2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: air bags
330 reports, newest first. Show all
Air bags, Sep 10, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PEACOCK FORD (LOCATED AT 1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LANDERS FORD AT 901-854-3600 (LOCATED AT 2082 W POPLAR AVE, COLLIERVILLE, TN 38017) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Air bags, Fuel/propulsion system, Aug 29, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING), 15V793000 (FUEL SYSTEM, GASOLINE), AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL UNKNOWN DEALER, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING).
Air bags, Aug 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARCENEAUX FORD (1111 OLD HWY 90 W, NW IBERIA, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED IT SHOULD NOT TAKE THIS LONG TO FIX THIS EXTREMELY HAZARDOUS PROBLEM. WE HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF TO NO AVAIL! UPDATED 10/19/18*JB
Steering, Air bags, Equipment, Fuel/propulsion system, Aug 21, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL PUMP, GASOLINE), 14VE028000 (EQUIPMENT), 16V384000 (AIR BAGS), AND 15V340000 (STEERING). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED PAYNE WESLACO FORD AT (956) 619-6026 (2401 E EXPY 83, WESLACO, TX 78599) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL PUMP, GASOLINE), 14VE028000 (EQUIPMENT), 16V384000 (AIR BAGS), AND 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE.
Steering, Air bags, Aug 17, 2018
MY WIFE AND I GAVE THIS CAR TO OUR DAUGHTER WHEN SHE GOT HER DRIVERS LICENSE IN 2016.SINCE THEN THERE HAS BEEN A RECALL ON THE AIRBAGS THAT HAS NOT BEEN FIXED BECAUSE THEY ARE ON BACK ORDER. THE TEMPERATURE SENSOR HAS GONE OUT AND FORD IS AWARE THAT IS A PROBLEM BUT WILL NOT RECALL, AND NOW 3 TIMES THE STEERING HAS LOCKED UP ON HER WITH AN ERROR MESSAGE THAT READS "POWER STEERING ASSIST FAULT". IN READING VARIOUS ARTICLES THERE WAS A RECALL BUT FOR SOME REASON MY CAR HAVING A 3.5 LITER WAS NOT IN THE RECALL, NOT REAL SURE WHAT ENGINE SIZE HAS TO DO WITH POWER STEERING. FORTUNATELY ALL 3 FAILURES OCCURRED IN OUR DRIVE WAY WHILE SHE WAS BACKING OUT AND SHE TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR CORRECTED ITSELF. I AM IN FEAR FOR MY DAUGHTERS LIFE AT THIS POINT, EVEN THOUGH SHE HAS 2+ YRS OF DRIVING EXPERIENCE WHO IS TO SAY THAT IF THIS HAPPENS WHEN SHE IS DRIVING DOWN THE ROAD SHE WILL KNOW HOW TO REACT WITHOUT HARMING HERSELF OR SOMEONE ELSE. FORD NEEDS TO OWN UP AND FIX THEIR DEFECTIVE VEHICLES PS. THIS FORD ONLY HAS 45,000 MILES ON IT. RALPH NADER, WE NEED YOU!!!!
Air bags, Aug 11, 2018
"TAKATA RECALL". IN JUNE OF 2012 I PURCHASED A 2011 FORD FUSION. APPROXIMATELY JULY OF 2013 I WAS NOTIFIED BY FORD THAT MY VEHICLE HAD A RECALL ON THE PASSENGER SIDE AIRBAG. MY VEHICLE WAS TO BE FIX WHEN PARTS WERE AVAILABLE. APPROXIMATELY ONE YEAR LATER I CALLED FORD TO FIND OUT WHY MY VEHICLE WAS NOT FIXED. I WAS TOLD BECAUSE I LIVED IN A COLD CLIENT (MASSACHUSETTS) THAT MY VEHICLE WOULD BE ONE OF THE LAST VEHICLE TO BE FIXED WHEN PARTS BECAME AVAILABLE. THEY ALSO TOLD ME NO ONE WAS TO SIT IN THE FRONT PASSENGER SIDE BECAUSE THEY COULD BE SERIOUSLY INJURED IF THE AIRBAG EXPLODED. MY WIFE WHO IS 75 YEARS OLD A CANCER SURVIVOR HAS SAT IN THE BACK SEAT SINCE 2013. BECAUSE OF HER AGE AND HEALTH PROBLEMS SHE CAN NO LONGER SIT IN THE BACK SEAT. I HAVE CONTACT FORD SEVERAL TIME TO TELL THEM OF THIS PROBLEM. FOR RELIEF IN 2018 THEY ALLOWED ME A RENTAL CAR. APPROXIMATELY, 2 MONTHS LATER I WAS CONTACTED BY THE RENTAL AGENCY AND INFORMED ME THAT FORD WOULD NO LONGER PAY FOR THE RENTAL VEHICLE BECAUSE I SIGNED THEIR FORM AND ADDED (I DIDN'T GIVE UP MY RIGHT TO LEGAL ACTIONS BY SIGNING THIS FORM). BECAUSE I REFUSED TO GIVE UP MY LEGAL RIGHT THEY STOPPED THE RENTAL VEHICLE. FORD CASE NUMBER CAS-15314662 WAS ASSIGNED TO MY CASE AND I HAVE NOT HEARD ANYTHING SINCE. MY WIFE AND MYSELF WHO ARE ELDER BOTH FEEL THIS TIMEFRAME IS RIDICULOUSLY LONG AND HAS CAUSES US MUCH DISCOMFORT, ANXIETY AND OUT OF POCKET EXPENSES WHEN WE WANT TO TRAVEL TOGETHER WE HAD TO TAKE SEPARATE VEHICLE OR BORROWED ONE OF OUR CHILDREN VEHICLE IN ORDER TO SIT COMFORTABLE AND BESIDE EACH OTHER.
Air bags, Aug 1, 2018
TAKATA RECALL
Air bags, Jul 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD AT (813) 246-3673 (LOCATED AT 9090 E ADAMO DR., TAMPA, FL 33619) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Suspension, Air bags, Vehicle speed control, Jul 16, 2018
PURCHASED CAR FROM SEVEN STAR AUTO PENSACOLA FLORIDA FIRST PROBLEM WAS HORN HE NEVER FIXED THAN WATER PUMP AND TIME BELT I FIXED SUPPOSED TO FIXED THROTTLE BODY BUT NEVER FIXED AND ALSO HE NEVER INSTALLED HORN FOR SAFETY I TRIED TO GET REFUND BUT I'M IN SCHOOL AN D I WORK AND STILL PAY NOTE FOR A DEFICTIVE CAR AND I ALSO HIT POT HOLE WHICH CAUSED MORE SUSPENSION DAMAGE AND DEALER STILL DOESN'T KNOW HOW TO HELP ME
Air bags, Jul 13, 2018
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
Steering, Air bags, Engine, Jun 27, 2018
1. TAKATA RECALL- AIR BAG: AIR BAG SENSOR OR LIGHT GOES BLINKING FOR 30 MINS OR MORE THAN IT SWITCHES TO THE PANEL LIGHT AND STAYS THERE LIT UP.. 2. STEERING COLUMN-STIFF AND GRINDING NOISE: WHEN IT DRIVES BACKWARD REVERSE IT MAKES THAT NOISE AND WHEN ON THE ROAD IT BEGINS TO MAKE LOUD NOISE, THEN THE STEERING GETS HARD TO STEER. 3. AC COOLANT DOES NOT BLOW COLD AIR: DOES NOT GET COLD AND BLOWS OUT WARM AIR ONLY.
Air bags, Jun 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLOOD FORD OF EAST GREENWICH, 2545 SOUTH COUNTY TRAIL, EAST GREENWICH, RI 02618) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Air bags, Jun 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MOSSY FORD AT 858-273-7500 (4919 MISSION BAY DR., SAN DIEGO, CA 92109) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 12, 2018
TAKATA RECALL - THE AIRBAG, TAKATA RECALL, WAS ISSUED IN 2016 & I'VE BEEN TRYING TO GET THIS REPLACED SINCE 2016. THE FORD DEALERSHIPS AROUND LAFAYETTE, LA STILL DO NOT HAVE THIS PART IN STOCK FOR IT TO BE FIXED/REPLACED. THIS IS A VERY UNSAFE (& COULD BE DEEADLY) ISSUE THAT MUST BE FIXED AS SOON AS POSSIBLE!!!!!!!!!!!!!!!!
Air bags, Jun 11, 2018
TAKATA AIR BAGS HAVE BEEN WAITING SINCE FIRST RECALL JULY 2016 FOR THEM TO FIX AIRBAGS NOT ABLE TO LET ANYONE SIT IN FRONT SEAT, HAVE CALLED FORD DEALERS SEVERAL TIMES WITH NO RESPONSE OTHER THAN WE HAVE NO REPLACEMENTS, ITS BEEN TWO YEARS AND NOTHING
Air bags, Jun 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 10, 2018
SINCE PREVIOUS NOTIFICATION, FROM FORD CORPORATION, OF A DEFECTIVE AIRBAG, I'VE BEEN TO METRO MOTORS DEALERSHIP, ON MORE THAN ONE OCCASION, AND I WAS TOLD METRO MOTORS HASN'T RECEIVE ANY PARTS IN ORDER TO REPAIR OUR 2011 FORD FUSION (SPORT MODEL) DEFECTIVE PASSENGER (RIGHT SIDE) AIRBAG.
Air bags, Jun 10, 2018
"TAKARTA RECALL": I RECEIVED WRITTEN NOTICE, FROM FORD CORPORATION, THAT OUR VEHICLE WAS ON THE RECALL LIST, DUE TO OUR VIN NUMBER, REGARDING A DEFECTIVE AIRBAG. IT AS SUBSEQUENTLY CONFIRMED AT ST. CROIX, V.I.'S FORD DEALERSHIP, VIA COMPUTER PRINT-OUT THAT OUR CAR WAS ON THE RECALL LIST BUT THE DEALERSHIP RECEIVE NO PARTS FOR REPAIR.
Steering, Air bags, Fuel/propulsion system, Jun 9, 2018
POWER STEERING ASSIST FAULT POPS UP WHEN CAR STARTS AND STEERING WHEEL DOES NOT MOVE
Air bags, Jun 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (GARY YEOMANS FORD LINCOLN, 1-386-310-2342) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/24/18*JB
Air bags, Jun 4, 2018
TAKATA RECALL - FORD HAS YET TO PROVIDE A REMEDY FOR A PROBLEM THAT HAS EXISTED FOR MORE THAN 2 YEARS NOW. LAST UPDATE WAS IN DECEMBER 2017, SAYING PARTS WILL BE AVAILABLE IN SPRING OF 2018 - IT IS NOW SUMMER OF 2018.
Exterior lighting, Air bags, Other or unspecified, May 31, 2018
TAKATA RECALL AC/HEAT CONTINUES TO GO OUT RANDOMLY. AC/HEAT/DEFROSTER IS NOT WORKING. HAVE TO MANUALLY LOCK EACH DOOR UPON EXIT OF VEHICLE BECAUSE AUTOMATIC SWITCH NOT WORKING, THE CAR SHUTDOWN AND I CANT ENTER THE VEHICLE AT TIMES THE KEY WILL NOT OPEN MY CAR DOOR, I HAD TO ENTER MY CAR THROUGH THE TRUNK AT 3A. ENGINES PROBLEMS, ELECTRICAL PROBLEMS, BACK TAIL/BRAKE LIGHT CONTINUES TO GO OUT OFTEN, AND OTHER ISSUES. SOMETIMES KEY WONT TURN IN THE IGNITION AND BRAKES LOCK UP.
Air bags, May 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD PELL CITY AT 205-884-0000 AND WAS INFORMED THAT THERE WAS NO PART AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 28, 2018
TAKATA RECALL, WAITING FOR A FIX FOR OVER A YEAR,