2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: air bags
330 reports, newest first. Show all
Steering, Air bags, May 13, 2019, crash
TAKATA INFLATORS ARE NOT WORKING. LAST YEAR I GOT INTO A FRONT END COLLISION AT 25MPH AND AIR BAGS DIDNT DEPLOY.
Air bags, May 8, 2019
SAFETY RECALL NOTICE 19S01 / NHTSA RECALL 19V-001 RECALL RECEIVED IN FEBRUARY 2019 AFTER REPEATED CALLS TO THE DEALERSHIP, THEY STILL HAVE NOT RECEIVED THE REPLACEMENT PART TO MAKE THE RECALL CORRECTIONS. THEY CLAIM THEY ARE ONLY BEING SHIPPED SO MANY PARTS AT A TIME? THIS ISSUE IS GOING ON 4-MONTHS NOW, THIS UNACCEPTABLE!
Air bags, Apr 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRA HONDA GRANDVILLE CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (757) 266-5804) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS17670945. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALL FORD NEWPORT NEWS (LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Air bags, Apr 1, 2019
MY SON STARTED HIS FUSION AND THE POWER ASSIST FAULT LIGHT CAME ON. HE COULDN'T TURN THE STEERING WHEEL. THE CAR WAS SHUT OFF, AND WHEN I ARRIVED AND STARTED IT, IT WAS FINE AFTER BEING PUT IN REVERSE. I RESEARCHED RECALLS AND FOUND MANY ON THIS VEHICLE. AIR BAGS,LUG NUTS,POWER ASSIST TO NAME A FEW. I CALLED FORD AND THEY RAN THE VIN #, THEY SAID THE NUMBER WAS NOT COVERED. HOW CAN CERTAIN #'S BE COVERED WHEN THEY ALL HAVE THE SAME PROBLEM !? I GUESS THE ONLY FIX IS TO TO HAVE PEOPLE WHO CAN'T AFFORD TO FIX IT ($2000) DRIVE UNSAFELY BECAUSE FORD WON'T ADMIT THEY ARE IN THE WRONG ! I CAN ONLY HOPE NOTHING HAPPENS WHILE HE IS DRIVING..
Air bags, Fuel/propulsion system, Mar 22, 2019
TAKATA RECALL
Air bags, Mar 21, 2019
TAKATA RECALL. I HAVE BEEN WAITING FOR MY RECALL TO BE FIXED SINCE JULY OF 2018. I RECEIVED A LETTER FROM FORD STATING THEY WOULD PROVIDE A RENTAL CAR UNTIL THEY WERE ABLE TO FIX THE AIRBAGS. I CONTACTED BOB DAVIDSON FORD AND THEY SAID THEY WOULD PUT ME ON A LIST TO FIX THE AIRBAGS AND TO PROVIDE A RENTAL. IT'S MARCH AND I STILL HAVEN'T HEARD FROM THEM. I CONTACTED ANOTHER FORD DEALERSHIP, BUD NORRIS FORD, AND THEY STATED THAT THEY AREN'T GIVING OUT RENTALS ANYMORE AND FORD ONLY TOLD ME THEY WERE GIVING OUT RENTALS TO GET ME OFF OF THE PHONE AND THEY DIDN'T HAVE THE PARTS TO FIX IT. I CONTACTED A THIRD FORD DEALERSHIP, AL PACKER, AND THEY DIDN'T HAVE THE PARTS TO FIX IT EITHER. SO I HAVE BEEN DRIVING AROUND A CAR WITH AIRBAGS THAT COULD KILL ME WITH NO ONE ABLE TO FIX THEM. I DON'T KNOW HOW YOU GET ON A LIST BECAUSE I'VE TALKED TO BREE DEALERSHIPS AND NOT ONE HAS BEEN ABLE TO FIX THE PROBLEM OR CALL ME BACK AND TELL ME WHEN THEY COULD FIX IT.
Air bags, Mar 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTLAND FORD (3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 8, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 303-2637) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 7, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS BEING DRIVEN, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,380.
Air bags, Mar 1, 2019, crash
I WAS IN A SINGLE VEHICLE ACCIDENT FEBRUARY 23, 2015 WHERE I SLID OFF AN ICY BACK ROAD CAUSING SIGNIFICANT FRONT END DAMAGE WHICH WAS REPAIRED AT MILNES FORD IN LAPEER, MI. DUE TO THE AMOUNT OF DAMAGE THE AIRBAGS SHOULD HAVE DEPLOYED BUT THEY NEVER DID. I NOW HAVE A BULGED DISK IN MY NECK AND ANOTHER IN MY LUMBAR SPINE. A LATER COMPUTER SCAN FOR A SEPARATE ISSUE INDICATED THE AIRBAGS DID NOT DEPLOY AS THEY SHOULD HAVE. WHEN THE ORIGINAL REPAIRS WERE DONE, THE DEALERSHIP DID NOT CHECK AND NEVER ADDRESSED THE FAILURE TO DEPLOY. THE ONLY TOWING THAT WAS DONE WAS TO GET MY VEHICLE OUT OF A DITCH.
Air bags, Mar 1, 2019
I RECEIVED A LETTER ABOUT A RECALL ON MY PASSENGER AIR BAG ABOUT A YEAR AGO AND FORD HAS NOT RELEASED A REPLACEMENT PART YET AND I AM CONCERNED ABOUT THE SAFETY OF MY PASSENGERS AND MYSELF DUE TO METAL FRAGMENTS THAT COULD BE RELEASED IF THE AIRBAG IS DEPLOYED.
Air bags, Feb 28, 2019
TAKATA RECALL NHTSA RECALL # 19V001 MANUFACTURER RECALL # 19S01 WHEN CAN I TAKE TO FORD FOR REPAIR? INFORMATION ON DEFECTIVE AIR BAGS APPEARED SEVERAL MONTHS AGO.
Steering, Air bags, Fuel/propulsion system, Feb 12, 2019
I WAS NEVER CONTACTED ABOUT ANY RECALLS. MY MOTHER CONTACTED ME THROUGH EMAIL TO SEE IF I KNEW ABOUT THE AIRBAG RECALL. 2 RECALLS I ONLY LEARNED ABOUT TODAY BY CHECKING MY CREDIT REPORT BECAUSE THE AGENCY THAT HOLDS THE TITLE REPORTED MY ACCOUNT FOR NON-PAYMENT. I RECIEVED A CARFAX REPORT WHEN I PURCHASED THE VEHICLE AUGUST 2017 FROM DRIVETIME. I WAS TOLD THERE WERE NO RECALLS ON THE VEHICLE. NOW, I AM SEEING 4 RECALLS, 2 OF WHICH (2014 & 2016) HAVE APPEARED ONLY NOW THAT THE VEHICLE IS BEING SERVICED. I WAS PROBABLY THE ONLY IDIOT IN AMERICA THAT WOULD HAVE BOUGHT THE HIGH-MILEAGE, OVER-PRICED VEHICLE IN THE 1ST PLACE. I WAS TOLD IT HAD BEEN A FLEET VEHICLE FOR A RENTAL CAR AGENCY. I THOUGHT I WAS GETTING A SAFE VEHICLE. BUT MY FEELING NOW, IS THAT IT SHOULD HAVE NEVER BEEN SOLD. I'M NOT SURE WHAT TO DO. THE VEHICLE MAY GET REPOSSESSED AND I AM FEELING CHEATED. I SENT THE CAR TO THE 1ST AUTO BODY SHOP AND THEY WANTED $1470 FOR ALL THE REPAIRS. I CALLED FORD MOTOR COMPANY, THEY TOLD ME THE CAR COULD GET REPAIRED FREE OF CHARGE AT AN AUTHORIZED FORD DEALER. I HAD THE CAR TOWED TO THE 2ND SHOP. THE CAR HAS BEEN AT THAT DEALERSHIP SINCE FEBRUARY 1ST. MY ESTIMATE IS ABOUT $260. I'M NOT SURE WHAT I'M EXPECTING TO HAPPEN, BUT I ATTACHED A PHOTO OF THE FUEL OVERFLOW HOSE LEAKING FUEL EVEN WHEN THE TANK WAS NOT FULL. IT WOULD DO THIS REGULARLY AND THAT IS 1 OF THE 2 NEW RECALLS THAT APPEARED. I'M SCARED TO DRIVE THIS CAR. I JUST WANT SOME RELIABLE ANSWERS AND SOLUTIONS BEFORE I SHELL OUT ANY FURTHER MONEY ON A CAR THAT HAS PUT ME, MY FAMILY AND OTHER PEOPLE AT RISK. PLEASE HELP. THANKS IN ADVANCE.......
Air bags, Feb 4, 2019
TAKATA RECALL - WE HAVE BEEN WAITING FOR SEVERAL YEARS FOR FORD TO REPLACE THE AIRBAG. THEY JUST KEEP SAYING AWAITING NHTSA RECALL NUMBER EVENTHOUGH #19S01 IS LISTED ON THIS SITE.
Air bags, Jan 28, 2019
TAKATA RECALL , I BELIEVE MY VEHICLE NEEDS TO BE RECALLED BUT I NEVER RECEIVED ANYTHING FROM FORD TO START THE PROCESS
Air bags, Jan 14, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LAMARQUE FORD AT 800-639-3673 (LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Air bags, Electronic stability control (ESC), Jan 2, 2019
MY AIRBAG LIGHT HAS BEEN ON FOR A MONTH NOW AND EVERY TIME I CALL FORD THEY TELL ME THAT MY CAR ISN'T UP FOR A RECALL. THIS IS VERY DANGEROUS AND IT HAS AFFECTED MY HORN, OR ANYTHING ELSE CONTROLLING MY STEERING WHEEL. MY POWER STEERING HAS BEEN REPLACED TWICE. I NEED FOR SOMEONE TO CHECK INTO THIS MATTER FOR ME PLEASE
Air bags, Dec 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEARNY PEARSON FORD (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT CONSUMER STATED AIRBAG RECALL REPAIR COMPLETED ON DEC.18, 2018. *JB
Air bags, Dec 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 1, 2018
TAKATA RECALL- HAVE NOT BEEN REPLACED.
Air bags, Nov 19, 2018
TAKATA RECALL AIR BAG RECALL STILL HAS NO AVAILABLE PARTS TO PERFORM THE REQUIRED SAFETY REPLACEMENT OF THE SYSTEM. I CHECKED MUCH EARLIER THIS YEAR AND THEY HAD NO REPAIR PARTS AVAILABLE AND THIS IS STILL THE CASE, WHICH IS UNACCEPTABLE. THEY ISSUED A RECALL AND THEY NEED TO GET THE PARTS TO PERFORM THE NEEDED REPAIR/REPLACEMENT OF SAFETY COMPONENTS. THANK YOU FOR HELPING US CONSUMERS GET RESULTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Air bags, Nov 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCENIC FORD (1992 ROCKFORD ST, MOUNT AIRY, NC 27030-5202, (336) 789-9591) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 14, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CUTTER FORD AT (808) 564-9777 (LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED REPLACEMENT STILL NOT AVAILABLE. *JB
Air bags, Nov 11, 2018
TAKATA RECALL , I HAVE BEEN CONTACTED ABOUT THE RECALL SEVERAL TIMES ABOUT THIS RECALL AND HOW THEY ARE WORKING ON GETTING THE PARTS TO REPLACE MY AIR BAGS WITH NO ETA. WHEN WILL I GET THE LETTER SAYING BRING IT IN AND WE'LL FIX OUR MISTAKE. I FEAR EVERY TIME SOMEONE ASKS ME FOR A RIDE I HAVE TO SAY NO, OR SIT IN THE REAR WHERE IT'S SAFER. COME ON FORD FIX THIS OLD SITUATION. LOCAL DEALER HERE IS LANGDALE FORD, VALDOSTA GA.