2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jul 18, 2018
THE STEERING GEAR / RACK AND PINION HAS FAILED THEREFOR NO POWER STEERING... THIS CAR REQUIRES THE SAME PART NUMBER AS THE FUSIONS RECALLED FOR SAME ISSUE BEGINNING IN 2011 PRT# AE5Z-3504DE WHY ISN'T THE 2010 INCLUDED? LUCKY FOR ME I CAN DRIVE WITH NO POWER STEERING IN LIGHT OF THE FACT I DON'T HAVE 2000.000 TO GET IT FIXED. WHAT IS IT GOING TO TAKE TO GET THE RECALL EXTENDED TO INCLUDE THE 2010? DEATHS? I WORK FOR A MECHANIC AND KOW WHAT IS WRONG AND THE PART NUMBERS AND THE FACT THAT THIS UNIT IS USED IN MULTIPLE FORDS...I FEEL LIKE WE THE 2010 OWNERS ARE BEING SHUNNED BECAUSE FORD DOESN'T WANT TO PAY FOR OUR RECALLS
Visibility, Latches/locks/linkages, Engine, Jul 17, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MOON ROOF FAILED TO OPEN OR CLOSE AND THE DOORS FAILED TO OPEN. THE CONTACT HAD TO USE THE WINDOW TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LONG-LEWIS FORD LINCOLN, 2551 JOHN HAWKINS PKWY, HOOVER, AL 35244, (205) 718-7027) WHERE IT WAS DIAGNOSED THAT THE MOON ROOF WAS OFF TRACK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPAIRED. THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.
Steering, Jul 17, 2018
VEHICLE LOST THE ABILITY TO POWER STEER WHEN VEHICLE WAS TURNED ON MAKING IT DIFFICULT TO DRIVE. WARNING SIGN SAID POWER STEERING ASSIST FAULT. THE ISSUE HAD OCCURRED SEVERAL TIMES BUT I JUST TURN IT OFF AND TURN IT BACK ON AND THE ISSUE WOULD COME OFF BUT THIS LAST TIME IT DIDNT.
Steering, Jul 17, 2018
POWER STEERING ASSIST RANDOMLY WILL NOT WORK WHEN STARTING CAR. MAKES IT SO THE CAR IS VERY HARD TURN. HAVE TO TURN THE CAR OFF AND BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE OFTEN RECENTLY AND AM AFRAID IT WILL HAPPEN WHILE DRIVING.
Steering, Jul 16, 2018
STEERING RANDOMLY WENT OUT WHILE STATIONARY IN A PARKING LOT. TURNED CAR ON AND GOT THE ERROR MESSAGE "POWER STEERING ASSIST FAULT". COULD HAVE BEEN EVEN MORE DANGEROUS IF CAR WAS IN MOTION. RECALLS ON 2011 AND 2012 FUSIONS BUT NOT 2010. REPAIR IS VERY COSTLY.
Air bags, Jul 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SIMI VALLEY FORD (2440 FIRST ST, SIMI VALLEY, CA 93065, (805) 583-0333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Air bags, Jul 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (ARLINGTON HEIGHTS FORD, 801 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (888) 481-8607) STATED THAT THE PARTS WERE UNAVAILABLE. FOR MONTHS, THE DEALER ALSO INDICATED THAT THE MANUFACTURER WOULD SEND A SECOND NOTICE WHEN THE PARTS BECAME AVAILABLE. THE CONTACT WAITED FOR MONTHS AND FELT THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Fuel/propulsion system, Jul 15, 2018
CAR DIEING WHILE DRIVING DOWN THE ROAD
Steering, Jul 13, 2018
VEHICLE POWER STEERING ASSIST FAULT LIGHT CAME UP WHILE I WAS DRIVING MAKING IT DIFFICULT TO MANEUVER , I WAS TURNING AT AN INTERSECTION AND ALMOST GOT INTO AN ACCIDENT.
Other or unspecified, Jul 12, 2018
CAR WAS STATIONARY. BOTH DOOR HANDLES WITHIN MONTHS OF EACH OTHER HAVE BROKEN. DRIVERS SIDE DOOR YOU CAN NOT GET OUT FROM THE INSIDE BUT CAN FROM THE OUTSIDE. PASSENGER SIDE DOOR YOU CAN GET IN BOTH WAYS BUT THE HANDLES ARE FLOPPY AND DON'T RETRACT AND STAY IN. HAVE TO MANUALLY PUSH THEM DOWN AND LOCK THE DOOR.
Steering, Jul 12, 2018
AT TIMES THE ELECTRIC POWER STEERING WILL LOCK UP WHILE I AM DRIVING, AND IT MAKES IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL.
Steering, Service brakes, Fuel/propulsion system, Jul 9, 2018
EVERY TIME I PUSH MY BRAKES TO STOP, MY BRAKES GOES ALL THE WAY DOWN TO THE FLOOR. I'VE REPLACED MY MASTER CYLINDER AND MY BRAKE BOOSTER BUT IT'S DONG THE SAME THING.
Air bags, Jul 8, 2018
TAKATA RECALL - FORD HAS FAILED TO REMEDY THIS RECALL IN A TIMELY MANNER. THE RECALL WAS ISSUED 6/1/2016 AND NOW IT IS 7/2018 AND THERE IS STILL NO REMEDY. MY TWIN TEENAGERS SHARE THIS CAR, SO SOMEONE IS ALWAYS IN THE PASSENGER SEAT.
Air bags, Jul 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (SEELYE FORD OF KALAMAZOO, 3820 STADIUM DR, KALAMAZOO, MI 49008, (269) 375-3820) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 5, 2018
TAKATA RECALL. FORD FAILED TO NOTIFY ME OF THE AIRBAG RECALL THAT HAPPENED OVER 2 YEARS AGO. I ONLY FOUND OUT ABOUT IT BECAUSE I READ A NEWS ARTICLE THAT MENTIONED IT. THIS IS THE SECOND TIME FORD HAS FAILED TO NOTIFY ME OF A RECALL, EVEN AFTER COMPANY REPS SAID MY INFORMATION WAS UPDATED AFTER I TOOK MY VEHICLE TO BE SERVICED AFTER MY CAR'S ENGINE FAILED (IN LINE WITH THE FIRST RECALL). MY VEHICLE IS REGISTERED PROPERLY AND I HAVE BOUGHT IT NEW. I DON'T UNDERSTAND WHY THIS DISHONEST COMPANY KEEPS OPERATING AND RISKING PEOPLE'S LIVES. I HAVE PASSENGERS IN MY CAR EVERY DAY AND IT'S UNCONSIONABLE THAT I HAVE NOT BEEN PROPERLY NOTIFIED OF THE COMPANY'S FAILURES. I WILL SUE THE COMPANY FOR THEIR FAILURES.
Steering, Jul 5, 2018
RECENTLY BOUGHT A USED 2010 FORD FUSION SE 2.5 FOR MY TEENAGE DAUGHTER, AFTER A FEW WEEKS OF OWNING IT, THE CAR WOULD ONCE IN A WHILE POP UP A "SERVICE POWER STEERING NOW" MESSAGE ON THE INFO DISPLAY, WHEN IT DID THIS IT WOULD DISABLE THE ELECTRIC POWER STEERING.. IT DIDN'T MATTER IF YOU WERE DRIVING DOWN THE HIGHWAY OR IN A PARKING LOT. PULLING OVER, SHUTTING IT OFF, AND RESTARTING WOULD TEMPORARILY CLEAR IT UP, UNTIL THE DAY THAT "STEERING ASSIST FAULT" APPEARED AND NEVER WENT AWAY.. NOW I HAVE A CAR WITH NO POWER STEERING FOR MY TEENAGE DAUGHTER.. TOOK IT TO A LOCAL SHOP, THEY CALLED BACK LATER AND SAID "WE CAN'T FIX IT BECAUSE AFTER WE REPLACE THE STEERING RACK IT HAS TO BE FLASHED, AND THAT HAS TO BE DONE AT THE DEALER".. I CALLED THE DEALER, A $1,400 POWER STEERING REPAIR ON A FORD SEDAN? REALLY? THIS ISN'T A HIGH END GERMAN CAR.. WHY ON EARTH WOULD FORD NOT DO A RECALL FOR ALL OF THESE? DO A GOOGLE SEARCH, THIS IS QUITE OBVIOUSLY A DESIGN FLAW.
Exterior lighting, Jul 5, 2018
HEADLIGHT LOW BEAM PROJECTOR BEAMS HAVE BECOME HAZY AND CLOUDY. HEADLAMPS HAVE REDUCED BRIGHTNESS AND DECREASED VISIBILITY. MANY TIMES I CAN'T EVEN TELL THEY ARE ON IN THE EVENING AND THEY APPEAR DIM ON THE ROAD.
Air bags, Jul 2, 2018
TAKATA RECALL RECALL WENT IN TO AFFECT IN 2016. AS FOLLOWS IS A SUMMARY & STATUS OF THE RECALL: SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD EXPLODE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Steering, Jul 2, 2018
LOST POWER STEERING CAPABILITY WITHOUT WARNING WHILE DRIVING ON HIGHWAY. WARNING NOTICE AFTER THE FACT: SERVICE ADVANCETRAC, POWER STEERING ASSIST FAULT.
Air bags, Jul 2, 2018
TAKATA INFLATORS - I BELIEVE. FORD STILL DOESN'T HAVE A WAY TO FIX THE RECALL. IT'S BEEN GOING ON FOR A LONG TIME. SHOULDN'T THEY HAVE A FIX BY NOW? NO ACCIDENT OR ISSUE AS OF YET, BUT THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!
Steering, Jun 28, 2018
POWER STEERING ASSIST FAULT MESSAGE SHOWED UP ON DASHBOARD AND POWER STEERING WAS LOST WHEN CAR WAS TURNED ON AFTER BEING PARKED IN A PARKING LOT FOR A FEW MINUTES.
Steering, Jun 28, 2018
CRANKED CAR AFTER PARKED IN HOME GARAGE OVERNIGHT AND THE SERVICE ADVANCETRAC MESSAGE APPEARED. ABA, BRAKE, AND ADVANCE TRAC LIGHTS ARE ON HUD. CAR ALSO HAS NO POWER STEERING. THE CAR HAS 120400 MILES ON IT AND HAS ALREADY BEEN REPAIRED FOR THIS ISSUE ONE TIME BY A FORD DEALERSHIP. THE FIRST INCIDENT HAPPENED DRIVING DOWN THE ROAD 2 MONTHS AFTER PURCHASING THE CAR FROM A DEALERSHIP AS CERTIFIED PRE-OWNED WITH 67508 MILES.. THE FIRST REPAIR WAS COVERED UNDER WARRANTY. DEALER REPAIR NOTE FROM 1ST INCIDENT: SERVICE DIAG & REPLACE STEERING GEAR & REPROGRAM PSCM & PERFORM ALIGNMENT & TEST OK
Steering, Jun 27, 2018
THE POWER STEERING OF THIS VEHICLE HAS BEEN OUT FOR OVER A YEAR. THERE IS A RECALL FOR THIS SAME POWER STEERING FAULT ON 2011 FORD FUSION AND NEWER. THIS NEEDS TO BE ADDED TO THE 2010 MODELS AS WELL. MY POWER STEERING MODULE NEEDS TO BE COMPLETELY REPLACED THE POWER STEERING DOES NOT WORK AND MAKES THE CAR INOPERABLE. THIS WENT OUT ON ME WHILE DRIVING MY VEHICLE.
Power train, Jun 26, 2018
VEHICLE WILL LOSE POWER AT TIMES AND HESITATE UPON ACCELERATION
Steering, Jun 26, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL TIGHTENED UP AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE EPS WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER (AUTONATION TOYOTA PINELLAS PARK, 8501 US HIGHWAY 19 N, PINELLAS PARK, FL 33781, (727) 231-1323) INSPECTED THE VEHICLE AND STATED THAT THE GEAR IN THE STEERING COLUMN AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A POWER STEERING RECALL EVEN THOUGH ONE HAD BEEN ISSUED FOR OTHER YEARS OF THE SAME MODEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.