2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Air bags, Jan 15, 2018
TAKATA RECALL I CANNOT USE MY CAR FOR MY FAMILY OR FRIENDS DUE TO THE TAKATA RECALL. WHY IS THIS TAKING SO LONG AND PUTTING MY FAMILY IN DANGER!
Air bags, Jan 15, 2018
TAKATA RECALL...FORD SENT ME A RECALL ON THIS IN JULY 2016. SENT ANOTHER ONE IN DECEMBER 2017. AS OF THIS DATE, STILL NO PARTS TO REPLACE. *TR
Air bags, Jan 13, 2018
TAKATA RECALL. FORD MOTOR RECALLED THE CAR IN JULY, 2016 AND HAS FAILED AND REFUSED TO FIX THE AIR BAG OR REPLACE THE CAR. I CANNOT ALLOW ANY PERSON TO BE IN THE CAR EXCEPT FOR ME, AS IT IS TOO DANGEROUS. FORD MOTOR HAS RECENTLY ISSUED A FOLLOW UP LETTER WITH FURTHER DELAYS TO FIXING MY CAR. FORD HAS DELIBERATELY DELAYED THE SOLUTION TO THE AIRBAG, IN ORDER TO FORCE PEOPLE LIKE ME TO SELL THE CAR OR USE IT AS A TRADE IN. IN ADDITION, WHILE OTHER MANUFACTURERS HAVE REPLACE THE FAULTY AIRBAG, FORD HAS NOT, AND I AM INFORMED THAT FORD MAY SEEK BE BE RELEASED IN THE TAKATA AIRBAG BANKRUPTCY.
Steering, Jan 11, 2018
STEERING FAILED WHILE DRIVING. I LOST STEERING ASSIST WHILE TURNING THE VEHICLE, VERY DANGEROUS. THE VEHICLE WAS VERY HARD TO CONTROL ESPECIALLY AT LOWER SPEEDS. WAS DRIVING AROUND TOWN 45 MPH SPEEDS STEERING ASSIST DID NOT RETURN. HAD TROUBLE CODE U3000 PULLED FROM COMPUTER, AND FOUND OUT THAT THE STEERING RACK NEEDED TO BE REPLACED.
Air bags, Jan 11, 2018
TAKATA RECALL. I'VE SPOKEN WITH TWO FORD DEALERSHIPS, GREENWAY FORD IN ORLANDO ON 12/23 AND NORRIS FORD IN BALTIMORE ON 1/11, BOTH OF WHOM STATED THAT THERE AREN'T ANY AIRBAGS IN INVENTORY. OTHER SITES SEEM TO SUGGEST THE INVENTORY PROBLEM SHOULD BE SOLVED BY NOW. I RECEIVED MY NOTICE OF A RECALL MONTHS AGO. MY PARENTS DRIVE A NISSAN VERSA, AND THEIR NISSAN DEALERSHIP JUST GAVE THEM A RENTAL CAR TO DRIVE UNTIL THE PART COMES IN.
Engine, Jan 11, 2018
TAKATA RECALL WHEN I BOUGHT THE CAR FROM A CAR LOT IT WAS SAID THAT IT WAS INSPECTED AND READY. ENDED UP HAVING TO REPLACE (2) MOTOR MOUNTS AND (1) TRANSMISSION MOUNT. WAS HAVING A VIBRATION FROM CAR, RUNNING, IN GEAR, AT STOPS, HOLDING BRAKE.
Air bags, Jan 11, 2018
SAFETY CONCERN!!! DEALERSHIP FAILURE TO OBTAIN AIRBAGS FOR TAKATA RECALL CLAIM. HAVE NOT ENCOUNTERED INCIDENT "YET". IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.
Air bags, Jan 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VETERANS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Air bags, Jan 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GULLO FORD OF CONROE AT (281) 367-0000 (925 INTERSTATE 45 S, CONROE, TX 77301) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jan 10, 2018
INTERMITTENTLY WHILE DRIVING - THE BATTERY INDICATOR WILL COME ON AND I WILL SUBSEQUENTLY LOSE POWER STEERING. IF I POWER OFF THE VEHICLE, THE INDICATOR GOES AWAY AND POWER STEERING RETURNS THE NEXT TIME I TURN IT ON. THE ISSUE WILL RESURFACE, AND IT IS NOW HAPPENING MORE FREQUENTLY. THIS IS THE SAME ISSUE THAT CAUSED A RECALL IN THE 2011 AND 2012 MODELS, HOWEVER, MY MODEL IS THE 2010.
Steering, Jan 10, 2018
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *JS
Air bags, Jan 9, 2018
TAKATA RECALL
Air bags, Jan 8, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V684000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 7, 2018
TAKATA RECALL (JUNE, 2016) REPAIR REMAINS INCOMPLETE WITH NO CREDIBLE COMPLETION DATE AVAILABLE. UNACCEPTABLE.
Air bags, Jan 7, 2018
"TAKATA RECALL" NO PARTS AVAILABLE TO FIX A KNOWN PROBLEM. VEHICLE IS BASICL Y OF NO USE FOR A FAMILY.
Steering, Jan 6, 2018
MY DAUGHTER WAS DRIVING AND POWER STEERING STOPPED. LIGHT CAME ON SERVICE POWER STEERING. NEEDLESS TO SAY A VERY DANGEROUS SITUATION FOR HER AND FOR EVERY ONE AROUND HER. 55000 MILES AND HAD 6 RECALLS. THIS TO SHOULD BE BECAUSE IF SHE HAD BEEN ON THE INTERSTATE AT 65 MPH I COULD HAVE LOST HER YESTERDAY SO SOMETHING NEEDS TO BE DONE.
Steering, Jan 5, 2018
ADVANCE TRACK AND SERVICE POWER STEERING WARNINGS FLASHED WHILE VEHICLE WAS IN MOTION, PARKED CAR AND RESTARTED AND THE POWER STEERING WAS NO LONGER FUNCTIONING. HAD TO REPLACE EPAS SYSTEM
Air bags, Jan 4, 2018
TAKATA RECALL - FORD SAYS PARTS TO COMPLY WITH RECALL 16S26 WILL NOT BE AVAILABLE UNTIL THE SPRING OF 2018 AT THE EARLIEST. THIS SERIOUSLY COMPROMISES THE UTILITY OF THIS VEHICLE.
Steering, Jan 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN FAILURE WITH THE EPS AND THAT THE STEERING WHEEL FAILED TO TURN IN EITHER DIRECTION. THE VEHICLE WAS INSPECTED BY FIVE STAR FORD (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 922-9131), BUT WAS NOT DIAGNOSED TO DETERMINE THE SPECIFIC CAUSE OF THE FAILURE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL, SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Jan 4, 2018
THE ELECTRONIC POWER STEERING FAILS AS THE POWER STEERING MODULE FAILS TO COMMUNICATE. THIS IS AN ISSUE THAT COULD HAPPEN WHILE DRIVING WHICH COULD EASILY RESULT IN AN ACCIDENT. LUCKILY, MY CAR HAD BEEN PARKED WHEN I DISCOVERED THE ISSUE BUT QUITE A FEW PEOPLE HAVEN'T BEEN AS FORTUNATE. THEY'VE RECALLED MODEL YEARS 2011-2014 BUT THE DEFECT IS PRESENT IN THE 2010 MODELS AS WELL YET THEY WILL NOT ISSUE A RECALL.
Structure, Jan 3, 2018
MY DRIVER SIDE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. THIS HAPPENED WHILE I WAS PARKED. YOU CAN ROLL DOWN THE WINDOW (IF IT'S NOT FROZEN SHUT) AND REACH TO THE OUTSIDE TO UNLATCH FROM THE HANDLE. THIS CREATES A SAFETY ISSUE.
Steering, Jan 3, 2018
I GOT 2 MESSAGES POP UP; POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. ALL OF THE SUDDEN MY POWER STEERING FAILED AND I NEARLY RAN INTO ANOTHER CAR WHILE TURNING RIGHT.
Air bags, Fuel/propulsion system, Dec 31, 2017
I WAS SENT A LETTER THAT I WOULD BE CONTACTED WHEN THE REPLACEMENTS WERE AVAILABLE
Steering, Dec 29, 2017
WE WERE DRIVING THE CAR THIS MORNING AROUND 5:30 AM GOING AROUND 50 MPH AND THE POWER STEERING STOPPED WORKING. IT WAS VERY DIFFICULT TO STEER THE CAR AND UNSAFE TO DRIVE NOW. YOU COULD BARELY TURN THE WHEEL GOING AT THAT SPEED. DASH SAYS SERVICE POWER STEERING BUT SHOWS NO CODES ONCE HOOKED UP.
Service brakes, Dec 29, 2017
WHEN DRIVING BRAKES BECAME VERY WEAK ALMOST TO THE FLOOR, WE REPLACED THE BRAKES WITH STILL NO GOOD PEDAL. THEN WE REPLACED THE MASTER CYLINDER, ONCE IT WAS REPLACED IT WOULD NOT BLEED, AND STILL NO BRAKES. WE CALLED THE FORD DEALER AND WAS ADVISED THE FUSIONS WERE DIFFICULT TO BLEED ONCE MASTER CYLINDERS WERE REPLACED. WE SENT IT OUT FOR DIAGNOSTICS AT THE FORD DEALER AND WERE CHARGED $98.00. THEY CALLED AND SAID THE SYSTEM NEEDED TO BE BLEED BEFORE THEY COULD GIVE US AN EXACT ANSWER OF WHAT WAS WRONG AND THE WOULD BE AN ADDITIONAL $100. THEY CALLED A FEW DAYS LATER AND SAID IT NEEDED A MASTER CYLINDER. WE TOLD THEM WE JUST HAD REPLACED IT. THEY SAID MAYBE IT WAS A FAULTY PART, SO WE PICKED UP THE CAR EXCHANGED THE PART AND STILL HAVE THE SAME ISSUE. CALLED BACK TO THE FORD DEALER AND WAS TOLD THE ONLY OTHER THING IT COULD BE WAS THE HCU AND THAT WAS ABOUT $1600 TO CHANGE. SO 2 TOW BILLS, AND $200 LATER WE STILL HAVE NO BRAKES. AFTER EXTENSIVE RESEARCH WE HAVE SEEN THIS IS A VERY COMMON ISSUE WITH THE FORD FUSIONS AND THIS IS A VERY DANGEROUS ISSUE. FORD SHOULD ISSUE A RECALL ! LOSING BRAKES WHILE DRIVING IS DANGEROUS ! I WOULD LIKE A FORD REP TO CONTACT ME !