WHILE DRIVING 40 MPH THE VEHICLE FAILED TO CHANGE GEARS, SLOWED DOWN INDEPENDENTLY, AND WOULD NOT ACCELERATE MORE THAN 25 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SIX MONTHS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 124,000.
Vehicle speed control, Fuel/propulsion system, Jun 25, 2013
THIS WAS THE THIRD TIME IT HAS HAPPENED. FIRST TIME, REPLACED BATTERY ($100). CAR SUDDENLY DIES AND LOSES ALL POWER. ABLE TO RESTART, BUT WITH DIFFICULTY. VERY DANGEROUS, ESPECIALLY WITH A THREE-YEAR OLD! WAS DRIVING TO THE DEALER TO GET IT LOOKED AT AND WAS GOING 60 MPH AND IT JUST DIED, LUCKILY WAS BY AN OFF-RAMP SO COULD EXIT FREEWAY. AFTER LOOKING IT UP ONLINE (CAR IS AT THE DEALER AS WE SPEAK AND THEY HAVE NO CLUE ON WHAT'S WRONG), I DETERMINED IT'S A THROTTLE BODY ISSUE. VERY DANGEROUS!!!!! *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jun 25, 2013
DRIVING DOWN THE HIGHWAY I LOST THE ABILITY TO ACCELERATE, AND THE CAR WENT TO A QUICK DECELERATE. LUCKILY THERE WAS NOT MUCH TRAFFIC, AND I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. THE CAR ALMOST STALLED ONCE I GOT COMPLETELY STOPPED. I TURNED THE CAR OFF FOR ABOUT 30 SECONDS, AND RESTARTED IT. IT STARTED UP A LITTLE SLOW, BUT WAS QUICK TO GO BACK TO NORMAL. THIS WAS ON TUESDAY MORNING. ON FRIDAY AFTERNOON THE SAME SYMPTOMS (NO ACCELERATION, AND A QUICK DECELERATION) BUT THIS TIME I WAS TRAVELING APPROXIMATELY 60 MPH IN HEAVIER TRAFFIC. I WAS IN THE LEFT LANE, AND MY ONLY OPTION WAS TO PULL OFF TO THE LEFT, BECAUSE I WAS NOT TRAVELING FAST ENOUGH TO TRY AND GET THROUGH THE TRAFFIC TO THE RIGHT. TURNED IT OFF, ABOUT A MINUTE LATER I STARTED IT AGAIN, AND I WENT ON MY WAY. THEN THIS MORNING (06/25/13) IT HAPPENED 2 TIMES ON MY WAY TO WORK. I HAVE BEEN DRIVING IN THE RIGHT LANE, JUST IN CASE IT HAPPENED AGAIN, AND IT IS A GOOD THING I DID. I CONSIDER THIS TO BE A SAFETY HAZARD, AS TRAVELING AT HIGH SPEEDS, AND NOT BEING ABLE TO SAFELY GET PULLED OVER PRESENTS A LOT OF DANGER FOR MYSELF AND OTHER DRIVERS. I TOOK MY CAR TO THE REPAIR SHOP TO HAVE THEM LOOK AT THE CODE, AND THEY TOLD ME IT POINTS TO A THROTTLE BODY ISSUE. AFTER READING NUMEROUS REPORTS OF SIMILAR SITUATIONS AND SYMPTOMS, I THINK THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED. *TR
Engine and engine cooling, Vehicle speed control, Jun 25, 2013
COMING HOME FROM WORK MY CAR STARTED TO HAVE DIFFICULTIES KEEPING SPEED. SOON AFTER MY CAR LOST ENGINE POWER. THIS HAPPENED TWICE WHILE ON MY WAY HOME WITHIN 15 MINUTES OF EACH OTHER. WHEN I BROUGHT MY CAR IN THE REPORT I WAS GIVEN SAYS "CODE P2111 PRESENT" WHEN MEANS THAT THE THROTTLE BODY NEEDS TO BE REPLACED. I HAVEN'T EVEN HAD MY CAR FOR A YEAR. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 25, 2013
I WAS DRIVING AT 55 MPH AND THE CAR SUDDENLY LOST POWER ALL IT WOULD DO WAS IDLE. THIS HAS HAPPENED SEVERAL TIMES I CHECKED THE CODES WITH MY SCAN TOOL IT GAVE TWO CODES FOR STUCK THROTTLE BODY ONE FOR STUCK CLOSED AND THE OTHER ONE FOR STUCK OPEN. *TR
Vehicle speed control, Fuel/propulsion system, Jun 25, 2013
I'M ALSO HAVING THROTTLE BODY PROBLEMS IN MY 2010 FUSION. THE CAR HAS REPEATEDLY LOST POWER WHILE TRAVELING DOWN THE ROAD AT 60+ MPH. THE WRENCH AND CHECK ENGINE LIGHT COME ON. IT DID IT 4 TIMES IN ONE DAY. FORD CUSTOMER CARE ACKNOWLEDGED THERE WERE PROBLEMS WITH THE THROTTLE BODIES ON THESE CARS BUT REFUSES TO REPLACE THEM UNDER WARRANTY. *TR
Electrical system, Fuel/propulsion system, Jun 25, 2013
CAR APPEARS TO STALL FOR NO REASON. APPARENTLY (ACCORDING TO FORD) THE CAR WAS NOT COMPLETELY STALLING BUT INSTEAD GOING INTO A "LIMP HOME MODE" WHEN CAR COMPUTER DETECTED AN ENGINE PROBLEM. CAR WAS BROUGHT TO DEALER AND THEY REPLACED THE THROTTLE BODY WHICH CORRECTED THE PROBLEM (OVER $400). THIS "STALLING" EFFECT OCCURRED ON INTERSTATE 95 IN WEST PALM BEACH FLORIDA, WHERE SPEED LIMIT IS 65MPH, WHICH PUT US AND OTHERS AT CONSIDERABLE RISK OF CRASH AND INJURY. I SUBSEQUENTLY READ THAT THIS COMPONENT DEFECT AND STALLING SYMPTOMS WAS A FORD FUSION "EPIDEMIC". *TR
Power train, Jun 25, 2013
THE CARS STALLS WHILE ACCELERATING. THE FIRST TIME IT HAPPENED WAS WHILE DRIVING ON THE EXPRESSWAY 8 MONTHS AGO AT 50MPH . THE CAR ALL OF THE SUDDEN STOPPED ACCELERATING A WRENCH ICON APPEARED AND HAD TO PULL OVER TO THE SHOULDER, TURN THE IGNITION OFF AND THE CAR STARTED AND WAS ABLE TO DRIVE OFF WITH NO PROBLEMS. THE SECOND TIME WAS WHILE DRIVING ON STREET AT 25MPH, HAD TO REPEAT THE PROCESS. ON 6/25 IT HAPPENED AGAIN AFTER BEING STOPPED ON A TRAFFIC LIGHT AND TURNED LEFT ACCELERATED AND CAR STALLED AGAIN AT 50MPH HAD TO PULL OVER ONCE AGAIN. THIS TIME THE ENGINE LIGHT APPEAR. I HAD TO DRIVE 5 MILES TAPPING THE GAS PEDAL TO PREVENT THE CAR FROM STALLING. AFTER THAT I WAS NOT ABLE TO REPRODUCE THE PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Jun 25, 2013
I WAS PULLING OUT ONTO A HIGHWAY AND AS I GAVE THE CAR THE GAS, IT SUDDENLY WOULD NOT ACCELERATE. THE CAR LOST ALL POWER BUT CONTINUED TO RUN AND I NOTICED A LIGHT ON MY INSTRUMENT CLUSTER OF A WRENCH. I PULLED OVER AND STOPPED THE CAR. I TURNED THE KEY OFF AND LET THE CAR SIT FOR A MINUTE OR TWO AND STARTED IT BACK UP. THIS HAS HAPPENED SEVERAL TIMES SINCE. A COUPLE OF TIMES THIS HAS OCCURRED AND I WAS MOVING AT A CONSIDERABLE PACE WITH OTHER VEHICLES BEHIND ME. *TR
Vehicle speed control, Jun 24, 2013
CAR QUIT ACCELERATING (DIDN'T SHUT OFF) AND RAN ROUGHLY. FORTUNATELY, I WAS ABLE TO EASILY PULL OFF TO THE SIDE OF THE ROAD. I TURNED THE IGNITION OFF AND RESTARTED THE CAR. IT STARTED WITH NO PROBLEMS THE REST OF THE DAY. INCIDENT HAPPENED FIVE MORE TIMES OVER THE NEXT FOUR DAYS (COULDN'T GET CAR TO THE DEALER UNTIL THEN). ON THE 4TH OF JUNE, I WAS TAKING THE CAR TO THE DEALER AND IT STARTED ACTING UP AGAIN, ONLY THIS TIME, I WAS ON THE FREEWAY IN HEAVY TRAFFIC. I HAD TO MOVE OVER TWO LANES TO THE BREAK DOWN LANE. I WAS ALMOST INVOLVED IN AN ACCIDENT, BECAUSE I COULDN'T ACCELERATE. I WAS CLOSE TO THE DEALER AND WAS ABLE TO RESTART THE CAR, TO GET IT THERE. I WAS INFORMED IT WAS PROBABLY THE THROTTLE BODY AND WOULD BE TWO OR THREE WEEKS BEFORE THEY WOULD RECEIVE THE PARTS AS THEY WERE ON BACKORDER. I WAS FORTUNATE, THAT THEY EVENTUALLY RECEIVED THE THROTTLE BODY ON THE 8TH OF JUNE. IT COST $515 PLUS $220 FOR THE RENTAL CAR. I KNOW THIS REPAIR AND THE COTS ARE BETWEEN ME AND FORD, BUT I DON'T KNOW WHO ELSE TO TURN TO, IN ORDER TO EXPRESS MY FEELINGS THAT I WAS RIPPED OFF BY FORD.
Engine and engine cooling, Power train, Jun 24, 2013
I WAS DRIVING AND ALL OF SUDDEN MY CAR STALLED IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED AN ACCIDENT. A WRENCH SYMBOL DISPLAYED ON THE DASH AS I TRIED TO ACCELERATE ON THE GAS BUT COULD NOT MOVE. I TO HURRY UP AND PULL OUT OF TRAFFIC BEFORE I GOT IT. I TURNED THE CAR OFF AND WAITED A FEW MINUTES STARTED IT BACK UP DRIVE TWO BLOCKS AND IT DID IT AGAIN. I ONLY HAD THE CAR LESS THAN A YEAR AND COULD HAVE A CAUSED A BAD ACCIDENT WITH THE CAR STALLING IN THE MIDDLE OF TRAFFIC. I THANKS GOD FOR WATCHING OVER ME. IM A SINGLE PARENT AND NEED A VEHICLE AND DON'T HAVE MONEY FOR COSTLY REPAIRS. *TR
Vehicle speed control, Fuel/propulsion system, Jun 24, 2013
I HAVE A 2010 FUSION THAT HAS ACTED UP PREVIOUSLY BUT QUIT AND NOW ITS DOING IT CONSISTENTLY. THE CAR THROWS A LIGHT THAT'S A WRENCH SPITS SPUTTERS AND WILL NOT RECEIVE ANY FUEL NO MATTER HOW MUCH YOU PRESS THE THROTTLE. I AM A FORD LOVER AND BOUGHT THIS CAR FOR MY FIANCE FOR A RELIABLE TRANSPORTATION AND NOW IM REALLY WORRIED THAT THIS VEHICLE IS GOING TO CAUSE HER TO GET INTO AN ACCIDENT. IT PRETTY MUCH SHUTS DOWN ON YOU WITH NOT ALLOT OF WARNING AND ALL YOU CAN DO IS COAST AND HOPE THAT YOU CAN PULL ON TO THE SHOULDER. I HAVE A FRIEND THAT WORKS FOR FORD THAT HAS INFORMED ME THAT THIS IS A VERY COMMON PROBLEM FOR THIS YEAR MODEL FUSION AND THAT ITS ABOUT $550 TO FIX. I AM I HAVE A DECENT JOB BUT I HAVE A WEDDING COMING UP IN JUST A MONTH AND A HALF AND MY SOON TO BE WIFE IS ABOUT TO START BACK COLLEGE AND WILL NOT BE HELPING ME FINANCIALLY I JUST CAN NOT AFFORD THE PARTS AND LABOR. IF THIS IS SUCH A COMMON PROBLEMS WITH THIS CERTAIN MODEL AND YEAR WHY HASN'T THERE BEEN A RECALL FOR THIS PART IT HAS OBVIOUSLY NOT BEEN VERY WELL BUILT AND IM CONCERNED IF I DO PAY THE $550 THAT THIS PART WILL JUST DO THE SAME THING. PLEASE HELP ALL OF US THAT ARE TRYING TO MAKE IT IN LIFE AND RECALL A VERY POOR DESIGN. *TR
Engine, Jun 24, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. *TR
Vehicle speed control, Fuel/propulsion system, Jun 24, 2013
WHILE MY 18-YEAR DAUGHTER WAS DRIVING THE 2010 FORD FUSION WITH MY 16-YEAR SON, THE CAR SHUT OFF AND THE WRENCH LIGHT TURNED ON. SHE PULLED OVER, WAS UPSET AND CALLED ME. SHE RESTARTED THE CAR AND IT SEEMED FINE. THEN ON JUNE 18TH, WHILE DRIVING AROUND 55 MPH, THE CAR SHUTTERED AND SHUT DOWN ON ME. I PULLED OFF THE ROAD AND RESTARTED THE CAR. TODAY, JUNE 24TH, WHILE DRIVING AROUND 35 MPH, THIS HAPPENED TO ME AGAIN, THE CAR SHUTTERED, I COULD NOT ACCELERATE AND I HAD TO PULL OFF AND RESTART THE CAR. I HAVE RESEARCHED THIS ISSUE ON LINE AND HAVE FOUND NUMEROUS SIMILAR STORIES. THEY ALL POINT TO THE THROTTLE BODY/ THROTTLE POSITION SENSOR. SOMEONE IS GOING TO GET KILLED. PLEASE RECALL THE THROTTLE BODY /THROTTLE POSITION SENSOR CAR AND GET FIXED. *TR
Engine and engine cooling, Vehicle speed control, Jun 24, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT AND THE ELECTRONIC THROTTLE BODY CONTROL WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, WHO INSTALLED A NEW RELAY FOR THE FUEL PUMP AND LOCATED A FAILURE WITH THE CATALYTIC ASSEMBLY. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 29,000. UPDATED 08/06/13*LJ UPDATED 08/06/2013 *JS
Vehicle speed control, Jun 24, 2013
THE ENGINE SURGES WHEN STOPPED AT A LIGHT OR THE BRAKE IS APPLIED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. I ALSO ALMOST RAN INTO ITEMS IN THE GARAGE AS I PULLED IN SLOWLY AND THEN IT SURGED. I TOOK IT TO THE DEALER TO HAVE IT INSPECTED AND THEY SAID IT WAS THE MASS AIR FLOW SENSOR AND THROTTLE BODY HAVING CARBON BUILD UP. *TR
Fuel/propulsion system, Jun 24, 2013
WHILE DRIVING THE VEHICLE, THE VEHICLE JUST STARTED COASTING, I COULD NOT ACCELERATE THE VEHICLE ANYMORE, LUCKILY, I WAS ABLE TO GET TO THE SIDE, OUT OF TRAFFIC, THE BATTERY LIGHT CAME ON, THE RPM STARTED MOVING BACK AND FORTH AND THE CAR STARTED JUMPING, AND THE WRENCH APPEARED. THE FIRST TIME I TRIED TO RESTART THE VEHICLE, IT WOULD NOT START, I WAITED A COUPLE OF SECONDS AND IT EVENTUALLY STARTED AND THEN AFTER ABOUT 2 MILES, IT CUT-OFF AGAIN. MY UNDERSTANDING IS THAT IT IS THE THROTTLE BODY. THIS IS EXTREMELY DANGEROUS. I HAVE HAD THREE OR FOUR CARS FROM FORD, THIS IS THE FIRST TIME I HAVE HAD A PROBLEM LIKE THIS. IN ADDITION, FORD NEEDS TO RECALL THESE VEHICLES. IF FORD DOES NOT RECALL THESE VEHICLES, MY SUGGESTION WOULD BE THAT MR. STEVEN KENNER, GLOBAL DIRECTOR, WHO FEELS THAT THERE IS NO UNREASONABLE RISK, PLACE HIS FAMILY INTO THESE FORD VEHICLES AND LET THESE VEHICLE STOP ON THEM AT NIGHT, OR ON THE EXPRESSWAY, OR WHERE EVER THEY MAY BE. IT IS EXTREMELY RIDICULOUS THAT A SEMI-NEW CAR THAT BARELY HAS MILES ON IT WOULD HAVE A PROBLEM SUCH AS THIS. AS OF THE DATE, OF MY COMPLAINT, I AM LOOKING AT 907 COMPLAINTS. THIS IS RIDICULOUS. *TR
Power train, Jun 24, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE FAILED TO ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; THE VEHICLE BEGAN TO OPERATE AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 77,000.
Vehicle speed control, Jun 24, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE ENGINE AND THROTTLE WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS COASTED ONTO THE EMERGENCY LANE AND WITHIN FIFTEEN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. A CERTIFIED MECHANIC PERFORMED A DIAGNOSTIC TEST THAT DETECTED A TROUBLE CODE RELATED TO THE THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Vehicle speed control, Jun 23, 2013
THROTTLE BODY IS APPARENTLY DEFECTED...WHEN I TRY TO ACCELERATE THE CAR SHUTS OFF AND YOU LOSE THROTTLE. YOU HAVE TO STOP AND RESTART THE CAR TO REGAIN ANY SPEED. THIS HAPPENED 8 TIMES IN A 3 MILE AREA. TAKEN TO HAVE THE PROBLEM LOOKED AT AND WAS GIVEN CODES P2112, P2111, PO685. APPARENTLY ON LINE THIS IS A REAL ISSUE WITH FORD FUSIONS AND THE PART IS ON BACK ORDER WITH FORD DEALERSHIPS. THIS IS A REAL SAFETY HAZARD AS DRIVING IN TRAFFIC JUST SHUTS OFF AT ANY GIVEN TIME. *TR