2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Sep 12, 2019
TAKATA RECALL IS THE POWER STEERING IS NOT WORKING .
Steering, Seats, Sep 10, 2019
I WAS DRIVING DOWN THE HIGHWAY ON THE INTERSTATE AT A SPEED LIMIT OF 60MPH IN MOTION ON MY WAY HOME AND IT STARTED GETTING HARD TO TURN MY STEERING WHEEL WHICH MADE IT HARD FOR ME TO MAKE A LEFT OR RIGHT TURN WHEN I WAS EXITING THE EXIT. THE SERVICE POWER STEERING POPPED UP ON MY DASHBOARD AND ADVANCE TRAC. SO THEN IT ENDED UP CHANGING TO SAY SERVICE POWER STEERING NOW WHICH IT MADE IT VERY HARD AND DIFFICULT TO EVEN BE ABLE TO DRIVE MY CAR PERIOD. I GOT A ESTIMATED OF $1811.94 FOR MY CAR TO BE REPAIRED AT WYNNE FORD AT 1020 W. MERCURY BLVD HAMPTON VA 23666 AND FOR ME TO GET A ESTIMATE OF THAT PRICE I CAN'T AFFORD TO PAY THAT IT'S LIKE BUYING A USED CAR AT THAT PRICE. I JUST FIND IT HARD TO BELIEVE THAT IT'S A RECALL ON A 2011-2012 FORD FUSION BUT NOT A 2010 WHEN THE SAME EXACT DEFECT IS GOING ON WITH THAT SAME CARJIS A DIFFERENT YEAR. WHICH BASICALLY I WOULD BE PAYING TO GET A ELECTRICAL POWER STEERING RACK AND PINION IN ORDER FOR MY CAR TO BE ABLE TO DRIVE AND FUNCTION CORRECTLY.
Steering, Sep 9, 2019
A FEW MONTHS AGO I WAS DRIVING ON A MAJOR STREET IN AUSTIN, & TURNING INTO A STORE PARKING LOT & MY POWER STEERING FAILED! STEERING WHEEL TOTALLY LOCKED UP ON ME! VERY SCARY-ALMOST HIT 2 ONCOMING CARS! POWER STEERING ASSIST FAULT LIGHT WAS ON & MINUTES LATER ANOTHER WARNING ABOUT ADVANCE TRAC FAULT. TURNING STEERING WHEEL IS NEARLY IMPOSSIBLE FOR ME.(I'M 5'3" 130 LBS & NOT A BODY BUILDER!). I MANAGED TO DRIVE IT 3 BLOCKS TO A MECHANIC. THEY CHARGED ME $100 FOR ESTIMATE OF $2400 TO REPAIR!! I DO NOT HAVE THAT KIND OF MONEY!! IS THERE A CLASS ACTION LAWSUIT I CAN JOIN OR SOMETHING ELSE TO VOICE MY COMPLAINT? ALSO I AM ONLY 10 MINS FROM MY WORK SO IT'S POSSIBLE I COULD DRIVE IT JUST TO GET TO MY JOB BUT THE INSPECTION HAS EXPIRED! DOES ANYONE KNOW IF THEY WILL PASS INSPECTION WITHOUT POWER STEERING? I'VE HEARD DIFFERENT STORIES! THANK YOU! FRUSTRATED! CHERYL
Steering, Sep 8, 2019
STEERING WANDERS WHILE DRIVING UNCONTROLLABLE AT TIMES .EPAS PLUS MAKES RUBBING NOISE WHEN TURNING
Steering, Sep 8, 2019
2010 FORD FUSION - POWER STEERING THE POWER STEERING FAILED AS I WAS COMING OFF THE INTERSTATE IN THE MIDDLE OF A HARD RIGHT TURN/CIRCLE. IT BECAME IMPOSSIBLE TO FULLY CONTROL THE STEERING AND COMPLETING THE RIGHT TURN. I ALMOST RAN OFF THE ROAD/EMBANKMENT WHEN THIS HAPPENED. I CAN'T FIND ANY INFORMATION ON A RECALL?
Other or unspecified, Engine, Sep 8, 2019
THROTTLE BODY RECALL I HAVE A 2010 FORD FUSION THAT I JUST PURCHASED LESS THEN A YEAR AGO. ONE DAY MY CHECK ENGINE LIGHT CAME ON AND I RETURNED THE CAR THEY TOLD ME IT WAS THE THROTTLE BODY. THEY REPLACED IT AND 3 MONTHS LATER IT WENT AGAIN. I LOOKED UP THE RECALLS AND THEY SAID THAT THE THROTTLE BODY WAS ONE OF THEM. IT HAS ALREADY BEEN FIXED 4 TIMES IN THE LAST COUPLE OF YEARS. NOW MY CAR IS STALLING AND SHUTTING OFF IN TRAFFIC. HOW DO I GO ABOUT GETTING THIS FIXED OR SOMETHING NEW. I LOOKED UP THE RECALLS AND IT SAIDS IM SUPPOSE TO HAVE A 10 YEAR EXTENDED WARRANTY OR 150,000 MILE WARRANTY. BUT NO ONE IS GIVING ME ANY ANSWERS. THIS CAR IS VERY DANGEROUS FOR ME AND MY FAMILY TO BE DRIVING IN. WHERE DO I GO FROM HERE..
Steering, Sep 7, 2019
ELECTRIC STEERING GOES OUT AND THE CAR BECOMES EXTREMELY HARD TO STEER. WARNING LIGHT COMES ON. STOPPING AND LETTING IT RESET WORKS SOMETIME. THE CAR IS DANGEROUS TO DRIVE. AN INEXPERIENCED DRIVE COULD HAVE A CATASTROPHIC WRECK BECAUSE OF THIS MANUFACTURER PROBLEM. IT SEEMS EVERYONE KNOWS ABOUT THIS MALFUNCTION ( FORD TECHNICIANS RECOMMEND I FILE THIS COMPLAINT ) BUT I RECIEVED NO HELP FROM FORD .
Steering, Sep 6, 2019
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING FAILED COMPLETELY..COULD NOT STEER THE CAR...MESSAGE SAID "POWER STEERING ASSIST FAULT". FORTUNATELY WE WERE ON A CITY STREET AND NOT ON RT.9 ..THE VERY BUSY HIGHWAY WE USUALLY TRAVEL ON. AFTER A FEW MINUTES I SHUT THE CAR OFF..WAITED A MINUTE AND STARTED IT AGAIN..IT WAS OK TO DRIVE BUT ONLY ABOUT A MILE AND IT HAPPENED AGAIN..WE WERE ABOUT 6 MILES FROM HOME...THIS HAPPENED TWO MORE TIMES BEFORE WE ACTUALLY GOT HOME! IT WAS A VERY SCARY EXPERIENCE AS THE POWER STEERING FAILED AS I WAS DRIVING AND I WAS ON A CURVE ON A BUSY STREET...WE SAT THERE WITH THE FLASHERS ON HOPING THAT NO ONE WOULD RUN INTO US! CAR IS NOW BEING TOWED TO FORD GARAGE FOR REPAIR...AND FROM WHAT WE WERE TOLD COULD BE VERY COSTLY. WE'VE BEEN INFORMED THAT FORD HAS RECALLED MANY CARS FOR THIS SAME PROBLEM BUT NOT THE 2010 FUSION WHICH MANY HAVE HAD THIS PROBLEM WITH! I FIND IT ABSOLUTELY AMAZING THAT FORD HAS BEEN AWARE OF THIS PROBLEM AND DID NOT RECALL THE 2010 FUSION. DRIVING A CAR THAT SUDDENLY LOSES IT'S STEERING IS DEFINITELY LIFE THREATENING...NO BETTER REASON THAN THAT FOR FORD TO RECALL AND REPAIR THIS ONGOING PROBLEM WITH THE 2010 FUSIONS!!
Service brakes, Sep 5, 2019
COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY.CHECK BRAKE SYSTEM HE CAR HAS NO BRAKE.
Steering, Power train, Sep 3, 2019
I HAD A FLAT TIRE WHAIL THE TIRE WAS GOING FLAT THE POWER STEERING WENT OUT AND IT SEEMS TO BE A BIG PROBLEM WITH THESE CARS THE CAR WAS IN MOTION WHEN THE POWER STEERING WENT OUT I WAS ON A SIDE STREET
Steering, Electrical system, Electronic stability control (ESC), Sep 3, 2019
THE POWER STEERING STOPPED WORKING & ALMOST CAUSED THE DRIVER TO HAVE AN ACCIDENT. VEHICLE WAS MOVING IN A PARKING LOT. UPON TURNING INTO A PARKING SPACE THE VEHICLE STEERING FAILED & ALMOST HIT THE CAR NEXT TO IT. A MECHANIC RAN DIAGNOSTIC & DETERMINED THE ELECTRONIC EPAS TORQUE SENSOR HAD FAILED.
Steering, Electronic stability control (ESC), Sep 3, 2019
DRIVING VEHICLE AT ABOUT 25 MPH WHEN AN ALERT CAME UP TO CHECK STABILITY CONTROL AND POWER STEERING. POWER STEERING WAS SLIGHTLY TOUGHER BUT NOT HARD. DROVE FOR ANOTHER 20 MILES TO DESTINATION AND IT WAS FINE. A FEW HOURS LATER WHEN THE CAR WAS RESTARTED THE POWER STEERING WAS COMPLETELY GONE AND ALERT SAID TO CHECK POWER STEERING NOW
Steering, Sep 3, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING AND "POWER STEERING DEFAULT" APPEARED. WHEN THE CONTACT SHIFTED INTO NEUTRAL, POWERED OFF THE ENGINE, AND RESTARTED THE ENGINE, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. EACH TIME, THE CONTACT HAD TO POWER OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI TEMPE (8050 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 505-4247) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.
Steering, Aug 31, 2019
WARNING LIGHT APPEARED 3 DAYS AGO TO SERVICE POWER STEERING. WITHIN A COUPLE OF HOURS THE POWER STEERING QUIT WORKING - ALMOST COULD NOT GET IT PARKED IN MY DRIVEWAY.DEALER BROUGHT OUT COMPUTER GOT THE STEERING UNLOCKED, SAID TO ADD SOME TRANSMISSION FLUID WHICH WE DID. THAT WAS 2 DAYS AGO, THE STEERING STARTED ACTING UP AGAIN AND BY THE TIME WE GOT HOME, IT WAS LOCKED UP AGAIN. GOT SOME TRANSMISSION FLUID BUT WAS UNABLE TO UNLOCK THE STEERING. IT DID LOOK LIKE SOME FLUID HAD BEEN LEAKING ON THE PAVEMENT. BUT THIS IS A TREMENDOUS SAFETY HAZARD - THERE WAS NO WARNING BETWEEN THE MESSAGE SAYING TO SERVICE IT AND WITHIN MINUTES THE POWER STEERING LOCKED UP AND IT TOOK A LOT OF STRENGTH TO GET IT HOME. FORTUNATLEY, BOTH TIMES WE WERE CLOSE TO HOME AND NOT ON A FREEWAY SOMEWHERE. THE FIRST TIME THE CAR LOT WE PURCHASED IT FROM CAME OUT WITH A SMALL COMPUTER AND GOT IT TO WORKING AGAIN, SAID TO ADD SOME TRANSMISSION FLUID BECAUSE THE TWO WORKED TOGETHER. WE DID THAT - WORKED ONLY 2 DAYS AND STEERING WENT OUT TODAY. IT IS MY GRANDDAUGHTERS CAR AND SHE NOR I REALLY HAVE THE MONEY TO FIX IT OR GET A NEW ONE AND SHE IS EXPECTING A BABY.
Steering, Aug 31, 2019
DRIVING ON THE FREEWAY AND THE POWER STEERING STOPS ALMOST CAUSED AN ACCIDENT. I PULL OVER TURN THE CAR OFF AND RESTART IT AND IT WORKS FINE FOR ABOUT 2 MINUTES AND THEN IT STOPS WORKING AGAIN. IT SAYS 'POWER STEERING ASSIST FAULT '. I LOOKED IT UP AND OVER 263,000 MODELS HAVE BEEN REPORTED AND OVER 2,200 COMPLAINTS. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS INTO A ACCIDENT AND GETS SERIOUSLY HURT.
Steering, Electronic stability control (ESC), Aug 29, 2019
MY 2010 FORD FUSION LOST ALL ELECTRONIC POWER STEERING WHILE DRIVING 45 ON THE HIGHWAY WITH MY 12 YR OLD AND 1 MONTH OLD IN THE VEHICLE. WHILE DRIVING MY STEERING SEIZED UP AND I HAD TO USE ALL EXTRA FORCE TO TURN OFF THE HIGHWAY. THANK GOD TRAFFIC WAS EASY AND I WAS ABLE TO GET OFF THE ROAD. THE DASH BOARD LIGHTS CAME ON SAYING TIRE PRESSURE LOW, SERVICE POWER STEERING AND ADVANCED TRAC WARNING. MANY COMPLAINTS HAVE BEEN MADE ABOUT THE 2010 FORD FUSION. HOWEVER A RECALL HAS ONLY BEEN ISSUED FOR THE 2011-2012 MODEL FOR THE SAME EXACT ISSUE THAT MANY PEOPLE ARE HAVING WITH THE 2010 AS WELL. THIS IS A SERIOUS MATTER. IT CAN BE VERY DANGEROUS NOT ONLY TO US AS THE DRIVERS BUT EVERYONE ON THE ROAD. VERY UNSAFE! HOPEFULLY A RECALL IS GIVEN FOR THE 2010 MODELS AS WELL, BEING THAT IT IS THE SAME EXACT ISSUE FOR A YEAR LATER AND ABOVE.
Steering, Aug 29, 2019
IT HAS HAPPENED TWICE SO FAR WHERE THE 'POWER STEERING ASSIST FAULT' LIGHT COMES ON AND MY CAR WON'T TURN. THE FIRST TIME I WAS DRIVING AND HAD TO PULL OFF TO THE SIDE OF THE ROAD (LUCKILY IT DIDN'T END IN A BAD WRECK!) AND TODAY IT HAPPENED WHILE TRYING TO DRIVE MY CHILDREN TO THEIR BUS STOP! THIS IS A SERIOUS ISSUE AND NEEDS TO BE RECALLED BEFORE SOMETHING BAD HAPPENS!!
Structure, Aug 28, 2019
SUN ROOF..ARMS THAT ARE HOLDING WINDOW ARE MADE OF PLASTIC AND ARE BREAKING DOWN...AFRAID THIS WILL CAUSE WINDOW TO FLY OFF CARS AND SERIOUSLY HURT SOMEONE.
Steering, Aug 26, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE INTO A FUEL STATION AND HAD IT TOWED HOME. MIDDLETOWN FORD (1750 N VERITY PKWY, MIDDLETOWN, OH 45042, (800) 556-1581) WAS CONTACTED AND STATED THAT THE FAILURE COULD EITHER BE CAUSED BY THE POWER STEERING OR THE GEAR SHIFT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
Steering, Aug 26, 2019
MY 2010 FORD FUSION WITH 72231 MILES RECENTLY LOST ALL POWER STEERING WHEN STARTED, SHUT OFF AND RESTARTED AND IT CAME BACK. NEXT DAY IT HAPPENED AGAIN AND INCLUDES SERVICE ADVANCE TRAC WARNING AS WELL AS THE STEERING ASSIST FAILURE WARNING. IT WILL NOT CORRECT ITSELF BY RESTARTING AND IS PERMANENTLY DISABLED. THIS IS MY WIFE'S CAR WHOM IS 67 YEARS OLD, 110 LB. AND CANNOT PHYSICALLY DRIVE IT. HAD THIS HAPPENED TO HER WHILE DRIVING IT WOULD MOST DEFINITELY RESULTED IN A MAJOR ACCIDENT! I AM A RETIRED FORD DEALERSHIP EMPLOYEE AND HAVE DONE A LOT OF RESEARCH ON THE SUBJECT AND CAN'T BELIEVE THAT NHTSA HAS NOT ISSUED A RECALL NOTICE ON THE 2010 FUSION BUT DID ON 2011 MODEL WITH EXACT SAME COMPONENT FAILURE AND SAFETY ISSUES! MY CAR IS UNDRIVABLE AND BEING DISABLED I AM UNABLE TO REPAIR MYSELF OR AFFORD PAYING DEALER FOR REPAIRS THAT SHOULD BE RESOLVED DUE TO THE SAFETY ISSUES.
Steering, Aug 26, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO MAKE TURNS. THE VEHICLE WAS DRIVEN TO KUNES COUNTRY FORD (1231 GENEVA ST, DELAVAN, WI 53115, (262) 728-9163) WHERE UNKNOWN REPAIRS WERE MADE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,272.
Power train, Aug 26, 2019
TRANS. PROBLEM HAPPENING FOR A LONG TIME. SINCE 2015. TRANS JUMPS OUT OF GEAR, LOSES POWER AND LURCHES. EXPERIENCED 3 NEAR HE AD ON COLISIONS WHEN JUMPING OUT OF GEAR. I HAVE NOTICED SCORES OF COMPAINTS ONLINE ABOUT THIS IDENTICAL PROBLEM.ALL WITH VEHICAL IN MOTION.
Air bags, Aug 20, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED SHEEHY FORD OF WARRENTON (6443 LEE HWY, WARRENTON, VA 20187) SEVERAL TIMES, BUT THEY HAD NOT RETURNED HIS TELEPHONE CALLS. THE CONTACT WAS UNAWARE IF PARTS WERE AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Aug 19, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION SE. THE CONTACT STATED THAT THE FUEL TANK LEAKED FUEL UNDERNEATH THE VEHICLE CAUSING THE VEHICLE TO LOOSE A QUARTER TANK OF FUEL OVERNIGHT AFTER REFUELING. THERE WAS NO WARNING, EXCEPT THAT THE CONTACT SMELLED FUEL CONSTANTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THERE WAS NO LEAK DETECTED. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION. THE VEHICLE WAS THEN DIAGNOSED AT RIVERSIDE AUTOPLEX OF POTEAU DEALER (918-647-2228, LOCATED AT 2100 S BROADWAY ST, POTEAU, OK 74953) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND CAUSED THE LEAK. THE DEALER INFORMED THAT ON 08/2018 THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER WAS CONCLUDED THAT THE VEHICLE DID NOT REQUIRE THE RECALL REMEDY PERFORMED AND THE RECALL WAS CLOSED UNDER THE VIN. THE DEALER REQUESTED THE RECALL BE REOPENED AGAIN TO PERFORM THE REPAIRS ON THE VEHICLE BUT THE REQUEST WAS DENIED BY THE MANUFACTURER. THE DEALER CONFIRMED THAT THE CANISTER PURGE VALVE (CPV) AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT INFORMED THAT THE RECALL WAS WITHIN THE SERVICE WARRANTY PERIOD OF 12 MONTHS AND 12,000 MILES OF THE CLOSING REPAIR ORDER HOWEVER THE MANUFACTURER'S DECISION REMAINED IN DECLINING THE RECALL TO BE REOPENED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CURRENTLY NOT BEING DRIVEN DUE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Vehicle speed control, Aug 17, 2019
ON 3 SEPERATE OCCASIONS I HAVE EXPERIENCED SUDDEN RAPID ACCELERATION WITH MY AUTO. FIRST WHILE SLOWLY ACCELERATING FROM A PARKING SPOT IN A CROWDED DEPARTMENT STORE PARKING LOT. SECOND WHILE SLOWLY MOVING FORWARD IN A FAST FOOD DRIVE THRU LINE. BARELY MISSING THE VEHICLE IN FRONT OF ME. AND THIRD WHILE SLOWING DOWN APPROACHING A STOP SIGN AGAIN MOVING SLOW EXITING A PARKING LOT. ALL THREE TIMES I'VE HAD TO ALMOST STAND ON THE BRAKE TO STOP AND SHIFT TO NEUTRAL AND KILL THE ENGINE. THE VEHICLE IS A 2010 FORD FUSION WITH APPRX 130,000 MILES.