2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, May 26, 2017
BACKING OUT OF A PARKING SPOT. WARNING LIGHT CAME ON..POWER STEERING FAULT ASSIST. I TURNED THE CAR OFF THINKING I HAVE TO MAKE A CALL TO BE TOWED. WHEN THE LIGHT CAME ON I COULDN'T STEER IT. WITHIN A FEW SECONDS I RESTARTED THE VEHICLE AND THE LIGHT WAS OFF. DROVE APPROX. 2 MILES TO MY RESIDENCE. TOOK IT TO THE LOCAL FORD DEALERSHIP AND HAD A DIAGNOSTIC TEST AND IT WAS DETERMINED DTC'S V300049-INTERNAL ELECTRIC FAILURE V300072-ACUATOR STUCK OPEN. BECAUSE IT WASN'T PRESENTING AT THE TIME OF THE TEST WAS TOLD...IF IT HAPPENS AGAIN TO GET A POWER STEERING RACK. EST. $1663.46. FORD ALSO CHECKED FOR RECALLS AND INFORMED ME THAT IF IT WAS A 2011 IT WOULD BE COVERED BY RECALL. I'M VERY UNEASY ABOUT DRIVING UNTIL IT HAPPENS AGAIN AS I FEEL THIS PROBLEM COULD RESULT IN A ACCIDENT WHICH COULD VERY EASILY RESULT IN PERSON INJURY OR DEATH!!! I'M SHOCKED THAT FORD DIDN'T INCLUDE THE 2010'S IN THIS RECALL!!! I INTEND TO SEEK A LEGAL COUNCIL WITH THE ISSUE.
Power train, Other or unspecified, May 25, 2017
WHILE DRIVING THE CAR WILL RANDOMLY STALL OUT...THE CAR WILL BEGIN BUCKING, DECELERATE, LOSE POWER, AND LIGHTS ON DASH WILL START FLASHING... RENDERING THE DRIVER PRETTY MUCH HELPLESS. THIS PROBLEM HAPPENED ON SEVERAL OCCASIONS PRIOR TO FORDS THROTTLE BODY ASSEMBLY RECALL. EACH TIME THIS HAPPENED FORD WAS UNABLE TO DETERMINE THE PROBLEM CAUSE NO DIAGNOSTIC CODES WERE PRESENT. THIS PROBLEM WILL OCCUR AND THE CAR WILL BE FINE THEN WILL REOCCUR RANDOMLY. THE RECALL WAS PERFORMED AND THE PROBLEM APPEARED TO RESOLVE ITSELF FOR 2YRS. THE CAR IS NOW HAVING THE SAME PROBLEM...I HAD THE VEHICLE TOWED TO A FORD DEALER AND AFTER 2 DAYS IN THE SHOP AGAIN NO PROBLEMS WERE FOUND BY THE TECHNICIANS. THE CAR AGAIN CONTINUES TO HAVE THE SAME PROBLEMS IMMEDIATELY AFTER PICKING UP FROM SERVICE CENTER. THE CAR HAD TO BE TOWED 250 MILES TO MY HOUSE WHERE IT NOW SITS ROTTING AWAY FOR FEAR OF DRIVING THIS VEHICLE.
Steering, May 23, 2017
VEHICLE LOST POWER STEERING WHILE DRIVING OUT OF A PARKING LOT. TURNING SLIGHTLY TO ENTER TRAFFIC AND THE WHEEL STOPPED TURNING. INFORMATION ON DASH PANEL APPEARED AFTER LOSS OF CONTROL. THE VEHICLE HIT THE CURB AND CAME TO A STOP. THANKFULLY I WAS NOT YET GETTING ON THE INTERSTATE ON RAMP. VEHICLE SAYS POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC, THIS COULD HAVE BEEN MUCH WORSE.
Steering, May 22, 2017
POWER STEERING SPORADICALLY STOPS WORKING, THANKFULLY THIS HAS ONLY HAPPENED IN MY DRIVE WAY AND SUBSEQUENT RESTART OF THE CAR SOLVED THE PROBLEM. THEIR IS A RECALL ON 2011 FUSIONS, THIS NEEDS TO COVER 2010 AS WELL.
Air bags, May 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Fuel/propulsion system, May 20, 2017
TAMARA RECALL! MY CARS ENGINE LIGHT KEEPS COMING ON AND THE MACHINE SAYS IT'S A EVAP LEAK THROUGH THE FUEL NECK. AND THERE IS TWO RECALLS ON MY CAR
Power train, Engine, May 18, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,820.
Steering, Suspension, Wheels, May 14, 2017
JUST PAID $1658.00 FOR THE REMOVAL AND REPLACEMENT OF THE RACK & PINION IN OUR 2010 FORD FUSION DUE TO AN INHERENT DEFECT OF THE STEERING SYSTEM THAT OCCURS AROUND 90,0000 -100,000 MILES.
Steering, May 14, 2017
POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN I STARTED MY CAR IN MY GARAGE, THE POWER STEERING WOULDN'T WORK AND I GOT THE ABOVE MESSAGE ON THE DASHBOARD AND AN ALARM. I TURNED THE ENGINE OFF AND RESTARTED THE CAR, AND THE POWER STEERING WENT TO NORMAL. I DID AN INTERNET SEARCH AND FOUND OUT THAT THIS HAS BEEN A WIDESPREAD PROBLEM, BUT CAN'T FIND OUT IF THERE HAS BEEN A RECALL. *TR
Steering, May 14, 2017
POWER STEERING FAILED. WARNING LIGHTS SERVICE ADVANCETRAC, SERVICE POWER STEERING. PULLING RIGHT ONTO CITY STREET, LIGHT TRAFFIC. EXTREME DIFFICULTY MANEUVERING CAR. TROUBLE STAYING IN LANE.
Air bags, Fuel/propulsion system, May 12, 2017
TAKATA RECALL - RECALL RECEIVED - 2 YRS. LATER NO RESOLUTION. FEAR OF DRIVING CAR. ONLY COMFORTABLE DRIVING CLOSE TO HOME. 10 YR OLD VEHICLE WITH ONLY 35,000 MILES ON IT. FEEL THIS CAR SHOULD BE RE-PURCHASED BY DEALER SINCE THEY DO NOT SEEM TO CARE ABOUT THE SAFETY FACTOR. HAVE ALEADY HAD TO HAVE THROTTLE BODY REPLACED DUE TO CAR JUST STOPPING WHEN BEING DRIVEN AT HIGHWAY SPEEDS. RECALL ON POSSIBLE LEAKING GAS TANK. ALMOST 2 YEARS - NO RESOLUTION. WOULD YOU LIKE TO DRIVE THIS PIECE OF CRAP ON THE HIGHWAY?????
Electrical system, Air bags, Vehicle speed control, May 12, 2017
TAKATA RECALL. THE RECALL DATE FOR THE AIRBAG RECALL WAS JUNE 2016 AND IT HAS NOW BEEN NEARLY A YEAR AND FORD STILL HAS "NO REMEDY" FOR THIS RECALL. THIS IS EXTREMELY DANGEROUS IN THE CASE OF AN ACCIDENT. IN ADDITION, I WAS NOT NOTIFIED OF THIS RECALL OR THE ELECTRONIC THROTTLE BODY ISSUE THAT MY CAR ALSO HAS BUT NOW IS PAST THE "EXTENDED WARRANTY" AND THEY WILL NOT FIX FOR FREE, DESPITE ME HAVING MADE A COMPLAINT ABOUT IT IN THE PAST. LAST WEEK, I WAS ON THE FREEWAY TRAVELING AT 70 MPH, MY CAR SUDDENLY STOPPED ACCELERATING AND SLOWED DOWN RAPIDLY. I HAD BEEN LUCKY NO ONE WAS CLOSELY FOLLOWING BEHIND ME AND I WAS IN THE RIGHT LANE AND QUICKLY COULD PULL OVER OR I COULD HAVE BEEN HIT FROM BEHIND AT A VERY FAST SPEED BECAUSE OF THE ETB FAILING. I HAVE NEVER BEEN NOTIFIED OF ANY OF THE SAFETY ISSUES THAT MY CAR HAS. FORD HAS FAILED TO NOTIFY ME AND I FEEL THAT BECAUSE THEY DID NOT SEND ME ANYTHING, EVEN THOUGH THEY HAVE MY ADDRESS AND EMAIL, THEY PUT ME AT RISK OF AN ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURIES.
Steering, May 10, 2017
COMPLETE POWER STEERING LOSS WARNING CAME ON AFTER INDICATING POWER STEERING ASSIST FAULT ALMOST CAUSING AN ACCIDENT WHILE TURNING.
Fuel/propulsion system, May 9, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE REMEDY REQUIRED THE VEHICLE TO HAVE SOME TEST PERFORMED IN ORDER TO DETERMINE IF THE REMEDY WAS NECESSARY. AT THE TIME OF THE TESTING, THE CONTACT'S VEHICLE WAS DEEMED FAIR, WHICH MEANT A RECALL REPLACEMENT REPAIR WAS NOT NECESSARY. SHORTLY AFTER HAVING THE VEHICLE TESTED, THE CONTACT BEGAN TO SMELL A FUEL ODOR EMITTING FROM THE VEHICLE AND NOTICED FUEL LEAKING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED, AS INDICATED IN THE RECALL. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL DUE TO THE VEHICLE PASSING THE PREVIOUS TEST. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR PRIOR TO THE RECALL TESTING. THE MANUFACTURER OPENED CASE NUMBER: 12281400. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Steering, May 9, 2017
I CONTINUE TO GET MESSAGES INDICATING THAT MY POWER STEERING ASSIST IS NOT WORKING. AFTER CONDUCTING SOME RESEARCH, IT APPEARS I AM NOT THE ONLY PERSON THAT IS HAVING THIS ISSUE WITH MY 2010 FUSION. IF I WAS DRIVING AND THIS SYSTEM WAS TO FAIL, IT IS HIGHLY LIKELY THAT I COULD HAVE A BAD CRASH BECAUSE THE ABILITY TO STEER THE CAR IS FOR THE MOST PART GONE. EVIDENTLY THIS IS A MAJOR ISSUE THAT OTHERS FELT SHOULD'VE BEEN A SAFETY RECALL AS WELL.
Steering, May 8, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VIN CONCERNING THE STEERING. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.
Steering, May 8, 2017
POWER STEERING DISABLED DUE TO PART FAILURE. THIS OCCURRED AFTER STARTING THE ENGINE ON MULTIPLE OCCASIONS. CALLED FORD SHOP BUT THEY INSISTED THE WARNING SIGN HAD TO BE ON FOR THEM TO DETERMINE THE CAUSE. HAD TO CONTINUE TO DRIVE NOT KNOWING WHEN IT WOULD REOCCUR.
Service brakes, May 8, 2017
DRIVE MY CAR SO I WAS IN MOTION WHEN I STARTED TO LOSE MY BRAKES THEY WENT TO THE FLOOR AND I ALMOST HIT A CAR. TOOK IT TO MR TIRES TO BLEED AIR OUT OF THE BRAKE LINE GOT IT BACK FROM MR TIRES AND I WAS IN MOTION WITH MY CAR AND STARTED LOSING MY BREAKS, HAD A HARD TIME STOPPING AT A TRAFFIC LIGHT WENT THROUGH THE LIGHT A LITTLE LUCKLY THE LIGHT HAD NOT TURN YET FOR THE OTHER CARS THAT WERE STOP. TOOK IT BACK TO MR. TIRES AND THEY TRIED TO SOLVE THE PROBLEM, STILL DO NOT HAVE MY CAR THEY NEED TO ORDER THE SPECIAL PART THE ABS MODULE DO NOT KNOW HOW MUCH THIS IS GOING TO COST BECAUSE THEY ALSO HAVE TO HAVE A SPECIAL TECH COME IN AND MAKE SURE IT IS CALIBRATED RIGHT,. WHY DID FORD NOT PUT THIS ON A RECALL THERE ARE A LOT OF COMPLAINTS ABOUT THIS PART SOME ONE IS GOING TO GET HURT OR KILLED WITH THIS HAPPING TO THE FORD VEHICLES
Steering, May 3, 2017
I WAS DRIVING ON A CITY STREET WHEN I GET AN ALERT OF LOW TIRE PRESSURE LESS THAN 1 MINUTE MY POWER STEERING BECAME EXTREMELY HARD DIFFICULT TO TURN I HAD PULL TO THE CLOSET PARKING I COULD FINE. IF I HAD BEEN ON THE FREEWAY I WOULD HAVE EASILY CAUSED AN ACCIDENT.
Steering, May 3, 2017
ELECTRONIC POWER STEERING ASSIST COMPLETE FAILURE AROUND 100K MILES. POWER STEERING WAS INTERMITTENT FOR ABOUT A YEAR. WOULD START THE CAR AND IT WOULD NOT WORK, IT WOULD ALSO INDICATE POWER STEERING ASSIST FAULTS ON THE DASH. TURN THE CAR OFF AND BACK ON AND IT WOULD BE FINE. ONE DAY WHILE DRIVING THE POWER STEERING COMPLETELY FAILED AND NEARLY RESULTED IN AN ACCIDENT AS I WAS IN A TURN. IT HAS NOT WORKED SINCE.
Steering, May 1, 2017
I HAVE OBSERVED SEVERAL POWER STEERING ASSIST FAULTS ON THE VEHICLE, USUALLY RESOLVED BY RESTARTING THE CAR. TONIGHT, HOWEVER, RESTARTING IT DOESN'T SEEM TO BE WORKING. THE CAR WAS NOT IN MOTION AT THE TIME. THERE IS ABSOLUTELY NO POWER STEERING.
Electrical system, Vehicle speed control, Engine, May 1, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IDLED EXTREMELY LOW. THE VEHICLE SUDDENLY SURGED AT A HIGH RATE OF SPEED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SERVICE CAMPAIGN FOR THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE, BUT THE DEALER REFUSED TO PROVIDE THE MANUFACTURER'S SOLUTION TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED THE CONTACT RECEIVED NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM: 13N03. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/29/17*LJ *CN
Steering, May 1, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Steering, Apr 28, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND A CHIMING NOISE WAS HEARD. ALSO, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND A COUPLE OF FAILURE CODES RELATED TO THE POWER STEERING APPEARED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 151,000.
Air bags, Apr 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THEY DID NOT DEVELOP THE PART YET, AND ALSO WAS NOT SURE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.