2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints: electrical system
202 reports, newest first. Show all
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Oct 12, 2013
WHILE DRIVING AT ALL TIMES, THE VEHICLE WOULD START TO SURGE AND BUCK THEN LOOSE POWER. IT NEVER COMPLETELY DIED BUT WHEN I PULLED OVER IT RAN TERRIBLE AND WOULD NOT ACCELERATE. I TURNED IT OFF FOR A FEW SECONDS AND RESTARTED IT. IT WOULD RUN FOR A WHILE, GOOD, THEN THE PROBLEM WOULD REOCCUR. THE ENGINE LIGHT CAME ON, I HAD THE CODE CHECKED. THE RESULT WAS A FAULTY THROTTLE BODY OR SORT IN THE THROTTLE BODY MODULE. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Oct 10, 2013
MY WIFE HAD MY 6 MONTH OLD SIGN IN THE BACKSEAT WHEN SHE WAS PULLING OUT FROM A STOP SIGN INTO A 4WAY WHEN THE CAR LURCHED AND THE ACCELERATOR QUIT RESPONDING IN THE MIDDLE OF THE STREET A TRUCK NEARLY T BONED HER ON THE DRIVER SIDE WHERE OUR SON WAS IN HIS CAR SEAT UPON DIAGNOSTICS THE ELECTRONIC THROTTLE BODY WAS STUCK OPEN. I'VE FOUND SIMILAR ISSUES WITH SIMILAR VEHICLES ALTHOUGH THE DEALERSHIP INFORMED ME MY VEHICLE IS NOT CURRENTLY ON A RECALL LIST. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Oct 3, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR
Power train, Electrical system, Fuel/propulsion system, Sep 18, 2013
ON SEPTEMBER 15, 2013 I WAS DRIVING ON A MAJOR SURFACE STREET AT APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR JUST STOPPED WORKING. COMPLETELY POWERLESS. I SAW TWO LIGHTS ON THE DASHBOARD: THE BATTERY AND THE OIL. THERE MAY HAVE BEEN MORE BUT I WAS MORE FOCUSED ON SAFETY AND ONCOMING TRAFFIC THAN THE LIGHTS ON THE DASH. I DECIDED NOT TO TAKE A CHANCE OF GETTING REAR ENDED (INJURED OR KILLED) SO AT THE FIRST BIG BREAK IN TRAFFIC I SAFELY EXITED THE VEHICLE AND WALKED OVER TO THE SIDEWALK (ONE LANE OVER). A LOCAL APARTMENT RESIDENT SAW THE INCIDENT AND GRABBED A SAFETY CONE TO PUT BEHIND MY CAR AS A WARNING. THANKFULLY THERE WERE NO ACCIDENTS BUT THERE WERE SOME CLOSE CALLS AND LAST MINUTE LANE CHANGES AS DRIVERS CAME UPON MY CAR. I CALLED FORD ROADSIDE ASSISTANCE AND THEY SENT A TOW TRUCK TO GET THE VEHICLE. IT STARTED UP PERFECTLY FOR THE DRIVER, BUT I HAD IT TOWED ANYWAY. IT HAS BEEN AT THE DEALER FOR TWO DAYS. THEY HAVE BEEN UNABLE TO DUPLICATE THE SITUATION AND HAVE RECEIVED NO "CODES" TO INDICATE A PROBLEM WITH THE VEHICLE. THEY HAVE CALLED FORD TO ASK FOR ASSISTANCE AND FORD HAS ASKED THEM QUESTIONS REGARDING LIGHTS GOING ON, MY SPEED AT THE TIME OF THE INCIDENT, HOW FAR I HAD BEEN DRIVING THE CAR BEFORE THE INCIDENT, ETC. THIS IS THE SECOND TIME I HAVE HAD A PROBLEM WITH MY 2011 FUSION COMPLETELY FAILING. THE FIRST TIME WAS IN SEPTEMBER 2012 WHEN THE THROTTLE FAILED ON THE FREEWAY. IT WAS SUPPOSEDLY FIXED. THIS TIME THE LOST OF POWER DID NOT FEEL LIKE THE THROTTLE. IT JUST STOPPED WORKING. HAD POWER. DIDN'T HAVE POWER. I AM EXTREMELY CONCERNED THAT THE DEALER WILL FIND NOTHING WRONG WITH THE VEHICLE AND IT WILL BE RETURNED TO ME IN AN UNSAFE CONDITION. OTHERS HAVE REPORTED THIS AND SIMILAR ISSUES. PLEASE GET THESE VEHICLES RECALLED BEFORE SOMEONE LOSES A LIFE.
Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 14, 2013
CAR DIES WHILE DRIVING, SURGES AT TIMES, HAD BEEN HAPPENING ON AND OFF. DIED PART WAY THROUGH A LARGE INTERSECTION ON 7-13-13, LUCKILY I JUST AVOIDED A COLLISION. IT WOULD START AND GO A FEW FEET, THEN SURGE AND DIE. CALLED CRATER LAKE FORD IN MEDFORD, OR, THEY STATED VERY BUSY THAT DAY AND HAD NOT HEARD OF THE SYMPTOMS I DESCRIBED. PLACED A CALL TO DAVE'S IMPORT SERVICE THEY SAID THEY WOULD LOOK AT THE CAR. WITHIN 45 MIN THEY HAD DIAGNOSED FAILED THROTTLE BODY. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 12, 2013
I LEFT FROM MY HOME IN THE EARLY AFTERNOON. THE CAR HAD NOT BEEN USED SINCE THE PREVIOUS EVENING. ABOUT 2 MILES FROM MY HOUSE I GOT ONTO A STATE ROUTE AND STARTED TO GO UP A SLIGHT HILL. I HAD ACCELERATED UP TO APPROXIMATELY 45 MPH AND THE ENGINE STARTED RUNNING REALLY ROUGH, THEN STALLED. THE CHECK ENGINE LIGHT LIT UP. IT SEEMED TO GO DOWN TO IDLE WITH NO RESPONSE FROM ENGINE WHILE PUSHING THE PEDAL. I GLIDED TO THE SIDE OF THE ROAD AND CRESTED THE HILL, THEN LET THE ENGINE SPUTTER AT AROUND IDLE AS I WAS ABLE TO PUT IT IN NEUTRAL AND LET GRAVITY TAKE ME TO THE BOTTOM OF THE HILL WHERE I COULD GLIDE AROUND THE CORNER INTO A SAFE PARKING LOT. I SHUT THE CAR DOWN, WAITED A MINUTE AND IT STARTED BACK UP AS THOUGH NOTHING HAD HAPPENED. THE CHECK ENGINE LIGHT WAS CLEAR. I HAVE NOT TRIED TO CHECK TO SEE IF IT STORED ANY CODES YET. I HAD EXPERIENCED 2 PREVIOUS EVENTS IN THE PREVIOUS 2 WEEKS WITH THIS CAR. THE CAR HAS BEEN SERVICED REGULARLY. *TR
Fuel system, Gasoline, Electrical system, Engine, Sep 12, 2013
MY WIFE WAS DRIVING DOWN THE HIGHWAY AND THE ENGINE BUCKED AND SEEMED TO STALL, THEN RECOVERED. THE PREVIOUS WEEK IT HAD STALLED COMPLETELY. SHORTLY AFTER IT STALLED WHILE I WAS DRIVING IT AGAIN AND DID NOT RECOVER. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 12, 2013
DROVE A MILE FROM OUR HOME TO PICK UP PIZZA. WENT INTO THE SHOP FOR ABOUT 5 MINUTES, CAME OUT AND STARTED THE CAR. BACKED OUT OF THE SPACE AND PULLED ACROSS A DIVIDED ROAD TO HEAD HOME AND THE CAR SPUTTERED AND LOST POWER SO THAT I HAD TO PULL OVER TO THE SIDE. THE CHECK ENGINE LIGHT WAS LIT. I SHUT DOWN THE CAR AND IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS CLEAR. IT REPEATED THIS ISSUE AGAIN ABOUT 1 WEEK LATER ON THE HIGHWAY FOR MY WIFE THOUGH RECOVERED. THEN AGAIN FOR ME WHILE ACCELERATING UP A STATE ROUTE BUT DID NOT RECOVER. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Sep 12, 2013
I HAVE BEEN SENSING A SURGE IN ENGINE POWER FOR SEVERAL MONTHS IN MY 2011 FUSION. I SUSPECTED A THROTTLE BODY PROBLEM AND GOOGLED FOR INFORMATION. I FOUND ALL OF THE INFORMATION ON THE NHTSA WEBSITE ABOUT THROTTLE BODY PROBLEMS FOR THIS CAR AS WELL AS INFORMATION IN OTHER FORUMS. IT WAS A GOOD THING AS I WAS PREPARED FOR WHAT HAPPENED TODAY. I HAD JUST LEFT MY HOUSE WHEN THE DREADED (AND EXPECTED) LOSS OF ENGINE POWER WITH THE WRENCH LIGHT BEING ILLUMINATED. I EXPERIENCED THE SAME SYMPTOMS REPORTED BY SO MANY COMPLAINTS LOGGED FOR THIS ISSUE: LOSS OF POWER, ROUGH IDLE, JUST ENOUGH POWER TO BARELY MOVE THE CAR, CERTAINLY NOT ENOUGH TO LIMP ANYWHERE, MUCH LESS HOME, EVEN THOUGH THE ENGINE WAS IN "LIMP HOME" MODE. I HAD MY CODE SCANNER WITH ME AND WAS ABLE TO RETRIEVE THE P2111 (THROTTLE STUCK OPEN) CODE BEFORE I RESTARTED THE CAR TO RESTORE FULL POWER. THIS ONLY WORKED ENOUGH TO GET THE CAR TURNED AROUND WHEN LIMP HOME WAS TRIGGERED AGAIN. I RESTARTED AGAIN AND WAS ABLE TO GET WITHIN A BLOCK OF MY HOUSE WHEN LIMP HOME TRIGGERED ONCE MORE. THE THIRD TIME I WAS ABLE TO GET TO MY HOUSE. I CALLED THE DEALER AND THEN ROADSIDE ASSISTANCE TO GET MY CAR TOWED TO THE LOCAL FORD DEALER AFTER VERIFYING THAT THEY HAD A THROTTLE BODY IN STOCK. THE CAR WAS TOWED THERE AND A DEFECTIVE THROTTLE BODY WAS DIAGNOSED AND REPLACED. THIS IS NOT A CASE OF IF THE FAILURE WILL HAPPEN, BUT RATHER WHEN. I WAS FULLY EXPECTING IT ANY DAY AND SURE ENOUGH, IT HAPPENED. I WAS EXTREMELY FORTUNATE AS I WAS LESS THAN A MILE FROM HOME, KNEW WHAT TO EXPECT AND HOW TO DEAL WITH IT, AND MY CAR WAS STILL IN WARRANTY, BUT ONLY BY 1,806 MILES! ANY OTHER SITUATION WOULD HAVE RESULTED IN ME BEING IN A VERY DANGEROUS PREDICAMENT WITH A CAR THAT WAS BASICALLY DEAD IN THE WATER. I WAS ALMOST TO THE POINT OF PURCHASING A NEW THROTTLE BODY ON MY OWN IN THE INTEREST OF BEING PROACTIVE RATHER THAN BEING STRANDED. *TR
Fuel system, Gasoline, Electrical system, Engine, Sep 4, 2013
CAR EXPERIENCED A SUDDEN LOSS OF POWER DURING ACCELERATION FROM A STOP SIGN. LOST 99% OF POWER AND MISSED HEAVILY. NEARLY REAR-ENDED. PULLED OVER, TURNED CAR OFF, WAITED A FEW MINUTES AND RESTARTED THE CAR. RAN FINE. DROVE APPROXIMATELY 15 MILES AND 25 MINUTES BEFORE PARKING THE CAR; PROBLEM DID NOT RECUR. DROVE APPROXIMATELY 20 MILES AND 30 MINUTES TO DEALERSHIP; PROBLEM DID NOT RECUR. DEALERSHIP DIAGNOSED THE PROBLEM THE SAME AS MANY OF THE COMPLAINTS ON THIS WEBSITE - THE THROTTLE BODY ACTUATOR IS STICKING. $400 REPAIR. INFORMATION ONLINE INDICATES THAT THIS IS A NEW THROTTLE DESIGN BY FORD, SO IN ESSENCE, FORD IS EXPERIMENTING ON MY DIME. NOT ACCEPTABLE. *JB
Electrical system, Vehicle speed control, Electronic stability control (ESC), Engine, Aug 26, 2013
THE ENGINE SHOOK VIOLENTLY. THE WRENCH LIGHT AND CHECK ENGINE LIGHT SUDDENLY APPEARED. THE SPEED OF THE CAR WENT FROM 45 MPH TO 0 IN AN INSTANT. THEN THE ENTIRE CAR POWERED OFF. I MANAGED TO PULL OVER TO THE SHOULDER AS THIS HAPPENED AND NOT BEING ABLE TO ACCELERATE AT ALL. I TURNED THE CAR ON AGAIN WITH KEYS IN IGNITION. STARTED TO DRIVE AND THE SAME SERIES OF EVENTS HAPPENED AGAIN AND MY CAR COMPLETELY POWERED OFF. I GOT MY CAR TOWED TO FORD MALCOLM CUNNINGHAM ON 8/26/13. THEY CONFIRMED IT WAS THE THROTTLE BODY THAT CAUSED THE ISSUES. I PURCHASED EXTENDED WARRANTY ON MY CAR WHICH ONLY COVERED THE ACTUAL PART AND NOT THE LABOR TO REPLACE THE THROTTLE BODY. THE DEALERSHIP SERVICE REP, [XXX], SAID THAT THEY RECOMMENDED I ALSO FLUSH THE ENGINE BECAUSE THEY HAVE SEEN THIS IS RELATED TO THE THROTTLE BODY ISSUE. SHE ALSO SAID THE THROTTLE BODY ISSUE IS A COMMON PROBLEM WITH FUSIONS AND ESCAPES, AS SHE HAD ANOTHER PERSON IN THERE FOR THE SAME ISSUE ON AN ESCAPE. FORD NEEDS TO REALIZE THIS IS EXTREMELY UNSAFE AND ISSUE A RECALL ASAP! I CANNOT BELIEVE MY CAR IS PRACTICALLY NEW AND I'M OUT OF POCKET $400, WHILE FORD DOESN'T TAKE ANY RESPONSIBILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Electrical system, Engine, Aug 22, 2013
THREE ISSUES HAVE ARISEN IN THE LAST MONTH: 1) WHILE SLOWING DOWN TO TURN A CORNER, TO STOP OR AFTER A STOP AND STARTING TO ACCELERATE, MY CAR STALLS 2) AT A STOP LIGHT, MY CAR JUMPS - WILL INTERMITTENTLY STALL WHEN GOING TO ACCELERATE 3) AFTER PUTTING GAS IN THE TANK IT IS VERY DIFFICULT TO TURN OVER. *TR
Electrical system, Engine, Fuel/propulsion system, Aug 11, 2013
I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVIGATE THROUGH TWO LANES OF HIGH SPEED TRAFFIC WITH A PARALYZED CAR TO GET ME AND MY CHILDREN TO SAFETY. LUCKILY, I WAS ABLE TO DO SO. THE DEALERSHIP INFORMED ME THAT THIS DOESN'T HAPPEN VERY OFTEN, AND THAT UNFORTUNATELY, THIS REPAIR WOULD NOT BE COVERED UNDER THE POWER TRAIN. THEY ORDERED AND REPLACED THE THROTTLE BODY. UPON INVESTIGATING THIS ISSUE ONLINE, I WAS SHOCKED TO DISCOVER THAT THIS PROBLEM IS SO PREVALENT. THE FACT THAT FORD IS COVERING THIS UP AND PUSHING THE COSTS ON TO ITS CUSTOMERS IS FRUSTRATING (MORE THAN $1300 IN MY CASE), BUT THE FACT THAT THEY ARE WILLING TO RISK THE LIVES OF THESE VERY SAME CUSTOMERS IS DOWNRIGHT DISTURBING. THERE SHOULD BE AN IMMEDIATE RECALL ON ALL THE CARS AFFECTED BY THIS THROTTLE BODY ISSUE, AS WELL AS A FULL REIMBURSEMENT FOR ALL THOSE WHO HAVE HAD TO SUFFER THROUGH THIS ALREADY. *TR
Steering, Electrical system, Aug 11, 2013
DASH BOARD REPORTS POWER STEERING ASSIST FAULT. DIFFICULTY STEERING. DRIVE TO PARKING PLACE. TURN CAR OFF. TWO HOURS LATER RETURN TO CAR. TURN ON CAR AND THE POWER STEERING IS OK. SECOND FAULT AT 46045 MILES. CAR WAS PARKED. TURN CAR ON. POWER STEERING ASSIST FAULT. TURN CAR OFF. TURN CAR ON. POWER STEERING OK. *TR
Electrical system, Exterior lighting, Other or unspecified, Aug 9, 2013
WENT TO START CAR AND IT WOULD NOT START. FORD ROADSIDE TOWED IT THE NEXT DAY. AFTER TRYING VARIOUS THINGS FOR 3 WEEKS FORD ENGINEERING CALLED TO TELL ME IT WAS DUE TO A LIGHTNING STRIKE. INSURANCE BELIEVES IT IS A WARRANTY CLAIM AS THE CAR IS STILL UNDER WARRANTY; FORD WILL NOT HONOR THIS AS A WARRANTY CLAIM. NO ONE AT FORD HAS BEEN ABLE TO GIVE ME A COST FOR REPAIRS ALREADY ATTEMPTED OR FOR FURTHER REPAIRS TO MAKE THE CAR WORK NORMALLY AGAIN. I FEEL THERE IS A DEEPER ELECTRICAL ISSUE WITH THE CAR, BUT FORD IS CLAIMING THERE IS NOTHING IN THE CAR THAT COULD SUPPLY THIS KIND OF ELECTRICITY TO FRY SEVERAL MODULES, FUSES, AND LIGHT BULBS. WORRIED ABOUT A BIGGER ISSUE WHICH IS NOT BEING DIAGNOSED AND FIXED PROPERLY. COULD BE A SAFETY HAZARD. *TR
Electrical system, Aug 8, 2013
WHILE DRIVING AT 60 MPH ON THE HIGHWAY, VEHICLE APPEARED TO "STALL" CAUSING A SUDDEN LOSS OF ACCELERATION. THIS OCCURRED ON THREE SEPARATE OCCASIONS IN THE PAST WEEK. VEHICLE MALFUNCTION CAUSED VEHICLE TO ENTER "LIMP" MODE. *TR
Electrical system, Vehicle speed control, Aug 7, 2013
DRIVING 45MPH ON STATE ROAD 45 IN SOUTHERN INDIANA, WHICH IS VERY CURVY. LET OFF GAS, THEN WHEN I WENT TO ACCELERATE, PEDAL WENT COMPLETELY TO THE FLOOR. CAR THEN STARTED SPUTTERING. NO ACCELERATION AT ALL. FINALLY GOT CAR OFF OF STATE HIGHWAY. CAR NEVER COMPLETELY DIED, JUST ABSOLUTELY NO ACCELERATION, THROTTLE BODY SENSOR BAD! THIS IS A SAFETY ISSUE! HAD I BEEN GOING FASTER AND VEHICLES BEHIND ME, THERE WOULD HAVE BEEN A MAJOR ACCIDENT. COST $580 TO REPAIR ON A 2011 CAR! ACCORDING TO THE FORD TECHNICIAN THAT REPAIRED MY CAR, THEY HAVE REPLACED SEVERAL IN THE LAST 6 MONTHS! VERY DISAPPOINTING FOR FORD NOT TO RECALL SURE A IMPORTANT REPAIR! *TR
Electrical system, Aug 6, 2013
MY WIFE WAS DRIVING HER CAR WHEN THE CHECK ENGINE LIGHT CAME ON, IT REDUCED ENGINE POWER AND WOULD NOT ACCELERATE. SHE TURNED IT OFF, THEN RESTARTED IT. SHE DROVE HOME WITH NO FURTHER INCIDENT. THIS WAS JUNE 1ST. IT HAPPENED A FEW MORE TIME THROUGH JUNE AND JULY AND WE HAD A COMPETENT MECHANIC CLEAN THE THROTTLE BODY AFTER THE CODE HE SCANNED SAID THROTTLE BODY WAS STUCK CLOSED/STUCK OPEN. THIS DID NOT FIX THE PROBLEM. ON THE WAY HOME FROM DINNER WITH MY FAMILY ON AUGUST 3, WE MADE A TURN ACROSS TWO LANES OF TRAFFIC. IN THE MIDDLE OF THE TURN, THE WRENCH LIGHT CAME ON, CAR LOST POWER, AND WE WERE ESSENTIALLY DEAD IN THE WATER WHILE MAKING A TURN. THE VEHICLE COMING DOWN THE LANE HAPPENED TO SEE US IN THE MIDDLE OF THE ROAD. HAD THEY NOT BRAKED, WE WOULD HAVE BEEN T-BONED. IT HAPPENED THE NEXT DAY ON THE INTERSTATE. NOT VERY CONFIDENCE INSPIRING TO TRAVEL AT 70MPH, THEN HAVE YOUR CAR NOT GO OVER 900 RPM. LOOK FOR A SHOULDER VERY QUICKLY. IN ALL INSTANCES, CAR GOES TO REDUCED ENGINE POWER (WHICH LIMITS IT TO 900 RPM). AT A STOP LIGHT, THE IDLE IS VERY ERRATIC GOING FROM 1000 RPM DOWN TO ABOUT 400. *TR
Electrical system, Aug 4, 2013
WHILE DRIVING MY CAR TO WORK, I WAS ON THE HIGHWAY AND THE CAR SUDDENLY LOST POWER AND THE ENGINE STALLED. I HAD TO PULL OVER TWICE ON THE WAY TO WORK WHILE NAVIGATING INTERSTATE TRAFFIC. MY CAR ENGINE STALLED AND I HAD TO PULL OVER - I TOOK IT TO THE DEALER ON FRIDAY AND THEY TOOK CARE OF IT REALLY FAST, BUT IT APPEARS THAT THEY HAVE KNOWLEDGE OF IT HAPPENING ALOT. THIS IS A MAJOR SAFETY ISSUE FOR ME, AS I HAVE TO TRAVEL INTERSTATE EVERY DAY.. IT IS UNNERVING THAT WHEN DRIVING 55-65 MPH, THE WRENCH LIGHT COMES ON AND THE ACCELERATOR PEDAL BECOMES UNRESPONSIVE. THE ENGINE WAS TURNED OFF AND UPON RESTARTING, RESUMED NORMALLY. JUST A VERY BASIC GOOGLE SEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM AND NEED A RECALL NOTICE. *TR
Electrical system, Aug 4, 2013
WHILE DRIVING IN HEAVY TRAFFIC ON INTERSTATE, ENGINE BEGAN TO LOOSE POWER AND AS MY SPEED DECREASED I PULLED OFF THE HIGHWAY AND THOUGH ENGINE REMAINED RUNNING AND INTERMITTENTLY COUGHED OR VIBRATED, I TURNED THE IGNITION OFF AND CALLED FOR A TOW TRUCK. DURING SLOW DOWN, DASH WARNING LIGHTS DISPLAYED A WRENCH AND ALSO POSSIBLY A WIGGLY LINE SYMBOLS. WHILE DRIVING BEFORE TROUBLE STARTED I ATTEMPTED TO CUT BACK MY SPEED BY PRESSING THE MINUS SET BUTTON ON THE CRUISE CONTROL SEVERAL TIMES, BUT NOT CONSECUTIVELY. INCIDENT OCCURRED SHORTLY AFTER I DECREASED MY SPEED WITH ABOVE ACTION. THIS INCIDENT LEFT US IN A DANGEROUS SPOT IN THE BREAKDOWN LANE WHILE HIGH SPEED HEAVY TRAFFIC PASSED CLOSE BY UNABATED. FOLLOWING COMPUTER ANALYSIS FORD DEALER REPLACED ELECTRONIC THROTTLE BODY. WHEN I GOOGLED ABOVE FORD PART I DISCOVERED A GROWING HISTORY OF ABOVE TROUBLE BUT SO FAR, NO RECALL ISSUED TO DATE. REAL DANGER WHILE OPERATING A VEHICLE IS INDICATED. *TR
Electrical system, Vehicle speed control, Engine, Aug 3, 2013
VEHICLE LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS MANEUVERED TO THE ROAD SIDE WHERE IT WAS SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. AFTER DRIVING FOR 5 MINUTES, VEHICLE AGAIN LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS AGAIN MANEUVERED TO THE ROAD SIDE AND SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. CONDITION WAS EXPERIENCED THREE TIMES THE SAME DAY. ECU STORED CODE FOR THROTTLE CONTROL SYSTEM. *TR
Electrical system, Vehicle speed control, Jul 25, 2013
AUTO SUDDENLY SLOWED DOWN, BECAME JERKY, AND HAD MINIMUM RESPONSE GSA PEDAL PRESSURE. I PULLED OVER, SHUT OFF THE ENGINE, RESTARTED THE ENGINE AND WAS ABLE TO CONTINUES DRIVING. FORD DEALER PERFORMED IDS TEST, NO CODES, RAN PINPOINT TESTS BY SYMPTOM. TEST ETB. FAILED. REPLACED ELECTRONIC THROTTLE BODY,CLEARED KAM AND ROAD TEST. TOTAL COST $433. *TR
Steering, Electrical system, Engine, Jul 21, 2013
I WANTED TO CONTACT YOU ABOUT A SERIOUS SAFETY ISSUE IN MY 2011 FORD FUSION. I TOOK IT IN FOR SERVICE IN JANUARY 2013 AND WAS TOLD THAT THE THROTTLE BODY NEEDED REPLACED AFTER MY CAR STALLED A FEW TIMES. I WAS TOLD THEN THE THROTTLE BODY WAS BACKORDERED. I TRIED AGAIN IN JUNE AND WAS TOLD THAT THIS IS A COMMON PROBLEM AND THEY ARE STILL BACKORDERED. AFTER THAT, I WAS TOLD THAT I COULD SIMPLY TAKE THE KEY OUT AND PUT IT BACK IN AFTER IT STALLED AND IT WOULD BE FINE. AND THEY WERE BACKORDERED FROM FORD. ON JULY 11TH, THE CAR STALLED AT THE CORNER OF I-70 AND I-270 IN COLUMBUS WHILE TRAVELING AT 65MPH. I PULLED OFF TO THE SIDE OF THE ROAD AND RESET THE CAR. WHILE TRYING TO GET OFF THE ROAD, I WENT OFF THE ROAD TO AVOID ANY OTHER CARS AS THEIR WAS CONSTRUCTION AND NO SHOULDER. AFTER RESTARTING IT, I GOT BACK ONTO THE ROAD AND THE CAR STALLED AND I WASN'T ABLE TO MAKE IT BACK OFF THE ROAD AND NEARLY WAS HIT BY A SEMI FROM BEHIND. THE CAR STALLED A MINIMUM OF TEN TIMES DURING RUSH HOUR. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Jul 21, 2013
WHILE DRIVING ON A HIGHWAY WITH A FAIR AMOUNT OF TRAFFIC THE GAS PEDAL QUIT WORKING THEN MY CAR STALLED OUT. THIS ALL HAPPENED VERY QUICKLY. I WAS ABLE TO PULL TO SIDE. I RESTARTED THE CAR MERGED BACK ON HIGHWAY AND IN 1/4 TO 1/2 MILE IT DID IT AGAIN. ONCE AGAIN I WAS ABLE TO RESTART IT AND MERGED BACK INTO TRAFFIC HOPING TO MAKE IT TO THE NEXT EXIT, BUT IT DID IT AGAIN IN LESS THEN 1/4 MILE. I RESTARTED IT AND STAYED ON THE SIDE OF HIGHWAY. IT WENT INTO LIMP MODE AND I WAS ABLE TO GET TO A GAS STATION AT NEXT EXIT. THE CAR HAD STALLED OUT A MONTH OR SO PRIOR BUT RESTARTED AND NO OTHER ISSUES UNTIL THIS REPORTED EVENT. ALSO AS WE RESEARCHED ON LINE MY CAR HAD THE SURGES OF POWER OR LACK THEREOF AS MENTIONED ON LINE. NOTE: I AM A PERSON WITHOUT MUCH MECHANICAL KNOWLEDGE AND THIS WAS AN EXTREMELY UNSETTLING EVENT. I DO A LOT OF HIGHWAY DRIVING IN MY WORK INCLUDING RUSH HOUR. I AM WELL AWARE THAT MY LIFE COULD HAVE EASILY ENDED THAT DAY OR BEEN SEVERELY CHANGED. PLEASE ADDRESS THIS BEFORE SOMEONE'S LIFE IS ENDED OR SEVERELY CHANGED!! *TR
Steering, Power train, Electrical system, Engine, Jul 19, 2013
***NOTE: THIS STARTED IN MAY 2013 HAPPENED 3 TIMES. DEALERSHIP REPLACE AN INTAKE SENSOR AND THEN IT HAPPENED AGAIN AS LISTED BELOW. THIS IS PUTTING ME AND MY DAUGHTERS IN DANGER EVERYTIME THIS HAPPENS WITHOUT PRIOR WARNING. ---------------------------------------- JULY 19, 2013 @ 3:29 AM: WITHOUT WARNING THIS TIME THE "CHECK ENGINE" INDICATOR CAME ON , THE CAR MADE A WEIRD NOISE LIKE A DYING RUMBLE/PURRING NOISE AS IT BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL -------------------------------------- JULY 19, 2013 @3:28 AM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ------------------------------------------- JULY 19, 2013 @ 1:20 AM : WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ---------------------------------------------------------- JULY 18, 2013 @4:30 PM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK ?.I WAS IN THE BACK SEAT & INSTRUCTED HER WHAT TO DO. -STARTED THE ENGINE AND IT ACTED NORMAL ***** FORD DEALERSHIP SERVICE TECHNICIANS COULD NOT FIND OR DUPLICATE THE PROBLEM. THE ISSUE ESCALATED TO THE FORD ENGINEERS. THEY DETERMINED THAT IT WAS SOMETHING LIKE THE MASSIVE INTAKE AIR FLOW SENSOR AND INSTALLED A NEW ONE ( FORD PART: FP 3L3Z-128579-BA SENSOR ASSY) JUNE 13 JUST PRIOR TO MY BUSINESS TRIP ON JUNE 17,2013. *TR