2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Feb 24, 2018, crash
DRIVING ON A TWO LANE HIGHWAY AROUND 30 MPH WHEN ALL OF A SUDDEN ELECTRONIC POWER STEERING LOCKED UP SOLID. CAR VEERED TO RIGHT; WENT OFF THE ROADWAY AND SCRAPED A FENCE POST ON THE RIGHT REAR QUARTER PANEL .IT IS A GOOD THING I WASN'T GOING ANY FASTER.I WILL NOT DRIVE THIS VEHICLE UNTIL IT IS REPAIRED FORD WILL NOT FIX IT THERE ESTIMATE IS 1800 DOLLARS.I AM RETIRED AND CANNOT AFFORD TO FIX THIS VEHICLE.THEY TOLD ME THE 2010 FORD FUSIONS ARE NOT ON RECALL BUT 2011 AND UP ARE HOW CAN THIS BE WHEN THEY ALL HAVE THE SAME ELECTRONIC PARTS I WAS A MECHANIC FOR OVER 40 YEARS AND I KNOW WHAT I AM TALKING ABOUT. COULD YOU PLEASE LOOK IN TO THIS MATTER .A LOT OF 2010 FORD FUSION OWNERS NEED YOUR HELP.I KNOW WHAT IS CAUSING THIS PROBLEM BUT, IT WOULD TAKE ME A LOT OF TIME TO WRITE A 30 PAGE ESSAY ON THIS SUBJECT IT IS ANOTHER TATIC BY OUR CAR MANUFACTURE NOT CARING ABOUT OUR LIVES. FOR INSTANCE I AM WAITING FOR YEARS FOR MY AIR BAG TO BE REPLACED
Steering, Feb 23, 2018
POWER STEERING ASSIST FAULT. PWER STEERING STOPS WORKING
Steering, Feb 23, 2018
COMPLETE POWER STEERING FAILURE ON 2010 FORD FUSION SEL 3.0L V6. 'SERVICE ADVANCETRAC SYSTEM NOW' WAS DISPLAYED ON THE DASH PRIOR TO FAILURE. COST TO REPLACE THE POWER STEERING SYSTEM AT LOCAL FORD SERVICE CENTER WAS ~$1700. WAS DRIVING HOME WITH VEHICLE IN MOTION WHEN ALERT WAS DISPLAYED. WENT TO START THE CAR THE NEXT MORNING AND ALL POWER STEERING WAS GONE FROM THE VEHICLE. NO CHECK ENGINE LIGHT WAS DISPLAYED BEFORE INCIDENT. TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT WAS DISPLAYED BEFOREHAND, ALTHOUGH TIRE PRESSURE WAS ADEQUATE ALL AROUND.
Steering, Feb 23, 2018
POWER STEERING FAILED ON MY 2010 FORD FUSION. AS MY 17 YEAR OLD SON WAS DRIVING THE CAR THE WARNING LIGHT CAME ON POWER STEERING PROBLEM. HE PULLED INTO OUR DRIVEWAY AND TOLD ME ABOUT THE WARNING LIGHT. I STARTED THE CAR UP AND DROVE IT, THEIR WAS NO POWER STEERING. I TOOK IT TO OUR LOCAL FORD DEALER AND THE COST WAS $1959.82 TO REPLACE POWER STEERING ASSEMBLY. FORD TECHNICIAN STATED IT WAS A POWER STEERING GEAR FAILURE.
Steering, Feb 22, 2018
VEHICLE EXPERIENCED A DRIVER'S SIDE FRONT TIRE BLOWOUT AT HIGHWAY SPEED. POWER STEERING STOPPED WORKING. TIRES REPLACED, POWER STEERING STILL INOPERABLE. SERVICE POWER STEERING NOW INDICATOR LIT. MAJOR DIFFICULTY TURNING WHEEL TO STEER.
Steering, Feb 20, 2018
THERE HAVE BEEN RECALLS FOR FORD FUSION ELECTRONIC POWER STEERING UNITS FAILING FOR NO REASON. NHSTA IS ALREADY AWARE OF THIS AND HAS ISSUED A RECALL FOR FORD FUSION YEARS 2011-2012 AND POSSIBLY NEWER. MY CAR IS A 2010 FORD FUSION BUILT IN JUNE 2010 WITH THE SAME ISSUES AS THE OTHER FUSIONS WITH POWER STEERING RECALLS. I BELIEVE THAT 2010 MID-YEAR BUILT MODELS SHOULD BE CONSIDERED PART OF THE RECALL. I TURNED ON MY CAR THE OTHER DAY AND WHEN I TURNED ON THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". NHTSA ISSUED RECALLS FOR THE THIS REASON IN THE 20111 MODEL. MY FUSION IS MID YEAR BUILT (JUNE 2010) AND IS EXPERIENCING SIMILAR ISSUES. PLEASE ADVISE.
Steering, Feb 20, 2018
I WAS DRIVING DOWN THE ROAD AT 55 MPH AND ALL OF A SUDDEN LOSE POWER STEERING. I HAVE CHECKED ALL FUSES, WIRES, AND HAD HOOKED TO A COMPUTER AND STILL CAN NOT FIND OUT WHAT IS GOING ON.
Air bags, Feb 19, 2018
THE FORD MOTOR COMPANY HAVE NOT REPLACE MY AIRBAGS. I WANT THE AIRBAGS REPLACE BEFORE AN ACCIDENT HAPPEN. PLEASE HELP ME GET THE FORD MOTOR COMPANY TO REPLACE MY AIRBAGS. THANKS.
Air bags, Feb 16, 2018
TAKATA RECALL ACCORDING TO THE NHTSA WEBSITE IF A RECALL IS NOT REPAIRED IN A TIMELY MANNER THEN FILLING OUT THIS FORM IS THE NEXT STEP. WHILE I UNDERSTAND THE TAKATA RECALL IS AFFECTING A VERY LARGE NUMBER OF VEHICLES, I ALSO UNDERSTAND THERE CONTINUE TO BE FATALITIES REGARDING THIS RECALL. IT HAS NOW BEEN OVER 20 MONTHS SINCE THIS RECALL WAS ISSUED AND IT STILL STATES THERE IS NO REMEDY AVAILABLE FOR MY VEHICLE. THIS IS UNACCEPTABLE TO CONTINUE TO TELL ME TO PUT MY FAMILY IN DANGER FROM A KNOWN POSSIBLY FATAL RECALL THAT IS NOW NEARLY 2 YEARS OLD. PLEASE ADVISE HOW AND WHEN MY VEHICLE WILL BE REPAIRED.
Air bags, Feb 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN SANTA ROSA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Steering, Feb 13, 2018
DRIVING ON THE HIGHWAY WITH 3 OCCUPANTS, AND THE STEERING WHEEL TIGHTENED. ONCE ON THE CITY STREET A LIGHT ON THE DASH FLASHED THEN ALL POWER STEERING WAS GONE.
Steering, Feb 11, 2018
VEHICLE WAS IN PARK AND OFF WHEN I TURNED THE CAR ON THE STEERING WHEEL ASSIST FAULT CAME ON AND VEHICLE DOESN'T WANT TO MOVE NOW.
Steering, Vehicle speed control, Electronic stability control (ESC), Feb 9, 2018
WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.
Steering, Electronic stability control (ESC), Feb 9, 2018
POWER STEERING FAULT, ELECTRONIC POWER STEERING FAILURE. THIS HAS HAPPENED SEVERAL TIMES. TURN CAR ON, STEER FAILURE. TURN OFF CAR, RESTART & IT RESETS. LAST NIGHT TURNED CAR ON "POWER STEERING FAILURE", WOULD NOT RESET, THEN GOT A STABILITY FAILURE. NO POWER STEERING. WILL NOT RESET
Air bags, Feb 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (LANDERS FORD, 2082 WEST POPLAR AVE, COLLIERVILLE, TN 38017), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Steering, Feb 8, 2018
POWER STEERING GOES OUT , WORKS AND GOES OUT AGAIN.
Steering, Electrical system, Feb 7, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED WITH AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Feb 6, 2018
WHILE DRIVING 40 MPH ON A TWO LANE HIGHWAY VEHICLE SERVICE ADVANCE TRAC LIGHT WARNING CAME ON AS WELL AS EVERY LIGHT ON THE DASHBOARD (XMAS TREE AFFECT). THE WARNING CHIME SOUNDED EVERY FEW SECONDS AND THE GAUGES WENT UP AND DOWN RANDOMLY. DROVE 2 MILES HOME WITH THIS CONTINUING. TURNED OFF ENGINE AND RESTARTED TO HAVE THE SAME THING HAPPEN AGAIN. RESEARCHED PROBLEM ONLINE AND SAW THIS WAS A COMMON PROBLEM WITH FUSIONS STEERING GEAR/HARNESS AND POWER STEERING FAILING.(NTSA CAMPAIGN NUMBER: 15V340000) THE RECALL FOR THIS EXACT PROBLEM DOES NOT APPLY TO 2010S BUT TO 2011 AND AFTER. THE CAR WAS REPAIRED AT THE DEALERSHIP FOR $2339.
Steering, Feb 5, 2018
WARNING LIGHT: ELECTRONIC POWER STEERING ASSIST FAILURE STEERING BECAME MUCH HARDER FORD HAS ALREADY ISSUED RECALLS FOR THIS ISSUE FOR NEWER MODEL YEAR FUSIONS INTERNET RESEARCH SHOWS TO BE A FAILURE WIDESPREAD PROBLEM. REVERSING SLOWLY SO NO DAMAGE OR INJURIES. ASSUMING FORD IS JUST WAITING ON A FATALITY FOR IT TO BE ECONOMICAL TO RECALL THE 2010'S SEEMS LIKE A MAJOR ISSUE AND THEIR CUSTOMER SERVICE DID NOT SEEMED CONCERNED AT ALL.
Electrical system, Feb 3, 2018
I CURRENTLY HAVE OWNED MY 2010 FORD FUSION FOR ABOUT A YEAR NOW. I LOVE MY CAR BUT I HAVE ONE PROBLEM. TODAY FEBRUARY 3RD, 2018 MY DRIVER SIDE POWER SEAT HAS STOPPED MOVING FORWARD OR BACKWARDS. I HAD BROUGHT MY SEAT ALL THE WAY BACK WHILE CLEANING MY CAR AND NOW THAT I AM GOING TO DRIVE I WENT TO BRING MY SEAT FORWARD AGAIN AND IT WILL NO LONGER MOVE. I CAN BARELY TOUCH THE PEDAL AND IT IS MY ONLY WAY OF TRANSPORTATION. THIS IS A SAFETY HAZARD. I WENT TO HAVE IT CHECKED OUT BUT NO FORD DEALER SHIPS WOULD TAKE ME TO DIAGNOSE THE PROBLEM SO I HAD TO GO TO A DIFFERENT MECHANIC. I WAS INFORMED THAT THE MOTOR WAS BAD AND IN ORDER TO FIX IT AT A REASONABLE PRICE THEY WOULD HAVE TO GO TO A JUNK YARD AND FIND AN OTHER 2010 FORD FUSION WITH THE SAME EXACT SEAT TO TAKE THE MOTOR OUT OF THAT SEAT AND PUT IT IN MY CAR. I THOUGHT THIS WAS CRAZY IM GOING TO PAY 500$ FOR THEM TO PUT AN OLD PART IN MY CAR. SO I THEN CALLED WESTBOROUGH FORD IN MASSACHUSETTS TO ASK THEM IF THEY CAN GET ME THE MOTOR AND WHAT THE COST WAS. THEY THEN CONTINUED TO TELL ME THAT YOU GUYS NO LONGER SELL THE MOTORS SEPERATLY AND IF I WANTED THE MOTOR I WOULD HAVE TO SPEND A THOUSAND DOLLARS ON A WHOLE NEW FREAKING TRACK AND MOTOR ASSEMBLY FOR MY CAR AND WOULD NOT JUST GET ME THAT ONE MOTOR THAT IS BAD. I AM BEYOND FRUSTERATED BECAUSE THE MOTOR SHOULD NOT BE JUST CRAPPING THE BED IF ONCE ITS SET, ITS SET. ITS NOT ONE OF THOSE THINGS THAT IS ADJUSTED EVERY SINGLE DAY. I AM VERY DISAPOINTED IN FORD AND WOULD LIKE THE PROBLEM FIXED ASAP.
Steering, Feb 3, 2018
WHILE DRIVING MY POWER STEERING ASSIST FAILURE LIGHT CAME ON AND I LOST MY POWER STEERING
Power train, Electronic stability control (ESC), Feb 3, 2018
MY CAR KEEPS SWITCHING TO MANUAL STEERING WHILE I'M DRIVING. THERE WAS A RECALL ISSUED FOR THE EXACT ISSUE BUT NOT FOR MY YEAR OR VIN. I ALMOST GOT IN AN ACCIDENT TRYING TO TURN ON A MAIN STREET
Steering, Feb 2, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE "SERVICE ADVANCE TRACK" AND "SERVICE POWER STEERING NOW" INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Air bags, Feb 1, 2018
FOR SEVERAL YEARS I CAN NOT DRIVE WITH A PASSENGER IN MY CAR. THIS HAS BEEN INCONVENT TO ME.
Air bags, Jan 31, 2018
TAKATA RECALL HAS BEEN FROM JULY 2016 CALLED SEVERAL TIMES TO GET REPLACED ITS BEEN TWO YEARS WHY IS IT TAKING SO LONG