2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Air bags, Nov 5, 2017
TAKATA RECALL AT NOVEMBER 4, 2017 FORD DEALERSHIP SAID IT IS UNABLE TO GET A TAKATA REPLACEMENT FOR AIRBAGS RECALLED. I ASKED DEALERSHIP, AUTONATION IN FORT LAUDERDALE, FL IF IT WOULD REPLACE RECALLED AIRBAGS AT MY EXPENSE. I OFFERED TO PAY FOR NEW AIRBAGS AND THEIR INSTALLATION. AUTONATION STATED THAT THERE ARE NO AIRBAGS AVAILABLE THAT FIT MY AUTO. CAN I DO ANYTHING TO MAKE THE AUTO SAFE TO USE?
Air bags, Nov 5, 2017
TAKATA RECALL IT'S BEEN NEARLY TWO YEARS SINCE THIS RECALL WENT OUT, AND FORD STILL HAS NOT OFFERED A FIX FOR THIS ISSUE. THEY SAY A REMEDY IS NOT AVAILABLE.
Air bags, Nov 4, 2017
TAKATA RECALL 16V-384. SO FAR I HAVE CONTACTED MY FORD DEALER OVER 4 TIMES SINCE I RECEIVED THE RECALL NOTICE IN JULY 2016. IN EACH INSTANCE, THE SERVICE DEPT HAS SAID "TO JUST WAIT UNTIL I GET A LETTER FROM THEM TO COME IN TO GET IT REPAIRED. THEY DON'T HAVE THE PARTS." I HAVEN'T HAD AN ACCIDENT YET IN THIS VEHICLE.
Air bags, Nov 4, 2017
TAKATA RECALL AIRBAGS I HAVE TRIED 3 TIMES IN THE LAST YEAR TO CONTACT HANSEL FORD SANTA ROSA TO REPLACE AIRBAGS. THE LAST CONTACT WAS TODAY 11/4/2017. I WAS ADVISED THAT FORD HAS NOT PROVIDED REPLACEMENT AIRBAGS TO THEM. I HAVE NEVER RECEIVED A RECALL NOTICE FROM FORD FOR THE AIRBAG ISSUE.
Air bags, Nov 2, 2017
TAKATA AIRBAG RECALL FOR MY VEHICLE IN JUNE 2016 AND I STILL HAVE NO REPLACEMENTS DEALER SAYS 'IT WILL NEVER HAPPEN' 18 MONTHS TO ADDRESS A SAFETY RECALL?
Air bags, Nov 2, 2017
TAKATA RECALL I RECEIVED A LETTER DATE JULY 2016 TELLING ME THAT THE AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH AND INJURE OR KILL ME. IT IS WELL OVER ONE YEAR SINCE I RECEIVED SUCH LETTER AND FORD HAS NOT TAKEN ANY ACTION TO KEEP ME SAFE.
Air bags, Nov 2, 2017
RECEIVED RECALL LETTER FROM FORD MOTOR COMPANY IN JULY 2016 FOR DEFECTIVE PASSENGER AIR BAG ADVISING IT WAS TO BE REPLACED AND I WOULD BE NOTIFIED BY FORD MOTOR COMPANY WHEN TO BRING IT IN FOR REPLACEMENT. TO DATE (11/02/17), A YEAR AND 1/2 LATER NO COMMUNICATION HAS BEEN RECEIVED FROM FORD MOTOR COMPANY. FRONT SEAT PASSENGERS IN MY VEHICLE, WHICH AT TIMES INCLUDES MYSELF, CONTINUE TO RISK INJURY AND/OR THE POSSIBILITY OF DEATH. THE STRESS AND ANXIETY OF THIS CONTINUED LACK OF RESOLUTION OF THIS PROBLEM NEEDS TO END. I DO NOT FEEL MY VEHICLE IS SAFE.
Air bags, Seat belts, Nov 1, 2017
TAKATA RECALL THE AIRBAG WARNING LIGHT CAME ON IN THE VEHICLE WHEN THE VEHICLE WAS IN MOTION. I TOOK IT TO GARAGE AND THEY REPLACE SOME PARTS WITH THE BUT WERE UNABLE TO FIX AIRBAG PROBLEM. I PAID $411.00 FOR THIS SERVICE. I CALLED FORD WHEN I RECEIVED THE RECALL NOTICE IN JULY 2016. THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE TO FIX THE RECALL. I TOOK IT TO THE SAME FORD DEALER AND THEY DID NOT HAVE REPLACEMENT PARTS TO FIX IT. THIS WAS IN NOVEMBER 2016. I WAS TOLD I WOULD HEAR FROM THE DEALER WHEN PARTS BECAME AVAILABLE. UNDER THE PASSENGER SEAT. THE LIGHT REMAINS ON. I HAVE NEVER HEARD FROM FORD DEALER AND MY CALL NOT RETURNED.
Air bags, Nov 1, 2017, crash
I CONTACTED MY FORD DEALER WHERE I BOUGHT MY VEHICLE FROM & WAS ADVISED THEY HAVE NO FIX FOR THE AIRBAG SYSTEM YET. I WAS RE-ENDED BREAKING AT A ROUND A BOUT IN FEB. & THE AIRBAG NEVER WENT OFF. I GOT WHIPLASH & A CONCUSSION FROM THE BLOW OF BEING HIT.
Air bags, Oct 31, 2017
TAKATA RECALL. THIS RECALL TOOK EFFECT WELL OVER A YEAR AGO AND THERE IS STILL NO REMEDY FOR IT. WE CAN HARDLY USE THIS CAR BECAUSE WE FEEL UNSAFE HAVING ANYONE SIT IN THE FRONT PASSENGER SEAT.
Air bags, Oct 31, 2017
AIR BAG RECALL BY FORD IN 2016 DEALER IS TELLING ME NO PARTS ARE AVAILABLE AND THERE IS NO PROJECTED DATE WHEN THE PARTS TO CORRECT WILL BE AVAILABLE. I RECEIVED A LEGAL NOTICE THE TAKATA IS GOING INTO CHAPTER 11 AND FORD STILL HAS NO PARTS FOR 1.5 YEARS TO REPAIR MY CAR
Air bags, Oct 31, 2017
TAKATA RECALL - IT IS MY UNDERSTANDING THAT THE TAKATA AIRBAG RECALL AFFECTS MY CAR. FORD HAS NOT YET MADE A RECALL AVAILABLE FOR THE 2010 FORD FUSION.
Steering, Oct 30, 2017, crash
I WAS DRIVING DOWN THE ROAD AND THE STEERING LOCK UP AND I HIT A CURB. I WAS LUCKY THAT I WAS NOT IN ANY TRAFFIC. I HAVE SEEN MANY COMPLAINTS ON THE ELECTRIC STEERING ON THESE CARS AND NOT SURE WHY FORD WANT FIX THE ISSUE BEFORE SOMEONE GET HURT.
Air bags, Oct 30, 2017
TAKATA RECALL I RECEIVED A LETTER IN JULY 2016 INFORMING ME OF A RECALL ON MY PASSENGER SIDE AIRBAGS. THE LETTER MAKERS IT APPEAR AS THOUGH THIS IS A SERIOUS, LIFE-THREATENING ISSUE, BUT I HAVE CALLED SEVERAL FORD DEALERSHIPS OVER THE LAST YEAR AND THEY ALL CLAIM THAT THEY DO NOT HAVE THE PARTS OF TAKATA TO FIX IT. TODAY I RECEIVED A LETTER INFORMING ME THAT TAKATA HAS FILED CHAPTER 11 AND THAT I REALLY NEED TO GET IT RESOLVED. I CALLED A DEALERSHIP TODAY AND THEY ONCE AGAIN CLAIMED NOT TO HAVE THE PARTS. WHAT IS THE POINT OF SENDING ME ALL OF THESE WARNINGS IF I CANT GET IT FIXED? IF THE POINT IS THAT I SHOULDNT BE DRIVING MY CAR UNTIL ITS FIXED THEN THEY SHOULD BE GIVING ME A REPLACEMENT VEHICLE.
Structure, Oct 30, 2017
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE. I TRIED TO OPEN THE DOOR FROM THE INSIDE AND SOMETHING SNAPPED AND I WAS TRAPPED IN MY CAR UNTIL I FIGURED OUT THAT I COULD ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE HANDLE. THE CAR WAS STATIONARY IN MY GARAGE WHEN IT HAPPENED.
Air bags, Oct 30, 2017
TAKATA RECALL -- SINCE MID 2016 I HAVE RECEIVED NUMEROUS RECALL NOTIFICATIONS AND ALWAYS CHECK WITH FORD DEALER IMMEDIATELY AND AM ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE AND THAT NO ONE KNOWS WHEN THEY WILL BE AVAILABLE. I MOST RECENTLY RECEIVED LEGAL NOTICE FROM TK HOLDINGS THAT I SHOULD TAKE MY VEHICLE TO DEALERSHIP IMMEDIATELY FOR FREE RECALL REPAIR AND THAT I MUST DO SO BEFORE 12/31/17. I CALLED LOCAL FORD DEALERSHIP TO MAKE APPOINTMENT FOR REPAIRS AND WAS TOLD THAT REPAIR PARTS ARE STILL BEING TESTED AND THAT NO ONE KNOWS WHEN THEY WILL BE AVAILABLE. PLEASE LET ME KNOW WHAT ACTION IS BEING TAKEN BY NHTSA TO PROTECT THE SAFETY OF OWNERS OF ALL VEHICLES AFFECTED BY THESE TAKATA AIRBAGS. IT IS HARD TO UNDERSTAND WHY FORD AND/OR TAKATA HAVE NOT BEEN FORCED TO MAKE REPAIRS. DOES ANYONE CARE ABOUT THE VEHICLE OWNERS THAT ARE STUCK WITH THESE SORRY AIRBAGS?
Air bags, Oct 29, 2017
TAKATA RECALL: RECEIVED A LETTER FROM FORD POSTMARKED JULY 15, 2016 AND LETTER DATED JULY 2016. LETTER STATED AN IMPORTANT SAFETY RECALL ON THE AIR BAGS. LETTER STATED THAT FORD WILL NOTIFY ME VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED FREE OF CHARGE. I HAVE NOT RECEIVED ANY FURTHER INFORMATION FROM FORD IN ANY FORM ON THIS ISSUE. OVER A YEAR SURELY IS ENOUGH TIME TO PROVIDE A RESOLUTION FOR A SAFETY ISSUE.
Air bags, Oct 28, 2017
TAKATA RECALL - RECALL 16S26 - THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. THERE IS STILL NO SOLUTION SINCE 1 JUNE 2016 FOR THE FORD FUSION 2010. HOW LONG SHOULD THIS TAKE AND IS IT SAFE FOR SOMEONE TO SIT IN THE FRONT PASSENGER SEAT?
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Oct 28, 2017
I HAD A NEW BATTERY PLACED AND THE OIL CHANGED WITH MY LOCAL MECHANIC. I DROVE 3.5 MILES HOME AND, UPON TURNING INTO MY NEIGHBORHOOD, A RED "STOP SAFELY NOW" ALERT FLASHED. THERE WAS NO TRAFFIC SO I PROCEEDED TO MY HOME. APPROXIMATELY 0.2 MILES LATER THE CAR LOST ACCELERATION, CONTINUING AT 10MPH (EVEN WITH THE GAS PEDAL TO THE FLOOR) BEFORE LOSING ALL ACCELERATION. I TURNED THE CAR OFF AND BACK ON. THE ALARM HAD CLEARED. I RESTARTED THE CAR AND DROVE 300 FEET WHEN THE ALARM RECURRED. I WAS 50 FEET FROM MY DRIVEWAY SO I RESTARTED THE CAR, CLEARED THE ALARM AND WENT 15 FEET BEFORE IT RECURRED, WITH NO ABILITY TO MOVE IN DRIVE OR REVERSE. I RESTARTED THE CAR A THIRD TIME AND THE ALARM HAD CLEARED AGAIN. I WAS PULLING UP MY DRIVEWAY AT A SIGNIFICANT INCLINE WHEN IT RECURRED. I WAS ABLE TO MAKE IT UP MY DRIVEWAY AND PARK. I CALLED MY MECHANIC AND, AFTER A QUICK ON-LINE SEARCH, HE INFORMED ME THERE WAS FORD TECHNICAL SERVICE BULLETIN 12-5-14 ON THIS SPECIFIC ISSUE. THIS WAS AN EXTRAORDINARILY DANGEROUS SITUATION. THIS INCIDENT OCCURRED WITHOUT WARNING. IN OTHER CIRCUMSTANCES-MY WIFE OR CHILDREN IN THE CAR, DRIVING ON THE HIGHWAY, DRIVING IN RAPIDLY MOVING TRAFFIC- MY FAMILY'S WELL-BEING WOULD HAVE BEEN PLACED AT GREAT RISK. FORD SHOULD NOT BE ALLOWED TO JEOPARDIZE THE SAFETY OF MY FAMILY FOR A PROBLEM THEY ARE CLEARLY AWARE OF AND ARE NOT ADDRESSING, I ASSUME TO MINIMIZE FINANCIAL LOSSES. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR ENSURING THE SAFETY OF THEIR CUSTOMERS AND OTHER DRIVERS ON THE ROAD WHO ARE ALSO PLACED AT RISK BY THIS DESIGN FLAW FORD ACKNOWLEDGES?
Air bags, Oct 28, 2017
TAKATA RECALL- RECEIVED A LETTER IN SUMMER 2016 ABOUT THE RECALL AND HAVE NOT HEARD ANYTHING SINCE. IT'S NOW BEEN A YEAR AND A HALF AND WHEN I CALL DEALERSHIPS, THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX IT!
Other or unspecified, Oct 27, 2017
DRIVERS SIDE DOOR WILL NOT OPEN FROM INSIDE CAR
Wheels, Oct 27, 2017
LUG NUTS ARE STRIPPED. THE DEALER STRIPPED THEM WHEN ROTATING THE TIRES. THE LUG NUTS ARE NOT CHROME PLATED, THEY HAVE A SHINY TIN COATING OVER THE BASE METAL. WHEN I TOOK IT TO A TIRE PLACE THEY SAID THEY HAD TROUBLE REMOVING THE WHEELS. I HAD TO PURCHASE NEW ONES FROM FORD. I HAVE THE OLD ONES (SEE PHOTO), SEE ALSO HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/FORD-SWOLLEN-LUG-NUTS-CLASS-ACTION-LAWSUIT.SHTML
Air bags, Oct 27, 2017
TAKATA RECALL. IN 2016 I WAS NOTIFIED OF A RECALL INVOLVING THE PASSENGER SIDE AIR BAG AND INSTRUCTED TO GO TO THE DEALER FOR REPAIR. TO DATE THE DEALER IS UNABLE TO GET THE PARTS NECESSARY TO PERFORM THE REPAIR AND THE RECALL WEB SITE SAYS "RECALL STATUS- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". WHEN WILL THEY SHIP THE PARTS TO FIX THIS? EVERYTHING I READ ABOUT THE PROBLEM POINTS TO EXTREME SAFETY CONCERNS! HOW LONG CAN THEY GET AWAY WITH THIS?
Air bags, Oct 27, 2017
I HAVE CONTACTED KEY SCALES FORD IN LEESBURG FL AT LEAST 4 OR 5 TIMES OVER THE LAST COUPLE OF YEARS. THEIR REPLY HAS ALWAYS BEEN WE DONE HAVE ANY REPLACEMENT AIRBAGS FOR MY CAR. THEY WILL CONTACT ME WHEN THEY RECEIVE THE REPLACEMENT AIRBAG. CAN YOU HELP TO GET THIS ISSUE RESOLVED? I RECEIVED A RECALL NOTICE JULY 2016 SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Air bags, Oct 27, 2017
WAITING STILL ON FORD TO REPLACE RECALLED AIR BAG OF PASSENGER'S SIDE - NOT GIVEN ANY SOLUTIONS OR TIME FRAME.